I do in-house design work for my boss. I’ve worked with her for ten years and she swings wildly back and forth from being surprisingly design-savvy (not for a literal decade of trying on my part) and being a client from Hell. Today, she swung somewhere in the middle.

I have spent the entire time I’ve known her explaining how you cannot just pull photos from Google; I’ve explained copyright, public domain, etc. She refuses to buy photos 99% of the time, so I usually use free stock photos when possible. When she absolutely needs to buy a photo, she emails our web guy and has him buy one for her and add it to her next bill.

Me: “I see you got [Web Guy] to purchase the photo for the ad and forwarded me the email with the file. Unfortunately, the file is too small. Unless he sent you a separate email with a larger file, I will just email him for the correct one.”

Boss: “Maybe it’s how I sent it. I’ll try again.”

She forwards me the same email.

Me: “No, no, it’s not you. The file he sent you is labelled “thumbnail,” which is a preview file. He probably just sent the wrong one by accident. I have emailed him.”

Boss: “What about this one?”

She sends an email with the same photo attached.

Me: “That’s the same one. I have emailed [Web Guy]. Don’t worry about it. You don’t have the correct file.”

She forwards the same original email from [Web Guy].

Boss: “What about now?”

Me: “No, boss, I’ll get it from [Web Guy].”

She forwards the individual email she sent me.

Boss: “How about now?”

Me: “Boss, no.”

Closure: She now has a stock photo account that I have access to.

Client: “We would like a drawing of a moose on skis.”

I send the art.

Client: “Why there were two feet on each ski?”

Me: “People ski on two skis and a moose has four feet so I put two on each ski.”

Client: “That is ridiculous!”

Me: “Which part? You’ll have to be more specific?”

Client: “Well, I’m pretty sure they don’t make skis that can accommodate two feet each!”

Me: “Right. That was a pretty big leap on my part, sorry.”

Me: “I’ve looked at the brief and it’ll cost [total].”

Client: “I thought you were a freelancer.”

Me: “I am.”

Client: “No, you’re not. You’re a chargelancer!”

I’m designing a photographic history exhibit for a prestigious university. The project requires a series of panels that each depict a different decade, from the 1930s to the present.

Client: “You know, this is all great, but it could use a little more diversity. Right now, there are a lot of photos of all white men, and we don’t want to send the wrong message.”

Me: “Okay, that’s a reasonable request. I could pull some photos of your black student organizations and women’s center and add those to the panels showing the school’s more recent history.”

Client: “Actually, we’d love more diversity in the early panels too.”

Me: “What do you mean?”

Client: “Like this panel depicting the university in the 30s. All the photos are of white men!”

The school did not admit black students until the 1970s.

Me: “Hey, I’m glad I caught you. I’m calling about that request that I made five weeks ago. You never responded to any of my emails or voice messages. I’m just wondering what the status on that is?”

Client: “Well, the reason I didn’t respond was because your first email about it was unprofessional. We’re all professionals here, and I expect to be treated professionally. You really need to work on your communication skills, and I expect better from you if we’re going to continue working together.”

Me: “I’m looking at the whole email chain right now, and it seems fine to me. What seems wrong with it?”

Client: “Well, for starters, you could ask how my day’s been. Or you could put a joke at the bottom of the email. And you should really get rid of that line with all your company information at the bottom, it looks so unprofessional.”

I work as dispatch for a trucking company. One of my duties is to provide the closest truck driver for shipment. I get a call from a customer.

Customer: We can pay [generous amount] for this shipment, can you please check with your driver if that will be enough for him?”

I ask the driver:

Driver: “Yes, lock it down!”

Customer: “Alright, send your driver to the address.”

When the driver arrives at the address, he needs to wait for a couple of hours because they “made a mistake” with the paperwork. After asking them when they will be ready, only at the end do they tell him they sent their shipment with another courier for less money, and they didn’t even contact us. The driver tells me this and I call them asking for an explanation. They only said “sorry “and hung up.

Related:
Absolutely Trucking Mad, Part 4
Absolutely Trucking Mad, Part 3
Absolutely Trucking Mad, Part 2
Absolutely Trucking Mad

Client: “I need the number for Jack. Can you give me his number, please?”

Me: “Jack? Jack who?”

Client: “The manual for the modem said that I need to connect to Jack, so if you could give me his number, then I can connect with him.”

Where modern design, affordable living and sustainability meet, there is CABN. The first home of this project has just been created and soon, CABN's design will be the basis of a 67-home, net-zero community. If this is what the future looks like, there is hope that humans will actually have a healthy, happy future on this planet.[...]

Garden ponds are increasingly becoming popular among homeowners. The scramble for ponds can be attributed to their aesthetics, growing appreciation for wildlife and environmental awareness. As homeowners increasingly become aware of the need to maintain a sustainable ecosystem, they are more willing to adopt unique ideas such as keeping garden ponds. But are garden ponds really sustainable?[...]

The spirit of sustainability and being eco-friendly is all about using what's already there. Use a piece of land the way it is, without hanging it to suit the needs of a building. In the spirit of reclaiming wood, repurposing furniture and making use of everything the Tesseract was created. This home is a beautiful reboot of a former bachelor pad turned beautiful multi-person home. It's warm, inviting and modern.[...]

Gomi has revolutionized the electronics industry by tackling the persistent problem of proper disposal at the end of a product's life. Unlike many other speaker companies, Gomi adopts a circular approach that enhances product longevity and significantly reduces pre and post-consumer waste.[...]

Fargo is a house located in Louisville, Colorado and is designed for a former high-level design engineer at Apple. Despite the project's modern aesthetic, it blends into the historical neighborhood and meets multiple spatial criteria set by the client. These include a detached studio garage, an indoor-outdoor kitchen and easy access to the outdoors. The overall goal for DAJ Design was to incorporate these design elements while achieving net-zero energy consumption.[...]

Plant walls, also known as green walls, vertical gardens, green facades or living walls are structures that allow for vertical plant growth on structures like walls or trellises. These can be found in various spaces, including commercial buildings, residences and public areas. Vertical gardens can be found in both interior and exterior environments. Based on the project's design requirements, different systems can be used to set up a plant wall. Besides the aesthetic appeal they provide, green walls also come with many benefits, particularly for those that inhabit the surrounding space.[...]

Camping is one of the greatest joys of summer. With warmer weather, you do not have to be the most experienced camper or have the best gear to survive cold nights. Even amateur camping trips have bug repellent, shelter and s’mores. Stepping up your camping game includes being more sustainable, and many of the ways to do that are easier than you think.[...]

You probably haven’t given a lot of thought to the damaging effects of tire wear, at least when it comes to our food supply. But a study out of the University of Vienna (UV) will likely change your perspective on that. [...]

3D-printed foods are a growing component of the additive manufacturing industry. Within this realm, 3D-printed meat is gaining speed. Like other 3D-printed objects, edible material is extruded in layers to produce a variety of meat products, including ground meat, burger patties, sausages and kebabs. Nowadays, with advances in additive manufacturing, the ability to 3D print foods is becoming more widely accessible, cost-effective and eco-friendly. [...]

RO54 is a split-level modern home perched on a Bel-Air hilltop. But this is not what your mind probably conjures when you think of a split-level home. RO54 by Arshia Architects is a dreamy façade of floating glass with view of the Pacific Ocean, designed in layers to allow a gradual ascent to the top of the roof with little effort.[...]

As our awareness of how our actions impact the environment grows, it becomes increasingly important to integrate sustainability into all aspects of our lives. This includes the materials we choose for yoga gear. Yoga Design Lab offers a range of products that not only enhance the yoga experience, but also prioritize eco-friendly materials.[...]

Plastic and floating debris are part of a problem that is rapidly growing. The Great Pacific Garbage Patch (GPGP) is just one example of how water pollution and trash dumping are spiraling out of our control. Big, floating heaps of debris like the GPGP require interventions that are on a larger scale. This includes those carried out by The Ocean Cleanup, a nonprofit organization that removes floating ocean debris. However, what about smaller-scale solutions? Coastlines and local waterways also suffer from water pollution as a result of littering. This threatens biodiversity by causing illness and reproductive issues, particularly when aquatic[...]

If you live in an urban area with cars, industry and unpleasant city smells, you might retreat to your house for safety from environmental pollutants. But how good is your air quality at home?[...]

Lots of people want to have more sustainable homes, not just to help the environment. Because at the end of the day, it's a lot more affordable to get your energy from the sun and the wind than to pay some oil or coal plant to provide it. But for many people, being sustainable means having a home built. Hiring an architect and a contractor and going to all that trouble gets pretty expensive. Thanks to Clayton, sustainable living is about to get much more accessible.[...]

Clean beauty brand ILIA was founded by Sasha whose brother suffered from asthma and severe allergies as a child. Their mother helped him recover through an organic food co-op to give him access to clean nutrition, and he went on to become an Olympic athlete after being told by doctors he could never compete in sports. As Sasha moved into a career in fashion and beauty branding, she realized she didn't have clean ingredients in products she was putting on her body every day. ILIA was born as a beauty brand that cares about health. [...]

You shop local and buy organic when you can, but how can you tell if your farmers market produce is really organic? There have been a few scandals in recent years where farmers market vendors were found to be purchasing and reselling grocery store produce labeled as locally grown. So how can you tell? Here's how to find a great farmers market vendor or food co-op for organic produce.[...]

Wood is one of the most common materials used for manufacturing and construction. Despite it being a natural resource with potential for reuse and its biodegradable qualities, the wood used in the industry is far from circular. In fact, each year, millions of tons of this precious material are wasted. To prevent this, a group of designers from the firm Disrupt.Design Lab (D.DLAB) have been exploring the development of circular solutions for wood. By developing new techniques that combine advanced fabrication and traditional methods, the team aims to contribute to the development of zero-waste industries.[...]

Wedding season is upon us, and thanks to a slowly retreating pandemic, there seems to be more than ever. Whether you are attending a wedding this year or planning one for next year, it is important to recognize the environmental impact that such an event can have. There is an average of two million weddings a year in the U.S., and they are some of the most expensive parties thrown around the world. Between travel, single-use objects and food waste, weddings produce 400 pounds of trash and 63 tons of carbon dioxide per event.[...]

Have you gotten into gardening recently and want to learn how to make your own compost? Compost is a great resource for home gardens because it puts minerals back in the soil for peak production of flowers and veggies, plus you can make it out of things you already have around. Here is how to make your own clean compost, with a few tips on avoiding common problems. [...]

San Francisco has long been a destination for those who enjoy natural wonders. The incredible bay and sandy beaches, the towering redwoods, the mountains, it all gives this city a look that no other place has. And now, finally, the Bay Area will have a sustainable hotel that celebrates the environment of San Francisco with 1 Hotel San Francisco.[...]

Do you know how much energy each appliance takes in your home? If you're like me, you get confused by the math on voltage because it doesn't account for use over time, but you do understand that EnergyStar rated appliances and LEED-certified efficient systems in your home are a good thing. If you haven't done a recent energy audit, here are some ideas for finding the energy vampires lurking in your home. [...]

From cows to goats to sheep, the availability of dairy is ubiquitous. But with copious environmental and health issues around traditional dairy products, alternatives are in the spotlight more than ever. Now there’s a way to enjoy yogurt, cheese and ice cream without a heavy reliance on animals or nuts. It’s called Precision Fermentation, and it puts an old technology to new use. [...]

The weather blocking patterns created by climate change have caused increasing challenges for home gardeners. They have to deal with drought for extended periods even if they don't live in a traditionally dry climate, and then flooding next. Moreover, the pest pressure alone can be frustrating in these situations. But you can do quite a few things to save water when taking care of your home garden, even when the weather is extreme. Here are some tips on how to save water on your home garden, year round and in all climates.[...]

A new elevated wooden boardwalk in Fyresdal, Norway invites visitors to embrace a simultaneous expression of exceptional design and environmental sustainability. Traversing the natural landscape, the six-feet wide boardwalk gracefully snakes from the forest floor, skirting the picturesque Lake Fyresvatn. It ascends amidst the lofty treetops, culminating at the majestic summit of Klokkarhamaren, all while protecting the environment against unnecessary harm. [...]

Gardening is one of the most ecologically conscious projects that most people can practice. With concepts such as net-zero gardening taking shape, gardeners go to unimaginable lengths to avoid harming the environment. The one aspect most gardeners never consider is that a garden fence can have negative environmental effects and must be installed with consciousness. Creating a sustainable garden only to install an unsustainable fence negates the entire purpose of your project. Interestingly, installing a sustainable fence is easy and often more affordable than traditional options. [...]

You probably spend more time at work than you spend at home. When you consider the amount of time you spend just sleeping when you're at home, you really do spend more quality time in the workplace on a lot of days. So shouldn't you be working in a healthy, beautiful and inspiring workspace?[...]

In some ecosystems, such as high-latitude forests, wildfires are a natural occurrence. These help maintain healthy ecosystems by depositing nutrients into the soil and boosting seed dispersal. However, in recent years, fire seasons have become more extreme and widespread. This includes forest ecosystems where fires are uncommon, such as tropical rainforests. Consequently, this has led to devastating results for communities, flora, fauna and other organisms that live in and around these areas.[...]

If you love pasta, but don’t often find suitable gluten-free alternatives in restaurants, Charlie's Table gluten-free products may be the answer for you. In fact, this craft pasta and pasta flour blend not only caters to the gluten intolerant, but is free of the top nine food allergens.[...]

How do you find clean makeup when you have allergies? Truth is, cleaning your makeup routine can be pretty hit or miss. This is because a lot of people aren't aware of what their allergies are until they run into a problem. [...]

The Casitas at The Halles by Hive 3D and Eco Material Technologies are a new project to create sustainable, 3D-printed homes for vacation rentals near Austin, Texas. These unique low-profile homes use a technology that creates 92% less emissions than traditional concrete. Round Top, Texas, 80 miles east of Austin, will now be home to the world's first near zero-carbon, 3D-printed neighborhood.[...]

From droughts to flooding and heat waves, the weather has been tough all across the country recently. Did you know that pests can significantly reduce your garden yield? According to the Connecticut State Agricultural Experiment Station, you could be dealing with several kinds of pests that drastically impact your garden. [...]

Solar panels are by far the best applicable technology for converting solar energy to usable electricity today. With the sun available to us around the year, it is only reasonable to consider taping its energy for domestic use. Even so, the currently available photovoltaic solar cell technology is still not as efficient as desired. The cells used in most solar panels have an efficiency of about 15% to 20%. This means that only about 20% of the sun rays that reach the panel are converted to electricity.[...]

Sustainable construction and design have become a trendy topic in real estate, with homebuyers now proudly showing off their graywater systems and solar panels. But the new Mount Vernon Library Commons by HKP Architects in Mount Vernon, Washington proves that sustainable design can be used by any company, any government and anyone who wants to make an impression.[...]

If you've grown a garden for a while, you may have noticed that the last few years have been brutal due to climate change-related patterns. One month it's drought and the next it's flooding. What is the best watering system for your home garden and can it help you navigate the climate ups and downs? Here are some great options with the pros and cons so you can decide the right garden irrigation system for your micro climate.[...]

Among the oldest tools that human hands ever created are axes, used to chop wood for fires and buildings. Wood is truly the mother of sustainable resources, a material that will grow back again and again. And now, wood is becoming the "it" design material. Sweden is starting an ambitious new project called Stockholm Wood City that will demonstrate the majesty of wood, and the possibilities it represents in sustainable building. [...]

Germany's most sustainable building is in Berlin, and it's a beauty. The EDGE Suedkreuz Berlin is a seven-story office complex consisting of two buildings comprising 32,000 square meters of floor space. It has been built by TCHOBAN VOSS Architekten using sustainable, climate and resource-saving techniques. Plus, it has a modular hybrid-timber construction that makes this hybrid-timber building one of the largest in Europe. [...]

It’s a hot and beautiful summer day at the bottom of the Grand Canyon as I stand in line for a sandwich. Our rafting guides have set up an amazing spread of fixings. There’s even vegan cheese for me. All that’s missing are plates and napkins. After washing our hands with river water and soap in a foot-pumped bucket sink, we put our bread on one hand and try to layer on all the sandwich ingredients with the other. Scooping out avocado is especially difficult one-handed. It's clumsy, but admirable when you realize we are generating no paper or plastic[...]

People are paying more attention to what they eat right now than at any other point in history. There's a lot more focus on organic ingredients, fresh ingredients and locally-sourced ingredients. At the famous Steirereck restaurant, you are surrounded by farmlands where the ingredients in your food are grown. Now, PPAG Architects have completed Sterock am Pogusch. This is an offshoot of Steirereck and it will take you into the Austrian Alps.[...]

The dream of every gardener is to see endless fields of green grass in their backyard. With determination, most gardeners manage to attain this dream, but at a cost. Within no time, there is a need to mow and control weeds. After mowing, it needs watering to grow again. This cycle continues for as long as the gardener wants to enjoy the beauty of green turf.[...]

Buzzfeed Tasty food site is filled with easy recipes and videos to whip up an incredible meal. In fact, during the height of the pandemic lockdown, when many people were taking care of plants and baking bread, I followed their guide to making sourdough bread from scratch. Expanding from their brand, Tasty also has cookbooks and cookware, the latest being a 16-piece cookware set sold at Walmart. [...]