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Residential Cooling Showcase 2016: Systems Designed to Keep Customers Cool

Every year, The NEWS introduces the latest cooling equipment available for the upcoming summer season in order to help contractors prepare for this busy period by doing the research that will help them to distinguish between brands. The coverage features specific information about each individual product as submitted by the manufacturers.




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A Way to Listen to Every Interaction Your Tech has with a Customer

AI technology can help HVAC contractors monitor each sales and repair call.




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Episode 472: Liran Haimovitch on Handling Customer Issues

Liram Haimovitch talks about how a business handles customer issues with a software product. How issues start out with a dedicated customer-facing team and when they may be escalated to engineering.




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Coach's Corner: Your Customer Service Policy | Team Building Pt. 9

There are a lot of companies out there becoming giants in their industries through offering impeccable customer service. Now, it's your turn!




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Coach's Corner: Your Customer Service Philosophy | Team Building Pt. 10

Art and Dan dig deeper to talk about the actual heart and essence of your customer service philosophy.




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Coach's Corner: Continuing the Customer Service Conversation | Team Building Pt. 11

People come to your business for a solution - which many other people offer - so why should they choose you over the competition?




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BluSky Partners with Wharton Executive Education for Custom Leadership Program

BluSky Restoration Contractors announces new partnership with the Aresty Institute of Executive Education.




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PepsiCo to Reach Customers in Home with Purchase of SodaStream

PepsiCo has announced plans to acquire at-home carbonated drink maker SodaStream for $3.2 billion. The deal gives PepsiCo a new avenue to reach customers — in their homes. 




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Rising shipping costs: How custom packaging protects your brand and bottom line

Custom packaging can help offset rising freight costs by optimizing packaging size and weight, reducing damage, streamlining logistics, and enhancing brand recognition.




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KM Packaging adds Martin Penney as customer operations specialist

In his new role at KM Packaging, Penney will manage the customer journey from the time an order is placed until it reaches its destination.




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Bartelt, Matrix Combine Sales Teams, Eye More Seamless Experience for Customers

Camilo Sanchez will head the newly formed Flexible Packaging Group, which offers a single point of contact for both Bartelt and Matrix packaging technologies.




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Berry Global Launches Highly Customizable Bottle for Personal Care Applications

The new Chameleon bottle from Berry Agile Solutions features an outstanding construction that enables a base section with a special textured finish.




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Why Customizable E-commerce Kits Make the Ultimate Unboxing Brand Experience

Today’s customers are constantly bombarded with ads and brand messaging. When it comes to high-end products like cosmetics, liquor or consumer electronics, premium packaging is not just nice to have — it’s an expectation.




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Ranpak PadPak Auto-Coiler for Customizable Paper-Based Solutions

The on-demand system creates paper-based cushioning to displace foam and plastic.




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EDL Packaging Customizes Its Twin Stream Bundler To Streamline Shelving of Personal Care Products

The shrink film bundler was designed and manufactured to package liquid soaps and cleansers for a contract packer that manufactures under license for well known brands.




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Domino customers celebrate ‘Best-in-Class’ designation at TLMI Awards Dinner

The TLMI Printing Excellence Awards celebrate outstanding printing and converting achievements in the North American Label and Packaging Industry.




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Stanford Medicine experts help Nobel winner custom design proteins for COVID-19 therapy

Custom designing proteins — a breakthrough recognized by the latest Nobel Prize in chemistry — could yield treatments that stop the worst of COVID-19 before it begins.

The post Stanford Medicine experts help Nobel winner custom design proteins for COVID-19 therapy appeared first on Scope.




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Meeting the Customer Experience Challenge - Part 1

A panel of Oracle WebCenter experts discusses the increasing importance of customer experience as a consideration in enterprise IT.




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Meeting the Customer Experience Challenge - Part 2

Experts John Brunswick, Srini Sankaran, and John Sim discuss the biggest IT challenges in transforming the customer experience, and what architects need to know to stay ahead of the customer experience curve.




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Meeting the Customer Experience Challenge - Part 3

Experts John Brunswick, Srini Sankaran, and John Sim discuss the role Oracle WebCenter can play in meeting customer experience challenges.




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Options for Customizing the Oracle EBS User Experience - Part 3

Each member of the expert panel makes a final argument for their respective solutions for customizing the Oracle EBS user experience.




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Options for Customizing the Oracle EBS User Experience - Part 2

Each member of an expert panel lays out a scenario in which theirs is the ideal solution for customizing the Oracle EBS user experience is ideal.




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Options for Customizing the Oracle EBS User Experience - Part 1

APEX? Forms? OBI? Excel? Four experts argue the relative merits of various solutions for customizing the Oracle EBS user experience.




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OSCE Office in Tajikistan presents recommendations from the Customs Code Integrity Assessment

The need for a risk management system for Tajikistan’s Customs Service and simpler procedures for transparency and accountability are key recommendations of an integrity assessment of the Customs Code, presented to international donors, private and international companies and NGOs by the OSCE Office in Tajikistan on 18 July 2016.

The assessment, which was commissioned by the OSCE Office in consultation with government representatives and international development partners, is the third in a series of assessments to examine the administrative codes and legal acts relevant for international business and cross-border trade in Tajikistan. Previous assessments focused on the Tax Code and different administrative legal acts.

Ambassador Markus Müller, the Head of the OSCE Office in Tajikistan welcomed the positive reception of the current anti-corruption assessment not only by international organizations but also within government circles and confirmed the Office’s readiness to work with all the relevant stakeholders involved.

The presentation of the Customs Code assessment followed a series of practical workshops on anti-corruption assessments for experts from the government and NGOs. During these workshops, participants learned how to identify in legislation provisions that might lead to corruption and draft recommendations to eliminate potentially corruptive provisions in law.

The Customs Code assessment is part of a multi-year initiative by the OSCE Office with the objective of designing a training module on anti-corruption assessment to be included in the mandatory training curricula for civil servants. 

Related Stories




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OSCE Office in Tajikistan presents recommendations from the Customs Code Integrity Assessment

The need for a risk management system for Tajikistan’s Customs Service and simpler procedures for transparency and accountability are key recommendations of an integrity assessment of the Customs Code, presented to international donors, private and international companies and NGOs by the OSCE Office in Tajikistan on 18 July 2016.

The assessment, which was commissioned by the OSCE Office in consultation with government representatives and international development partners, is the third in a series of assessments to examine the administrative codes and legal acts relevant for international business and cross-border trade in Tajikistan. Previous assessments focused on the Tax Code and different administrative legal acts.

Ambassador Markus Müller, the Head of the OSCE Office in Tajikistan welcomed the positive reception of the current anti-corruption assessment not only by international organizations but also within government circles and confirmed the Office’s readiness to work with all the relevant stakeholders involved.

The presentation of the Customs Code assessment followed a series of practical workshops on anti-corruption assessments for experts from the government and NGOs. During these workshops, participants learned how to identify in legislation provisions that might lead to corruption and draft recommendations to eliminate potentially corruptive provisions in law.

The Customs Code assessment is part of a multi-year initiative by the OSCE Office with the objective of designing a training module on anti-corruption assessment to be included in the mandatory training curricula for civil servants. 

Related Stories




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TRIBIT StormBox Blast 2 Bluetooth Speaker 200W Bluetooth 5.4 IP67 Custom EQ 30H Battery $375.20 Delivered @ Tribit AU via Amazon

tick 20% coupon before adding to cart. coupons are most likely limited.

early discount on new speaker just released (release date 21 Oct) from Tribit. most likely to get more reviews.

30 hour* battery life won't be at max volume. probably at only 50% volume.

Item dimension
L x W x H
47.6 x 19.3 x 25.9 centimetres

About this item

〖Explosive 200W Output〗: Featuring an 80W subwoofer with diamond reinforcement ribs, dual 45W mid-range drivers, and two 15W tweeters, this speaker for party delivers precise beats and notes. Its 2.1 channel design, powered by two advanced TI amplifiers, ensures balanced and dynamic sound, while dual large passive radiators enhance the bass for deeper resonance.
〖Fun & Interactive Karaoke〗: Host the ultimate karaoke party with the TRIBIT speaker! Featuring professional-grade karaoke with adjustable Reverb effects, this versatile speaker supports dual wired and wireless microphones. With two 6.35mm inputs for wired mics, you can easily adjust the volume and bring the party to life!
〖Customized Dynamic Lighting〗: Pump up your party with a stunning light show that can be synced to the pulse and rhythm of the song playing per time. Pick up your favorite lighting color in the TRIBIT App to add a vibrant touch to bar dance parties, family gatherings, and everything in between.
〖Unstoppable 30-Hour Playtime〗: Power through day, night, and beyond with the TRIBIT speaker! With an impressive 30-hour playtime, this speaker has enough energy to keep the fun going until the end of the night. Plus, its colossal battery capacity allows you to charge your phone and other devices, ensuring the entertaining vibes never stop!
〖TRIBIT X-3D Sound Effect〗: Transform your gathering into a virtual concert extravaganza with the TRIBIT portable speaker! Featuring TRIBIT's innovative X-3D algorithm, you'll be enveloped in immersive sound that adds an extra layer of excitement to every moment, making your experiences more fun and unforgettable!




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Free A5 Colour Swatches / Samples Delivered (Usually $2 Ea, Limited to 5 Per Customer) @ Haymes Paint

Haymes Paint is Australia's largest paint brand that is still Australian Made and Owned. Proudly family-owned since 1935 and based in Ballarat, VIC we never take shortcuts on quality.

???? Limited Time Offer!
For a short time only (ends Friday), you can order up to 5 FREE A5 Colour Samples (aka Swatches/Brushouts), with FREE Shipping Australia-wide! These premium, mess-free samples are painted to give you an accurate representation of your chosen colours. Available in over 1500 colours. Normally $2 each!

Discount automatically applied at cart, limit of 5 per customer.

???? Why Use Colour Samples?
*No mess, and no permanent marks on walls.
*Move them around different rooms and times of day to see the true colour in any lighting.
*High-quality, large swatches for easy comparison and decision-making.

???? Need Help with Colour Choices?
Feeling a bit overwhelmed by options? Take advantage of our additional offer for 20% OFF personalised colour consultations with our expert design team – available online or in-home. Hurry, this ends Tuesday, 19th November 2024.

Questions? Colour you're after out of stock? Please reach out at info@haymespaint.com.au – we’re here to help!




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[VIC] DGtek Fibre Network FTTP 150/150 Plan: $49/M for 9 Months (Limited Areas, New Customers) @ Pineapple Net

PineappleNet has a Black Friday special for home internet - $49 for 150Mbps symmetrical speeds. Certainly a lot better prices, speed and service than NBN.

PineappleNet is a reseller of the DGTek fibre network, who operate only in buildings in very limited areas near Melbourne CBD and some South Eastern suburbs. And not in every building, so check your address to see if they're available.

I've been a customer for over 2 years and very happy to recommend.

Referral solicitation removed — Mod.

Note: This is not NBN FTTP.




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[ K.Sup21 (05/21) ] - ITU-T K.21 - Rationale for setting resistibility requirements of telecommunication equipment installed in customer premises against lightning

ITU-T K.21 - Rationale for setting resistibility requirements of telecommunication equipment installed in customer premises against lightning




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[ K.21 (08/22) ] - Resistibility of telecommunication equipment installed in customer premises to overvoltages and overcurrents

Resistibility of telecommunication equipment installed in customer premises to overvoltages and overcurrents




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[ F.746.16 (12/22) ] - Technical requirements and evaluation methods of intelligece levels of intelligent customer service systems

Technical requirements and evaluation methods of intelligece levels of intelligent customer service systems




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[ D.1102 (12/21) ] - Customer redress and consumer protection mechanisms for OTTs

Customer redress and consumer protection mechanisms for OTTs




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Technology Holdings Unveils the 'TH Growth and Exit Strategy Report' for your Tech Services, Consulting, BPO or Technology Business: Get a Customised Exit Readiness, Recapitalization and Growth Strategy Report in Minutes Powered by Strat - Busines

Technology Holdings Unveils the 'TH Growth and Exit Strategy Report' for your Tech Services, Consulting, BPO or Technology Business: Get a Customised Exit Readiness, Recapitalization and Growth Strategy Report in Minutes Powered by Strat  Business Wire






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IRE 2020 Session: What It Takes to Provide Professional Customer Service

Customer service is mostly common sense, but common sense is not so common anymore.




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Owens Corning Roofing Offers Customized Referral App

Owens Corning has partnered with Get The Referral to offer a branded referral app for its Roofing Contractor Network, streamlining referrals, rewards, and customer engagement.




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Leadership Selling: Elated Customers

If your business goal is to create satisfied customers, I recommend you rethink your strategy and strive for something better - customer elation.




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Roofing Contractors Improve Customer Service with New NAIL CATCH Filters

NAIL CATCH downspout filters help protect homeowners from nails and debris. 




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Federal retirement backlog no longer top challenge for OPM, but IG says customer service issues remain

While there have been some improvements, OPM continues to face the challenge of addressing customer service satisfaction in federal Retirement Services.

The post Federal retirement backlog no longer top challenge for OPM, but IG says customer service issues remain first appeared on Federal News Network.




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How about night and weekend customer service — in person?

Shouldn't in-person appointments and when they're available become part of agencies' thinking about improving customer experience?

The post How about night and weekend customer service — in person? first appeared on Federal News Network.



  • All News
  • Management
  • Tom Temin
  • Tom Temin Commentary
  • Departent of Veterans Affairs
  • Department of Agriculture
  • federal customer experience
  • Homeland Security Department
  • IRS
  • Social Security Administration
  • TIGTA
  • U. S. Postal Service

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New government's 're-set' on Europe needs to tackle post-Brexit BTOM border problems – Customs Support

Dan Culverhouse, UK&I managing director of Customs Support, considers if the new government’s ‘re-set’ on Europe will reduce border confusion.




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CNH Industrial to create a customer-centric aftermarket supply chain with Blue Yonder

Blue Yonder has announced that capital goods company CNH Industrial has selected Luminate Control Tower, along with several supply chain planning solutions such as forecasting and replenishment, as the backbone of its customer-centric aftermarket supply chain for its parts business.




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Sally Europe boosts customer experience with Slimstock

Slimstock has announced that Sally Europe, the UK and Continental Europe operating arm of Sally Beauty, has leveraged its forecasting, replenishment and supply chain optimisation platform, to support a transformation initiative.




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Alwayse Engineering partners with Rapid Racking to enhance custom Storage solutions

Alwayse Engineering Ltd has entered a strategic partnership with Rapid Racking Ltd, the UK's leading specialist in shelving and racking solutions, to integrate its precision range of ball transfer units into custom tables for roll-on/roll-off capability.




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Werum IT Solutions honoured with Frost & Sullivan Customer Value Leadership Award 2019

Based on its recent analysis of the global manufacturing execution system (MES) market for pharmaceuticals, biotechnology, and cell & gene therapies, Frost & Sullivan recognises Werum IT Solutions with the 2019 Global MES for Pharmaceuticals, Biotechnology, and Cell & Gene Therapies Customer Value Leadership Award.




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Creed Foodservice adopts Microlise solutions to streamline operations and enhance customer service

Microlise Group, the global provider of innovative technology solutions, has announced the adoption of its software by Creed Foodservice, the UK provider of high-quality food & beverage products to the catering industry. 




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Federal Executive Forum Customer Experience Strategies in Government Progress and Best Practices 2024

Improving customer experience (CX) is a multi-faceted challenge to tackle as needs vary between stakeholders. How are agencies profiling a successful strategy and what is the vision for the future? During this webinar, you will…

The post Federal Executive Forum Customer Experience Strategies in Government Progress and Best Practices 2024 first appeared on Federal News Network.




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Change Healthcare to start notifying customers who had data exposed in cyberattack

Change Healthcare is starting to notify hospitals, insurers and other customers that they may have had patient information exposed in a massive cyberattack. The company also said Thursday that it expects to begin notifying individuals or patients in late July. Change Healthcare is a subsidiary of health care giant UnitedHealth Group. It provides technology used to submit and process billions of insurance claims a year. Hackers gained access in February to its system and unleashed a ransomware attack that encrypted and froze large parts of it.

The post Change Healthcare to start notifying customers who had data exposed in cyberattack first appeared on Federal News Network.




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Episode 14: How to leverage customer experience as a tool for government marketing (and gain customer loyalty)

We are talking about “The Customer Journey”.  If you strive for a customer-centric culture, you must understand your customer’s journey—every step of the way. 

The post Episode 14: How to leverage customer experience as a tool for government marketing (and gain customer loyalty) first appeared on Federal News Network.