John Wallace, owner of Atlanta-based JM Wallace Plumbing, has been offering leak detection solutions since 2007, but it’s only recently during the last few years where he’s really seen the technology take off.

Plumbing & Mechanical Chief Editor Nicole Krawcke spoke with Chad Salge, vice president of virtual design and engineering at The Brandt Companies about its digital transformation journey.

ServiceTitan made waves earlier this year when it announced new cutting-edge AI solutions, allowing its customers to automate, predict and optimize across their businesses during Pantheon 2023.

The integration will allow mutual customers to access valuable information about their prospects and customers. The integration will ensure that the complete customer journey, from lead to job, is all captured within the ServiceTitan dashboard.

Mechanical contractors are looking to improve operations by cutting costs and boosting efficiency while maintaining quality. A popular solution is the adoption of new technologies, specifically virtual inspection services, which have gained popularity since the pandemic.

After a stint as a top producer at Morgan Stanley, Andrew Ettinger was faced with years of struggling with business initiatives and eventually filed for bankruptcy. 

Founded in 2017, Schedule Engine is a customer service support solution for home service contractors.

Plumbing & Mechanical Chief Editor Nicole Krawcke had the chance to chat with Magda Elizondo, Hero Helps coordinator for Rooter Hero Plumbing & Air, about the company’s charitable efforts, not just during the giving season, but throughout the entire year.

 While most plumbers may like to think that they’re mostly serving routine maintenance or installation customers, the most common nature of those calls is likely panicked customers with a burst pipe, a backed-up toilet or another emergency that needs a response ASAP.

I frequently speak at college campuses and trade apprenticeships. Whether it be to future engineers or contractors, my technical talks typically end up covering non-technical content, specifically career development. 

The plumbing industry is evolving with a focus on sustainability. Heat pump water heaters (HPWH) present an opportunity for contractors to stand out and meet changing client needs, contributing to environmental conservation and demonstrating leadership in a dynamic market.

Junkyards are one of those forgotten places we in the heating business must visit on occasion.

For decades, changing out a thermostat for a retrofit hydronic heating system was a simple task for a service technician. From Bangor, Maine, to Breckenridge, Colorado, the mere two, 18-gauge thermostat wires running through a home was not a concern (short of the random nail or mouse taking one of the two out).

“Water quality has grown 300% across the U.S. since the pandemic began,” says Glen Blavet, founder and CEO of HALO Water Systems. “People are at home, and they’re looking to improve their quality of life and their health, so they’re looking at the water they’re drinking out of the tap.”

Darrell Jones found himself in quite a pickle back in 1986. At the time, Jones was working for close friend and mentor Louie Garner at Garner’s contracting business.

The luxurious Wythe Hotel in Brooklyn, New York, was once a waterfront barrel and rope factory. This renovated structure now has 72 boutique guest rooms. As part of the update, it was important to retain the character of the original turn of the century building, which opened in 1901. In order to convert the cold, utilitarian factory space into comfortable rooms, a major mechanical update was required. By adding radiant floor heat, they were able to meet and exceed the comfort benchmark of a modern-day hotel while balancing for energy efficiency.

When Jason Gaspard, owner and project manager at Select Mechanical Services, was looking to finish the basement of his Maple Grove, Minnesota-based home, he knew he wanted radiant heating in the space.

Matt Millard, owner of Performance Mechanical in Edgartown, Massachusetts, loves to experiment with new technologies. Recently, Millard wanted to step up to hydronic radiant heating for his own home addition using an air-to-water heat pump.

Giglio is a dedicated member of PHCC of Louisiana’s leadership, currently serving as president-elect after more than a decade of work on the chapter’s Board of Directors

A thriving plumbing business relies on a collaborative team spanning various functions. Facing challenges like labor shortages and limited resources, many contractors struggle to expand into new markets. Adding a franchise can accelerate growth, minimize risk, and unlock fresh opportunities by leveraging established systems and resources.

No matter who you are, project management can be a challenge. 

Every industry in the United States is currently feeling the constraints of the labor shortage. Employers continue to struggle to bring in new workers and keep existing ones. Job openings far outnumber individuals looking for work — in March, there were 11.5 million jobs to fill, and not enough workers to fill them, according to data from the U.S. Bureau of Labor Statistics Job Openings and Labor Turnover Summary. 

Generosity is the new marketing. In this era of social media, charitable companies can earn an enhanced brand reputation as being a “good” company and will make people want to do business with them.

Selling — even upselling — is a service, and let no one tell you differently.

By following the tips below, you can mitigate the negative impact of COVID-19 on your business and lay some groundwork that will make your company more successful in the long run.

Many plumbing contractors ask the question: “What is the best way to advertise my business locally?”

According to a white paper authored by venture capital firm ARD Ventures, each fleet vehicle, on average, receives between 30,000 -70,000 impressions daily. 

Most readers are familiar with the common phrase, “The errors of our ways.“ So why am I talking about the intention of our ways -- not errors – in this article?

Establishing any construction project is a careful balancing act between many legal, financial and social responsibilities. Firms not only have a responsibility to shareholders and business partners, but to their workers, the local authority and site neighbors in the wider community as well.

In November 2023, OSHA investigators opened a complaint inspection after they observed employees not wearing protective equipment during structural demolition of a former hospital in Illinois.

Contractor Management is a standalone solution that works within KPA’s Flex software suite for an all-in-one solution to manage compliance and workplace EHS.

The owner of a Liverpool, Pennsylvania roofing company risked the lives of two of his children by exposing them to falls from heights.

Wisconsin construction company has failed to correct multiple fall protection hazards, exposing workers to risk. 

Changes in safety and health approaches are needed both in and outside of government. Many established beliefs and assumptions concerning government operations currently are being re-evaluated and questioned. This reset presents an opportunity.

Attribution refers to the cognitive process that people use to find reason for either their own behavior or that of others.

A 27-year-old rigger suffered fatal injuries after falling approximately 30 stories.

OSHA investigation finds operator of three Massachusetts waterproofing contracting companies could have prevented an employee from dying in February 2024 when part of a foundation broke and fell.

Experts share insights on which fruit blends are currently popular among consumers and why.

Sustainability, taste, convenience and performance are all reasons why beverage companies utilize aluminum packaging, experts note.

The AI industry and its work product are growing exponentially, well ahead of critical rules and laws needed to provide safeguards, including fair use in the workplace.

Dr. Nicholas Franco, Urologist

Shieldon is an original outdoor cutlery brand produced by the long-established hardware wholesaler "Custom Hardware" in Oem knife.

DW Excavation, a leader in providing top-tier excavation and construction services, is excited to announce its expansion to Monterey and Santa Rosa, California.

The study bridged the gap between primary and tertiary care in the treatment of degenerative symptoms such as adjacent segment disease.

COVID-19 vaccines and treatments for acute COVID-19 were made in record time. Now, researchers and chiropractors are trying to find a cure for long COVID pain symptoms says The Chiropractic Doctors' Association of Hong Kong

World Ankylosing Spondylosis (AS) Day is on May 7th. CDAHK chiropractors educate the public about AS health on World As Day.

Chiropractors have been committed to breastfeeding as natural health practitioners to resolve the formula milk shortage.

Series of pain management tracks across 3 countries, offer an extensive multidisiplinary agenda that includes chiropractic technique, technological intervention, and the latest research in low back pain management.

According to Dr Eric Chun-Pu Chu, DC PhD, of Chiropractic Doctors Association of Hong Kong (CDAHK), people spend about 6 hours a day gazing at their mobile phones, which can cause major text-neck aches and numbness.

The researchers from Chiropractic Doctors Association of Hong Kong (CDAHK) released their findings on cervical spondylosis and fibromyalgia, published in the journal International Medical Case Reports Journal, as a "hidden factor" (1).