The partnership enables the companies to offer an embedded, end-to-end solution that allows GSOC operators monitoring disparate sites to generate a security response through RSPNDR with the click of a button.

National retail hair care franchise Sport Clips Haircuts partnered with Eagle Eye Networks reseller Blue Iron Sentinel for a custom cloud video security solution across its 80 company-owned U.S. locations.

In remote video monitoring, best practices at the customer premises lead to successful outcomes at the central station.

The Quick Quote mobile app allows users to quickly and easily request a custom machine guarding quote from their smartphone, eliminating the need to speak with a salesperson.

These custom belt guards are built with a low-cost design process through lean manufacturing.

Customizable Stack Lights feature long-life LEDs that function as safety awareness indicators.

AlarMax’s new e-commerce platform offers security dealers and integrators a personalized, efficient tool to streamline their operations and enhance customer service.

Assembling a custom perimeter safety rail is easy with RailGuard Fit-Rite Rail. Use this system on roofs, mezzanines and loading docks, or for in-plant machine guarding. Assemble the rail on-site to fit your application by simply ordering the lineal feet of rail and base type.

Pre-COVID-19 pandemic work life may not return as quickly for employees in customer-facing industries. As some experts see it, the immediate future for workers in grocery, retail, hospitality and similar sectors still includes the risk of stress and anxiety stemming from interactions with angry or aggressive customers.

Cambridge, MA — Nine out of 10 customer service workers recently surveyed say they’ve experienced an increase in customer abuse and hostility over the past 12 months.

Victoria, Australia — “Transport workers are people too. Please respect them.” That request appears alongside the images of Public Transport Victoria workers clad in custom safety vests depicting their life stories.

Arlington, VA — Six fatal incidents involving customer truck drivers in the past three years have prompted the Mine Safety and Health Administration to issue a safety alert.

Customize different types of skin care dispensers with the updated Pick and Mix website.

Today’s suppliers do more than simply mix a formulation to the customer’s request; they offer guidance and expertise, typically staffing nutritionists, biochemists, and medical experts, as well as experts on regulations. They realize that often the company ordering a premix might not have the knowledge or in-house experience to create a safe and effective blend that includes the appropriate amounts and delivered bioavailability for each vitamin, mineral, or other component.

Mealogic manages the complexities of food delivery, from user-friendly ordering to meal preparation and customer support. These capabilities allow partners to focus on their core strengths while expanding into meal delivery, leveraging their already-developed audiences to create a new revenue stream. 

Ecore International has been upcycling rubber into high-performance surfaces for over 40 years. The firm announces the launch of its TRUcircularity program, which aims to eliminate rubber waste by recycling and reimagining every end-of-life rubber floor. 

Laticrete introduces Hydro Ban Rapid Custom Shower System, a suite of niches, benches, seats, curbs, and other accessories.

Infinity Drain now offers customization capabilities for its product lines, and it also offers Next Day Custom Linear Drains. 

VersaCap is used to create custom, matching, flush stair treads and returns that perfectly compliment the floor plank to provide an elegant cohesive look. 

Shower installation and accessories technology for 2023 combines design elements, ease of installation and innovation in this roundup.

The company offers a wide variety of services, including whole bird cut-up, custom breast and thigh deboning, breast and tender hand portioning, marination and re-packing.

During her tenure as vice president of customer and community, Hughes was instrumental in nearly doubling the organization's revenue.

Design Milk Associate Editor Aria Lee joins Take 5 sharing delectable cakes, Mondrian-esque stained glass, a shoe collaboration + more!

Bitsight, the cyber risk management solutions provider, has introduced new asset mapping capabilities to help companies better manage vulnerabilities across their extended attack surface.

H&M clothing, footwear and accessories store on Tverskaya Street in Moscow closed on November 30.  An employee was filmed removing store banners and signs. A note to customers on a window says that the store is permanently closed, but all returns will be processed accordingly.  The staff of H&M Russia recorded a video in which they say goodbye to customers. 

The use of RFID offers a whole range of advantages, two of which clearly stand out: precision and speed. DENSO explains what this means for the retail sector.

The number of POS software installations at major retail and hospitality operators worldwide surpassed 9 million as of June 2023, according to a new study from strategic research and consulting firm RBR Data Services, a division of Datos Insights.

By Jeremy Landau, freelance writer.

Retail's dynamic environment is seeing a real shift, driven by the integration of advanced software solutions. This goes beyond a mere technological upgrade – it's about completely transforming the customer experience.

The retail industry is witnessing an unprecedented level of competition, and traditional marketing strategies are becoming obsolete.

Recognizing the need for enabling innovative digital customer experiences, Ergonomic Solutions will showcase a comprehensive lineup of engaging customer facing solutions to drive personal interaction in retail and hospitality environments at EuroCIS 2024 (Hall 9 A40) in Dusseldorf from 27th – 29th February.

By Jack Pollard, freelance writer.

Retail is one of the most competitive landscapes out there today. Consumption is at an all-time high, but the cost of living crisis means that brands need to fight harder than ever to convince consumers that their products are what they need.

The Posiflex Group has responded to rising demand from customers in Europe by recruiting a seasoned executive to boost the European sales and marketing operations in its KIOSK subsidiary, a manufacturer of kiosks and interactive displays.

The Ergonomic Solutions Group, the designer and manufacturer of technology mounting solutions, has launched the SpacePole Kiosk – described as a multifunctional platform with maximum flexibility for a wide range of self-service applications including self-check-in/check-out, self-ordering, endless aisle, product display & advertising, ticketing, click & collect and many more.

Building on the theme, ‘Make the impossible, possible’, Manhattan Associates has opened its annual EMEA Exchange event to an audience of more than 300 customers and press, with keynotes that introduced the European market to Manhattan Active Supply Chain Planning and Generative AI solutions; Manhattan Active Maven and Manhattan Assist.

By Franklin Carpenter, freelance writer.

The importance of customer data in retail continues to grow, pushing businesses to seek efficient management strategies. Cloud computing has proven to be a powerful resource for tackling customer data challenges, enabling retailers to streamline their processes.

PayPoint has announced its partnership with

Digital wallet and fintech platform Careem Pay has launched...

Ticketmaster seems to have experienced a data breach, with the ShinyHunters hacker group claiming to have exfiltrated 560 million customer data

Auto Contact, our range of self-service solutions, can help free up agents to handle more complex and revenue-generating calls –and at the same time improve the overall customer experience whilst reducing costs.

Suresh Khadakbhavi, CEO of Digi Yatra, envisions a seamless travel experience through innovative technology, emphasizing privacy, efficiency, and sustainability while transforming air travel into a contactless, user-friendly journey.

Care isn’t just part of the name at GSK Nutritional Healthcare. It’s at the heart of its customer help lines. But Ashley Thomas knew that the company’s legacy telephone technology was becoming a bit of a hindrance. Keen to boost customer service with new technology, a review of the market led Ashley to BT Cloud Contact

Tesco, one of the world’s largest retailers, is using the BT Cloud Contact solution to give its UK customers an enhanced, more flexible and more responsive contact centre service.

Speaking to investors at a Morgan Stanley conference, Altman said the AI company will focus on building a platform that sells APIs to others and creates killer apps like ChatGPT.

It may be counterintuitive, but the more positive online reviews a product gets may actually lead to a net negative profit for the retailer. That's the conclusion of new research by a team of marketing experts from a Dutch and a German university that will be published in the September 2016 issue of the Journal of Retailing.

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Satisfy your customers and win in the stock market, says a new study by a team of researchers from Michigan's University Research Corridor, who found positive stock returns on customer satisfaction far out-distance competitive market measures that have been in play for more than half a century.

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It offers centralized request management, omnichannel integration, self-service capabilities, enhanced visibility for business partners, employee training and tools, powerful analytics capabilities, seamless integration with existing systems, and comprehensive service offerings.

Microsoft's clusters of Advanced Micro Devices' flagship MI300X AI chips will be sold through its Azure cloud computing service. AMD, which expects $4 billion in AI chip revenue this year, has said the chips are powerful enough to train and run large AI models.

New Eggo Fully Loaded Waffles inspired Eggo's collab with The Surgeon to drop the first-ever Eggo Fully Loaded Kicks in two colorways: Chocolate Chip Brownie and Strawberry Delight.

New platform features seamlessly combine visibility data from all modes, truck appointment scheduling, and warehouse yard management—driving productivity and performance

Companies that make belts, conveyors, and associated equipment like motors have a wide array of customers in the snack food and wholesale bakery industries, because every food production facility relies heavily on these technologies throughout their processes.

Industrial commercial bakeries look to dough customization machines like water chillers, water meters, ice makers, and automated dough scoring units to improve and automate the dough process, primarily during mixing.