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De betrokkenheid van de klant in het digitale, post-coronatijdperk

De coronacrisis heeft een grote impact op de manier waarop we op dit moment met elkaar omgaan. Dat deze crisis een enorme boost gaat geven aan de digitale transformatie, is wel duidelijk. Maar wat zijn de consequenties van deze digitale versnelling voor de relatie tussen organisaties en hun klanten? Gaan we straks weer terug naar […]




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Alyssa Milano Promotes Debunked Jimmy Kimmel Video Maligning Mike Pence: 'F*ck the GOP and This Administration'

Actress and left-wing activist Alyssa Milano has promoted a deceptively edited video about Vice President Mike Pence that was created by late-night talk show host Jimmy Kimmel -- even though the video has been debunked and Kimmel has publicly apologized for it.




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Trump Campaign Slams California's Vote-by-Mail Order: 'Wide-Open Opportunity for Fraud'  

President Donald Trump's re-election campaign blasted California Gov. Gavin Newsom's (D-CA) executive order allowing registered voters in the state to vote by mail in the November election, calling it a "thinly-veiled political tactic" aimed at undermining election security. 




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Hungary: 'Yes to Protecting Women, No to Gender Ideology, Illegal Migration'

Hungary's parliament has passed a declaration against signing the Istanbul Convention on preventing and combating violence against women because it smuggles in provisions declaring gender a "social construct" and allowing "gender-based asylum claims".




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Sanders: 'It Would Be an Economic Disaster' if Trump Didn't Fund Postal Service and It 'Went Under'

On Friday’s broadcast of MSNBC’s “All In,” Sen. Bernie Sanders (I-VT) discussed what kind of economic stimulus should be passed to respond to the coronavirus and stated that it would be “an economic disaster” if President Trump didn’t fund the




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Cotton: Chinese Government Made a 'Conscious Decision' to Allow Coronavirus to Get Outside Its Borders

Friday on Fox News Channel's "Your World," Sen. Tom Cotton (R-AR) argued when determining how and whether or not China was responsible for coronavirus global pandemic, it was undeniable China allowed the virus to spread beyond its borders.




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Hawaii Reports No New COVID-19 Cases as Businesses Begin Reopening

For the first time in eight weeks, Hawaii has reported no new statewide cases of COVID-19, leaving the total case count since the beginning of the pandemic at 629.




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Duguid v. Facebook, Inc.

(United States Ninth Circuit) - Struck down as unconstitutional a 2015 amendment to the federal Telephone Consumer Protection Act that created a debt-collection exception. The issue arose in a consumer lawsuit alleging that Facebook unlawfully sent text messages using an automated telephone dialing system (to alert users, as a security precaution, when their account was accessed from an unrecognized device). Reversed the dismissal of a proposed class action.




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French Singer Ned Has Released The Video For Her Single 'Give Me More'

The Video Was Released On April 25th




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Clyde P Drops Tech House Workout 'Side GF'

Parisian Producer Clyde P Makes His Return To Static Music




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Romero v. Provide Commerce, Inc.

(United States Ninth Circuit) - Vacated an award of attorney fees but otherwise affirmed the district court's approval of a class action settlement resolving claims that an online retailer enrolled consumers in a membership rewards program without their consent and mishandled their billing information. Held that the district court should not have counted the full face value of $20 coupons provided to class members when it performed the percentage-of-recovery and lodestar calculations.




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Adhav v. Midway Rent A Car, Inc

(California Court of Appeal) - Affirmed. Plaintiff brought a class action against Defendant alleging Insurance Code violations and unfair business practices for the insurance rates Defendant charged in its car rental business. The trial court found no illegal or fraudulent business practice or any economic injury. Judgment was entered in favor of the Defendant.




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Tobias Bermudez Chavez, et al. v. Occidental Chemical Corp.

(United States Second Circuit) - Questions on appeal concern cross-jurisdictional tolling of a class action. Because the appeal presents state law questions that New York’s courts have yet to address, the court certifies the case to the New York Court of Appeals.




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FLORIDA PASTOR NORMAN LEE SCHAFFER RELEASES NEW SINGLE

“Bright Light,” The New Single From Pastor, Singer/songwriter And Entertainer Norman Lee Schaffer Is Releasing To Christian Country-formatted Radio Outlets Today.




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Fidelity and Deposit Co. v. Edward E. Gillen Co.

(United States Seventh Circuit) - Held that a construction company's surety (an insurance company) may not augment its contractual indemnification rights with the ancient doctrine of quia timet -- equitable protection from probable future harm. The construction company allegedly had gone belly up on a government project. Affirmed summary judgment against the surety's claim.




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Quidel Corporation v. Super. Ct

(California Court of Appeal) - Granted writ of mandate and directed trial court to vacate order granting summary adjudication motion. The appeals court held that the trial court’s per se application of Business and Professions Code section 16600 to the contract in question was incorrect.




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Video: May 8th Bernews Morning Newsflash

118 confirmed Covid-19 cases in Bermuda, Swizzle South Shore to close down permanently, House of Assembly in session today, Colonial to...




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BFRS Offer Video Remote Building Inspection

With the Covid-19 pandemic preventing in-person inspections, the Bermuda Fire and Rescue Service [BFRS] is currently providing a Remote Video...




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Video: Dr Weldon On Bermuda’s Covid-19 Testing

Dr. Carika Weldon attended the Government press briefing held on Wednesday [May 6] in order to provide a scientific overview of Bermuda’s...




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Police Investigating Credit Card Fraud Incidents

The Bermuda Police Service’s Financial Crime Unit is investigating credit card fraud, with at least three establishments reporting that goods...




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Government Feedback Forum For Covid-19

[Ministerial statement by Minister Jamahl Simmons] Mr. Speaker, Today I would like to provide this Honourable House with an update on the very...




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Minister: Public Communications During Covid-19

[Ministerial statement by Minister Jamahl Simmons] Mr Speaker, the objective of communicating during a crisis is to get clear and accurate...




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Minister: Public Works Operations During Covid-19

[Ministerial statement by Minister of Public Works Lt/Col David Burch] Mr. Speaker, it was only a few short months ago that the world was hit with a...




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Video: Appeal To Locate Chavelle Dillon-Burgess

The Bermuda Police Service continues to seek the public’s help in locating 26-year-old Chavelle Dillon-Burgess, which was last seen over the...





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Barkers Hill Footbridge to Undergo Repairs

The Barkers Hill Footbridge will be closed to the public as of tomorrow [May 9], with reopening expected on Monday [May 11]. A Government...




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30 Minute Video: May 8 ZBM Evening News

With an aim to expand the way they deliver their news to the community, the Bermuda Broadcasting Company is continuing to live stream their evening...




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Covid-19: Govt Offer Free PCR & Antibody Tests

The Government is offering free PCR and antibody testing to the general public beginning Saturday, May 9th between 2pm  – 7pm at the Southside...




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Updates: Covid-19 On Saturday, May 9th

[Updating] As the Covid-19 coronavirus pandemic continues to affect countries around the globe with over 230,000 deaths worldwide, and sadly the...




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Video: May 9th Bernews Morning Newsflash

Man shot in Warwick, 118 confirmed Covid-19 cases in Bermuda with five care homes now affected, Minister Curtis Dickinson updates on Covid-19...




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Essent Reports Q1 Results & Declares Dividend

Essent Group Ltd. reported net income for the quarter ended March 31, 2020 of $149.5 million or $1.52 per diluted share, compared to $127.7 million...




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Reopening In The COVID Era: How To Adapt To A New Normal

By Julie Appleby, Kaiser Health News

As many states begin to reopen — most without meeting the thresholds recommended by the White House — a new level of COVID-19 risk analysis begins for Americans.

Should I go to the beach? What about the hair salon? A sit-down restaurant meal? Visit Mom on Mother’s Day?

States are responding to the tremendous economic cost of the pandemic and people’s pent-up desire to be “normal” again. But public health experts remain cautious. In many areas, they note, COVID cases — and deaths — are still on the rise, and some fear new surges will follow the easing of restrictions.

“Reopening is not back to normal. It is trying to find ways to allow people to get back out to do things they want to do, and business to do business,” said Dr. Marcus Plescia, chief medical officer at the Association of State and Territorial Health Officials. “We can’t pretend the virus has gone away. The vast majority of the population is still susceptible.”

So far, state rules vary. But they involve a basic theme.

“They are making assumptions that people will use common sense and good public health practice when they go out,” said Dr. Georges Benjamin, executive director with the American Public Health Association.

As states start to reopen, people will have to weigh the risk versus benefit of getting out more, along with their own tolerance for uncertainty. The bottom line, health experts say, is people should continue to be vigilant: Maintain distance, wear masks, wash your hands — and take responsibility for your own health and that of those around you.

“It’s clearly too early, in my mind, in many places to pull the stay-at-home rules,” said Benjamin. “But, to the extent that is going to happen, we have to give people advice to do it safely. No one should interpret my comments as being overly supportive of doing it, but if you’re going to do it, you have to be careful.”

An added caveat: All advice applies to people at normal risk of weathering the disease. Those 60 or older and people with underlying health conditions or compromised immune systems should continue staying home.

“Folks who are at higher risk of having a more severe reaction have to continue to be very careful and limit contact with other people,” Plescia said.

So, should I go to the beach?

There’s nothing inherently risky about the beach, said Benjamin. But, again, “if you can, avoid crowds,” he said. “Have as few people around you as possible.”

Maintain that 6-foot distance, even in the water.

“If you are standing close and interacting, there is a chance they could be sick and they may not know it and you could catch it,” Plescia said. “The whole 6-foot distance is a good thing to remember going forward.”

Still, “one thing about the beach or anywhere outside is that there is a lot of good air movement, which is very different than standing in a crowded subway car,” he said.

Even so, recent images of packed beaches and parks raise questions about whether people are able or willing to continue heeding distancing directives.

But if we’re all wearing masks, do we really need to stay 6 feet apart?

Yes, for two reasons. First, while masks can reduce the amount of droplets expelled from the mouth and nose, they aren’t perfect.

Droplets from sneezing, coughing or possibly even talking are considered the main way the coronavirus is transmitted, from landing either on another person or surface. Those who touch that surface may be at risk of infection if they then touch their face, especially the eyes or mouth. “By wearing a mask, I reduce the amount of particles I express out of my mouth,” said Benjamin. “I try to protect you from me, but it also protects me from you.”

And, second, masks don’t protect your eyes. Since the virus can enter the body through the eyes, standing further apart also reduces that risk.

Should I visit Mom on Mother’s Day?

This is a complex choice for many families. Obviously, if Mom is in a nursing home or assisted living, the answer is clearly no, as most care facilities are closed to visitors because the virus has been devastating that population.

There’s still risk beyond such venues. Data from the Centers for Disease Control and Prevention shows 8 out of 10 reported deaths from the coronavirus are among those 65 or older. Underlying conditions, such as heart or lung disease and diabetes, appear to play a role, and older adults are more likely to have such conditions.

So, what if Mom is healthy? There’s no easy answer, public health experts say, because how the virus affects any individual is unpredictable. And visitors may be infected and not know it. An estimated 25% of people show no or few symptoms.

“A virtual gathering is a much safer alternative this year,” said Benjamin.

But if your family insists on an in-person Mother’s Day after weighing Mom’s health (and Dad’s, too, if he’s there), “everyone in the family should do a health check before gathering,” he said. “No one with any COVID symptoms or a fever should participate.”

How prevalent COVID is in your region is also a consideration, experts say, as is how much contact you and your other family members have had with other people.

If you do visit Mom, wear masks and refrain from hugging, kissing or other close contact, Benjamin said.

My hair is a mess. What about going to the salon?

Again, no clear answer. As salons and barbershops reopen in some states, they are taking precautions.

States and professional associations are recommending requiring reservations, limiting the number of customers inside the shop at a given time, installing Plexiglas barriers between stations, cleaning the chairs, sinks and other surfaces often, and having stylists and customers wear masks. Ask what steps your salon is taking.

“Employees should stay home if they are sick or in contact with someone who is sick,” said Dr. Amanda Castel, professor of epidemiology at Milken Institute School of Public Health at the George Washington University. “Also, employers should make sure they don’t have everyone congregating in the kitchen or break room.”

Some salons or barbers are cutting hair outside, she noted, which may reduce the risk because of better ventilation. Salons should also keep track of the customers they see, just in case they need to contact them later, should there be a reason to suspect a client or stylist had become infected, Castel said.

Consider limiting chitchat during the cut, said Plescia, as talking in close proximity may increase your risk, although “it feels a little rude,” he admitted.

What if your stylist is coughing and sneezing?

“I would leave immediately,” he said.

What about dining at a restaurant?

Many states and the CDC have recommendations for restaurants that limit capacity — some states say 25% — in addition to setting tables well apart, using disposable menus and single-serve condiments, and requiring wait staff to wear masks.

“That’s the kind of thing that does help reduce the chance of spread of infection,” Plescia said.

If your favorite eatery is opening, call to ask what precautions are in place. Make a reservation and “be thoughtful about who you are having dinner with,” said Plescia. Household members are one thing, but “getting into closer physical contact with friends is something people should be cautious about.”

Overall, decide how comfortable you are with the concept.

“If you’re going to go to a restaurant just to sit around and worry, then you might as well do takeout,” he said.

And travel?

Consider your options and whether you really need to go, say experts.

Driving and staying in a hotel may be an option for some people.

If hotels are adequately cleaned between guests, “you could make that work,” said Plescia. Bring cleaning wipes and even your own pillows. Again, though, “if you’re going to see an elderly parent, you don’t want to contract something on the way and give it to them.”

Regarding air travel — airlines are taking steps, such as doing deep cleaning between flights. Fresh and recirculated air goes through special HEPA filters. While there is little specific research yet on the coronavirus and air travel, studies on other respiratory and infectious diseases have generally concluded the overall risk is low, except for people within two rows of the infected person. But a case involving an earlier type of coronavirus seemed to indicate wider possible spread across several rows.

Maintaining distance on the plane and in the boarding process is key.

“Wear a mask on the plane,” said Benjamin.

And plan ahead. How prevalent is the coronavirus in the areas you are traveling to and from? Are there any requirements that you self-isolate upon arrival? How will you get to and from the airport while minimizing your proximity to others?

But if it’s not essential, you might want to think twice right now.

“People who absolutely don’t have to travel should avoid doing it,” said Plescia.

Worship services are important to me. What precautions should be considered?

The distance rule applies as houses of worship consider reopening.

“As much as you can within religious rules, try to avoid contact,” said Benjamin.

He is not giving any advice on Holy Communion, saying that is up to religious leaders. But, he noted, “drinking from the same cup raises the risk if a person is sick or items are touched by anyone who is sick.”

Finally, keep in mind that much is being learned about the virus every day, from treatments to side effects to how it spreads.

“My own personal approach is, try to play it on the cautious side a bit longer,” said Plescia.

Castel agreed.

“We need a little more time to fully understand how COVID-19 works and more time to ramp up our testing, find treatments and hopefully a vaccine,” she said. “We all have social distancing fatigue. But we can continue to save lives by doing this.”




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California Warns Reopening Counties To Follow Governor’s COVID-19 Orders Or Risk Loss Of Disaster Funding

By Bob Moffitt

California’s Office of Emergency Services has given notice to three counties that the state will withhold disaster funding if they continue to defy Gov. Gavin Newsom’s orders to stem the spread of the coronavirus.

Newsom said Thursday that Yuba, Sutter and Modoc counties have “gotten ahead of themselves” by allowing some businesses to reopen in violation of his orders in response to the COVID-19 pandemic. The comments came as the state announced criteria for counties to move into Stage 2 of its plan to allow some businesses to reopen.

On the same day he made the comments, Newsom’s Office of Emergency Services threatened the counties by promising to withhold disaster funds if they continue to stray from the state’s plan. 

If a county believes “...there is no emergency, such that it can ignore the Governor’s Executive Orders or the State Public Health Officer’s directives, the county would not be able to demonstrate that it was extraordinarily and disproportionately impacted by COVID-19,” wrote Cal OES Director Mark Ghilarducci.

He went on to say the counties may not be eligible for reimbursement if they have a surge in COVID-19 cases.

Yuba and Sutter counties had been at 50 cases for several days, but now report 52 positive results. Modoc County has no confirmed cases of COVID-19 following 104 tests.

Yuba County spokesman Russ Brown confirmed it has received a letter. 

“As always we will do what is in the best interests of the health of the community and will continue to work with the governor’s representatives to achieve a balance with his orders as we move to the next phase of reopening California’s economy,” Brown said.




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Christiana Trust v. Riddle

(United States Fifth Circuit) - Held that a bank was not vicariously liable, as a matter of law, for its loan servicer's alleged violations of the Real Estate Settlement Procedures Act. Affirmed dismissal of a complaint brought by a borrower who took out a home equity loan.




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Henderson v. United Student Aid Funds, Inc.

(United States Ninth Circuit) - Revived a consumer's claim that a nonprofit corporation involved in student loans was vicariously liable for violation of the Telephone Consumer Protection Act, because it had ratified student loan debt collectors' illegal calling practices. Reversed a summary judgment ruling.




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Valdez v. Seidner-Miller, Inc.

(California Court of Appeal) - Revived an automobile lessee's lawsuit against a car dealership. Held that the dealership did not make a timely and appropriate offer to correct the alleged issue, for purposes of California's Consumer Legal Remedies Act. Reversed a summary judgment ruling.



  • Consumer Protection Law

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What Do Our Kids Need to Learn about Easter?

This theological abstract reality needs support all year round for any of us to believe it.

When it comes to explaining Easter to our children, we bump up against the same problems every year. First of all, our culture doesn’t point to Easter. There are no Easter songs playing on the radio. There are no parties in the lead up or the aftermath. Compared to Christmas, Easter just happens, with little cultural recognition other than a few minutes of interest in egg dying techniques. In contrast, even for nominal Christians, most of December in America directs itself toward what has more or less become a national celebration on December 25th. Sure, many people celebrate without direct reference to Jesus, but as I’ve written before, without his birth there would be no reason for the tinsel and the mistletoe.

We might bemoan the materialism of Christmas, but as parents we can also use it to our advantage. Everyone is paying attention. Schools take a break. Gift giving all around. It’s on the radio, in the mall, in our homes and in our churches. With Easter, not so much. One of my children has Good Friday off, but the others keep apace with their schoolwork. Ballet rehearsal is on for this Saturday. It’s easy to forget that we are preparing to mourn the death of Jesus and celebrate his resurrection in a few short days.

Secondly, my kids don’t retain the Easter story very easily. They remember eggs and bunnies from last year. They remember the sugar rush, and they are ready for more. But the theological narrative of Easter—that doesn’t linger in quite the same way. At Christmas, presents and special treats abound, but we also have the nativity scene and a birthday party for Jesus. Throughout the month of December, our children move the physical characters around and enact ...

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When My Son with Autism Didn't Drop the Ball

What one night at lacrosse practice showed me about who he is becoming.

April is my bittersweet month, when the world turns blue for autism awareness, when it’s more conscious of the thing that is my constant companion. But after April, the world sometimes forgets.

I cannot.

When he was little, our neurologist commended us for being proactive in seeking Noah’s Asperger’s Diagnosis. Strange, I thought. As if we could wait, when Noah was flapping, refusing eye contact, and fixating; as if other parents would have missed it. But they do. Parents miss things. We are so fallible. We are busted and time-weary and inexperienced. Sometimes we don’t see things until later, when a child on the spectrum stands out among his peers like a road flare in the dark.

Tuesday was the first lacrosse practice of the year for Noah. Lacrosse requires a hand-eye coordination that’s so hard for him. He’s also started with a new league, where he knows neither the coaches nor the players. On this night, my husband was traveling and I had neglected to ensure my son had all required equipment. Being only passingly familiar with lacrosse, I eyeballed his gloves, helmet, and stick and thought we were covered.

We were, in fact, not.

We were missing Noah’s pads, his jersey, and a pair of shorts. He was going to have to practice in sweatpants, indoors. This would be unremarkable, save for the fact that he was also wearing a long-sleeved shirt, and Noah sweats like a hog in July. What’s more? We’d forgotten his sports bottle. I had visions of Noah’s heat-stroking, unprotected body being pelted by balls as he begged the coach for water.

The only thing “right” that night was the fact that we were punctual, and had just enough time to approach ...

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"Looking for Ways to Build Bridges"

A conversation with CT editor Katelyn Beaty about blogging, books, and what's next.

Fifteen months ago, this blog began with a conversation with Katelyn Beaty about my hopes and dreams for Thin Places. As I conclude this blog, we thought it fitting to have a concluding conversation as well. Katelyn and I had a chance to talk about the most exciting and most challenging aspects of writing in this space and genre, and we also had a chance to talk about the future:

If you’d like to stay current with what I’m thinking about, where I’m speaking, and what I’m reading, you can continue to follow me on Facebook and Twitter or subscribe to my monthly newsletter.

Continue reading...




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Joe Clegg Launches The You’re So Hybrid Video Series

Everything You Need To Know About Electronic Drums For Live Performances




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For Your Consideration R&B Performance “Permission To Love” Feat. Spencer Battiest By Singer/songwriter Melissa B.

#62ndGrammyAwards #GrammyAwards #GrammyNominations #MelissaB




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Katie Knipp “Take It With You” For Your Consideration For Traditional Blues Album

#62ndGrammyAwards #Blues #GrammyAwards #GrammyNominations




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Stephanie Ryann Releases Her Official Music Video For "Whiskey Regret"

Rising Country Artist, Stephanie Ryann, Has Released Her First Music Video For The Song "Whiskey Regret" Off Of Her Debut, Self-titled EP To Commemorate The Anniversary Of Its Release Last October




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CLOE WILDER RELEASES HEART-STOPPING MUSIC VIDEO FOR NEW SINGLE, “Save Me.”

Cloe Wilder Releases The Music Video For Her New Single.




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CapChat: Round Up Of Presidential Candidates In Nevada; California As The 'State Of Resistance'

Democratic presidential candidates Massachusetts U.S. Sen. Elizabeth Warren and Former Vice President Joe Biden held dueling rallies in Reno and Carson City Wednesday night. California U.S. Sen. Kamala Harris is due in Nevada today.

In a conversation yesterday with CapRadio’s Capitol Bureau Chief Ben Adler, host Beth Ruyak talked about recent changes in California poll rankings of the top candidates: Warren, Biden, Harris and U.S. Sen. Bernie Sanders.  These trends are mirrored in national poll trends, with Warren surging and Harris falling behind.

In the “State of Resistance” currently known as California, Gov. Gavin Newsom and Attorney General Xavier Becerra are keeping up the pressure, filing lawsuits against the Trump administration. With the end of the legislative session, Ben and Beth also talked about stylistic differences between Newsom and former Gov. Jerry Brown. Newsom is focused in many areas at the same time, including the battle with the federal government. Brown was focused on a smaller number of concurrent issues.

And, finally, we discuss the state of the Republican party in California.




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Gov. Gavin Newsom’s Midnight Deadline

California’s state legislative session has finally concluded, with Gov. Gavin Newsom signing bills late into the night on Sunday. Included in the bills the governor signed this term are the country’s strongest protections for renters, expanded health insurance coverage and legislation intended to lower the cost of prescription drugs. 

Other measures signed address efforts to prepare the state for impending natural disasters, wildfire safety, economic resiliency and clean drinking water. The governor also vetoed quite a number of bills. In addition, the state has filed over 60 lawsuits — either alone or in conjunction with other states — against the Trump administration, in areas from environmental protection to immigration to funding for the border wall, with many lawsuits still pending. The state has both won and lost several of these suits along the way. CapRadio’s Capitol Bureau Chief Ben Adler, has an update.




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Presidential Candidate Visits To CA And NV And The Individual Mandate

With the Nevada caucuses in February and California now a Super Tuesday state, the visits of presidential candidates are increasing in frequency. Just yesterday, former New York City Mayor Michael Bloomberg was in Stockton and San Francisco. Bloomberg’s San Francisco appearance was with former California Gov. Jerry Brown.

CapRadio’s Scott Rodd spoke with Bloomberg in Stockton, and CapRadio’s Bert Johnson had an interview with Warren in Reno. They fill us in on the visits and what the candidates had to say.

We’ll also explore California’s individual mandate for health insurance coverage with CapRadio’s Health Care Reporter Sammy Caiola. 





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Rua Das Pretas Releases Beautiful New Album, Video; MOJO: “This Is A Very Different Beast”

When These Lisbon-based Musicians Perform It’s Not A Show, It’s A Party, And It's Not A Party, It's A Gathering Rua Das Pretas Is A Lisbon-based Gathering Of International Musicians.




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2019 Texas LoopFest Performance Video

Video Archive Of The 2019 Texas LoopFest Is Now Posted