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BT fined £245k by Ofcom after it overcharged EE mobile customers

The telecoms watchdog has fined BT £245,000, revealing the firm overcharged EE's mobile customers for making calls to 118 directory enquiries services.




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Virgin Mobile gives pay monthly customers unlimited minutes and data boost for free

The network said it will be offering unlimited minutes to landlines and other mobile numbers, plus a 10GB data boost, at no extra cost, for a month to those paying monthly as of Monday 23 March.




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Eon lost HALF A MILLION customers in 2019 as households switch

Despite losing customers, Eon said its total earnings before tax and interest increased to £2.9bn in 2019, and it expects earnings to increase again in 2020.




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Roll out of smart meters halted to protect customers during pandemic

Trade body Energy UK says its members have stopped installing or repairing smart meters, except in emergencies, in line with G­overnment guidance.




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BT Sport customers can apply for refunds as events are called off

At present you can claim back the value of one month's membership. How much this is will be depends on your package. The sum will be credited to your BT account within ten working days.




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Energy rights: As Extra Energy and Spark Energy go bust, where do customers stand?

Last week both Extra Energy and Spark Energy ceased trading. Seven energy minnows have collapsed so far this year, and more than half a million households have been left in the lurch.




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Savings from falling wholesale prices  passed on to customers as cheapest energy tariffs fall by £32

The cheapest energy tariffs have fallen by an average of £32, thanks to falling wholesale costs, new data has revealed at a time when consumption is likely to be higher with people at home more.




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CeX customers left out of pocket after tech firm delivers faulty items

Some customers, including Chris (pictured), have reported receiving faulty items while others have not received online orders at all, according to Which?




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Currys PC World customers left furious after failing to receive refunds

A number of people have struggled to get refunds for faulty products or cancel expected deliveries with many failing to speak to anyone from the firms customer service team at all.




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Amazon customers are raving about the 'absolute bargain' Breville Blend Active Personal Blender

Personal blenders are all the rage and the Breville Blend Active personal blender is certainly attracting plenty of positive attention on Amazon, with people praising its incredible value for money




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Amazon customers are raving about this Aero 360 dehumidifier that only costs £7.99!

While top-of-the-range dehumidifiers can cost as much as £170, Amazon customers are currently raving about a simple-yet-effective one from UniBond called Aero 360 that costs just £7.99




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Amazon customers are raving about this 'excellent' Silentnight Deep Sleep pillow

As winter approaches and it's time to upgrade your bedding for the cold temperatures, Amazon customers have settled on which is the best pillow to buy: the Silentnight Deep Sleep pillow.




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Amazon customer stunned by almost £9,999 delivery charge

Danielle Long from Carrickfergus in Northern Ireland ordered a £4.99 present which she needed in time for Christmas Day. But she was left stunned by the extortionate post and packaging fee.




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Budget reduces customs & excise duties for renewable energy sector

It proposes zero customs and excise duties on certain items related to cashless transaction devices




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Reduction of custom duty on petroleum is a good move: Nikunj Dhanuka

More spends on the infrastructure & agriculture will put India on the growth path in the future




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Emission scandal: Volkswagen apologises to Indian customers

The company however reiterated that its cars follow the country's norms and the recall of 3 lakh vehicles is a voluntary step taken by it




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Why pushing e-commerce customers to app only environment is likely to boomerang

Forcing retail customers into an only app-based platform is premature and will boomerang, unless the loyal customer base reaches past a tipping point




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Sops for railways unlikely as Jaitley says customers must pay for services

They have decided that by 2019 all its accounting will move to accrual system




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Cyber crook targets eatery’s customers




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Watch: Liquor Shop Owner Showers Flower Petals on Customers in This Hilarious Video

The viral post drew hilarious reactions, with a user even writing, 'Customer is God.'




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'You are the Economy': Delhi Liquor Shop Owner Showers Flowers on Customers in Queue

The viral post went on to draw hilarious reactions, while some even agreed what an emotional scene it was.




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Airtel Reportedly Lost About 30 Lakh Customers in J&K Due to Recent Network Shutdown

Union Home Minister Amit Shah said that Internet services would resume in the newly reorganised union territory (UT) on the recommendations of the local administration.




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Here’s How to Customize Edge Browser’s New Page

Google Chrome is the best web browser right now. Millions of users are using this web browser. Chrome provides various customization options to its users. Recently, the Edge browser is the new browser which has the same features as the web




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How To Set Custom Notification Rules For Different Android Apps

Today Android has become the most popularly used mobile operating system than any other operating system. Android offers tons of special features and customization options. On average, 15-20 applications are installed by Android users on their smartphones. The major issue with




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Good Lock 2020: Customize Your Samsung Smartphone Like A Pro

Google's Android OS is all about customization and personalizing the smartphone's user experience. It is the open-source nature of Google's mobile operating system that makes it possible to have hundreds of iterations of the stock Android OS. Among the various custom




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SBI Customers: How To Submit Form 15G And 15H Online?

Last week, the State Bank of India (SBI) re-informed its customers via Twitter on the extension of the deadline to submit Form 15G and Form 15H for the financial year 2020-21 to 30 June. It also informed that account holders of




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Airline Stocks Hit 52-Week Lows From Customs Duty Woes

Stocks of aviation companies plunged in morning trade on Thursday after an increase in their import duty burden. The government on Wednesday night introduced a 5 percent basic customs duty on aviation turbine fuel (ATF) that is used to fly airplanes




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Jawa Forty Two Modified By Bombay Custom Works: An Anywhere, Any Time Motorcycle

Mumbai based auto custom house, Bombay Custom Works, has modified a Jawa Forty Two model, and given it the spirit of adventure. The modified Jawa motorcycle looks like it means business and has an 'anywhere, any weather' kind of attitude.




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This Custom Royal Enfield 650 Scrambler Looks Badass — Read More To Find What's Changed

Royal Enfield introduced the Interceptor 650 and Continental GT 650 in India, during 2018. Since then, the motorcycles have gained a lot of traction and sold more than 20,000 units in FY 2019-20.




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Customers Want Their Booking Amount Refunded For Cars Post Lockdown

Due to the nationwide lockdown, amidst COVID-19, the automobile industry along with others are suffering huge losses. Now, since the Government has put an ease on the curfew businesses across have started to resume.




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Mumbai: Customs official commits suicide by jumping into sea

Locals rushed to the spot after some of them spotted him committing the act, but couldn't save his life.




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The customer is always wrong / Mimi Pond

Hayden Library - PN6727.P66 C87 2017




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Getting Started with CSS Shapes: Wrapping content around custom paths

Using CSS Shapes we can create experiences that we have never been able to create on the web before.




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Customs Duty

Customs Duty




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Customer Relationship Management

Customer Relationship Management




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Managing customer relationships : a strategic framework / Don Peppers, Martha Rogers

Peppers, Don




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Collaborative customer relationship management : taking CRM to the next level / Alexander H. Kracklauer, D. Quinn Mills, Dirk Seifert, editors




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Beyond the familiar : long-term growth through customer focus and innovation / Patrick Barwise and Seán Meehan

Barwise, Patrick




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Customer service : skills for success / Robert W. Lucas

Lucas, Robert W




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The social organization : how to use social media to tap the collective genius of your customers and employees / Anthony J. Bradley, Mark P. McDonald

Bradley, Anthony J




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Brainfluence : 100 ways to persuade and convince customers with neuromarketing / Roger Dooley

Dooley, Roger, 1952-




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Users not customers : who really determines the success of your business / Aaron Shapiro

Shapiro, Aaron




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Secrets of social media marketing : how to use online conversations and customer communities to turbo-charge your business! / Paul Gillin

Gillin, Paul




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Ten key customer insights : unlocking the mind of the market / Robert Schieffer

Schieffer, Robert




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Customer relationship management : a people, process, and technology approach / William P. Wagner, Michael Zubey

Wagner, William P., 1958-




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Serving customers : global services marketing perspective / Raymond P. Fisk, Rebekah Russell-Bennett, Lloyd C. Harris; editors




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"Service please" : the power and perils of customer service / by Barry Urquhart

Urquhart, Barry




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Customer obsessed : a whole company approach to delivering exceptional customer experiences / Eric Berridge

Berridge, Eric, author




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Digital sense : the common sense approach to effectively blending social business strategy, marketing technology, and customer experience / Travis Wright, Chris J. Snook

Wright, Travis, author




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Visual content marketing : leveraging infographics, video, and interactive media to attract and engage customers / Stephen Gamble

Gamble, Stephen, author