If you work in an outbound call center, you know how important it is to hone your skills and keep outperforming the competition. At the same time, you also know not to waste time with useless gimmicks and low-level advice that was written by AI in two seconds.  What you […]

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Everyone—especially agents—knows the feeling of having two seemingly identical sessions of business-building create vastly different results. Two hours of door-knocking one week might land you half a dozen hot leads, while a similar session the next week leaves you empty handed with ears ringing from all the door slammed in your face. Many agents are…

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