Forter, the Trust Platform for digital commerce, has released findings from its 2024 Consumer Trust Premium Report, which explores the evolving relationship between consumer shopping habits and brand trust, based on 2,000 survey respondents in the US and UK.

Hyro's "Voice of the Patient" report found that 32% of patients reported health setbacks due to cumbersome support channels, and 66% expect providers to utilize Gen AI this year to solve this problem.

Organizations too often subject their employees and customers to unnecessary friction that creates inefficiency and causes frustration. But, in some situations, friction can be a positive force, spurring more innovation and better decision-making. So how do you reduce the bad kind and embrace the good?  Stanford professors Bob Sutton and Huggy Rao have studied this problem for seven years and offer strategies for leaders at every level to help them recognize when friction is needed or not and then add or subtract accordingly. They share ample examples of people and companies getting it right. Sutton and Rao are the authors of The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder, as well as the HBR article, "Rid Your Organization of Obstacles that Infuriate Everyone."

We encounter friction every day—in all its forms—as we brush our teeth, go for a jog, argue with a friend. This hour, TED speakers explore how this force can be dialed up or down to improve our lives. Guests include tribologist Jennifer Vail, democracy activist Yaël Eisenstat, Sierra Leone's Minister of Education David Moinina Sengeh, and TV producer Elan Gale.

Learn more about sponsor message choices: podcastchoices.com/adchoices

NPR Privacy Policy

Original broadcast date: October 7, 2022. We encounter friction every day — in all its forms — as we brush our teeth, go for a jog, argue with a friend. This hour, TED speakers explore how this force can be dialed up or down to improve our lives. Guests include tribologist Jennifer Vail, democracy activist and whistleblower Yaël Eisenstat, Sierra Leone's Minister of Education David Moinina Sengeh and TV producer Elan Gale.

TED Radio Hour+ subscribers now get access to bonus episodes, with more ideas from TED speakers and a behind the scenes look with our producers. A Plus subscription also lets you listen to regular episodes (like this one!) sponsor-free. Sign-up at: plus.npr.org/ted

Learn more about sponsor message choices: podcastchoices.com/adchoices

NPR Privacy Policy

We encounter friction every day — in all its forms — as we brush our teeth, go for a jog, argue with a friend. This hour, TED speakers explore how this force can be dialed up or down to improve our lives. Guests include tribologist Jennifer Vail, democracy activist and whistleblower Yaël Eisenstat, Sierra Leone's Minister of Education David Moinina Sengeh and TV producer Elan Gale. Original broadcast date: October 7, 2022.

TED Radio Hour+ subscribers now get access to bonus episodes, with more ideas from TED speakers and a behind the scenes look with our producers. A Plus subscription also lets you listen to regular episodes (like this one!) without sponsors. Sign-up at: plus.npr.org/ted

Learn more about sponsor message choices: podcastchoices.com/adchoices

NPR Privacy Policy

How does the surface texture affect the friction between two dry parallel sliding surfaces? It turns out that this problem has challenged some of the greatest minds in science and engineering.

The Magnitude^® magnetic bearing centrifugal chillers from Daikin Applied not only reduce maintenance requirements and offer increased efficiencies, according to one Dealer Design Awards judge, but they also feature nearly nonexistent compressor vibration and top-tier customer support. 

The New York Federal Reserve branch's Roberto Perli is manager of the Fed’s System Open Market Account (SOMA).

• Recent quarter-end money market volatility not historically large.
• Still strong evidence reserve levels remain abundant.
• No imminent signs of issues for Fed to implement monetary policy.
• Recent quarter-end pressure was contained.
• Slow rise in repo rates has been orderly.
• Standing repo facility stands ready to provide liquidity.
• Notes there’s been more friction in money markets lately.

---

The Federal Reserve’s System Open Market Account (SOMA) is the central portfolio used by the Federal Reserve to conduct monetary policy. It holds the securities that the Fed buys and sells through open market operations, primarily U.S. Treasury securities, agency debt, and mortgage-backed securities. SOMA is a key tool for influencing short-term interest rates and managing the money supply. By adjusting the size and composition of this portfolio, the Fed can influence liquidity, credit conditions, and the overall stance of monetary policy in the economy.

In addition to domestic assets, SOMA also holds foreign currency assets, allowing the Fed to participate in foreign exchange markets when necessary. The New York Federal Reserve Bank manages SOMA on behalf of the entire Federal Reserve System.

Forter, the Trust Platform for digital commerce, has released findings from its 2024 Consumer Trust Premium Report, which explores the evolving relationship between consumer shopping habits and brand trust, based on 2,000 survey respondents in the US and UK.

Federal News Network reporters take a look at efforts at Customs and Border Protection, the Defense Information Systems Agency and the Veterans Affairs Department to share insights on how agencies are tackling the CX challenge.

The post Creating frictionless CX first appeared on Federal News Network.

Other transaction authorities have become popular. But follow-on orders are not protest proof.

The post Other transaction authorities may be low-friction, but they’re not protest-proof first appeared on Federal News Network.

On Thursday, November 14, media and entertainment technology strategist Chris Pfaff will moderate the panel "Removing the Friction of Content Discovery on CTV." Incorporating viewership data into the content discoverability process can remove the pain points that have bubbled up in the new streaming landscape, lead to more engagement with the content, and open up more opportunities for advertisers to reach their target audiences. This panel of experts from NBCUniversal, Pluto TV, Revry TV, and Gatsby TV looks at the success of genre channels and provides attendees with insight into how they help their viewers find their content faster.

National Bureau of Economic Research

National Bureau of Economic Research

National Bureau of Economic Research

National Bureau of Economic Research

National Bureau of Economic Research

The newest comedy special to drop on OTT trains its scathing jokes on bosses and discontent at the office

Multifunctional surfaces could control liquid and particle movement in microfluidics or pipes

Excess capacity in steel as growth in investment projects outpaces demand will pose risks for the sector for the foreseeable future, according to industry and government officials at the OECD’s Steel Committee meeting in Cape Town on 12 December 2014. The risk of trade conflicts in the industry also appears to have increased of late, they said, and Committee members discussed options for closer co-operation to try and prevent disputes.

Archives, Room Use Only - TK144.F67 1846

Archives, Room Use Only - TK5264.F74 1901

A friction drive belt has a pulley contact portion of a belt body, and at least the pulley contact portion is made of a rubber composition. Numerous pores are formed in a surface of the pulley contact portion of the belt body, and numerous small protrusions having an average height of 4-40 μm are formed to protrude from the surface.

Described are embodiments of an invention for a method and a tool to produce a textured surface on the retention tab of a storage cell. The tool has a form that fits within the storage cell. The form has a hard material with a hard surface with contacts a surface of the retention tab within the storage cell. The movement of the hard surface across the surface of the retention tab produces a textured surface on the retention tab. The textured interface between a notch of a data storage cartridge and a retention tab of a storage cell provides a consistent and low friction force that retains the data storage cartridge within the cell but allows the accessor to easily remove the data storage cartridge when needed.

A composition is provided for use as a friction modifier for an automatic transmission, which comprises a condensation product of a hydroxypolycarbox-ylic acid, such as 2,3-di-hydroxybutanedioic acid or 2-hydroxybutanedioic acid, with an N,N-di(hydrocarbyl)alkylenediamine, where each hydrocarbyl group contains 1 to 22 carbon atoms, provided that the total number of carbon atoms in the two hydrocarbyl groups is at least about 9, and the alkylene group contains 2 to 4 carbon atoms.

The present invention is directed to a method for improving one or more of the control of deposit formation and friction in an engine lubricated using a lubricating oil comprising a base oil and additives by employing as the additive the necessary combination of a borated hydroxyl saturated hydrocarbyl ester amide-amine mixture, zinc dialkyl dithiophosphate, and metal salicylate detergent, the deposit formation and friction being improved as compared to a lubricating oil containing the borated hydroxyl saturated hydrocarbyl ester amide-amine mixture, zinc dialkyl dithiophosphate and a detergent other than metal salicylate, such as metal phosphate and/or metal sulfonate.

Lubrication additives of the current invention require formation of emulsions in base lubricants, created with an aqueous salt solution plus a single-phase compound such that partitioning within the resulting emulsion provides thermodynamically targeted compounds for boundary layer organization thus establishing anti-friction and/or anti-wear. The single-phase compound is termed “boundary layer organizer”, abbreviated BLO. These emulsion-contained compounds energetically favor association with tribologic surfaces in accord with the Second Law of Thermodynamics, and will organize boundary layers on those surfaces in ways specific to the chemistry of the salt and BLO additives. In this way friction modifications may be provided by BLOs targeted to boundary layers via emulsions within lubricating fluids, wherein those lubricating fluids may be water-based or oil-based.

The invention relates to a lubricant in the form of grease or thick lubricating gel or transmission oil, as well as motor or universal oils with a myriad of applications. As a result of its contents presented in the patent application is characteristic of low coefficient of friction ranging from 0.055 to 0.062. As the main component, the contents of the discussed lubricant includes three or four stearates of metals or hydroxistearates of metals, which interact and cause a noticeable reduction of friction drag on the lubricated surfaces. Additionally, these substances may include a number of other solid or liquid elements, which maintain low friction drags and, furthermore, improve the lubricant through increasing its load capacity, antirust characteristics, shear strength, etc. The lubricant made according to the invention underwent comparative tests against other greases and greasing oils, the accounts of which are included in the application as diagrams, descriptions of research tests and examples of the contents of the lubricant products.

This invention is provides a means of playing LP records with minimal distortion. Low distortion is achieved by eliminating tracking error normally associated with pickup cartridges mounted to pivoting tone arms. This invention discloses a tone arm that constrains the motion of the stylus to straight radial path, mimicking the cutting path of the record lathe, supported on parallel rails by free rolling spherical bearings. Unlike many previous linear tracking tone arms, this invention does not rely on air pressure or servo motor mechanisms. The use of free rolling bearings or axles between parallel tracks fashioned from rails, rods or tubes, eliminates all sources of lateral friction other than pure static and rolling friction of the balls on the rails, rods or tubes. In the preferred embodiment, the fixed rods or tubes are driven synchronously, thereby eliminating static friction of the supporting rolling balls. Friction is further reduced using magnetic or buoyant support of the tone arm to reduce bearing load to that amount minimally sufficient to maintain full contact between the rolling balls and the upper and lower rods.

An aluminum alloy propeller shaft including a tube made of an aluminum alloy, and a pair of yoke members made of an aluminum alloy, the yoke members including cylindrical base portions friction-welded to opposite end portions of the tube, each of the yoke members including a tip end portion having a pair of bearing retaining holes aligned with each other in a radial direction of the base portion. Variation in length between a central axis of the bearing retaining holes in one of the yoke members and a central axis of the bearing retaining holes in the other yoke member with respect to a reference length is set within a range of from +2.0 mm to −2.0 mm. A friction welding process of producing an aluminum alloy propeller shaft, including a friction step, a position displacement detection step, a rotation stop step and an upset step.