The Reserve Bank of India on Sept. 28, 2011, issued a statement recognizing a letter issued by Unique Identification Authority of India containing details of name, address and Aadhaar number, as an officially valid document as contained in Rule 2[1][d] of the PML Rules, 2005.

Dating apps may get all the press, but NerdWallet has been refining the art of financial matchmaking for more than a decade. The company provides its members with sound financial advice generated by machine learning algorithms. But as computing has advanced, so has NerdWallet’s ambition. Now the company is using AI to better match casual Read article >

The post Banking on AI: NerdWallet’s Recommendation Engine Matches Customers with Relevant Financial Products appeared first on The Official NVIDIA Blog.

On 1 May, the FCA issued two sets of draft guidance which will be important reading for all firms involved in insurance arrangements and particularly insurers, intermediaries and premium finance lenders. As it considers that the delay involved in co...

European Commission aims to level the playing field between suppliers and large customers by introducing recommendations on unfair trade practices The European Commission recently adopted a Communication encouraging EU Member States to look at ways ...

On Thursday 2 April 2020, the FCA issued draft guidance and Handbook changes to address the impact of Covid-19 on consumer credit customers who have credit cards, store cards and catalogue credit, personal loans and overdrafts. There is a short win...

On Thursday 9 April, the FCA confirmed measures to support consumer credit customers facing financial difficulty as a result of COVID 19 on personal loans, credit cards and overdrafts. Measures introduced by the new rules became applicable on Tuesda...

Prague Daily Monitor

In Brno yesterday, a thirty-six year old man tried to enter a local supermarket without proper face protection. The fifty-nine year old security officer on duty was not willing to yield the rule and demanded the man not enter. A scuffle broke out and it ended with the customer being driven off in an ambulance.

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Bars will reopen across Hong Kong on Friday after a month-long coronavirus shutdown, as Lan Kwai Fong venues prepare to slash prices and the nightlife hub’s founder predicts takings as low as half normal levels.More than 100 frontline workers have been tested for the virus as part of the Central party zone’s relaunch, which comes as the government eases social-distancing restrictions in response to the improving Covid-19 situation in the city.Pubs and bars will only be allowed to operate half…

MUMBAI: Until recently, real estate portals were used by home buyers to research on floor plans and price of apartments but builders are taking this process to the next level: you can now buy a home online. With growing internet penetration, builders have realised the potential of the online space in selling homes and some have even tasted success. Mumbai-based Lodha group has generated over 100 bookings through its online portal for its new township project Palava in Navi Mumbai. “We see the online space offering the potential for us to connect with consumers in new ways across the engagement cycle, from first contact to providing basic information all the […]

Cerebras aims to speed deep learning at supercomputing centers

Catering companies are having to get creative to stay in business during COVID-19.

Netflix has seen a surge in new sign-ups as audiences stayed in their homes to help fight coronavirus and binged on series such as Tiger King.

Ryanair has told passengers it will not pay refunds for cancelled flights until the coronavirus crisis "is over".

Virgin Media, one of the UK's largest internet providers, has apologised after its broadband service crashed for thousands of customers.

Virgin Media customers are still complaining about issues with their broadband despite the provider saying the issue has been fixed.

Customers were found hiding in cupboards after officers raided a pub suspected of breaching coronavirus lockdown regulations, police have said.

Tesco has been slammed after putting clothing on a half price sale in stores despite lockdown rules banning non-essential shopping.

A number of McDonald's employees in America were shot on Wednesday after telling a customer to leave due to coronavirus restrictions, police said.

Seattle-based Spaceflight Inc. has signed an agreement to secure most of the payload mass on a Firefly Aerospace rocket that's due to lift off from California's Vandenberg Air Force Base in 2021. The agreement, announced today, establishes Spaceflight as the mission's anchor customer and commits the company to managing the logistics for multiple payloads on the Firefly Alpha rocket. That should help Firefly maximize use of the rocket's 630-kilogram (1,389-pound) capacity for a launch to sun-synchronous orbit. Texas-based Firefly Aerospace is planning to launch the Alpha on its maiden flight from Vandenberg later this year. The company suffered a setback in… Read More

Exactly one week since Georgia Gov. Brian Kemp began reopening the state's economy, small businesses shared early success stories as customers welcomed their return. But at what cost? Business owners say only time will tell.

A union for call centre workers in the Philippines claims staff have been sleeping in the office in potentially unsafe conditions to help Telstra and Optus customers, despite the risk of the coronavirus.

Small businesses in Tasmania struggling to survive amid the coronavirus crisis call for clearer messaging from authorities, saying there is no point trading if customers are too nervous to leave home.

Funeral insurer Youpla, slammed by the banking royal commission in a previous brand iteration for misleading Indigenous customers, has now been denied a licence to provide financial services and prevented from signing up new customers.

Commonwealth Bank customers could end up paying tens of thousands of dollars more on their home loans because of changes to repayment levels, a financial expert warns.

The financial regulator has asked ME Bank to explain why it has taken cash from accounts linked to its customers' home loans to reduce the risk of mortgage default.

After thousands of customers reported missing money from mortgage redraw facilities, the bank apologises for not communicating with customers and promises to do better.

Customers who rely on cellular connections to access the internet say they're being hit with unfair overage fees when many are required to work and study from home. They want better price breaks and say promises to beef up high-speed access outside major cities haven’t resulted in action.

Biotechnology/Chemical/Pharmaceutical Customer Partnership   Wednesday, June 8, 2011 Meeting  Madison Auditorium   Starting Time of 10:00 AM  United States Patent and Trademark Office Alexandria, Virginia  600 Dulany Street, Alexandria, VA,  Accessing the event: Double click on the link below (or copy it into your internet browser) https://uspto.connectsolutions.com/r80345544/ Click here   for detailed login instructions in MS Word.   […]

The owner and president of a Ronkonkoma, N.Y., designing and manufacturing company pleaded guilty to conspiring to allocate a U.S. Navy contract for Navy straps. Navy straps are a type of tiedown equipment used by the U.S. Navy to secure munitions and other supplies for transport on ships and airplanes.

Arctic Glacier International Inc., headquartered in St. Paul, Minn., has agreed to plead guilty and to pay a $9 million criminal fine for allocating customers. Three of the company’s former executives pleaded guilty for their roles in the conspiracy.

The Home City Ice Company pleaded guilty in 2008 to conspiring to suppress and eliminate competition by allocating packaged-ice customers and territories in the Detroit metropolitan area and southeastern Michigan.

A federal judge in Chicago has permanently barred Matoi Rimes, individually and operating as Rimes Accounting Service, from preparing federal tax returns for anyone who is not a member of his immediate family.

A New York corporation, whose principal place of business is Newnan, Ga., and its former president have agreed to plead guilty to conspiring to allocate customers for the sale of food service equipment hardware, including walk-in refrigeration equipment.

A New York corporation, whose principal place of business is Newnan, Ga., was sentenced to pay a $3.3 million criminal fine for conspiring to allocate customers in the food service equipment hardware market, including walk-in refrigeration equipment.

An Atlanta grand jury returned an indictment today against the former president and chief executive officer of a Lakewood, N.J.-based manufacturer and distributor of food service equipment hardware, for conspiring to allocate customers for the sale of commercial and institutional food service equipment hardware.

A federal court has barred a Philadelphia tax preparation firm and its owner from preparing federal tax returns claiming first-time-homebuyer tax credits and tax deductions for certain expenses.

The owner of a southern California-based mesquite charcoal distributor pleaded guilty for his role in a customer allocation and bid-rigging conspiracy for the sale of mesquite charcoal.

Two former owners of a Los Angeles-area medical equipment wholesale supply company pleaded guilty today to conspiring with their customers to defraud Medicare.

Corey Thompson was sentenced today to serve 30 months in prison for his involvement in a sophisticated stolen identity refund fraud conspiracy.

The United States sued a Southlake, Texas woman last night, seeking to bar her from preparing federal tax returns for others

The Justice Department announced that yesterday a federal court in Ft. Worth, Texas permanently barred Karena Mondrianh, of Southlake, Texas, from preparing tax returns and from operating a tax-preparation business.

A federal court in Columbus, Ohio, has permanently barred Tobias Elsass and his companies, “Fraud Recovery Group Inc.” and “Sensible Tax Services Inc.,” from preparing federal tax returns, promoting the availability of theft loss deductions, or engaging in any other tax-related business in the future.

While patients are consumers of healthcare services, they can’t be considered customers in the traditional sense. The same is true of students. Over many years of teaching, I’ve noticed this parallel between the healthcare and education professions; both require significantly more “customer participation” to achieve desired outcomes than other industries do. That’s one reason it’s difficult to measure the quality of these institutions and the skills of their practitioners. That’s also why both industries focus so intently on engaging our communities; we simply can’t be successful unless we do.

“Can You Hear Me Now?”
As the old joke goes, there are 3 types of people in this world: those who are good at math and those who aren’t. Many students believe themselves to be permanent denizens of the 2nd camp. They find mathematical concepts confusing and the terminology inscrutable, so they tend not to ask questions. They’re afraid they’re being judged, so they’re not always truthful. Tests and exams fill them with anxiety, and sometimes even panic (no doubt waking to nightmares of trains leaving stations at varying rates of speed). These are the students who need my help the most. Our success in overcoming these challenges together will depend heavily on the student/teacher connection we can establish, yet few students are actually able to choose the teacher with whom they are asked to connect. Sound like healthcare yet?



So it’s no surprise that trends toward greater patient engagement in healthcare, and patient-centricity in clinical research, emphasize clear and compassionate communication. Doctors, like instructors, need to explain concepts in relatable terms, encourage and address questions, assuage unwarranted anxiety, and establish trust. Until that happens, a meaningful partnership isn’t even possible.

When the Cat’s Away, Will the Mice Make Good Choices?
You may remember that old college rule of thumb: 1 hour of class requires 3 hours of study. This means instructors have just 25% of their students’ time to inspire the behaviors and habits that will make a success of the other 75%. “Don’t be the Sage on the Stage,” the mantra goes, “be the Guide on the Side.” If you’ve ever taught in an academic setting, you know how challenging that can be. The role of lecturer is fairly obvious, but the role of coach is nuanced; it evolves over time and it’s different for everyone.

And if a college instructor has just 3 hours of face time a week, a physician is lucky to have 3 hours of face time a year. That’s not much time to persuade, convince, and encourage the lifestyle choices and medication adherence essential to maintaining good health. And when you consider that a good part of each office visit is spent performing examinations and assessments, it’s easy to understand the excitement surrounding mobile health technologies. Beyond delivering real-time, real-world data, smartphone apps can send patients important reminders, make complying with diet and exercise recommendations easier, and make progress toward fitness goals visible.

“And the Survey Says…?”
Most service industries are rightly concerned with customer satisfaction – how to achieve it, how to measure it, and how to improve it. So last year, an article entitled “The Problem with Satisfied Patients” caught my eye. The Atlantic article concluded that higher hospital satisfaction ratings don’t necessarily correlate with better healthcare. A five-star student course evaluation can be similarly misleading. Pleasing a student is not the same thing as teaching a student, just as making people happy doesn’t make them well. That’s not to say that hospitals and colleges shouldn’t solicit feedback; of course they need to understand the perspective of the communities they serve. But healthcare facilities and schools should give satisfaction surveys their proper weight or they risk implementing changes that consume resources but do nothing to improve a patient’s health or increase a student’s proficiency.

Outcomes-based Evaluation
So if outcomes are paramount in both medicine and academia, it follows that the quality of care and education would be best measured by evaluating those outcomes. Right?  Well, it’s a good place to start, but since patients and students share responsibility for success with their doctors and teachers, an individual outcome may be misleading. An instructor can influence, but can’t control, whether a student works on practice problems, studies for tests, asks questions, or even pays attention. A doctor can’t control whether a patient takes a prescription, follows medical advice, or reports relevant symptoms. There isn’t always a straight line between quality of service and success rate.


College instructors try to keep their students engaged by tailoring their coaching styles, offering a mix of delivery methods, seeking out fresh ideas to make the concepts relevant, and maintaining convenient office hours. Looking to improve patient engagement, healthcare systems have found that many people face situations that prevent them from keeping appointments and following medical advice. Some organizations are now providing copay assistance, arranging transportation, and employing patient care coordinators to place routine monitoring calls. None of these services are free, but they can be considerably less expensive than eating the costs associated with hospital readmissions.

The Partnership Starts Here
Teachers want their students to learn and healthcare providers want their patients to be well, but students and patients must actively participate in order to meet those goals. Handing out easy A’s and offering gourmet hospital menu items in response to survey responses won’t cut it.

Success begins with clear, compassionate communication – communication designed to explain complex concepts, to build trust, and to encourage the behaviors that lead to positive results. Understanding the challenges students and patients face enables educators and medical professionals to offer practical, meaningful solutions that can actually improve outcomes.

[In case you missed it, our last blog post was about the most common site inspection finding every year for the last decade: Protocol Deviations and How to Avoid Them.]

Merchants rejoice they finally reopen businesses and greet customers, with social distancing

Renault has set a September deadline in deciding how many customer teams the engine manufacturer will supply from 2014 onwards

Pacific Gas & Electric, a California-based utility, has been plagued with issues during their major push to get smart meters installed in every household in their area, from complaints about possible health