Since COVID-19 began, we’ve heard from our retail and brand manufacturing partners that they’re hungry for more insights on how consumer interests are changing, given fluctuations in consumer demand. We see these changes reflected in how people are searching on Google. Last month, there were spikes in search interest for household supplies and jigsaw puzzles as people spent more time at home. This month we’ve seen surging interest for sewing machines and baking materials in the U.S., and tetherball sets and chalk in the United Kingdom and Australia. 

Businesses are using a variety of resources to understand changing consumer interests—including Google Trends, social listening, surveys, and their own data—in order to help make decisions on the fly. But if they don’t know what to look for, there isn’t an easy way to understand which product categories are gaining in popularity, and might pose an opportunity.

That’s why we’re launching a rising retail categories tool on Think with Google. It surfaces fast-growing, product-related categories in Google Search, the locations where they’re growing, and the queries associated with them. This is the first time we’ve provided this type of insight on the product categories that people are searching for. 

When we previewed the data with a group of businesses, they had lots of creative ideas for how they might apply it—whether for content creation, promotional efforts, or even new products and services. Here were some of their ideas for how it could help:

• Content creation: A cookware company noticed that “flour” was a growing category in the United States. The team was inspired to explore partnering with a famous local chef to create engaging content about recipes that incorporate flour. 

• Promotion: A jewelry and accessories company noted rising interest in products in the “free weights” category, so the team thought they might partner with fitness influencers who could help promote their products. Similarly, an online business said it would regularly reference the data to inform which products to feature on its homepage throughout the pandemic. 

• Product ideas: An apparel company with a fast and flexible production model said its team would use this data to inspire new product line ideas.

For the next few months, we’ll update the tool with fresh data every day and hope this will help businesses of all sizes find new pockets of consumer interest. For additional resources and insights, sign up for the Think with Google newsletter. 

April brought many adaptations to the new reality of working from home and socially distancing. At Google Cloud, we kept our focus on helping our customers navigate the many impacts of COVID-19 by meeting and connecting securely and virtually.

Try Google Meet and its new features, now free.
Last month, we announced that Google Meet, our premium video conferencing product, is now free for everyone. Meet’s availability will be gradually expanding over the next few weeks, and can be used by anyone with an email address. Plus, Meet has some new features like an expanded tiled layout, background noise cancellation, and options to present with higher audio quality. G Suite customers can use Meet’s advanced features, like meetings of up to 250 participants, until Sept. 30.

Even better, Meet has a secure foundation.
In an almost-entirely-virtual world, it’s important to make sure that online meetings and other interactions are secure. Our approach to security is simple: make products safe by default. We designed Meet to operate on a secure foundation, providing the protections needed to keep our users safe, their data secure, and their information private. Meet video meetings are encrypted in transit and our array of safety measures are continuously updated to prevent abuse. Learn more. 

Working securely includes meetings, devices, emails, and more.
To help enterprises adjust to new numbers of remote workers securely, businesses can now use BeyondCorp Remote Access. This is something that’s been used within Google for almost ten years, and enterprises can now address the issue of remote access to internal web apps. It’s based in the cloud, so it’s easy to get started, and lets a company’s employees and contractors use the company’s web applications on their devices, without needing to set up a virtual private network (VPN). In addition, you can take a look here at how our machine learning models used by Gmail to detect threats continue to evolve to keep up with new COVID-19-related threats.

The new Las Vegas region helps power the cloud.
Google Cloud’s newest region in Las Vegas opened up last month, providing cloud computing capacity so that companies can better serve users in the Las Vegas region. Companies located near Las Vegas can get faster access to their data than if data was stored farther away. Other cloud regions in western U.S. include Los Angeles, Salt Lake City and Oregon.

Learn new things without leaving the house.
All this month, you can explore free cloud learning resources from Qwiklabs and Pluralsight. You’ll find cloud basics and courses in on-demand skill areas, like data analytics, machine learning, and Kubernetes. The Google Cloud Essentials lab offers an introductory tour of Google Cloud and explanations of basic cloud concepts. 

Tech Exchange is a student exchange program between Google and 11 Historically Black Colleges and Universities (HBCUs) and Hispanic-Serving Institutions (HSIs). During the program, students spend a semester at Google’s Mountain View Campus, taking computer science courses and learning about professional development. With Tech Exchange students now learning from home, we brought in a speaker who has made a name for himself by engaging with people online: Hank Green, author and YouTube creator. 

Hank began his journey as a YouTube Creator in 2007 when he and his brother John decided to communicate with each other through video blogs every day for a year. As more people started watching the Vlogbrothers, Hank and John went on to create 32 YouTube channels including Crash Course and SciShow. In a virtual Q&A with Tech Exchange students, Hank shared his insights on how to build community online. Here’s what we learned.

Understand the problem that you’re trying to solve

Hank is often asked, “How does one become a YouTuber?” He says the first step is to understand the question you’re actually trying to solve. “Is it that I want to have a job where I get to be creative all day? Is it that I want to make a specific kind of content that I know is going to be high impact ? Is it that I want to have an audience or that I want to have influence?”

Once you actually know that answer, think about the first step on that path (this applies to content creation but also in everything in life!). It’s important to understand what tools you bring to the table. Put the problem that you’re trying to solve in a bucket with your tools and see what falls out. 

There are other people like you in the world, create for them.

Hank shared three strategies that he and John learned when building the Vlogbrothers community. The first is to find common values and interests. “You just have to say, ‘What is the stuff that I would like to see made in the world?’ There are other people who, it turns out, are somewhat like you in the world, and they will be there for it.” The second is to build a feeling of actual connection and the third piece is what I call the "touchstone," which is the YouTube creator building a relationship with the viewer. You have to make people feel like this person is worthy of being the nexus of a community.

Create content that represents various perspectives

Through Hank’s channels, he hopes to put out more content that is representative of a variety of voices and perspectives. To do this, he says you have to find hosts who don’t all look the same. But you have to go beyond that too, and give them full ownership of the creative process. The writing, the editing, the style need to be informed culturally all the way through. 

For more tips on building community, check out YouTube Creator Academy and Hank’s YouTube Channel, Vlogbrothers.