The COVID-19 pandemic began spreading across Asia Pacific in January, affecting millions of people directly—and billions more through restrictions on the way we live and work and the impact on the regional economy. 

Throughout the region, we’ve seen people and businesses adapt with resilience, determination and ingenuity, including adopting and developing new technologies. Today, some parts of Asia Pacific are beginning to ease social distancing measures and restrictions on commerce—but we’re still many months away from anything like a return to normal. 

Google’s focus in Asia Pacific has been on three priorities: contributing to the immediate health response, helping people learn and work from home and supporting the small businesses most affected. We’ll continue to do all we can to help every part of the region get through, and we’re committed to being part of the economic recovery, so Asia Pacific can ultimately emerge stronger. 

Contributing to the health response

Since January, we’ve worked to share reliable information on Google Search and YouTube, support public health campaigns, inform health officials and curb misinformation. We’ve extended these global efforts with more targeted local initiatives around the region. 

In India, we’re helping female internet “saathis” (or trainers) share authoritative health advice with their networks in rural villages. In Korea, the Google News Initiative is offering weekly sessions training journalists on how to identify misinformation. In Japan, YouTube creator Hikakin interviewed the Governor of Tokyo to raise awareness of social distancing measures among his youth audience. 

We’re also helping Asia Pacific governments and institutions make the most of our tools to fight the virus directly. The Philippines’ government is centralizing health communications using an AI system powered by Google Cloud, Taiwan’s Digital Minister Audrey Tang has used Google APIs to create an app that tracks face-mask inventories, and we’ve worked with Singaporean nonprofit Better.sg to create translation tools for medical professionals caring for migrant workers. We started showing the locations of COVID-19 test centers on Google Maps, Search and Assistant in Indonesia, before extending the feature to other countries around the world, including India, Korea and the Philippines.

Alongside responding to the health crisis, we know we need to protect and support people who might be left isolated or vulnerable. Our team in India has helped local governments share the location of night and food shelters on Google Maps, while Southern Cross Care (SA, NT & VIC) Inc in Australia is using Meet to help aged care residents stay in touch with their families—two examples of how technology can help.   

Helping people work and learn from home

In many parts of Asia Pacific, people have been working and learning from home for months. Wherever possible, we’re adapting our global tools and resources to local needs—like giving 1.8 million students in the Jakarta region access to our G Suite for Education tools. We’ve launched local versions of our Teach from Home resource center—a partnership with UNESCO—across 13 Asia Pacific countries.

As teachers and students adjust, we’re seeing new approaches across the region. In Korea, public broadcaster EBS and the Ministry of Education are using YouTube to live-stream daily classes. In Malaysia, Google’s daily webinars for teachershave received more than 250,000 views. And in Australia, the inspirational Eddie Woo—a champion of teaching via YouTube—is sharing his experience and advice to help fellow teachers take their lessons online.   

Learners from disadvantaged backgrounds are more likely to have their schooling disrupted and their progress held back—so as part of Google.org’s $10 million Distance Learning Fund, we’re extending a $1 million grant to INCO. This funding will support nonprofits in mainland China, Indonesia, Hong Kong and the Philippines as they help underprivileged students with access to home learning. 

Supporting small businesses and helping local economies recover

COVID-19 has put many business owners under intense financial pressure, which is why we’re giving Asia Pacific businesses ad credits and other forms of support as part of a US$150 million commitment to the region. 

We want to make it as easy as possible for businesses to adopt new ways of working and manage through uncertainty—creating a dedicated website for Australian and New Zealand businesses, for example, or moving to an online format for Grow with Google skills courses like Indonesia’s Gapura Digital. We’re helping small businesses move their sales online and contribute to the recovery—like Yamaya, a Japanese sock manufacturer which is providing materials to help people make their own masks. And we’re working closely with nonprofits to help businesses most at risk from the economic downturn, including providing Google.org funding to help Youth Business International assist vulnerable small businesses and The Asia Foundation advance digital literacy in marginalized communities in Southeast Asia. 

Small businesses are an integral part of their communities, but they’re equally critical to economic growth, accounting for the vast majority of all businesses and up to 50 percent of GDP in most Asia Pacific countries. Just in the past few weeks, we’ve launched new programs supporting digital skills in Taiwan, developers in Korea and startups in Japan—and we’ll begin more initiatives like these in the coming months. Economic recovery will start locally and we want to be there to help.

In this global pandemic, everyone has a part to play. As Asia Pacific confronts the effects of COVID-19, we will continue to stand by the region’s people, business and communities for as long as it takes, and help rebuild when the time is right.

Viewer attention is shifting dramatically as we spend more time at home–and we’ve heard directly from many advertisers that are working quickly to adjust their creative and media strategies, especially to orient toward streaming platforms.

Today, we are sharing new advertiser insights and accelerating the launch of a number of tools–including Brand Lift measurement on the TV screen and more flexible formats for content casted onto the TV screen–to help advertisers navigate this rapidly changing environment.¹

People are streaming on TV screens more than ever

As people spend more time at home, we’re seeing major shifts in streaming viewership. A recent Comscore report highlighted that over 70 million US households are now streaming content on their connected TV screens.

Nowhere is this shift more pronounced than on YouTube and YouTube TV. According to Comscore, YouTube has the highest reach and viewing hours among ad-supported streaming services, and represents a quarter of all streaming watch time across both subscription and ad-supported platforms in the US.² Stay at home directives have amplified this shift to the TV screens, as overall watch time there has jumped 80 percent year over year in March 2020.³

Diversity of viewer passions and interests is what inspires people to stream YouTube on their big screens–from tuning into their favorite health and fitness videos to leaning back with a creator sharing a bit of their world to watching more traditional media outlets reinvent their content for this new reality.

Below, we’ve shared just a few of the top content growth areas across both YouTube and YouTube TV on TV screens during this time. While people are enjoying movies and shows to unwind, they are also watching live content from their favorite creators and cultural moments.

People are also gravitating to the consistently new and fresh content YouTube creators put out every day. In fact, over 60 percent of signed-in viewers of YouTube on TV screens watched a video published in the last 7 days.⁴

And, we see different user behavior when people engage with YouTube on the TV screen–it's often enjoyed with others, unlike the more individual experience on the mobile device. In a recent custom Nielsen study commissioned by Google, we found that 26 percent of the time, multiple 18+ viewers are watching YouTube together on the TV screen, compared to 22 percent on linear TV.⁵  

Making it easier to measure results across YouTube streaming platforms

With increases in watch time and an influx of daily visitors, brands in a position to continue marketing can make their budgets go further on YouTube by expanding their strategies to incorporate streaming.

With media mixes becoming increasingly reliant on streaming, it’s more important than ever to measure its impact. As a result, we’re accelerating the launch of Brand Lift for YouTube on TV screens. For viewers, this means surveys are now optimized for the big screen and interactivity with a TV remote, so people can easily respond or skip the survey.

This will enable marketers to make informed decisions about ad performance, and better optimize streaming campaigns in real time whether they are using Google Ads or Display & Video 360 for both reservation and auction campaigns.

Whether a campaign is focused on ad recall, purchase intent or awareness, Brand Lift will help make budgets go further. It will be available in the coming weeks for the YouTube app, and in early Q3 for YouTube TV. 

Bringing more formats to the big screen

As viewers spend more time watching YouTube on the TV screen, we are continuing to evolve to help advertisers better reach their customers where they are.

Late last year, we launched the YouTube Masthead on TV screens to help advertisers drive awareness with a large audience in a single moment. Advertisers like Uber are seeing success using this format to reach their audiences when they’re in lean back mode and where they are increasingly spending their time.

Travis Freeman, Global Head of Media at Uber said, “The Masthead on TV screens has been a critical component to build awareness for our #MoveWhatMatters initiative—which offers 10 million free rides and food deliveries for frontline healthcare workers, seniors and people in need. The Masthead, deployed in both the US and Canada, enabled us to easily amplify our message and reach our audiences where they are watching now more than ever.”

This year, we’re also bringing more format flexibility to streaming by introducing the popular skippable ad format for content that is casted onto the TV screen. As casting watch time soared by over 75 percent year over year,⁶ this provides advertisers a new way to reach their audience as they embrace the evolving ways consumers are watching their favorite content.

In a time when an eager audience is hungry for new content, YouTube is able to deliver fresh video to households across the world daily—within the niche or mainstream categories they love. By accelerating new tools and features, we’re committed to helping you grow your business in the changing world of viewership and streaming on TV screens. 

Reach out to your Google sales team to learn more about YouTube and YouTube TV on TV screens, and the new features shared today to support your campaigns.

2. Comscore OTT Intelligence, Oct. 2019, U.S

3.  YouTube Internal Data; US, March 2020 over March 2019 YoY

4. YouTube Internal Data; Global, March 11-April 10 2020

5. Custom Nielsen study commissioned by Google. Custom YouTube cTV match to Cross-Platform Homes Panel. Coviewing percentage is calculated as the percentage of minutes when a P18+ is watching with another P18+ in the same household. YouTube commercial viewership identified by matching served time of the cTV ping with Cross-Platform Homes Panel viewership during that minute. Linear TV is based on Live Total Day viewing of commercial minutes across all broadcast and cable networks. One minute qualifier. 11/5/2019-11/28/2019; 2/14/2020-2/29/2020. Results among US TV Households

6. YouTube Internal Data; Global, March 11-April 10 2020 over March 11-April 10 2019 YoY