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CAPTCHA – Security affecting User Experience

CAPTCHA - Completely Automated Public Turing test to tell Computers and Humans Apart - is a test with the aim to distinguish between malicious automatic software and real users in the era of Cyber security threats. Various types of CAPTCHA tests were developed, in order to address accessibility while implementing security. This research focuses on the users’ attitudes and experiences related to use of the different kinds of tests. A questionnaire accompanied by experiencing five different CAPTCHA tests was performed among 212 users. Response times for each test and rate of success were collected automatically. The findings demonstrate that none of the existing tests are ideal. Although the participants were familiar with the Text-based test, they found it the most frustrating and non-enjoyable. Half of the participants failed in the Arithmetic-based test. While most of the participants found the picture and game based test enjoyable, their response time for those tests was the largest. The age factor was encountered as influencing both the attitude of the user and the performance, while younger users are more tolerant, have a better success rate, and are faster, the elder users found the tests annoying and time-consuming.




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The Impact of a University Experience Program on Rural and Regional Secondary School Students: Keeping the Flame Burning

Aim/Purpose: The uptake of university by regional students has been problematic for various reasons. This paper discusses a program, initiated by a South Australian regional university campus, aimed at attracting regional students into higher education. Background: A qualitative descriptive approach to study was used to determine the value of the program on participating students and school staff. Year 10 students from Roxby Downs, Port Augusta and Port Lincoln high schools were invited to participate in a two-day regionally-focussed school-university engagement program that linked students with the university campus and local employers. Methodology: A survey was administered to determine the impact of the program. Perceptions about the program by school staff were gathered using a modified One-Minute Harvard questionnaire. While 38 Year 10 students and 5 school staff members participated, 37 students and 3 staff evaluated the program. Findings: The findings revealed that the majority of the students would like to attend university, but financial and social issues were important barriers. The students learned about the regional university, what it can offer in terms of programs and support, and the employment prospect following university. The school staff benefited by developing a closer relationship with students and becoming better informed about the regional university. Recommendation for Practitioners: One way by which university uptake may be increased is to provide similar immersion programs featuring engagement with employers, our recommendation to other regional universities. In increasing the levels of education, individuals, communities and the society in general are benefited.




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Over Mountain Tops and Through the Valleys of Postgraduate Study and Research: A Transformative Learning Experience from Two Supervisees’ Perspectives

Aim/Purpose: The purpose of this paper is to illuminate the learning that happens in assuming a supervisee’s role during the postgraduate study. Background: The facilitators and barriers students encountered while pursuing postgraduate studies, strategies to achieve success in postgraduate studies, and how to decrease attrition rates of students, have been sufficiently explored in literature. However, there is little written about the personal and professional impact on students when they are being supervised to complete their postgraduate studies. Methodology: Autoethnographic method of deep reflection was used to examine the learning that transpired from the supervisee’s perspective. Two lecturers (a Senior Lecturer in Nursing and an Aboriginal Tutor) focused on their postgraduate journeys as supervisees, respectively, with over 30 years of study experience between them, in Australia and abroad. Contribution: Future postgraduate students, researchers, would-be supervisors and experienced supervisors could learn from the reflections of the authors’ postgraduate experiences. Findings: Four themes surfaced, and these were Eureka moments, Critical friend(s), Supervisory relationship, and Transformative learning. The authors highlighted the significance of a supervisory relationship which is key to negotiating the journey with the supervisor. Essential for these students also were insights on finding the path as well as the destination and the transformative aspects that happened as a necessary part of the journey. Conclusion. The postgraduate journey has taught them many lessons, the most profound of which was the change in perspective and attitude in the process of being and becoming. Personal and professional transformative learning did occur. At its deepest level, the authors’ reflections resulted in self-actualization and a rediscovery of their more authentic selves. Recommendations for Practitioners: This article highlights the importance of the supervisory relationship that must be negotiated to ensure the success of the candidate. Reflections of the transformation are recommended to support the students further. Recommendation for Researchers: Quality supervision can make a significant influence on the progress of students. Further research on the supervisory relationship is recommended. Impact on Society: The support in terms of supervision to ensure postgraduate students’ success is essential. Postgraduate students contribute to the human, social, professional, intellectual, and economic capital of universities and nations globally. Future Research: Further reflections of the transformative learning will advance the understanding of the personal and professional changes that occur with postgraduate supervision.




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A Classification Schema for Designing Augmented Reality Experiences

Aim/Purpose: Designing augmented reality (AR) experiences for education, health or entertainment involves multidisciplinary teams making design decisions across several areas. The goal of this paper is to present a classification schema that describes the design choices when constructing an AR interactive experience. Background: Existing extended reality schema often focuses on single dimensions of an AR experience, with limited attention to design choices. These schemata, combined with an analysis of a diverse range of AR applications, form the basis for the schema synthesized in this paper. Methodology: An extensive literature review and scoring of existing classifications were completed to enable a definition of seven design dimensions. To validate the design dimensions, the literature was mapped to the seven-design choice to represent opportunities when designing AR iterative experiences. Contribution: The classification scheme of seven dimensions can be applied to communicating design considerations and alternative design scenarios where teams of domain specialists need to collaborate to build AR experiences for a defined purpose. Findings: The dimensions of nature of reality, location (setting), feedback, objects, concepts explored, participant presence and interactive agency, and style describe features common to most AR experiences. Classification within each dimension facilitates ideation for novel experiences and proximity to neighbours recommends feasible implementation strategies. Recommendations for Practitioners: To support professionals, this paper presents a comprehensive classification schema and design rationale for AR. When designing an AR experience, the schema serves as a design template and is intended to ensure comprehensive discussion and decision making across the spectrum of design choices. Recommendations for Researchers: The classification schema presents a standardized and complete framework for the review of literature and AR applications that other researchers will benefit from to more readily identify relevant related work. Impact on Society: The potential of AR has not been fully realized. The classification scheme presented in this paper provides opportunities to deliberately design and evaluate novel forms of AR experience. Future Research: The classification schema can be extended to include explicit support for the design of virtual and extended reality applications.




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Case-Based Experiential/Immersive Learning for Business Problem-Solving: A Plan in Progress

Aim/Purpose. Business schools need to design, develop and deliver courses that are relevant to business problem-solving. Current pedagogies do not often provide the insight – or experience – necessary to close the gap between theory and practice. Background. The paper describes an initiative to design, develop and deliver courses in business-technology problem-solving that thoroughly immerses students in the actual world of business. Methodology. The methodology included case-based analysis where actual cases where selected to model problem-solving scenarios. Contribution. Several courses are developed that immerse students into actual problem-solving experiences. Findings The courses will be delivered to business students to assess the impact of immersive/experiential learning. Recommendations for Practitioners. Additional courses should be informed by actual cases; the commitment to relevance should be expanded. Recommendations for Researchers. Ongoing research to measure the impact of immersive/experiential learning is recommended. Impact on Society. Business schools should rethink the content of their courses and the pedagogies that have dominated business schools for many decades. Future Research. Additional research will include more courses and additional immersive/experiential pedagogies.




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The Absorption Experience of Gen Y Beginning Teachers in Elementary Schools, From the Point of View of the Beginning Teachers and Their Mentors

Aim/Purpose . The present study aimed to understand in depth the experience of identity formation of beginning teachers (BTs), members of Gen Y, in their first year at elementary school, teaching students of Gen Alpha, from the perspective of BTs and their teacher mentors (TMs). Background. The purpose of the study was to compare the aspects described by BTs and their mentor teachers of the initial experience of teaching and of shaping the professional identity of BTs, members of Gen Y, in elementary schools, from the perspective of BTs and teacher mentors (TMs). Methodology. This was a qualitative study. Two groups participated in the study: (a) 75 BTs, members of Gen Y, and (b) 40 mentors of beginning teachers. Contribution. The findings of this study indicate that the creation of an emotionally and professionally supportive community led to a fruitful discussion on issues related to the process of absorption and integration of BTs in the school. This process advanced their professional development, expanding knowledge, abilities, strategies, and innovative pedagogical practices for classroom management, and meaningful teaching and learning in the classroom. The supportive community provided an emotional, professional, social-organizational, and evaluative-reflective response to the needs of BTs, facilitating meaningful interactions between the BTs and their students. It created for students a space for emotional training, organizing and managing behavior, regulating emotions and behavior, reducing feelings of anger, and arousing a feeling of optimism. Findings. The findings show that there was a conflict between the BTs’ and TMs’ perceptions of school reality. The mentors expected the BTs to adapt to the existing system, whereas the BTs perceived the process as one of formation of their identity as teachers. It turned out that parameters that were important to Gen Y teachers, such as knowing the school organization and being an influential factor that brings about change, were less important to their mentors. The findings of the present study reinforce those of previous studies that investigated the employment characteristics of Gen Y. Recommendations for Practitioners. A supportive community at school is likely to increase the level of mental well-being of Gen Y teachers. To this end, support communities of teachers by form and by discipline of study should be created. In the community, emphasis should be placed on reflection and mental resilience in all situations and challenging events that happen to the BTs to help them cope with the accumulated stress. Recommendations for Researchers. Students need a sensitive environment that is appropriate for Gen Alpha children. This environment must allow for emotional training and regulation, behavior organization and management to arouse a feeling of optimism and reduce anger. To develop students’ emotional, social, and cognitive abilities, teachers must teach with love, sensitivity, affectivity, and empathy. Impact on Society. To retain BTs and prevent them from quitting their career, schools must ensure that members of Gen Y understand the school organization and are satisfied with the way the organization is managed. They must have a sense of being significant partners in the life of the school. Under optimal working conditions, Gen Y teachers may greatly contribute to the values of education and equal opportunity, maximizing the personal potential of each student and the classroom as a whole, and making the school relevant. Future Research. Future studies should examine the characteristics of students belonging to Gen Alpha. One of the difficulties mentioned by BTs was a misunderstanding of the characteristics of Gen Alpha, which created problems in the interactions within the teaching staff and between the teachers and the students, and pre-vented gaining authority with other teachers and with students.




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Experiences in Building and Using Decision-Support Systems in Postgraduate University Courses




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A Guide for Novice Researchers on Experimental and Quasi-Experimental Studies in Information Systems Research




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Experiencing Creativity in the Organization: From Individual Creativity to Collective Creativity




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Challenges of Knowledge and Information Management during New Product Introduction: Experiences from a Finnish Multinational Company

Efficient knowledge and information management is essential for companies to prosper in the rapidly changing global environment. This article presents challenges of a large Finnish multinational company relating to their current knowledge and information management practices and systems. The focus is on New Product Introduction (NPI) process. The study is based on interviews and facilitated workshops in the Research and Development (R&D) and Production departments. Furthermore, the identified challenges are reflected to the findings presented in knowledge and information management literature. The results gained from the company case study were well in line with the findings in the literature. Three main topics, which can be generalized to cause challenges for knowledge and information management in most companies, were recognized: 1) Issues related to human behavior, individual characteristics and capabilities, different backgrounds, and professional vocabulary; 2) Codifying tacit knowledge into explicit information, which can be saved to company information system; 3) Lack of interoperability between different information systems. The study provides the management of the case company, and other similar organizations, focus points while seeking for better knowledge and information management. From a scientific perspective, the main contribution of this article is to give practical examples of how the theoretical findings presented in literature manifest themselves in real industrial practices.




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An Empirical Examination of Customers’ Mobile Phone Experience and Awareness of Mobile Banking Services in Mobile Banking in Saudi Arabia

Aim/Purpose: This work aims to understand why a disparity between the popularity of smart phones and the limited adoption of m-banking exists. Accordingly, this study investigates factors that affect a person’s decision to adopt m-banking services. Such an investigation seeks to determine if and to what extent customers’ mobile phone experience as well as their awareness of m-banking services influence their intention to use such services? Background: This study developed a conceptual model to determine the influence that users’ mobile phone experience as well as users’ awareness of m-banking services had on users’ behavioral intention to use m-banking in Saudi Arabia. Methodology: The quantitative method used to collect data was a survey questionnaire tech-nique. A questionnaire with non-structured (close-ended) questions was formulated. A random sample, targeting banking customers in Saudi Arabia, was selected. This study collected data using a cross-sectional survey. Of those surveyed, 389 provided valid responses eligible for data analysis. SPSS v.22 was used to analyze the data. Contribution: This study produced helpful results and a new m-banking conceptual model. The developed conceptual model focused integrally on users’ awareness and experience as antecedents of m-banking adoption and highlighted the im-portance of differentiating between measuring the users’ characteristics in adopting e-banking in general and m-banking services in particular. In addition, this type of model has the ability to synthesize new control variables as well as to study technology acceptance in developing countries. This study, based on an extended UTAUT model, set out to discover what factors might affect customers’ intentions to use m-banking in Saudi Arabia. Findings: The results show that service awareness has a direct effect on performance and effort expectancy, but not on perceived risk. Moreover, mobile phone experience fails to impact the relationships in the same hypothesized direction. As anticipated, performance expectancy, effort expectancy, and perceived risk have direct and significant effects on behavioral intentions to use m-banking. However, customer awareness fails to impact the relationships of performance expectancy, effort expectancy, and perceived risk on behavioral intentions to use m-banking. Recommendations for Practitioners: Banks should target customers by distributing useful information and applying measures to increase acceptance. Banks need to introduce something imaginative to convince bank customers to abandon existing service channels and adopt m-banking services. Banks should make m-banking services the easiest service for conducting bank transactions and/or help customers conduct transactions that they cannot do any other way. Recommendation for Researchers: Other factors, such as trust, culture, and/or credibility should be investigated along with user’s awareness and experience factors in m-banking services. There is a need to focus on a specific type of m-banking. Thus, it may be fruitful to study the adoption of different systems of m-banking services. Impact on Society: This study suggests that m-banking services should be designed and built based on a deep understanding of customers’ needs using extensive testing to assure that applications and sites function well in a mobile setting. Future Research: Future researchers should apply the conceptual model developed in this study in different settings, different countries, and to different technologies.




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Millennial Experience with Online Food Home Delivery: A Lesson from Indonesia

Aim/Purpose: To examine millennial satisfaction towards online food delivery services, including e-service quality, food quality, and perceived value as the determinants and behavioral intention as the consequence. Background: Among the generational cohorts, millennials are a demanding target group for many retailers, including restaurants. Despite many studies examining millennial behavior in the restaurant context, almost no research on millennial attitudes and behavior in the context of online food home delivery service can be found. Methodology: For this research, 332 millennials completed a self-administered survey in Indonesia. To assess the associations between satisfaction and its determinants and consequences, this study employs Partial Least Square modeling. Contribution: This research extends existing knowledge of millennial satisfaction toward online food delivery service by highlighting that food quality, e-service quality and perceived value are the main determinants of satisfaction for online food purchasing among millennials. Further, this study offers support for the spillover theory in the online food home delivery service from millennial perspective. Findings: This study uncovers the important direct dual influences of e-service quality and food quality on millennial satisfaction with online food delivery services. Further, this study notes that e-service and food quality also have an indirect influence on satisfaction via perceived value. Moreover, satisfied millennial customers are more likely to re-purchase, recommend to others, and re-purchase at an increased price. Recommendations for Practitioners: For small and medium restaurants, it is suggested that they need to focus solely on their core business of providing food. If they want to offer an e-service, they should develop strategic cooperation with one or more online service providers. Recommendation for Researchers: Millennials tend to repurchase, recommend, and be willing to pay more in the future extends the existing models that look at the associations among quality, satisfaction and behavioral intention. Thus, in online restaurant purchasing services, both e-service quality and food quality should be included in the future research models. Impact on Society: This study could help restaurant industries to increase their business performance and, indirectly, impact on society as a whole by providing high quality food, employment opportunities, and tax revenues. Future Research: Future researchers can reassess the model in different countries and/or with other generation cohorts as well as including other variables such as trust, image, involvement, as well as socio-demographic factors.




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Building a Framework to Support Project-Based Collaborative Learning Experiences in an Asynchronous Learning Network




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Experiences and Opinions of E-learners: What Works, What are the Challenges, and What Competencies Ensure Successful Online Learning




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How Do Students View Asynchronous Online Discussions As A Learning Experience?




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Lifelong Learning at the Technion: Graduate Students’ Perceptions of and Experiences in Distance Learning




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CAPTCHA: Impact on User Experience of Users with Learning Disabilities

CAPTCHA is one of the most common solutions to check if the user trying to enter a Website is a real person or an automated piece of software. This challenge-response test, implemented in many Internet Websites, emphasizes the gaps between accessibility and security on the Internet, as it poses an obstacle for the learning-impaired in the reading and comprehension of what is presented in the test. Various types of CAPTCHA tests have been developed in order to address accessibility and security issues. The objective of this study is to investigate how the differences between various CAPTCHA tests affect user experience among populations with and without learning disabilities. A questionnaire accompanied by experiencing five different tests was administered to 212 users, 60 of them with learning disabilities. Response rates for each test and levels of success were collected automatically. Findings suggest that users with learning disabilities have more difficulties in solving the tests, especially those with distorted texts, have more negative attitudes towards the CAPTCHA tests, but the response time has no statistical difference from users without learning disabilities. These insights can help to develop and implement solutions suitable for many users and especially for population with learning disabilities.




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Positive vs. Negative Framing of Scientific Information on Facebook Using Peripheral Cues: An Eye-Tracking Study of the Credibility Assessment Process

Aim/Purpose: To examine how positive/negative message framing – based on peripheral cues (regarding popularity, source, visuals, and hyperlink) – affects perceptions of credibility of scientific information posted on social networking sites (in this case, Facebook), while exploring the mechanisms of viewing the different components. Background: Credibility assessment of information is a key skill in today's information society. However, it is a demanding cognitive task, which is impossible to perform for every piece of online information. Additionally, message framing — that is, the context and approach used to construct information— may impact perceptions of credibility. In practice, people rely on various cues and cognitive heuristics to determine whether they think a piece of content is true or not. In social networking sites, content is usually enriched by additional information (e.g., popularity), which may impact the users' perceived credibility of the content. Methodology: A quantitative controlled experiment was designed (N=19 undergraduate students), collecting fine grained data with an eye tracking camera, while analyzing it using transition graphs. Contribution: The findings on the mechanisms of that process, enabled by the use of eye tracking data, point to the different roles of specific peripheral cues, when the message is overall peripherally positive or negative. It also contributes to the theoretical literature on framing effects in science communication, as it highlights the peripheral cues that make a strong frame. Findings: The positively framed status was perceived, as expected from the Elaboration Likelihood Model, more credible than the negatively framed status, demonstrating the effects of the visual framing. Differences in participants' mechanisms of assessing credibility between the two scenarios were evident in the specific ways the participants examined the various status components. Recommendations for Practitioners: As part of digital literacy education, major focus should be given to the role of peripheral cues on credibility assessment in social networking sites. Educators should emphasize the mechanisms by which these cues interact with message framing, so Internet users would be encouraged to reflect upon their own credibility assessment skills, and eventually improve them. Recommendation for Researchers: The use of eye tracking data may help in collecting and analyzing fine grained data on credibility assessment processes, and on Internet behavior at large. The data shown here may shed new light on previously studied phenomena, enabling a more nuanced understanding of them. Impact on Society: In an era when Internet users are flooded with information that can be created by virtually anyone, credibility assessment skills have become ever more important, hence the prominence of this skill. Improving citizens' assessment of information credibility — to which we believe this study contributes — results on a greater impact on society. Future Research: The role of peripheral cues and of message framing should be studied in other contexts (not just scientific news) and in other platforms. Additional peripheral cues not tested here should be also taken into consideration (e.g., connections between the information consumer and the information sharer, or the type of the leading image).




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Changing Multitasking Intention with Course-Based Undergraduate Research Experiences (CUREs)

Aim/Purpose: This article aimed to design and evaluate a pedagogical technique for altering students’ classroom digital multitasking behaviors. The technique we designed and evaluated is called course-based undergraduate research experience (CURE). With this technique, the students wrote a research article based on a multitasking experiment that the instructor conducted with the students. The students conducted a literature review, developed their own research questions, they analyzed experiment data, and presented results. This study evaluated the how the CURE contributed to student multitasking behavior change. Background: Multitasking is defined as doing more than one thing at a time. Multitasking is really the engagement in individual and discrete tasks that are performed in succession. Research showed that students multitasked very often during courses. Researchers indicated that this was a problem especially for online teaching, because when students went online, they tended to multitask. Extant research indicated that digital multitasking in class harmed student performance. Multiple studies suggested that students who multitasked spent more time finishing their tasks and made more mistakes. Regardless of students’ gender or GPA, students who multitasked in class performed worse and got a lower grade than those who did not. However, little is known about how to change students’ digital multitasking behaviors. In this study, we used the transtheoretical model of behavior change to investigate how our pedagogical technique (CURE) changed students’ digital multitasking behaviors. Methodology: Using a course-based undergraduate research experience design, a new classroom intervention was designed and evaluated through a content analysis of pre- and post-intervention student reflections. As part of the course-based undergraduate research experience design, the students conducted a literature review, developed their own research questions, they analyzed experiment data, and presented results. This study evaluated the how teaching using a course-based undergraduate research experience contributed to student multitasking behavior change. Transtheoretical model of behavior change was used to investigate how our pedagogical technique changed students’ digital multitasking behaviors. Contribution: The paper described how teaching using a course-based undergraduate research experience can be used in practice. Further, it demonstrated the utility of this technique in changing student digital multitasking behaviors. This study contributed to constructivist approaches in education. Other unwanted student attitudes and behaviors can be changed using this approach to learning. Findings: As a result of CURE teaching, a majority of students observed the negative aspects of multitasking and intended to change their digital multitasking behaviors. Sixty-one percent of the participants experienced attitude changes, namely increased negative attitude towards multitasking in class. This is important because research found that while both students and instructors believed off-task technology use hinders learning, their views differed significantly, with more instructors than students feeling strongly that students’ use of technology in class is a problem. Moreover, our study showed that with teaching using CURE, it is possible to move the students on the ladder of change as quickly as within one semester (13 weeks). Seventy-one percent of the students reported moving to a higher stage of change post-intervention. Recommendations for Practitioners: Faculty wishing to curb student digital multitasking behaviors may conduct in-class experimentation with multitasking and have their students write a research report on their findings. Course-based undergraduate research experiences may make the effects of digital multitasking more apparent to the students. The students may become more aware of their own multitasking behaviors rather than doing them habitually. This technique is also recommended for those instructors who would like to introduce academic careers as a potential career option to their students. Recommendation for Researchers: Researchers should explore changing other unwanted undergraduate student behaviors with course-based undergraduate experiences. Researchers may use the transtheoretical model of change to evaluate the effectiveness of techniques used to change behaviors. Impact on Society: The negative outcomes of digital multitasking are not confined to the classroom. Digital multitasking impacts productivity in many domains. If techniques such as those used in this article become more common, changes in multitasking intentions could show broad improvements in productivity across many fields. Future Research: This paper constitutes a pilot study due to the small convenience sample that is used for the study. Future research should replicate this study with larger and randomized samples. Further investigation of the CURE technique can improve its effectiveness or reduce the instructor input while attaining the same behavioral changes.




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Training Facilitators for Face-to-Face Electronic Meetings: An Experiential Learning Approach




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Detecting Data Errors in Organizational Settings: Examining the Generalizability of Experimental Findings




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The Development of Consumer-Driven Human Services Information Technology Initiatives: The Lake County Indiana Experience




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Applying Phenomenology and Hermeneutics in IS Design: A Report on Field Experiences




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User Perceptions of Aesthetic Visual Design Variables within the Informing Environment: A Web-Based Experiment




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Case Study of a Complex Informing System: Joint Interagency Field Experimentation (JIFX)

The Joint Interagency Field Experimentation (JIFX) event, organized by the Naval Postgraduate School (NPS), is conducted 3-4 times a year at various locations. The four day event can be characterized as an informing system specifically designed to facilitate structured and unstructured communications between a variety of parties—e.g., software developers, inventors, military and civilian users of various technologies, academics, and agencies responsible for identifying and procuring technology solutions—that frequently are constrained in their informing activities in more restrictive venues. Over the course of the event, participants may observe technology demonstrations, obtain feedback from potential users, acquire new ideas about their technologies might be employed and, perhaps most significantly, engage in ad hoc collaborations with other participants. The present paper describes an exploratory case research study that was conducted over a one year period and involved both direct observation of the event and follow-up interviews with 49 past participants in the event. The goal of the research was to assess the nature of participant-impact resulting from attending JIFX and to consider the consistency of the findings with the predictions of various theoretical frameworks used in informing science. The results suggest that participants perceived that the event provided significant value from three principal sources: discovery, interaction with potential clients (users) of the technologies involved, and networking with other participants. These findings were largely consistent with what could be expected from informing under conditions of high complexity; because value generally derives from combinations of attributes rather than from the sum of individual attributes, we would expect that overall value from informing activities will be perceived even though estimates of the incremental value of that informing cannot be made.




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Define and Tackle Hate Speech: The Experience of Social Workers in Italy

Aim/Purpose: The aim of this qualitative study is to explore social workers’ representations of hate speech (HS), the effects it has on the community, and socio-educational actions aimed at combating it. Background: Hate speech is any form of communication that promotes discrimination, hostility, or violence towards individuals or groups based on their identity. Although its spread is facilitated by particular characteristics of the online environment (such as anonymity and ubiquity), HS has pervasive consequences even in offline reality. In the last year, several community-based projects involving social workers have been implemented to address the problem. Professionals who work with the community play a crucial strategic role in the fight against HS. Therefore, it is imperative to begin by considering their perspective to gain a better understanding of HS and how it can be controlled. Methodology: Following a psycho-sociological perspective, six focus groups were conducted with 42 social workers (19 females and 23 males) belonging to associations or organizations of a different nature, such as NGOs, local social promotion organizations, universities, private social organizations, whose mission included the theme of countering hate speech. Contribution: There are no studies in the literature that consider the views of operators working to counter hate speech within communities. Our study contributes to deepening the knowledge of the phenomenon and identifying the most suitable strategies to combat it, starting from an approach that does not only focus on the online or offline dimension but on an integrated “onlife” approach. The study offers an outline of how hate speech affects the daily lives of the communities in the cities of Torino, Palermo, and Ancona. Additionally, it proposes a grassroots strategy to address hate speech. Findings: The results suggest that strategies effective in countering hate speech in offline contexts may not be effective in online environments. The technological revolution brought about by social media has significantly expanded the potential audience while weakening traditional communities. Addressing hate speech in the present context requires efforts to rebuild fragmented communities, gaining a thorough understanding of how the new virtual public space operates, and prioritizing hate speech as a specific concern only after these initial steps. Recommendation for Researchers: Hate speech represents a violation of human rights and a threat to freedom of expression. The spread of hateful messages has a significant impact on society, as it can negatively influence social cohesion, diversity, and inclusion. Understanding the causes and consequences of hate speech can help develop effective strategies to prevent and counter it, which is a crucial challenge for both research and society as a whole. Studying hate speech should involve the use of interdisciplinary methodologies. Future Research: Future research should focus on comparative analysis at the European Union level to assess the ability of civil society in other countries to develop effective strategies against hate speech.




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Local Partnering in Foreign Ventures: Uncertainty, Experiential Learning, and Syndication in Cross-Border Venture Capital Investments

If partnering with local firms is an intuitive strategy with which to mitigate uncertainty in foreign ventures, then why don't organizations always partner with local firms, especially in uncertain settings? We address this question by unbundling the effects of uncertainty in foreign ventures at the venture and country levels. We contend that, while both levels increase the need for partnering with local firms in foreign ventures, country-level uncertainty increases the difficulty of partnering with local firms and decreases the likelihood of such partnerships. We also posit that experiential learning helps firms manage the two types of uncertainty, and thereby reduces the need for partnering—yet, experience in the host country makes partnering more feasible and increases the likelihood of such partnerships. To test our hypotheses, we conceptualize the decision to partner with a local firm in a foreign venture as a multilayered decision, and model it accordingly. Using a global sample of venture capital investments made between 1984 and 2011, we find support for the distinct effects of venture- and country-level uncertainty as well as for corresponding levels of experiential learning. These findings have implications for the literature on cross-border venture capital investment and international business in general.




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When Justice Promotes Injustice: Why Minority Leaders Experience Bias When They Adhere to Interpersonal Justice Rules

Accumulated knowledge on organizational justice leaves little reason to doubt the notion that organizational members benefit when leaders adhere to interpersonal justice rules. However, upon considering how justice behaviors influence subordinates' cognitive processes, we predict that interpersonal justice has a surprising, unintended negative consequence. Supervisors who violate interpersonal justice rules trigger subordinates to search for reasons why their supervisors are threatening them, causing subordinates to be more attuned to supervisors' individual characteristics and therefore unlikely to use stereotypes when evaluating them. In contrast, supervisors who adhere to interpersonal justice rules allow subordinates to divert attention away from them, leading subordinates' judgments of their supervisors to be influenced by stereotypes. Consistent with these predictions, in a survey we found that minority supervisors faced bias relative to Caucasian supervisors when supervisors adhered to—but not when they violated—interpersonal justice rules. We replicated this effect in an experiment and established that it is explained by an alternating pattern of stereotype activation and inhibition: participants viewed minority supervisors to be more deceitful than Caucasians when supervisors adhered to—but not when they violated—interpersonal justice rules. We then conducted exploratory analyses and identified one factor (unit size) that mitigates this troubling pattern.




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DELAYS ON THE ROAD TO PROSPERITY: HOW FIRMS REALIGN THROUGH STRUCTURAL RECOMBINATION WHEN FACED WITH TURBULENCE

This paper examines when firms pursue structural realignment through the recombination of business units. Our results refine and extend contingency theory and studies of organization design by drawing on theories of decision avoidance and delay to describe conditions when firms pursue or postpone structural realignment. Our empirical analysis of 46 firms from 1978 to 1997 operating within the U.S. medical device and pharmaceutical sectors demonstrates that while decision makers initiate structural recombination during periods of industry growth (i.e., munificence), they reduce their recombination efforts during periods of industry turbulence (i.e., dynamism) and managerial turbulence (i.e., growth in top management team size). We also find evidence that firms delay realignment and bide their time for better environmental conditions of declining turbulence and industry growth before pursuing more structural realignment. Together, these findings suggest that decision makers often delay initiating structural recombination until they can effectively process information and assess how structural changes will help them realign the organization to the environment.




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STORIES ABOUT VALUES AND VALUABLE STORIES: A FIELD EXPERIMENT OF THE POWER OF NARRATIVES TO SHAPE NEWCOMERS' ACTIONS

This study draws on social identity theories of behavioral contagion and research concerning narratives in organizations to present and test a framework for understanding how narratives embed values in organizational newcomers' actions. Employing a field experiment using 632 newly-hired employees in a large IT firm that prioritizes self-transcendent values, this study explores how narratives varying in terms of the organizational level of main characters and the values-upholding or values-violating behaviors of those characters influence newcomers' tendencies to engage in behaviors that uphold or deviate from the values. Results indicate that stories about low-level organizational characters engaging in values-upholding behaviors are more positively associated with self-transcendent, helping behaviors and negatively associated with deviant behaviors, than are similar stories about high-level members of the organization. Stories in which high-level members of the organization violate values are negatively related to newcomers' engagement in both helping and deviance more strongly than are values-violating stories about lower-level members. Content analyses of the stories suggest that they convey values in different and potentially important ways. Implications, future directions, and limitations are discussed.




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Iperius Backup 6.2.2 Complete Backup Utility for PC Windows

Iperius is a complete backup utility for Windows that can be used by both home users and Company servers (without any time/license limitation). Iperius also has different paid editions available, which allow for making advanced backup types, su...




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Four inexperienced England players 'auditioning' for Tuchel

BBC Sport takes a look at the players interim boss Lee Carsley has fast-tracked into the England squad for the upcoming Nations League matches.




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Experience the all-new electric Leapmotor C10 SUV

STELLANTIS MALAYSIA is introducing the Leapmotor C10, its latest new energy SUV, through an exciting nationwide Leapmotor C10 Experience Roadshow. Attendees can get up close and personal with this innovative electric vehicle (EV), renowned for its award-winning design, advanced technology, and driving ease.

The roadshow will take place at the following locations:

Roadshow Highlights

Interactive Showroom: Experience the Leapmotor C10’s state-of-the-art features focused on comfort, intelligence, and spacious design.

Family-Friendly Area: The Publika roadshow will feature a Play Cabin for kids, while parents can explore the vehicle’s child-friendly interior.

Virtual Reality (VR): Immerse yourself in a VR experience for an in-depth look at the C10’s innovative technology.

Test Drive & Exclusive Merchandise

Visitors can test drive the Leapmotor C10 and experience its performance, powered by a Qualcomm® Snapdragon™ 8155 chip with driving optimization by Maserati for a seamless experience. Test drivers will receive exclusive Leapmotor merchandise, and all visitors can redeem a limited-edition Leapmotor tote bag and enamel pin set.

Special Booking Offer

Prospective buyers can enjoy a limited-time offer by booking the Leapmotor C10 at the roadshow before 30 November 2024 for an introductory price of RM149,000 on the road without insurance (RM10,000 off the original RM159,000 price).




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GitHub is Experiencing Issues

If you have attempted to download directly from GitHub recently, you have undoubtedly seen the dreaded Unicorn! display, letting you know that No server is currently available to service your request.




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Zombie apocalypse: World's 'first haunted house experience' on running bullet train

Performers dressed as zombies practice their performance before boarding a "Zombie Shinkansen" bullet train bound for Osaka from Tokyo, inspired by the South Korean movie 'Train to Busan', ahead of the Halloween season, in Tokyo, Japan October 19, 2024. — Reuters

It's usually a serene...




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Why Political Organizations Always Drift Off Left: O’Sullivan’s Law, Experienced

Activism: As the Pirate Party slowly veered to the left in politics, I got to experience Sullivan’s Law, which states that organizations that don’t outright declare themselves otherwise will inevitably drift off to the political left. The law doesn’t explain this phenomenon, but I think I can.

The Pirate Party was unique in its composition of activists. Whereas most political organizations can plot the political attitudes of their activists to a bell curve on the political left-to-right scale, that is, the organization can identify a clear peak and center mass where they lie politically, the Pirate Party instead had a complete empty trough in the middle, with waves crashing into the left and right wall on the left-to-right spectrum plot.

We had the most fervent anarchocapitalists and the most fervent anarchocommunists. At the same time. Cooperating. That was probably something of a political first. It also allowed me to see differences between these two groups that weren’t clear from the outset, and which might explain why organizations drift left over time.

O’Sullivans Law states that any organization that is not expressly right-leaning in politics will change over time to become left-leaning. There are some hypotheses as to why, including the observation that right-wing people will tolerate and even welcome left-wing people in an otherwise unpolitical organization, but that left-wing people will generally not tolerate right-wing people. While this observation can be made, I believe it is not enough for an entire organization to shift politically.

The explanation is far simpler, and it’s been hiding in plain sight for everyone.

Left-wing people are collectivists. They believe that the greater good shall have precedence over the wishes and desires over the individual, and organize to achieve this. Conversely, they do not feel at home when somebody tells them to promote a cause in whatever way they themselves think is best in their individual situation.

Right-wing people are individualists. They believe that the greatest good, even for the worst-off people, is best achieved by giving individuals as free reign as possible so that innovation and creativity can take place. Conversely, they do not feel at home when somebody is trying to dictate to them what to do and not to do.

This is almost painfully clear when working with both groups at the same time in a political organization. Ah yes, that’s the magic word, right there. Organization. A Non-profit organization, specifically. Do you know how these are run?

Basically without exception, they are run as a general assembly, where people are elected to positions and decisions are taken with a majority vote.

…decisions are taken with a majority vote.

It became painfully clear to me, that the form of a neutral association — the form we have, or had, accepted as neutral — is actually nothing of the sort. It turns out, that an organization that takes collective decisions promotes people who like collective decision-making, and turns away people who prefer individual initiatives.

The association with its board, its general assembly, and its majority votes isn’t neutral. It is pushing its membership left, through its very nature, by selecting for those who enjoy collective decision-making and procedural trickery, and marginalizing those who prefer individual initiatives.

This is why, if I were to found a new political organization today, I would never use the traditional Non-profit Association format, for it is not neutral and it will ruin whatever original vision you had.

For this same reason, I have come to be sceptical of center-right political parties who are run by this majority vote. They’ll never be as powerful as they can be, had they instead organized by individual initiatives — because they are competing against left-wing political parties who feel right at home in this form of organization, which they usually mandated to be the norm for everyone.




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20 years of kunstform (2003 - 2005): The Founding Period



Between 2003 and 2005 the BMX scene in Stuttgart experienced continuous growth. Our inventory of BMX parts was constantly expanded and at the same time we launched our online shop, which enabled our customers to conveniently place orders online. We were also represented at various events, including the BMX Masters in Cologne and smaller BMX flatland jams, where we had our own stand. During this time, unforgettable parties, jams and competitions took place. Even internationally known BMX riders such as Nathan Penonzcek, Michael Sommer, Jesse Puente and Hiro Morisaki visited Stuttgart. Our Japanese BMX friend Daiske spent nine months in Stuttgart, where he lived in Seppl's shared apartment on Hackstrasse.

At this time we also launched our first kunstform product, the "kunstform Ohh-Rings". These made it possible to adjust the handle length according to individual preferences. Furthermore, our first kunstform commercial was broadcast on the most common European BMX VHS cassettes.

The first kunstform commercial



On November 11th, 2023 we will celebrate our 20th anniversary with a street and flatland jam, as well as a meet & greet in our BMX shop in Stuttgart, where we would like to invite you.

Your kunstform BMX shop team




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2 Generations of Military Chaplains Reflect on Experience, Look to Future

feature




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Congo's president promises focus on prosperity as his nation nervously prepares for milestone vote

The Democratic Republic of Congo's troubled election this week has already scored at least one small victory for peace.




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ENVIMPACT CONFERENCE: "Environmental research: Experiences on best practices towards Horizon 2020"

The "Environmental research: Experiences on best practices towards Horizon 2020" conference will be held the 30th of May 2013 in Brussels at the Museum of Natural Sciences.  Organizers of the event are the APRE (Agency for the Promotion of European Research), and the ENVIMPACT consortium.

The event will gather European Commission representatives,  researchers, FP7 project's participants, governmental, academic and industrial stakeholders of the Central East European countries with the aim of presenting the current and future tools and trends for dissemination and exploitation of R&D results with a special focus on the thematic areas of research in air pollution, chemical pollution and environmental technologies, especially in the Central-Eastern European (CEE) countries.

The agenda of the conference and the press release are downloadable at the link: http://download.apre.it/envimpact_presskit1.zip

The registration is free, please register at http://www.envimpact.eu/index.cfm?action=article&publication_id=922

ENVIMPACT project has been launched on 1st January 2011. This initiative is funded by the European Commission under FP7, DG Research and Innovation, with the objectives to improve the current communication  and dissemination of environmental research results deriving from Central-Eastern European (CEE) countries.





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Data Management in Citizen Science Projects: share your experience!

It has been recognized that issues regarding the sustainability and interoperability of data collected by citizens hinder the re-usability and integration of these data across borders. The European Commission’s Joint Research Centre (JRC), is following up on these findings with a detailed study of interoperability arrangements, hosting and data management practices of Citizen Science projects. These activities include a survey designed to capture the state of play with regard to data management practices on the local, national and continental scales. The questions are especially inspired by the recently proposed data management principles of the Group on Earth Observations and those of the Belmont Forum.

Beyond the pure stocktaking and awareness raising, the results should establish a base line for prioritizing follow-up activities and measuring progress. The results will also inform the discussion on the potential roles of the European Commission – and especially the JRC – in Citizen Science.

After discussions with members of the European Citizen Science Association (ECSA) and the international Citizen Science Association (CSA), it was decided to open the scope of the questionnaire to the international community, so that non-EU and globally acting organizations could also benefit from the outcomes.

The survey will be open until 31 August 2015, and the results of the subsequent analysis will be available by the end of September.  We invite all those involved in Citizen Science projects to take the survey in order to provide us with invaluable information and insight into Citizen Science projects and best practice.

Take the Survey! >> https://ec.europa.eu/eusurvey/runner/CSDataManagement






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Data Papers as Incentives for Opening Biodiversity Data: One Year of Experience and Perspectives for The Future





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Unexpectedly, news outlets wind up having a relatively traditional election night experience

“This looks a lot more like 2016 to me than 2020,” NBC’s Chuck Todd said, a reference to Trump’s victory that year over Democrat Hillary Clinton.

The post Unexpectedly, news outlets wind up having a relatively traditional election night experience appeared first on Boston.com.




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True Prosperity for Families Facing Tough Economic Times

From the families of small business owners to wealthy executives, a lot of families are facing anxiety over a declining investment market, have been laid off of work, or are even facing the closing of a business. It’s tough everywhere for families. We need sound financial advice. Sift through the sea of articles online and you’ll find expert advice from budgeting to eliminating credit card debt. That advice is important. Take measures to protect your family’s economic wellbeing. Now, I’m not an...




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Blind Hurricane Survivor Experiences God's Love 

Joseph is legally blind, making the cleanup after Hurricane Milton particularly challenging. Operation Blessing provides a team of volunteers to restore his property and minister to his spirit. 




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With New Milestones Brings Multifamily Experience

With a track record of 40-plus years in national multifamily leadership, the architecture firm, The Architectural Team, Inc., recently announced three key milestones for the firm's projects.




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Experience the Cost of Inexperienced Contractors

The way in which a general contractor manages a project will directly impact a subcontractor's bottom line.




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Peter Cardy: The perils of moving into an open-plan office

Sector veteran Peter Cardy offers answers to your workplace dilemmas.




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MSHA extends comment period for proposed rule on silica

Washington — The Mine Safety and Health Administration has extended until Sept. 11 the comment period for a proposed rule on worker exposure to respirable crystalline silica.