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How To Blog Anonymously (and how not to)

Further to yesterday's post, this is a list of thoughts prompted by a request from Linkmachinego on the topic of being an anonymous writer and blogger. Maybe not exactly a how-to (since the outcome is not guaranteed) as a post on things I did, things I should have done, and things I learned.

It's not up to me to decide if you "deserve" to be anonymous. My feeling is, if you're starting out as a writer and do not yet feel comfortable writing under your own name, that is your business and not mine. I also think sex workers should consider starting from a position of anonymity and decide later if they want to be out, please don't be naive. Statistics I made up right now show 99 out of 100 people who claim 'if you have nothing to hide you have nothing to fear' are talking out of their arses.

The items in the list fall into three general categories: internet-based, legal and real-world tips, and interpersonal. Many straddle more than one of these categories. All three are important.

This is written for a general audience because most people who blog now do not have extensive technical knowledge, they just want to write and be read. That's a good thing by the way. If you already know all of this, then great, but many people won't. Don't be sneery about their lack of prior knowledge. Bringing everyone up to speed on the technology is not the goal: clear steps you can use to help protect your identity from being discovered are.

Disclaimer: I'm no longer anonymous so these steps are clearly not airtight. Also there are other sources of information on the Web, some of which are more comprehensive and more current than my advice. I accept no responsibility for any outcome of following this advice. Please don't use it to do illegal or highly sensitive things. Also please don't use pseudonyms to be a dick.
This is also a work in progress. As I remember things or particular details, I'll amend this post. If you have suggestions of things that should be added, let me know.

1. Don't use Gmail, Yahoo, Hotmail et al. for your mail.

You will need an email address to do things like register for blog accounts, Facebook, Twitter, and more. This email will have to be something entirely separate from your "real" email addresses. There are a lot of free options out there, but be aware that sending an email from many of them also sends information in the headers that could help identify you.

When I started blogging, I set up an email address for the blog with Hotmail. Don't do this. Someone quickly pointed out the headers revealed where I worked (a very large place with lots of people and even more computers, but still more information than I was comfortable with). They suggested I use Hushmail instead, which I still use. Hushmail has a free option (though the inbox allocation is modest), strips out headers, and worked for me.

A caveat with this: if you are, say, a sex worker working in a place where that is not legal and using Hushmail, you could be vulnerable to them handing over your details to a third party investigating crimes. If you're handling information some governments might consider embarrassing or sensitive, same. Google some alternatives: you're looking for something secure and encrypted.

There are a few common-sense tips you can follow to make it even safer. If you have to bring people you know in real life in on the secret, don't use this email address for communicating with them even if only about matters related to your secret (and don't use your existing addresses for that either). Example: I have one address for press and general interactions, one for things related to my accountant and money, and one for communicating with my agent, publisher, and solicitor. I've also closed and opened new accounts over the years when it seems "too many" people are getting hold of a particular address. Use different passwords for each, don't make these passwords related to your personal information, and so on.

I unwisely left the Hotmail address going, and while I did not use it to send mail, I continued to read things that arrived there. That led to this failed attempt by the Sunday Times to out me. It was an easily dodged attempt but something I would have preferred to avoid.

People can and do register internet domains while staying anonymous but I never did. Some people registered domains for me (people I didn't know in person). This led to a couple of instances of them receiving harassment when the press suspected they were me. In particular Ian Shircore got a bit of unwanted attention this way.

Because all I was ever doing was a straight-up blog, not having a registered domain that I had control over was fine. Your needs may be different. I am not a good source for advice on how to do that. But just in case you might be thinking "who would bother looking there?" read about how faux escort Alexa DiCarlo was unmasked. This is what happens when you don't cover your tracks.

2. Don't use a home internet connection, work internet connection, etc.

Email won't be the only way you might want to communicate with people. You may also want to leave comments on other blogs and so forth. Doing this and other ways of using the Web potentially exposes your IP address, which could be unique and be used to locate you.

Even if you don't leave comments just visiting a site can leave traces behind. Tim Ireland recently used a simple method to confirm his suspicion of who the "Tabloid Troll" twitter account belonged to. By comparing the IP address of someone who clicked on to a link going to the Bloggerheads site with the IP address of an email Dennis Rice sent, a link was made. If you go to the trouble of not using your own connection, also make sure you're not using the same connection for different identities just minutes apart. Don't mix the streams.

The timing of everything as it happened was key to why the papers did not immediately find out who I was. The old blog started in 2003, when most press still had to explain to their audience what a blog actually was. It took a while for people to notice the writing, so the mistakes I made early on (blogging from home and work, using Hotmail) had long been corrected by the time the press became interested.

Today, no writer who aims to stay anonymous should ever assume a grace period like that. It also helped that once the press did become interested, they were so convinced not only that Belle was not really a hooker but also that she was one of their own - a previously published author or even journalist - that they never looked in the right place. If they'd just gone to a London blogmeet and asked a few questions about who had pissed off a lot of people and was fairly promiscuous, they'd have had a plausible shortlist in minutes.

After I moved from Kilburn to Putney, I was no longer using a home internet connection - something I should have done right from the beginning. I started to use internet cafes for posting and other activities as Belle. This offers some security... but be wary of using these places too often if there is a reason to think someone is actively looking for you. It's not perfect.

Also be wary if you are using a laptop or other machine provided by your workplace, or use your own laptop to log in to work servers ("work remotely"). I've not been in that situation and am not in any way an expert on VPNs, but you may want to start reading about it here and do some googling for starters. As a general principle, it's probably wise not to do anything on a work laptop that could get you fired, and don't do anything that could get you fired while also connected to work remotely on your own machine.

3. There is software available that can mask your IP address. There are helpful add-ons that can block tracking software.

I didn't use this when I was anonymous, but if I was starting as an anonymous blogger now, I would download Tor and browse the Web and check email through their tools.

If you do use Tor or other software to mask your IP address, don't then go on tweeting about where your IP address is coming from today! I've seen people do this. Discretion fail.

I also use Ghostery now to block certain tracking scripts from web pages. You will want to look into something similar. Also useful are Adblocker, pop-up blockers, things like that. They are simple to download and use and you might like to use them anyway even if you're not an anonymous blogger. A lot of sites track your movements and you clearly don't want that.

4. Take the usual at-home precautions.

Is your computer password-protected with a password only you know? Do you clear your browser history regularly? Use different passwords for different accounts? Threats to anonymity can come from people close to you. Log out of your blog and email accounts when you're finished using them, every time. Have a secure and remote backup of your writing. Buy a shredder and use it. Standard stuff.

Another thing I would do is install a keystroke logger on your own machine. By doing this I found out in 2004 that someone close to me was spying on me when they were left alone with my computer. In retrospect what I did about it was not the right approach. See also item 7.

5. Be careful what you post.

Are you posting photos? Exif data can tell people, among other things, where and when a picture was taken, what it was taken with, and more. I never had call to use it because I never posted photos or sound, but am told there are loads of tools that can wipe this Exif data from your pictures (here's one).

The content of what you post can be a giveaway as well. Are you linking to people you know in real life? Are you making in-jokes or references to things only a small group of people will know about? Don't do that.

If possible, cover your tracks. Do you have a previous blog under a known name? Are you a contributor to forums where your preferred content and writing style are well-known? Can you edit or delete these things? Good, do that.

Personally, I did not delete everything. Partly this was because the world of British weblogging was so small at the time - a few hundred popular users, maybe a couple thousand people blogging tops? - that I thought the sudden disappearance of my old blog coinciding with the appearance of an unrelated new one might be too much of a coincidence. But I did let the old site go quiet for a bit before deleting it, and edited archived entries.

Keep in mind however that The Wayback Machine means everything you have written on the web that has been indexed still exists. And it's searchable. Someone who already has half an idea where to start looking for you won't have too much trouble finding your writing history. (UPDATE: someone alerted me that it's possible to get your own sites off Wayback by altering the robots.txt file - and even prevent them appearing there in the first place - and to make a formal request for removal using reasons listed here. This does not seem to apply to sites you personally have no control over unless copyright issues are involved.) If you can put one more step between them and you... do it.

6. Resist temptation to let too many people in.

If your writing goes well, people may want to meet you. They could want to buy you drinks, give you free tickets to an opening. Don't say yes. While most people are honest in their intentions, some are not. And even the ones who are may not have taken the security you have to keep your details safe. Remember, no one is as interested in protecting your anonymity as you will be.

Friends and family were almost all unaware of my secret - both the sex work and the writing. Even my best friend (A4 from the books) didn't know. 

I met very few people "as" Belle. There were some who had to meet me: agent, accountant, editor. I never went to the Orion offices until after my identity became known. I met Billie Piper, Lucy Prebble, and a couple of writers during the pre-production of Secret Diary at someone's house, but met almost no one else involved with the show. Paul Duane and Avril MacRory met me and were absolutely discreet. I went to the agent's office a few times but never made an appointment as Belle or in my real name. Most of the staff there had no idea who I was. Of these people who did meet me almost none knew my real name, where I lived, where I was from, my occupation. Only one (the accountant) knew all of that - explained below under point 9. And if I could have gotten away with him never seeing a copy of my passport, I damn well would have done.

The idea was that if people don't know anything they can't inadvertently give it away. I know that all of the people listed above were absolutely trustworthy. I still didn't tell them anything a journalist would have considered useful.

When I started blogging someone once commented that my blog was a "missed opportunity" because it didn't link to an agency website or any way of booking my services. Well, duh. I didn't want clients to meet me through the blog! If you are a sex worker who wants to preserve a level of pseudonymity and link your public profile to your work, Amanda Brooks has the advice you need. Not me.

Other sources like JJ Luna write about how to do things like get and use credit cards not tied to your name and address. I've heard Entropay offer 'virtual' credit cards that are not tied to your credit history, although they can't be used with any system that requires address verification. This could be useful even for people who are not involved in sex work.

Resisting temptation sometimes means turning down something you'd really like to do. The short-term gain of giving up details for a writing prize or some immediate work may not be worth the long-term loss of privacy. I heard about one formerly anonymous blogger who was outed after giving their full name and address to a journalist who asked for it when they entered a competition. File under: how not to stay anonymous.

7. Trust your intuition.

I have to be careful what I say here. In short, my identity became known to a tabloid paper and someone whom I had good reason not to trust (see item 4) gave them a lot of information about me.

When your intuition tells you not to trust someone, LISTEN TO IT. The best security in the world fails if someone props open a door, leaves a letter on the table, or mentally overrides the concern that someone who betrayed you before could do so again. People you don't trust should be ejected from your life firmly and without compromise. A "let them down easy" approach only prolongs any revenge they might carry out and probably makes it worse. The irony is that as a call girl I relied on intuition and having strong personal boundaries all the time... but failed to carry that ability over into my private life. If there is one thing in my life I regret, the failure to act on my intuition is it.

As an aside if you have not read The Gift of Fear already, get it and read it.

See also point 9: if and when you need people to help you keep the secret don't make it people already involved in your private life. Relationships can cloud good judgement in business decisions.

There is a very droll saying "Two people can keep a secret if one of them is dead." It's not wrong. I know, I know. Paranoid. Hard not to be when journos a few years later are digging through the rubbish of folks who met you exactly once when you were sixteen. Them's the breaks.

8. Consider the consequences of success.

If you find yourself being offered book deals or similar, think it through. Simply by publishing anonymously you will become a target. Some people assume all anonymous writers "want" to be found, and the media in particular will jump through some very interesting hurdles to "prove" anything they write about you is in the public interest.

In particular, if you are a sex worker, and especially if you are a sex worker who is visible/bookable through your site, please give careful consideration to moving out of that sphere. Even where sex for money is legal it is still a very stigmatised activity. There are a number of people who do not seem to have realised this, and the loss of a career when they left the "sex-pos" bubble was probably something of a shock. I'm not saying don't do it - but please think long and hard about the potential this has to change your life and whether you are fully prepared to be identified this way forever. For every Diablo Cody there are probably dozens of Melissa Petros. For every Melissa Petro there are probably hundreds more people with a sex industry past who get quietly fired and we don't ever hear from them.

If I knew going in to the first book deal what would happen, I probably would have said no. I'm glad I didn't by the way - but realistically, my life was stressful enough at that point and I did not fully understand what publishing would add to that. Not many bloggers had mainstream books at that point (arguably none in the UK) so I didn't have anyone else's experience to rely on. I really had no idea about what was going to happen. The things people wrote about me then were mainly untrue and usually horrendous. Not a lot has changed even now. I'd be lying if I said that didn't have an emotional effect.

Writing anonymously and being outed has happened often enough that people going into it should consider the consequences. I'm not saying don't do it if you risk something, but be honest with yourself about the worst possible outcome and whether you would be okay with that.

9.  Enlist professional help to get paid and sign contracts.

Having decided to write a book, I needed an agent. The irony of being anonymous was that while I let as few people in on it as possible, at some point I was going to have to take a leap of faith and let in more. Mil Millington emailed me to recommend Patrick Walsh, saying he was one of the few people in London who can be trusted. Mil was right.

Patrick put me on to my accountant (who had experience of clients with, shall we say, unusual sources of income). From there we cooked up a plan so that contracts could be signed without my name ever gracing a piece of paper. Asking someone to keep a secret when there's a paper trail sounds like it should be possible but rarely is. Don't kid yourself, there is no such thing as a unbreakable confidentiality agreement. Asking journalists and reviewers to sign one about your book is like waving a red rag to a bull. What we needed was a few buffers between me and the press.

With Patrick and Michael acting as directors, a company was set up - Bizrealm. I was not on the paperwork as a director so my name never went on file with Companies House. Rather, with the others acting as directors, signing necessary paperwork, etc., Patrick held a share in trust for me off of which dividends were drawn and this is how I got paid. I may have got some of these details wrong, by the way - keep in mind, I don't deal with Bizrealm's day-to-day at all.

There are drawbacks to doing things this way: you pay for someone's time, in this case the accountant, to create and administer the company. You can not avoid tax and lots of it. (Granted, drawing dividends is more tax-efficient, but still.) You have to trust a couple of people ABSOLUTELY. I'd underline this a thousand times if I could. Michael for instance is the one person who always knew, and continues to know, everything about my financial and personal affairs. Even Patrick doesn't know everything.

There are benefits though, as well. Because the money stays mainly in the company and is not paid to me, it gets eked out over time, making tax bills manageable, investment more constant, and keeping me from the temptation to go mad and spend it.

I can't stress enough that you might trust your friends and family to the ends of the earth, but they should not be the people who do this for you. Firstly, because they can be traced to you (they know you in a non-professional way). Secondly, because this is a very stressful setup and you need the people handling it to be on the ball. As great as friends and family are that is probably not the kind of stress you want to add to your relationship. I have heard far too many stories of sex workers and others being betrayed by ex-partners who knew the details of their business dealings to ever think that's a good idea.

So how do you know you can trust these people? We've all heard stories of musicians and other artists getting ripped off by management, right? All I can say is instinct. It would not have been in Patrick's interest to grass me, since as my agent he took a portion of my earnings anyway, and therefore had financial as well as personal interest in protecting that. If he betrayed me he would also have suffered a loss of reputation that potentially outweighed any gain. Also, as most people who know him will agree, he's a really nice and sane human being. Same with Michael.

If this setup sounds weirdly paranoid, let me assure you that journalists absolutely did go to Michael's office and ask to see the Bizrealm paperwork, and Patrick absolutely did have people going through his bins, trying to infiltrate his office as interns, and so on. Without the protection of being a silent partner in the company those attempts to uncover me might have worked.

I communicate with some writers and would-be writers who do not seem to have agents. If you are serious about writing, and if you are serious about staying anonymous, get an agent. Shop around, follow your instinct, and make sure it's someone you can trust. Don't be afraid to dump an agent, lawyer, or anyone else if you don't trust them utterly. They're professionals and shouldn't take it personally.

10. Don't break the (tax) law.

Journalists being interested in your identity is one thing. What you really don't want is the police or worse, the tax man, after you. Pay your taxes and try not to break the law if it can be helped. If you're a sex worker blogging about it, get an accountant who has worked with sex workers before - this is applicable even if you live somewhere sex work is not strictly legal. Remember, Al Capone went down for tax evasion. Don't be like Al. If you are a non-sex-work blogger who is earning money from clickthroughs and affiliates on your site, declare this income.

In summer 2010 the HMRC started a serious fraud investigation of me. It has been almost two years and is only just wrapping up, with the Revenue finally satisfied that not only did I declare (and possibly overdeclare) my income as a call girl, but that there were no other sources of income hidden from them. They have turned my life and financial history upside down to discover next to nothing new about me. This has been an expensive and tedious process. I can't even imagine what it would have been like had I not filed the relevant forms, paid the appropriate taxes, and most of all had an accountant to deal with them!

Bottom line, you may be smart - I'm pretty good with numbers myself - but people whose job it is to know about tax law, negotiating contracts, and so on will be better at that than you are. Let them do it. They are worth every penny.

11. Do interviews with care.

Early interviews were all conducted one of two ways: over email (encrypted) or over an IRC chatroom from an anonymising server (I used xs4all). This was not ideal from their point of view, and I had to coach a lot of people in IRC which most of them had never heard of. But again, it's worth it, since no one in the press will be as interested in protecting your identity as you are. I hope it goes without saying, don't give out your phone number.

12. Know when les jeux sont faits.

In November 2009 - 6 years after I first started blogging anonymously - my identity was revealed.

As has been documented elsewhere, I had a few heads-ups that something was coming, that it was not going to be nice, and that it was not going to go away. We did what we could to put off the inevitable but it became clear I only had one of two choices: let the Mail on Sunday have first crack at running their sordid little tales, or pre-empt them.

While going to the Sunday Times - the same paper that had forcibly outed Zoe Margolis a few years earlier, tried to get my details through that old Hotmail address, and incorrectly fingered Sarah Champion as me - was perhaps not the most sensitive choice, it was for me the right move. Patrick recommended that we contact an interviewer who had not been a Belle-believer: if things were going to be hard, best get that out of the way up front.



So that is that. It's a bit odd how quickly things have changed. When I started blogging I little imagined I would be writing books, much less something like this. Being a kind of elder statesman of blogging (or cantankerous old grump if you prefer) is not an entirely comfortable position and one that is still new to me. But it is also interesting to note how little has changed: things that worked in the early 2000s have value today. The field expanded rapidly but the technology has not yet changed all that much.

As before, these ideas do not constitute a foolproof way to protect your identity. All writers - whether writing under their own names or not - should be aware of the risks they may incur by hitting 'publish'. I hope this post at least goes some way to making people think about how they might be identified, and starts them on a path of taking necessary (and in many cases straightforward) precautions, should they choose to be anonymous.




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Why Scotland should not make sex work illegal

UPDATE: MSPs have voted that Grant's bill will have to go to consultation and will not be fast-tracked. Which is good news. But the fight is not over, and expect more to come when the consultation hits.

At the same time that the Moratorium 2012 campaign kicks off in London, spearheading a common-sense approach to sex work, there appears a bid in Scotland to try to make prostitution illegal. Just to recap: soliciting, running a brothel, and kerb crawling are already illegal (as too are trafficking and sexual exploitation of children). Exchanging sex for money at this point is not. Not yet.

Labour MSP Rhoda Grant claims "Scotland should become an unattractive market for prostitution and therefore other associated serious criminal activities, such as people trafficking for sexual exploitation, would be disrupted." Grant is, unfortunately, badly informed and wrong. I'm going to keep this one short and sweet because the points are pretty straightforward...

Scotland does not have a sex trafficking epidemic

Sex trafficking is the excuse frequently given these days to harass and criminalise sex workers. Problem is, it's not remotely the "epidemic" they would have you believe. If you're not already up to speed on the whys and wherefores, I highly recommend reading Laura Agustin's work on this. Or if I may be so cheeky to suggest you could also buy my book. 

Specifically, it is not happening in Scotland“In Scotland, to the best of my knowledge, we don't have a conviction for human trafficking,” said police constable Gordon Meldrum. Meldrum had previously claimed research “proved” the existence of 10 human trafficking groups north of the border, and 367 organised crime groups with over 4000 members. “We had one case which was brought to court previously but was abandoned. My understanding is it was abandoned due to a lack of evidence, essentially.” Strange how the evidence seemed to disappear precisely when someone was asked to produce all these fantasy baddies, isn't it? 

It's not only Scotland where the trafficking hype falls flat though: investigation throughout the UK has comprehensively failed to find any supposed sex trafficking epidemic.

Not convinced by the evidence? Then consider this: criminalising sex workers and their clients removes the most reliable information sources police have for investigating abuses. Police don't have a great track record on this: In interviews by the Sex Workers Project with 15 trafficking survivors who experienced police raids, only one had been asked by law enforcement if she was coerced, and only after she was arrested. SWOP-NYC make this case clearly.

Criminalising sex work has been shown in Scotland to make criminal activity worse

Criminalisation has all kinds of effects on the behaviour of sex workers, but unfortunately, none of those effects are good. Fear of police forces sex workers to get into clients’ cars quickly, and possibly be unable to avoid dangerous attackers posing as clients. When vigilantes and police roam the pavements, sex workers wait until the wee hours to come out, making them more isolated and vulnerable to harm.

Such an approach can also result in a transfer of activity from streetwalking to other ways of getting money. High-profile crackdown results in repeated arrests of prostitutes, which translate to fines that sex workers, now burdened with criminal records, are unable to pay except by more prostitution or by fraud, shoplifting, and dealing drugs.

Take Aberdeen, for instance. From 2001 onward, the city had an established tolerance zone for sex workers around the harbour. That ended with passage of the Prostitution (Public Places) (Scotland) Act in 2007. In the following months the city centre experienced an influx of streetwalkers and an increase in petty crimes.

Quay Services, which operates a drop-in centre for streetwalkers, reported that sex workers became more afraid to seek assistance, and the number of women coming to the centre dropped to “just a handful”. There was also evidence that displacing sex workers led to more activity in the sex trade, not less – convictions for solicitation tripled.

This kind of ‘crime shuffling’ takes prostitution out of one area and dumps it on another. It only resembles an improvement if you fail to look at the full picture.

Prohibition never works

There is a lot of talk in the political sphere about the need for “evidence based policy”. This means rejecting approaches that are moralistic and manipulative. Sex workers have suffered the tragic consequences of prejudicial social attitudes that lead to bad policy. The prohibition approach has not worked. It will never work. The people who endorse this view are putting people in danger and should not be guiding public opinion any longer. Disliking sex work is not a good enough argument to justify criminalising it. Is there any public interest served by preventing adults from engaging in a consensual transaction for sexual services? No, there is not.

Bit like the war on drugs: making the business profitable only to criminals, awaiting the inevitably grim results, then claiming that it’s the drugs themselves, not the laws, wot caused it. Few reasonable people believe that line of argument when it comes to drugs. Why does anyone believe it when it comes to sex?

Moral disapproval is a bad basis for policymaking. I don't find the idea of taking drugs at all appealing, but I don't assume my own preferences should be the basis for law.

The condescension heaped on people who do sex work is embarrassingly transparent. All this mealy-mouthed, 'oh but we want to help them, really’. How’s that again? By saddling people with criminal records and taking away their children? Do me a favour.

As well as the happy prostitutes there are unhappy sex workers in need of support. Society should protect the unwilling and underage from sexual exploitation and provide outreach for those who need and want it. We already have laws and services for that. Maybe the laws should be more intelligently enforced and the services better supported. But prosecuting the victimless crimes does neither of these. It helps no one.

The potential existence of abuses does not mean such work should be automatically criminalised if for no other reason than doing so makes the lives of people in sex work worse, not better. Criminalisation is the very opposite of compassion. Rhoda Grant is hiding behind an "end demand" approach that will not achieve what she claims it will, but will punish sex workers and send those with already chaotic lives further into a downward spiral. If that isn't punishing them with no hope for change then I don't know what is.

It's time we started acting like grownups and stopped pretending that making something illegal makes it cease to exist.




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Michigan development program not a pretty site

Taxpayers lose with poorly designed site preparation program




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Trados Studio 2017 – Auto propagation not working in review mode

Have you ever reviewed a large file in SDL Trados Studio with numerous repetitions and struggled with confirmed segments not being propagated to the rest of the file? Here is what to do. Imagine you have a big file to … Continue reading




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Its not just standalone BPM that is dead!

There was a thread recently on InfoQ asking whether standalone BPMS is dead.


Yes it is dead.

But, that's not the only standalone thing that is dead! Standalone Business Rules Systems is dead. Standalone Application Servers are dead. Standalone ETL products are dead. Standalone Messaging products are dead. Standalone ESBs are dead. Standalone Enterprise Content Management systems are dead. Standalone Security products are dead. Yes, they're all dead.

They're all dead because customers are tired of being integration companies. What happens when a customer buys one of these standalone BPMS/BRS/ETL/etc. products is that the customer has to figure out how to integrate it to the other standalone products they've bought from other vendors. How does that help the customer's IT shop deliver business value to their organization?

Enterprise problems don't come neatly packaged into BPM problems or Business Rules problems or Data Transformation problems or any one such well defined category. Instead, enterprise problems are complex problems that require an entire repertoire of tools which can be combined nicely to solve the problem at hand. Attempting to build solutions to these complex problems with a single sledgehammer approach is one of the reasons why many IT projects take so long to complete and end up being so expensive.

The customer's IT shop is like the place which maintains the vehicle that the enterprise's IT is. What happens after a few years of taking standalone products and trying to live by their rules (not to mention their expensive consultants) and creating hodge-podge solutions is that the car ends up looking like this:
That's why enterprise middleware needs to be 100% internally self-consistent and fully integrated. Without that, every turn may drive the IT shop into a wall. Behind every dark spot on the road could be a pot hole. Or, at best, the IT shop is not able to drive the car down the freeway with cruise control turned on .. instead its constantly hitting speedbumps.

Don't like that? Well then you need middleware that can scale up and offer exactly the features that you need to solve the problem cleanly. Your IBM/Oracle/Tibco/JBoss middleware can't do that? Well then you have to try WSO2 Carbon based products .. and your car will end up looking like this :-).
The best part of course is that all of our products are 100% open source under Apache license and free for you to use. If you want absolutely world class enterprise support, call us and we'll sell it to you at $8000/server. All very simple.




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A rose by any other name would smell as sweet, but with no name, maybe not

The famous quotation from Shakespeare is that "a rose by any other name would smell as sweet". But what if the rose had no name. What if every time you talked about it, you had to come up with a description, you know that thing with the pretty pink petals, except sometimes they are red, and sometimes white, but it smells really nice, except some don't really smell and others do. You know the thing with multiple layers of petals except for the wild ones that only have one layer of petals.

Maybe not so sweet.

What about the other way round? You build a really cool system that works effectively and then it turns out that someone has named it? Now that is nice, and yes, your thing suddenly smells sweeter.

I've had this happen a lot. When we first started WSO2 we applied a lot of cool approaches that we learnt from Apache. But they weren't about Open Source, they were about Open Source Development. And when they got names it became easier to explain. One aspect of that is Agile. We all know what Agile means and why its good. Another aspect is Meritocracy. So now I talk about a meritocratic, agile development team and people get me. It helps them to understand why WSO2 is a good thing.

When Sanjiva and I started WSO2 we wanted to get rid of EJBs: we wanted to remove the onion-layers of technology that had built up in middleware and create a simpler, smaller, more effective stack. It turns out we created lean software, and that is what we call it today. We also create orthogonal (or maybe even orthonormal) software. That term isn't so well understood, but if you are a mathematician you will get what we mean.

Why am I suddenly talking about this? Because today, Srinath posted a note letting me know that something else we have been doing for a while has a nice name.

It turns out that the architecture we promote for Big Data analysis, you know, the one where we pipe the data through an event bus, into both real-time complex event processing and also into Cassandra where we apply Hive running on Hadoop to crunch it up and batch analyse it, and then store it either in a traditional SQL database for reports to be generated, or occasionally in different Cassandra NoSQL tables, you know that architecture?

Aha! Its the Lambda Architecture. And yes, its so much easier to explain now its got a nice name. Read more here: http://srinathsview.blogspot.co.uk/2014/03/implementing-bigdata-lambda.html




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Translating notary terms 1: What do notaries do?

In Spain and other civil law countries, you seem to need a notary for anything of gravity. You buy a house, you need a notary. You inherit some money, you need a notary. You start a company, you need a notary. The list goes on. What do notaries do in common law countries? So little […]




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Translating notary terms 2: What are public-form and private-form notarial acts?

A public-form notarial act is a document drafted by a notary that contains the entire notarial act. It is narrated from the notary’s perspective and includes all the details and circumstances of the act. All Spanish notarial acts are in public form (documents elevados a público). In England and Wales, notarial acts are usually in […]




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Translating notary terms 3: How to translate the names of Spanish public-form notarial acts into English

This post looks at how to translate the names of the two* main types of public-form Spanish notarial acts, escrituras públicas and actas notariales. It also identifies handy language to use in translations of them. Escritura pública An escritura pública records an act executed before a notary. How you translate the name of an escritura […]




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Translating notary terms 4: Is “deed” a good translation for escritura pública?

“Deed” is sometimes used as a translation for escritura pública. Is it a good translation? What is a deed? A deed is a formal legal document. In England and Wales, transfers of land, mortgages, powers of attorney, some business agreements and wills must be executed as deeds. In the US, deeds are only required for […]




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Cotentin : un nouveau canot de sauvetage en mer bloqué à quai par la réglementation

La station de sauvetage de Goury-La Hague a recu un nouveau canot ultramoderne. Mais il est bloque a quai, car trop polluant, selon les regles environnementales internationales.




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Las connotaciones

Para utilizar el vocabulario de manera adecuada, has de saber que las palabras no solamente son portadoras de significado. A menudo se cargan de connotaciones. […]

Origen




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Markup upon Video - towards Dynamic and Interactive Video Annotations

Interactive video is increasingly becoming a more and more dominant feature of our media platforms. Especially due to the popular YouTube annotations framework, integrating graphical annotations in a video has become very fashionable these days. However, the current options are limited to a few graphical shapes for which the user can define as good as no dynamic behaviour. Despite the enormous demand for easy-creatable, interactive video there are no such advanced tools available.

In this article we describe an innovative approach, to realize dynamics and interactivity of video annotations. First we explain basic concepts of video-markup like the generic element model and visual descriptors. After that we introduce the event-tree model, which can be used to define event-handling in an interactive video formally as well as visually. By combining these basic concepts, we can give an effective tool to the video community for realizing interactive and dynamic video in a simple, intuitive and focused way.




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Notre Dame des spiritualités.

L’émoi de l’incendie de Notre Dame de Paris dépasse largement nos frontières hexagonales. Et plus intéressant encore, il transcende nos croyances, nos cultures, il touche au plus de profond de l’être humain. A cet égard, j’ai également été touché par...





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What we know and do not know about video games as marketers: a review and synthesis of the literature

The video game industry (VGI) has evolved considerably, transitioning from a niche market to a substantial sector. The VGI's magnitude and the societal implications tied to video game consumption have naturally piqued the interest of scholars in marketing and consumer behaviour. This research serves a dual purpose: firstly, it consolidates existing VG literature by evaluating articles, concepts, and methodologies, systematically tracing their evolution; secondly, it outlines potential directions and implications for forthcoming research. Within this literature, a predominant focus lies on articles investigating purchase decisions concerning VGs, followed by those exploring the integration of video game consumption into broader social contexts. Notably, a limited number of articles delve into player-game interactions and experiences within gaming worlds. This imbalance can be attributed to the fact that such inquiries are often suited to psychology and multidisciplinary journals, while the marketing discipline has predominantly addressed the VGI from a marketing management standpoint.




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Web Annotation and Threaded Forum: How Did Learners Use the Two Environments in an Online Discussion?




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The Various and Conflicting Notions of Information




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Assessing for Competence Need Not Devalue Grades




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To Social Login or not Login? Exploring Factors Affecting the Decision




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Educational Card Games: One Way of Assisting the Communication Skills Development of Nursing Students Whose First Language is Not English

Aim/Purpose. This study seeks to determine the impact of a card game intervention in improving the English verbal communication of nursing students from culturally and linguistically diverse backgrounds. Background. Many international students studying in Australia experience setbacks in their university studies due to English language difficulties. This paper outlines how an educational card game designed can be played by nursing students from culturally and linguistically diverse (CALD) backgrounds as an intervention for their English verbal communication development. Methodology. The study used a descriptive qualitative approach to analyse the learning experiences of forty-five (N=45) nursing students from CALD backgrounds undertaking their second semester at a metropolitan university in Victoria, Australia after being introduced to an educational card game developed by the first author. The card game was designed to explore the use of English pragmatic markers, which are words, phrases, or verbal cues that signal or emphasise the intentions of the speaker. Following the intervention, participants were queried in a survey about their experiences with English language speaking and how the game improved their verbal communication skills. Contribution. This paper provides knowledge about how a game can be designed to enhance the English verbal communication skills of nursing students from CALD backgrounds which could help them in their clinical placements and their adjustment into Australian society. Findings. Three intertwining themes that emerged from the data analysis were education content, skills development, and fun and creativity. These themes signify the importance of providing opportunities for learners to creatively practise the educational content in simulative contextualised situations within a safe, comfortable, and inclusive learning environment. Recommendations for Practitioners. Educators still need to consider the importance of inclusivity of students from culturally and linguistically diverse (CALD) backgrounds as part of successful integration into the culture of their host countries. Recommendations for Researchers. The findings emphasise the need for educators and researchers to understand the challenges facing these students in relation to marginalisation and discrimination and how they can design an intervention that is engaging and inclusive. Impact on Society. The findings also put forward the awareness of pragmatics as part of both English language learning and integration into the society of a host country as students learn how to express intention appropriately in various interactions. Furthermore, the themes presented in this paper suggest that not only should an educational game or an intervention contain relevant educational content and practical activities for skills development, but they must also be enjoyable by encouraging creativity and social interaction. Future Research. The results of this study also open possible future studies that involves the adaptation of a digital version of the card game or possible implementation of the game in other health professional programs in universities and other educational institutes.




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To Read or Not to Read: Modeling Online Newspaper Reading Satisfaction and Its Impact on Revisit Intention and Word-Of-Mouth

Aim/Purpose: In this research, we examined the influence of the information system (IS) quality dimensions proposed by Wixom and Todd on reading satisfaction of online newspaper readers in Bangladesh, especially the readers’ intention to revisit and recommendations through electronic word-of-mouth (eWOM). Background: We identified the top 50 most visited websites, of which 13 were online newspapers, although their ranking among Bangladesh online newspapers varies from month to month. The literature illustrates that, despite the wide availability of online news portals and the fluctuations in frequency of visits, little is known about the factors that affect the satisfaction, word-of-mouth, and frequency of visits of readers. An understanding of reader satisfaction will help to gain richer insights into the phenomenon of readers’ intention to revisit and recommendation by eWOM. Stakeholders of online newspapers can then focus on those factors to increase visits to their websites, which will help them attract online advertisements from different organisations. Methodology: Data were collected using a structured questionnaire, from 217 people who responded to the survey. We used SmartPLS 3 to analyze the data collected, as it is based on second-generation analysis, which in turn is based on structural equation modeling (SEM). Contribution: This research explores the impacts of technological dimensions on readers’ satisfaction, as most of the previous research has focused on cultural or social dimensions. Findings: The results supported all of the hypothesized relationships between technological dimensions and reader satisfaction with online newspapers, except for one. The first, information, was predicted with accuracy and completeness, while the second object-based belief, system quality, was predicted by its accessibility, flexibility, reliability, and timeliness. Overall, quality factors influencing readers’ satisfaction were shown to lead to word-of-mouth revisit intentions. Our proposed model was empirically tested and has contributed to a nascent body of knowledge about readers’ revisit intentions and eWOM recommendations regarding online newspapers. It was also shown that strong satisfaction leads to higher revisit intention and eWOM. Recommendations for Practitioners: To keep the users satisfied, online newspapers need to focus on improving information quality (IQ) and system quality (SQ). If they do this well, they will be rewarded with higher revisit intention and recommendations by eWOM. Recommendation for Researchers: This study extends Oh’s customer loyalty model by integrating the Wixom-Todd model. This study reinforces an alternative rationale of the construct satisfaction. Future Research: We ignored negative stimulus like technostress, which can have an impact on satisfaction. In future, we will test the relationship between technostress and its impact on online newspaper reading.




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NOTICE OF RETRACTION: THE IMPACT OF KNOWLEDGE MANAGEMENT ON FIRM INNOVATIVENESS VIA MEDIATING ROLE OF INNOVATIVE CULTURE – THE CASE OF MNES IN MALAYSIA

Aim/Purpose: ******************************************************************************************** After its investigation, the Research Ethics, Integrity, and Governance team at RMIT University found that the primary author of this paper breached the Australian Code and/or RMIT Policy and requested that the article be retracted. ********************************************************************************************* This paper aimed to examine the impact of knowledge management on firm innovativeness of multinational enterprises (MNEs) via the mediating role of innovative culture in Malaysia. Background: Inadequate management practices and growing competition among MNEs operating in developing nations, notably in Malaysia, have hindered their organizational success. Although several studies have shown that knowledge management has a substantial impact on MNEs’ success, it is not apparent if innovation at the company level has a direct impact on their performance. Thus, there is no definitive evidence between knowledge management with business innovativeness and organizational success. Methodology: This study adopted a quantitative approach based on a cross-sectional survey and descriptive design to gather the data in a specific period. A convenient sampling approach was used to select 296 respondents from Malaysia-dependent MNEs of different industries. One of the advantages of this study methodology is that the sample targeted many fields. Afterward, SPSS AMOS 24.0 software package analysis was performed to test the hypotheses. Contribution: The study contributes to knowledge management and firm innovativeness literature through advancing innovative culture as a mediating factor that accounts for the link between these two constructs, especially from an emerging economy perspective. The research findings also offer managerial implications for organizations in their quest to improve firm innovativeness. Findings: The results support that innovative culture significantly affects MNEs’ performance. Innovative culture enhances the capability of MNEs to be innovative that finally leads to the superior performance of firm innovativeness. Recommendations for Practitioners: According to this research, companies that exhibit an innovative culture, the acquisition of new information, the conversion of tacit knowledge into explicit knowledge, the application of knowledge, and the safeguarding of knowledge, all have a positive effect on their innovativeness. This means that for organizations to run an innovative MNE in Malaysia, a creative culture must be fostered since the current study has shown how it is seen as a catalyst that facilitates learning, transformation, and implementation of relevant knowledge. Recommendation for Researchers: Future studies should be carried out in other sectors aside from the manufacturing sector using the same scales used to measure knowledge management. Furthermore, a comparative analysis of knowledge management and firm innovativeness using innovative culture as a mediator should be researched in other developing economies. Impact on Society: While the main aim of this study was to better understand how and why MNEs operate the way they do, it had an indirect impact on the business and political tactics taken by CEOs and managers working in MNEs in developing countries, as this research has shown. Future Research: Future research should employ the methodology presented in this study and pursue this in other sectors, such as emerging and developed nations’ major businesses, to validate the results and further generalize the conclusions. Other methods should also be incorporated to investigate the other dimensions of MNEs’ performance, including market orientation, technology orientation, and entrepreneurial orientation.




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NOTICE OF RETRACTION: The Influence of Ethical and Transformational Leadership on Employee Creativity in Malaysia's Private Higher Education Institutions: The Mediating Role of Organizational Citizenship Behaviour

Aim/Purpose: ************************************************************************ After its investigation, the Research Ethics, Integrity, and Governance team at RMIT University found that the primary author of this paper breached the Australian Code and/or RMIT Policy and requested that the article be retracted. ************************************************************************** This paper aimed to examine the influence of ethical and transformational leadership on employee creativity in Malaysia’s private higher education institutions (PHEIs) and the mediating role of organizational citizenship behavior. Background: To ensure their survival and success in today’s market, organizations need people who are creative and driven. Previous studies have demonstrated the importance of ethical leadership in fostering employee innovation and good corporate responsibility. Research on ethical leadership and transformational leadership, in particular, has played a significant role in elucidating the role of leadership in relation to organizational citizenship behavior (OCB). In this study, we have focused on ethical and transformational leadership as an antecedent for enhancing employee creativity. Despite an increase in leadership research, little is known about the underlying mechanisms that link ethical leadership and transformational leadership to OCB. Because it sheds light on factors other than ethical leadership and transformational leadership that influence employees’ extra-role activity, this research is relevant theoretically. OCB may have a mediating function between ethical leadership and transformational leadership style and employee creativity because it is associated with the greatest outcomes, but empirical research has yet to prove this. So, one of the study’s goals is to add to the hypotheses about how ethical leadership style and transformational leadership affect employee creativity by using an important mediating variable – OCB. Methodology: This study adopted a quantitative approach based on a cross-sectional survey and descriptive design to gather the data in a specific period. A convenient sampling approach was used to gauge 275 employees from Malaysia’s PHEIs. To test the hypotheses and obtain a conclusion, the acquired data was analyzed using the partial least square technique (PLS-SEM). Contribution: The study contributes to leadership literature by advancing OCB as a mediating factor that accounts for the link between ethical and transformational leadership and employee creativity in the higher education sector. Findings: According to the research, OCB has a substantial influence on the creativity of employees. Furthermore, ethical leadership boosted OCB and boosted employee creativity, according to the research. OCB and employee creativity have both been demonstrated to benefit greatly from transformational leadership. Further research revealed that OCB is a mediating factor in the link between leadership styles and creative thinking among employees. Recommendations for Practitioners: Higher education institutions should focus on developing leaders who value transparency and self-awareness in their interactions with followers and who demonstrate an inner moral perspective in addition to balanced information processing to ensure positive outcomes at the individual and organizational levels. Higher education institutions should place a priority on hiring leaders that exhibit ethical and transformational traits to raise awareness of these leadership styles among employees. Recommendation for Researchers: The new study also adds significantly to the body of knowledge by examining the relationship between ethical and transformational leadership and the creativity of the workforce. It aimed to identify the relationship between transformational leadership style and individual creativity in higher education by examining the mediating influence of OCB. Impact on Society: Higher education institutions should devise strategies for developing ethical and transformative leaders who will assist boost OCB and creativity within their workforce. Students and faculty in higher education can benefit from these leadership methods by learning to think in more diverse ways and by developing thought processes that lead to a larger pool of innovative ideas and solutions. As a consequence, employees who show creative behavior may be effectively managed by leaders who utilize ethical and transformational leadership styles and motivate them to show OCB that allow them to solve creative problems creatively. Future Research: A mixed-methods approach should be used in future research, and this should be done in public institutions in developing and developed nations to put the findings to use and generalize them even further. Future research will be able to examine other mediators to learn more about how and why ethical and transformational leadership styles affect PHEI employees’ creativity.