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What is the Bibby Stockholm and why is it controversial?

All about the Bibby Stockholm barge, which is moored in Portland, Dorset.




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Historic building to reopen after £1.8m renovation

The historic Manor House will host a town council after being initially found in a "rundown" state.




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The long, promising (and frustrating) history of Microsoft’s consumer file sync services

Live Drive, SDrive, Project M, Folders, FolderShare, Windows Live Sync, Live Mesh, SkyDrive, OneDrive. Yes, Microsoft has been at this file syncing game for a long time. The company bought FolderShare back in November of 2005, and has been …




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Spotify to stop displaying playlist follower counts…possibly

Yesterday I noticed that the Spotify Windows desktop app had changed and instead of a “follow” button under a playlist there was now a heart icon. If you hover over the heart it says “Save to Your Library” and when you click on it the playlist appears with all of the other playlists that you...

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How to build an investor relations area for your website with HubSpot

“Investors, both individual and professional, want more than just the data that independent services can provide. They want the company’s own story and investment vision. What they don’t want is to wade through complex or irrelevant information.” Investor Relations on Corporate Websites, Nielsen Norman Group

Understand investor jobs-to-be-done

Primary users of investor relations areas on a website include, obviously, investors themselves but also analysts and financial journalists. There is an important secondary audience of potential customers and employees too. But the core audience is generally looking for:

  • Company background and overview
  • Press releases
  • Stock exchange filings
  • One-page financial overview
  • Annual reports
  • Quarterly reports
  • Historical financial information
  • Executive biographies
  • Share price information
  • Press and IR contact details
  • Corporate governance information

Of course, each company will go beyond statutory reporting to add content and user journeys specific to their needs. For example, if they are dealing with specific events in their company history, such as acquisitions, crises or if they are approaching an IPO.

Interestingly, according to NN/Group, some of the fancier functionality that you often see on an IR site, such as webcasts, slides and investment calculators, were less important to real users. “People research company financials are more interested in getting facts quickly than in the technology used to deliver them.”

Best practice examples

GE Aerospace does well with very clear navigation on a fast-loading site that is designed to get people to the information they are looking for quickly.

Microsoft’s IR site clearly surfaces stock price information with a tidy design and recent company news, but we are not fans of carousels as a user interface solution.

In contrast, Alphabet (Google’s parent company) has the leanest, text-only IR page, which, like GE’s, aims to get visitors to key information as quickly as possible. Notably, they offer HTML and PDF versions of key reports, and we think this is good practice. PDFs are not great for usability but have an important role in communicating statutory information in a compliant way, so it’s important to find a user-friendly, SEO-friendly parallel structure to sit alongside them.

Michelmersh combines Microsoft’s visual approach with direct access to the most important information.

Core and optional functionality

We use a tool called Octopus to collaborate with clients to design a website’s information architecture and the high-level structure of individual pages.

For investor relations areas, the following site map templates from NN/Group are good starting points for high, medium and low-priority content. But each client is different and so understanding client needs and their users’ needs is always a project in itself.

Don’t forget basic website usability

For more information about how Articulate tackles the website design and development process, including information architecture and user journeys, see How we build websites at Articulate. For the end results, take a look at our Portfolio.

We think all sites - and all visitors - deserve a well-designed, easy-to-use website that helps them find the information they want. In particular, this means that IR areas need to be:

  • Mobile-friendly. The widespread use of PDFs makes many IR sites difficult to use on mobile devices, representing an opportunity for forward-thinking companies to improve the user experience by offering HMTL options.
  • Searchability. IR information should be searchable alongside other site content, either with a domain-specific search box (i.e. just the IR section) or as part of an integrated site-wide search.
  • Accessibility is a basic requirement for a modern website, yet 97 percent of websites have fundamental accessibility issues. Designing for accessibility is good for every visitor. For example, our blog’s speed reading mode and audio player help people engage with our content whether they have specific needs or not. See our article about why accessibility is crucial for website design.
  • Loading speed. Google and GE prioritise loading speed and ‘time to find’ for visitors over fancy imagery and functionality. This is in line with NN/Group’s user study findings. Some clients prefer more fizz and ginger on their IR sites as part of their investor brand, but this should never come at the expense of loading speed. For more on improving Core Web Vitals (as Google calls them) see: Don't lose traffic because of Google’s Core Web Vitals.
  • SEO. Investors, journalists and advisors, like most of us, use Google to find information. IR areas should get the same SEO attention as the rest of the site. For more on our approach to SEO see: The ultimate SEO guide for B2B technology companies.
  • PDFs vs. web pages. IR pages are loaded with PDFs for annual reports, statutory filings, and other important documents. It may be the case that these files have to be in PDF format—we’re not lawyers, so we can’t say for certain—but we think it would be valuable, as with Google, not to also make them available as web pages, even if it is a high-level summary page with a link to the downloadable PDF. There are strong usability reasons to avoid PDF files if at all possible.
  • Carousels. We strongly recommend against Carousels. Buy us a pint, and we’ll bore for England about why.
  • Use of videos, webcasts and podcasts. IR pages often feature investor briefings and other content in video format. This should never be a substitute for clear, scannable, searchable text. Where possible, provide transcripts or summaries. Where possible, provide short (<4 minutes) highlight reels as well as longer content. Videos should have captions and chapter headings so that people can find what they need quickly. Never autoplay videos.

Examples of investor-specific functionality

Company overview

“Offer a brief company overview that highlights a few significant facts, along with a link to more detailed corporate information.” For example, Causeway’s website has this succinct summary right on its homepage as well as more detailed information in a ‘Why us’ section.

Biographies

“Provide information about the company’s high-level managers, including each person’s name and job title, a recent picture, and a link to a full biography,” advises The Nielsen Norman Group. For example, HealthHero has a really easy-to-use, highly visual, and on-brand biographies section on its About Us page.

Press information

Journalists don’t just need press information, they need relevant, high-resolution images, logos, PR contacts and company information.

Press releases

Your news page should look like high-end news site or blog with all the support infrastructure such as the ability to sign up for alerts, search for specific information, filter and sort the information, as on this example from TCN.

ESG reports. Your investor brand goes beyond statutory reporting. Increasingly, environmental, social and governance information influences investment decisions and build investor confidence. HPE does a great job of communicating its progress in this area, and, ahem, we think our own Impact Report is pretty good, too. (Related to this, see our guide to establishing a strong ESG tone of voice.)

Security, availability, access controls and approvals

  • Security and access control. IR areas often include market-sensitive information such as earnings announcements or new product introductions. For this reason (and others), it is important that any content management system (CMS) used for IR pages should have robust security and access controls, meaning that only authorised users can add or modify IR pages. We recommend HubSpot Content Hub which has granular user permissions, access control to specific assets (e.g. individual web pages) and (with an Enterprise tier) SSO integration and role-based permissions.
  • Content approvals. HubSpot also has the option to require approvals before website changes are published. This may be valuable to ensure that legally responsible people, e.g. directors, have a final review and approval of statutory updates to the site, even if they delegate the content creation to others.
  • Scheduling for publication. With time-sensitive and embargoed information, it is important to be able to set a specific publication time and date for content so that you can prepare the pages in advance but make sure they are published at the right time. With HubSpot, this is possible for pages and blog/new posts.

How Articulate can help

We design and code signature websites using our proprietary Nucleus technology, which are hosted on HubSpot Content Hub (CMS). See our website services page for more information.

Brochure websites are old-school. Instead, our team will build you a marketing engine that drives traffic, leads and customers, all while telling your brand story.

If you’d like an SEO, usability, or content review of your investor relations website or if you’d like us to help build a new one, please get in touch.




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Why customers buy again: 3 winning tactics for upsell and cross-sell

Customers are some of your best leads. According to a 2022 HubSpot Blog survey of more than 500 sales professionals, more than 70 percent said that upsell and cross-sell drives up to 30 percent of their revenue.




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How to use networking and customer advocacy to build your brand community

Personalisation in marketing works because personal connections matter. That extends beyond your customers, too. Personal connections include the relationships you have with your suppliers, your stakeholders, your employees, industry peers… the list goes on.




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Bristol Rovers fans unite to tackle racism in stands

Bristol Rovers boss Matt Taylor says it will be a moment of "togetherness" as fans plan support for players who have suffered racist abuse.




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Bristol Academy beat Barcelona - a decade on

BBC Radio Bristol's Sound of the City looks back at Bristol Academy's win against Barcelona in the Champions League in 2014.




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Bristol City have depth to be top team - Mehmeti

Bristol City have the squad depth to be a "top team" and challenge in the Championship this season says forward Anis Mehmeti.




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Always At Home: Bristol's Beautiful Game

This is a unique football experience with every match in the same place every Saturday.




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Bristol bus boycott Dr Paul Stephenson dies at 87

Dr Stephenson led the Bristol Bus Boycott in 1963.




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All About Bristol

Megan Ruth-Trump – now Megan Avon – married the river in August 2024.




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The Bristol producers behind Attenborough’s ‘Asia’

The new series is produced by the BBC’s Natural History Unit in Bristol.




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The cyclists tracking down their own stolen bikes

Fewer than 3% of reported bike thefts since 2019 resulted in a charge or summons, the BBC learns.




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Trafalgar Square Christmas Tree 2024: Where's It From? What's Its History? When Is The Switch-On?

Spruce up on your arboreal knowhow.






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New Aston Martin simulator ‘like something from Star Wars’ – Krack | RaceFans Round-up

In the round-up: New simulator 'like Star Wars' - Krack • Pirelli likes 'flexibility' of new C6 • Play NZ anthem when McLaren wins - Lawson



  • RaceFans Round-up

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Fallows steps down as Aston Martin’s technical director | Formula 1

Dan Fallows is stepping down as Aston Martin's technical director, two-and-a-half years after taking over the role.




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“Walthamstow FC exist and they’re playing on Saturday, and that’s a start …”

Do you remember when bloggers just sometimes did short posts about things they had enjoyed and just wanted to share them? I know, I am such a boomer*. Anyway, here is one of those, with a couple more to follow...




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Bringing Store ratings on Search to more countries

Google's Store Ratings have been helping US merchants highlight the high quality experiences other shoppers have had right from Search, and we're now bringing store ratings to English-language shopping searches in Australia, Canada, India and the United Kingdom.




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Time for me to stop commenting about politics and other sensitive topics

I've been cautioned and advised by several good friends that I should take a chill pill on commenting about various political things. Some of the topics I've been quite vocal about are high profile things involving high power people .. and I might be beginning to get noticed by them, which of course is not a good thing!

I get frustrated by political actions that I find to be stupid and I don't hesitate to tell it straight the way I think about it. Obviously every such statement bothers someone else. Its one thing when its irrelevant noise, but if it gets noisy then I'm a troublemaker.

I'm not keen to get to that state.

Its not because I have anything to hide or protect - not in the least. Further I'm not scared off by the PM telling private sector people like me to "go home" or "be exposed" but publicly naming private individuals in parliament is rather over the top IMO. Last thing I want is to get there.

I have an immediate family and an extended family of 500+ in WSO2 that I'm responsible for. I'm taping up my big mouth for their sake.

Instead I will try to blog constructively & informatively whenever time permits.

Similarly I will try to keep my big mouth controlled about US politics too. Its really not my problem to worry about issues there!

I should really kill off my FB account. However I do enjoy getting info about friends and family life events and FB is great for that. So instead I'll stop following everyone except for close friends and family.

Its been fun and I like intense intellectual debate. However, maybe another day - just not now.

(P.S.: No, no one threatened me or forced me to do this. I just don't want to come close to that possibility!)




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Color Image Restoration Using Neural Network Model

Neural network learning approach for color image restoration has been discussed in this paper and one of the possible solutions for restoring images has been presented. Here neural network weights are considered as regularization parameter values instead of explicitly specifying them. The weights are modified during the training through the supply of training set data. The desired response of the network is in the form of estimated value of the current pixel. This estimated value is used to modify the network weights such that the restored value produced by the network for a pixel is as close as to this desired response. One of the advantages of the proposed approach is that, once the neural network is trained, images can be restored without having prior information about the model of noise/blurring with which the image is corrupted.




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Let Me Tell You a Story - On How to Build Process Models

Process Modeling has been a very active research topic for the last decades. One of its main issues is the externalization of knowledge and its acquisition for further use, as this remains deeply related to the quality of the resulting process models produced by this task. This paper presents a method and a graphical supporting tool for process elicitation and modeling, combining the Group Storytelling technique with the advances of Text Mining and Natural Language Processing. The implemented tool extends its previous versions with several functionalities to facilitate group story telling by the users, as well as to improve the results of the acquired process model from the stories.






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Stop Using Chrome On Your iPhone, Warns Apple—Millions Of Users Must Now Decide - Forbes

  1. Stop Using Chrome On Your iPhone, Warns Apple—Millions Of Users Must Now Decide  Forbes
  2. 4 new Chrome improvements for iOS  The Keyword
  3. Chrome on your iPhone can search using pictures and words at the same time  The Verge
  4. Google Rolls Out Four New Chrome Features for iOS  iPhone in Canada
  5. Chrome 131 for iOS adding new Google Drive, Maps integrations  9to5Google







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La France a dᅵtruit des stocks de masques pendant l'ᅵpidᅵmie du coronavirus

C'est surrᅵaliste. Les services de Matignon ont dᅵcouvert fin mars que des stocks de masques pᅵrimᅵs continuaient ᅵ ᅵtre brᅵlᅵs pendant l'ᅵpidᅵmie alors que certains...




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La justice stoppe une enquᅵte potentiellement gᅵnante sur Jean Castex, trois jours aprᅵs sa nomination comme Premier ministre

Hasard du calendrier ou volontᅵ de prᅵserver le nouveau Premier ministre ? Selon Mediapart, une enquᅵte judiciaire ouverte par le parquet de Perpignan, potentiellement gᅵnante pour Jean Castex, a ᅵtᅵ...




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Selon Le Canard enchaᅵnᅵ, le gouvernement Castex est le plus coᅵteux de l'histoire de la Ve Rᅵpublique (185 millions d'euros par an)

L'information est passᅵe inaperᅵue mais elle ne manque pas de sel. Alors que la gestion de la crise du covid-19 par le gouvernement est trᅵs contestᅵe (au retard dans la livraison de masques s'ajoute...




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Learning the usage intention of robo-advisors in fin-tech services: implications for customer education

Drawing on the MOA framework, this study establishes a research model that explains the usage intention of robo-advisors. In the model, three predictors that consist of technology relative advantage, technology herding, and technology familiarity influence usage intention of robo-advisors directly and indirectly via the partial mediation of trust. At the same time, the effects of the three predictors on trust are hypothetically moderated by learning goal orientation and perceived performance risk respectively. Statistical analyses are provided using the data of working professionals from the insurance industry in Taiwan. Based on its empirical findings, this study discusses important theoretical and practical implications.




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Evaluation on stock market forecasting framework for AI and embedded real-time system

Since its birth, the stock market has received widespread attention from many scholars and investors. However, there are many factors that affect stock prices, including the company's own internal factors and the impact of external policies. The extent and manner of fundamental impacts also vary, making stock price predictions very difficult. Based on this, this article first introduces the research significance of the stock market prediction framework, and then conducts academic research and analysis on two key sentences of stock market prediction and artificial intelligence in stock market prediction. Then this article proposes a constructive algorithm theory, and finally conducts a simulation comparison experiment and summarises and discusses the experiment. Research results show that the neural network prediction method is more effective in stock market prediction; the minimum training rate is generally 0.9; the agency's expected dilution rate and the published stock market dilution rate are both around 6%.




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Impact of servicescape dimensions on customer satisfaction and behavioural intentions: a case of casual dining restaurants

Physical and social aspects each make up a separate part of servicescape. Together, these make up the servicescape. Although previous research has frequently investigated these aspects separately, the purpose of this study is to simultaneously find out the impact of both aspects within the casual dining restaurants' context. In total, 462 customers in Delhi were polled for this study, and structural equation modelling was used to analyse the data. According to the results, both the social and physical parts of the servicescape have the ability to affect how satisfied customers are, which in turn can affect how they behave in the future.




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Using Autobiographical Digital Storytelling for the Integration of a Foreign Student in the School Environment. A Case Study

Immigrant students face a multitude of problems, among which are poor social adaptation and school integration. On the other hand, although digital narrations are widely used in education, they are rarely used for aiding students or for the resolution of complex problems. This study exploits the potential of digital narrations towards this end, by examining how the development and presentation of an autobiographical digital narration can assist immigrant students in overcoming their adaptation difficulties. For that matter, a female student presenting substantial problems was selected as the study’s subject. Data was collected from all the participating parties (subject, teacher, classmates) using a variety of tools, before, during, and after the intervention. It was found that through the digital narration she was able to externalize her thoughts and feelings and this, in turn, helped her in achieving a smoother integration in the school environment. In addition, the attitudes and perceptions of the other students for their foreign classmate were positively influenced. The intervention was short in duration and it did not require special settings. Hence, it can be easily applied and educators can consider using similar interventions. On the other hand, further research is recommended to establish the generalizability of the study’s findings.




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Crafting Digital Micro-Storytelling for Smarter Thai Youth: A Novel Approach to Boost Digital Intelligent Quotient

Aim/Purpose: To conduct a needs assessment and subsequently create micro-storytelling media aimed at enhancing the Digital Intelligence Quotient (DQ) skills of young individuals. Background: In today's digital society, DQ has emerged as a vital skill that elevates individuals in all aspects of life, from daily living to education. To empower Thai youth, this study seeks to innovate DQ content by adapting it into a digital format known as micro-storytelling. This unique approach combines the art of storytelling with digital elements, creating engaging and effective micro-learning media Methodology: The methodology comprises three phases: 1) assessing the need for digital micro-storytelling development; 2) developing digital micro-storytelling; and 3) evaluating the DQ skills among young individuals. The sample group consisted of 55 higher education learners for needs assessment and 30 learners in the experiment group. Data analysis involves PNI modified, mean, and standard deviation. Contribution: This research contributes by addressing the urgent need for DQ skills in the digital era and by providing a practical solution in the form of digital micro-storytelling, tailored to the preferences and needs of Thai youth. It serves as a valuable resource for educators and policymakers seeking to empower young learners with essential digital competencies. Findings: The findings demonstrate three significant outcomes: 1) The learners wanted to organize their own learning experience with self-paced learning in a digital landscape, and they preferred digital media in the form of video. They were most interested in developing DQ to enhance their understanding of digital safety, digital security, and digital literacy; 2) according to a consensus of experts, digital micro-storytelling has the greatest degree of quality in terms of its development, content, and utilization, with an overall average of 4.86; and 3) the overall findings of the assessment of DQ skills indicate a favorable level of proficiency. Recommendations for Practitioners: Align materials with micro-learning principles, keeping content concise for effective knowledge retention. Empower students to personalize their digital learning and promote self-paced exploration based on their interests. Recommendation for Researchers: Researchers should continuously assess and update digital learning materials to align with the evolving digital landscape and the changing needs of students and investigate the long-term effects of DQ improvement, especially in terms of online safety and digital literacy in students' future lives and careers. Impact on Society: This study's impact on society is centered around fostering a DQ, promoting innovative educational approaches, and elevating Thai youth with essential digital skills. It contributes to a safer, more informed, and digitally literate generation prepared for the challenges of the digital era. Future Research: Undertake comparative studies to analyze the effectiveness of different digital learning formats and methodologies. Comparing micro-storytelling with other approaches can help identify the most efficient and engaging methods for enhancing DQ.




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Navigating e-customer relationship management through emerging information and communication technologies: moderation of trust and financial risk

This study examines the relationships between ICTs (e.g., chatbots, virtual assistants, social media platforms, e-mail marketing, mobile marketing, data analytics, interactive voice response, big data analytics, push notifications, cloud computing, and augmented reality) and e-customer relationship management (e-CRM) from the banking industry of China. Similarly, this study unfolds the moderation interference of trust and risk between the association of ICTs and e-CRM, respectively. The study provided a positive nexus between ICTs and e-CRM. On the other side, a significant moderation of trust, as well as financial risk was observed between the correlation of ICTs and customer relationship management. This study endows with insights into ICTs which are critical for achieving e-CRM by streamlining interactions and enhancing their experience. Similarly, trust and financial risk were observed as potential forces that sway the association between ICTs and e-CRM.




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Leveraging the internet of behaviours and digital nudges for enhancing customers' financial decision-making

Human behaviour, which is led by the human, emotional and occasionally fallible brain, is highly influenced by the environment in which choices are presented. This research paper explores the synergistic potential of the Internet of Behaviours (IoB) and digital nudges in the financial sector as new avenues for intervention while shedding light on the IoB benefits and the digital nudges' added value in these financial settings. Afterward, it proposes an IoB-Nudges conceptual model to explain how these two concepts would be incorporated and investigates their complementary relationship and benefits for this sector. Finally, the paper also discusses key challenges to be addressed by the IoB framework.




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Research on evaluation method of e-commerce platform customer relationship based on decision tree algorithm

In order to overcome the problems of poor evaluation accuracy and long evaluation time in traditional customer relationship evaluation methods, this study proposes a new customer relationship evaluation method for e-commerce platform based on decision tree algorithm. Firstly, analyse the connotation and characteristics of customer relationship; secondly, the importance of customer relationship in e-commerce platform is determined by using decision tree algorithm by selecting and dividing attributes according to the information gain results. Finally, the decision tree algorithm is used to design the classifier, the weighted sampling method is used to obtain the training samples of the base classifier, and the multi-period excess income method is used to construct the customer relationship evaluation function to achieve customer relationship evaluation. The experimental results show that the accuracy of the customer relationship evaluation results of this method is 99.8%, and the evaluation time is only 51 minutes.




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An evaluation of customer trust in e-commerce market based on entropy weight analytic hierarchy process

In order to solve the problems of large generalisation error, low recall rate and low retrieval accuracy of customer evaluation information in traditional trust evaluation methods, an evaluation method of customer trust in e-commerce market based on entropy weight analytic hierarchy process was designed. Firstly, build an evaluation index system of customer trust in e-commerce market. Secondly, the customer trust matrix is established, and the index weight is calculated by using the analytic hierarchy process and entropy weight method. Finally, five-scale Likert method is used to analyse the indicator factors and establish a comment set, and the trust evaluation value is obtained by combining the indicator membership. The experiment shows that the maximum generalisation error of this method is only 0.029, the recall rate is 97.5%, and the retrieval accuracy of customer evaluation information is closer to 1.




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Stock market response to mergers and acquisitions: comparison between China and India

This research delves into the wealth effect of shareholders from bidding firms created by mergers and acquisitions (M&A) in China and India, two of the world's most populous nations. The study reveals that on average, M&A deals create wealth for shareholders of the acquiring firms, as determined by abnormal percentage returns in a five-day event window. Regarding the further classification of acquiring firms based on industry, the abnormal percentage returns vary in different sectors in both countries. In China, shareholders benefit in seven out of ten industries, while in India, they gain in five out of nine industries. Moreover, the stock markets' responses vary depending on the type of M&A in each country. Cross-industry M&A deals in China generate higher gains for shareholders than within-industry deals, whereas, in India, within-industry M&A deals generate higher gains.




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REDDNET and Digital Preservation in the Open Cloud: Research at Texas Tech University Libraries on Long-Term Archival Storage

In the realm of digital data, vendor-supplied cloud systems will still leave the user with responsibility for curation of digital data. Some of the very tasks users thought they were delegating to the cloud vendor may be a requirement for users after all. For example, cloud vendors most often require that users maintain archival copies. Beyond the better known vendor cloud model, we examine curation in two other models: inhouse clouds, and what we call "open" clouds—which are neither inhouse nor vendor. In open clouds, users come aboard as participants or partners—for example, by invitation. In open cloud systems users can develop their own software and data management, control access, and purchase their own hardware while running securely in the cloud environment. To do so will still require working within the rules of the cloud system, but in some open cloud systems those restrictions and limitations can be walked around easily with surprisingly little loss of freedom. It is in this context that REDDnet (Research and Education Data Depot network) is presented as the place where the Texas Tech University (TTU)) Libraries have been conducting research on long-term digital archival storage. The REDDnet network by year's end will be at 1.2 petabytes (PB) with an additional 1.4 PB for a related project (Compact Muon Soleniod Heavy Ion [CMS-HI]); additionally there are over 200 TB of tape storage. These numbers exclude any disk space which TTU will be purchasing during the year. National Science Foundation (NSF) funding covering REDDnet and CMS-HI was in excess of $850,000 with $850,000 earmarked toward REDDnet. In the terminology we used above, REDDnet is an open cloud system that invited TTU Libraries to participate. This means that we run software which fits the REDDnet structure. We are beginning to complete the final design of our system, and starting to move into the first stages of construction. And we have made a decision to move forward and purchase one-half petabyte of disk storage in the initial phase. The concerns, deliberations and testing are presented here along with our initial approach.




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Do Project Manager’s Utilise Potential Customers in E-Commerce Developments?




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Students’ Pedagogical Preferences in the Delivery of IT Capstone Courses




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Customer Service Factors Influencing Internet Shopping in New Zealand




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Customizing Instruction




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Strategies to Enhance Student Learning in a Capstone MIS Course