From videos of drunk and disorderly airline passengers to stories of hospital visitors angrily refusing to wear masks, customer-facing work seems to have gotten a lot more difficult – even dangerous -- over the past few years. It's important that organizations understand the experience of frontline workers now, and help to better protect their employees, says Christine Porath, professor of management at Georgetown University. She's studied incivility for 20 years, and has spoken to workers in many industries in the last few years about what it's like working with customers today - with stress, anger, and incivility seemingly on the rise. And she has advice for managers and leaders. Porath is the author of the HBR Big Idea article "Frontline Work When Everyone Is Angry."

In The New World of Work video series, host and HBR Editor in Chief Adi Ignatius explores how top-tier executives see the future and how their companies are trying to set themselves up for success. Each week, he interviews a top leader live on LinkedIn, and in this special IdeaCast episode, he speaks with LinkedIn CEO Ryan Roslansky on how his company adapted during the pandemic (and after) and how he approaches growth, talent management, and more. You can browse previous episodes of The New World of Work on the HBR YouTube channel and follow HBR on LinkedIn to stay up-to-date on future live interviews. Ignatius also shares an inside look at these conversations —and solicits questions for future discussions — in a newsletter just for HBR subscribers. If you’re a subscriber, you can sign up here.

It's the start of a fresh year, and optimism is in the air. But if you want happiness to extend far beyond your New Year's resolution, Robert Waldinger says you can take some inspiration from the longest-running study of happiness out there. He’s a psychiatrist who runs the Harvard Study of Adult Development. The longitudinal research has followed individuals and their families for nine decades. He shares what makes people happiest in the long run and how their work factors into that. Waldinger is the author of the new book "The Good Life: Lessons from the World’s Longest Scientific Study of Happiness."

We all know that creativity is the backbone of innovation and, ultimately, business success. But we don't always think deeply about how creative people get their ideas and the steps we might take to do the same. Gabriella Rosen Kellerman, a physician and chief product and chief innovation officer at BetterUp, and Martin Seligman, a professor of psychology at the University of Pennsylvania, say there are four types of creativity -- integration, splitting, figure-ground reversal, and distal thinking -- and explain how each shows up at work. Amid startling advances in artificial intelligence, people who hone these skills will set themselves apart. Kellerman and Seligman are the authors of the HBR article “Cultivating the Four Kinds of Creativity” and the book Tomorrowmind.

Many people blame the shortage of low-wage workers on the enduring impact of the pandemic. But management professor Joseph Fuller and senior researcher Manjari Raman of Harvard Business School say that the real reason has been long in the making. Their studies show that companies view low-wage workers as people who will be in the job only for a short time. Instead, the researchers find that these employees are loyal and want development and a clear path to career advancement. The researchers share practical suggestions for how leaders and managers can do better in hiring, development, and mentoring. Fuller and Raman wrote the HBR article "The High Cost of Neglecting Low-Wage Workers."

New AI technology enables anyone to become a programmer — opening doors to faster analytics and automation but also presenting big challenges. Organizations need policies and strategies to manage the chaos created by what Tom Davenport calls “citizen developers.” Davenport is a professor of management and information technology at Babson College, and he’s been studying how employees are using new AI tools and how companies can both encourage and benefit from this work. He suggests practical ways for team and organizational leaders and IT departments to best oversee these efforts. Davenport is coauthor of the HBR article “We’re All Programmers Now” and the book All-in On AI: How Smart Companies Win Big with Artificial Intelligence.

Economic activity has long been concentrated in big metropolitan areas. But has the rise of remote work technology -- and its accelerated adoption during the pandemic -- changed that? How are talent flows between geographies changing? And what does it mean for employers? Richard Florida, professor at the Rotman School of Management at the University of Toronto known for coining the term "creative class," shares his latest research, which shows the deepening links between urban centers in various parts of the world, and he explains how these "meta cities" remain important places for people to connect. He is coauthor of the HBR article “The Rise of the Meta City.”

Organizations regularly reward devoted workers who put in long hours. At the same time, “always-on” communication spurred by the pandemic and new digital tools encourage workaholism. But research shows that it’s not just individuals who are harmed by overworking. Their employers are, too. Malissa Clark, associate professor and head of the Healthy Work Lab at the University of Georgia, explains how companies unwittingly create a workaholic culture — one that ultimately backfires with higher turnover and disengaged employees. She shares what companies can easily do to change that. Clark wrote the new book Never Not Working: Why the Always-On Culture Is Bad for Business--and How to Fix It.

A growing number of workers are reaching retirement age around the globe. At the same time, many countries face a worker shortage, especially in critical areas like health care. Ken Dychtwald, cofounder and CEO of Age Wave, says it’s time for companies to stop overlooking this valuable labor pool, because AI alone won't alleviate the tight supply. He explains why many late-career people want to work longer. And he shares creative and often simple ways that companies can keep older workers engaged, including phased retirements, non-ageist recruiting, mentorship programs, and grandparental leave. Dychtwald is a coauthor of the HBR article "Redesigning Retirement."

Managing technology has never been more challenging. HBR IdeaCast’s new special series, Tech at Work, offers research, stories, and advice to make technology work for you and your team. Listen every other Thursday starting May 2 in the HBR IdeaCast feed, after the regular Tuesday episode.

Managing technology has never been more challenging. HBR IdeaCast’s new special series, Tech at Work, offers research, stories, and advice to make technology work for you and your team. This week: how your team can get the most out of working with generative AI.

Managing technology has never been more challenging. HBR IdeaCast’s new special series, Tech at Work, offers research, stories, and advice to make technology work for you and your team. This week: how digital marketers are preparing for the end of third-party cookies—and what this change means for the open Internet.

Managing technology has never been more challenging. HBR IdeaCast’s new special series, Tech at Work, offers research, stories, and advice to make technology work for you and your team. This week: how your team can get the most out of digital collaboration tools.

Managing technology has never been more challenging. HBR IdeaCast’s new special series, Tech at Work, offers research, stories, and advice to make technology work for you and your team. This week: how to prepare your company for the future of spatial computing.

What if the key to efficiency in a world increasingly powered by AI wasn't quantity, but quality? Neuroscientist Mithu Storoni has looked at how and when our brains are the most creative and truly productive at knowledge work. As automation and AI take more rote takes off our plates, she shares how we can train our brains to be more effective at doing work that really matters. She explains how our brains tackle different kinds of work, how we can better schedule our days to align with those states of mind, and what this all means for managers and organizations. Storoni is the author of the new book Hyperefficient: Optimize Your Brain to Transform the Way You Work.

We live in a world that seems more divisive and polarized than ever, and it’s common to describe this phenomenon as tribalism. But Michael Morris, professor at Columbia Business School, says that term is often misunderstood and that tribal instincts can in fact be very positive influences in society and at work. He uses the lens of cultural psychology to explain the deep-seated instincts behind the human need to join and identify as a group. And he breaks down how team managers and organizational leaders can leverage tribal instincts in positive ways strengthen workplace culture. Morris is the author of the new book Tribal: How the Cultural Instincts That Divide Us Can Help Bring Us Together.

Managing is a tough job, sometimes a seemingly thankless one where you can feel squeezed from all sides. But for team leaders who are feeling burnt out or overwhelmed with their job, Daisy Auger-Domínguez has advice on regaining your joy at work. She recommends various techniques to incorporate optimism and well-being into your management role. They include remembering your purpose, embracing a beginner’s mindset, keeping a folder of positive feedback as inspiration, and celebrating the contributions of team members. Auger-Domínguez is a workplace strategist and the author of the HBR article "Finding Joy as a Manager — Even on Bad Days."

Universal Consulting Opportunities (UCO), a subsidiary of Stellar MLS, has announced an agreement with Arab MLS to enhance its real estate practices across the Arab region and beyond. UCO will advise Arab MLS to further drive efficiency, transparency, user experience and the way people connect with properties, starting with Egypt, Dubai, Kuwait, Bahrain, Qatar, and…

The post Stellar MLS Subsidiary Working With Arab MLS to Enhance Practices in the Arab Region appeared first on RISMedia.

Report on the latest statistical data regarding adults and e-cigarette use.

Report on the latest smoke-free laws that are affecting public places.

What if you could work on your computer, but your computer was on your face? I'm not convinced this is Apple Vision Pro's killer app.

Three ways the transition to hybrid and remote work has changed business for good

Organizational culture is the degree of agreement and commitment to a set of values and expected behaviors. When such agreements and commitments are widely and deeply held, the culture is considered "strong".

Each of these capabilities?Automated Vendor Assessments, Intelligent Staffing, and Automated Framework Updates?automate crucial yet time-consuming workflows, ensuring enterprises can effectively address today's threat landscape

AI-native cybersecurity and digital work platform integration delivers real-time threat detection and automated remediation to natively secure virtual and physical environments

AI-powered document SDKs, low-code solutions, and a workflow automation platform deliver the building blocks to accelerate digital transformation in modern businesses

Creatio works to transform legacy processes that impact enterprise productivity

Sinoway defines GenAI as it applies to the business environment as an extension of how AI and machine learning have been used for decades, which had been primarily numeric. GenAI now allows for the same applications, but with text, video, and audio. The same tools we applied to numbers we're now applying to words. GenAI analyzes literally millions, even billions, of data-points and makes predictions about the next letter in a word, the next word of the sentence, or the next sentence in a paragraph. It then comes up with a response to answer a query. Its predictive qualities usually produce good answers, but the possibility of hallucinations, which is what incorrect predictions resulting in wrong answers are called, is worrying.

What organizations that depend on dynamic documents really need are solutions that work seamlessly across all platforms. This way, organizations can eliminate compatibility issues and reduce most?if not all?of the costs that are associated with restricted formats.

AI adoption as a whole is very fragmented depending on the organization, depending on the market business vertical. The real game changer of AI is embedding into those deeper systems of operations, not just surface level use cases of generate a blog, generate news. AI should be evolving with your organization, your culture, and your appetite for risk. That's where Workgrid certainly comes in. Workgrid's platform is built to meet you wherever you happen to be on that journey.

Valid Through: 10/31/2015
$2.00 off / valid up to six people
9067 International Dr.
Orlando, FL 32819

As a proof of concept, a recurrent neural network (RNN) model was developed using electronic medical record (EMR) data capable of continuously assessing a child's risk of mortality throughout an ICU stay as a proxy measure of illness severity.

Healthcare workload has emerged as an important metric associated with poor outcomes. To measure workload, studies have used bed occupancy as a surrogate. However, few studies have examined frontline clinician workload and outcomes.

Chris brings you a bit of a different episode today because his main production machine has just died. Want to support? Go to tfttf.com/support Topics: [OTHER] Pellworm : We spent a week on Pellworm, a 37 square kilometer island located in the Wadden Sea. We’ve taken pictures too. [COOL] Lost Places – Horror-Hospital … AI … Continue reading "920 Death of a Workhorse"

The post 920 Death of a Workhorse appeared first on PHOTOGRAPHY TIPS FROM THE TOP FLOOR.

Anna Riha, Nikolas Siccha, Antti Oulasvirta, and Aki Vehtari write: When building statistical models for Bayesian data analysis tasks, required and optional iterative adjustments and different modelling choices can give rise to numerous candidate models. In particular, checks and evaluations … Continue reading →

Laboratory assays are central to much of biomedical research. My colleagues and I recently received a research grant to do better assays using Bayesian inference. Beyond the usual challenges of fitting nonlinear hierarchical models to real data that can sometimes … Continue reading →

Several people pointed me to this news report on a successful bettor in an election prediction market: Not only did he see Donald Trump winning the presidency, he wagered that Trump would win the popular vote—an outcome that many political … Continue reading →

The project provides a visual representation of the creative process... more

A New York appellate court ruled that a worker should have been granted partial summary judgment on his Labor Law claims but split on whether a subcontractor on the project…

A New York appellate court ruled that a worker should have been granted summary judgment on his Labor Law claim for his fall from an unsecured ladder. Case: Rivera v. 712…

A New York appellate court ruled that a company partially owned by an individual serving as the general contractor on a construction project at his private residence was not liable for…

A New York appellate court ruled that a worker should have been denied permission to amend his complaint to add a new defendant to his Labor Law action. Case: Rowe v.

A New York appellate court ruled that an employer was entitled to the dismissal of an injured worker’s civil claims against it after it was held liable for workers’ compensation…

A New York appellate court ruled that a worker should have been granted summary judgment on his Labor Law claim for falling from a scaffold. Case: Amaro v. New York City…

A New York appellate court ruled that an injured worker should have been granted partial summary judgment on his Labor Law claims for a bridge construction accident. Case: Chiarella v. New…

A former U.S. Postal Service employee pleaded guilty to four counts of making false statements to receive federal workers’ compensation benefits, the U.S. Justice Department announced. Christopher Gleason, 36, of Auburn,…

A New York appellate court ruled that a worker was properly denied leave to file a late notice of claim. Case: Matter of Polak v. MTA Long Island Railroad, Nos. 2022-00039…

A New York appellate court upheld a grant of summary judgment for a worker who fell from a scaffold. Case: Ramirez v. Pace University, No. 2022-04811, 08/28/2024, published. Facts: Jonathan Ramirez allegedly fell from…

A New York appellate court upheld a denial of summary judgment to a Labor Law defendant and ruled that the worker was entitled to amend his complaint to add more…

A New York appellate court ruled that a worker should have been granted leave to belatedly file a claim for injuries allegedly received while working on a school construction project. Case:…