call centers

Answer United Discusses Top Benefits Businesses Don't Know About Call Centers

Gain coverage with no capital investment - something as simple as call forwarding from your local allows you to use call center services




call centers

Hyro and Disruptive Innovations Partner to Create a Voice-AI-Based Blueprint for Healthcare Call Centers

"Aligning Ourselves with a Partner Such as Hyro Brings Us One Step Closer in Our Journey to Offer a Radically Convenient Patient Experience for All," Says Disruptive Innovations' Founder & CEO David Wright




call centers

DPH Announces Closure Of COVID-19 Call Centers on Jan. 31

DOVER, DE (Jan. 27, 2023) –   The Delaware Division of Public Health (DPH) is announcing the closure of the COVID-19 call center and the vaccine call center due to a low volume of calls. The Call Centers’ last day of operation will be Tuesday, January 31.  Delawareans may still access critical COVID-19 information on the website at […]




call centers

VoIP calling, a boon for work-from-home call centers

With the help of VoIP calling facility, call centres can continue to serve their customers efficiently and not leave them stranded waiting for service.




call centers

SG Contact Center Announces a New Joint-Venture with Call Centers in the Dominican Republic and the Philippines

SG Contact Center is now a subsidiary of JWBL Capital Group Inc. and has extended partnerships to offer clients full BPO solutions




call centers

Peruvian Man Pleads Guilty to Overseeing Call Centers that Threatened and Defrauded Spanish-Speaking U.S. Consumers




call centers

Two Charged with Leading a Conspiracy to Defraud and Extort Spanish-Speaking Consumers Through Fraudulent Call Centers

A grand jury in Miami, Florida, indicted two individuals and two corporations for allegedly operating call centers in Peru that lied to and threatened Spanish-speaking victims into paying fraudulent settlements.



  • OPA Press Releases

call centers

A nation on the line: call centers as postcolonial predicaments in the Philippines / Fan M. Padios

Barker Library - HE8789.P6 P33 2018