FIS has announced a partnership with

Providing one stop fabrication service to manufacturers throughout the food and beverage industries, Ross, a world leader in mixing and blending technology, designs and builds storage tanks, pressure vessels and reactors for virtually any process or application.

A baker’s dozen is a familiar expression that has been around for generations and even centuries. Why has the baker’s dozen continued on as a perpetual phrase? For ideas, products, even industries to perpetuate, they must connect to a sense of truth or emotional certainty. There are two values the baker’s dozen phrase aligns with, no matter what the conception. Those two values are integrity and generosity.

Lloyd Pans, Spokane, Wash., produces its pan products in the good ’ole USA, using a proprietary stick-resistant coating that cleans easily and is 100% PTFE-free. What’s interesting, though, is that it sells almost all of the baking pans online.

Atlantic Tire & Service is pleased to announce two new Service Advisors who will be responsible for handling customer service needs and advising customers on recommended services when appropriate.

The Atlanta auto repair shop, Express Oil, reminds customers that they provide fleet services to businesses that own and operate multiple vehicles.

Giant Lottos Celebrates 20 Years of Trusted Service and Highlights Positive Customer Experiences on Trustpilot

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in!

The consumer has spoken. Forrester Research asked 5,000 of them, "What created the biggest pain when you contacted a business for customer service?" They answered lack and consistency of agent knowledge, followed by the difficulty of finding relevant answers on company websites. So, what is driving this dissatisfaction?

BIG NEWS: My custom Lightroom presets are now available and 50% off for a limited time with discount code HOLIDAY50. Link in profile!

This collection includes two styles (Everyday and Clean) that I use to edit every shot on this feed. I can’t wait to see what you all do with them! Stay tuned to my upcoming tutorials on how to put the presets to good use. ???? (at Toronto, Ontario)

The need for a risk management system for Tajikistan’s Customs Service and simpler procedures for transparency and accountability are key recommendations of an integrity assessment of the Customs Code, presented to international donors, private and international companies and NGOs by the OSCE Office in Tajikistan on 18 July 2016.

The assessment, which was commissioned by the OSCE Office in consultation with government representatives and international development partners, is the third in a series of assessments to examine the administrative codes and legal acts relevant for international business and cross-border trade in Tajikistan. Previous assessments focused on the Tax Code and different administrative legal acts.

Ambassador Markus Müller, the Head of the OSCE Office in Tajikistan welcomed the positive reception of the current anti-corruption assessment not only by international organizations but also within government circles and confirmed the Office’s readiness to work with all the relevant stakeholders involved.

The presentation of the Customs Code assessment followed a series of practical workshops on anti-corruption assessments for experts from the government and NGOs. During these workshops, participants learned how to identify in legislation provisions that might lead to corruption and draft recommendations to eliminate potentially corruptive provisions in law.

The Customs Code assessment is part of a multi-year initiative by the OSCE Office with the objective of designing a training module on anti-corruption assessment to be included in the mandatory training curricula for civil servants. 

Related Stories

• OSCE Office in Tajikistan organizes first regional forum for promoting women’s political participation in Khujand
• OSCE Office in Tajikistan donates audio-visual material to enhance interactive teaching at Police Academy
• OSCE Office in Tajikistan support Garm’s local authorities in strengthening referral mechanisms for protecting domestic violence victims

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Bata India is adjusting its strategies due to changing consumer spending patterns. The company is introducing more affordable products and partnering with quick commerce platforms like Zepto to cater to budget-conscious consumers while continuing its premiumization efforts and offline expansion plans.

A trio of Apple customers this month filed a class action lawsuit against Apple, accusing the Cupertino company of violating California consumer protection laws and false advertising for continuing to sell AirPods Pro models that had ongoing issues with crackling or static sounds.


A few months after the ‌AirPods Pro‌ came out in October 2019, buyers began to complain about crackling, rattling, popping, and static-like noises affecting the ‌AirPods Pro‌. The sound seemed to show up when something caused an earbud to move or vibrate, such as walking or running.

Apple tried to fix the problem with software updates, but the company ultimately launched an ‌AirPods Pro‌ repair program in October 2020. Customers with affected ‌AirPods Pro‌ were able to bring them to Apple for a fix or a replacement, but unfortunately, many customers found that their replacement ‌AirPods Pro‌ also suffered from the same issue.

As a result, Apple is now facing a class action lawsuit, with the plaintiffs requesting "relief" due to the defective nature of the ‌AirPods Pro‌. The complaint says that customers would not have purchased the ‌AirPods Pro‌ or would have paid less had Apple made the flaw clear.

Apple is also being accused of false advertising for highlighting features like "superior sound quality" and "pure, incredibly clear sound" when knowing there was an issue with crackling and static.

The court will need to decide if the arguments made here hold up, and whether the case deserves class action certification.

Some Scotiabank customers are still unable to access their online banking accounts after what the company called "scheduled maintenance" turned into a service outage that crept into Wednesday, sparking online anger and a proposed class action lawsuit.

Which? is seeking a £3bn payout for UK users as a result of the legal action it is launching.

I was recently hired as a keynote speaker to talk to a group of financial advisors about client service. One of the topics of the meeting was a discussion about why a client would leave. The most obvious reason might be that the financial advisor gave bad advice, and the client lost money. But let’s assume the advisor is smart, the advice is sound, and the return on investment meets expectations. Even with all of that, why would a client leave?

Shekar Swamy, Group CEO, said that despite the dip in revenue, the company’s new business pipeline remains strong

The Qatar Financial Centre...

As businesses customize their offerings using data, customers are becoming more concerned about the management and security of their personal information.

A strong customer experience strategy bridges the gap between leadership and employees and aligns everyone around the goal of delighting customers.

AI in customer experience is transforming how brands connect with customers, offering personalized interactions and anticipating needs for a seamless journey.

Achieving business goals starts with having the best metrics in place to understand and respond to customers.

What’s a marketer to do to earn their customers’ trust and support in being included in marketing campaigns?

Descartes Systems Group has acquired Sellercloud, a provider of omnichannel ecommerce solutions.

FedEx Express Swiss Post, the joint venture between FedEx Express and Swiss Post, announced today that it will open a new facility in Gossau in the canton of St. Gallen next year.

Australia Post has officially opened its fourth Community Hub @ Post in Williamstown - its first in Victoria - transforming the post office into a modern retail space with an extensive renovation.

Post&Parcel Live is a seminar series from the experts at Post&Parcel. On 27 April 2017 we launched our first seminar titled "Solving the Inner City Challenge". In this keynote Daniel Wright, Head of Sales at On the dot explores how you can delight the urban customer.

James Middleton, Founder and CEO at Street Stream explores customer expectations and what it means for food delivery at Post&Parcel Live: The Food Delivery Seminar.

Nicole Mazza, Head of Business Development at Stuart explores optimising your delivery and what it means for food delivery at Post&Parcel Live: The Food Delivery Seminar.

Bea Warner, CEO and Co-Founder at Exaactly and Colin Turner, Senior Strategy Manager, Supply Chain at John Lewis Partnership explore intelligent addressing and what it means for food delivery at Post&Parcel Live: The Food Delivery Seminar.

Posten Bring has rapidly rolled out Europe's longest network of parcel lockers, with 6,000 self-service parcel lockers at 2,000 locations across Norway.

DPD Poland has now installed more than 8,000 SwipBox Infinity lockers in its nationwide network of 30,000 pickup points and lockers. By the end of 2024, another 1,000 lockers will be installed.

DHL Express has announced a new partnership with TOSHI, the on-demand and hyper-local provider that is transforming the last mile from a functional necessity into an exceptional experience.

DHL Supply Chain has launched a significant project in the field of generative AI with the support of Boston Consulting Group (BCG).

Filed under: Food and Drink, North America, Canada, United States

Continue reading Will You Be a Horrible Restaurant Customer This Holiday Season?

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To create a memorable impression that nobody will miss, get customised caps from hatstore.ca custom snapback hats. In Toronto, https://www.hatstore.ca/snapback-caps create handcrafted hats that are appropriate for any season. Your helmet will be unique if it has a customised design printed on it.

Sports lovers may have subjected to too many signs if they have been to any sport event whether it is frolic or professional. Signs are everywhere to help them that where to go, where to find food stuffs and drink, where to go to the...

Epsilon, the global leader in creating connections between people and brands, today announced that it was named a Leader in the January 2016 report �The Forrester Wave�: Customer Loyalty Solutions For Large Organizations.

Itzehoe/Tübingen, Germany – Setting the digital course for the future of battery cell production: Under the leadership of Customcells, the joint project TwinTrace brings together partners from industry and research to ensure particularly efficient production processes with the help of a so-called digital twin.

Swiss identity verification provider PXL Vision AG is responding to the growing demands on businesses. With the market launch of the software-as-a-service solution PXL Ident in April this year, the provider is expanding its AI-supported biometric identification process, which offers companies a secure way of verifying identity in online interactions.

Mr. Mattia's death is a tragedy that harmed his family and community greatly, and his family plans to hold CBP accountable for the outrageous killing of their beloved family member.

Premium battery manufacturer CustomCells has sharpened its brand positioning, launched a fresh corporate design, and introduced its new brand slogan, "Energy at its best".

David Gardner's Jewelers & Gemologists of College Station Texas needed an upgraded website and new digital marketing strategy that was achieved by the Marketing Heroes Team and made their customer's website experience as friendly and helpful as when you visit their store.

Itzehoe/Tübingen, March 17, 2022 – With 150 employees, new production lines and innovative technologies for battery cell production, CUSTOMCELLS, one of the leading companies in the development and series production of state-of-the-art lithium-ion battery cells, is pushing ahead at full speed with its plans for growth in 2022.