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Video : Let my customers self-serve with Auto Contact

Auto Contact, our range of self-service solutions, can help free up agents to handle more complex and revenue-generating calls –and at the same time improve the overall customer experience whilst reducing costs.




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The contact centre of the future

Contact centres may have poor reputations but they should be seen as a strategic resource, says Nicola Millard, BT’s in-house futurist




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Case Study : Tesco uses BT Cloud Contact technology to bring it closer to customers

Tesco, one of the world’s largest retailers, is using the BT Cloud Contact solution to give its UK customers an enhanced, more flexible and more responsive contact centre service.




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Fortress Technology adds to existing Contact Reporter turkey package

Fortress Technology recently released a new suite that will add to the company’s Contact Reporter turnkey package.




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Touchless app for health screenings and contact tracing helps protect millions of dollars in bids for Ampirical

Many companies are still refining how they’ll safely bring employees back to the office. Yet not every business can operate with a 100 percent remote workforce. For some, essential employees need to be onsite at all times. Ampirical is one of those businesses.




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Allergy Drug Delivery Contact Lens Approved by Japan Regulatory Authority

New Lens Aims to Treat Contact Lens Wearers Who Suffer from Seasonal Allergies




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Feel Good Contacts will deliver Christmas eye care on time

Customers won't miss out on Christmas eye care gifts and essentials with guaranteed fast delivery from Feel Good Contacts




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[Korea Contactless Technology] Development of a Rehabilitation Program Tailored to Patients with VR Childhood Cerebral Palsy

Providing effective customized treatment programs and presenting a new treatment paradigm.




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[Korea Contactless Technology] Safe Touch Display for Contact-free Devices

Prevent infectious diseases through elevators with contact-free space touch technology




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[Korea Contactless Service] Intelligent Contact-Free Evaluation System

Prevention of cheating by test takers without supervision of field exams online.




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High-speed trains face icy challenges: new study assesses overhead contact system adaptability

High-speed trains face icy challenges: new study assesses overhead contact system adaptability




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Hyro Transforms Patient Care with AI-Powered Assistants and Cisco's Webex Contact Center

Hyro's AI seamlessly integrates with Cisco's telephony and agent desktop infrastructure to create an intelligent, conversational call-routing system




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Glint Pharmaceuticals Receives FDA IND Acceptance for Clinical Study for Phase 1/2 Clinical Trial of Antibiotic Drug-Releasing Contact Lens, ACL5

Investigation to initiate in Q2 2023




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Get a Free Monthly Custom Video with "DoorBell" Video Chat Contact-Call Center CrossTalk Ultra Platform

DoorBell is an easy-fast "tap to video talk" for 1:1 comms with no login, password or download required. Visitors can also text chat during the video call and is integrated with a 24.7 chatbot for offline comms.




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Knowledge and training: Peanut butter and jelly for the customer contact center toast

Modern knowledge management and training are perfect complements to each other?the peanut butter and jelly for your breakfast toast.




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WCC Provides Contact Info for New Legacy Court

The Oklahoma Workers’ Compensation Commission provided contact information for the newly created court that will hear legacy claims from before the 2014 reforms that created the state’s administrative program. Gov. Kevin…




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Comp Commission Updates CEC Contact Information

The Oklahoma Workers’ Compensation Commission announced personnel updates and changes in contact information within the Court of Existing Claims. The commission said Katrina Stephenson, who will become judicial liaison and order…




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AI-powered tool may offer quick, no-contact blood pressure and diabetes screening

Research Highlights: A preliminary study combining a patent-applied, AI-powered algorithm with a high-speed, 5-to 30-second video of skin on the face and the palm of the hand detected if someone had high blood pressure as well as using a blood ...




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In-Person Contact Better than Digital for Reducing Loneliness

Researchers found that in-person contact is more effective than phoning, emailing, and texting for reducing loneliness in older adults.




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ETSI unveils its Report comparing worldwide COVID-19 contact-tracing systems – a first step toward interoperability

ETSI unveils its Report comparing worldwide COVID-19 contact-tracing systems – a first step toward interoperability

Sophia Antipolis, 2 February 2021

The COVID-19 pandemic has stretched the planet’s health systems to their limits and tested the measures adopted to alleviate difficulties. Contact tracking or tracing to identify infected people has been one such example. However, contact tracing based on interviews with identified or suspected patients presents known weaknesses from previous pandemics. Turning to digital means in a world where global mobility is the rule was therefore of the essence.

Read More...




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The Moth Radio Hour: All About Moms - Babies, Bees, Concerts and Contacts

A special Mother's Day edition of The Moth Radio Hour. A mother helps her daughter get her first contact lenses, an unwanted parental intervention at a school concert, a new mother in Zambia awaits test results, a life or death bee sting and a teenage mother who couldn't be happier to welcome her child to the world. Hosted by The Moth's Artistic Director Catherine Burns. The Moth Radio Hour is produced by The Moth and Jay Allison of Atlantic Public Media.

Storytellers:

Chrissie Graham is a nerdy girl who needs contacts and promptly loses one.

Catherine Palmer tries to micromanage her son at a school concert.

Constance Mudenda is a healthcare worker with a health scare of her own.

Matthew Dicks has an allergic reaction to a bee sting and needs his mother.

Melissa Rodriguez grew up a foster child and then has a child of her own.

Podcast: 434




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New Noncontact Technologies Meet the Challenges of the Evolving Automotive Industry

The transition from ICE to electric powertrain requires a complete review of the approach to quality and process controls. Some existing checks for ICE find even more extensive applications for the EV sector.




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Mitutoyo Surface Measure Non-Contact Line-Laser Sensor

Mitutoyo America Corporation announced the release of our innovative SM1008S, the first non-contact line-laser sensor in the Mitutoyo Surface Measure product line.




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Google Contact Lens?



Google Glass
I'm sure you have all heard about Google Glass, but if not, Google Glass is a wearable computer with an optical head-mounted display (OHMD).

Google's intention is to produce a mass-market ubiquitous computer (advanced computing concept where computing is made to appear everywhere and anywhere) that displays information in a smartphone-like hands-free format and wearers communicate with the Internet via voice commands.
The new Google lens?

But if you think Google Glass is cool, wait until you read about Google's newest patent application. Google has devised a way to shrink Google Glass into a single contact lens. The user will control its application with a series of unique blinking patterns. The Yahoo article mentions that the new lens could have significant application for the blind which is incredible, but as with most technology, applications will be discovered after production.

I also think that both of these products could be beneficial to career and technical education and to business and industry. For example, an automotive technician could search for help while repairing a vehicle, take notes, or take a picture and/or video and send it to ask for assistance. What are your thoughts on applications for CTE?




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Main and auxiliary circuit diagrams of switching three-phase motors via contactor and directly

This technical article will try to shed some light on the main and auxiliary circuit diagrams of switching three-phase motors via contactor and switching directly. We’ll cover some fundamental schematics with an old-school explanations and logics on how they work.... Read more

The post Main and auxiliary circuit diagrams of switching three-phase motors via contactor and directly appeared first on EEP - Electrical Engineering Portal.




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Mastering schematic drawings: Analyzing seal-in contacts in motor control circuits

In the domain of electrical engineering, seal-in contacts stand as pivotal components in control circuits, ensuring the sustained operation of electrical devices beyond the initial activation. These mechanisms play a critical role in maintaining the energized state of circuit elements,... Read more

The post Mastering schematic drawings: Analyzing seal-in contacts in motor control circuits appeared first on EEP - Electrical Engineering Portal.




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Contact AssessmentPsychology.com

Contact AssessmentPsychology.com by phone, fax or e-mail.




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Call for Applications to the Youth Contact Groups from Donetsk and Luhansk Regions

Training
Mon, 2016-08-01 (All day) - Sun, 2016-12-25 (All day)
Ukraine
OSCE Project Co-ordinator in Ukraine
OSCE Project Co-ordinator in Ukraine
Eastern Europe
Conflict prevention and resolution

The OSCE Project Co-ordinator in Ukraine (OSCE PCU) is pleased to announce an open call for applications of the young activists from Donetsk and Luhansk regions to join the Youth Contact Group initiative, aimed at promoting inter-regional dialogue and bridge-building between youth. This dialogue initiative was launched by the OSCE Special Monitoring Mission to Ukraine to 2015. Its main task is to equip the youth representatives from different regions of Ukraine with the necessary tools and skills as well as to support implementation of their ideas regarding promotion of dialogue on the today’s issues of concern among Ukrainian youth. The new groups will join efforts with the already selected similar teams in Kyiv, Kharkiv and Lviv.

Profile of a successful applicant

At this opportunity the call targets representatives from young people in Donetsk and Luhansk regions who can demonstrate that they are strongly committed to building sustainable dialogue between youth of their regions and other parts of Ukraine.

Besides that, successful applicants must:

  • Be between the ages of 18 and 28 at the time of implementation of the activities;
  • Demonstrate frequent use of social media;
  • Have a strong interest in the fields of inter-culturalism, peace building, and regional co-operation;
  • Be able to commit to participating in all activities of the initiative

In addition, it is not obligatory but preferable that candidates can:

  • Be familiar with national and international youth policy;
  • Demonstrate previous experience in project implementation;
  • Demonstrate good English language skills.

An equal number of participants will be selected from each of the considered regions. All successful applicants will be notified of the results of the selection process. The OSCE is committed to diversity and inclusion, and encourages qualified female and male candidates from all national, religious, ethnic and social backgrounds to apply.

Costs

No fees apply to any phase of the initiative implementation. All costs related to logistics (boarding, lodging, transport, etc.) will be covered by the OSCE PCU.  

Participants are expected to use their own laptops and smart phones.

How to apply

If you are interested, we strongly encourage you to apply using the links below.

Applications for Donetsk region are now open and you can apply here.

Applications for Luhansk region are now open and you can apply here.

Deadline for applications is 29 July 2016

Related Stories




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OSCE supports training of 16 National Points of Contact on implementing UN Security Council Resolution 1540

National Points of Contact from 16 OSCE participating States on implementing UN Security Council Resolution 1540 (2004) on the non-proliferation of weapons of mass destruction and their components were familiarized with countries’ commitments stemming from this Resolution, at a training session co-organized by the OSCE from 28 June to 1 July 2016 in Kaliningrad, in the Russian Federation. A National Point of Contact from Chile – an observer State – also took part.

The session was hosted by the Government of the Russian Federation, and conducted in partnership with the UN Regional Centre for Peace and Disarmament in Asia and the Pacific (UNRCPD) and the UN Office for Disarmament Affairs (UNODA).

Welcoming the participants on behalf of Russia’s Foreign Minister Sergey Lavrov, an official of the Russian Ministry of Foreign Affairs stressed that “the efficiency of the UN Security Council Resolution 1540 can be guaranteed only through its full implementation by all countries”, and by encouraging close and constructive co-operation between all parties.

Robin Mossinkoff, the Head of the Forum for Security Cooperation Support Unit, said: “The OSCE has been supporting the network of OSCE National Points of Contact on implementing Resolution 1540 with annual meetings since 2014, and appreciates the Russian Federation’s initiative to hold this year’s annual meeting in format of a training session.”

Participants were provided with an overview of the international non-proliferation regimes and instruments. They discussed the national legislative and regulatory framework, enforcement of legislation with regard to export and border controls, transshipment, illicit trafficking and brokering control as well as the role of the Points of Contact in supporting the development and implementation of these measures.

Anton Martyniuk, the UNRCPD Coordinator of the project, noted that establishing Points of Contact and fostering their operation is a solid contribution to implementing Resolution 1540 at the national, regional and international levels.

Participants also visited a border crossing point to learn more about the work of a commodity identification centre.

The training course was organized as part of the joint UNODA-OSCE project on facilitating the regional implementation of UN Security Council Resolution 1540. UNRCPD and the OSCE organized the course in co-operation with the 1540 Committee and its Group of Experts.

Related Stories



  • Secretariat
  • Conflict prevention and resolution
  • Reform and cooperation in the security sector
  • News

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AeroWeb Low-VOC Aerosol Contact Adhesive/Primer

AeroWeb from Mule-Hide Products Co. adheres TPO and EPDM membranes to horizontal and vertical surfaces while delivering a quick flash time.




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2024 Speech Industry Award Winner: Sanas Brings Clarity to Contact Center Interactions

Thanks to this Palo Alto, Calif.-based provider of real-time speech understanding technology, agents have a choice in how they're heard and can proudly hold on to their unique voice characteristics.




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2024 Speech Industry Award Winner: PolyAI Optimizes Conversational AI for Contact Centers

PolyAI continues to redefine what's possible with voice-first, artificial intelligence-powered automation in contact centers.




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2024 Speech Industry Award Winner: Capacity Deepens Voice and Contact Center Capabilities with Acquisitions

AI software company Capacity has been on an acquisition spree over the past year or so, grabbing up a number of fairly prominent speech technology vendors to expand its contact center capabilities.




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What Should You Do About GenAI in the Contact Center?

Plan for both the short term and the long term.





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Detenido un joven en Alicante que publicó datos de su ex suegra en una web de contactos "por venganza"

La víctima había denunciado que el arrestado había incumplido una orden de alejamiento que tenía en vigor sobre su hija Leer




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Mazón y Ribera retoman el contacto pero no evitan un nuevo rifirrafe por las recomendaciones sobre el consumo de agua

El presidente de la Generalitat salió ayer a desautorizar públicamente las indicaciones sanitarias del Ministerio volviendo a tener un nuevo pulso entre ambas instituciones Leer




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CONTACT Software brings success strategies for digital transformation to the stage

At Open World 2024, CONTACT Software will present a comprehensive program for a fast and future-proof digital transformation together with international customers and partners from 12 to 13 November.




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JapanAmerica : points of contact, 1876-1970 /

Library - Art Library, Location - LIB, Call number - N6510 .J37 2016




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Early Medieval Ireland and Europe. Chronology, Contacts, Scholarship: A Festschrift for Dáibhí Ó Cróinín

Location: Electronic Resource- 





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Conspiracy Theories Aside, Here's What Contact Tracers Really Do

In the midst of the COVID-19 pandemic, contact tracing is downright buzzy, and not always in a good way. Contact tracing is the public health practice of informing people when they've been exposed to a contagious disease. As it has become more widely employed across the U.S., it has also become mired in modern political polarization and conspiracy theories. Misinformation abounds, from tales that people who talk to contact tracers will be sent to nonexistent "FEMA camps" — a rumor so prevalent that health officials in Washington state had to put out a statement in May debunking it — to elaborate theories that the efforts are somehow part of a plot by global elites , such as the Clinton Foundation, Bill Gates or George Soros. At the very least, such misinformation could hinder efforts to contain the coronavirus, and at worst it has sparked threats against tracers, say some observers, including the Institute for Strategic Dialogue , a London-based organization that studies polarization.




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Gustavo Sanguinetti: “Tuve sobre el fin del año pasado contactos con el Deportivo Cali”




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Making Contact: Birth Parents on Adoption

Because of the fall of Roe v. Wade, we’re hearing a lot more about adoption as an alternative for women who find themselves with an unwanted pregnancy. And even before, […]

The post Making Contact: Birth Parents on Adoption appeared first on KKFI.




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CONTACT Open World: Technology leaders showcase best practices for digital transformation

Numerous new developments in CONTACT’s Elements platform and innovative digitalisation strategies will take centre stage at this year’s Open World.




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Bank Draft Scam - CONTACT DR HILARRY NDUBEM NOW

BARR. Katie Richardson wants you to contact DR HILARRY NDUBEM. Do not contact any of these swindlers... ever!




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Inheritance Fund Scam a.k.a. Next of Kin Scam - Please Contact Me

Larry the 419 scammer is sorry for invading your privacy.




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Lottery Scam - CONTACT MR. MARK VAN JAS

You need to contact Mr Mark Van Jas... but what if you are under the age of 18?





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Site-specific contacts enable distinct modes of TRPV1 regulation by the potassium channel Kv{beta}1 subunit [Molecular Biophysics]

Transient receptor potential vanilloid 1 (TRPV1) channel is a multimodal receptor that is responsible for nociceptive, thermal, and mechanical sensations. However, which biomolecular partners specifically interact with TRPV1 remains to be elucidated. Here, we used cDNA library screening of genes from mouse dorsal root ganglia combined with patch-clamp electrophysiology to identify the voltage-gated potassium channel auxiliary subunit Kvβ1 physically interacting with TRPV1 channel and regulating its function. The interaction was validated in situ using endogenous dorsal root ganglia neurons, as well as a recombinant expression model in HEK 293T cells. The presence of Kvβ1 enhanced the expression stability of TRPV1 channels on the plasma membrane and the nociceptive current density. Surprisingly, Kvβ1 interaction also shifted the temperature threshold for TRPV1 thermal activation. Using site-specific mapping, we further revealed that Kvβ1 interacted with the membrane-distal domain and membrane-proximal domain of TRPV1 to regulate its membrane expression and temperature-activation threshold, respectively. Our data therefore suggest that Kvβ1 is a key element in the TRPV1 signaling complex and exerts dual regulatory effects in a site-specific manner.