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The Relationship between Ambidextrous Knowledge Sharing and Innovation within Industrial Clusters: Evidence from China

Aim/Purpose: This study examines the influence of ambidextrous knowledge sharing in industrial clusters on innovation performance from the perspective of knowledge-based dynamic capabilities. Background: The key factor to improving innovation performance in an enterprise is to share knowledge with other enterprises in the same cluster and use dynamic capabilities to absorb, integrate, and create knowledge. However, the relationships among these concepts remain unclear. Based on the dynamic capability theory, this study empirically reveals how enterprises drive innovation performance through knowledge sharing. Methodology: Survey data from 238 cluster enterprises were used in this study. The sample was collected from industrial clusters in China’s Fujian province that belong to the automobile, optoelectronic, and microwave communications industries. Through structural equation modeling, this study assessed the relationships among ambidextrous knowledge sharing, dynamic capabilities, and innovation performance. Contribution: This study contributes to the burgeoning literature on knowledge management in China, an important emerging economy. It also enriches the exploration of innovation performance in the cluster context and expands research on the dynamic mechanism from a knowledge perspective. Findings: Significant relationships are found between ambidextrous knowledge sharing and innovation performance. First, ambidextrous knowledge sharing positively influences the innovation performance of cluster enterprises. Further, knowledge absorption and knowledge generation capabilities play a mediating role in this relationship, which confirms that dynamic capabilities are a partial mediator in the relationship between ambidextrous knowledge sharing and innovation performance. Recommendations for Practitioners: The results highlight the crucial role of knowledge management in contributing to cluster innovation and management practices. They indicate that cluster enterprises should consider the importance of knowledge sharing and dynamic capabilities for improving innovation performance and establish a multi-agent knowledge sharing platform. Recommendation for Researchers: Researchers could further explore the role of other mediating variables (e.g., organizational agility, industry growth) as well as moderating variables (e.g., environmental uncertainty, learning orientation). Impact on Society: This study provides a reference for enterprises in industrial clusters to use knowledge-based capabilities to enhance their competitive advantage. Future Research: Future research could collect data from various countries and regions to test the research model and conduct a comparative analysis of industrial clusters.




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China’s Halal Food Industry: The Link Between Knowledge Management Capacity, Supply Chain Practices, and Company Performance

Aim/Purpose: The study attempts to analyse the influences of knowledge management capacity on company performance and supply chain practices. It also examines whether supply chain practices significantly and positively impact company performance. Background: Knowledge management capacity is an essential tactical resource that enables the integration and coordination among supply chain stakeholders, but research examining the link between knowledge management capacity and supply chain practices and their impacts on company performance remains scarce. Methodology: The study uses correlation analysis and factor analysis to confirm the theoretical framework’s validity and structural equation modelling to test hypotheses. The data are obtained from 115 halal food firms in China (with a response rate of 82.7%). Contribution: This study’s findings contribute to the Social Capital Theory by presenting the impacts of different supply chain practices on company performance. The findings also suggest the impact of intangible resources on enhancing company performance, contributing to the Resource-based View Theory. These results are a crucial contribution to both academicians and corporate managers working in the Halal food industry. Managers can apply these findings to discover and adopt knowledge management capacity with practical anticipation that these concepts will align with their company strategies. Also, the research motivates managers to concentrate their knowledge management on enhancing companies’ supply chain practices to achieve improved company performance. Findings: This study is an initial effort that provides empirical evidence regarding the relationships among supply chain, knowledge management, and company performance from the perspective of China’s halal food industry. The results prove that knowledge management capacity is the supply chains’ primary success determinant and influencer. Besides, knowledge management capacity positively influences company performance, and supply chain practices directly influence company performance. Recommendations for Practitioners: Managers can apply these study findings to determine and increase knowledge management capacity with practical anticipation that these concepts will align with their company strategies. Also, the research motivates managers to concentrate their knowledge management on enhancing companies’ supply chain practices to achieve improved company performance. Recommendation for Researchers: The study presents a new theoretical framework and empirical evidence for surveying halal food businesses in China. Impact on Society: These results are a significant contribution to the research field and industry focusing on halal foods. Future Research: First, this research focuses only on halal food businesses in China; thus, it is essential to re-examine the hypothesized relations between the constructs in other Chinese business segments and regions. Next, the effect of variables and practices on the theorized framework should be taken into account and examined in other industries and nations.




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The Influence of Soft Skills on Employability: A Case Study on Technology Industry Sector in Malaysia

Aim/Purpose: This research investigates the influence of soft skills on graduates’ employability in the technology industry, using the technology industry sector in Malaysia as a case. Background: Organizations are looking for appropriate mechanisms to hire qualified employees with strong soft skills and hard skills. This requires that job candidates possess a set of qualifications and skills which impact their employability. Methodology: Fuzzy Delphi analysis was conducted as preliminary study to identify the critical soft skills required by technology industry sector. The preliminary study produced ten critical soft skills to form a conceptual model of their influence on employability. Then, an online questionnaire survey was distributed in two industry companies in Malaysia to collect research data, and regression analysis was conducted to validate the conceptual model. Contribution: This research focuses on the influence of soft skills on graduate employability in the technology industry sector, since the selection of the best candidate in the industry will improve employee performance and lead to business success. Findings: The results of regression analysis confirmed that Communication skills, Attitude, Integrity, Learnability, Motivation, and Teamwork are significantly correlated with employability, which means that these soft skills are the critical factors for employability in Malaysian technology companies. Recommendations for Practitioners: The model proposed in this article can be used by employers to give better assessment of candidates’ compatibility with the jobs available. Impact on Society: This research highlights the critical soft skills required by technology industry sector, which will reduce the unemployment percentages among graduates. Future Research: More studies are required to examine the soft skills found in the literature and to define the most important skills from a general perspective of the industry. Future research should assess the moderating role of other variables, such as skills gap, employee performance, and employee knowledge. Furthermore, it is recommended to conduct similar studies of soft skills for employability in other countries.




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The Relationship Between Critical Success Factors, Perceived Benefits, and Usage Intention of Mobile Knowledge Management Systems in the Malaysian Semiconductor Industry

Aim/Purpose: This study examined the relationship between critical success factors (CSFs), perceived benefits, and usage intention of Mobile Knowledge Management Systems (MKMS) via an integrated Technology Acceptance Model (TAM) and Information Systems Success Model (ISSM). Background: This study investigates the CSFs (i.e., Strategic Leadership, Employee Training, System Quality, and Information Quality) that impact the usage intention of KMS in mobile contexts which have been neglected. Since users normally consider the usefulness belief in a system before usage, this study examines the role of perceived benefits as a mediator between the CSFs and usage intention. Methodology: A survey-based research approach in the Malaysian semiconductor industry was employed via an integrated model of TAM and ISSM. At a response rate of 59.52%, the findings of this study were based on 375 usable responses. The data collected was analyzed using the Partial Least Squares with SmartPLS 3.0. Contribution: This study contributes to the body of knowledge in the areas of mobile technology acceptance and knowledge management. Specifically, it helps to validate the integrated model of TAM and ISSM with the CSFs from knowledge management and information system. In addition, it provides the would-be adopters of MKMS with valuable guidelines and insights to consider before embarking on the adoption stage. Findings: The findings suggest that Employee Training and Information Quality have a positive significant relationship with Perceived MKMS Benefits. On the contrary, Strategic Leadership, System Quality, and Perceived User-friendliness showed an insignificant relationship with Perceived MKMS Benefits. Additionally, Employee Training and Information Quality have an indirect relationship with MKMS Usage Intention which is mediated by Perceived MKMS Benefits. Recommendations for Practitioners: The findings are valuable for managers, engineers, KM practitioners, KM consultants, MKMS developers, and mobile device producers to enhance MKMS usage intention. Recommendation for Researchers: Researchers would be able to conduct more inter-disciplinary studies to better understand the relevant issues concerning both fields – knowledge management and mobile computing disciplines. Additionally, the mediation effect of TAM via Perceived Usefulness (i.e., perceived MKMS benefits) on usage intention of MKMS should be further investigated with other CSFs. Future Research: Future studies could perhaps include other critical factors from both KM and IS as part of the external variables. Furthermore, Perceived Ease of Use (i.e., Perceived User-friendly) should be tested as a mediator in the future, together with Perceived Usefulness (i.e., perceived MKMS Benefits) to compare which would be a more powerful predictor of usage intention. Moreover, it may prove interesting to find out how the research framework would fit into other industries to verify the findings of this study for better accuracy and generalizability.




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Adoption of Telecommuting in the Banking Industry: A Technology Acceptance Model Approach

Aim/Purpose: Currently, the world faces unprecedented challenges due to COVID-19, particularly concerning individuals’ health and livelihood and organizations and industrial performance. Indeed, the pandemic has caused rapid intensifying socio-economic effects. For instance, organizations are shifting from traditional working patterns toward telecommuting. By adopting remote working, organizations might mitigate the impact of COVID-19 on their workforce, explicitly concerning their safety, wellbeing, mobility, work-life balance, and self-efficiency. From this perceptive, this study examines the factors that influence employees’ behavioral intention to adopt telecommuting in the banking industry. Background: The study’s relevance stems from the fact that telecommuting and its benefits have been assumed rather than demonstrated in the banking sector. However, the pandemic has driven the implementation of remote working, thereby revealing possible advantages of working from home in the banking industry. The study investigated the effect of COVID-19 in driving organizations to shift from traditional working patterns toward telecommuting. Thereby, the study investigates the banking sector employees’ behavioral intention to adopt telecommuting. Methodology: The study employed a survey-based questionnaire, which entails gathering data from employees of twelve banks in Jordan, as the banking sector in Jordan was the first to transform from traditional working to telecommuting. The sample for this research was 675 respondents; convenience sampling was employed as a sampling technique. Subsequently, the data were analyzed with the partial least square structural equation modeling (PLS-SEM) to statistically test the research model. Contribution: Firstly, this study provides a deep examination and understanding of facilitators of telecommuting in a single comprehensive model. Secondly, the study pro-vides a deeper insight into the factors affecting behavioral intention towards telecommuting from the employees’ perspective in the banking sector. Finally, this study is the first to examine telecommuting in the emerging market of Jordan. Thereby, this study provides critical recommendations for managers to facilitate the implementation of telecommuting. Findings: Using the Technology Acceptance Model (TAM), this study highlights significant relationships between telecommuting systems, quality, organizational support, and the perceived usefulness and ease of use in telecommuting. Employees who perceive telecommuting systems to be easy and receive supervision and training for using these systems are likely to adopt this work scheme. The results present critical theoretical and managerial implications regarding employees’ behavioral intentions toward telecommuting. Recommendations for Practitioners: This study suggests the importance of work-life balance for employees when telecommuting. Working from home while managing household duties can create complications for employees, particularly parents. Therefore, flexibility in terms of working hours is needed to increase employees’ acceptance of telecommuting as they will have more control over their life. These increase employees’ perceived self-efficacy with telecommuting, which smooths the transition toward remote working in the future. In addition, training will allow employees to solve technical issues that can arise from using online systems. Recommendation for Researchers: This study focused on the context of the banking sector. The sensitivity of data and transactions in this sector may influence employers’ and employees’ willingness to work remotely. In addition, the job descriptions of employees in banks moderate specific factors outlined in this model, including work-life balance. For instance, executive managers may have a higher overload in banks in contrast to front-line employees. Thus, future studies should explore different contexts, including manufacturing and consultation, to understand the industry’s effect on remote working. Similarly, future research should concentrate on the influence of job descriptions on employees’ intentions toward telecommuting. Impact on Society: The COVID-19 pandemic created a sudden shift towards telecommuting, which made employees struggle to adopt new work schemes. Therefore, managers had to provide training for their employees to be well prepared and increase their acceptance of telecommuting. Furthermore, telecommuting has a positive effect on work-life balance, it provides employees with the flexibility to organize their daily schedule into more activities. Along the same line, the study highlighted the correlation between work-life balance and telecommuting. Such a relationship provides further evidence for the need to understand employees’ lifestyles in facilitating the adoption of telecommuting. Moreover, the study extends the stream of literature by outlining critical factors affecting employees’ acceptance of telecommuting. Future Research: Future studies should explore different contexts, including manufacturing and consultation, to understand the industry’s effect on remote working. Similarly, future research should concentrate on the influence of job descriptions on employees’ intentions toward telecommuting. Furthermore, the research team conducted the study by surveying 12 banks. Future research recommends surveying the whole banking industry to add more validation to the model.




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Enhancing Consumer Value Co-Creation Through Social Commerce Features in China’s Retail Industry

Aim/Purpose: Based on the stimulus-organism-response (SOR) model, the current study investigated social commerce functions as an innovative retailing technological support by selecting the three most appropriate features for the Chinese online shopping environment with respective value co-creation intentions. Background: Social commerce is the customers’ online shopping touchpoint in the latest retail era, which serves as a corporate technological tool to extend specific customer services. Although social commerce is a relatively novel platform, limited theoretical attention was provided to determine retailers’ approaches in employing relevant functions to improve consumer experience and value co-creation. Methodology: A questionnaire was distributed to Chinese customers, with 408 valid questionnaires being returned and analyzed through Structural Equation Modeling (SEM). Contribution: The current study investigated the new retail concept and value co-creation from the consumer’s perspective by developing a theoretical model encompassing new retail traits and consumer value, which contributed to an alternative theoretical understanding of value creation, marketing, and consumer behaviour in the new retail business model. Findings: The results demonstrated that value co-creation intention was determined by customer experience, hedonic experience, and trust. Simultaneously, the three factors were significantly influenced by interactivity, personalisation, and sociability features. Specifically, customers’ perceptions of the new retail idea and the consumer co-creation value were examined. Resultantly, this study constructed a model bridging new retail characteristics with consumer value. Recommendations for Practitioners: Nonetheless, past new retail management practice studies mainly focused on superficial happiness in the process of human-computer interaction, which engendered a computer system design solely satisfying consumers’ sensory stimulation and experience while neglecting consumers’ hidden value demands. As such, a shift from the subjective perspective to the realisation perspective is required to express and further understand the actual meaning and depth of consumer happiness. Recommendation for Researchers: New retailers could incorporate social characteristics on social commerce platforms to improve the effectiveness of marketing strategies while increasing user trust to generate higher profitability. Impact on Society: The new retail enterprises should prioritise consumers’ acquisition of happiness meaning and deep experience through self-realisation, cognitive improvement, identity identification, and other aspects of consumer experiences and purchase processes. By accurately revealing and matching consumers’ fundamental perspectives, new retailers could continuously satisfy consumer requirements in optimally obtaining happiness. Future Research: Future comparative studies could be conducted on diverse companies within the same industry for comprehensive findings. Moreover, other underlying factors with significant influences, such as social convenience, group cognitive ability, individual family environment, and other external stimuli were not included in the present study examinations.




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A New Model for Collecting, Storing, and Analyzing Big Data on Customer Feedback in the Tourism Industry

Aim/Purpose: In this study, the research proposes and experiments with a new model of collecting, storing, and analyzing big data on customer feedback in the tourism industry. The research focused on the Vietnam market. Background: Big Data describes large databases that have been “silently” built by businesses, which include product information, customer information, customer feedback, etc. This information is valuable, and the volume increases rapidly over time, but businesses often pay little attention or store it discretely, not centrally, thereby wasting an extremely large resource and partly causing limitations for business analysis as well as data. Methodology: The study conducted an experiment by collecting customer feedback data in the field of tourism, especially tourism in Vietnam, from 2007 to 2022. After that, the research proceeded to store and mine latent topics based on the data collected using the Topic Model. The study applied cloud computing technology to build a collection and storage model to solve difficulties, including scalability, system stability, and system cost optimization, as well as ease of access to technology. Contribution: The research has four main contributions: (1) Building a model for Big Data collection, storage, and analysis; (2) Experimenting with the solution by collecting customer feedback data from huge platforms such as Booking.com, Agoda.com, and Phuot.vn based on cloud computing, focusing mainly on tourism Vietnam; (3) A Data Lake that stores customer feedback and discussion in the field of tourism was built, supporting researchers in the field of natural language processing; (4) Experimental research on the latent topic mining model from the collected Big Data based on the topic model. Findings: Experimental results show that the Data Lake has helped users easily extract information, thereby supporting administrators in making quick and timely decisions. Next, PySpark big data processing technology and cloud computing help speed up processing, save costs, and make model building easier when moving to SaaS. Finally, the topic model helps identify customer discussion trends and identify latent topics that customers are interested in so business owners have a better picture of their potential customers and business. Recommendations for Practitioners: Empirical results show that facilities are the factor that customers in the Vietnamese market complain about the most in the tourism/hospitality sector. This information also recommends that practitioners reduce their expectations about facilities because the overall level of physical facilities in the Vietnamese market is still weak and cannot be compared with other countries in the world. However, this is also information to support administrators in planning to upgrade facilities in the long term. Recommendation for Researchers: The value of Data Lake has been proven by research. The study also formed a model for big data collection, storage, and analysis. Researchers can use the same model for other fields or use the model and algorithm proposed by this study to collect and store big data in other platforms and areas. Impact on Society: Collecting, storing, and analyzing big data in the tourism sector helps government strategists to identify tourism trends and communication crises. Based on that information, government managers will be able to make decisions and strategies to develop regional tourism, propose price levels, and support innovative programs. That is the great social value that this research brings. Future Research: With each different platform or website, the study had to build a query scenario and choose a different technology approach, which limits the ability of the solution’s scalability to multiple platforms. Research will continue to build and standardize query scenarios and processing technologies to make scalability to other platforms easier.




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Characteristics of industrial service ecosystem practices for industrial renewal

The emergence of service ecosystems can accelerate the industrial renewal required because of urgent global challenges. However, existing research has not sufficiently grasped the social dynamics of coevolution in ecosystems that enhance industrial renewal. This study aimed to advance ecosystem research through a practice lens and to present the key characteristics of industrial service ecosystem practice involved in industrial renewal. Consequently, its three characteristics - <i>accomplishment</i>, <i>attractiveness</i> and <i>actionability</i> - were configured based on an abductive study derived from the ecosystem literature, three practice-oriented approaches to learning, and two case ecosystem examinations. These features created the logic for resource integration and enhanced ecosystems to evolve as units, thus exceeding the actors' independent avenues of renewal. The findings of this study provided a deeper understanding of the coevolution in ecosystems needed to accelerate industrial renewal as well as a novel conceptualisation of an <i>ecosystem-as-practice</i> for further studies.




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The Impact of e-Skills on the Settlement of Iranian Refugees in Australia

Aim/Purpose: The research investigates the impact of Information and Communication Technologies (ICT) on Iranian refugees’ settlement in Australia. Background: The study identifies the issues of settlement, such as language, cultural and social differences. Methodology: The Multi-Sited Ethnography (MSE), which is a qualitative methodology, has been used with a thematic analysis drawing on a series of semi-structured interviews with two groups of participants (51 Iranian refugees and 55 people with a role in assisting refugees). Contribution: The research findings may enable the creation of a model for use by the Aus-tralian Government with Iranian refugees. Findings: The findings show the vital role ICT play in refugees’ ongoing day-to-day life towards settlement. Recommendations for Practitioners: The results from this paper could be generalised to other groups of refugees in Australia and also could be used for Iranian refugees in other countries. Recommendation for Researchers: Researchers may use a similar study for refugees of different backgrounds in Australia and around the world. Impact on Society: ICT may assist refugees to become less isolated, less marginalized and part of mainstream society. Future Research: Future research could look into the digital divide between refugees in Australia and main stream Australians.




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Work-Based Learning and Research for Mid-Career Professionals: Two Project Examples from Australia

Aim/Purpose: Most research on work-based learning and research relates to theory, including perspectives, principles and curricula, but few studies provide contemporary examples of work-based projects, particularly in the Australian context; this paper aims to address that limitation. Background: The Professional Studies Program at University of Southern Queensland is dedicated to offering advanced practice professionals the opportunity to self-direct organizational and work-based research projects to solve real-world workplace problems; two such examples in the Australian context are provided by this paper. Methodology: The paper employs a descriptive approach to analyzing these two work-based research projects and describes the mixed methods used by each researcher. Contribution: The paper provides examples of work-based research in (a) health, safety, and wellness leadership and its relation to corporate performance; and (b) investigator identity in the Australian Public Service; neither topic has been examined before in Australia and little, if anything, is empirically known about these topics internationally. Findings: The paper presents the expected outcomes for each project, including discussion of the ‘triple dividend’ of personal, organizational, and practice domain benefits; as importantly, the paper presents statements of workplace problems, needs and opportunities, status of the practice domain, background and prior learning of the researchers, learning objectives, work-based research in the practice domain, and lessons learned from research which can be integrated into a structured framework of advanced practice. Recommendations for Practitioners: This is a preliminary study of two work-based research projects in Australia; as these and other real-world projects are completed, further systematic and rigorous reports to the international educational community will reveal the granulated value of conducting projects designed to change organisations and concordant practice domains. Recommendation for Researchers: While introducing the basic elements of research methods and expected out-comes of work-based projects, examples in this paper give only a glimpse into the possible longer-term contributions such research can make to workplaces in Australia. Researchers, as a consequence, need to better understand the relationship between practice domains, research as a valuable investigative tool in workplaces, and organizational and social outcomes. Impact on Society: Work-based learning and research have been developed to not only meet the complex and changing demands of the global workforce but have been implemented to address real-world organizational problems for the benefit of society; this paper provides two examples where such benefit may occur. Future Research: Future research should focus on the investigation of triple-dividend outcomes and whether they are sustainable over the longer term.




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Work-Based Learning and Research for Mid-Career Professionals: Professional Studies in Australia

Aim/Purpose: Work-based learning has been identified in the literature, and is established in academia and in the global worlds of work; however, an examination of work-based research, particularly at the doctoral level, has been less well articulated. Moreover, a paucity of published literature on either work-based research or Professional Studies means little is known about the dynamics and drivers of these domains. This study aims to begin addressing the shortfall in literature on work-based research and Professional Studies programs, using the program at University of Southern Queensland as an example Background: This paper examines work-based research in the context of the Professional Studies program at University of Southern Queensland in Australia, with which the authors are affiliated. Methodology: Analysis of work-based research includes discussion of ‘messy’ research environments and the changing nature of workplaces, along with the opportunities and challenges such environments pose for action researchers. Contribution: In addition to addressing a shortfall in the published literature on work-based research, the paper also contributes insight into the mechanisms used to promote reflective practice and the generation of professional artefacts. Findings: Often driven by altruism, work-based research as implemented in the Professional Studies program results in a so-called ‘triple dividend’, designed to benefit the individual researcher, work environment, and community of practice. Recommendations for Practitioners: To be successful contributors to work-based research, practitioners need to reflect carefully and deeply on experience, planning and outcomes, using what in this paper we call ‘micro-reflective’ (personal) and ‘macro-reflective’ (program) cycles of reflection. Recommendation for Researchers: In addition to generating new knowledge and expanding the frontiers of workplaces, work-based research is often motivated by complicated and wide-reaching imperatives; work-based researchers therefore need to consider the goals, objectives, priorities and vision of their work environments, as well as understand issues related to bias, ethical practice and the nature of insider research. Impact on Society: Work-based learning and research address the complexities, challenges and future demands of Australian workplaces along with the work, mobility and personal development needs of mid- to senior-career professionals. Future Research: In addition to the multitude of action research programs possible in work-places in Australia, more research is needed to understand higher education work-based learning and its relation to, and impact on, work-based research, particularly when applying mixed methods research to work environments.




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Faculty and Student Perceptions of the Importance of Management Skills in the Hospitality Industry

Aim/Purpose: The purpose of this study was to gain an understanding of faculty and student perceptions of the importance of resource, interpersonal, information, systems, and technology management competencies in the hospitality industry Background: The increasing complexity and technological dependency of the diverse hospitality and tourism sector raises the skill requirements needed, and expected, of new hires making education and competency development a strategic priority. Identifying the skills needed for hospitality graduates to succeed in a sector that is continuously being impacted by digitalization and globalization must be a continual process predicated on the desire to meet ever-changing industry needs. This study seeks to update and further explore an investigation started a decade ago that examined the skills and competencies valued by hiring managers in the hospitality industry. Methodology: The Secretary’s Commission on Achieving Necessary Skills (SCANS), comprised of representatives from business, labor, education, and government, developed the framework, of workplace competencies and foundation skills used in this study. This research used a survey methodology for data collection and descriptive and inferential statistical methods during the analyses. The data for this study were collected from faculty, staff, hospitality industry stakeholders, and students of a Department of Hospitality & Tourism Management located at a small eastern Historically Black University (HBU). An electronic survey was sent to169 respondents and a total of 100 completed surveys were received for an overall return rate of 59%. Contribution: This study provides research on a population (first-generation minority college students) that is expanding in numbers in higher education and that the literature, reports as being under-prepared for academic success. This paper is timely and relevant and can be used to inform hospitality educators so that they can best meet the needs of their students and the companies looking to hire skilled graduates. Findings: The findings of this study indicate there is inconsistent agreement among academicians and students regarding the importance of SCANS-specific competencies in hospitality graduates. At the same time, there is no argument that industry skills will be critical in the future of hospitality graduates. Overwhelmingly, participating students and faculty found all of the SCANS competencies important with the highest ranked competencies being interpersonal skills, which, given the importance of teamwork, customer service skills, leadership, and working with cultural diversity in the hospitality industry, was expected. Additionally, participating students indicated their strong agreement that internships are effective at building professional skills. Finally, the hospitality students included in this study who were enrolled in a skill-based curriculum were confident that their program is preparing them with the necessary skills and competencies that they will need for their future careers. Recommendations for Practitioners: Higher education hospitality programs should be exploring the skills valued by industry, teaching faculty, and the students to see if they are being satisfied. Recommendation for Researchers: This research should be expanded to additional institutions across the United States as well as abroad. This particular research protocol is easily replicated and can be duplicated at both minority and majority serving institutions enabling greater comparisons across groups. Impact on Society: Several reports identify gaps in the 21st century skills required for the workplace and the effectiveness of higher education in preparing graduates for the workforce. This study helps to propel this discussion forward with relevant findings and a research methodology that is easily replicable. Future Research: A follow-up study of employers is currently being conducted.




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Using the Web to Enable Industry-University Collaboration: An Action Research Study of a Course Partnership




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Collaboration: the Key to Establishing Community Networks in Regional Australia




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Entry Level Systems Analysts: What Does the Industry Want?

This study investigates the skill sets necessary for entry level systems analysts. Towards this end, the study combines two sources of data, namely, a content analysis of 200 systems analysts’ online job advertisements and a survey of 20 senior Information Systems (IS) professionals. Based on Chi-square tests, the results reveal that most employers prefer entry level systems analysts with an undergraduate Computer Science degree. Furthermore, most of the employers prefer entry level systems analysts to have some years of experience as well as industry certifications. The results also reveal that there is a higher preference for entry level systems analysts who have non-technical and people skills (e.g., problem solving and oral communication). The empirical results from this study will inform IS educators as they develop future systems analysts. Additionally, the results will be useful to the aspiring systems analysts who need to make sure that they have the necessary job skills before graduating and entering the labor market.




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University-Industry Collaboration in Higher Education: Exploring the Informing Flows Framework in Industrial PhD Education

Aim/Purpose: The aim is to explore the informing flows framework as interactions within a PhD education practicing a work-integrated learning approach in order to reveal both the perspectives of industrial PhD students and of industry. Background: An under-researched field of university-industry collaboration is explored revealing both the perspectives of industrial PhD students and of industry. Methodology: Qualitative methods were applied including interviews and document studies. In total ten semi-structured interviews in two steps were conducted. The empirical context is a Swedish PhD program in informatics with a specialization in work-integrated learning. Contribution: By broadening the concept of work-integrated learning, this paper contributes empirical results on benefits and challenges in university-industry collaboration focusing on industrial PhD students and industry by applying the informing flows framework. Findings: Findings expose novel insights for industry as well as academia. The industrial PhD students are key stakeholders and embody the informing flows between practice and university and between practice and research. They are spanning boundaries between university and industry generating continuous opportunities for validation and testing of empirical results and models in industry. This may enable increased research quality and short-lag dissemination of research results as well as strengthened organizational legitimacy. Recommendation for Researchers: Academia is recommended to recognize the value of the industrial PhD students’ pre-understanding of the industry context in the spirit of work-integrated learning approach. The conditions for informing flows between research and practice need to continuously be maintained to enable short-term societal impact of research for both academia and industry. For practitioners: This explorative study show that it is vital for practice to recognize that challenges do exist and need to be considered to strengthen industrial PhD pro-grams as well as university-industry collaborations. Additionally, it is of importance to formalize a continuously dissemination of research in the industries. Future Research: Future international and/or transdisciplinary research within this field is encouraged to include larger samples covering other universities and a mix of industrial contexts or comparing industrial PhD students in different phases of their PhD education.




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TikTok and the Control over the Means of Production in the Fourth Industrial Revolution

This article is part of the 2024 BCLT-BTLJ-CMTL Symposium.  Leo Yu The national security concerns surrounding TikTok appear straightforward: it is China. To many policymakers and scholars, the mere connection to China warrants severe measures, including either divestment to an American firm or a complete shutdown. What renders China’s involvement ...

The post TikTok and the Control over the Means of Production in the Fourth Industrial Revolution appeared first on Berkeley Technology Law Journal.




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Hybrid of machine learning-based multiple criteria decision making and mass balance analysis in the new coconut agro-industry product development

Product innovation has become a crucial part of the sustainability of the coconut agro-industry in Indonesia, covering upstream and downstream sides. To overcome this challenge, it is necessary to create several model stages using a hybrid method that combines machine learning based on multiple criteria decision making and mass balance analysis. The research case study was conducted in Tembilahan district, Riau province, Indonesia, one of the primary coconut producers in Indonesia. The analysis results showed that potential products for domestic customers included coconut milk, coconut cooking oil, coconut chips, coconut jelly, coconut sugar, and virgin coconut oil. Furthermore, considering the experts, the most potential product to be developed was coconut sugar with a weight of 0.26. Prediction of coconut sugar demand reached 13,996,607 tons/year, requiring coconut sap as a raw material up to 97,976,249.




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Healthcare industry input parameters for a deterministic model that optimally locates additive manufacturing hubs

Recent innovations in additive manufacturing (AM) have proven its efficacy for not only the manufacturing industry but also the healthcare industry. Researchers from Cal Poly, San Luis Obispo, and California State University Long Beach are developing a model that will determine the optimal locations for additive manufacturing hubs that can effectively serve both the manufacturing and healthcare industries. This paper will focus on providing an overview of the healthcare industry's unique needs for an AM hub and summarise the specific inputs for the model. The methods used to gather information include extensive literature research on current practices of AM models in healthcare and an inclusive survey of healthcare practitioners. This includes findings on AM's use for surgical planning and training models, the workflow to generate them, sourcing methods, and the AM techniques and materials used. This paper seeks to utilise the information gathered through literature research and surveys to provide guidance for the initial development of an AM hub location model that locates optimal service locations.




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Fail Often, Fail Big, and Fail Fast? Learning from Small Failures and R&D Performance in the Pharmaceutical Industry

Do firms learn from their failed innovation attempts? Answering this question is important because failure is an integral part of exploratory learning. In this study, we explore whether and under what circumstances firms learn from their small failures in experimentation. Building on organizational learning literature, we examine the conditions under which prior failures influence firms' R&D output amount and quality. An empirical analysis of voluntary patent expirations (i.e., patents that firms give up by not paying renewal fees) in 97 pharmaceutical firms between 1980 and 2002 shows that the number, importance, and timing of small failures are associated with a decrease in R&D output (patent count) but an increase in the quality of the R&D output (forward citations to patents). Exploratory interviews suggest that the results are driven by a multi-level learning process from failures in pharmaceutical R&D. The findings contribute to the organizational learning literature by providing a nuanced view of learning from failures in experimentation.




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KNOWLEDGE INHERITANCE, VERTICAL INTEGRATION AND ENTRANT SURVIVAL IN THE EARLY U.S. AUTO INDUSTRY

A key finding in the literature on industry evolution and strategy is that knowledge "inherited" from the founder's previous employer can be an important source of a new firm's capabilities. We analyze the conditions under which knowledge that is useful for carrying out a key value chain activity is inherited, and explore the mechanism through which such an inheritance shapes an entrant's strategies and, in the process, influences its performance. Evidence from the early U.S. auto industry indicates that employee spinoffs generated from incumbents that had integrated a key value chain activity were also more likely to integrate that activity than other entrants, which, we suggest, reflects the application of knowledge inheritance relative to that activity. Moreover, we find that the integration of this key activity, stimulated by knowledge inheritance, contributed to the establishment of defensible strategic positioning, thereby enhancing the survival duration of inheriting spinoffs. We thus link together the phenomena of knowledge inheritance, vertical integration, and strategic positioning to explain entrant performance. These three phenomena tend to be treated disparately in the literature, rather than in combination.




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Pull the Plug or take the Plunge: Multiple Opportunities and the Speed of Venturing Decisions in the Australian Mining Industry

Effectively capturing opportunities requires rapid decision-making. We investigate the speed of opportunity evaluation decisions by focusing on firms' venture termination and venture advancement decisions. Experience, standard operating procedures, and confidence allow firms to make opportunity evaluation decisions faster; we propose that a firm's attentional orientation, as reflected in its project portfolio, limits the number of domains in which these speed-enhancing mechanisms can be developed. Hence firms' decision speed is likely to vary between different types of decisions. Using unique data on 3,269 mineral exploration ventures in the Australian mining industry, we find that firms with a higher degree of attention toward earlier-stage exploration activities are quicker to abandon potential opportunities in early development but slower to do so later, and that such firms are also slower to advance on potential opportunities at all stages compared to firms that focus their attention differently. Market dynamism moderates these relationships, but only with regard to initial evaluation decisions. Our study extends research on decision speed by showing that firms are not necessarily fast or slow regarding all the decisions they make, and by offering an opportunity evaluation framework that recognizes that decision makers can, in fact often do, pursue multiple potential opportunities simultaneously.




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Williams out as Wales change four for Australia

Wales scrum-half Tomos Williams is ruled out of the Autumn Nations Series match against Australia on Sunday.




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Punk Rock Meets Firearms: KAK Industry’s Unique Path in the Firearms World ~ VIDEO

When you think of punk rock, your mind might jump to rebellious music, hardcore shows, & underground clubs—not the firearms industry. However, for KAK Industry...




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TVET institution needs industry cooperation to offer quality, relevant programmes - Fadillah

PUTRAJAYA: Active collaboration from industry players is needed for the Technical and Vocational Education and Training (TVET) institution to offer programmes that are of a higher quality and more relevant to market needs.

Deputy Prime Minister Datuk Seri Fadillah Yusof said strong cooperation between the industry players and the TVET institution was crucial to ensure the comprehensive matching of demand and supply.

He said consistent input from the industry players on the workforce skills and needs was also needed by the TVET institution to develop suitable curricula and programmes.

“Forging close cooperation with industry players can create a new skilled workforce to master the latest technology, which will have a spillover effect on encouraging economic growth.

“I call for the active involvement of industry players in Malaysia to collaborate with the government in supporting the agenda to empower TVET,” he said at the 2024 Prime Minister’s Gold Hand Award and Skilled Person Award ceremony here today.

Meanwhile, Fadillah said the government is aware that the TVET stream in Malaysia needs to be improved for it to be more systematic and effective.

He said the organisation of skills competitions was one of the government’s efforts to promote and ensure the quality of delivery of TVET training in Malaysia is in line with international standards.

“I call on all TVET agencies to hold skills competitions at institutional levels so that we can pick the best talent for national and international-level competitions,” he said.

In his speech, Fadillah also thanked and congratulated the national contingent which made sure the Jalur Gemilang was hoisted proudly at the WorldSkills Competition Lyon 2024 at the Euroexpo Lyon in France from Sept 10-15.

In the competition, Malaysia, represented by 15 participants across 14 categories, captured five medals - one bronze medal in the Beauty Therapy category through Wong Hsun Wei and four Medallion for Excellence.

The four Medallion for Excellence recipients were Muhammad Nasran Ahmad in the Hairdressing category; Ahmad Muizuddin Mohd Razi in the Bricklaying category; Muhammad Hakimi Abu Bakar in Electrical Installations; and Stephen Sim Shan Siong in the IT Software Solutions for Business category.




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DTI’s probe on cement imports to bolster local industry

The Department of Trade and Industry probe into the rising influx of imported cement is seen as essential for strengthening the struggling local cement industry that has faced increasing competition from imports.




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Philippines, Australia to join key military drills for the first time in 2025

Philippine troops will join Australia's largest military exercise for the first time next year, while the Australian Defense Force will make their debut in Philippine-led war games, both countries' defense chiefs announced Wednesday, November 13.




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Warning Do Not Search For Bengal Cats In Australia

Hackers target Bengal cat enthusiasts in Australia, who were targeted by cybercriminals using SEO poisoning and Gootloder. This threat is significant enough that Sophos issued an https://news.sophos.com/en-us/2024/11/06/bengal-cat-lovers-in-australia-get-psspsspssd-in-google-driven-gootloader-campaign/official warning advising people to avoid searching for Bengal cat information altogether, highlighting the scale of the issue. ''GootLoader campaigns are increasingly targeting niche interests to stay under the radar. These campaigns illus...




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Illustrate & Morph-O-Matic bundle




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Malala Yousafzai to support Pakistani film industry in future projects

The Nobel laureate emphasised the importance of supporting Pakistani films and dramas to encourage the industry.




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Australia to ban minors from using social media

PM Albanese announces plans for an age verification trial ahead of new legislation aimed at enforcing the ban




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Australia to fine social media giants for failing to tackle misinformation

Fines of up to 5% of global revenue could be imposed on tech companies for failing to curb spread of misinformation.




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Media industry facing ‘gender emergency’: report

WJAP, Freedom Network report reveals share of women journalists at news outlets is only 11%




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Australia's Rex Airlines accused of stealing planes from Arizona boneyard

Rex agreed to purchase planes for $US2 million, paying a $200,000 deposit but failed to make further payments in 2020




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Australia strips military officers of war medals over Afghanistan war crimes

A 2020 report had recommended investigations into 19 soldiers for the killing of 39 Afghan civilians and prisoners.




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Australian hockey player Craig suspended for one year over Paris Olympics drug bust

The suspension, announced by Hockey Australia, mandates Craig serve at least half of the ban




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Are We There Yet? – wethepeople in Australia





Are We There Yet? – wethepeople in Australien


Our bro Felix Prangenberg was visiting Australia with his Wethepeople team mates Jordan Godwin and Ed Zunda. Unfortunately, the weather was not quite on their side, despite all the guys had a good time in Down Under! Enjoy the video, your kunstform BMX Shop.

Video: Callum Earnshaw

Subscribe our youtube channel: https://www.youtube-nocookie.com/kunstformbmxshop




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Jonas Bader - Australia BMX Trip Video





Jonas Bader - Australien BMX Trip Video


Bro Jonas Bader was in 2015 with his homies in the beautiful Australia, where the boys enjoyed the "Aussie" BMX life with the locals there! Jonas captured all his moments and adventures with his camera, to make sure to don't miss any moment. Check the full video now!

Enjoy the video, your kunstform BMX Shop Team!

subscribe to our youtube channel: https://www.youtube-nocookie.com/kunstformbmxshop




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Pakistan stun Australia to win first ODI series Down Under in 22 years

Pakistan players pose with the trophy after winning the three-match ODI series against Australia in Perth on November 10, 2024. — Facebook@PakistanCricketBoard

Pacers book Kangaroos for meagre 140 runs in Perth ODI.Series victory is Green Shirts' first in Australia since...




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Felicitations for Pakistan cricket team pour in after historic victory over Australia

Pakistan players celebrate with Naseem Shah after he got the wicket of Australia's Josh Inglis during the third one-day international cricket match between Australia and Pakistan at the Perth Stadium in Perth on November 10, 2024. — AFP

In a tremendous feat, Pakistan won...




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Former captain comes down hard on Cricket Australia over ODI series loss to Pakistan

Former Australia's captain Michael Clarke. — AFP/File

Former Australian captain Michael Clarke lambasted the national selectors for resting key players for the final match of the one-day international series against Pakistan, saying they did not care about losing the...




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Australia's U.S. diplomat pushes back on criticism of his posture toward China

Kevin Rudd, the Australian ambassador to the United States, wants to know who is criticizing him over his views of China.




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Australia plans a social media ban for children under 16

The Australian government announced on Thursday what it described as world-leading legislation that would institute an age limit of 16 years for children to start using social media, and hold platforms responsible for ensuring compliance.




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Sofia Kenin, former Australian Open champion, advances to the WTA tournament final in Tokyo

Former Australian Open champion Sofia Kenin has advanced to the final of the Pan Pacific Open with a 6-4, 6-4 win over ninth-seeded Katie Boulter on Saturday.




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Fritz frustrates Medvedev and the Russian loses his temper at the ATP Finals

U.S. Open finalist Taylor Fritz benefitted from a questionable serving decision by Daniil Medvedev and frustrated his opponent so much that the Russian broke his racket and was docked a point in a 6-4, 6-3 victory for the American in the opening match of the ATP Finals on Sunday.




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Fritz frustrates Medvedev and the Russian loses his temper at the ATP Finals. Sinner beats De Minaur

U.S. Open finalist Taylor Fritz frustrated Daniil Medvedev to the point that the Russian smashed his racket and was docked a point in a 6-4, 6-3 victory for the American in the opening match of the ATP Finals on Sunday.




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Australia proposes banning social media for teens under 16

Australian Prime Minister Anthony Albanese announced Thursday that his government would begin proceedings on a rule that would ban social media use for children under 16 years old.




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43rd Annual Meeting of the Ecological Society of Germany, Austria and Switzerland

In 2013, the University of Potsdam will host the 43rd Annual Meeting of the Ecological Society of Germany, Austria and Switzerland. The meeting (www.gfoe-2013.de) will take place from September 9 to 13, 2013 in Potsdam, Germany.

The guiding theme of the 43rd Annual Meeting is "Building bridges in ecology - linking systems, scales and disciplines".
Along the lines of this guiding theme, we will stimulate scientific discussions about all aspects in basic and applied ecological research contributing to better connect.

 

 





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43rd Annual Meeting of the Ecological Society of Germany, Austria and Switzerland

In 2013, the University of Potsdam will host the 43rd Annual Meeting of the Ecological Society of Germany, Austria and Switzerland. The meeting (www.gfoe-2013.de) will take place from September 9 to 13, 2013 in Potsdam, Germany.

The guiding theme of the 43rd Annual Meeting is "Building bridges in ecology - linking systems, scales and disciplines".
Along the lines of this guiding theme, we will stimulate scientific discussions about all aspects in basic and applied ecological research contributing to better connect.





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SETAC Europe 25th Annual Meeting - Environmental protection in a multi-stressed world: challenges for science, industry and regulators

The SETAC Europe 25th Annual Meeting will be held in Barcelona, Catalonia, Spain, from 3-7 May 2015.  

The innovative use of chemicals and nanomaterials in new technologies, industry and agriculture challenges many aspects of the ecosystem functioning of the global environment. However, these new technologies and materials also offer opportunities to remediate or minimise these anthropogenic insults. Finding innovative solutions to environmental problems is ever more important in the current economic scenario.  This international conference brings together experts from government, industry, consultancy and academia to meet this challenge. The conference will focus on the most recent advances in environmental sciences and will provide platforms for implementing this knowledge, for improving the protection of our environment and to shape policies from current viewpoints to future needs.

Learn more here: http://barcelona.setac.eu/general_info/welcome!/?contentid=790&pr_id=766&last=769&sub=790