From videos of drunk and disorderly airline passengers to stories of hospital visitors angrily refusing to wear masks, customer-facing work seems to have gotten a lot more difficult – even dangerous -- over the past few years. It's important that organizations understand the experience of frontline workers now, and help to better protect their employees, says Christine Porath, professor of management at Georgetown University. She's studied incivility for 20 years, and has spoken to workers in many industries in the last few years about what it's like working with customers today - with stress, anger, and incivility seemingly on the rise. And she has advice for managers and leaders. Porath is the author of the HBR Big Idea article "Frontline Work When Everyone Is Angry."

As we kick off the fourth quarter of 2024, it’s more critical than ever for real estate professionals not to take their foot off the gas and coast through the remaining weeks of the year. With so much noise in today’s post-settlement world, those prepared and running alongside the change will be the ones ahead…

The post Pushing to the Finish Line: Strategies for a Productive Fourth Quarter appeared first on RISMedia.

In 2016, Krylon is introducing new spray paint products that are fabulous for both indoor home decor projects and outdoor projects around your home.

Seventy-four per cent of online products in the UK feature green claims, averaging 2.9 claims per product, according to BRC and Provenance research. Nature-related claims were most prevalent, while carbon-related claims were few. To support compliance, BRC and Provenance are launching Retailer Green Claims Forum, promoting transparency in green marketing.

US stocks have been on a roll since Donald Trump's victory. A bullish investment chief shared three concerns that investors should keep their eyes on.

A Spirit Airlines flight diverted after being shot on approach to Haiti. JetBlue and American flights were also found to have been struck by bullets.

TomTom migrated to Storyblok within 3 months and decreased content development costs by 30%, according to the company

Business owners are always keen to find ways to expand their business and improve productivity. Here are online business courses to make this possible.

If you are creating content as part of your LinkedIn profile, here are some LinkedIn headline examples to grab the attention of your readers.

Traveling is so much fun but it brings some hefty challenges too.  As a frequent flyer I’ve compiled a short list of tips to help stay on track while away from home.  Some of these are lessons I live by.  Others I’ve learned the hard way and hope to spare you the same pit falls. […]

Mannitol is a commonly used osmotherapy agent in raised intracranial pressure (ICP) but the side effects are significant.

The New Mexico Workers’ Compensation Administration extended the deadline to apply for a soon-to-be vacant judicial seat until Aug. 5. The WCA in May announced that it would accept applications through…

The Delaware Department of Labor adopted rules allowing it to post the Workers’ Compensation Oversight Panel’s health care practice guidelines on its website. In May, the department proposed repealing regulations that…

The Nebraska Court of Appeals upheld an award of benefits to an assembly line worker for her neck and finger injuries. Case: Mendoza v. Honeywell American Meter Co., No. 23-807, 05/28/2024,…

The Missouri Court of Appeals overturned a denial of Second Injury Fund benefits to a long-time aircraft mechanic with a multitude of injuries. James Eckardt spent over 40 years working as…

The Georgia Court of Appeals upheld the dismissal of a widow’s challenge to the denial of her claim for death benefits as time-barred. Case: Coffman v. Barnsley Consulting Group, No. A24A0740,…

A federal appellate court rejected an employer’s challenge to the deadlines for submitting evidence to contest its liability for black lung benefits. Case: Hobet Mining Co. v. Workman, No. 23-1126, 08/02/2024,…

A Texas appellate court rejected a worker’s constitutional challenge to the 90-day deadline for contesting a previously assessed maximum medical improvement date. Case: Engel v. Texas Department of Insurance, No, 03-23-00077-CV, 07/17/2024,…

The Washington Court of Appeals held that a law prohibiting injured workers from posting to social media recordings of their independent medical examinations is an unconstitutional prior restraint on free…

The U.S. Department of Labor reported an 11% reduction in workplace fatality investigations in the most recent fiscal year. The 826 worker deaths investigated during the fiscal year that ended June…

The Pennsylvania Compensation Rating Bureau announced that eligible carriers can request refunds of 2009 work comp security fund assessments through Feb. 24. Gov. Josh Shapiro in July signed HB 2310, a…

Join Sue Honor, Sue is the former manager of the California DWC Medical Unit. Students who complete all of the coursework will meet the California Department of Insurance requirements laid…

The Kentucky Court of Appeals upheld an award of benefits to an injured assembly line worker, plus medical benefits and a three-multiplier. Case: General Motors LLC v. Smith, No. 2024-CA-0367-WC, 07/12/2024,…

The Arizona Court of Appeals ruled that a worker’s request for hearing was properly dismissed, given her failure to adhere to deadlines and failure to participate in discovery and a…

DALLAS, September 9, 2022 — Following is a statement from the American Heart Association, the world’s leading voluntary organization focused on heart and brain health: “One year after a court-ordered deadline to determine whether flavored e-cigarette ...

Research Highlights: Heart disease, Type 2 diabetes, high blood pressure and obesity were more common and linked to reduced access to healthy food among people who lived in neighborhoods previously subjected to structural racism-based policies that ...

Do you need a little inspiration to help you get started on a long-awaited online store design project. One of the best places to find it is a WordPress theme.  The problem is, there are so many themes to choose from. You’re going to have to sift through a number of them to find a […]

The post Top 11 WooCommerce Themes to Elevate Your Online Store in 2023 appeared first on WebAppers.

With over 5 billion internet users worldwide, businesses are now tapping into E-commerce to expand market reach, which was inaccessible through traditional brick-and-mortar stores. However, success doesn’t end with merely establishing an E-commerce website.  Tools are needed to do well in this competitive market. One tool is the Content Management System (CMS), which provides the...

The post Mastering WordPress for E-commerce: Proven Strategies to Boost Your Online Store appeared first on noupe.

Focus outlines highlight the active interactive element on a web page. They’re crucial for accessibility, especially for keyboard users and those with motor impairments. If you ever tried navigating a website without a mouse, you can imagine how frustrating it is when you can’t see where you are. If not, imagine not seeing your cursor

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The American College of Surgeons (ACS) has announced the release of its revised Best Practices Guidelines in the Management of Traumatic Brain Injury, offering healthcare providers comprehensive strategies to improve the care and outcomes of patients with traumatic brain injury (TBI).

More than imaging, diagnosis of TBI is still based on the initial symptoms at the time of the injury.

In today’s world of online gambling which is constantly changing, cross-platform development is essential for success. Players want to be able to play their favourite casino games on mobile phones as well as tablets or desktop computers but this presents [...]

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The post Cross-Platform Development: Coding for Online Gaming on Multiple Devices first appeared on CSS Reset.

The world of online casinos is now more competitive than ever before. This forces online casinos to push the limits of technology and come up with unique designs focused on improving the user experience.

Since most of such platforms offer similar [...]

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The post How CSS Enhances User Experience in Online Gaming first appeared on CSS Reset.

Create a quick and trendy office vector scene with simple line icons. We’ll go through each piece, step by step in no time flat! Tutorial Details: Illustrate an Office Vector in 15 Minutes! Program: Adobe Illustrator CS6 – CC Difficulty: Intermediate Topics Covered: Design Theory, Shape Building, Compositional Skills Estimated Completion Time: 15 Minutes Final Image: […]

The post Build a Trendy Line Icon Office Vector Scene in 15 Minutes! appeared first on Vectips.

Many aspiring artists turn to the online community to present their work to the general public. Not only will this enable them to reach an extremely diverse ...

In mid-June, I went paddleboarding on Horsetooth Reservoir, starting from Soldier Cove in Lory State Park. I believe it is the shortest walk from the park to the water and puts you in the middle of somewhat protected and quiet […]

Tidak di pungkiri saat ini permainan slot sudah berkembang pesat, dimana para penggemarnya dapat mainkan slot tersebut secara online. Tidak perlu lagi pergi ke casino untuk mainkan slot ini, cukup menggunakan smartphone atau laptop yang terhubung ke internet sudah dapat bermain sepuasnya. Kelebihan dari permainan slot online ini lebih variatif dengan tema-tema permainan yang berbeda-beda. […]

Slot menjadi permainan yang banyak di pilih oleh pemain, bukan tanpa alasan game tersebut populer di kalangan pemain. Pasalnya, slot memiliki cara main yang sederhan dan mudah dipahami. Bagi pemain pemula akan sangat mudah mainkan game satu ini. Cara bermain slot sangat mengandalkan keberuntungan, para pemainnya membutuhkan sebuah strategi terbaik untuk menangkan game satu ini. […]

Awalnya permainan slot ini hanya dapat dimainkan di gedung casino saja. Media yang digunakan dalam permainan ini adalah mesin slot. Nantinya, pemain harus datang terlebih dahulu ke casino untuk mainkan mesin slot. Pemain juga harus antri untuk mainkan mesin slot ini, karena dulu hanya ada beberapa mesin slot saja sedangkan penggemar dari slot nya itu […]

Judi online menjadi suatu keharusan untuk dilakukan pemain di jaman sekarang. Dengannya pemain bisa bermain dengan cepat, mudah, dan praktis. Tanpa harus keluar uang banyak untuk bisa ambil bagian di dalamnya. Pemain bahkan bisa bermain dengan gratis tanpa perlu biaya admin. Uang yang diperlukan hanyalah untuk taruhan saja di dalamnya. Bagi Anda yang tertarik dengan […]

Saat ini beragam tipe mesin slot online mudah anda akses di banyak bandar dan situs taruhan berkualitas. Anda harus tahu bahwa proses memilih mesin ini memiliki pengaruh besar pada peluang dan hasil taruhan. Memilih tipe mesin yang punya peluang menang besar adalah salah satu bentuk kemampuan yang harus anda miliki jika ingin sekses dalam bermain. […]

Mudah adalah satu kata yang tepat untuk menggambarkan permainan judi poker online pada situs resmi. Setiap situs judi menyediakan layanan bermain berbeda beda, tergantung kualitas yang ada di dalamnya. Situs dengan lisensi resmi tentu tidak perlu anda ragukan lagi terkait dengan kualitas layanannya. Namun perlu anda amati apakah jenis layanan itu sesuai dengan apa yang […]

Please submit any work depicting the color green or shades of green as a prominent color. The Best of Show winning artwork will be displayed [...]

The post “GREEN ART” Online Art Contest appeared first on Photocompete.

There are many myths revolving around Gen Z and how they use tech. Time to take a look at actual behavior patterns that go beyond heavy use of social media. Part of [Smart Interface Design Patterns](https://smart-interface-design-patterns.com) by yours truly.

By PRNewswire-USNewswire This year, NASA will celebrate Earth Day, April 22, with a variety of live and online activities Thursday and Friday, April 20-21, to engage the public in the agency’s mission to better understand and protect our home planet. … Continue reading →

Thanks to the AI-powered Adobe Creative Cloud Libraries, creatives can now simplify workflows and design processes in seconds!