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Benk Boasts Amazing 30-day Turnaround for PVC Pipe Extrusion Machines for Philippine Customer

Speed and Quality Continue to Make Benk Machine a Top Choice for Clients




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Impact Plastics and Republic Services Partner on Successful Customer Solution Project

Helping Customer Navigate City Compliance with Efficiency




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Plastics Thermoformer Unveils Custom Design Services for the Horticulture Industry

Minnesota-based T.O. Plastics also offers products for the expanding cannabis, hemp and microgreens markets




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MS Tech Signs New Contracts and Completes Follow-Up Installations with Leading Customers across Europe, the Middle-East, India and South-East Asia

MS TECH expands its reach with presence now all around the globe




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MS Tech Signs New Contracts and Completes Follow-Up Installations with Leading Customers in India and South-East Asia




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Customized Reminders Help Drive Additional Business, AutoShop Express Says

Auto repair shop owners need to find ways to keep customers coming back in the face of potential economic uncertainty, according to distributor.




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Bridge Patient Portal Brings Fully-Customizable Self-Scheduling Solution to Health Organizations

Advanced Sleep Medicine Services adopts Bridge self-scheduling software, improving office efficiency and patient experience




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Sepulveda Sanchez Law Launches New Custom Website for Personal Injury Clients in and around Los Angeles

Attorney Gabriel Sepulveda-Sanchez practices aggressive advocacy and compassionate client service




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Personalized & Segmented Bonuses Offer Ways to Reduce Customer Churn in Utility Companies

New customizable and personalized utility customer engagement program creates connections at the individual level reduces customer churn rate.




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Take Air Duct & Carpet Cleaning Specialists LLC Houston TX Announces Special Offers for Customers on Dryer Vent Cleaning Services

For dryer vent cleaning, there can be no better alternative than a company, which is reputed for fair prices and exceptionally high-quality services.




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Supertek Announces Providing Customized Service for their Camera Modules which Applied in Many Industry Sectors

Supertek Camera modules have been implemented in many sectors, such as industrial, security, traffic, home & entertainment, and education. Now it provides customized service for the camera modules.




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Gizmogo Offers its Customers The Highest Payout For Used and Broken Phones

Instead of throwing used and broken phones away or forgetting about them in drawers, users can sell them to Gizmogo for high prices




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[Case Study] How Can The Future Electronic Component Industry Effectively Outsource its Customer Service?

Callnovo, the global multilingual customer service contact center, offers a powerful bilingual outsourcing solution in English and Spanish for Utsource's European market.




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Wondershare Recoverit Free Helps Customers to Solve the "USB Device Not Recognized" Problem

Wondershare has released the latest update of Recoverit, which can recover data under different scenarios. It can also solve the "USB Device not recognized" problem as well.




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Luxury Custom Home Builder in Atlanta, Summit Design & Build, Featured in Architectural Digest Magazine

Summit Design & Build is happy to announce that Architectural Digest magazine is featuring their company in the February 2020 issue.




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Helping Hands Customer and 60s Pop Star Featuring in New UB40 NHS Charity Single

Helping Hands customer and 60s guitarist, Mike Leroy, has been filmed as part of the music video for the upcoming charity single 'Lean on Me', released in aid of NHS Charities Together.




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Imperial Landscaping of Winston Salem, an Award Winning, Customer Service Driven Landscaping and Lawn Care Company is Now Accepting New Lawn Maintenance Customers

A strong commitment to customer satisfaction and service is why Imperial Landscaping continues to receive Outstanding Recognition among landscaping and lawn care companies.




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Monkey Flower Villas Celebrates Its 15th Year with New Renovations and Exciting Customer Incentives

To celebrate their 15th anniversary the famous Monkey Flower Villas are offering a 15% reduction off their normal rates for their premier, luxury villas.




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Go Pink with Customized Products for Breast Cancer Awareness

Fully Promoted is helping businesses spread awareness in October




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Coronavirus Leaves Cannabis Companies Struggling To Serve Customers - Same Day Delivery Vital Says CannaLogic

Cannabis retail stores across the legal states had already been reporting that they were unable to keep up with the demand when it came to consumers who have expressed a clear preference for same day delivery.




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Highland Management Group Announces Newly Redesigned Website that Improves Usability for Customers

New Simple and Mobile Friendly Website Helps Customers with Management Services




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DeepTarget Announces Customer Success Award Winners

Four DeepTarget Clients Honored for January and February Performance




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Revenue Storm Wins Bronze Stevie® Award in 2020 Stevie Awards for Sales & Customer Service

Revenue Storm Honored to Have Won Their Fifth Stevie Award




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Florida Used Car Salesman Arrested for Defrauding Customers

Earlier this month, a criminal investigation that began more than a year ago by the Palm Beach County Sheriff's Office's Financial Crime Unit in West Palm Beach, Florida ended in the arrest of a used car salesman.




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Award Winning Author And Traveling Researcher Donna Fletcher Crow Celebrates The Power Of Story With Trans-Canada Adventure, Disney World Reflections, Books Detailing Christmas Customs

Crow writes meticulously researched, entertaining novels of romance, history and mystery in an engaging you-are-there style that allows readers to live the history.




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Openprise Ranks #1 for Customer Satisfaction for the Fifth Successive Quarter in Spring 2020 G2 Enterprise Grid Report

Continues to Lead in both Data Quality and Customer Data Platform (CDP) Categories




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Romaire Studios' Custom, Life-Sized Cajun-Christmas Display to Light Up the Spirit of Morgan City Shrimp Boat on Nov. 28 at 6 p.m.

Donated and designed by a Los Angeles special effects company, these remarkable "Reingators," Santa and elves were created using high-tech digital tools; feature unique Louisiana-themed details




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New Custom-designed Packaging Developed to Grab Shopper Attention

New Display Bin Prominently Features Custom Packaging to Increase Sales in Store




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The Spearhead Group Launches to Pioneer Physical Brand Enhancements™ for Companies Looking to Build Brand Loyalty and Deliver a More Immersive Customer Experience

Co-Founders Bring a Visionary Approach to Modernizing the Industry




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Business and Beauty Maven Patricia Chalkley Epitomizes Avon's Dedication to Customer Service and Making a Difference

Avon's founder was a pioneer of women's empowerment, long before women's rights were widely recognized, and they continue to drive this powerful mission for women today, supported by passionate and talented associates worldwide.




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Bella Cosmetic Surgery Launches New Custom Website

Board-certified plastic surgeon Dr. Michael Chiaramonte serves patients in National Harbor and nearby areas of Maryland, Virginia, and Washington, D.C.




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Global Cannabinoids Announces Completely Customizable Rare Cannabinoid Wholesale and Bulk CBD Oil and Private Label CBD Products

Customers can now purchase CBD wholesale THC Free broad spectrum oil and private label CBD products with the exact profile of rare cannabinoids of their choice such as CBG, CBN, CBC, and CBDV.




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Tri Tool Ranked #1 Custom Engineered Machining Solution Provider

California company receives high marks for its ability to design, engineer and modify specialty pipe and tube cutting equipment




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QuestMark Supplies QM CSD Cleaning for Customers

To Protect Our Associates and Customers During the COVID-19 Pandemic




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EMRIS International Celebrates Achieving 10,000 Customers During Its Pre-Launch

EMRIS International opened its doors for pre-launch with its flagship CBD Line - Synergy, a premium THC Free, Hemp Derived CBD Oil with several potency levels and has been widely supported by thousands of new customers.




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With Its Smell Challenge, Certainty® SmartBoost™ Laundry Additive Aims to Win the Hearts and Noses Of Customers

Developed by medical uniform leader Strategic Partners Inc (SPI), Certainty SmartBoost infuses machine-washable fabrics with protection against bacteria that cause odors and degrade fabric.




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Los Angeles-Based American Eagle Auto Body Wins Coveted Spectrum Award For Customer Service Excellence

American Eagle Auto Body, a Los Angeles-based auto shop, is the winner of the City Beat News Spectrum Award for Excellence in Customer Service.




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Hayes Law Releases Custom Infographic Illustrating the 5 Steps to Take After an Auto Accident

Visual content demonstrates the best way to protect an accident injury case




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Custom Auto Trim and Graphics: The Only Manufacturer of Rivet on Body Side Moldings Today

Typically used on older Chevy Impala, Chevy Caprice or even Datsun 280Z, rivet on the body side molding is an add-on accessory that was installed at car dealerships over in the 70's and 80's.




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Car Sell Zone Debuts New Car-Buying Options for Customers in Dubai

One-stop destination for selling cars now also offers deals on pre-owned vehicles




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Soapbox: Customer-centricity in the new normal

All our underlying assumptions about what makes consumers tick need to be pressure-tested.

Please visit Marketing Land for the full article.




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Customize Your Career

Cathleen Benko, vice chairman and chief talent officer for Deloitte LLP and coauthor of "Mass Career Customization."




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In a Recession, Provoke Your B2B Customers

Philip Lay and Todd Hewlin, managing directors at TCG Advisors and coauthors of the HBR article "In a Downturn, Provoke Your Customers."




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Innovation to Delight (and Surprise) Your Customers

Roberto Verganti, professor of management of innovation at Politecnico di Milano and author of "Design Driven Innovation."




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Why Delighting Your Customers Is Overrated

Matthew Dixon, managing director of the Corporate Executive Board's Sales and Service Practice.




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Customer Loyalty in the Twitter Era

Fred Reichheld and Rob Markey, authors of "The Ultimate Question 2.0."




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The End of Customer Service Heroes

Frances Frei and Anne Morriss, authors of "Uncommon Service: How to Win by Putting Customers at the Core of Your Business."




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Who Your Customers Want to Become

Michael Schrage, research fellow at MIT Sloan School's Center for Digital Business and author of the HBR Single "Who Do You Want Your Customers to Become?"




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Identify Your Primary Customer

Robert Simons, Harvard Business School professor, says companies still struggle to choose the right customer.




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For Better Customer Service, Offer Options, Not Apologies

Jagdip Singh, a professor of marketing at the Weatherhead School of Management at Case Western Reserve University, explains his research team’s new findings about customer satisfaction. He says apologizing is often counterproductive and that offering customers different possible solutions is usually more effective. He discusses what companies can do to help service representatives lead interactions that leave a customer satisfied—whether or not the problem has been solved. Singh’s research is featured in the article "‘Sorry’ Is Not Enough" in the January–February 2018 issue of Harvard Business Review.