workforce

Dedicated Workforce Required to Support Large-Scale Practice Improvement

Background:

Facilitation is an effective approach for helping practices implement sustainable evidence-based practice improvements. Few studies examine the facilitation infrastructure and support needed for large-scale dissemination and implementation initiatives.

Methods:

The Agency for Health care Research and Quality funded 7 Cooperatives, each of which worked with over 200 primary care practices to rapidly disseminate and implement improvements in cardiovascular preventive care. The intervention target was to improve primary care practice capacity for quality initiative and the ABCS of cardiovascular disease prevention: aspirin in high-risk individuals, blood pressure control, cholesterol management, and smoking cessation. We identified the organizational elements and infrastructures Cooperatives used to support facilitators by reviewing facilitator logs, online diary data, semistructured interviews with facilitators, and fieldnotes from facilitator observations. We analyzed these data using a coding and sorting process.

Results:

Each Cooperative partnered with 2 to 16 organizations, piecing together 16 to 35 facilitators, often from other quality improvement projects. Quality assurance strategies included establishing initial and ongoing training, processes to support facilitators, and monitoring to assure consistency and quality. Cooperatives developed facilitator toolkits, implemented initiative-specific training, and developed processes for peer-to-peer learning and support.

Conclusions:

Supporting a large-scale facilitation workforce requires creating an infrastructure, including initial training, and ongoing support and monitoring, often borrowing from other ongoing initiatives. Facilitation that recognizes the need to support the vital integrating functions of primary care might be more efficient and effective than this fragmented approach to quality improvement.




workforce

Airbnb Cuts 1,900 Jobs, 25% Of Its Workforce, As Pandemic Freezes Travel

Airbnb CEO Brian Chesky described the global pandemic as the "most harrowing crisis of our lifetime" and said the coronavirus has cut the company's anticipated revenue in more than half.




workforce

Nearly $1 Million Now Available to Support Partnerships Offering Education and Workforce Training for Incarcerated Individuals Exiting Prisons

The Department of Justice and the U.S. Department of Education announced today a new, nearly $1 million grant fund entitled, “Promoting Reentry Success through Continuity of Educational Opportunities”, that will invest in innovative programs preparing incarcerated individuals to successfully reenter society with the support of education and workforce training.



  • OPA Press Releases

workforce

Departments of Justice and Labor Announce Availability of $32 Million in Grants to Help Formerly Incarcerated Juveniles and Women Prepare to Enter the Workforce

The Departments of Justice and Labor today announced the availability of approximately $32 million through two grant competitions that will offer job training, education and support services to formerly incarcerated youths and women.



  • OPA Press Releases

workforce

Coronavirus unemployment: WME cuts 20% of its workforce

Beverly Hills-based William Morris Endeavor said it is reducing its workforce by 20% through furloughs, layoffs and moving people to part-time employees.







workforce

Serving the underserved in workforce development: A Q&A with Beth Weigensberg


Improving data in the field of workforce development is a necessary step to evaluating programs and replicating success. What does current data tell us about the populations served? What outcomes should we measure to ensure programs are meeting America’s workforce development needs?

Earlier this month, we convened an expert group of policy makers, practitioners and scholars to address this problem, along with other challenges in workforce development. Previously, we interviewed Kate Blosveren Kreamer on the need to strengthen bridges from school to work. Next up in our Q&A series is Beth Weigensberg, a researcher at Mathematica Policy Research.

Q: What important research questions remain unanswered in the area of workforce development?

A: Although there is increasingly more rigorous research to assess effectiveness of programs, I feel a missing piece is understanding how to replicate and scale-up effective strategies. Often times workforce development programs that are deemed effective in one place do not always succeed when implemented in another. Research that evaluates effectiveness of programs should assess the role of contextual factors (including organizational, leadership, community, and political factors) to identify what is needed to successfully implement, replicate, and scale successful programs.

Q: You mentioned that you often think about the unemployed populations that are harder to serve. Who are some of these underserved populations, and what workforce development programs work for them?

A: The workforce development field has an unfortunate history of “creaming”—programs selectively work with individuals most likely to succeed at finding employment, leaving those “harder-to-serve” individuals struggling to find assistance. Individuals that are often considered “hard-to-serve” include those who are homeless, disabled, formerly incarcerated, older workers, non-English speakers, low-income, and youth who are disconnected from school and employment. Increasing efforts to focus on these “harder-to-serve” populations include specialized targeted programs and strategies to help address the complex needs of these individuals, which often extend beyond skill development and finding a job. These specialized programs often provide additional support services to help address their complex needs, which can serve as additional barriers to obtaining and retaining employment.

Q: What improvements can be made to better measure success?

A: Intermediate measures of engagement and skill development would provide interim measures of progress, while the ultimate objectives are obviously employment and educational attainment. Ongoing evaluation on interim measures allows for earlier acknowledgment of achievement and identification of those struggling to progress. Assessing outcomes in ways that control for different populations or barriers to employment, such as using risk-adjusted methodologies, can help us evaluate workforce development programs in an equitable manner.

One of the biggest challenges in the field is ensuring we have valid and reliable data to accurately estimate outcomes. The data available to assess outcomes are usually limited by what is collected in management information systems, which are often developed to be responsive to reporting requirements of publically-funded programs. But these siloed data do not allow for comprehensive assessment of workforce development outcomes within a state, locality, or even within a community-based employment and training organization that relies on numerous funding sources. Efforts are needed to integrate data and assess standardized outcome measures across program and funding silos to allow for more comprehensive assessment of outcomes within the field.

Authors

Image Source: © David Ryder / Reuters
      
 
 




workforce

COVID-19 is a chance to invest in our essential infrastructure workforce

Even as the COVID-19 pandemic keeps millions of people home and many businesses shuttered for social distancing, up to 62 million essential workers are still reporting to their jobs in hospitals, grocery stores, and other critical industries. They are on the frontlines against the coronavirus, vital to our public health and economic survival. Of them,…

       




workforce

What payment reform means for the frontline health care workforce


It is well recognized across the health care industry that the major goals of the Affordable Care Act (ACA) include not only expanding health insurance coverage, but also improving the quality of care and the patient health care experience. A key strategy in achieving these goals is improving the efficiency and delivery of care through innovative financing mechanisms and new delivery models, such as Accountable Care Organizations (ACOs), patient-centered medical homes (PCMHs), bundled payments for acute and post-acute care, and population-based models that aim to improve the health of entire communities. These alternative models emphasize quality and outcomes, while moving care away from the traditional and predominant method of fee-for-service (FFS).1

The Frontline Work Force
Many conversations focused on the implementation of these models typically emphasize the role of physicians. However, the success of these models relies heavily on the support and manpower of a multidisciplinary team; particularly "frontline health care workers." Frontline workers may include medical assistants (MAs), medical office assistants, pharmacy aides, and health care support workers. Oftentimes, they provide routine, critical care that does not require post-baccalaureate training.2

For example, MAs can play an important role in a medical home model. Upon discharge from the hospital, frontline workers can provide direct outreach to patients that are at high risk for readmission, and discuss any lingering symptoms, worsening of conditions, or medication issues. If necessary, MAs can assign a high-risk patient to a social worker, care coordinator or nurse.3

In a team care environment, frontline health care workers are essential for taking over routine tasks and allowing physicians to employ their specialized skills on their most complex patient cases, which allows all team members to work at “the top of their license”.4 Frontline workers can also bridge the gap between patients and a multitude of providers and specialists; help deliver care that is culturally and linguistically appropriate; and provide critical patient education and outreach outside of regular office visits. 

A Workforce in Need of Reform
While team-based care is widely accepted as an industry norm, its current infrastructure is not well-supported. While the frontline workforce represents nearly half of all health care professionals, they are markedly underpaid, underappreciated, and lack formal training to transition into higher-skilled and/or higher paid positions.

A recent study by the Brookings Metropolitan Policy ProgramPart of the Solution: Pre-Baccalaureate Healthcare Workers in a Time of Health System Change” demonstrates this glaring disparity between current frontline workforce investment and its value to health reform efforts. The study analyzes the characteristics of the top ten ‘pre-baccalaureate health care workers’ (staff that holds less than an associate’s degree) within the US’s one-hundred largest metropolitan areas (see Table 1).

Table 1: Top ten pre-baccalaureate health care workers in the US’s top one-hundred metropolitan areas

Personal care aides represent a striking example of the underinvestment in frontline workers. The study shows that personal care aides have the lowest levels of educational attainment compared to their peers (32% have no more than a high school diploma), and have the lowest median earnings ($20,000 annually). Meanwhile, The Center for Health Workforce Studies’ (CHWS) estimates that this profession is among the top three national occupations with the highest projected job growth between 2010 and 2020. They are also in highest demand: between 2010 and 2020 there will be an estimated 600,000 personal aide vacancies.5 According to this study, MAs are also among the least educated and lowest paid frontline professions. Ninety percent lack a bachelor’s degree and a significant share (29%) are classified as ‘working poor.’

Policy Solutions

A number of policy solutions can be applied to enhance the frontline worker infrastructure. Our recommendations include:

Invest in front line health care workforce training and education. Case studies from a recent Engelberg Center toolkit, outlines how providers are training their frontline workforce to master fundamental skills including care management, patient engagement, teamwork, and technological savviness.

For example, a New Jersey ACO carried out clinical transformation by investing in new frontline staff, and by redefining the role of medical assistants to include health coaching. The return on investment for employers is potentially large. After injecting a substantial initial investment into this project, this ACO saw a 12.3% decrease in net health care costs within the first year of the program’s implementation; as well as significantly improved efficiency, quality of care and patient experience. As the educational curricula for frontline professions are largely variable, more attention should also be spent on the quality of educational content to train these occupations, as well as on developing an understanding of how delivery systems are augmenting traditional educational curricula.

2. Active inclusion of frontline health care workers in payment reform. Although the services of frontline health care workers are beginning to play a role in new payment models, typically frontline staff does not benefit directly from any bonus payments or shared savings incentives. However, their increasingly valuable role in the care team may warrant allowing frontline health care staff to be included in the receipt of shared savings and/or bonus payments based on the achievement of specifically tailored performance and outcomes targets.

The increasing demand for frontline health care workers, driven in part by the ACA’s payment and delivery reforms, will likely spell out a brighter future for these occupations, whose services had routinely been undervalued and underpaid. Future policy efforts should be focused on extending educational grants that have been aimed at primary care and nursing to frontline workers, as well as considering dedicating portions of shared savings to enhancing the earning potential for frontline workers. Some efforts, such as the U.S. Department of Labor’s recent rule to grant wage and overtime protections to home health and personal care aides, are early suggestions of a shift toward greater respect and empowerment for these occupations. It is yet to be seen what effects the continuation of such efforts will have on their high projected attrition trends.


1 United States Senate Committee on Finance. Testimony of Kavita K. Patel.

2 Hunter J. Recognizing America’s Frontline Healthcare Worker Champions. National Fund for Workforce Solutions Blog. November 2013.

3 Patel K., Nadel J., West M. Redesigning the Care Team: The Critical Role of Frontline Workers and Models for Success. The Engelberg Center for Health Care Reform, March 2014.

4 Patel K., Nadel J., West M. Redesigning the Care Team: The Critical Role of Frontline Workers and Models for Success. The Engelberg Center for Health Care Reform. March, 2014.

Authors

Image Source: © Jim Bourg / Reuters
       




workforce

How will COVID-19 reshape America’s logistics workforce?

What effect will the COVID-19 pandemic have on the 9.2 million Americans working in logistics? Adie Tomer joins David Dollar to discuss the geographic distribution of logistics workers, their role in supply chains, the lack of protection for essential workers, and the necessity to create a more equitable social contract for America’s labor force. http://directory.libsyn.com/episode/index/id/13855505…

       




workforce

New US solar workforce development program will help facilitate the training of more skilled workers

The Solar Training Network will work to build a diverse, qualified solar workforce to meet the needs of the solar revolution.




workforce

Coronavirus outbreak: Nearly half of global workforce faces threat of losing livelihoods

Almost 1.6 billion workers in the informal economy, nearly half of the global workforce, face an immediate danger of losing their livelihoods due to the continued sharp decline in working hours because of the COVID-19 outbreak, the International Labour Organisation (ILO) has said. Over 430 million enterprises in hard-hit sectors such as retail and manufacturing risk "serious disruption", the UN agency added. The findings appear in the ILO Monitor third edition released on Wednesday.

Globally, there are some 3.3 billion workers. Two billion have jobs in the informal economy, the most vulnerable workers in the labour market. ILO said 1.6 billion in the informal economy "have suffered massive damage to their capacity to earn a living" as a result of the economic meltdown triggered by the COVID-19 pandemic.

Due to lockdowns or because they work in hard-hit sectors, these workers globally have seen a 60 per cent drop in income during the first month of the crisis. This translates into a over 80 per cent decline in Africa and the Americas, 70 per cent in Europe and Central Asia, and 21.6 per cent in Asia and the Pacific, the ILO said.

The ILO called for "urgent, targeted and flexible measures" to support both workers and business, particularly smaller enterprises and those in the informal economy.

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workforce

OECD: Postsecondary education key to maintaining global standing of U.S. workforce

The United States should improve postsecondary career and technical training provisions to help students transition smoothly into education programs and the labor market, according to a new OECD report published today.




workforce

Supporting ageing workforce key to tackling future US economic challenges

Providing American seniors with better work incentives and opportunities will be crucial for the United States to meet the challenges of its rapidly ageing population. By 2028, more than one in five Americans will be aged 65 and over, up from fewer than one in six today, according to a new OECD report.




workforce

The impact of tax and benefit systems on the workforce participation

This paper examines the impact of tax and benefit systems on the incentives for second earners to enter formal employment. The paper highlights how various tax design features create greater participation disincentives for second earners than for primary earners or single individuals.




workforce

Launch event of the report “Working for health and growth: investing in the health workforce”: closing remarks by Angel Gurría

The High-Level Commission on Health Employment and Economic Growth, chaired by H.E. François Hollande and H.E. Jacob Zuma, today delivered its final report and recommendations to United Nations Secretary General Ban Ki-moon on the sidelines of the UN General Assembly in New York.




workforce

Japan will need reforms to ease economic blow of a shrinking workforce

Japan must make revitalising growth its number one priority with reforms to boost productivity and encourage more women and older people into jobs to compensate for its rapidly shrinking labour force, according to the OECD.




workforce

Japan should reform retirement policies to meet challenge of ageing workforce

Japan must improve job quality and further reform the mandatory retirement age to address upfront the challenges of its rapidly ageing and shrinking labour force, according to a new OECD report.




workforce

Japan will need reforms to ease economic blow of a shrinking workforce

Japan must make revitalising growth its number one priority with reforms to boost productivity and encourage more women and older people into jobs to compensate for its rapidly shrinking labour force, according to the OECD.




workforce

The other 5G: leading a five-generation workforce

Executive education courses are teaching how to manage multigenerational teams 




workforce

United Airlines prepares to cut workforce to reduce cash burn

Incoming CEO tells investors and carrier’s 96,000 staff that he will not duck hard decisions




workforce

Citing revenue declines, Airbnb cuts 1,900 jobs, or around 25% of its global workforce

This afternoon Airbnb, a well-known private company that connects travelers with places to stay, announced that it was laying off around a quarter of its workforce. The company cited revenue declines and a need to curtail costs in a memo that TechCrunch viewed. In the note, written by Airbnb CEO and co-founder Brian Chesky, the […]




workforce

Google’s mobility report reveals that nearly half of Maharashtra’s workforce went to work despite Coronavirus lockdown

According to the Ministry of Health and Family Welfare, Maharashtra accounts for the highest number of Coronavirus infections in India.Despite that, almost half of the residents in the state continue to go to their offices, according to Covid-19 mobility report by Google. The report reveals that 47% employees in Maharashtra went to work between March 15 and April 26.The State Police helped companies to shift the equipment from office premises to employees’ residence.Overall, there was a 40% decline in people visiting their places of work. Maharashtra accounts for the highest number of Coronavirus infections in India. According to the Ministry of Health and Family Welfare, the total infections in the state stood at 12,974, including 548 deaths, as on May 4, 2020. Despite that, almost half of




workforce

Asda hits back after Jeremy Corbyn accuses it of 'exploiting' its workforce

The Labour leader accused Asda - along with Amazon, Sports Direct, Uber and the outsourcing giant ISS - of having 'ripped off and dehumanised' their staff.




workforce

TCS India: 75 Per Cent Of Company’s 4.5 Lakh Workforce To Permanently Work From Home Post-COVID-19

Appears, work from home (WFH), is going to be the ‘new normal' determining and shaping business-cum-work culture worldwide in the post-COVID scenario, and India's largest IT service giant - Tata Consultancy Services (TCS) is proving a standing testimony to this. {image-tcs-1588245185.jpg




workforce

Managing the ageing workforce in the East and the West / edited by Matt Flynn (University of Hull, UK), Yuxin Li (Shanghai International Studies University, China), Anthony Chiva (Newcastle University, UK)




workforce

Companies shift focus on reskilling workforce for post-Covid world

With job losses and redundancies looming large, firms have taken to the idea of reskilling their workforce with gusto




workforce

Effective and Creative Leadership in Diverse Workforces [electronic resource]: Improving Organizational Performance and Culture in the Workplace




workforce

HRM and Remote Health Workforce Sustainability [electronic resource]: The Influence of Localised Management Practices

Onnis, Leigh-ann




workforce

Workforce Inter-Personnel Diversity [electronic resource]: The Power to Influence Human Productivity and Career Development

Hughes, Claretha




workforce

The engaged caregiver [electronic resource] : how to build a performance-driven workforce to reduce burnout and transform care / edited by Joseph Cabral, James Merlino, MD, and Martin Wright




workforce

The executive guide to high-impact talent management [electronic resource] : powerful tools for leveraging a changing workforce / David DeLong and Steve Trautman

DeLong, David




workforce

The power of people [electronic resource] : learn how successful organizations use workforce analytics to improve business performance / Nigel Guenole, Jonathan Ferrar, Sheri Feinzig

Guenole, Nigel, author




workforce

Workforce Development in Emerging Economies: Comparative Perspectives on Institutions, Praxis, and Policies.

Online Resource




workforce

Innovation and creativity : inquiry into innovation and creativity : workforce for the new economy / House of Representatives Standing Committee on Employment, Education and Training

Australia. Parliament. House of Representatives. Standing Committee on Employment, Education and Training, author, issuing body




workforce

Transportation workforce planning and development strategies / Robert Puentes, Alice Grossman, Brianne Eby, Alex Bond

Barker Library - TE7.N2755 no.543




workforce

Workforce optimization workbook for transportation construction projects / Timothy Taylor, Roy Sturgill, Steve Waddle, Ying Li, Kentucky Transportation Center; Paul Goodrum, Keith Molenaar, Sara Al-Haddad, University of Colorado Boulder

Online Resource




workforce

The Role of the Workforce System in Addressing the Opioid Crisis: A Review of the Literature

This literature review was conducted as part of an evaluation of the National Health Emergency demonstration grants awarded by the U.S. Department of Labor to states that using their workforce systems to address problems presented by the opioid crisis.




workforce

The Role of the Workforce System in Addressing the Opioid Crisis: A Resource Guide

This guide supports state recipients of the U.S. Department of Labor National Health Emergency demonstration grants that leverage their workforce systems to address problems presented by the opioid crisis.




workforce

Odisha drafts more than 2 lakh people into COVID-19 workforce

8,023 doctors, 8,296 staff nurses, 4,105 paramedics and lab technicians have been identified as dedicated COVID-19 service providers




workforce

The talent equation [electronic resource] : big data lessons for navigating the skills gap and building a competitive workforce / Matt Ferguson, Lorin Hitt, Prasanna Tambe, with Ryan Hunt and Jennifer Sullivan Grasz

Ferguson, Matt




workforce

Most employers keen to retain existing workforce amid COVID-19 crisis, says survey

According to staffing company Genius Consultants '9th Hiring, Attrition and Compensation Trend 2020-21', around 81 per cent of the respondents have shown interest to carry on with existing manpower and retaining them.




workforce

World coronavirus dispatch: 20% of US workforce has sought jobless benefits

From WHO planning mission to find virus source in China, to Europe's richest man losing $30 billion, and the impact of coronavirus on indigenous people - read these and more in today's world dispatch




workforce

Population workforce, and employment in Florida




workforce

Competencies and skills in the globalized workforce




workforce

Transfer track versus workforce development




workforce

Archive Webinar - Engage the Generations - How to evaluate, improve, and maintain employee engagement across your multi-generational workforce

This webcast was recorded on March 25, 2008

Employee engagement is a real challenge in today's multi-generational organization, including yours. As an HR professional you must take employee engagement to the next level. A multi-generational engagement program that fits your organizational needs is critical. Achieve higher productivity, motivation, and retention by understanding, developing and maintaining employee engagement in the new workforce. Purchase this archived webinar and gain the essential tools and practical strategies required to understand your organization's generational mix, develop a multi-generational engagement program, and implement your program effectively.

Agenda 

  • Understand and define the different generations in your organization
  • Engage each of the four generations
  • Identify the influencers of engagement of your organization's generational mix
  • Evaluate existing HR practices for engagement across the generations in your organization
  • Jump-start engagement across different generations by tailoring your HR strategies to your company's generational mix
  • Present the case for a multi-generational employee engagement program

 

Format
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

  • PowerPoint presentation with slides
  • Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions

The Speaker
Barbara Adams, CHRP, BA, is a senior business executive with over 20 years' experience within the human resources field. As Managing Director of HR architects, she provides business consulting mainly in the creative implementation of human resources strategies, objectives, and processes; the facilitation of strategic planning, workshops, and management retreats; and the design of people-oriented workplace practices. She also provides ongoing human resources consulting on a contract basis.

Previously the Vice-President of Human Resources for one of the 50 best employers in Canada, Barbara is a Certified Human Resources Professional, a Certified Chief Executive, a Certified Compensation Professional and holds a BA in Business Administration (Entrepreneurial Leadership). She is past Chair of the Fraser Valley Advisory Council for the BC Human Resources Management Association, instructor of Human Resources Management for Langara College in the Business Administration Certificate Program, and instructor of Operating the Small Business in the Small Business Management Certificate Program.

If you would like more details about this product, or would like to order a copy online, please click here.




workforce

Archived Webinar - Workforce Planning


Webinar information current as of December 2, 2010

Bonus Material: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar.

In a period of uncertainty and high turnover, workforce planning is an important element of an organization's overall strategic plan. Being proactive in anticipating workforce needs helps to maximize organizational efficiencies and avoid unnecessary costs that commonly result from unanticipated change. Today's HR professionals must have a clear understanding of how to develop an effective workforce plan that will cultivate organization-wide efficiencies. Learn how to better prepare for HR related contingencies that could prevent an organization from reaching its strategic goals.

Key Learning Objectives:

  • Understand the relevance of linking the workforce plan to the organizational strategic plan
  • Recognize the value of executive buy in to the success of the workforce plans
  • Appreciate the need for preplanning
  • Understand the importance of organization wide involvement in the development and maintenance of the workforce plan
  • Understand how the workforce plan impacts the various functions of HR
  • Appreciate and communicate the significance of ongoing measurement and revision

Speaker

Kathline Holmes, CHRP

Kathline Holmes, President of Gailforce Resources is an engaging and dynamic speaker who has a passion for people and a talent for aligning people and processes to business goals. A Certified Human Resources Professional with HRM training from Cornell University, she serves on the BC Human Resources Management Association Advisory Council for the Southern Interior Region and contributes articles as an HR expert and mentor for HEART Business Journal for Women.

With almost two decades of experience in management, career counselling and workshop development and facilitation, Kathline combines her vast experience, knowledge and skills to offer services that assist businesses to create a workforce with the characteristics and qualities required to drive their desired outcomes. She takes pride in providing up to date information to meet the human resources needs faced by business today.

Format

The following is re

If you would like more details about this product, or would like to order a copy online, please click here.