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Researchers Have Found a Way to Sterilize and Reuse Face Masks During Pandemic

North Carolina researchers are now trying to spread the word about their tried-and-true decontamination method for surgical masks.

The post Researchers Have Found a Way to Sterilize and Reuse Face Masks During Pandemic appeared first on Good News Network.




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WA to establish COVID-19 research fund

Western Australia will establish a multi-million-dollar fund to boost research into the coronavirus and to ramp up the state's testing regime.




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The Island Research Natural Area: guidebook supplement 35.

This guidebook describes The Island Research Natural Area, an 84-ha (208-ac) tract established to represent examples of the western juniper/big sagebrush/bluebunch wheatgrass (Juniperus occidentalis/Artemisia tridentata/Pseudoroegneria spicata), and the western juniper/big sagebrush-antelope bitterbrush/bluebunch wheatgrass (Juniperus occidentalis/Artemisia tridentata-Purshia tridentata/Pseudoroegneria spicata) plant associations.




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Horse Ridge Research Natural Area: guidebook supplement 37.

This guidebook describes Horse Ridge Research Natural Area, a 243-ha (600-ac) tract established to represent an example of the western juniper/big sagebrush/ threadleaf sedge (Juniperus occidentalis/Artemisia tridentata/Carex filifolia) plant association.




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DMI Winter School 2020. Post-API Research? On the contemporary study of social media data

DensityDesign Research Lab took part in the Digital Methods Initiative... more




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. 2012. Natural and cultural history of beargrass (Xerophyllum tenax). Gen. Tech. Rep. PNW-GTR-864. Portland, OR: U.S Department of Agriculture, Forest Service,Pacific Northwest Research Station. 80 p.

Forest managers are seeking practical guidance on how to adapt their current practices and, if necessary, their management goals, in response to climate change. Science-management collaboration was initiated on national forests in eastern Washington where resource managers showed a keen interest in science-based options for adapting to climate change at a 2-day workshop. Scientists and managers reviewed current climate change science and identified resources vulnerable to expected climate change. Vulnerabilities related to vegetation and habitat management included potential reductions in forest biodiversity and low forest resilience to changing disturbance regimes. The vulnerabilities related to aquatic and infrastructure resources included changing water quality and quantity, the risk to roads and other facilities from changes to hydrologic regimes, and the potential loss of at-risk aquatic species and habitats. Managers then worked in facilitated groups to identify adaptations that could be implemented through management and planning to reduce the vulnerability of key resources to climate change. The identified adaptations were grouped under two major headings: Increasing Ecological Resiliency to Climate Change, and Increasing Social and Economic Resiliency to Climate Change. The information generated from the science-management collaborative represents an initial and important step in identifying and prioritizing tangible steps to address climate change in forest management. Next would be the development of detailed implementation strategies that address the identified management adaptations..




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The Pacific Northwest Research Station's Biodiversity Initiative: Collaborating For Biodiversity Management

The Pacific Northwest Research Station launched a Biodiversity Initiative to assist natural resource professionals in integrating complex biodiversity concepts into natural resource management processes. We canvassed clients from various affiliations to determine the main challenges they face in biodiversity management, to define their information needs, and to understand how best to deliver biodiversity information within a collaborative framework. The biodiversity management challenges that emerged included (1) the lack of well-defined biodiversity management policies, (2) understanding and quantifying the interaction effects between a number of factors (e.g., disturbance types, management practices) and biodiversity, (3) the lack of applied biodiversity monitoring strategies, (4) difficulty in locating and accessing biodiversity information, and (5) balancing conflicting values relating to biodiversity. We also list the biodiversity information product needs of clients, as well as preferred technology transfer methods, and we discuss the future direction of the Biodiversity Initiative.




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Alaska Communities and Forest Environments: A Problem Analysis and Research Agenda

This problem analysis describes a variety of human-resource interaction issues and identifies related social science research and development needs that serve as the foundation for the Alaska Communities and Forest Environments Team within the Pacific Northwest Research Station. The document lays out a research agenda that focuses on understanding relations between human communities and natural resources.




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Integrated Research In Natural Resources: The Key Role of Problem Framing

Integrated research is about achieving holistic understanding of complex biophysical and social issues and problems. It is driven by the need to improve understanding about such systems and to improve resource management by using the results of integrated research processes. Traditional research tends to fragment complex problems, focusing more on the pieces of problems rather than the whole that comprises multiple interrelationships and interactions. The outcome is that a lot is known about the parts (e.g., recreation, fish, and wildlife) but relatively little about how they are interrelated. There seems to be general agreement that integrated questions must drive the search for integrated understanding, but tradition, inertia, institutional culture,budgets, training, and lack of effective leadership foster reductionism (at worst) or minimal degrees of integration (at best) rather than any substantial, sustainable effort toward integrated research. In this paper, a phased approach to framing integrated research questions and addressing the substantial barriers that impede integrated efforts are discussed. A key conclusion is that to make any significant progress toward comprehensive integrated research will require more than rhetoric. Progress must begin with more effective leadership throughout various levels of research organizations.




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High Peak/Moon Creek Research Natural Area: Guidebook Supplement 30

This guidebook describes the High Peak/Moon Creek Research Natural Area, a 617.5-ha (1,526-ac) tract of coniferous forest containing stands dominated by 100- to 150-year-old Douglas-fir, a small old-growth (500+ years) Douglas-fir stand, and riparian vegetation within the western hemlock zone of the Coast Range in western Oregon.




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Roger Lake Research Natural Area: Guidebook Supplement 29

Roger Lake Research Natural Area (RNA), a 174.7-ha reserve in north-central Washington, contains a rich diversity of landforms, plant communities, and wildlife habitats. Spreading outward from the lake itself, sedge and sphagnum fens give way to upland coniferous forest, granitic cliffs, and a relictual, high-altitude big sagebrush-whitebark pine (Artemisia tridentata-Pinus albicaulis) meadow. Five sensitive plant species and several vertebrate species that are rare in the region occur in the RNA. Dynamic ecological processes in action in the RNA are revealed in the paludification of the forest edge; aging, broken beaver dams; and widespread bark beetle-induced conifer mortality.




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Market Opportunities For Kitchen Cabinets Made From Alaska Hardwoods: A Synthesis and Review of Recent Research

The kitchen cabinet industry has shown significant growth recently, with expanding residential markets, new cabinet styles, and larger kitchens. This industry represents an opportunity for small Alaska wood producers to create high-value secondary products. In response to recent trends in kitchen cabinet manufacturing and the need to identify opportunities for underutilized species, the Alaska Wood Utilization Research and Development Center has conducted numerous studies evaluating consumer preferences for Alaska's primary hardwoods-Alaska birch (Betula papyrifera var. humilis )Reg.) Fern & Raup) and red alder (Alnus rubra Bong.). These studies explored consumer preferences under a range of marketing parameters, cabinet appearances, and regional market locations. This paper summarizes these studies and offers insights into the potential market for Alaska's hardwoods as secondary wood products such as kitchen cabinets.




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Silvicultural research and the evolution of forest practices in the Douglas-fir region

Silvicultural practices in the Douglas-fir region evolved through a combination of formal research, observation, and practical experience of forest managers and silviculturists, and changing economic and social factors. This process began more than a century ago and still continues. It has had a great influence on the economic well-being of the region and on the present characteristics of the region's forests. This long history is unknown to most of the public, and much of it is unfamiliar to many natural resource specialists outside (and even within) the field of silviculture. We trace the history of how we got where we are today and the contribution of silvicultural research to the evolution of forest practices. We give special attention to the large body of information developed in the first half of the past century that is becoming increasingly unfamiliar to both operational foresters and--perhaps more importantly--to those engaged in forestry research. We also discuss some current trends in silviculture and silviculture-related research.




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Proceedings: national workshop on recreation research and management

Given increasing need and decreasing capacity, the Forest Service outdoor recreation research program must strategize how best to address current and future priorities. The papers compiled here were presented at the National Workshop on Recreation Research and Management held in Portland, Oregon, February 8-10, 2005. Papers are organized around four themes: Understanding Forest Recreation Visitors, Recreation Planning & Monitoring, Recreation Management, and Special Issues in Recreation.




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Forest Peak Research Natural Area: guidebook supplement 33.

This guidebook describes the Forest Peak Research Natural Area (RNA), a 62.8-ha (153.3-ac) tract containing a mature Douglas-fir (Pseudotsuga menziesii) forest and a grass bald within the Willamette Valley Foothill Ecoregion. Forest Peak RNA also contains an undisturbed third-order stream reach.




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Saddle Bag Mountain Research Natural Area: guidebook supplement 34.

This guidebook describes the Saddle Bag Mountain Research Natural Area, a 121-ha (300-ac) tract established to represent an old-growth remnant of Pacific silver fir (Abies amabilis) and western hemlock (Tsuga heterophylla) forest in the Oregon Coast Range. Pacific silver fir and noble fir (Abies procera) occur as isolated remnants, and both species are approaching the southern limits of their natural range in the Oregon Coast Range.




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Grass Mountain Research Natural Area: guidebook supplement 32.

This guidebook describes the Grass Mountain Research Natural Area, a 377-ha (931-ac) tract in the Oregon Coast Range. The area supports a grass bald complex surrounded by stands dominated by noble fir (Abies procera) and/or Douglas-fir (Pseudotsuga menziesii) in the overstory, and western hemlock (Tsuga heterophylla) in the understory. The area also contains a small rock garden plant community along high-elevation ridges, and young Douglas-fir forest that originated from a wildfire. Headwaters of high-elevation, Oregon Coast Range streams are surrounded by noble fir forest and add to the site diversity.




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Little Sink Research Natural Area: guidebook supplement 31

This guidebook describes the Little Sink Research Natural Area, a 32.38-ha (80-ac) tract occupying an area of geologically unstable marine siltstone exhibiting natural geomorphic disturbances including landslides, slump benches, scarps, basins and ponds. The area supports forested stands dominated by Douglas-fir (Pseudotsuga menziesii) as well as stands codominated by Douglas-fir and bigleaf maple (Acer macrophyllum) representative of coniferous forest along the foothills of the Willamette Valley.




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Understanding concepts of place in recreation research and management

Over a 3-day weekend in the spring of 2004 a group of scientists interested in extending understanding of place as applied in recreation research and management convened a working session in Portland, Oregon. The purpose of the gathering was to clarify their understanding of place-related concepts, approaches to the study of people-place relations, and the application of that understanding in recreation management for the purpose of integrating perspectives from different disciplines, discussing approaches to understanding and measuring sense of place, and other questions around the study and application of place-related concepts. Topics that generated the most discussion included how social processes influence place meanings, how place meanings are shared and negoitated within social groups, and when and how place meanings and attachments focus, reduce, or avert conflict in natural resource planning and management. This collection of papers is a result of that meeting.




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Soils under fire: soils research and the Joint Fire Science Program

Soils are fundamental to a healthy and functioning ecosystem. Therefore, forest land managers can greatly benefit from a more thorough understanding of the ecological impacts of fire and fuel management activities on the vital services soils provide. We present a summary of new research on fire effects and soils made possible through the Joint Fire Science Program and highlight management implications where applicable. Some responses were consistent across sites, whereas others were unique and may not easily be extrapolated to other sites. Selected findings include (1) postfire soil water repellency is most likely to occur in areas of high burn severity and is closely related to surface vegetation; (2) although wildfire has the potential to decrease the amount of carbon stored in soils, major changes in land use, such as conversion from forest to grasslands, present a much greater threat to carbon storage; (3) prescribed fires, which tend to burn less severely than wildfires and oftentimes have minor effects on soils, may nonetheless decrease species richness of certain types of fungi; and (4) early season prescribed burns tend to have less impact than late season burns on soil organisms, soil carbon, and other soil properties.




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The Western Bark Beetle Research Group: a unique collaboration with Forest Health Protection--proceedings of a symposium at the 2007 Society of American Foresters conference

The compilation of papers in this proceedings is based on a symposium sponsored by the Insect and Diseases Working Group (D5) at the 2007 Society of American Foresters (SAF) convention in Portland, Oregon. The selection of topics parallels the research priorities of the Western Bark Beetle Research Group (WBBRG) (USDA Forest Service, Research and Development), which had been recently formed at the time of the symposium. Reflecting a unique partnership within the Forest Service, each paper was jointly prepared by a research scientist with the WBBRG and one or more entomologists with Forest Health Protection (USDA Forest Service, State and Private Forestry). Among these papers is a description of the currently elevated impacts of bark beetles in the Western United States; descriptions of the current state of knowledge of bark beetle response to vegetation management and also to climate change; discussions of the complex interactions of bark beetles and fire and of the complex ecological and socioeconomic impacts of infestations; an overview of the use of semiochemical (behavioral chemicals)-based technology for conifer protection; and a case study exemplifying efforts to assess risks posed by nonnative invasive bark beetles.




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Benjamin Research Natural Area: guidebook supplement 36

This guidebook describes Benjamin Research Natural Area, a 258-ha (637-ac) tract originally established to represent an example of the western juniper/Idaho fescue (Juniperus occidentalis/Festuca idahoensis) plant association. Subsequent field surveys indicate the predominant vegetation is best characterized as the western juniper/low sagebrush/Idaho fescue plant association. Current vegetation is dominated by western juniper woodland with an understory vegetation mosaic that varies with soil depth. Low sagebrush (Artemisia arbuscula Nutt.) occurs as the major shrub in shallow or rocky soils, and Wyoming big sagebrush (Artemisia tridentata Nutt. ssp. wyomingensis Beetle and Young) predominates in areas with deeper or more finely textured soil.




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Woodcock Bog Research Natural Area: guidebook supplement 40

This guidebook describes Woodcock Bog Research Natural Area (RNA), a 114-ha (281-ac) area located within the Klamath-Siskiyou ecoregion in southwestern Oregon. The RNA includes a hanging fen and stream segment on ultramafic rock and derived soils. Numerous plant species occur within the fens that are endemic to the Klamath-Siskiyou Mountains of southwestern Oregon and northwestern California. Cobra lily (Darlingtonia californica), and sedges (Carex spp.) characterize the area. The site also supports very dry, open serpentine forest stands of Jeffrey pine (Pinus jeffreyi), along with denser stands of Port-Orfordcedar (Chamaecyparis lawsoniana), Douglas-fir (Pseudotsuga menziesii), and other conifers typical of the region.




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Guide to effective research-management collaboration at long-term environmental research sites.

The Forest Service system of experimental forests and ranges (EFRs) and other sites of long-term silvicultural, watershed, and ecological research have contributed to science and natural resource management for more than a century. An important aspect of the success of EFR programs is strong collaboration between the research and land manager communities. This guide offers suggestions for effective research management partnerships based at EFRs and other long-term research sites. Keys to success include mutual understanding and respect, shared commitment to learning, and joint projects and communications programs.




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Cherry Creek Research Natural Area: guidebook supplement 41

This guidebook describes Cherry Creek Research Natural Area, a 239-ha (590-ac) area that supports old-growth Douglas-fir-western hemlock (Pseudotsuga menziesii- Tsuga heterophylla) forest occurring on sedimentary materials in the southern Oregon Coast Range.




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Camas Swale Research Natural Area: guidebook supplement 42.

This guidebook describes Camas Swale Research Natural Area, a 127-ha (314-ac) area that supports dry site, old-growth Douglas-fir (Pseudotsuga menziesii) forest. Major plant associations present within the area include the Douglas-fir/salal/western swordfern (Pseudotsuga menziesii/Gaultheria shallon/Polystichummunitum) plant association, Douglas-fir/Oregongrape (Pseudotsuga menziesii/Berberis nervosa) plant association, Douglas-fir/poison oak (Pseudotsuga menziesii/Toxicodendron diversilobum) plant association, and Douglas-fir/hazelnut-trailing snowberry/western swordfern (Pseudotsuga menziesii/Corylus cornutavar. californica-Symphoricarpos mollis/Polystichum munitum) plant association.




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Fox Hollow Research Natural Area: Guidebook Supplement 44

This guidebook describes Fox Hollow Research Natural Area (RNA), a 66-ha (163-ac) area that supports dry-site Douglas-fir (Pseudotsuga menziesii)–ponderosa pine (Pinus ponderosa) forest within the Oregon Coast Range ecoregion. Major forest plant associations represented at Fox Hollow RNA include Douglas-fir/salal/western swordfern (Pseudotsuga menziesii/Gaultheria shallon/Polystichum munitum) forest and Douglas-fir/Oregongrape (Pseudotsuga menziesii/Berberis nervosa) forest. Other forested communities are represented within the RNA in minor amounts including: Douglas-fir/poison oak (Pseudotsuga menziesii/ Toxicodendron diversilobum) forest, ponderosa pine-Douglas-fir/California fescue (Pinus ponderosa-Pseudotsuga menziesii/Festuca californica) woodland, and ponderosa pine-Douglas-fir-California black oak (Pinus ponderosa-Pseudotsuga menziesii-Quercus kelloggii) woodland.




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Upper Elk Meadows Research Natural Area: guidebook supplement 43

This guidebook describes Upper Elk Meadows Research Natural Area (RNA), a 90-ha (223-ac) area that supports a mixture of coniferous forest and open, shruband herb-dominated wetlands. The major forest plant association present within Upper Elk Meadows RNA is Pacific silver fir/vine maple/coolwort foamflower (Abies amabilis/Acer circinatum-Tiarella trifoliata).




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Recent Publications of the Pacific Northwest Research Station, 2nd Quarter, 2013

This list of recent publications and other products of the Pacific Northwest PNW Research Station is published four times a year. The first section shows items published by the PNW Research Station. The second section shows publications available elsewhere. In each section, items are grouped alphabetically by authors within categories. The list is available online and in pdf format.




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Working in the thick of it, Forest Service research team tracks wildfire smoke

Team is partnering with British Columbia to predict smoke impacts from province’s fires.




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North Fork Silver Creek Research Natural Area: guidebook supplement 47

This guidebook describes major biological and physical attributes of the 243-ha(600-ac) North Fork Silver Creek Research Natural Area (RNA), Josephine County, Oregon.




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Round Top Butte Research Natural Area: guidebook supplement 46

This guidebook describes major biological and physical attributes of the 243-ha (600-ac) Round Top Butte Research Natural Area. The area supports high-quality examples of valley upland grasslands and savanna of the Cascade foothills. Plant communities include Oregon white oak (Quercus garryana) savanna and open woodland with forbs and grasses; ponderosa pine (Pinus ponderosa)-Oregon white oak woodland; bluebunch wheatgrass-California oatgrass-Lemmon’s needlegrass (Pseudoroegneria spicata-Danthonia californica-Achnatherum lemmonii) grasslands; and tufted hairgrass (Deschampsia cespitosa)-California oatgrass vernally flooded prairie.




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Grayback Glades Research Natural Area: guidebook supplement 49

This guidebook describes major biological and physical attributes of the 433-ha (1,070-ac) Grayback Glades Research Natural Area.




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Fish Creek Rim Research Natural Area: guidebook supplement 50.

This guidebook describes major biological and physical attributes of the 3531-ha (8,725-ac) Fish Creek Rim Research Natural Area located within the Northern Basin and Range ecoregion and managed by the Bureau of Land Management, Lakeview District (USDI BLM 2003).




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Lost Lake Research Natural Area: guidebook supplement 48.

This guidebook describes major biological and physical attributes of the 155-ha (384-ac) Lost Lake Research Natural Area (RNA), in Jackson County, Oregon. The RNA has been designated because it contains examples of a landslide-dammed lake; and a low-elevation lake with aquatic beds and fringing marsh, surrounded by mixed-conifer forest (ONHAC 2010).




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The Pacific Northwest Research Station's Biodiversity Initiative: Collaborating For Biodiversity Management

The Pacific Northwest Research Station launched a Biodiversity Initiative to assist natural resource professionals in integrating complex biodiversity concepts into natural resource management processes. We canvassed clients from various affiliations to determine the main challenges they face in biodiversity management, to define their information needs, and to understand how best to deliver biodiversity information within a collaborative framework. The biodiversity management challenges that emerged included (1) the lack of well-defined biodiversity management policies, (2) understanding and quantifying the interaction effects between a number of factors (e.g., disturbance types, management practices) and biodiversity, (3) the lack of applied biodiversity monitoring strategies, (4) difficulty in locating and accessing biodiversity information, and (5) balancing conflicting values relating to biodiversity. We also list the biodiversity information product needs of clients, as well as preferred technology transfer methods, and we discuss the future direction of the Biodiversity Initiative.




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Edison Research, NPR Release 2020 Smart Audio Report

EDISON RESEARCH and NPR released the findings in its 2020 Smart Audio Report on smart speaker and voice-controlled device usage THURSDAY (4/30)  in a webinar hosted by EDISON's TOM … more




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Edison Research To Present Webinar On 2020 'Moms & Media Report' On Thursday

EDISON RESEARCH will present data from its annual "Moms & Media Report" in a webinar on THURSDAY (5/7) at 2p (ET). The presentation will be given by VP MELISSA DECESARE and will … more




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Marketplace/Edison Research Study Shows Economic Anxiety, Fear Increasing

AMERICAN PUBLIC MEDIA's MARKETPLACE and EDISON RESEARCH have released new polling data showing Americans' increasing economic anxiety due to the pandemic. In the annual survey, 69% of … more




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Edison Research Releases 'Moms & Media 2020' Report

EDISON RESEARCH's "THE RESEARCH MOMS" have released their annual "Moms and Media" study with data from the INFINITE DIAL study and additional results from an online … more




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$2.5 million now available for fast-tracked heart and brain focused scientific research of COVID-19

DALLAS, March 24, 2020 — As part of its global response to the growing COVID-19 pandemic, the American Heart Association, the world’s leading voluntary organization focused on heart and brain health and research, is committing  $2.5 million to research...




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More than $14 million in research grants awarded for health technology solutions focused on heart and brain health, including special projects related to COVID-19 and CVD

DALLAS, April 2, 2020 – The American Heart Association — the world’s leading voluntary organization dedicated to a world of longer, healthier lives — announced today more than $14 million in scientific research grants are being awarded to four...




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Nearly $17 million invested in research to fast-track studies on health impacts of e-cigarettes and nicotine on youth




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12 scientific teams redefining fast-tracked heart and brain health research related to COVID-19




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How to Foster Real-Time Client Engagement During Moderated Research

When we conduct moderated research, like user interviews or usability tests, for our clients, we encourage them to observe as many sessions as possible. We find when clients see us interview their users, and get real-time responses, they’re able to learn about the needs of their users in real-time and be more active participants in the process. One way we help clients feel engaged with the process during remote sessions is to establish a real-time communication backchannel that empowers clients to flag responses they’d like to dig into further and to share their ideas for follow-up questions.

There are several benefits to establishing a communication backchannel for moderated sessions:

  • Everyone on the team, including both internal and client team members, can be actively involved throughout the data collection process rather than waiting to passively consume findings.
  • Team members can identify follow-up questions in real-time which allows the moderator to incorporate those questions during the current session, rather than just considering them for future sessions.
  • Subject matter experts can identify more detailed and specific follow-up questions that the moderator may not think to ask.
  • Even though the whole team is engaged, a single moderator still maintains control over the conversation which creates a consistent experience for the participant.

If you’re interested in creating your own backchannel, here are some tips to make the process work smoothly:

  • Use the chat tool that is already being used on the project. In most cases, we use a joint Slack workspace for the session backchannel but we’ve also used Microsoft Teams.
  • Create a dedicated channel like #moderated-sessions. Conversation in this channel should be limited to backchannel discussions during sessions. This keeps the communication consolidated and makes it easier for the moderator to stay focused during the session.
  • Keep communication limited. Channel participants should ask basic questions that are easy to consume quickly. Supplemental commentary and analysis should not take place in the dedicated channel.
  • Use emoji responses. The moderator can add a quick thumbs up to indicate that they’ve seen a question.

Introducing backchannels for communication during remote moderated sessions has been a beneficial change to our research process. It not only provides an easy way for clients to stay engaged during the data collection process but also increases the moderator’s ability to focus on the most important topics and to ask the most useful follow-up questions.




research

How to Foster Real-Time Client Engagement During Moderated Research

When we conduct moderated research, like user interviews or usability tests, for our clients, we encourage them to observe as many sessions as possible. We find when clients see us interview their users, and get real-time responses, they’re able to learn about the needs of their users in real-time and be more active participants in the process. One way we help clients feel engaged with the process during remote sessions is to establish a real-time communication backchannel that empowers clients to flag responses they’d like to dig into further and to share their ideas for follow-up questions.

There are several benefits to establishing a communication backchannel for moderated sessions:

  • Everyone on the team, including both internal and client team members, can be actively involved throughout the data collection process rather than waiting to passively consume findings.
  • Team members can identify follow-up questions in real-time which allows the moderator to incorporate those questions during the current session, rather than just considering them for future sessions.
  • Subject matter experts can identify more detailed and specific follow-up questions that the moderator may not think to ask.
  • Even though the whole team is engaged, a single moderator still maintains control over the conversation which creates a consistent experience for the participant.

If you’re interested in creating your own backchannel, here are some tips to make the process work smoothly:

  • Use the chat tool that is already being used on the project. In most cases, we use a joint Slack workspace for the session backchannel but we’ve also used Microsoft Teams.
  • Create a dedicated channel like #moderated-sessions. Conversation in this channel should be limited to backchannel discussions during sessions. This keeps the communication consolidated and makes it easier for the moderator to stay focused during the session.
  • Keep communication limited. Channel participants should ask basic questions that are easy to consume quickly. Supplemental commentary and analysis should not take place in the dedicated channel.
  • Use emoji responses. The moderator can add a quick thumbs up to indicate that they’ve seen a question.

Introducing backchannels for communication during remote moderated sessions has been a beneficial change to our research process. It not only provides an easy way for clients to stay engaged during the data collection process but also increases the moderator’s ability to focus on the most important topics and to ask the most useful follow-up questions.




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Post-concussion treatment, suicide prevention ‘a team sport,’ says lead researcher

Suicide attempts common in post-concussion patients, says Dr. Charles Tator of the Canadian Concussion Centre




research

How to Foster Real-Time Client Engagement During Moderated Research

When we conduct moderated research, like user interviews or usability tests, for our clients, we encourage them to observe as many sessions as possible. We find when clients see us interview their users, and get real-time responses, they’re able to learn about the needs of their users in real-time and be more active participants in the process. One way we help clients feel engaged with the process during remote sessions is to establish a real-time communication backchannel that empowers clients to flag responses they’d like to dig into further and to share their ideas for follow-up questions.

There are several benefits to establishing a communication backchannel for moderated sessions:

  • Everyone on the team, including both internal and client team members, can be actively involved throughout the data collection process rather than waiting to passively consume findings.
  • Team members can identify follow-up questions in real-time which allows the moderator to incorporate those questions during the current session, rather than just considering them for future sessions.
  • Subject matter experts can identify more detailed and specific follow-up questions that the moderator may not think to ask.
  • Even though the whole team is engaged, a single moderator still maintains control over the conversation which creates a consistent experience for the participant.

If you’re interested in creating your own backchannel, here are some tips to make the process work smoothly:

  • Use the chat tool that is already being used on the project. In most cases, we use a joint Slack workspace for the session backchannel but we’ve also used Microsoft Teams.
  • Create a dedicated channel like #moderated-sessions. Conversation in this channel should be limited to backchannel discussions during sessions. This keeps the communication consolidated and makes it easier for the moderator to stay focused during the session.
  • Keep communication limited. Channel participants should ask basic questions that are easy to consume quickly. Supplemental commentary and analysis should not take place in the dedicated channel.
  • Use emoji responses. The moderator can add a quick thumbs up to indicate that they’ve seen a question.

Introducing backchannels for communication during remote moderated sessions has been a beneficial change to our research process. It not only provides an easy way for clients to stay engaged during the data collection process but also increases the moderator’s ability to focus on the most important topics and to ask the most useful follow-up questions.




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10 diagrams to help you think straight about UX Research

Some of the problems we work on as UX researchers are simple and are easily solved by getting users in front of our product. But other problems can be complex and it's hard to know how to start solving them. In situations like that, a simple 2x2 diagram can cut through the 'what ifs', the 'how abouts' and the edge cases and provide a simple way of looking at the problem. Here are 10 examples of 2x2 diagrams to simplify UX research discussions.




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The future of UX research is automated, and that's a problem

If you compare the UX research methods we use today with the methods we used 16 years ago, something interesting emerges. We see that UX research is becoming increasingly remote and increasingly unmoderated. In other words, we're moving to a world where UX research is becoming automated. We can learn a lot from automated research. But it comes at the price of understanding our users.