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Imagine Tactics - V1.3





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Contactless payments for everyday purchases increase globally

A Mastercard global consumer study has shown...




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Visa supports UAE's move to increase contactless payments limit

Visa has announced it will support the UAE Central...




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Cities tackling climate change: a new strategy for mitigation

Cities are key players in global greenhouse gas (GHG) emissions. A new World Bank study has proposed a three-stage plan for mitigating climate change at a local level. Its recommendations include improving urban infrastructure and encouraging lifestyle change, but most importantly, clarity in the way urban GHG inventories are calculated.




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The Week in Ransomware - May 8th 2020 - Attacks Continue

Ransomware operators continue their worldwide attacks against healthcare organizations and businesses, while leaking the data of victims who do not pay a ransom. [...]




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Rail vehicle manufacturer Stadler hit by cyberattack, blackmailed

International rail vehicle construction company, Stadler, disclosed that it was the victim of a cyberattack which might have also allowed the attackers to steal company and employee data. [...]




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High quality evidence suggests vitamin D can reduce asthma attacks

A new Cochrane Review, published in the Cochrane Library today and presented at the ERS International Congress, has found evidence from randomised trials, that taking an oral vitamin D supplement in addition to standard asthma medication is likely to reduce severe asthma attacks.

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  • Health & Medicine

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Cleaning up after smss-DoOoMs virus attack




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Changes in household consumption could help tackle climate change

A new analysis of greenhouse gas (GHG) emissions from Swiss household consumption reveals a large difference between the best and worst households – which range between the equivalent of 5 to 17 tons of CO2 per capita per year. It suggests GHG reductions are possible if more households adopt similar consumption patterns to those with the lowest emissions.




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Even small urban green spaces can help tackle the heat island effect

Green spaces in cities can have a cooling influence which helps reduce the ‘urban heat island effect’. New research from Portugal has demonstrated that even a small community garden can provide a significant cooling impact that can help efforts to adapt to climate change.




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Tackling environmental crime with intelligence-led policing: the case of e-waste

Transnational environmental crime is notoriously difficult to control. Intelligence-led policing (ILP) has been suggested as one way of tackling the complex issue. This study assessed the use of ILP to prevent the illegal export of e-waste in the UK. The authors found that ILP successfully generated intelligence to address the problem and recommend that cross-border ILP be established to tackle environmental crime in Europe.




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Covid-19 to give rise to non-contact biometric attendance

As offices start to reopen, Biometric systems could pose a big threat to safety from coronavirus.




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Cloud contact centres

BT Cloud Contact Offers customers a complete contact center solution including in built omni-channel, embedded IVR, and an inbuilt customer relationship system as standard.




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GSK Nutritional Healthcare chooses a BT Cloud Contact solution

GSK Nutritional Healthcare chooses a BT Cloud Contact solution to improve service on vital customer help lines powered by Enghouse Interactive




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BT Inbound Contact

Boost contact centre efficiencies with Inbound Contact




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The contact centre of the future

Contact centres may have poor reputations but they should be seen as a strategic resource, says Nicola Millard, BT’s in-house futurist




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Video : Let my customers self-serve with Auto Contact

Auto Contact, our range of self-service solutions, can help free up agents to handle more complex and revenue-generating calls –and at the same time improve the overall customer experience whilst reducing costs.




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Tackling ambiguity in the management of natural resources

Ambiguity arises in a decision-making process when there is more than one way of interpreting a problematic situation. A new study has explored five possible strategies to overcome ambiguity in natural resources management – rational problem solving, persuasive communication, learning through dialogue, negotiation and opposition. A case study of water management in Spain is given to illustrate how these strategies have been used.




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Satellite images as evidence in court: legal obstacles to their use in environmental investigations

Satellite images could be used as evidence in environmental crime cases in the future, a Belgian judge and researcher predicts. However, there are several obstacles to their use at present. Notably, they do not provide sufficiently detailed evidence for the courtroom.




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Integrated approach needed to tackle coastal flooding

A new study outlines the challenges faced in securing Europe's coastlines against flood damage. The study highlights the importance of taking an integrated approach to coastal management which accounts for scientific, socio-economic and political factors, and considers the problem at local, regional and national levels, from the perspectives of all stakeholders.




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Science and policy united to tackle eutrophication in Mediterranean

Together, European policy and research initiatives provide a sound basis for actions to tackle eutrophication in the Mediterranean Sea, a recent analysis concludes. The review brings together scientific understanding from over 50 years of research on eutrophication and a discussion of the policy frameworks currently in place to deal with this issue.




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Could freshwater crustaceans curb algal blooms?

Algal (cyanobacterial) blooms are a major threat to marine and freshwater ecosystems, as well as to human health. This study investigated a way to reduce numbers of harmful cyanobacteria using freshwater crustaceans. Data from a large Swedish lake show that this approach can be effective but is best used alongside other methods, such as nutrient reduction.




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Contactless dining tops the menu now

Restaurants have been hit hard and are expected to continue facing a challenge in getting customers back as social distancing becomes the new norm.




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Hacking attacks on educational portal tripled in Q1 amid online learning

DDoS attacks during the first three months of this year have seen a significant spike in attacks on educational websites.




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Apple, Google ban use of location tracking in contact tracing apps

Both the companies said privacy and preventing governments from using the system to compile data on citizens was a primary goal




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India sees most IoT attacks in April-June

The country saw a 22% jump in total number of attacks in the IoT segment during the quarter ended June, the report said.




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Hacking attacks on educational portal tripled in Q1 amid online learning

DDoS attacks during the first three months of this year have seen a significant spike in attacks on educational websites.




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Edge datacenters the next big thing in India: CTO and MD, NAM, Datacenter Dynamics

While Edge data centers will be providing an array of services independently, a more centralized data center can be backing them up with cloud services and analytics.




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Contact with nature can reduce the risk of allergies

Loss of biodiversity may be connected to the rising incidence of allergies and other chronic inflammatory diseases, such as asthma, in people living in urban areas, according to recent research. Contact with the natural environment appears to be good for health, not only for a feeling of wellbeing, but also for boosting the human immune system.




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Four fast-action strategies to tackle abrupt climate change

A new study has assessed the potential of several “fast-action” climate change mitigation strategies. Key options are reducing use of hydrofluorocarbons (HFCs), reducing emissions of black carbon and ozone-forming pollutants, and sequestering carbon through afforestation and biochar production.




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PM2.5 air pollution strongly linked to increased risk of heart attacks

Long-term exposure to particulate matter pollution is strongly linked with heart attacks and angina, a new European study of over 100 000 people has shown. The results indicate that this association exists at levels below current European limits, and that the burden of disease due to particulate matter may have been largely underestimated.




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Tackling mercury pollution in the EU and worldwide – November 2017

Mercury is a heavy metal that is well known for being the only metal that is liquid at room temperature and normal pressure. It is also a potent neurotoxin with severe global human health impacts. It can be converted from one form to another by natural processes, and, once released, actively cycles in the environment for hundreds to thousands of years before being buried in sediment. This In-Depth Report from Science for Environment Policy summarises the latest scientific studies and research results on mercury pollution in the global environment.




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The contact centre of the future

Contact centres may have poor reputations but they should be seen as a strategic resource, says Nicola Millard, BT’s in-house futurist




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Case Study : Tesco uses BT Cloud Contact technology to bring it closer to customers

Tesco, one of the world’s largest retailers, is using the BT Cloud Contact solution to give its UK customers an enhanced, more flexible and more responsive contact centre service.




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Cortex 98: A Stable Stack of Bricks

Grey got a gift he cannot use, Myke is still outfitting Mega Studio, and they both discuss clarity in projects.




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Bake Off semi-finalist Stacey Hart on learning to cook without sugar

Great British Bake Off semi-finalist, Stacey Hart, has taken on a new challenge - creating delicious treats without using refined sugar. Here the baker from Hertfordshire explains what prompted her to make changes and shares her recipes.








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Is sex after a heart attack safe? Women want to know

Women who have had heart attacks want more information than they're currently getting from their cardiologists in order to move on with their lives.



  • Fitness & Well-Being

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Caged cameraman films polar bear attack

A BBC videographer learns what an Arctic seal's final moments might look like.




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Japan braces for attacks by gigantic mutant radioactive monkeys

Japanese researchers will release monkeys into the radioactive zone near Fukishima nuclear plant to test radiation levels. What could possibly go wrong?




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10 spectacular, record-setting waterfalls

From the tallest to the most powerful, to even the biggest underwater waterfall, you don't want to miss these natural wonders.



  • Wilderness & Resources

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Tackling the bulk bins: savory millet cakes

Looking for a side dish for your Easter dinner that's out of the norm? These delicious cakes would do the trick - just don't tell your guests they're eating bir




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Room and billboard: Prefab dwelling attached to massive blank canvas

Perched above Mexico City's trendiest shopping district, the Billboard House is obscured by a mural created by the dwelling's artist-in-residence.



  • Remodeling & Design