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RCBC Bankard improves fraud detection with voice biometrics

Faster authentication can reduce contact center costs, help eliminate the need for security questions, and contribute to an enhanced customer experience




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Alliance Bank improves CX with Ephesoft?s intelligent capture solution

Financial services organizations typically have high-volume, high-value documents, which can be manually intensive if processes are not automated




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Manquehue Hotels provides the personal touch with Oracle Hospitality

Hospitality technology fuels hotel chain growth




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Centra Health improves patient care with Oracle Cloud apps

Hospital network moves finance, procurement, human resources, and supply chain applications to the cloud to increase efficiency and improve business insights




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City of Burbank heightens address accuracy with Melissa data quality tools

With better address data, the city added more than 300 missing addresses to the Census file provided by the federal government




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Qualtrics company Delighted provides Amazon with customer feedback feature

Collaboration between Delighted, a Qualtrics company, and Amazon Business empowers organizations of all sizes to listen, understand, and act on customer feedback in real-time




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ReadCube partners with publishers to launch initiative to access literature for COVID-19 research

The COVID-19 Research Pass (CPR) program provides direct access to more than 26 million articles




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Optimize the Revenue Cycle to Increase Profit without Adding Patients

Some health care organizations believe that increasing the number of patients walking through the doors is the surest way to see an increase in revenue. While this is one way of increasing profit, there are several actions your organization can… Read More

The post Optimize the Revenue Cycle to Increase Profit without Adding Patients appeared first on Anders CPAs.




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Keeping It Personal With Natural Language Processing

Look at your organization and consider the unstructured text or audio data you gather and the possible revelations it may hold. That data reflects the voices of those you serve and holds the potential to help you deliver better experiences, improve quality of care and enrich human engagement. There are powerful stories to be told from your unstructured text data. And the best way for you to find them is with natural language processing.




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Transform Customer Service With Next-Gen Knowledge: Why and How

The consumer has spoken. Forrester Research asked 5,000 of them, "What created the biggest pain when you contacted a business for customer service?" They answered lack and consistency of agent knowledge, followed by the difficulty of finding relevant answers on company websites. So, what is driving this dissatisfaction?




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Riot wants to curb toxicity in Valorant without putting the burden on targeted players

Valorant executive producer Anna Donlon offers a refreshing take on how toxicity needs to be dealt with in online games, and explores why a perfect solution is so difficult to create. ...




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Hyland supports SBA Loans and PPP applications with new solution

New solution is quickly deployed, providing a no-touch digital lending process




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GoodData assists TownNews with data analytics for media data

Tools help extract data insights to grow revenue, audience, engagement




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Tax-Advantaged Investing with Asset Location

The allocation of assets between taxable and tax-advantaged accounts, known as asset location, is a tax minimization strategy that takes advantage of the fact that different types of investments receive different tax treatments. When reviewing asset statements, it’s not uncommon… Read More

The post Tax-Advantaged Investing with Asset Location appeared first on Anders CPAs.




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The New Way to Chat With Your Visitors

Marketing has evolved into an omnichannel approach. This means you can no longer just go after one channel to succeed. Back in the day, companies like Facebook grew into billion-dollar businesses through one channel. Facebook used email to grow and they did it by having you invite all your contacts to join Facebook. Yelp was […]

The post The New Way to Chat With Your Visitors appeared first on Neil Patel.




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Budget 2020: FM makes entrepreneurs' lives easier with new investment clearance cell

The Department for Promotion of Industry and Internal Trade (DPIIT) plans to set up an investment clearance cell for applying for licences and incentives given by both central and state governments. Separately, it is also looking at developing a single application form for all kinds of clearances and deemed approvals.




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Digital tax: Why India's approach to taxing Google, Facebook needs to align with international approach

As more and more people participate in the digital economy, there is a need for countries to develop a framework to regulate and to get a 'fair' share of taxes from the revenues generated by such businesses.




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How MSMEs can create a win-win relationship with their customers

The secret sauce behind happy customers is to have happy team members. You cannot create happiness on the outside if your organization is not happy on the inside.




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Brand equity: Tete-a-tete with Vice Media’s Shane Smith

Brand equity: Tete-a-tete with Vice Media’s Shane Smith





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Brand Equity: In conversation with Maxus' Global CEO

Brand Equity: In conversation with Maxus' Global CEO





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Brand Equity: Hard talk with young guns on Goafest 2017

Brand Equity: Hard talk with young guns on Goafest 2017





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Brand Equity: In conversation with Amul's MD

Brand Equity: In conversation with Amul's MD





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Brand equity: In conversation with BBH’s John Hegarty

Brand equity: In conversation with BBH’s John Hegarty





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Brand Equity: Spiritual talk with the ‘untraditional’ monk

Brand Equity: Spiritual talk with the ‘untraditional’ monk





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Brand Equity: In conversation with Uber India's Sanjay Gupta

Brand Equity: In conversation with Uber India's Sanjay Gupta





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Brand Equity: In conversation with Coca-Cola India's T Krishnakumar

Brand Equity: In conversation with Coca-Cola India's T Krishnakumar





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Brand Equity: A rendezvous with The Mad Men

Brand Equity: A rendezvous with The Mad Men





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Brand Equity: In conversation with MasterCard's Global CMO

Brand Equity: In conversation with MasterCard's Global CMO





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Brand Equity: In conversation with British designer & Owner, Simon Carter

Brand Equity: In conversation with British designer & Owner, Simon Carter





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Brand Equity: In conversation with Anushka Sharma

Brand Equity: In conversation with Anushka Sharma





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Brand Equity: In conversation with Maruti's R.S Kalsi

Brand Equity: In conversation with Maruti's R.S Kalsi





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Brand Equity: In conversation with Irwin Gotlieb Chairman, Group M Global

Brand Equity: In conversation with Irwin Gotlieb Chairman, Group M Global





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Take user privacy seriously, don't collect data without consent: Xiaomi

Xiaomi India Managing Director said that the company does not collect any user data that the user has not explicitly given permission or consent to. He added that in the browser's incognito mode, all user data is completely encrypted and anonymised. He also pointed out that all Mi Browser and Mi Cloud data of Indian users is stored locally in AWS servers in India.




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Coronavirus impacts: No crisis within the banking system, says SBI Chairman Rajnish Kumar

Coronavirus impacts: No crisis within the banking system, says SBI Chairman Rajnish Kumar





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India- UK Building Bonds: In conversation with the British High Commissioner to India

India- UK Building Bonds: In conversation with the British High Commissioner to India





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Kotak Mahindra Bank vs RBI: Bank to withdraw court case, pare promoter stake to 26%

Kotak Mahindra Bank vs RBI: Bank to withdraw court case, pare promoter stake to 26%





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Sidbi working towards e-enabling MSME businesses to deal with post Covid challenges

The digital repository that is being launched could include a list of tools such as automated accounting, tax reconciliation, cloud services, cyber security, video conferencing, online meetings available free to MSMEs for a limited period of time.




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Qatar to exit Opec amid tension with Saudi Arabia

Qatar to exit Opec amid tension with Saudi Arabia





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Register as a delegate with the Indo-American Chamber of Commerce's upcoming conference.

Register as a delegate with the Indo-American Chamber of Commerce's upcoming conference.




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Adequate reserve to deal with $20 billion FCNR redemption

Seeking to allay concerns, the sources said that government is ready to redeem $20 billion FCNR-B deposits as there is adequate forex reserves.




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Karnataka looks to build a tech bridge with Pravasi Divas

The Karnataka government is expecting to create multiple corridors with countries such as Portugal and Suriname whose top officials attended the event.




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PICU Care of Children with Cancer

PICU Care of Children with Cancer




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PCCM: The 1st International Sepsis Forum on Sepsis in Infants and Children with Dr. Adrienne Randolph

Adrienne Randolph, MD, MSc, served as guest editor for the May 2005 supplement to Pediatric Critical Care Medicine. Dr. Randolph shares her thoughts on the importance of the 1st International Sepsis Forum on Sepsis in Infants and Children and the Pediatric Acute Lung Injury and Sepsis Investigator's (PALISI) Network. She also highlights the most important aspects from the supplement, which she played such an instrumental role in producing. (Pediatr Crit Care Med 2005 Vol. 6, No. 3 (Suppl.)




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SCCM Pod-80 PCCM: Adrenal Status in Children with Septic Shock

Jerry Zimmerman, MD, PhD, FCCM, discusses an article published in the January 2007 issue of Pediatric Critical Care Medicine, titled "Adrenal Status in Children with Septic Shock Using Low Dose Stimulation Test." Dr. Zimmerman is professor of pediatric critical care medicine at the University of Utah. Dr. Zimmerman is director of pediatric critical care medicine at Children’s Hospital Regional Medicine Center in Seattle, Washington. (Sarthi M, et al. Pediatr Crit Care Med. 2007; 8:84)




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SCCM Pod-200 PCCM: Mechanical Ventilation Use in Children with 2009 H1N1 Versus Seasonal Influenza

Margaret Parker, MD, FCCM, speaks with Carl O. Eriksson, MD, MPH, lead author on an article published in the November Pediatric Critical Care Medicine




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SCCM Pod-224 PCCM: Epidemiology Trends in Patients with Severe Sepsis

Margaret Parker, MD, FCCM, speaks with Mary Hartman MD, MPH, about her article published in the September Pediatric Critical Care Medicine.




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SCCM Pod-248 Achieving Nutrient Delivery Goals with a Stepwise Enteral Nutrition Algorithm

Margaret Parker, MD, MCCM, speaks with Nilesh M. Mehta




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SCCM Pod-277 Respiratory Dysfunction Associated With Red Blood Cell Transfusion in Critically Ill Children

Margaret Parker, MD, MCCM, speaks with Guillaume Emeriaud, MD, PhD.




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SCCM Pod-300 Timing of Death in Children Referred for Intensive Care with Severe Sepsis

Margaret Parker, MD, MCCM, speaks with Mirjana Cvetkovic, FRCA. Dr. Cvetkovic works as a Clinical Fellow at the Children's Acute Transport Service at Great Ormond Street Hospital in London and a Consultant Intensivist in Anesthesia at Leicester Hospital.




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SCCM Pod-315 Pharmacological Therapies for Intracranial Hypertension in Children With Severe TBI

Margaret Parker, MD, MCCM, speaks with Steven L. Shein, MD, about the article, Effectiveness of Pharmacological Therapies for Intracranial Hypertension in Children With Severe Traumatic Brain Injury.