Stage 3 description for number identification supplementary services using Signalling System No. 7 : Stage 3 description for number identification supplementary services using Signalling System No.7 - Connected line identification presentation

Stage 3 description for number identification supplementary services using Signalling System No. 7 : Stage 3 description for number identification supplementary services using Signalling System No.7 - Calling line identification restriction

Stage 3 description for number identification supplementary services using Signalling System No. 7 : Stage 3 description for number identification supplementary services using Signalling System No.7 - Calling line identification presentation

Framework for interconnection between VoLTE-based network and other networks supporting emergency telecommunications service (ETS)

Signalling requirements for SD-WAN service

Signalling requirements for IMS and GSM/UMTS network supporting multi-device emergency telecommunications service

Signalling requirements and architecture for the Internet service quality monitoring system

Signalling requirements and architecture for media service entity attachment

End-to-end quality of service for video telephony over 4G mobile networks

End-to-end quality of service for voice over 4G mobile networks

Assessment of the LTE circuit switched fall back - Impact on voice quality of service

Support of data terminal equipments with V-Series type interfaces by an integrated services digital network

Support of data terminal equipments (DTEs) with V-series type interfaces by an integrated services digital network (ISDN)

Interworking between ITU-T T.38 and ITU-T V.152 using IP peering for real-time facsimile services

Workshop on e-Health Standards for Interoperable Services
Source: Rapporteur Q28/16
Study Questions: Q28/16

Pentagon s commercial satellite internet services program soars to $13 billion spacenews.com
Comcast, Charter Sue FTC Over Efforts To Make Canceling Services Easier techdirt.com
Election 2024: How will the candidates regulate big tech? engadget.com
Netflix, Disney, Comcast, Google, Warner Bros. Discovery and Paramount to Spend Combined $126 Billion on Content in 2024 thewrap.com
Old issue haunts UScellular s latest spectrum deals fierce-network.com
5G customer growth surprises - again - in Q3 lightreading.com
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Apple set revenue records in its fourth-quarter fiscal results, thanks to strong numbers from the iPhone and Services segments and increases from the iPad and Mac. On the downside, revenue growth dropped in the Wearables category, and sales in the Greater China region declined slightly.

Netcracker Technology Wins 2024 NaaS Excellence Award for Service Automation  SDxCentral

Technology Holdings Unveils the 'TH Growth and Exit Strategy Report' for your Tech Services, Consulting, BPO or Technology Business: Get a Customised Exit Readiness, Recapitalization and Growth Strategy Report in Minutes Powered by Strat  Business Wire

Chandler approves contract for multi-language translation technology services  City of Chandler (.gov)

Is technology improving airline customer service?  PhocusWire

L&T Technology Services acquires US-based Intelliswift for $110 million  Business Standard

The funding comes from the US Department of Energy and will be used to demonstrate the scalability of the company’s technology.

Read more: Dublin’s GridBeyond bags $7.8m for grid services project

Customer service is mostly common sense, but common sense is not so common anymore.

Although the pandemic is causing difficulties, courtesy and proactive customer service can go a long way to staying in business.

A roofing company formerly known as Patuxent Roofing & Contracting joined forces with private equity to transform a one-time family-owned commercial roofing firm into PAX Services Group that has positioned itself to become a national player.

The “Staying on Top: LSA Essentials for Roofing Contractors” seminar will equip roofing contractors with the knowledge and tools needed to leverage Google Local Service Ads for enhanced visibility, lead generation, and cost-effective marketing.

Home services software provider Jobber has partnered with Xero, a cloud accounting platform, to sync customers, products, services, invoices, and payments. 

ServiceTitan, the SaaS enterprise tool for trade companies, unveiled AI-powered upgrades at its annual conference, Pantheon 2024, in Orlando, Fla. Updates include a virtual assistant and sales tools designed to help contractors optimize business operations and improve customer service.

Morgan Stanley Capital Partners bets big on roofing as it acquires Allstar Services of Minneapolis, Minn., and plans to scale the residential roofing concern into a national player. 

J.J. Keller & Associates, Inc. introduces the 'Live Regulatory Update Service,' offering customized virtual presentations by subject matter experts in areas including FMCSA, DOT, OSHA, EPA, and more.

Check out our exclusive photo gallery from Community Service Day 2022 and see if you recognize anyone who was lending a hand.

NAIL CATCH downspout filters help protect homeowners from nails and debris. 

Check out our exclusive photo gallery from Community Service Day 2023 and see if you recognize anyone who was lending a hand.

Volunteers teamed up with Rebuilding Together of Southern Nevada to help residents in Henderson, Nev. during the IRE's annual Community Service Day.

Roofing industry volunteers assist Vegas locals in need during IRE Community Service Day, despite unseasonable weather.

Roofing Services Solutions, a Dunes Point Capital portfolio company, has acquired Earl W. Johnston Roofing, expanding its Florida presence to 10 locations and 200 employees.

Rise in voice banking requires a rise in voice-based support, verification, and AI.

Voice documentation powers Lynch & Lynch's growth.

Verint Speech Analytics saves money for Premier Bankcard.

Customers show a preference for helping themselves when self-service apps are up to it.

Global Relay's AI-enabled voice-to-text transcription enables recordkeeping and surveillance.

[This Day] The Association of Telecom Entrepreneurs, representing Nigeria's airtime distribution sector, has raised concerns over what it describes as excessive costs and a troubling lack of transparency surrounding the "borrow-me-credit" schemes offered by some telecom operators.

Do you know your true cloud costs?

The post Why determining the cost of cloud services cuts across an entire agency first appeared on Federal News Network.

While there have been some improvements, OPM continues to face the challenge of addressing customer service satisfaction in federal Retirement Services.

The post Federal retirement backlog no longer top challenge for OPM, but IG says customer service issues remain first appeared on Federal News Network.

Shouldn't in-person appointments and when they're available become part of agencies' thinking about improving customer experience?

The post How about night and weekend customer service — in person? first appeared on Federal News Network.

Secret Service is like a Navy ship that's run aground. The commander may not have had his or her hand on the wheel, but that's where responsibility rests.

The post Secret Service Director Cheatle likely can’t hang on first appeared on Federal News Network.

DoD's Transition Assistance Program aims to prepare service members for life outside the military. But for members whose final duty station is small or rural, the benefits of TAP are fairly limited.

The post Service members in remote areas missing out on transition benefits first appeared on Federal News Network.

Eric Goldstein, the executive assistant director for cybersecurity for CISA, will leave his role after three plus years in June.

The post Second senior cyber leader this week to exit federal service first appeared on Federal News Network.

A new vision for civil service reform from the Partnership for Public Service calls for holistic modernization of government, rather than “burning it down."

The post Partnership for Public Service charts course for civil service reform, rejects Schedule F first appeared on Federal News Network.