team

Coach's Corner: How Do Your Job Descriptions Stack Up? | Team Building Pt. 8

When was the last time you took a good, close look at job descriptions for the various positions in your company? Art and Dan continue their awesome series on hiring, onboarding, and creating a well-rounded team within your restoration company.




team

Coach's Corner: Your Customer Service Policy | Team Building Pt. 9

There are a lot of companies out there becoming giants in their industries through offering impeccable customer service. Now, it's your turn!




team

Coach's Corner: Your Customer Service Philosophy | Team Building Pt. 10

Art and Dan dig deeper to talk about the actual heart and essence of your customer service philosophy.




team

Coach's Corner: Continuing the Customer Service Conversation | Team Building Pt. 11

People come to your business for a solution - which many other people offer - so why should they choose you over the competition?




team

Coach's Corner: Subcontractor Orientation | Team Building Pt. 12

Just as you do on-boarding for your own employees, you should also be sure your subcontractors understand your policies and philosophies.




team

Coach's Corner: Structure Contributes to Synergy | Team Building Pt. 13

We are into the 13th episode of Dan and Art's series on team building! This week, they're talking about structure and synergy in your company, and within your team.




team

Coach's Corner: Organizational Structure & Your Team | Team Building Pt. 14

Art and Dan give you a checklist to do a wellness check on your structure - including policies, culture, and services.




team

Coach's Corner: Synergy vs. Money | Team Building Pt. 15

The more disgruntled your team, the more they focus on money (paychecks). The better the synergy, the less money is the key motivator for doing good work.




team

Coach's Corner: Synergy & Your Future | Team Building Pt. 16 SERIES FINALE

In this episode, the pair talks about helping nurture and grow an employee's potential that they may not see in themselves.




team

Mike Holmes Inspections Teams with EagleView to Offer the Next Generation in Roof Inspections

Mike Holmes Inspections to partner with EagleView and will utilize their revolutionary drone-based damage analysis and digital image capture technology.




team

How Can I Care for My Team on an Emotional Level?

This edition of Ask Annissa offers ways to help employees deal with their mental wellbeing when working on jobs with emotional trauma. 




team

CUNY’s Transformation SWAT Team

A conversation about CUNY's ambitions for the coming years with Rachel Stephenson and Cathy N. Davidson of the new Office of Transformation.




team

Podcast Rick Smith - Diversity, Inclusion And Belonging Key Successful Teams And Organisations

Building on research conducted in 2018 on the clear and positive link between high levels of psychological safety and a strong teamwork culture, Richard Smith, Professor of Strategic Management and Deputy Dean (Programmes) at the SMU Lee Kong Chian School of Business, has now dug deeper by focusing on diversity. How does closing the gender gap within organisations in Asian countries impact overall company performance? Are employees more productive, or less, with a sense of belonging to the workplace? In this podcast, Professor Smith discusses the key findings of his research conducted in collaboration with consultancy group Great Place to Work Institute Singapore. The rigorous study, one of the largest in Asia to highlight gender differences, surveyed over 400,000 employees from more than 800 organisations located across eight countries in the Asia Pacific.




team

National PTA, Nestlé Waters North America and Nestlé Pure Life Team Up for Healthy Hydration

Through a healthy hydration program developed by the alliance, grants, recycling bins and thousands of bottles of water will be awarded to PTAs across the country with the goal to help families live healthier lives by encouraging them to choose water.




team

Golden West Packaging Announces New Leadership Team, Investment in Growth

In addition to management changes, the company announced significant investments in new equipment, including a new BOBST 64" Masterflute In-Line Laminator to be installed in the company's Sacramento facility.




team

Beckhoff Strengthens Packaging Industry Team in the United States and Globally

With deep industry and engineering expertise, Greg Marsh will take over as Packaging Industry Manager, while Mark Ruberg is elevated to focus on end users with Beckhoff’s global packaging team.




team

ACTEGA, Makro Labelling Team Up to Support Market Adoption of Signite Technology

Signite® is a sustainable decoration technology which has been widely recognized by brand owners and the labelling industry as one of the most potentially transformative and progressive technologies to be developed in recent years.




team

Bartelt, Matrix Combine Sales Teams, Eye More Seamless Experience for Customers

Camilo Sanchez will head the newly formed Flexible Packaging Group, which offers a single point of contact for both Bartelt and Matrix packaging technologies.




team

NCC Adds to its Business Development Team

Erik Bronander brings life-long experience in packaging, including nutraceutical and pharmaceutical industry experience to lead the team.




team

Building a Winning Team: The Volunteer Blueprint

Building a Winning Team: The Volunteer Blueprint jhammond@desti… Tue, 07/02/2024 - 17:59

Image

Volunteers play a vital role in the tourism industry. Understanding successful strategies from global destinations can help your destination organization build sustainable volunteer cultures that enrich community engagement and event success, fostering positive change in tourism and beyond. 

5 min read

In the dynamic tourism industry, the heartbeat of success often resonates from the dedication and passion of volunteers, who embody the spirit of community and service. Their commitment transforms events into unforgettable experiences, fostering engagement and a sense of community spirit. Yet, cultivating a sustainable volunteer culture poses challenges for destination organizations. This blog explores best practices in volunteer workforce development by drawing insights from global destinations that illustrate effective strategies in communication, recruitment, retention, and appreciation, all while aiming to enhance long-term success and sustainability. 

Building a Sustainable Volunteer Culture

Effective communication is a cornerstone in volunteer workforce development, ensuring volunteers feel informed, valued, and connected to the organization's mission. In Malmö, Sweden, the kick-off event at Baltiska Hallen for the Eurovision Song Contest rehearsals exemplified this by inspiring 400 volunteers through communication pieces demonstrating the transformative power of cultural events for their community. This information allows volunteers to understand their importance in fostering community engagement and volunteerism. 

Destination Tips: Utilize communication pieces to highlight the organization's mission and volunteers' impact. Ensure the volunteers have a voice by providing surveys for feedback so that next year, the event can be enhanced. Clear and consistent communication can make volunteers feel more connected and appreciated, improving their engagement and commitment to the community.  

When building a volunteer culture, the Florida Sports Foundation highlights the importance of apprising, acclimating, and assigning volunteers according to their aptitude. They provide comprehensive information about their various events to ensure volunteers feel informed and confident. Regular meetings are held to help volunteers become comfortable with the staff and foster a sense of belonging, making them feel valued and more likely to return. The Florida Sports Foundation matches volunteers to roles that suit their skills and interests, enhancing their experience and effectiveness. By investing in these strategies, the Florida Sports Foundation ensures volunteers feel connected, appreciated, and integral to the event’s success.  

Destination Tips: Assigning posts where the volunteer feels they can excel in their skillset will make them feel confident in their abilities. Having procedures where the organization's staff can understand and get to know their volunteer base will showcase their commitment to valuing their volunteers and better assist in assigning posts. Personalizing training approaches will allow volunteers to feel prepared and connected to the organization's mission, enhancing their confidence and comfort and building a sustainable volunteer culture. 

The 2023 UCI Cycling World Championships in Glasgow and across Scotland offer an exemplary model of effective communication and volunteer engagement. This inaugural event brought together thirteen individual UCI Cycling World Championships, relying on 3,500 volunteers. The Volunteer Strategy employed for the Championships recognized volunteers' vital role and incorporated key learnings from previous events. A Volunteer Learning Portal provided access to various training programs, including an Equality, Diversity, and Inclusion module, which allowed volunteers to enhance their skills and understanding. Event Delivery Partners (EDPs) further supported inclusivity by briefing volunteers on inclusion and accessibility and offering specialized training sessions, such as Mental Health Awareness and Deaf Awareness.


Enhancing Recruitment and Retention

Personalized recruitment strategies tailored to individual interests and skills effectively attract and retain diverse volunteers. Destination Markham works diligently in community outreach strategies by forging partnerships with local educational institutions, businesses, and community groups, thus cultivating a robust volunteer network. Emphasizing the professional and personal development opportunities associated with volunteering fosters long-term engagement. A mentorship program and social events outside the volunteer event cultivate a sense of belonging and camaraderie among volunteers, contributing to overall satisfaction and retention.  

Destination Tips: Personalized recruitment efforts, such as targeted marketing campaigns showcasing the impact of volunteer work through videos and testimonials of past volunteers, can attract a broader demographic. Creating social media campaigns with specific hashtags can help recruit volunteers by reaching them based on their interests, ensuring a steady influx of passionate volunteers. 

Celebrating Volunteer Contributions

Recognition and appreciation are fundamental in sustaining a robust volunteer base. Initiatives such as Volunteer Appreciation Weeks and special events publicly acknowledge volunteers' contributions, reinforcing their value to the organization and the broader community. The Mat-Su Convention and Visitors Bureau, which hosted the 2024 Arctic Winter Games, recruited and trained 2,000 volunteers over two years. The destination organization ensured these dedicated individuals were celebrated for their vital roles in the event's success, thus boosting morale and inspiring continued engagement. Visit Indy's approach emphasizes treating volunteers as valued team members. Comprehensive volunteer experiences include providing uniforms, materials, and even fanny packs as part of the volunteer uniform, ensuring that volunteers are well-prepared, valued and feel a part of the organization.  

Destination Tips: Recognizing the importance of appreciation, such as hosting thank-you events throughout the local community and volunteer appreciation posts across social media, ultimately improves the volunteer experience. Anything an organization can do to boost morale will reinforce the volunteers' commitment. Even a small personalized thank-you note will enhance the volunteer culture.   

Embracing Diversity and Inclusion

At its core, workforce development through volunteerism thrives on inclusivity. Organizations enrich their volunteer programs by embracing diversity in backgrounds, perspectives, and abilities, fostering innovation and resilience. Snohomish County Sports Commission exemplifies this through its integrated approach to volunteerism. By leveraging strong ties with local schools, businesses, and community organizations, they offer accessible volunteer roles and ensure equitable opportunities, empowering individuals from all walks of life to contribute meaningfully to sporting events and community initiatives. Creating flexible and diverse volunteer opportunities that cater to different preferences and availability is essential for maintaining engagement. This can include short-term and long-term volunteer projects, accommodating volunteers' schedules, and creating roles catering to various interests and skills. The inclusivity efforts at the 2023 UCI Cycling World Championships showcased this. Volunteers from 73 nationalities and ages 16 to 82 further highlighted the event's commitment to inclusivity. 

Destination organizations can build robust volunteer programs that drive workforce development and enrich community life by implementing inclusive practices, celebrating contributions, and nurturing meaningful connections. Ensuring that your organization has effective communication in conveying volunteer impact along with the organization's mission will be essential in developing the workforce development for volunteers. Volunteers' need for personal and professional growth and social integration should be considered when designing volunteer programs. Volunteers' unwavering dedication to their community ensures events are transformative experiences that unite and inspire the community. As we look ahead, let us continue championing volunteerism as a powerful force for positive change in tourism and beyond. 

About the Author

Peyton Glover

Membership Engagement Coordinator
Destinations International

Born and raised in Nashville, Tennessee, Peyton Glover has cultivated a robust background in destination marketing and sports marketing since earning his bachelor’s degree from Middle Tennessee State University. Peyton is the Membership Engagement Coordinator, leading initiatives to enhance workforce development and community engagement. With a keen interest in sustainable travel and community enrichment, Peyton is dedicated to leveraging his skills and experience to foster impactful connections within the tourism and sports marketing sectors. 

chevron_right More from this Author

Submit Your Thought Leadership

Share your thought leadership with the Destinations International team! Learn how to submit a case study, blog or other piece of content to DI.

Submit to DI

Show Header?
On




team

PILOT Announces Winning Teams for 2022 Innovation Challenge

Washington, D.C. -- PILOT, the technology innovation initiative of the National Association of Broadcasters (NAB), today announced the three winners of the 2022 PILOT Innovation Challenge. Winners will receive relevant mentorship, feedback, travel support and exhibit space at the 2022 NAB Show, held April 23–27 in Las Vegas, Nev.




team

NAB Announces Changes to Communications Team

WASHINGTON, D.C. – Today the National Association of Broadcasters (NAB) announced the appointment of Alex Siciliano to senior vice president of Communications.




team

PILOT Announces Winning Teams for 2023 Innovation Challenge

Washington, D.C. -- PILOT, the technology innovation initiative of the National Association of Broadcasters (NAB), today announced Backlight, Hour One and TSV Analytics as the winners of the 2023 PILOT Innovation Challenge. The winners will receive a trip to the 2023 NAB Show, April 15–19, in Las Vegas, with exhibit space on the convention floor in which to demonstrate their products to potential customers, investors and partners.




team

NAB Show Main Stage Session Uncovers 'How to Win an Oscar' with a Fully Remote Creative Team

Washington, D.C. -- The 2023 NAB Show will host an intimate conversation with the creative team behind the Academy Award-winning animated short film, "The Boy, the Mole, the Fox, and the Horse," on Sunday, April 16 at 2:00 p.m. on the Main Stage, open to all attendees. "How to Win an Oscar With a Fully Remote Creative Team" will feature visual artists for the production, which first aired in December 2022, on the BBC, to more than seven million live viewers.




team

NAB Show Invites HBO's 'The Last of Us' Creative Team to Discuss Series' Artistic Direction

NAB Show will host a session presented by American Cinema Editors that highlights the incredible creative forces behind HBO's "The Last of Us." In "American Cinema Editors Present HBO's The Last of Us," from 11 a.m.-12 p.m. on Sunday, April 16, the series' executive producer Craig Mazin and members of the creative team will discuss the meticulous art of editing, cinematography, visual effects (VFX) and sound behind the hit series.




team

PILOT Announces Winning Teams for 2024 Innovation Challenge

Washington, D.C. -- PILOT, the innovation arm of the National Association of Broadcasters (NAB), today announced Amira Labs, AudioShake and Chord Communities as the winners of the 2024 PILOT Innovation Challenge and named Black Stock Footage and ConnectionOpen as honorable mentions. The winners will receive a trip to the 2024 NAB Show, held April 13–17, in Las Vegas. They will also be given exhibit space on the convention floor to demonstrate their products to potential customers, investors and partners, and the opportunity to present their findings in the Connect Zone Theater.




team

A for Architecture: Oracle's Fusion Middleware A-Team - Part 1 of 3

Pete Farkas, Deepak Arora, and Derek Sharpe talk about the mission and focus of Oracle's Fusion Middleware A-Team.




team

A for Architecture: Oracle's Fusion Middleware A-Team - Part 2 of 3

Pete Farkas, Deepak Arora, and Derek Sharpe discuss the most common problems Oracle Fusion Middleware A-Team members encounter in the field.




team

A for Architecture: Oracle's Fusion Middleware A-Team - Part 3 of 3

Pete Farkas, Deepak Arora, and Derek Sharpe describe the interaction between Oracle Fusion Middleware A-Team and product teams, and the hazards of field assignments.




team

#378: Building a Diverse Team

On March 8, 2020 people around the world celebrated International Women’s Day, the theme of which was expressed in the hashtag #EachforEqual. In keeping with that cause the podcast we bring you today features a panel discussion on building a diverse team. The panel includes three IT executives who remain very hands-on in software development, and are directly involved in helping their respective organizations achieve their diversity goals. 

The wide-ranging conversation covers strategies for those working to build diverse teams, as well as advice for job-seekers. The panel also reveals the extent to which diversity has dimensions beyond gender, ethnicity, culture, and religion. 

See the complete show notes.




team

Red Bull Racing Honda and Oracle Team up on a Series of Machine Learning HOLs

Red Bull Racing Honda and Oracle Team up on a Series of Machine Learning HOLsFirst Lab for Beginners on Wednesday August 11 at 8 AM PST

Jim Grisanzio and Chris Bensen from Oracle Developer Relations preview the first in a series of unique hands-on labs. Starting on August 11 at 8 AM PST developers will have the opportunity to team up with Red Bull Racing Honda and Oracle in a hands-on lab that uses race data to teach machine learning. Video

Register for the lab here! Same link for on demand!

Podcast Host: Jim Grisanzio, Oracle Developer Relations
https://twitter.com/jimgris
https://developer.oracle.com/team/ 




team

6 Sustainable Benefits of Steam Boilers




team

[PC, Steam] Warhammer: Vermintide 2 $2.09 @ Steam

Warhammer: Vermintide 2 is a 4-player co-op action game set in the Warhammer Fantasy Battles world. Sequel to the critically acclaimed Vermintide, Vermintide 2 is the latest installment in a franchise best known for its intense and bloody first-person melee combat.

Our five heroes have returned to take on an even greater threat than before – the combined forces of a ruinous Chaos army and the swarming Skaven horde. The only thing standing between utter defeat and victory is you and your allies. If you fall - so too will the Empire.




team

College football AP Top 25 extra points: Four teams in top five a first for Big Ten

Oregon and Ohio State are Nos. 1 and 2 this week and Penn State and Indiana are Nos. 4 and 5. Texas of the SEC sits in the middle at No. 3.




team

Pictures: UCF Knights Men’s basketball team win third straight against Florida Atlantic Owls 100-94.




team

UCF draft tracker: No Knights picked, multiple UDFAs sign with NFL teams

Although no Knights were selected in this year's NFL Draft, multiple former UCF players signed as undrafted free agents with NFL teams.




team

3D Printing Podcast – A Discussion With A CFO On Teams That Work

Liten to Ann Diddlebock speak on teams that work. Get her perspective as a CFO and enjoy! We borrow this podcast from our friend at International Toolkit




team

Steam Deck OLED Is Getting A Stunning White Makeover With A Special Bonus

Scalpers sure are going to love what's on tap from Valve. No, we're not getting a Steam Deck 2 console (not yet, anyway), but Valve is releasing the Steam Deck OLED: Limited Edition White, which as the model name clearly states, is a Steam Deck OLED with a white colorway with limited quantities available. It's not clear how many units Valve




team

Signal Amplifies Its Video Call Feature Set To Take On Meet, Teams And Zoom

Signal, a privacy-focused messaging app, turns up the heat on its competitors with new video call features, such as a raise hand button, emoji reactions, dedicated calls tab, and more. The move should make it a viable option to other video call apps like Meet, Teams, and Zoom. Before the new features were added, Signal users had to create




team

Resolution 58 - (Rev. Geneva, 2022) - Encouraging the creation of national computer incident response teams, particularly for developing countries

Resolution 58 - (Rev. Geneva, 2022) - Encouraging the creation of national computer incident response teams, particularly for developing countries







team

Tech and Teamwork: 2022 Commercial Contractor of the Year Rackley Roofing

Rackley Roofing has set a high bar for other commercial contractors to reach through its innovations and culture that embraces inclusiveness and diversity.




team

Bone Dry Roofing Names New COO, CFO to Leadership Team

The hiring of a new CFO and COO comes on the heels of Bone Dry Roofing's financial performance in 2023, which included revenue exceeding $183 million.




team

JobNimbus, ABC Supply Team Up, Enhancing Solutions for Contractors

JobNimbus has collaborated with ABC Supply to enhance roofing contractors' material management, pricing, estimates, direct ordering, and timely notifications accessible through both JobNimbus and myABCsupply accounts.




team

10 Teams Vie for Spot at Roofing Alliance’s 11th Annual Student Competition

The Roofing Alliance announced the 10 university teams that will vie for one of the spots to compete in the 11th annual Roofing Alliance Construction Management Student Competition at IRE 2025 next February in Texas.





team

Margaret Atwood: "Muchos norteamericanos tenían miedo de perder su estatus y su poder identitario con Kamala"

La escritora publica la colección de relatos 'Perdidas en el bosque', casi una novela camuflada de tintes autobiográficos, con dos personajes alter ego de ella y su marido Graeme Gibson, fallecido en 2019 Leer




team

‘Dancing With the Stars’ Semi-Finalists Revealed After One Team Gets a Perfect Score During Milestone 500th Episode

“Dancing With the Stars” hit a new milestone on Nov. 12, and revealed who was heading to the semifinals for Season 33. The 500th episode opened with pros — including returning favorite Sharna Burgess — for the opening number, “Crazy in Love,” the same opening number from the 2005 series premiere. Many past competitors returned […]



  • News
  • Dancing With The Stars