custom EasyJet now offering travellers online refunds in U-turn after customer complaints By www.dailymail.co.uk Published On :: Mon, 20 Apr 2020 14:20:01 GMT The airline has come under intense pressure from customers in the past few weeks to bring back the online form, which was only removed after most of its flights were cancelled due to the coronavirus. Full Article
custom Weed vendors say customers are stocking up on cannabis as coronavirus quarantines could last months By www.dailymail.co.uk Published On :: Wed, 25 Mar 2020 20:57:21 GMT Recreational pot sales were up 50 per cent from March 16 to 22, while medical marijuana sales rose 41 per cent year over year as customers prepare for long periods of isolation. Full Article
custom Shocking moment irate customer LICKS a bank door By www.dailymail.co.uk Published On :: Fri, 03 Apr 2020 08:38:22 GMT The unnamed man also coughed loudly as he marched towards the door at Pine Center Mall, British Columbia, Canada. The Royal Canadian Mountain Police said they had identified a suspect. Full Article
custom Foxtel customers claim they can't cancel their sports subscriptions despite having no live games By www.dailymail.co.uk Published On :: Mon, 30 Mar 2020 07:23:05 GMT Hundreds of customers have taken to social media to slam Foxtel for not letting them downgrade their subscription after sport was stopped across Australia. Full Article
custom UberEats customers will be able to ask drivers to leave food at the door amid coronavirus fears By www.dailymail.co.uk Published On :: Wed, 11 Mar 2020 09:07:55 GMT The food delivery giant announced on Wednesday it was doing everything in its power to stop the spread of COVID-19 as cases continue to climb across Australia. Full Article
custom Uber revives product delivery service that drops off goods from stores to customers in lockdown By www.dailymail.co.uk Published On :: Mon, 20 Apr 2020 22:05:33 GMT According to a report from the Financial Times , the two new services called Direct and Connect will revive an offering by Uber from 2015 that allowed users to order products direct to their homes. Full Article
custom Jacinda Ardern urges customers to avoid Uber Eats after restaurants complain about commission fees By www.dailymail.co.uk Published On :: Wed, 22 Apr 2020 03:14:20 GMT Ms Ardern described the commission rates set by delivery services as 'hefty' after calls from peak bodies to limit the 35% commission rate over concerns it's 'crippling' New Zealand businesses. Full Article
custom Huge change for Woolworths as Uber steps in to deliver groceries to their customers during lockdown By www.dailymail.co.uk Published On :: Mon, 27 Apr 2020 09:03:22 GMT Uber has begun delivering groceries for supermarket giant Woolworths under a new partnership to boost delivery services during the coronavirus pandemic. Full Article
custom The top coronavirus food trends of Uber Eats customers revealed By www.dailymail.co.uk Published On :: Tue, 28 Apr 2020 07:28:04 GMT Australians are turning to comfort foods like butter chicken and Pad Thai during the coronavirus lockdown and eating dinner earlier than ever before, according to Uber Eats. Full Article
custom Furious McDonald's customer orders a McChicken burger only for it to arrive WITHOUT any ingredients By www.dailymail.co.uk Published On :: Fri, 01 May 2020 06:38:51 GMT Auckland woman Tereza Luzki's 15-year-old son had decided to treat himself to the popular takeaway after New Zealand came out of level four Covid-19 lockdown this week Full Article
custom VICTORIA BISCHOFF has one plea for 2020: Bring back customer service By Published On :: Wed, 01 Jan 2020 08:21:10 +0000 In just the past ten days I've battled with my home insurer after the price of my policy was hiked by 30 per cent for no reason, chased my old energy supplier for a £174 refund. Full Article
custom VICTORIA BISCHOFF: The top customer service tales of 2019 By Published On :: Fri, 10 Jan 2020 09:09:23 +0000 From the bank that sent flowers to a recently bereaved widower to the ferry company that waived its strict no-refund policy on pre-paid tickets after a customer went into hospital. Full Article
custom Teenage drug dealer, 19, jailed after 14-year-old customer dies By www.dailymail.co.uk Published On :: Wed, 02 Oct 2019 19:55:54 GMT Connor Parrish, 19, pictured, received a four-year detention order after he admitted supplying ecstasy to 14-year-old Bethany Devlin-McCrone who later died. Full Article
custom Colorado diner charges a customer extra for asking a 'stupid question' the receipt shows By www.dailymail.co.uk Published On :: Fri, 10 Jan 2020 20:31:52 GMT The customer, who didn't reveal the question asked, uploaded a photo of the receipt from Tom's Diner in Denver on Reddit , which clearly shows the words, '1 Stupid Question $0.38.' Full Article
custom Shoppers form orderly line at Coles as staff hand out one pack of toilet paper to each customer By www.dailymail.co.uk Published On :: Sun, 15 Mar 2020 03:03:14 GMT Video has emerged of a line of Australian shoppers queuing in a calm, orderly fashion as supermarket staff hand out packs of toilet paper. Full Article
custom Apple customers spent $1.42 billion in App Store in one week - and record $386 million on January 1 By www.dailymail.co.uk Published On :: Wed, 08 Jan 2020 23:56:37 GMT The sales totals come as the Cupertino, Califorina,-based tech giant has shifted its focus more toward services, including Apple Music, as sales for its iconic Iphone have slowed. Full Article
custom Phone repair man paid £40 cash NOT to fix customer's mobile By www.dailymail.co.uk Published On :: Fri, 24 Jan 2020 13:34:38 GMT Oli Pickles, 28, was handed the smashed up iPhone 8 plus by a mystery man who refused to leave either his name or any contact details when he came into the workshop in Sheffield. Full Article
custom Apple limits the number of iPhones customers can purchase as it faces delays due to the coronavirus By www.dailymail.co.uk Published On :: Thu, 19 Mar 2020 22:43:52 GMT Apple has limited the number of iPhones a customer can purchase. Consumers can only purchase two of the same model due to production constraints the firm faces because of coronavirus. Full Article
custom Apple removes purchasing limits on iPhones a week after limiting two per customers By www.dailymail.co.uk Published On :: Mon, 23 Mar 2020 16:14:21 GMT Apple has lifted purchasing restrictions on its iPhone a week after limiting customers to two smartphones per order. The policy was due to production delays caused by the coronavirus. Full Article
custom How illegal tanning injections which trigger heart disease are being sold to UK customers on eBay By www.dailymail.co.uk Published On :: Mon, 23 Sep 2019 12:38:01 GMT EXCLUSIVE: MailOnline found multiple listings for melanotan II on the online marketplace despite it being banned in the UK. One seller was even offering a DIY home injectable kit. Full Article
custom Credit card customers should act fast if they want to switch to a ‘zero per cent’ card deal By www.dailymail.co.uk Published On :: Sun, 30 Dec 2018 19:42:08 GMT Interest-free deals are disappearing fast for credit card customers seeking breathing space to pay off debt. The ‘balance transfer’ trick is a popular way of paying off money borrowed. Full Article
custom Saga to axe Platinum card in March leaving customers two months to pay off their balance By www.dailymail.co.uk Published On :: Mon, 28 Jan 2019 17:11:14 GMT Over-50s in possession of Saga’s Platinum Visa card have just two months to clear their debts and find themselves an alternative after the company announced it was discontinuing the product. Full Article
custom American Express pulls its cards from Curve 36 hours after it let customers use it on the app By www.dailymail.co.uk Published On :: Wed, 30 Jan 2019 15:12:03 GMT Curve unveiled on Monday a move that would allow Amex customers to use their card in places that do not usually accept it , by adding their cards to its smartphone app. Full Article
custom American Express customers face higher Platinum Card fees from June By www.dailymail.co.uk Published On :: Tue, 21 May 2019 11:11:25 GMT From June 11, Amex's card will be made from metal rather than plastic, and cost £575 a year compared to £450 now. Full Article
custom Glint app that lets customers pay with gold goes into administration By www.dailymail.co.uk Published On :: Tue, 24 Sep 2019 14:50:38 GMT For five days after it went into administration the company did not mention the matter on its website. Glint says its app still works as normal and users could still deposit money into it. Full Article
custom Hundreds of Saga customers receive surprise payout after platinum credit card mishap By www.dailymail.co.uk Published On :: Sun, 19 Jan 2020 10:43:27 GMT Hundreds of customers of Saga have received an unexpected windfall following its admission that it badly handled the axeing of its popular platinum credit card last year. Full Article
custom Banks refusing to unblock credit cards in branches as customers must phone By www.dailymail.co.uk Published On :: Wed, 29 Jan 2020 09:08:25 GMT Lloyds, Santander, Nationwide, NatWest, Virgin Money, HSBC and Barclaycard all confirmed staff cannot unblock credit cards in branch.Some banks say it must now be done by a specialist team. Full Article
custom Virgin Money credit card customers hit by charges thanks to minimum payment default By www.dailymail.co.uk Published On :: Fri, 01 Feb 2019 09:49:22 GMT Some longstanding Virgin Money credit cardholders have been left with charges on their accounts after discovering they had only been making minimum direct debit payments. Full Article
custom Virgin Money customers hit with credit card interest charges will be refunded By www.dailymail.co.uk Published On :: Mon, 04 Mar 2019 13:26:55 GMT Virgin Money is refunding loyal customers hit by interest charges after they unwittingly only made minimum payments on their new Virgin Atlantic credit cards. Full Article
custom Lloyds Banking Group credit card customers could have cards cancelled in February By www.dailymail.co.uk Published On :: Tue, 21 Jan 2020 09:37:57 GMT Britain's largest banking group, which owns Lloyds, Halifax and Bank of Scotland, spelled out changes aimed at those in 'persistent debt' for 36 months. Full Article
custom New Visa incentive for shops to give cashback to customers By www.dailymail.co.uk Published On :: Tue, 21 Jan 2020 22:58:13 GMT Visa's scheme marks the first time all the UK's banks will pay small stores to offer cashback. Beccy Soper (pictured), of Beccy's Greengrocers in Stockbridge, Hampshire, said: 'It's a win-win'. Full Article
custom FCA: Banks must help customers in debt and not cancel their credit cards By www.dailymail.co.uk Published On :: Mon, 03 Feb 2020 13:41:27 GMT The Financial Conduct Authority has told banks to help customers get out of debt, amid concerns of a potential wave of credit cards being scrapped under new rules. Full Article
custom 240,000 Santander customers ask for credit card and mortgage holidays By www.dailymail.co.uk Published On :: Wed, 29 Apr 2020 10:18:12 GMT The UK arm of Santander revealed its pre-tax profit fell 58 per cent to £114million in the first three months of 2020. Full Article
custom Amex credit card customers given more time to spend for bonus points By www.dailymail.co.uk Published On :: Fri, 01 May 2020 12:31:34 GMT Newcomers to American Express now have more time to rack up points bonuses for their credit card spending, with the card provider doubling the length of some of its welcome offers. Full Article
custom Virgin Money customers' credit cards suspended during lockdown By www.dailymail.co.uk Published On :: Thu, 07 May 2020 14:16:07 GMT Customers of Virgin Money rounded on the bank after it suspended their credit cards, despite many of them not struggling with their repayments and clearing their balance in full. Full Article
custom RACHEL RICKARD STRAUS: Brighthouse let down customers By Published On :: Tue, 24 Oct 2017 15:23:34 +0100 I’m all for being thorough, but the sooner redress is given the better chance there is of getting those who are mistreated back to the position they would have been in. Full Article
custom Some straight-talking advice for British Gas customers By Published On :: Wed, 11 Apr 2018 21:00:46 +0100 Navy Retired, in Merseyside says: ‘If you are a British Gas customer, you might as well put £200 - 300 down the nearest drain. Switch - it is so easy.’ I think he or she is bang on the money. Full Article
custom Netflix will raise $1 billion for new shows as customer projections have doubled By www.dailymail.co.uk Published On :: Wed, 22 Apr 2020 21:29:15 GMT Netflix will raise $1 billion for new shows and has most programs for 2020, and much of 2021, filmed, plus is working on more than 200 projects, says Chief Content Officer Ted Sarandos. Full Article
custom British Gas prepayment customers vent anger at energy giant By www.dailymail.co.uk Published On :: Tue, 07 Jan 2020 07:36:54 GMT Numerous British Gas customers with prepayment meters claim they are struggling to top-up since the energy giant switched from Paypoint to Payzone terminals. Full Article
custom Ovo acquisition of SSE - what will it mean for customers? By www.dailymail.co.uk Published On :: Wed, 15 Jan 2020 12:32:11 GMT Ovo's acquisition of energy giant SSE has been completed today, meaning the supplier will now be responsible for five million customers. Full Article
custom Broadband customers are still paying £9m more A DAY than needed By www.dailymail.co.uk Published On :: Thu, 23 Jan 2020 11:06:57 GMT Broadband customers are still paying £9m a day more than they should, according to data from check and challenge site, Is My Bill Fair. Full Article
custom Ovo Energy to pay out £8.9m after overcharging customers By www.dailymail.co.uk Published On :: Wed, 29 Jan 2020 10:18:02 GMT Ofgem says Ovo has agreed to pay the voluntary redress after some customers were undercharged while some were overcharged due to problems with its IT systems. Full Article
custom Big Six customers jet off to San Francisco with energy savings By www.dailymail.co.uk Published On :: Mon, 03 Feb 2020 08:45:27 GMT Currently, 1.9 million Eon customers could be missing out on £283 by staying on a standard variable tariff, the equivalent of a return flight to San Francisco. Full Article
custom EE customers see mobile bills rise 2.2% from March By www.dailymail.co.uk Published On :: Wed, 05 Feb 2020 15:24:32 GMT For customers paying £30 a month on their contract, the inflation-linked hike means an increase of 66p a month - or £7.92 a year. Full Article
custom BT customers will see broadband and mobile rise 1.3% By www.dailymail.co.uk Published On :: Fri, 14 Feb 2020 16:32:53 GMT The telecoms giant is now using the Consumer Price Index measure of inflation for bill rises. Last year, it froze prices while it says it has never used inflation-linked rises in the past. Full Article
custom Broadband customers are seeing their bills increase by as much as 89% when their contract ends By www.dailymail.co.uk Published On :: Sat, 15 Feb 2020 09:01:12 GMT Out of the 68% of customers hit with a price rise, some providers even increased prices by as much as 89%, according to data from Which?. Full Article
custom British Gas reverses the minimum top up limit back to £1 for prepayment customers after backlash By www.dailymail.co.uk Published On :: Mon, 17 Feb 2020 10:59:49 GMT The Big Six supplier decided to change the limit at the same time it announced it was moving from Paypoint to Payzone terminals, leaving customers with 15,000 fewer locations to top up. Full Article
custom Broadband customers charged up to £90 a year to keep email addresses after they switch providers By www.dailymail.co.uk Published On :: Fri, 28 Feb 2020 09:22:37 GMT BT charges customers up to £7.50 to hold onto their address, equivalent to £90 annually. TalkTalk charges previous customers £5 each month to keep their old email address - or £60 a year. Full Article
custom Complaints rocket as Together Energy is handed 36,000 extra customers By www.dailymail.co.uk Published On :: Wed, 04 Mar 2020 09:25:57 GMT Jan and Bill Burrough found out Together Energy had taken over their account in December 2018 and a month later asked for a credit refund. But the supplier took seven months to provide a bill. Full Article
custom Customers complain that Thames Water is charging those with smart meters more than those without By www.dailymail.co.uk Published On :: Thu, 05 Mar 2020 09:09:14 GMT Frustrated Thames Water customers have complained that the smart meters fitted by the firm do not work properly and are actually costing households more money. Full Article