A trio of Apple customers this month filed a class action lawsuit against Apple, accusing the Cupertino company of violating California consumer protection laws and false advertising for continuing to sell AirPods Pro models that had ongoing issues with crackling or static sounds.


A few months after the ‌AirPods Pro‌ came out in October 2019, buyers began to complain about crackling, rattling, popping, and static-like noises affecting the ‌AirPods Pro‌. The sound seemed to show up when something caused an earbud to move or vibrate, such as walking or running.

Apple tried to fix the problem with software updates, but the company ultimately launched an ‌AirPods Pro‌ repair program in October 2020. Customers with affected ‌AirPods Pro‌ were able to bring them to Apple for a fix or a replacement, but unfortunately, many customers found that their replacement ‌AirPods Pro‌ also suffered from the same issue.

As a result, Apple is now facing a class action lawsuit, with the plaintiffs requesting "relief" due to the defective nature of the ‌AirPods Pro‌. The complaint says that customers would not have purchased the ‌AirPods Pro‌ or would have paid less had Apple made the flaw clear.

Apple is also being accused of false advertising for highlighting features like "superior sound quality" and "pure, incredibly clear sound" when knowing there was an issue with crackling and static.

The court will need to decide if the arguments made here hold up, and whether the case deserves class action certification.

This article, "Apple Customers Sue Over Unfixed AirPods Pro Crackling Issue" first appeared on MacRumors.com

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A class-action lawsuit is accusing Apple of false advertising, claiming the crackling issue of the first-gen AirPods Pro go against Apple's marketing promises.

Filed on November 1 in the United States District Court for the Northern District of California, the proposed class action lawsuit titled "LaBella et al v. Apple" claims that Apple was incorrect in marketing the high-quality audio of the AirPods Pro. Across 51 pages, the lawsuit alleges that the audio issues of the personal audio accessories go directly against the quality claims.

The lawsuit, first reported by ClassAction.org, discusses how consumers complained about audio problems when using the AirPods Pro within months of release. The issues were significant enough for Apple to launch a service program for affected units made before October 2020.


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The USB-C AirPods Pro are the first earbuds to be capable of wireless lossless audio. #airpods #losslessaudio #earbuds

The hearing aid feature is available with AirPods Pro 2 models, and requires an iPhone or iPad to set it up.

Apple обновила прошивку для AirPods 4 и AirPods Pro 2 с разъёмами Lightning и USB-C. Номер сборки для AirPods 4 — 7B20, для AirPods Pro 2 — 7B21. Все модели наушников ранее работали на прошивке 7B19. Apple заявляет, что в этих обновлениях были исправлены ошибки и внесены улучшения. Более подробную информацию компания не раскрыла. AirPods...

Apple has released new firmware for the AirPods Pro 2 and AirPods 4, another software update for its personal audio devices.

Apple has been uncharacteristically frequent with its firmware updates for its AirPods product lines. The relatively high tempo of updates has continued with yet another AirPods firmware update.

Rolled out on Monday, the latest firmware updates are for the AirPods Pro 2 with both Lightning and USB-C charging cases, as well as both of the AirPods 4 models.


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Read the in depth Review of Apple AirPods Pro (2nd generation) Audio Video. Know detailed info about Apple AirPods Pro (2nd generation) configuration, design and performance quality along with pros & cons, Digit rating, verdict based on user opinions/feedback.

Millions who could benefit from hearing aids have never tried them, but the Apple AirPods could change this

Also unveiled at the event were the Apple Watch series 8, Apple Watch Ultra and 2nd gen Airpods Pro.

Компания наконец-то признала проблему.

Ну что, поздравляю владельцев – это отличный апдейт, но с одной любопытной оговоркой.

В прошлом месяце, изучая содержание исходного кода бета-версии iOS 13.2, журналисты заметили в нем иконку таинственных беспроводных наушников с резиновыми амбушюрами для шумоизоляции. Новая утечка поз...

Источник из Китая опубликовал фотографию, на которой предположительно запечатлена улучшенная версия AirPods. По сообщению инсайдера, беспроводные наушники получат название AirPods Pro и будут представ...

После череды слухов и утечек компания Apple все же запустила в продажу улучшенную версию своих полностью беспроводных наушников. Новинка получила название AirPods Pro и доступна для предзаказа с офици...

This week saw a couple of big announcements, led by the launch of an update for the 13-inch MacBook Pro line. Most notably, the update brought the improved Magic Keyboard previously introduced on its 16-inch sibling and the MacBook Air, with high-end models also receiving updated processors.

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The second significant announcement this week was that Apple's first all-digital Worldwide Developers Conference will kick off on June 22. Other news this week included a firmware update for the AirPods Pro, an update on Apple's Mini-LED efforts, and more.

Read on below and check out our video above for recaps of all of this week's most important stories!

New 13-Inch MacBook Pro Announced With Magic Keyboard, 10th-Gen Processors, Up to 32GB RAM and 4TB SSD, and More

Apple this week refreshed its 13-inch MacBook Pro lineup, with key features including the same Magic Keyboard as the 16-inch MacBook Pro, up to 80 percent faster Intel graphics than the previous generation, up to 32GB of RAM, up to 4TB of SSD storage, and 6K display support.


First introduced on the 16-inch MacBook Pro last year, the Magic Keyboard features a far more reliable scissor mechanism with 1mm of key travel. After five years, Apple has finally transitioned its entire notebook lineup away from its issue-prone butterfly keyboard.

10th-generation Intel processor options are only available on higher-end models, with the $1,799 configuration proving to be up to 16.5% faster than the $1,299 base model with an older 8th-generation processor.

Apple's Virtual WWDC Event to Kick Off on June 22

Apple has announced that its first-ever online-only WWDC will begin Monday, June 22 via the Apple Developer app and website. The weeklong event will include a virtual keynote, sessions, and labs, with more details to be shared in June. And it's free!


Apple is expected to introduce iOS 14, iPadOS 14, macOS 10.16, tvOS 14, and watchOS 7 at WWDC 2020, with beta testing to take place over the summer.

Student developers from all over the world can enter Apple's Swift Student Challenge by creating an interactive scene in Swift Playgrounds that can be experienced in three minutes. Winners will receive an exclusive WWDC20 jacket and pin set. Submissions are open through May 17.

Apple Updates AirPods Pro Firmware to Version 2D15

Apple this week released a new firmware version 2D15 for the AirPods Pro, replacing version 2C54.


In recent months, some AirPods Pro owners have been complaining about reduced noise cancellation and crackling or static sounds, so users have listened for any improvements following the update.

Perhaps proving how subjective sound quality can be, feedback has been decidedly mixed, with some users noticing an improvement, some noticing no change, and some noticing further degradation to noise cancellation.

Apple has offered some help in the form of two new support documents for users to troubleshoot noise cancellation or crackling sound issues.

10 Tips and Tricks for the iPad Pro Magic Keyboard

Have you recently picked up a new Magic Keyboard for the iPad Pro? Here's a list of our favorite tips and tricks that you need to know.


The tips and tricks relate to adjusting the backlight brightness, customizing the cursor's behavior, enabling tap-to-click on the trackpad, other trackpad gestures, accessing the Emoji keyboard, and more.

Apple's Mini-LED Product Roadmap May Have Been Pushed Back to 2021

Disappointed that the new 13-inch MacBook Pro was not the rumored 14-inch model? That may be due to a slight delay in Apple's plans to release a range of new products with Mini-LED backlit displays.

Kuo believes Apple's first Mini-LED products might not launch until 2021. The analyst has previously said these products would include a new 14.1-inch MacBook Pro, 16-inch MacBook Pro, 12.9-inch iPad Pro, and more.


Kuo has previously said that Mini-LED displays will allow for thinner and lighter product designs, while offering many of the same benefits of OLED displays used on the latest iPhones, including good wide color gamut performance, high contrast and dynamic range, and local dimming for truer blacks.

NFC-Based Digital Key Specification Released Ahead of Apple's Rumored CarKey Feature on iPhone

Amid rumors that Apple is working on a digital "CarKey" feature for iPhone, the Car Connectivity Consortium has announced that its NFC-based Digital Key Release 2.0 specification has been finalized and made available to its members, which includes Apple.


"CarKey" will allow an iPhone or Apple Watch to unlock, lock, and start an NFC-compatible vehicle. Just like credit cards and boarding passes, users will be able to add a digital car key to the Wallet app, eliminating the need to use a physical car key or key fob.

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This article, "Top Stories: New 13" MacBook Pro, WWDC Starts June 22, AirPods Pro Firmware Update, and More" first appeared on MacRumors.com

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