The COVID-19 pandemic began spreading across Asia Pacific in January, affecting millions of people directly—and billions more through restrictions on the way we live and work and the impact on the regional economy. 

Throughout the region, we’ve seen people and businesses adapt with resilience, determination and ingenuity, including adopting and developing new technologies. Today, some parts of Asia Pacific are beginning to ease social distancing measures and restrictions on commerce—but we’re still many months away from anything like a return to normal. 

Google’s focus in Asia Pacific has been on three priorities: contributing to the immediate health response, helping people learn and work from home and supporting the small businesses most affected. We’ll continue to do all we can to help every part of the region get through, and we’re committed to being part of the economic recovery, so Asia Pacific can ultimately emerge stronger. 

Contributing to the health response

Since January, we’ve worked to share reliable information on Google Search and YouTube, support public health campaigns, inform health officials and curb misinformation. We’ve extended these global efforts with more targeted local initiatives around the region. 

In India, we’re helping female internet “saathis” (or trainers) share authoritative health advice with their networks in rural villages. In Korea, the Google News Initiative is offering weekly sessions training journalists on how to identify misinformation. In Japan, YouTube creator Hikakin interviewed the Governor of Tokyo to raise awareness of social distancing measures among his youth audience. 

We’re also helping Asia Pacific governments and institutions make the most of our tools to fight the virus directly. The Philippines’ government is centralizing health communications using an AI system powered by Google Cloud, Taiwan’s Digital Minister Audrey Tang has used Google APIs to create an app that tracks face-mask inventories, and we’ve worked with Singaporean nonprofit Better.sg to create translation tools for medical professionals caring for migrant workers. We started showing the locations of COVID-19 test centers on Google Maps, Search and Assistant in Indonesia, before extending the feature to other countries around the world, including India, Korea and the Philippines.

Alongside responding to the health crisis, we know we need to protect and support people who might be left isolated or vulnerable. Our team in India has helped local governments share the location of night and food shelters on Google Maps, while Southern Cross Care (SA, NT & VIC) Inc in Australia is using Meet to help aged care residents stay in touch with their families—two examples of how technology can help.   

Helping people work and learn from home

In many parts of Asia Pacific, people have been working and learning from home for months. Wherever possible, we’re adapting our global tools and resources to local needs—like giving 1.8 million students in the Jakarta region access to our G Suite for Education tools. We’ve launched local versions of our Teach from Home resource center—a partnership with UNESCO—across 13 Asia Pacific countries.

As teachers and students adjust, we’re seeing new approaches across the region. In Korea, public broadcaster EBS and the Ministry of Education are using YouTube to live-stream daily classes. In Malaysia, Google’s daily webinars for teachershave received more than 250,000 views. And in Australia, the inspirational Eddie Woo—a champion of teaching via YouTube—is sharing his experience and advice to help fellow teachers take their lessons online.   

Learners from disadvantaged backgrounds are more likely to have their schooling disrupted and their progress held back—so as part of Google.org’s $10 million Distance Learning Fund, we’re extending a $1 million grant to INCO. This funding will support nonprofits in mainland China, Indonesia, Hong Kong and the Philippines as they help underprivileged students with access to home learning. 

Supporting small businesses and helping local economies recover

COVID-19 has put many business owners under intense financial pressure, which is why we’re giving Asia Pacific businesses ad credits and other forms of support as part of a US$150 million commitment to the region. 

We want to make it as easy as possible for businesses to adopt new ways of working and manage through uncertainty—creating a dedicated website for Australian and New Zealand businesses, for example, or moving to an online format for Grow with Google skills courses like Indonesia’s Gapura Digital. We’re helping small businesses move their sales online and contribute to the recovery—like Yamaya, a Japanese sock manufacturer which is providing materials to help people make their own masks. And we’re working closely with nonprofits to help businesses most at risk from the economic downturn, including providing Google.org funding to help Youth Business International assist vulnerable small businesses and The Asia Foundation advance digital literacy in marginalized communities in Southeast Asia. 

Small businesses are an integral part of their communities, but they’re equally critical to economic growth, accounting for the vast majority of all businesses and up to 50 percent of GDP in most Asia Pacific countries. Just in the past few weeks, we’ve launched new programs supporting digital skills in Taiwan, developers in Korea and startups in Japan—and we’ll begin more initiatives like these in the coming months. Economic recovery will start locally and we want to be there to help.

In this global pandemic, everyone has a part to play. As Asia Pacific confronts the effects of COVID-19, we will continue to stand by the region’s people, business and communities for as long as it takes, and help rebuild when the time is right.

Like many others, news organizations are navigating new ways of working remotely. This month, we’re looking at how technology can support and elevate the efforts of journalists who are delivering essential information to their readers.

Supporting fact checking efforts around the world 

Our fact check information panel on YouTube is now available in the United States. The information panel, which launched last year in India and Brazil, highlights fact check results from third-parties in search results for relevant queries, so viewers can make their own informed decision about claims made in the news. In addition, YouTube committed $1 million through the Google News Initiative to the International Fact-Checking Network (IFCN) to bolster fact-checking and verification efforts across the world. 

Additionally, we worked with the designers at Polygraph to help create a visual database of COVID-19 fact-checking efforts led by the IFCN. This global collaborative project brought fact-checkers together to jointly combat misinformation about the pandemic, collecting a dataset of more than 4000 fact checks (and counting).

Supporting a more diverse global media industry

The Racial Equity in Journalism fund, created in partnership with Borealis Philanthropy, has awarded $2.3 million in grants to 16 news organizations serving communities of color across the U.S. The Fund’s inaugural grantee cohort all serve audiences who have been historically underserved by mainstream media. 

In partnership with the GNI, Chicas Poderosas launched the Ambassador Leadership Training, a global program to strengthen and promote a more diverse media industry. The training will focus on tools and leadership skills to build, support, and sustainably run organizations and foster women's leadership in the media. The program will involve women from 17 countries throughout Latin America, Spain, Portugal, and the U.S.

Using StoryShare to collaborate on local COVID-19 reporting

AP StoryShare, a project supported by the Google News Initiative, allows newsrooms to share content and coverage plans. Editorsin Colorado and Oregon are using StoryShare to collaborate on coronavirus reporting, assuring greater breadth of coverage and less duplication of effort at a time of dwindling resources. About 75 news organizations are participating in initial pilots throughout Colorado, Oregon, and New York.

Online trainings to help journalists find, verify and tell news stories

As journalists around the world adjust to new ways of working, we’re making more training resources available online. We held 27 livestream training sessions in nine languages to help journalists find, verify and tell news stories during the pandemic, with additional tools added to the Google News Initiative Training Center.

In partnership with journalism network Outriders, we’re also offering free tools, training, and support for journalists across Central and Eastern Europe. Live online workshops are offered on a range of topics, from Verification to Geo Tools and Environmental Reporting. An overview of upcoming sessions can be found here, and new sessions will be added on a regular basis.

Insights from Asia Pacific case studies

News organizations in Asia Pacific are using GNI data tools like Realtime Content Insights and News Consumer Insights to grow their audience and build loyalty. In the Philippines, Rappler empowered its news organization with better user data to help achieve digital sustainability. In India, Dainik Jagran improved engagement during India’s General Election by taking advantage of a cultural moment.

The power of words

In Japan, we launched “The Power of Words,” a collaborative reporting project with 24 national and local news organizations. Through the words of athletes, the website delivers uplifting messages, creating an immersive storytelling experience. The website is also accessible, optimized for visual readability, and text voiceover thanks to a screen reader. 

That’s all for April. Stay in touch with @GoogleNewsInit on social, and sign up for the GNI newsletter for more updates.

Most of my family lives in Colombia, South America, and video calling has been a life-changing way for my dad and grandparents to watch my daughters grow up. Recently, video calls have also become the only way for my daughters to see their grandmas who live nearby. Although the physical separation has been hard for all of us, Google Duo makes it easier to let family know how much we miss them, show off our latest artwork and just act silly together like we would in person. Last month, we announced new features on Duo to help you stay connected, and today I’ll share updates that make conversations with loved ones even more special.

More fun with the family with family mode

Our new family mode lets you doodle on video calls for everyone to see and also surprise them with fun effects and masks that transform you into astronauts, cats and more. Just start a video call, tap the menu icon and then tap Family to get started. You don’t have to worry about accidental mutes or hang-ups because we’ve hidden those buttons while you’re playing together. This new family mode is available when signed into Duo with your Google account. As always, calls on Duo are end-to-end encrypted and stay private between you and your loved ones.

Add pizzazz to video calls with new effects

In addition to bringing masks and effects to our new family mode, we’re bringing them to any one-on-one video calls on Android and iOS—starting this week with a Mother’s Day effect. We’re also rolling out more effects and masks that help you express yourself, from wearing heart glasses to transforming into a flower. 

Bring people together in more ways

In the coming weeks, you'll be able to make group calls with Duo on the web, starting as a preview on Chrome, alongside a new layout that lets you see more people at the same time. To make getting together easier, you’ll also be able to invite anyone with a Google account to join a group call with just a link.

We hope these features help you better connect with your nearest and dearest, and also bring a little bit of fun to your conversations.