english Examining 6 AI Use Cases for Marketing Technology By feeds.feedburner.com Published On :: Fri, 08 Nov 2024 09:28:14 -0500 AI tools are reshaping how businesses engage with their audiences. Continue reading... Full Article digital marketing personalized customer experience customer data predictive analytics #martech marketing technology customer data platforms cdps generative ai personalization ai
english Generative AI Boom: ChatGPT's Traffic Surges by 115.9% Year-Over-Year By feeds.feedburner.com Published On :: Thu, 07 Nov 2024 12:57:46 -0500 As marketers and CX leaders seem reluctant to totally dive into generative AI, usage skyrockets. Continue reading... Full Article digital experience content creation customer experience google similarweb chatgpt openai generative ai marketing artificial intelligence
english Create Impactful Solutions With Great Developer Experience By feeds.feedburner.com Published On :: Thu, 07 Nov 2024 12:03:21 -0500 Strong developer experience directly influences project success and drives innovation, helping organizations thrive in a competitive landscape. Continue reading... Full Article digital experience dxm customer experience employee experience developer experience devex digital marketing
english An Essential Guide to Contact Center Workforce Management By feeds.feedburner.com Published On :: Thu, 07 Nov 2024 10:01:52 -0500 With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Continue reading... Full Article contact center workforce management tools customer experience customer data workforce management contact center agents agent experience
english What Is CSAT and How Do You Measure It? By feeds.feedburner.com Published On :: Wed, 06 Nov 2024 11:26:00 -0500 A comprehensive guide on CSAT, including how to measure it and how it stacks up against other CX metrics. Continue reading... Full Article customer experience cxm customer satisfaction score csat customer experience metrics customer loyalty customer retention
english 6 Ways to Get Customer Buy-In for Your Marketing Campaigns By feeds.feedburner.com Published On :: Wed, 06 Nov 2024 11:22:53 -0500 What’s a marketer to do to earn their customers’ trust and support in being included in marketing campaigns? Continue reading... Full Article digital marketing cxm marketing campaigns customer case studies customer marketing
english How AI in Marketing Impacts All Stages of the Funnel By feeds.feedburner.com Published On :: Wed, 06 Nov 2024 10:51:52 -0500 AI in marketing reshapes customer engagement and improves personalization. Ultimately, it enhances loyalty through smart insights and predictive strategies. Continue reading... Full Article digital marketing marketing funnel generative ai ai funnel marketing personalization ai artificial intelligence
english Good & Bad Reasons to Consider Switching Email Service Providers By feeds.feedburner.com Published On :: Wed, 06 Nov 2024 10:02:03 -0500 Switching email service providers can disrupt your marketing efforts. Assess functionality, data quality and risks to ensure a smooth transition. Continue reading... Full Article digital marketing email marketing email email service providers esp
english Are Marketers Prepared for AI Search Disruption? By feeds.feedburner.com Published On :: Wed, 06 Nov 2024 09:04:03 -0500 The AI search providers offer a pretty compelling user interface. What will win in the new content discovery world? Continue reading... Full Article digital experience cmswiretv the digital experience cmswire tv seo search engine optimization search chatgpt generative ai aivo ai visibility optimization artificial intelligence
english How Using the Right Customer Experience Metrics Contributes to CX Success By feeds.feedburner.com Published On :: Tue, 05 Nov 2024 11:07:51 -0500 Achieving business goals starts with having the best metrics in place to understand and respond to customers. Continue reading... Full Article customer experience sponcon saal2410b
english What Is Grok? Inside Elon Musk’s ‘Rebellious’ AI By feeds.feedburner.com Published On :: Tue, 05 Nov 2024 09:32:00 -0500 Explore Elon Musk's Grok AI: a "rebellious" bot with real-time knowledge and a daring approach to "spicy" questions. Continue reading... Full Article digital experience dxm elon musk xai grok generative ai artificial intelligence
english 3 AI Use Cases That Can Seriously Elevate Customer Experience By feeds.feedburner.com Published On :: Tue, 05 Nov 2024 07:04:28 -0500 AI in customer experience is transforming how brands connect with customers, offering personalized interactions and anticipating needs for a seamless journey. Continue reading... Full Article customer experience predictive analytics customer engagement generative ai hyper personalization customer loyalty ai artificial intelligence
english Verified Emails With BIMI: How Google’s Update Boosts Brand Credibility By feeds.feedburner.com Published On :: Tue, 05 Nov 2024 06:00:59 -0500 The Real McCoy of email verification is Brand Indicators for Message Identification (BIMI). Continue reading... Full Article digital marketing bimi email marketing email email campaigns brand indicators for message identification marketing
english Headless CMS - Definition, Core Concepts & 27 Best Headless Platform Examples By feeds.feedburner.com Published On :: Mon, 04 Nov 2024 13:30:00 -0500 A headless CMS is a content services platform accessed via APIs, supporting omnichannel content delivery to a broad range of devices. Continue reading... Full Article web cms mach architecture digital experience cxm dxp decoupled cms headless cms digital experience platform
english Trade War? Tariffs? How a Trump Election Would Change Tech By feeds.feedburner.com Published On :: Mon, 04 Nov 2024 11:00:38 -0500 Breaking down how Trump might impact Apple, semiconductors, and ecommerce should he be elected and implement the tariffs he’s proposed. Continue reading... Full Article digital experience technology tech donald trump us presidential election trump election
english Democratizing Data: What It Really Means By feeds.feedburner.com Published On :: Mon, 04 Nov 2024 09:23:28 -0500 Data democratization is reshaping businesses, making data accessible to all employees and enhancing decision-making across organizations. Continue reading... Full Article digital experience customer data data artificial intelligence generative ai data-driven insights data analysis
english How to Plan for a Headless CMS Project By feeds.feedburner.com Published On :: Mon, 04 Nov 2024 07:45:00 -0500 Converting to a headless CMS requires more work than you might think. These tips will help you avoid some common pitfalls. Continue reading... Full Article digital experience digital experience management web cms wcm cxm dxp headless cms headless
english 5 Ways Artificial Intelligence Boosts Contact Centers By feeds.feedburner.com Published On :: Mon, 04 Nov 2024 07:00:08 -0500 Recent investments in contact center AI are reshaping the industry with better response times, issue resolution and enhanced customer service experiences. Continue reading... Full Article contact center customer service and support customer experience cx predictive analytics call centers predictive ai personalization ai artificial intelligence
english 6 Ways AI Empowers Contact Center Agents By feeds.feedburner.com Published On :: Mon, 04 Nov 2024 06:33:32 -0500 Do you need to improve agent performance at your contact center? Here’s 6 ways AI tools can boost agent productivity, improving customer satisfaction in turn. Continue reading... Full Article customer experience sani2401 sponcon
english Building a Trust-First Brand: Transparency and Consent in Marketing By feeds.feedburner.com Published On :: Mon, 04 Nov 2024 06:01:57 -0500 Data transparency isn’t just compliance. It's a trust-building strategy that enhances brand loyalty, empowers customers with control and delivers lasting value. Continue reading... Full Article digital marketing third party data cookies google customer data cxm data privacy gdpr ccpa first party data
english Who Wins if TikTok Loses? By feeds.feedburner.com Published On :: Fri, 01 Nov 2024 07:04:09 -0500 Experts agree that TikTok is looking at an uphill fight despite the 150 million Americans who use TikTok regularly. Continue reading... Full Article digital marketing social media marketing social media youtube instagram tiktok
english Rethinking How You Approach Your Customer Experience Strategy By feeds.feedburner.com Published On :: Fri, 01 Nov 2024 06:32:19 -0500 A strong customer experience strategy bridges the gap between leadership and employees and aligns everyone around the goal of delighting customers. Continue reading... Full Article customer experience cxm customer engagement customer experience design customer loyalty
english Inside the Privacy-First Approach to the Personalized Customer Experience By feeds.feedburner.com Published On :: Fri, 01 Nov 2024 06:00:41 -0500 As businesses customize their offerings using data, customers are becoming more concerned about the management and security of their personal information. Continue reading... Full Article customer experience privacy customer data cxm data privacy gdpr ccpa consent management platform ai personalization
english AI Ethics Crisis: The Dark Side of Big Tech By feeds.feedburner.com Published On :: Thu, 31 Oct 2024 14:58:50 -0500 AI is the latest magnet for the speedy and the greedy. Continue reading... Full Article digital experience ai ethics generative ai marketing ai artificial intelligence
english Top 5 Architecture WordPress Themes for 2024 By feeds.feedburner.com Published On :: Fri, 08 Nov 2024 07:49:34 +0000 Creating an impactful architecture website requires more than just beautiful images; it needs a theme that complements your projects, communicates your brand, and offers flexibility. Here are our top picks for architecture WordPress themes to help you build a standout online presence. 1. Inspiro Premium Pricing: $79/year Inspiro Premium is […] Full Article WordPress Themes
english Top 5 Jewelry Shop WordPress Themes for 2024 By feeds.feedburner.com Published On :: Fri, 08 Nov 2024 07:04:28 +0000 A sophisticated, polished website can be a game-changer for any jewelry business, building trust with customers and enhancing your brand’s appeal. The right WordPress theme allows jewelry shop owners to showcase collections with elegance and ease. In this guide, we explore the best jewelry shop WordPress themes, each designed to […] Full Article WordPress Themes
english Top 5 Medical WordPress Themes for 2024 By feeds.feedburner.com Published On :: Fri, 08 Nov 2024 07:03:15 +0000 For healthcare professionals, having an organized, visually appealing website is crucial to earning trust and building a reputation. With a thoughtfully chosen WordPress theme, your practice can communicate professionalism, streamline patient interactions, and enhance your online presence. Our list of the top medical WordPress themes includes versatile, feature-rich themes designed […] Full Article WordPress Themes
english Top 5 WordPress Themes for Writers in 2024 By feeds.feedburner.com Published On :: Fri, 08 Nov 2024 07:02:07 +0000 For writers, having a website that truly reflects their unique style and content is essential. Whether you’re an author, blogger, or content creator, the right WordPress theme can help you build a digital presence that’s both functional and visually appealing. There are some standout options specifically designed to meet the […] Full Article WordPress Themes
english Top 5 Creative Agency WordPress Themes for 2024 By feeds.feedburner.com Published On :: Thu, 07 Nov 2024 07:30:23 +0000 Digital and creative agencies need a website that does more than look good—it should communicate the agency’s vision, engage potential clients, and showcase a powerful portfolio. A well-crafted WordPress theme specifically designed for agencies can make a huge difference, offering pre-built templates, customizable elements, and support for multimedia content to […] Full Article WordPress Themes
english Top 5 Hotel WordPress Themes for 2024 By feeds.feedburner.com Published On :: Thu, 07 Nov 2024 07:29:58 +0000 A beautiful, functional hotel website is essential for attracting guests and managing bookings effectively. Choosing the right hotel WordPress theme can transform your website into a high-converting platform with the perfect balance of style, functionality, and ease of use. Here’s a list of the best hotel WordPress themes, each packed […] Full Article WordPress Themes
english Top 5 WordPress Themes for Real Estate in 2024 By feeds.feedburner.com Published On :: Thu, 07 Nov 2024 07:29:29 +0000 Choosing the best real estate WordPress theme can make a significant impact on how you showcase property listings, connect with potential clients, and build an online presence that reflects professionalism. With the right theme, real estate professionals can easily create a visually stunning, fully functional website optimized for property searches, […] Full Article WordPress Themes
english How to Build a Church Website with WordPress By feeds.feedburner.com Published On :: Mon, 21 Oct 2024 10:40:17 +0000 Creating a church website is a powerful way to connect with both your congregation and new visitors. Your website serves as a digital gateway to your church, offering information on services, sermons, and upcoming events. With WordPress, you can easily build a functional and welcoming site, even if you’re new […] Full Article Site Crafting
english Top 5 Church WordPress Themes for 2024 By feeds.feedburner.com Published On :: Mon, 21 Oct 2024 10:39:59 +0000 Creating the perfect website for your church requires more than just beautiful design—it’s about choosing a theme that meets the unique needs of your congregation. From sermon management to event calendars, a suitable WordPress theme can make a difference in connecting your church community online. In this article, we’ve curated […] Full Article WordPress Themes
english 6 Best WordPress Hosting Providers of 2024 By feeds.feedburner.com Published On :: Tue, 15 Oct 2024 06:12:13 +0000 As someone who has been working with WordPress for over 15 years, I know firsthand how crucial choosing the right hosting provider is. The right hosting can make all the difference in how well your site performs, how easily users can access it, and, ultimately, how successful your online presence […] Full Article Hosting
english Do Blackmailers Follow Through? (And What to Expect) By infopackets.com Published On :: Mon, 11 Nov 2024 21:48:47 +0000 Infopackets Reader Bill W. writes: " Dear Dennis, Thanks so much for your article on Facebook blackmail . I also read your article on Instagram blackmail . Unfortunately, I have a similar situation. A few weeks ago, I received a random chat request from a female with a WhatsApp business account asking if I was affiliated with her company. She claims to work in the shipping department. I responded back stating she had the wrong number, but that didn't stop her from continuing to message me. A few days into it and we exchanged some photos of each other (clothed). She asked where I worked, what ... (view more) Full Article
english Google Wallet Expands to Children By infopackets.com Published On :: Mon, 11 Nov 2024 18:14:32 +0000 Google will soon let children use Android phones to make in-person purchases. It says there will be sufficient safeguards and controls for parents. The changes will be to Google Wallet. That's an app that lets users store card details and make payments in the real world without the card. The app also lets users store electronic versions of tickets and passes. The payments are contactless and use the NFC (near-field communication) chip in the phone. Users must authenticate the app through a security measure such as a PIN, passcode, fingerprint or facial recognition. Previously the app was only ... (view more) Full Article
english Someone Threatening to Post Video, Pics? Here's What to Do By infopackets.com Published On :: Fri, 08 Nov 2024 21:51:59 +0000 Infopackets Reader Franco I. writes: " Dear Dennis, Please help - someone is threatening to share a video of me (in the buff) on Facebook! A few days ago, I met a girl on Omegle (a chat website). We had lots of shared interests and seemed to hit it off pretty good. After some back and forth, things escalated to the point where she started sharing pictures of herself scantily dressed. She asked for my phone number, then wanted to do a video call using Google Chat . As soon as I answered, she was already unclothed with toys in hand. She claimed her microphone was broken, so I never got to ... (view more) Full Article
english Google Fined $2.5 Trillion Trillion Trillion By infopackets.com Published On :: Fri, 08 Nov 2024 17:52:58 +0000 Google has confirmed it currently owes $2.5 decillion dollars in an unpaid fine in Russia. It doesn't plan on paying any time soon. The fine stems from a judgment in 2020. The government run Russian news site RBC reported on the fine this week and Google has confirmed that the details are correct. The penalty was for restricting the YouTube channels of two Russian media outlets, with those companies successfully suing Google for civil penalties under Russian law. Further penalties were added for similar bans of Russian media sites in 2022 following the invasion of Ukraine. At that time Google ... (view more) Full Article
english Being Blackmailed on Google Chat? Here's What to Do By infopackets.com Published On :: Wed, 06 Nov 2024 21:22:01 +0000 Infopackets Reader Shane J. writes: " Dear Dennis, Help - I'm being blackmailed on Google Chat ! Two days ago I received a friend request on Facebook from a woman who lives in my city. At first I didn't recognize her, but she says she went to my high school. Eventually we ended up chatting outside of Facebook using Google Chat (previously Google Hangouts), and that's when she sent me some revealing photos of herself. She asked me to reciprocate. As soon as I did, the video chat ended immediately. She texted me and said if I don't pay her money she would send the video to friends and family. ... (view more) Full Article
english Running App Revealed World Leaders' Location By infopackets.com Published On :: Wed, 06 Nov 2024 18:00:15 +0000 Running app Strava made it possible to track the locations of world leaders and high-profile political candidates according to a newspaper investigation. Security services say the vulnerability did not put people at risk but are reviewing their guidelines on using the app. Le Monde investigated the movements of bodyguards for politicians including Joe Biden, Kamala Harris, Emannuel Macron and Vladimir Putin, Donald Trump plus partners Jill Biden and Melania Trump. (Source: lemonde.fr ) Secret Trip Revealed The newspaper was able to discover the names of the presidential bodyguards and find ... (view more) Full Article
english New AI Model Could Control Computers By infopackets.com Published On :: Mon, 04 Nov 2024 14:17:20 +0000 The makers of an AI model claim it can take control of a computer and complete tasks such as completing forms. The latest version of "Claude" takes a screenshot and counts pixels to figure out how far to move the cursor. Anthropic, which made Claude, say this is the first time a publicly released AI model has the capability of "computer use". It defines this as "looking at a screen, moving a cursor, clicking buttons, and typing text. The goal is to allow the model to carry out tasks which go beyond simply generating text or images in line with a user's instructions. Instead, it could actually ... (view more) Full Article
english 6G Data Could Be 4000 Times Faster By infopackets.com Published On :: Fri, 01 Nov 2024 15:42:49 +0000 Tests of a proposed "6G" cellular data service achieved speeds four thousand times faster than current 5G networks. It's not necessarily a fair comparison but it could mean neither speed nor capacity was a problem with cellular networks. The testing at University College London achieved transmission speeds of 938 Gbps. To put that into context, according to Statista, the fastest average 5G speed in the US as T-Mobile's 227 Mpbs. (Source: statista.com ) The researchers behind the technology were trying to solve the main constraint on 5G: it uses a limited frequency range that is now highly ... (view more) Full Article
english FTC Vows End to Free Trial and Subscription Scams By infopackets.com Published On :: Wed, 30 Oct 2024 18:58:46 +0000 American consumers and businesses should soon find it much easier to cancel subscriptions, "free trials" and other ongoing payments. The FTC has added what it's dubbed the "Click to Cancel" rule that means it must be as easy to cancel such arrangements as it is to start them. The regulation is formally known as the "Rule Concerning Recurring Subscriptions and Other Negative Option Programs." In this case "negative" means the provider will start or continue to take payments unless the user expressly cancels the arrangement. Free Trials Have Surprise Catch The FTC has been working on the ... (view more) Full Article
english Android 15 Boosts Security, Theft Detection Lock By infopackets.com Published On :: Mon, 28 Oct 2024 20:17:20 +0000 Google has announced a range of security and privacy boosts for Android 15. It's also rolling out a key feature called Theft Detection Lock to older handsets. The new version of Android is coming to Google's own Pixel handsets almost immediately and then will go out to other manufacturers. The release date and which handsets it works on depends on the manufacturer. Theft Detection Lock Explained Unlike some previous new versions of Android which have often seemed more focused on appearance and style, the focus this time is much more practical. The most high-profile change is Theft Detection ... (view more) Full Article
english Win10 End-of-Life has Major Security Implications By infopackets.com Published On :: Fri, 25 Oct 2024 17:44:03 +0000 With less than a year to go, Microsoft is sticking to its vow to stop supporting Windows 10. Analysts remain unconvinced given it remains the most used version of Windows. Officially, October 14, 2025 will be the end of life date for the system. Although it will still work, Microsoft will no longer offer security updates for Windows as standard. Instead, users will have the option to pay for extended security support. (Source: microsoft.com ) 10 Year Life Cycle In principle, this is perfectly normal. Next year is 10 years after Windows 10 was first released, and that's the normal ... (view more) Full Article
english Smart Tech Tackles Dementia By infopackets.com Published On :: Wed, 23 Oct 2024 18:21:40 +0000 Five gadgets are in the running for a $1.3 million prize for using tech to tackle dementia. They range from high-tech glasses to a device that looks like a landline telephone. The projects have all made the final of the global Longitude prize for dementia. It's part of a wider series of prizes based on an 18th century contest that rewarded scientists for finding a way for sailors to determine the longitude of their location. The five finalists will each get the equivalent of $392,000 to develop their products before competing for the overall prize. The money comes from the UK government and ... (view more) Full Article
english Google Facing Breakup in US Court Case By infopackets.com Published On :: Mon, 21 Oct 2024 19:30:12 +0000 The Department of Justice says it may ask a judge to forcibly break up Google's business over its alleged monopoly abuses. Google called it an overreach and says such a move could kill Android or Chrome. Google lost a court case in August for breaking antitrust laws in the way it built up and maintained a 90 percent market share in online searches. The DOJ must now put proposals before a court on how to remedy this breach. In a preliminary filing, the DOJ says it is considering the most serious option of "structural remedies". That could mean Google would no longer be able to maintain its ... (view more) Full Article
english Google Pays Price for App Store 'Monopoly' By infopackets.com Published On :: Fri, 18 Oct 2024 18:45:32 +0000 Google has suffered a major court defeat over its Play store. It will mean much greater access for third party app stores and apps, though could prompt a continuing argument about security. The ruling came in a case brought by Epic Games, makers of the popular game Fortnite. It's had similar battles with Apple and its possible this case will have an effect there too. Epic had argued that Google unfairly exploited a monopoly over access of app developers to the Android system by the way it controlled the official Play store. It said that monopoly existed despite the fact that Android users can ... (view more) Full Article
english Smart Glasses Bring Facial Recognition Concerns By infopackets.com Published On :: Wed, 16 Oct 2024 17:20:21 +0000 Harvard students have demonstrated that "smart glasses" can be used to look at somebody in public and reveal their identities and personal information. Meta, which made the glasses used in the demonstration, say they have adequate security safeguards in place. The Ray-Ban smart glasses, produced by Facebook owner Meta, connect wirelessly to a smartphone. They include a camera, speaker and microphone and allows a range of hands-free actions such as filming, taking photos and making calls. (Source: meta.com ) Facial Recognition Abused AnhPhu Nguyen and Caine Ardayfio of Harvard University ... (view more) Full Article
english Facebook Fined for Password Failure By infopackets.com Published On :: Fri, 11 Oct 2024 16:51:25 +0000 Facebook's parent company has been fined the equivalent of $100 million for storing user passwords in plain text. Failing to encrypt the passwords breached Europe's General Data Protection Regulation (GDPR). Meta, which runs Facebook and Instagram, broke the rules despite there being no evidence that anyone accessed the passwords without authorization or that anyone was then able to access accounts. Delay In Coming Clean The company was found to have breached the GDPR on four counts. Two involved failing to adequately secure personal data, one involved not properly documenting these failures ... (view more) Full Article