for The Right Mindset for Success By hbr.org Published On :: Thu, 12 Jan 2012 18:32:59 -0500 Carol Dweck, professor at Stanford University and author of "Mindset: The New Psychology of Success." Full Article
for Designing Spaces for Creative Collaboration By hbr.org Published On :: Thu, 19 Jan 2012 18:06:35 -0500 Scott Doorley and Scott Witthoft, co-directors of the Environments Collaborative at the Stanford University d.school and authors of "Make Space." Full Article
for Resilience Strategies for a Volatile World By hbr.org Published On :: Thu, 12 Jul 2012 17:17:47 -0500 Andrew Zolli, director of PopTech and coauthor of "Resilience: Why Things Bounce Back." Full Article
for Pressed for Time? Give Some of Yours Away By hbr.org Published On :: Thu, 23 Aug 2012 10:54:57 -0500 Cassie Mogilner, assistant professor of marketing at the Wharton School and author of the HBR article "You'll Feel Less Rushed If You Give Time Away." Full Article
for How Campaign Finance Reform Could Help Business By hbr.org Published On :: Thu, 06 Sep 2012 10:00:00 -0500 Russ Feingold, former US senator from Wisconsin and founder of Progressives United. Full Article
for Reinventing Strategy for the Social Era By hbr.org Published On :: Thu, 13 Sep 2012 18:12:28 -0500 Nilofer Merchant, author of "11 Rules for Creating Value in the Social Era." Full Article
for Campaign for Your Career By hbr.org Published On :: Thu, 04 Oct 2012 18:19:58 -0500 Dorie Clark, strategy consultant and author of the HBR article "A Campaign Strategy for Your Career." Full Article
for Ernest Shackleton’s Lessons for Leaders in Harsh Climates By hbr.org Published On :: Thu, 08 Nov 2012 18:28:14 -0500 Nancy Koehn, Harvard Business School historian and editor of "The Story of American Business." Full Article
for Find the Next Disruptor Before it Finds You By hbr.org Published On :: Thu, 06 Dec 2012 17:20:25 -0500 Maxwell Wessel, fellow at the Forum for Growth and Innovation and coauthor of the HBR article "Surviving Disruption." Full Article
for Jeff Bezos on Leading for the Long-Term at Amazon By hbr.org Published On :: Thu, 03 Jan 2013 18:39:14 -0500 Jeff Bezos, CEO of Amazon.com. Full Article
for Encyclopaedia Britannica’s Transformation By hbr.org Published On :: Thu, 07 Feb 2013 18:10:44 -0500 Jorge Cauz, president of Encyclopaedia Britannica. Full Article
for Talent Strategies for the Post-Loyalty World By hbr.org Published On :: Thu, 16 May 2013 18:31:36 -0500 Ben Casnocha and Chris Yeh, coauthors of the HBR article "Tours of Duty: The New Employer-Employee Compact." Full Article
for How to Schedule Time for Meaningful Work By hbr.org Published On :: Fri, 02 Aug 2013 13:50:15 -0500 Julian Birkinshaw and Jordan Cohen, coauthors of the HBR article "Make Time for the Work that Matters." Full Article
for Office Politics for the Pros By hbr.org Published On :: Thu, 29 Aug 2013 17:43:34 -0500 Karen Dillon, author of the "HBR Guide to Office Politics," talks with Dorie Clark, author of "Reinventing You." Full Article
for Building the Agile Workforce By hbr.org Published On :: Thu, 23 Jan 2014 16:37:13 -0500 Jeffrey Joerres, CEO of ManpowerGroup, on finding the talent you need in an unpredictable world. Full Article
for We Need Economic Forecasters Even Though We Can’t Trust Them By hbr.org Published On :: Thu, 20 Feb 2014 16:52:59 -0500 Walter Friedman, director of the Business History Initiative at Harvard Business School, on the pioneers of market prediction. Full Article
for How to Change Someone’s Behavior with Minimal Effort By hbr.org Published On :: Thu, 06 Nov 2014 18:09:33 -0500 Steve J. Martin, coauthor of "The Small Big: Small Changes That Spark Big Influence," on the little things that persuade. Full Article
for Are Robots Really Coming for Our Jobs? By hbr.org Published On :: Thu, 11 Jun 2015 16:50:30 -0500 James Bessen, economist and former software executive, on what we can learn from 19th century mill workers about innovation, wages, and technology. Full Article
for The CEO of YP on Leading Digital Transformation By hbr.org Published On :: Thu, 23 Jul 2015 16:35:50 -0500 David Krantz, the CEO of YP (formerly the Yellow Pages), explains how they've reinvented their business. Full Article
for Build Your Character (at Least for a Day) By hbr.org Published On :: Thu, 17 Sep 2015 16:37:47 -0500 Tiffany Shlain, filmmaker, on why we need more time to develop our inner selves. Full Article
for Simple Rules for Creating Great Places to Work By hbr.org Published On :: Thu, 05 Nov 2015 17:13:43 -0500 Gareth Jones, author of "Why Should Anyone Work Here?", explains the things managers know, but struggle to do. Full Article
for Marketing Lessons for Companies Big and Small By hbr.org Published On :: Wed, 30 Dec 2015 11:45:27 -0500 Denise Lee Yohn, author of "Extraordinary Experiences" and "What Great Brands Do," explains what we can learn from retail and restaurant brands Full Article
for Asking for Advice Makes People Think You’re Smarter By hbr.org Published On :: Thu, 02 Jun 2016 10:30:44 -0500 The research shows we shouldn't be afraid to ask for help. Francesca Gino and Alison Wood Brooks, both of Harvard Business School, explain. Full Article
for Greg Louganis on How to Achieve Peak Performance By hbr.org Published On :: Thu, 16 Jun 2016 15:10:46 -0500 The champion diver explains how visualization and ambitious goal-setting helped him achieve double gold medals in back-to-back Olympic Games and why he now serves as a mentor to younger athletes and a spokesman for LGBT causes. Full Article
for In Praise of Dissenters and Non-Conformists By hbr.org Published On :: Thu, 04 Aug 2016 14:03:53 -0500 Adam Grant, Wharton professor and author of "Originals", on the science of standing out. Full Article
for Why the White Working Class Voted for Trump By hbr.org Published On :: Thu, 17 Nov 2016 19:32:14 -0500 Joan C. Williams, distinguished professor and director of the Center for WorkLife Law at UC Hastings, discusses the white working class voters who helped elect Republican Donald Trump as U.S. President, and why Democrat Hillary Clinton did not connect with them. Full Article
for Escape Your Comfort Zone By hbr.org Published On :: Thu, 09 Feb 2017 15:16:37 -0500 Andy Molinsky, professor of organizational behavior at Brandeis International Business School, discusses practical techniques for getting outside of your comfort zone, and how that can develop new capabilities and experiences that can help your career. His new book is “Reach: A New Strategy to Help You Step Outside your Comfort Zone, Rise to the Challenge and Build Confidence.” Full Article
for Why Doesn’t More of the Working Class Move for Jobs? By hbr.org Published On :: Thu, 18 May 2017 17:34:05 -0500 Joan C. Williams, director of the Center for WorkLife Law at the University of California Hastings College of the Law in San Francisco, discusses serious misconceptions that the U.S. managerial and professional elite in the United States have about the so-called working class. Many people conflate "working class" with "poor"--but the working class is, in fact, the elusive, purportedly disappearing middle class. Williams argues that economic mobility has declined, and explains why suggestions like “they should move to where the jobs are” or "they should just go to college" are insufficient. She has some ideas for policy makers to create more and meaningful jobs for this demographic, an influential voting bloc. Williams is the author of the new book, “White Working Class: Overcoming Class Cluelessness in America.” Full Article
for 4 Behaviors of Top-Performing CEOs By hbr.org Published On :: Fri, 26 May 2017 09:47:21 -0500 Elena Botelho, partner at leadership advisory firm ghSmart, talks about the disconnect between the stereotype of the CEO and what research shows actually leads to high performance at that level. She says the image of the charismatic, tall male with a top university degree who’s a strategic visionary and makes great decisions under pressure is a pervasive one. However, research shows that four behaviors more consistently lead to high performance in the corner office: 1) deciding with speed and conviction 2) engaging for impact 3) adapting proactively 4) delivering reliably. Botelho is the co-author of the article “What Sets Successful CEOs Apart” in the May-June 2017 issue of Harvard Business Review. Full Article
for 2017’s Top-Performing CEO on Getting Product Right By hbr.org Published On :: Tue, 24 Oct 2017 14:15:01 -0500 Pablo Isla, the CEO of Inditex, is No. 1 on Harvard Business Review’s list of “The Best-Performing CEOs in the World 2017.” He opens up about his management style and reflects on his tenure leading the Spanish clothing and accessories giant, whose brands include Zara, Massimo Dutti, and Pull&Bear. Successful fast fashion takes much more than speed, he says. Isla discusses aspects of the company’s business model: source close to headquarters, entrust store managers with product orders, and treat what’s sold in stores and online as one stock. He also forecasts the future of physical stores. Full Article
for For Better Customer Service, Offer Options, Not Apologies By hbr.org Published On :: Tue, 16 Jan 2018 17:27:31 -0500 Jagdip Singh, a professor of marketing at the Weatherhead School of Management at Case Western Reserve University, explains his research team’s new findings about customer satisfaction. He says apologizing is often counterproductive and that offering customers different possible solutions is usually more effective. He discusses what companies can do to help service representatives lead interactions that leave a customer satisfied—whether or not the problem has been solved. Singh’s research is featured in the article "‘Sorry’ Is Not Enough" in the January–February 2018 issue of Harvard Business Review. Full Article
for Make Tools Like Slack Work for Your Company By hbr.org Published On :: Tue, 27 Feb 2018 18:48:04 -0500 Tsedal Neeley, a professor at Harvard Business School, and Paul Leonardi, a management professor at UC Santa Barbara, talk about the potential that applications such as Slack, Yammer, and Microsoft Teams have for strengthening employee collaboration, productivity, and organizational culture. They discuss their research showing how effective these tools can be and warn about common traps companies face when they implement them. Neeley and Leonardi are co-authors of the article "What Managers Need to Know About Social Tools" in the November-December 2017 issue of Harvard Business Review. Full Article
for McKinsey’s Head on Why Corporate Sustainability Efforts Are Falling Short By hbr.org Published On :: Tue, 13 Mar 2018 11:53:41 -0500 Dominic Barton, the global managing partner of McKinsey&Company, discusses the firm’s sustainability efforts. He talks about the wake-up call he got about sustainability and how he tries to convince CEOs hesitant to make it part of their business model that doing so will improve company performance. He says he sees companies thinking about the environment. “But the speed and scale of what we need to do — I don’t think it’s sufficient.” Full Article
for Choosing a Strategy for Your Startup By hbr.org Published On :: Tue, 08 May 2018 13:24:18 -0500 Joshua Gans, a professor at the University of Toronto’s Rotman School of Management, advises against trying to commercialize a new technology or product before considering all the strategic options. He talks through some questions entrepreneurs should ask themselves — like, collaborate or compete? — and outlines a framework he and his fellow researchers have found to work best for startups. Gans is the coauthor of the article “Do Entrepreneurs Need a Strategy?” Full Article
for Dual-Career Couples Are Forcing Firms to Rethink Talent Management By hbr.org Published On :: Tue, 15 May 2018 13:34:25 -0500 Jennifer Petriglieri, an assistant professor of organizational behavior at INSEAD, asks company leaders to consider whether they really need to relocate their high-potential employees or make them travel so much. She says moving around is particularly hard on dual-career couples. And if workers can't set boundaries around mobility and flexibility, she argues, firms lose out on talent. Petriglieri is the author of the HBR article “Talent Management and the Dual-Career Couple.” Full Article
for How Some Companies Beat the Competition… For Centuries By hbr.org Published On :: Tue, 10 Jul 2018 15:42:15 -0500 Howard Yu, Lego Professor of Management and Innovation at IMD Business School in Switzerland, discusses how the industrial cluster in the Swiss city of Basel is a unique example of enduring competitive advantage. He explains how early dye makers were able to continually jump to new capabilities and thrive for generations. He says the story of those companies offers a counter-narrative to the pessimistic view that unless your company is Google or Apple, you can’t stay ahead of the competition for long. Yu is the author of “LEAP: How to Thrive in a World Where Everything Can Be Copied.” Full Article
for Turning Purpose Into Performance By hbr.org Published On :: Tue, 24 Jul 2018 15:36:31 -0500 Gerry Anderson, the CEO of DTE Energy, and Robert Quinn and Anjan Thakor, professors at the University of Michigan’s Ross School of Business and the Olin Business School at Washington University, respectively, discuss how an aspirational mission can motivate employees and improve performance. Anderson talks about his own experience. Quinn and Thakor explain their research showing how leaders can foster a sense of purpose that sharpens competitiveness. They wrote the article “Creating a Purpose-Driven Organization” in the July-August 2018 issue of Harvard Business Review. Full Article
for Why Opening Up at Work Is Harder for Minorities By hbr.org Published On :: Tue, 07 Aug 2018 13:23:38 -0500 Katherine Phillips, a professor at Columbia Business School, discusses research showing that African-Americans are often reluctant to tell their white colleagues about their personal lives — and that it hurts their careers. She says people should expect and welcome differences at work, and she gives practical advice for strengthening connections among colleagues of different racial backgrounds. Phillips is a coauthor of the article “Diversity and Authenticity,” in the March–April 2018 issue of Harvard Business Review. Full Article
for The Science Behind Sleep and High Performance By hbr.org Published On :: Tue, 04 Sep 2018 15:57:40 -0500 Marc Effron, president of the Talent Strategy Group, looked at the scientific literature behind high performance at work and identified eight steps we can all take to get an edge. Among those steps is taking care of your body -- sleep, exercise, and nutrition. But the most important is sleep. He offers some practical advice on getting more and better rest, and making time to exercise. Effron is the author of the new book, "8 Steps to High Performance: Focus On What You Can Change (Ignore the Rest)." Full Article
for Global Workers Are Ready for Retraining By hbr.org Published On :: Tue, 07 May 2019 09:30:57 -0500 Joseph Fuller, professor at Harvard Business School, says that the story we hear about workers being afraid for the future of their jobs might not be right. In surveying 11,000 people in lower-income and middle-skills jobs and 6,500 managers across 11 countries, Fuller discovered that, contrary to what bosses believe, many employees are excited about new technologies and willing to be trained in new skills. But they don't always know what they need to learn or how to access and pay for it. Organizations can do a better job of identifying the skills gaps they have or will soon face and using their existing workforces to fill them. Fuller's project is a joint venture between the HBS Project on Managing the Future of Work and the Boston Consulting Group’s Henderson Institute. He's a co-author of the HBR article “Your Workforce is More Adaptable Than You Think." Full Article
for How Having a Rival Improves Performance By hbr.org Published On :: Tue, 14 May 2019 09:30:23 -0500 Adam Grant, organizational psychologist at The Wharton School, argues that individuals and companies alike can benefit from having rivals. He has studied sports and business rivalries and believes they often add up to more than just zero-sum competition. Grant explains how we can perform and even feel better by taking the risk of treating our rivals more like competitive friends. Full Article
for Advice for Entrepreneurs from a Leading Venture Capitalist By hbr.org Published On :: Tue, 04 Jun 2019 09:30:39 -0500 Scott Kupor, managing partner at Andreessen Horowitz, says there's a lot about navigating the venture capital world that entrepreneurs don't understand. Some can't figure out how to get in the door. Others fail to deliver persuasive pitches. Many don't know how the deals and relationships really work. Kupor outlines what he and his partners look for in founding teams and business ideas and explains how start-ups work with VCs to become successful companies. He also discusses how Silicon Valley can do a better job of finding more diverse talent and funding new types of ventures. Kupor is the author of the book "Secrets of Sand Hill Road: Venture Capital and How to Get It." Full Article
for Dematerialization and What It Means for the Economy — and Climate Change By hbr.org Published On :: Tue, 17 Sep 2019 12:00:09 -0500 Andrew McAfee, co-director of the MIT Initiative on the Digital Economy, explains how the U.S. economy is growing and actually using less and less stuff to do so. Thanks to new technologies, many advanced economies are reducing their use of timber, metals, fertilizer, and other resources. McAfee says this dematerialization trend is spreading to other parts of the globe. While it’s not happening fast enough to stop climate change, he believes it offers some hope for environmental protection when combined with effective public policy. McAfee is the author of the book “More from Less: The Surprising Story of How We Learned to Prosper Using Fewer Resources—and What Happens Next.” Full Article
for Melinda Gates on Fighting for Gender Equality By hbr.org Published On :: Fri, 04 Oct 2019 08:57:15 -0500 Melinda Gates, cochair of the Bill & Melinda Gates Foundation and founder of Pivotal Ventures, is committing $1 billion over the next ten years to advance gender equality. She says evidence shows it's the best way to drive economic development in nations and performance in companies. She shares her own stories as a female executive at Microsoft, a working mother, and a nonprofit leader learning from women around the world. Gates is the author of the HBR article "Gender Equality Is Within Our Reach." Full Article
for The Art of Asking for (and Getting) Help By hbr.org Published On :: Tue, 17 Dec 2019 09:15:35 -0500 Wayne Baker, professor at the Ross School of Business at the University of Michigan, has spent much of his career researching the best way to effectively ask for help at work. Whether you're soliciting support on a tricky assignment or more resources for your team, it can feel uncomfortable to approach bosses and colleagues with hat in hand. But we rarely get what we need or want without asking for it. Baker highlights some of the most effective strategies for defining your goal, figuring out who to ask, and crafting your message so it will be positively received. He is also the author of the book “All You Have to Do Is Ask: How to Master the Most Important Skill for Success.” Full Article
for How One CEO Successfully Led a Digital Transformation By hbr.org Published On :: Tue, 24 Dec 2019 09:15:57 -0500 Nancy McKinstry, CEO of Wolters Kluwer, has successfully shifted her company’s business to digital products over 15 years. The Dutch multinational started in the 1830s as a publishing house and now earns more than 90% of its revenue from digital. McKinstry explains how her firm kept investing in product innovation – and how she learned to be patient as consumers slowly adopted new products and services. She also credits the role of increased diversity in her organization. McKinstry is the top woman in HBR’s 2019 list of the world’s best-performing chief executives. Full Article
for The Right Way to Form New Habits By hbr.org Published On :: Tue, 31 Dec 2019 09:15:21 -0500 James Clear, entrepreneur and author, says that the way we go about trying to form new habits and break bad ones — at work or home — is all wrong. Many people, he says, focus on big goals without thinking about the small steps they need to take along the way. Just like saving money, habits accrue compound interest: when you do 1% more or different each day or week, it eventually leads to meaningful improvement. So if you’ve made a resolution for the new year or have an idea for how to propel your career forward at any time, these strategies will help. Clear is the author of the book "Atomic Habits: Tiny Changes, Remarkable Results." Full Article
for Setting a High Bar for Your Customer Service By hbr.org Published On :: Tue, 07 Jan 2020 09:15:05 -0500 Horst Schulze, cofounder of The Ritz-Carlton Hotel Company, started out cleaning ashtrays as a busboy before working his way up through some of the world's best hotels and becoming COO of Ritz-Carlton and later CEO of Capella Hotel Group. He shares the principles of stellar customer service to which he credits his success — and explains how they apply to every business. Schulze is the author of the book "Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise.” Full Article
for Rules for Effective Hiring — and Firing By hbr.org Published On :: Tue, 25 Feb 2020 11:12:25 -0500 Joel Peterson, chairman of JetBlue Airways, has spent a career leading teams, building businesses, and managing people at every level. Along the way, he's learned valuable lessons about the best ways to bring on new talent – as well as when and how to let people go. He also teaches at the Stanford Graduate School of Business and is the author of the book “Entrepreneurial Leadership: The Art of Launching New Ventures, Inspiring Others, and Running Stuff.” Full Article
for Digital Transformation, One Discovery at a Time By hbr.org Published On :: Tue, 28 Apr 2020 10:38:52 -0500 Rita McGrath, professor at Columbia Business School, says the need for organizations to adopt digital business models is more important than ever. Change is accelerating as startups tackle incumbents. And suddenly the coronavirus crisis is forcing the hand of many companies that have put off digital transformations. She explains how established firms can avoid bet-the-farm moves and instead take small steps and quickly target their experiments. McGrath is the coauthor of the HBR article "Discovery-Driven Digital Transformation." Full Article