scr

Podcast 640, Your Transcript is Here!




scr

‘I got extra pay, a box of chocolates, [and] an apology': Karen gets fired after screaming for 40 minutes at a customer service rep because they refuse to break company policy

Is it really so difficult to be kind to the customer service person trying to troubleshoot your problem over the phone? I get it, everything's falling to pieces on your end, but it doesn't make any logical sense to be unsavory to the one person who can actually help you.  

This Karen in our next story proved that being aggressive over the phone doesn't get you everything you want, and sometimes it can get you fired…. Or maybe even investigated by the Feds. 

Imagine, this customer service employee was about 15 seconds from clocking out for the day–it was Friday at 4:59:45 PM and they were grabbing their coats on their way out and the blasted phone rang. Seeing that the number was from an internal caller, as in, someone within their company, the employee thought this would be a simple thing to solve and that they could make quick work of their coworker's problem. Except, the woman on the other end of the line wasn't looking for solutions, she was looking for a customer service rep to break the rules for her. 

Keep scrolling to see how a 40-minute IT support call turned into an apology letter, a box of chocolates, and an immediate, dishonorable resignation. 




scr

Screaming Barfies

A term used mostly by [ice climbers] to describe the feeling of having your hands go numb only to come back to feeling with [extreme pain]. The terminology coming from when your hands are coming back to feeling you want to scream and [barf] at the same time.




scr

US 'click to cancel' rule to ban subscription traps

New rule requires businesses to make subscribing and cancelling subscriptions equally simple.




scr

Gurugram Increases Screening at Border to Stop Dengue-Malaria Cases

The district health department of Gurugram is on alert to screen for dengue and malaria cases at the border, after increase in the number of cases. The




scr

Tamil Nadu Plans 1,000 Medical Camps for Dengue Screening Starting October 1

Starting from October 1, the health department of Tamil Nadu will conduct 1,000 medical camps dedicated to screening for medlinkdengue/medlink, said Health Minister Ma Subramanian.




scr

Prescription Surge: GLP-1RAs for Obesity Without Type 2 Diabetes on the Rise

A nationwide study revealed a significant rise in new prescriptions for Glucagon-Like Peptide-1 Receptor Agonists (GLP-1RAs) over the past decade, with a notable increase since 2020.




scr

Effect of PSA Screening on Prostate Cancer Mortality Rate at 15-Years

Highlights: The study compared prostate cancer mortality rate between subjects invited for a single invitation scre




scr

Keeping Up With Children's Dental Health and Bedwetting Screening Camp

Highlights: A dental and bed-wetting screening and awareness camp was conducted in Jaigopal Garodia Vivekananda Vid




scr

Beyond Asanas: Dr. Basuray's Prescription for Holistic Diabetes Care

Highlights: Dr. Basuray challenges the asana misconception, revealing yoga as a comprehensive lifestyle for diabete




scr

Hepatitis B Prevention: Kolkata Municipal Corporation Screens Pregnant Women

Highlights: Kolkata Municipal Corporation screens pregnant women for hepatitis B to prevent transmission to th




scr

Supreme Court Takes Action on Generic Medicine Prescription

Notice issued by medlinkSupreme Court/medlink regarding public interest litigation (PIL) pressing for consequences against doctors neglecting medlinkgeneric prescriptions/medlink.




scr

How Early Screen Time Use Can Lead to Increased Anger in Young Children

Highlights: Tablet device use at age 3.5 is linked to increased anger by age 4.5 Early tablet device use disrup




scr

Iron Deficiency in Pregnancy: Need for Improved Screening Practice

During medlinkpregnancy/medlink, a woman's iron requirements increase nearly tenfold to adequately support fetal development and body's elevated iron needs.




scr

Screen Time Overload: Are We Losing Hours to Technology?

There's a growing sense that people or their children are wasting hours on screens, from gaming to endless medlinksocial media/medlink scrolling (!--ref1--).




scr

Excessive Screen Use Affects Children's Language Skills

medlinkChildren/medlink whose families frequently use screens, particularly for video games, have weaker vocabulary skills as per a study conducted




scr

Cervical Cancer Screening in South Pacific

A Sydney university has unveiled a new program to enhance cervical cancer screening and treatment in the South Pacific (!--ref1--). The University




scr

New Screening Tests for Colorectal Cancer

Colorectal cancer (CRC) is the third most common cancer in U.S. adults. Early detection can prevent more than half of CRC-related deaths. However, 40% of people in the U.




scr

Expert Urges Mpox Screening at Indian Airports

With medlinkMpox/medlink cases confirmed in Sweden and Pakistan, an infectious disease expert is urging immediate health screenings at major airports to prevent further spread.




scr

TB Screening for 80 Lakh Diabetics: Tamil Nadu's Makkalai Thedi Maruthuvam

In a significant public health initiative, the Tamil Nadu government plans to screen 80 lakh people diagnosed with diabetes for medlinktuberculosis/medlink (TB).




scr

How African Americans Develop Emotional Resilience Against Discrimination

African Americans experience racial discrimination at different stages of their lives and they have to learn to cope with the psychological strain (!--ref1--).




scr

Imagery Rescripting: New tool for Overcoming Hoarding disorder

A new study suggests that rehearsing alternative outcomes of discarding through imagery rescripting may be a promising treatment strategy for individuals with hoarding disorder (!--ref1--).




scr

KCAT: A Smart Tool to Screen Anxiety and Depression in Kids Before Surgery

A new computer-based tool could help doctors quickly spot anxiety or depression in children before surgery, suggests new research presented at the ANESTHESIOLOGY (Regd) 2024 annual meeting (!--ref1--).




scr

Transforming Drug Discovery: Rapid and Accurate Screening

Researchers from Cincinnati Children's Hospital and the University of Cincinnati College of Medicine have developed a novel approach to increase speed




scr

How Gene Technology Takes Newborn Screening to the Next Level

A groundbreaking study, GUARDIAN, is exploring the potential of DNA analysis for newborn screening (!--ref1--). Early findings suggest that genome sequencing




scr

Study Calls for Better Gestational Diabetes Screening

Research shows that using only the common casual blood glucose test for gestational diabetes screening misses most cases, prompting calls for better methods.




scr

Why Is STI and HIV Screening Decreased While Positive Test Results Increase?

At the onset of the pandemic, sexually transmitted infection (STI) and medlinkHIV/medlink testing reduced, while there was a rise in positive sexually




scr

Trends in Oral and Injectable HIV Pre-exposure Prophylaxis Prescription

Pre-exposure prophylaxis (PrEP) with antiretroviral medications is effective in preventing HIV infections. PrEP use has increased between 2013 and 2023.




scr

Scratching the Surface: New Insights into Itch

Have you ever had an itch on your nose or, even worse, in an unreachable spot on your back that drives you crazy? Now, picture an itch that never fades, no matter how much you scratch.




scr

Building Artificial Kidneys from Scratch to Fight Disease

The kidney is a masterpiece. The development of the kidney is truly a beautiful process, says Alex Hughes, Assistant Professor of Bioengineering at Penn




scr

Researchers Develop Rapid Screening System to Target Harmful Amyloid Proteins

An international research team led by the University of Toronto has created an effective system using the iC. elegans/i nematode to identify compounds that can halt the growth of amyloid proteins.




scr

Free Health Movie Screenings at Wellness Center

Free Health Movie Screenings at Wellness Center




scr

Avian Flu Alert: New York City's Wild Bird Population Under Scrutiny

Recent research in the iJournal of Virology/i reveals a minority of wild birds in New York City carry highly pathogenic H5N1 avian influenza. This




scr

Small Company Employees Less Likely to Get Screened for Cancer

Small time business employees can be less likely to get screened for cancers when compared to big companies with over 500 employees found a new study published in i Preventive Medicine/i journal.




scr

How Social Discrimination Impacts Youth Sports Participation

Social discrimination faced by students acts as a barrier to their participation in physical activity and sports. Due to this, youth participation in sports is on the decline.




scr

Prabhas launches 'The Script Craft' to supporting writers

Actor Prabhas, whose movie 'Kalki 2898 AD' registered a solid success at the box-office, is moving up to the top of Maslow's hierarchy. The actor has launched The Script Craft, a platform dedicated to promoting and encouraging writers.




scr

Crime, power, legacy : Varun Tej's 'MATKA' trailer out now; to hit screens on Nov 14

The highly anticipated trailer of 'MATKA', the period crime-action drama featuring Southern sensation Varun Tej, alongside Meenakshi Chaudhary and Nora Fatehi, has just been unveiled, stirring excitement among fans nationwide.




scr

Tepid response to Swiggy IPO continues, 35 pc subscription on Day 2

Swiggy IPO continued to see a tepid response from investors on the second day of bidding on Thursday. The Rs 11,327 crore IPO was subscribed 0.35 times or 35 per cent on the second day.




scr

Samantha Ruth Prabhu To Nimrat Kaur: Dressing sense takes centre-stage even at screening of film Citadel Honey Bunny

Actresses put out their best fashion foot forward at the screening of the much anticipated OTT series Citadel: Honey Bunny




scr

Ali Fazal to share screen space with Phoebe Waller-Bridge in 'Rule Breakers'

Indian actor Ali Fazal will be seen starring alongside Hollywood star Phoebe Waller-Bridge in the upcoming film "Rule Breakers". He called the actress a powerhouse of talent and that her addition has lifted the film to greater heights.




scr

X rolls out its real-time search tool, Radar, to Premium+ subscribers

As competition from newcomers like Bluesky and Threads increases, X launched a “Radar” trend analysis tool that aims to offer subscribers real-time insights into emerging trends and conversations on the platform. The tool, previously known as Insights, was initially targeted at Verified Organizations (businesses), allowing marketers to track topics and trends on the app. If […]

© 2024 TechCrunch. All rights reserved. For personal use only.




scr

Bluesky raises $15M Series A, plans to launch subscriptions

Decentralized social app Bluesky announced on Thursday that it has raised a $15 million Series A round, following its $8 million seed raise last year. This funding comes as Bluesky sees increased growth, in part from X users who are troubled by recent changes to the block feature, as well as the move to allow […]

© 2024 TechCrunch. All rights reserved. For personal use only.




scr

X makes its basic API tier more costly, launches annual subscriptions

Elon Musk-owned social network X made changes to its API pricing and limits today and also announced annual plans with a discounted rate. The company raised the prices of the basic API tier from $100 to $200 and said it would introduce higher limits and new endpoints for this subscription plan. In a post on […]

© 2024 TechCrunch. All rights reserved. For personal use only.




scr

Apple’s new widget puts Election Day updates on your Lock Screen and Home Screen

It’s Election Day in the U.S., which means you’re likely glued to the latest news about which presidential candidate is currently in the lead. To help with this, Apple has released a Live Activities widget within its Apple News app that will offer real-time election updates directly on your iPhone or iPad’s Home Screen and […]

© 2024 TechCrunch. All rights reserved. For personal use only.




scr

Substack is giving out free subscriptions to boost app installs

Publishing platform Substack is now pushing users to install its mobile app by offering gifted subscriptions. While Substack itself is available across platforms, including the web, those who want to take advantage of the free subscription offer can only do so after downloading the mobile app to their device. The free subscription offer is being […]

© 2024 TechCrunch. All rights reserved. For personal use only.




scr

OpenAI’s Whisper transcription tool has hallucination issues, researchers say

Software engineers, developers, and academic researchers have serious concerns about transcriptions from OpenAI’s Whisper, according to a report in the Associated Press. While there’s been no shortage of discussion around generative AI’s tendency to hallucinate — basically, to make stuff up — it’s a bit surprising that this is an issue in transcription, where you’d […]

© 2024 TechCrunch. All rights reserved. For personal use only.





scr

LG Just Demoed a New Screen That Stretches Like Taffy From 12 to 18 Inches: Video

LG's full-color screen is a first for the industry, but competitors like Samsung are not too far behind.




scr

Truecaller Gets Automatic Spam Call Blocking Feature on iPhone: Exclusive to Premium Subscribers

Truecaller has recently announced an update for iPhone users that brings an Auto-block spam feature, a significant addition that has been available to Android users for some time. This feature, exclusive to Truecaller Premium subscribers, automatically declines calls identified as spam,




scr

Facing WhatsApp’s Green Screen Issue? Here Are Some Quick Fixes

If you're a WhatsApp beta tester, you may have encountered a frustrating issue recently: the "green screen bug." This bug is creating a serious headache for some Android users, transforming their screens into an unusable bright green. The Green