retirement backlog Federal retirement backlog no longer top challenge for OPM, but IG says customer service issues remain By federalnewsnetwork.com Published On :: Fri, 04 Oct 2024 21:48:11 +0000 While there have been some improvements, OPM continues to face the challenge of addressing customer service satisfaction in federal Retirement Services. The post Federal retirement backlog no longer top challenge for OPM, but IG says customer service issues remain first appeared on Federal News Network. Full Article All News Retirement Workforce customer satisfaction customer service Federal Employees Health Benefits Program federal skills gaps Government Accountability Office Guy Cavallo john hatton Krista Boyd NARFE Office of Inspector General Office of Personnel Management Postal Service Health Benefits Program retirement backlog retirement services strategic human capital management
