A new book, Nurses' Extraordinary Experiences During the COVID-19 Pandemic: There was Something in the Air, offers a poignant and firsthand account of the challenges and triumphs faced by nurses during the most devastating pandemic of our generation.

A new book, Nurses' Extraordinary Experiences During the COVID-19 Pandemic: There was Something in the Air, offers a poignant and firsthand account of the challenges and triumphs faced by nurses during the most devastating pandemic of our generation.

According to ISHN’s 2015 EHS State of the Nation subscriber survey, overall, income figures, budget resources and staffing levels, job satisfaction and job security show much more stability, and in a number of cases growth, than reported in ISHN State of the Nation surveys 5-10-15 years ago.

Atlantic Tire & Service is pleased to announce two new Service Advisors who will be responsible for handling customer service needs and advising customers on recommended services when appropriate.

Giant Lottos Celebrates 20 Years of Trusted Service and Highlights Positive Customer Experiences on Trustpilot

Aurora, OR United States - Description Performs structural (sheet metal) maintenance and alterations; will also fabricate structural parts as part of the parts manufacturing process and/or performs aircraft maintenance preventive maintenance complete aircraft teardown and assembly to include all air... View

Je wil een probleem voor je medewerkers oplossen. Maar, doorloop je wel de juiste stappen hiervoor? Op één of andere manier krijgen we het niet altijd voor elkaar om te onderzoeken, klein te beginnen en de doelgroep te betrekken. Tijdens Employee Experience Event kwamen diverse diciplines bij elkaar: HRM-, ICT-, UX- en marketingprofessionals. Ik bezocht […]

Trump stunned the Pentagon and the broader defense world by nominating Fox News host Pete Hegseth to serve as his defense secretary.

On the JewCE! Jewish Comics Experience 2024 and what it was like attending this year plus some special highlights.

Wi-Fi 8 (also known as IEEE 802.11bn Ultra High Reliability) is expected to arrive around 2028, prioritizing an enhanced user experience over speed by optimizing interactions between devices and access points. While it retains similar bandwidth specifications as the previous standard, Wi-Fi 8 aims to improve network efficiency, reducing interference and congestion for a more reliable and adaptive connection. PCWorld's Mark Hachman reports: As of Nov. 2024, MediaTek believes that Wi-Fi 8 will look virtually identical to Wi-Fi 7 in several key areas: The maximum physical layer (PHY) rate will be the same at 2,880Mbps x 8, or 23Gbits/s. It will also use the same four frequency bands (2, 4, 5, and 6GHz) and the same 4096 QAM modulation across a maximum channel bandwidth of 320MHz. (A Wi-Fi 8 router won't get 23Gbps of bandwidth, of course. According to MediaTek, the actual peak throughput in a "clean," or laboratory, environment is just 80 percent or so of the hypothetical peak throughput, and actual, real-world results can be far less.) Still, put simply, Wi-Fi 8 should deliver the same wireless bandwidth as Wi-Fi 7, using the same channels and the same modulation. Every Wi-Fi standard has also been backwards-compatible with its predecessors, too. What Wi-Fi 8 will do, though, is change how your client device, such as a PC or a phone, interacts with multiple access points. Think of this as an evolution of how your laptop talks to your home's networking equipment. Over time, Wi-Fi has evolved from communications between one laptop and a router, across a single channel. Channel hopping routed different clients to different bands. When Wi-Fi 6 was developed, a dedicated 6GHz channel was added, sometimes as a dedicated "backhaul" between your home's access points. Now, mesh networks are more common, giving your laptop a variety of access points, channels, and frequencies to select between. For a detailed breakdown of the upcoming advancements coming to Wi-Fi 8, including Coordinated Spatial Reuse, Coordinated Beamforming, and Dynamic Sub-Channel Operation, read the full article.

Read more of this story at Slashdot.

Sharks coach Ryan Warsofsky gave a rec league goalie the thrill of a lifetime during San Jose's practice in New York City on Wednesday.

Penn State Great Valley is hosting a special exhibit through Jan. 6 in collaboration with the Regional Center for Women in the Arts, featuring a vibrant collection of works by visionary artists dedicated to celebrating women's voices and experiences.

College of the Liberal Arts and Bellisario College of Communications student Teagan Mayr spent eight weeks as a research and communications intern through the Perreault Fellows Program, a competitive global leadership and internship program at Penn State.

Rashami Desai said, "I was just 16 back then and he tried to get me unconscious"

President-elect Donald Trump's decision to name Army veteran and outspoken Fox News commentator Pete Hegseth as his choice to lead the Pentagon and the 1.3 million active duty men and women in uniform was a surprise to supporters and opponents alike, raising immediate questions over whether Mr. Trump's often-rocky relations with the military brass in his first term will be repeated in his second.

Alkami...

As businesses customize their offerings using data, customers are becoming more concerned about the management and security of their personal information.

A strong customer experience strategy bridges the gap between leadership and employees and aligns everyone around the goal of delighting customers.

AI in customer experience is transforming how brands connect with customers, offering personalized interactions and anticipating needs for a seamless journey.

Achieving business goals starts with having the best metrics in place to understand and respond to customers.

Strong developer experience directly influences project success and drives innovation, helping organizations thrive in a competitive landscape.

Australia Post has officially opened its fourth Community Hub @ Post in Williamstown - its first in Victoria - transforming the post office into a modern retail space with an extensive renovation.

With new faces on the team, Spring Training is a time for excitement, but the Rockies had October in mind with their one big offseason signing: Daniel Murphy for two years and $24 million.

OM teaches East London youth about the persecuted Christians in the world, as well as trains them in street ministry.

Rashami Desai said, "I was just 16 back then and he tried to get me unconscious"

The inaugural 1000 Miglia Experience China begins in Guangzhou, showcasing historic cars and celebrating cultural ties between Italy and China.

At Ügam festival in Indiranagar, Bengaluru, potters celebrate mindfulness, craft, and community

The company attributes this growth to a combination of factors, primarily the increased health awareness triggered by the COVID-19 pandemic, along with a more focused strategy to expand into underserved regions

Writings of Erasmus: His more serious writings begin early with the Enchiridion Militis Christiani, the "Manual (or Dagger) of the Christian Gentleman" (1503). In this little volume Erasmus outlines the views of the normal Christian life which he was to spend the rest of his days in elaborating. The key-note of it all is sincerity. The chief evil of the day, he says, is formalism, a respect for traditions, a regard for what other people think essential, but never a thought of what the true teaching of Christ may be. Another of Erasmus's books worthy of mention was, Praise of Folly, dedicated to his friend Sir Thomas More. -- While in England Erasmus began the systematic examination of manuscripts of the New Testament to prepare for a new edition and Latin translation. This edition was published by Froben of Basel in 1516 and was the basis of most of the scientific study of the Bible during the Reformation period. It was the first attempt on the part of a competent and liberal-minded scholar to ascertain what the writers of the New Testament had actually said. The Greek text produced by Erasmus is known as textus receptus and was the basis for the King James Version of the New Testament. Erasmus dedicated his work ironically, to Pope Leo X., and he justly regarded this work as his chief service to the cause of a sound Christianity. Immediately after he began the publication of his Paraphrases of the New Testament, a popular presentation of the contents of the several books. These, like all the writings of Erasmus, were in Latin, but they were at once translated into the common languages of the European peoples, a process which received the hearty approval of Erasmus himself.

Hamburg, Germany – May 14, 2024. Statista, a global leader in data and market analysis, proudly announces the official launch of its new generative AI product, Research AI. Research AI marks a milestone in data research, aimed at helping businesses make informed decisions based on verified, curated and proprietary data from Statista.

The first museum for immersive art in Switzerland is opening with a world premiere: Viva Frida Kahlo – Immersive Experience.

Quest’anno il mio intervento a Better Software è stato dedicato all’ambito di cui mi occupo da qualche anno: la User Experience dei progetti E-Commerce. Quali sono le metodologie utili a guidare il processo decisionale? E quali sono le principali linee … Continua a leggere→

L'articolo E-commerce User Experience proviene da Fucinaweb.

Reporting to the Head of UX & Digital Accessibility, the UX Researcher/Designer will play a significant role in this project and related user experience research. Building on existing research, the person in this role will engage with users to confirm their needs, preferences, and behaviors for a unified search system and related sites. They will … Continue reading "User Experience Researcher/Designer at Harvard University"

The other aspect of textbooks that students found very important, at 31 percent (64) or extremely important, at 38 percent (78) was cost. Cost was particularly important for first-generation students. Fifty-nine percent (36) of first-generation students considered cost to be an extremely important factor, compared to twenty-nine percent (42) of continuing-generation students. Strikingly, not a … Continue reading ""Exploring First-Generation Student Experiences with OER Textbooks""

Are you thinking about starting a side hustle or growing your online business, but feel held back by a lack of tech skills? That’s exactly where the “5-Day Profitable Newsletter Challenge” comes in—it’s a game-changer, especially for those who aren’t tech-savvy. This challenge is meticulously designed to take you from beginner to pro in the […]

Companies Missing Big Opportunity to Turn Customer Pain Into Competitive Gain, Says CMO Council Report

Despite overwhelming agreement on the importance of customer experience and word-of-mouth, senior marketers admit their companies are failing to take decisive, company-wide action to integrate customer voice and experience into key business and marketing processes, according to a new study by the Chief Marketing Officer (CMO) Council.
Sponsored by Satmetrix, the Net Promoter Company, the study, titled "Giving Customer Voice More Volume," revealed that a surprising 58 percent of the 480 executives surveyed said their companies do not compensate any employees or executives based on customer loyalty, satisfaction improvements or analytics. Some 38 percent said their companies have no programs in place to track or propagate positive word of mouth among customers. In addition, only 29 percent said their companies rate highly in their ability handle and resolve customer problems or complaints.

The CMO Council study underscores critical deficiencies in the way companies measure, optimize and leverage customer experience to drive loyalty, improve brand value and increase business performance and growth, including:

-- Insufficient availability and aggregation of real-time customer
experience data across touch points that should be shared across the
organization

-- Poor use of customer interactions to collect insights and intelligence
or maximize up-sell and advocacy opportunities

-- Lack of Internet processes and systems to track online word of mouth
and drive customer advocacy

-- Intermittent or deficient monitoring of customer experience that fails
to provide true and timely insights into problems and opportunities

-- Too few compensation programs tied to customer experience, loyalty and
satisfaction gains

"Customer experience is one of the most critical determinants of brand strength and business growth. Yet, most organizations and senior marketers suffer from major blind spots and gaps in the way they interact, handle and respond to customer issues or problems," said CMO Council executive director Donovan Neale-May. "CMOs must assume ownership for the customer experience and establish enterprise-wide measures and disciplines to ensure continuous improvement. We are missing a major opportunity to turn customer pain into competitive gain at every touch point through better use of web and contact center technologies and processes."

Customer listening, learning and leveling are critical qualities that need to be part of an institutionalized corporate culture, notes the CMO Council. Yet, survey data demonstrates that most companies are not taking advantage of these opportunities to drive company-wide performance improvement and business growth. Instead, most companies treat customer interactions around service situations and incidents only as a problem that needs quick resolution:

-- Only 38 percent of companies gather customer insight from customer
engagement situations.

-- Just 32 percent look for ways to turn problems into new sales
opportunities, and only 15 percent introduce new products or services to
further monetize the relationship.

-- Merely 17 percent use the opportunity to identify and cultivate
potential customer champions and advocates.

While companies have a long way to go in turning detractors into brand advocates, senior marketers are clearly aware of the importance of customer experience. In fact, 83 percent of respondents said it is either "essential" or "increasingly important" in driving brand advocacy and business performance. In addition, 84 percent said positive customer experiences and word of mouth have helped their brands and businesses grow. There were 44 percent of respondents who admitted that high-profile negative customer experiences had at some time compromised their brands.

Only 31 percent rate their company's commitment to customer listening highly, but another 35 percent say it is "getting better." Although 34 percent of respondents said their companies have made no changes to the way they track and analyze customer experience in recent years, it can be seen as a positive development that 45 percent of respondents say their companies have taken steps to better integrate and analyze customer data. Another 39 percent said they have increased personalization and intimacy in their customer communications, 20 percent say they have embraced intelligent Internet analytics and 18 percent are capturing real-time information at the "point of pain."

"Companies must become more sophisticated and committed to both leveraging customer experience as a key business metric and instituting company-wide processes that drive improvement," said Laura Brooks, Ph.D. and vice president of research for Satmetrix. "The Net Promoter Score has been proven to be the most reliable customer metric for business growth, but measurement is not an end in itself. Companies need to commit themselves to understanding the key determinants of their score and continuously strive to improve their customer experience competitiveness." Brooks is co-author, with Satmetrix CEO Richard Owen, of a new book, titled "Answering the Ultimate Question," that offers a new operating model for NetPromoter success.

Other key findings of the study include:

-- Nearly two-thirds of companies do not have a formal Voice of Customer
program in place.

-- Only 13 percent of companies have deployed real-time systems to
collect, analyze and distribute customer feedback.

-- While 74 percent say they receive customer feedback via e-mail, only
23 percent say they track and measure the volume and nature of these
messages.

-- Customer voice has gone online, but only 14.5 percent track word of
mouth on the Internet

-- Only 12 percent are using a word-of-mouth marketing platform to drive
online customer advocacy.

Ibiza Experience Compilation mixed by Gabry Ribetti

by: MesotheliomaFirms.comThere are many attorneys around today, some of who specialize in particular areas of law and others that deal with a wide range of legal issues. When it comes to a sensitive and often complicated area such as mesothelioma litigation, it is always advisable to go through a specialist mesothelioma attorney with experience and contacts within this field. Having an

Michael Prosser, a prominent figure in the study of intercultural communication, and distinguished professor of Shanghai International Studies University explains in this article that a major obstacle for Americans to learn about the real China, and the causes of the misunderstandings about China, is the lack of personal experience of the country.

In 2018, businesses spent $497 million on podcast advertising in 2018, and it’s estimated that by 2020, podcast ad spend will go up to a whopping $1 billion. So, podcasting is clearly big business.

How do you launch a business podcast?
So, there are a few steps when it comes to launching a podcast for your business – and it all starts with thinking about your aim.

What are you trying to achieve from your podcast? Is it to build trust with customers, or to drive more awareness with new prospects? In my case, I wanted to better position myself as a leader in the sales enablement space – so in addition to my blog over at Contemsa and posting on LinkedIn, I wanted to have a few different streams of content where my audience could gain insights about sales enablement.

With that aim in mind, it was important that my podcast was not about selling anything. Instead, it was about sharing insights and tips on B2B sales enablement topics such as How to Involve Sales Teams in Your Sales Playbook Process, for example. As you can see in this example episode, I am not selling anything: I am giving away useful tips and support for my customers and prospects.

I have written here often enough about work at home scams. Recently I had one try to contact me. I didn’t fall for it, of course, but I had a little fun confirming that this amazing job offer was in fact the scam I knew it to be. I’m...

The post Unmasking a Work at Home Scam: My Firsthand Experience appeared first on Home with the Kids Blog.

ExperienceWorld Gift Idea's

Hans on Experience als bedrijf Per 1 januari 2017 was het dan zover! Hans on Experience is nu een bedrijf voor videoblogs. Ofwel videofilms. Dat betekent dus dat ik vanaf 1 januari 2017 opdrachten aanneem voor video-opnames en videobewerking. Dat kan zijn voor het maken van aftermovies, impressies, voorlichtingsvideo’s, interviews etc. Ofwel korte, authentieke en […]

The post Hans on Experience voor videoblogs appeared first on Hans ON Experience.

[Capital FM] Nairobi -- Four-time Boston Marathon champion Catherine Ndereba has urged male athletes going through gender based violence (GBV) and other challenges to speak out.

The event on May 27was focussed around the physical sound of the cars, and the more metaphorical soundness of the human mind and body

Mercedes-Benz India has introduced the Mercedes-AMG C 63 S E PERFORMANCE, a hybrid sports sedan that blends high-performance engineering with Formula 1™-inspired technology

Strapsicle's silicone straps secure my Kindle Paperwhite and give me the perfect grip for comfortable reading.