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Matt Michel: 5 solid reasons every plumber should offer drain cleaning

It is always a mystery why more plumbers fail to emphasize drain cleaning — if they offer it at all. Some think it fails to offer enough revenue. Others think it presents too much low-dollar competition. Here are five solid reasons every plumber should offer drain cleaning.




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Matt Michel: What you should know about selling products made in the USA

A product with a "Made in America" label is not necessarily made in the United States. It could be made in Canada or Mexico. Do you want products made in America or the USA?




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Questions plumbing business owners should be asking themselves

Here are 46 business proverbs or truths that apply to the plumbing profession, presented in no particular order. Accompanying each is a question every plumbing company owner should ask about his company.




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Shattering stereotypes to shape the future of plumbing

US faces a shortage of 500k skilled plumbers, costing $33bn annually. Plumbing requires rigorous training, creative problem-solving, and meticulous execution. Valuing the critical role plumbers play can address the shortage and pave the way for a thriving water infrastructure.




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ServiceTitan announces partnership With Authority Brands

The new integration will empower franchise owners to maximize business performance, grow profitably, and deliver a superior customer experience.




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Delta Commercial expands Architectural Design Series with new faucet and soap dispenser combos and concealed flush valves

 Like the rest of the series, the new products are constructed with high-quality materials and designed for easy installation and maintenance, making them an ideal choice for busy commercial settings.




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RIDGID announces K9-12 FlexShaft Drain Cleaning Machine

Clearing up to 30 feet of 1 1/4- to 2” pipe, the K9-12 breaks up grease, hair and other soft blockages, making it ideal for kitchen and bath sinks, as well as tubs and shower drains.




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IAPMO publishes Installation Standard for Residential Solar Photovoltaic and Energy Storage Systems

The 2021 USHGC is scheduled to be published in early 2021.




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New Geothermal GSHP Piping Systems document available

PPI MS-7 includes detailed specifications for four plastic piping materials which have been proven in ground-source heat exchange systems: HDPE, PE-RT, PEX, and PP (PP-R and PP-RCT).




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Greenwashing and geothermal HVAC technologies

Greenwashing is deceptive advertising that uses green PR to make products seem eco-friendly and desensitizes consumers to environmental claims. TerraChoice describes "seven sins of greenwashing" to help consumers spot misleading environmental claims.




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IAPMO, Pace to publish UMC Chapter 17 as standalone document for Geothermal Energy Systems and Ambient Temperature Loops (ATL)

The document addresses the need for enforceable safety provisions for geothermal district ambient temperature loop systems.




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ASHRAE publishes Standard 241, Control of Infectious Aerosols

Standard 241 establishes minimum requirements to reduce the risk of airborne disease transmission, such as SARS-COV-2 virus, which causes COVID-19, the flu virus and other pathogens in buildings like single and multi-family homes, offices, schools and healthcare facilities.




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Water shortages series: What happened to our water?

The increase in population and the associated trash continues to increase the need for clean water. These problems are not going to improve until we decide to work for that progress.




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The heat pump renaissance — exploring the latest trends shaping sustainable building solutions

Heat pumps are growing in importance due to climate change. Extensive investment in heat pump technology has led to higher heating capacities and smaller equipment sizes.




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5 steps to building a strong banking relationship

A strong banking relationship is critical for securing loans and for establishing and maintaining lines of credit. Relationships are not built overnight. Here are the steps you need to build a good relationship with a bank.




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6 groups every plumber should join

Plumbers are typically independent and work alone from a service truck, but there are significant benefits to joining groups. These can include learning from peers and expanding your customer base. Consider joining these six groups as a plumber.




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How should you handle merchant service fees?

Some customers prefer using credit cards, but accepting them means paying merchant service fees. Contractors may offer cash discounts or add an upcharge, so consider how to handle merchant services.




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Leadership tips and best practices

When we hear about a 'dream team,' our minds envision the perfect basketball team or a group of highly skilled attorneys assembled for a high-profile legal matter. But creating a team that consistently delivers great results shouldn't be limited to sports or legal teams.




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The Glitch & The Fix: Share, and share alike

An installer is asked to pipe up two larger commercial air handlers supplied by a dual boiler setup. 




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Kenny Chapman: Breaking through the founder threshold

Business lessons are everywhere. I’ve long been a student of the game of life, and one of my biggest curriculums of education is business. Due to the rapid changing landscape and structures of the plumbing and mechanical industries, we all have a lot to learn. The lessons exist regardless of the size, location or current structure of your business. 




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Kenny Chapman: Improving leadership effectiveness

In order to be an effective leader, you need to first understand what leadership actually is. Many people mistakenly believe that leadership is simply overseeing a group or organization. However, there's much more to it than that. Effective leaders possess a number of qualities that allow them to successfully navigate through challenges and inspire others to do the same.




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Kenny Chapman: 10 secrets of successful leadership

The most effective leaders understand that leadership is more than just giving orders and dictating how things should be done. It’s about understanding the unique needs of everyone in your company (or department) and finding a way to lead in a fair and compassionate manner.




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Kenny Chapman: Relationships matter more than results

As service business leaders, we often focus blindly on the results — key performance indicators, sales targets and other specific goals. But when it comes to success in any industry, relationships are often much more important than simply reaching a result-based goal. This is especially true for plumbing contractors who need trust and cooperation from our manufacturers, distributors, clients and other partners to succeed call after call, day after day.




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Finding meaning in leadership

In today's fast-paced world, many people in the trades are seeking a deeper sense of meaning and purpose in their lives. One area where we can find this sense of meaning is in our professional roles, particularly when we provide leadership.




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The role of continuous learning in leadership evolution

Regardless of how long you’ve been in the trades, I’m sure you know how important learning is to your journey. Let’s take a deeper look.




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Shifting leadership styles from field to office

I have a question for all my fellow leaders in the trades: How well do you remember the days when you were solely in the field?




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ASA joins appeal on DOE rule to change showerhead water-flow limit

The American Supply Association (ASA) recently joined the Alliance for Water Efficiency in its appeal to the United States Department of Energy related to allowable flow-rate changes for multi-head showers, and the subsequent negative affects it will have on business operations for ASA members, as well as overall negative water-efficiency consequences that will result.




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IAPMO commends Washington State Legislature’s passage of bill requiring testing water for lead in schools and daycare facilities

Lead contamination in drinking water poses serious health risks, and even low levels of lead exposure can cause permanent cognitive, academic and behavioral difficulties in children.




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T&S Brass hand-wash sink packages

T&S offers two versatile hand wash sink options, each available in single or two-hole configurations, with both sensor and manual faucet options, providing flexibility to accommodate various installation requirements.




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The USHGC: Putting the pieces together

The Uniform Solar, Hydronics and Geothermal Code (USHGC) includes provisions for alternative energy sources for the transfer of energy in a hydronic system for space heating and cooling, or for other purposes such as snow and ice melting.




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New Hampshire home turns to hydronics

A home in New Hampshire offers a glimpse of how the landscape might be changing within the next decade.




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2025 ASHRAE Winter Conference Technical Program to feature AI, IoT, Climate Technology and more

The event’s more than 100 technical sessions will showcase on eight conference tracks will offer emerging approaches to building design, construction and operation.




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Synchrony donates $100,000 to Women in HVACR to support scholarships

The donation, presented at WHVACR's 21st Annual Conference in Dallas, Texas, includes $50,000 to be awarded in 2024 and an additional $50,000 in 2025. 




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55 students awarded $129,000 in scholarships through the PHCC Educational Foundation

Applicants must be plumbing or HVAC apprentices or trade school students, or college students pursuing studies directly related to the plumbing-heating-cooling industry.




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ICC-ES strengthens organizational structure to unify leadership of Testing and Certification Services

These changes will unify the Conformity Assessment Group, merging testing and certification services under one roof to provide consistent, gold standard- level customer service across all departments and all office locations.




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IAPMO seeks USHGC Task Group Members

The deadline to apply is Dec. 6.




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Ray Wohlfarth: Troubleshooting hydronics

When I look at any replacement hydronic boiler project, my tenet is always to assume the existing system is installed improperly. I like to pretend I am a famous detective, such as Sherlock Holmes, and my job is to uncover the hidden mistakes.




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Ray Wohlfarth: Troubleshooting hydronic systems

When troubleshooting a hydronic system, the piping layout is often confusing. To understand the system, I sometimes sketch the piping to help me visualize the flow of water. 




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Ray Wohlfarth: Troubleshooting hydronic systems

Troubleshooting hydronic systems can be challenging, as the pipes are hidden behind walls. Your imagination has to help you “see” the routing of the piping. 




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NIBCO expands Wrot Racer push fittings

NIBCO expands its Wrot Racer push fittings to include new configurations such as reducing and repair tees and couplings, additional sizes of male and female thread adapters, thread elbows and caps with drains.




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The PR Week: 7.11.2024 - Gail Heimann, The Weber Shandwick Collective

The Weber Shandwick CEO talks about why she decided to retire — yet stay far away from “retirement” — this fall and discusses her agency’s success across categories at Cannes.




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Creating a complete system to provide space heating, cooling, DHW and fresh air ventilation

The overall objective was to create a complete HVAC system, rather than just a heating + cooling system. The system would provide space heating, cooling, domestic hot water, and fresh air ventilation.




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Follow established piping layouts to prevent reverse thermosiphoning

Flow direction is crucial in hydronic systems. Most designs have a fixed flow direction, but there are situations where reversals can occur. It's important to address these proactively to ensure smooth operations.




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How to create your own flush cart for hydronic heating systems

In 1986, I installed a 1.5-ton geothermal heat pump in my home using two 500-foot horizontal HDPE earth loops. After digging a trench, I connected the loops to the pump and opted for a 2 HP swimming pool pump to fill and flush the system, as a garden hose couldn't provide the needed flow rate.






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Water conservation gets an assist from flush technology

A little water conservation can go a long way.

And as the second-most visited space in commercial buildings — just behind the lobby — the restroom and its water-saving fixtures can help lead the way when it comes to cutting back consumption.




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5 ways to help your customers realize their dream shower

The consumer mindset around bathing is evolving to view showering as far more than a simple rinse to get clean, but rather as a time to relax, unwind and wash away the day-to-day stresses of life. In fact, consumers are making purchases to support this shift. According to a recent survey commissioned by GROHE, more than 65% of respondents are enhancing their time in the shower with various add-ons, such as soothing aromas, music and gentle rain shower products to elevate their “me time.”




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Linear shower drain systems help deliver project on schedule

The new Market District Apartments in Ohio City will be located near the historic West Side Market, the oldest operating indoor/outdoor market space in Cleveland. Currently, the 13-story development is the largest sustainable, wood-constructed building in the country. Among other facilities, the new 385-unit structure encompasses a first-floor retail space, residential suites on floors two through seven and luxury penthouse suites on the ninth floor, as well as amenity space, including a large rental hall.




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PM Profile: Canadian company brings first-ever recirculating shower to U.S. market

RainStick Shower co-founders Alisha McFetridge and Sean McFetridge share a longtime passion for water conservation. In 2019, the two began building the North American Market’s first water circulating shower. Supply House Times Chief Editor Natalie Forster sat down with Alisha McFetridge to dive into RainStick Shower’s backstory and plans for the future.




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Kitchen & Bath Industry Show returns to Las Vegas

The Kitchen & Bath Industry Show (KBIS) returned to Las Vegas in 2023.  Hoping to break records again, KBIS/IBS returns to the Las Vegas Convention Center this year. Explore the latest products, technologies, and trends in kitchen and bath design.




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Box Manufacturer Crushes Cardboard’s Carbon Footprint with Reusable Containers

PACT has developed a specially designed, corrugated crate that some customers have been able to use over one hundred times.