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Access Inc. Joins Johnson Controls-Hitachi Manufacturers' Sales Rep Team

Access Inc. will be the new manufacturers' representative for Hitachi VRF systems and SmartFlex™ systems in eastern Michigan and Northwest Ohio




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6 Essential Steps for Teaching CO₂ Refrigeration

CO2 refrigeration systems demand both classroom knowledge and hands-on experience, which is why blending theory with practice creates top-notch technicians.




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Heat or Chill, the Market for Heat Exchangers in HVACs Stays Steady

With stronger global temperature fluctuations and demand for HVAC systems growing, heat exchangers are rapidly becoming essential to an ever-expanding market.




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Zoning Adoption Steadily Increases in Residential Market

When it comes to comfort, not much beats zoning. In fact, many industry experts tout that once homeowners have experienced the comfort zoning has to offer, they will never own another house without it.




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SE-Radio Episode 237: Software Engineering Radio: Go Behind the Scenes and Meet the Team




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Episode 368: Bryan Helmig on Managing Distributed Teams

The use of distributed and remote software teams have grown dramatically in the past five years, presenting new challenges for managers and engineers alike. Bryan Helmig talks about the best practices his company, Zapier, uses to manage remote software...





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Teaching Christmas

We have added a number of lessons for different levels and articles about Christmas and how it can be taught and used in the classroom. There will be more to follow in the next few days, so please check the What's New page for updates.




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Teacher Training -Grammar Based PPP

As an aside from my usual topics about using computers for language education, recently I am involved in a teacher training programme and would like to share an article I am working on to assist new teachers to plan a lesson.

As part of the course, trainees need to present evaluation lessons using a grammar based syllabus prepared with PPP.

I hope this will be interesting to other teacher trainers and helpful to trainees, and I would like to hear your comments and criticisms.




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Teachermate -Handheld Console for Educational Games

 

An Illinois, non-profit organisation called Innovations for Learning has released a handheld cosole, like a Game Boy or Nintendo DS designed for education and targeted at kindergarten and elementary students. Despite its simplicity and lack of software, this device has a lot of potential for English language education.




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Some of the Best Educational iPad and Android Apps for Teachers


Educational Technology and Mobile Learning provides a list of some of the best iPad apps curated for learning and instructional purposes.

The list is divided into 19 sections with each containing a list of apps for a specific need. The sections include apps that facilitates:

  1. presentation
  2. screencasting
  3. video creation
  4. file storage
  5. whiteboard
  6. PDF annotation
  7. audio recording
  8. note-taking
  9. blogging
  10. book creation
  11. comic apps
  12. digital storytelling apps
  13. apps for grading
  14. mindmapping apps
  15. portfolio apps
  16. apps for creating posters
  17. apps for creating timelines
  18. apps for creating word clouds
  19. speech-to-text apps
 Educational Technology and Mobile Learning also provides a list of 10 indispensable Android apps for teachers. The list is curated from the top trending apps in the education section of Google Play store. The listed apps are as follows:
  1. Book Creator
  2. Handouts
  3. Remind
  4. Google Keep
  5. ClassDojo
  6. Nearpod
  7. Socrative Teacher
  8. Edmodo
  9. Google Classroom
  10. Explain Everything






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Film: 21st Century Literacy - Teaching Using Film Questionnaire

Film: 21st Century Literacy are surveying teachers who use film to help them teach. Eligible teachers who complete the survey by 15 July will go into a free prize draw to win an iPad 2.




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Teaching Trailers 2012 Summer

Brand new online resource for Primary and Secondary. Suitable for literacy and English, media and ICT, the stimulating activities culminate in an interactive online editing suite




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Teaching Trailers Spring 2013

The latest edition of our Teaching Trailers resource for secondary schools is now available. Suitable for media, film and English students aged 11-19




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Coach's Corner: Synergy & People | Team Building Pt. 1

Dan and Art are starting a brand new series of 3 to 4 minute videos specifically on building your team and creating synergy within your company. 




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Coach's Corner: Attitude, Attitude, Attitude | Team Building Pt. 2

This week, they're talking about the importance of engagement and positive attitudes among your team.




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Coach's Corner: New Employee Orientation | Team Building Pt. 3

Dan and Art share some great thoughts on making sure your orientation process is as effective as possible, and they issue a challenge!




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Coach's Corner: Onboarding 101 (Part 1) | Team Building Pt. 4

You would be surprised how many companies skip things as simple as showing their new employees around the building, and where the bathroom is!




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Coach's Corner: Onboarding 101 (Part 2) | Team Building Pt. 5

After the initial hiring of a new team member, the onboarding process is the obvious next step, and critically important to effectively bring a new person into the company.




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Coach's Corner: A Close Look at Orientation | Team Building Pt. 6

What does orientation look like in your restoration company?




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Coach's Corner: Who Should Do Your Orientation | Team Building Pt. 7

Who should be designated to do the orientation for new hires at your restoration company?




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Coach's Corner: How Do Your Job Descriptions Stack Up? | Team Building Pt. 8

When was the last time you took a good, close look at job descriptions for the various positions in your company? Art and Dan continue their awesome series on hiring, onboarding, and creating a well-rounded team within your restoration company.




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Coach's Corner: Your Customer Service Policy | Team Building Pt. 9

There are a lot of companies out there becoming giants in their industries through offering impeccable customer service. Now, it's your turn!




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Coach's Corner: Your Customer Service Philosophy | Team Building Pt. 10

Art and Dan dig deeper to talk about the actual heart and essence of your customer service philosophy.




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Coach's Corner: Continuing the Customer Service Conversation | Team Building Pt. 11

People come to your business for a solution - which many other people offer - so why should they choose you over the competition?




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Coach's Corner: Subcontractor Orientation | Team Building Pt. 12

Just as you do on-boarding for your own employees, you should also be sure your subcontractors understand your policies and philosophies.




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Coach's Corner: Structure Contributes to Synergy | Team Building Pt. 13

We are into the 13th episode of Dan and Art's series on team building! This week, they're talking about structure and synergy in your company, and within your team.




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Coach's Corner: Organizational Structure & Your Team | Team Building Pt. 14

Art and Dan give you a checklist to do a wellness check on your structure - including policies, culture, and services.




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Coach's Corner: Synergy vs. Money | Team Building Pt. 15

The more disgruntled your team, the more they focus on money (paychecks). The better the synergy, the less money is the key motivator for doing good work.




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Coach's Corner: Synergy & Your Future | Team Building Pt. 16 SERIES FINALE

In this episode, the pair talks about helping nurture and grow an employee's potential that they may not see in themselves.




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Mike Holmes Inspections Teams with EagleView to Offer the Next Generation in Roof Inspections

Mike Holmes Inspections to partner with EagleView and will utilize their revolutionary drone-based damage analysis and digital image capture technology.




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How Can I Care for My Team on an Emotional Level?

This edition of Ask Annissa offers ways to help employees deal with their mental wellbeing when working on jobs with emotional trauma. 




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CUNY’s Transformation SWAT Team

A conversation about CUNY's ambitions for the coming years with Rachel Stephenson and Cathy N. Davidson of the new Office of Transformation.




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Podcast Rick Smith - Diversity, Inclusion And Belonging Key Successful Teams And Organisations

Building on research conducted in 2018 on the clear and positive link between high levels of psychological safety and a strong teamwork culture, Richard Smith, Professor of Strategic Management and Deputy Dean (Programmes) at the SMU Lee Kong Chian School of Business, has now dug deeper by focusing on diversity. How does closing the gender gap within organisations in Asian countries impact overall company performance? Are employees more productive, or less, with a sense of belonging to the workplace? In this podcast, Professor Smith discusses the key findings of his research conducted in collaboration with consultancy group Great Place to Work Institute Singapore. The rigorous study, one of the largest in Asia to highlight gender differences, surveyed over 400,000 employees from more than 800 organisations located across eight countries in the Asia Pacific.




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National PTA, Nestlé Waters North America and Nestlé Pure Life Team Up for Healthy Hydration

Through a healthy hydration program developed by the alliance, grants, recycling bins and thousands of bottles of water will be awarded to PTAs across the country with the goal to help families live healthier lives by encouraging them to choose water.




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Golden West Packaging Announces New Leadership Team, Investment in Growth

In addition to management changes, the company announced significant investments in new equipment, including a new BOBST 64" Masterflute In-Line Laminator to be installed in the company's Sacramento facility.




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Beckhoff Strengthens Packaging Industry Team in the United States and Globally

With deep industry and engineering expertise, Greg Marsh will take over as Packaging Industry Manager, while Mark Ruberg is elevated to focus on end users with Beckhoff’s global packaging team.




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tesa Debuts Recyclable Paper-Based Tear Tape

tesa’s new tear tape offers a paper-based option for shipping boxes and envelopes that provides a reliable opening experience for the end-user and helps simplify the recycling process.




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TricorBraun to be Acquired by Ares Management and Ontario Teachers’ Pension Plan Board

TricorBraun has entered into a definitive stock purchase agreement with funds managed by Ares Management Corporation’s Private Equity Group and Ontario Teachers’ Pension Plan Board, both of which will acquire a majority interest in the Company.




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ACTEGA, Makro Labelling Team Up to Support Market Adoption of Signite Technology

Signite® is a sustainable decoration technology which has been widely recognized by brand owners and the labelling industry as one of the most potentially transformative and progressive technologies to be developed in recent years.




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Bartelt, Matrix Combine Sales Teams, Eye More Seamless Experience for Customers

Camilo Sanchez will head the newly formed Flexible Packaging Group, which offers a single point of contact for both Bartelt and Matrix packaging technologies.




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Phenix Label Unveils Innovative Tear-Away Label for Improved RFID Scanning

The patent-pending packaging design resolves inherent challenges in the RFID tagging of liquid-filled bottles.




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NCC Adds to its Business Development Team

Erik Bronander brings life-long experience in packaging, including nutraceutical and pharmaceutical industry experience to lead the team.




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Building a Winning Team: The Volunteer Blueprint

Building a Winning Team: The Volunteer Blueprint jhammond@desti… Tue, 07/02/2024 - 17:59

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Volunteers play a vital role in the tourism industry. Understanding successful strategies from global destinations can help your destination organization build sustainable volunteer cultures that enrich community engagement and event success, fostering positive change in tourism and beyond. 

5 min read

In the dynamic tourism industry, the heartbeat of success often resonates from the dedication and passion of volunteers, who embody the spirit of community and service. Their commitment transforms events into unforgettable experiences, fostering engagement and a sense of community spirit. Yet, cultivating a sustainable volunteer culture poses challenges for destination organizations. This blog explores best practices in volunteer workforce development by drawing insights from global destinations that illustrate effective strategies in communication, recruitment, retention, and appreciation, all while aiming to enhance long-term success and sustainability. 

Building a Sustainable Volunteer Culture

Effective communication is a cornerstone in volunteer workforce development, ensuring volunteers feel informed, valued, and connected to the organization's mission. In Malmö, Sweden, the kick-off event at Baltiska Hallen for the Eurovision Song Contest rehearsals exemplified this by inspiring 400 volunteers through communication pieces demonstrating the transformative power of cultural events for their community. This information allows volunteers to understand their importance in fostering community engagement and volunteerism. 

Destination Tips: Utilize communication pieces to highlight the organization's mission and volunteers' impact. Ensure the volunteers have a voice by providing surveys for feedback so that next year, the event can be enhanced. Clear and consistent communication can make volunteers feel more connected and appreciated, improving their engagement and commitment to the community.  

When building a volunteer culture, the Florida Sports Foundation highlights the importance of apprising, acclimating, and assigning volunteers according to their aptitude. They provide comprehensive information about their various events to ensure volunteers feel informed and confident. Regular meetings are held to help volunteers become comfortable with the staff and foster a sense of belonging, making them feel valued and more likely to return. The Florida Sports Foundation matches volunteers to roles that suit their skills and interests, enhancing their experience and effectiveness. By investing in these strategies, the Florida Sports Foundation ensures volunteers feel connected, appreciated, and integral to the event’s success.  

Destination Tips: Assigning posts where the volunteer feels they can excel in their skillset will make them feel confident in their abilities. Having procedures where the organization's staff can understand and get to know their volunteer base will showcase their commitment to valuing their volunteers and better assist in assigning posts. Personalizing training approaches will allow volunteers to feel prepared and connected to the organization's mission, enhancing their confidence and comfort and building a sustainable volunteer culture. 

The 2023 UCI Cycling World Championships in Glasgow and across Scotland offer an exemplary model of effective communication and volunteer engagement. This inaugural event brought together thirteen individual UCI Cycling World Championships, relying on 3,500 volunteers. The Volunteer Strategy employed for the Championships recognized volunteers' vital role and incorporated key learnings from previous events. A Volunteer Learning Portal provided access to various training programs, including an Equality, Diversity, and Inclusion module, which allowed volunteers to enhance their skills and understanding. Event Delivery Partners (EDPs) further supported inclusivity by briefing volunteers on inclusion and accessibility and offering specialized training sessions, such as Mental Health Awareness and Deaf Awareness.


Enhancing Recruitment and Retention

Personalized recruitment strategies tailored to individual interests and skills effectively attract and retain diverse volunteers. Destination Markham works diligently in community outreach strategies by forging partnerships with local educational institutions, businesses, and community groups, thus cultivating a robust volunteer network. Emphasizing the professional and personal development opportunities associated with volunteering fosters long-term engagement. A mentorship program and social events outside the volunteer event cultivate a sense of belonging and camaraderie among volunteers, contributing to overall satisfaction and retention.  

Destination Tips: Personalized recruitment efforts, such as targeted marketing campaigns showcasing the impact of volunteer work through videos and testimonials of past volunteers, can attract a broader demographic. Creating social media campaigns with specific hashtags can help recruit volunteers by reaching them based on their interests, ensuring a steady influx of passionate volunteers. 

Celebrating Volunteer Contributions

Recognition and appreciation are fundamental in sustaining a robust volunteer base. Initiatives such as Volunteer Appreciation Weeks and special events publicly acknowledge volunteers' contributions, reinforcing their value to the organization and the broader community. The Mat-Su Convention and Visitors Bureau, which hosted the 2024 Arctic Winter Games, recruited and trained 2,000 volunteers over two years. The destination organization ensured these dedicated individuals were celebrated for their vital roles in the event's success, thus boosting morale and inspiring continued engagement. Visit Indy's approach emphasizes treating volunteers as valued team members. Comprehensive volunteer experiences include providing uniforms, materials, and even fanny packs as part of the volunteer uniform, ensuring that volunteers are well-prepared, valued and feel a part of the organization.  

Destination Tips: Recognizing the importance of appreciation, such as hosting thank-you events throughout the local community and volunteer appreciation posts across social media, ultimately improves the volunteer experience. Anything an organization can do to boost morale will reinforce the volunteers' commitment. Even a small personalized thank-you note will enhance the volunteer culture.   

Embracing Diversity and Inclusion

At its core, workforce development through volunteerism thrives on inclusivity. Organizations enrich their volunteer programs by embracing diversity in backgrounds, perspectives, and abilities, fostering innovation and resilience. Snohomish County Sports Commission exemplifies this through its integrated approach to volunteerism. By leveraging strong ties with local schools, businesses, and community organizations, they offer accessible volunteer roles and ensure equitable opportunities, empowering individuals from all walks of life to contribute meaningfully to sporting events and community initiatives. Creating flexible and diverse volunteer opportunities that cater to different preferences and availability is essential for maintaining engagement. This can include short-term and long-term volunteer projects, accommodating volunteers' schedules, and creating roles catering to various interests and skills. The inclusivity efforts at the 2023 UCI Cycling World Championships showcased this. Volunteers from 73 nationalities and ages 16 to 82 further highlighted the event's commitment to inclusivity. 

Destination organizations can build robust volunteer programs that drive workforce development and enrich community life by implementing inclusive practices, celebrating contributions, and nurturing meaningful connections. Ensuring that your organization has effective communication in conveying volunteer impact along with the organization's mission will be essential in developing the workforce development for volunteers. Volunteers' need for personal and professional growth and social integration should be considered when designing volunteer programs. Volunteers' unwavering dedication to their community ensures events are transformative experiences that unite and inspire the community. As we look ahead, let us continue championing volunteerism as a powerful force for positive change in tourism and beyond. 

About the Author

Peyton Glover

Membership Engagement Coordinator
Destinations International

Born and raised in Nashville, Tennessee, Peyton Glover has cultivated a robust background in destination marketing and sports marketing since earning his bachelor’s degree from Middle Tennessee State University. Peyton is the Membership Engagement Coordinator, leading initiatives to enhance workforce development and community engagement. With a keen interest in sustainable travel and community enrichment, Peyton is dedicated to leveraging his skills and experience to foster impactful connections within the tourism and sports marketing sectors. 

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What do teachers do during summer, and how do you handle summer downtime?

How do you handle the possibility of changing teaching schedules in your music studio during the summer months?