tom

Galán sobre día cívico: Esta es una decisión que no se puede tomar con tan poco tiempo

En Caracol Radio estuvo el alcalde Carlos Fernando Galán detallando los motivos por los que el Distrito no aplicará la medida del día cívico




tom

¿Qué representan las reiteradas tomas en Bogotá y por qué no han podido controlarlas?

Bogotá sigue siendo epicentro, casi a diario, de diferentes tomas. Pero ¿por qué las autoridades no han podido controlarlas?




tom

Alejandro Santos al punto: ¿Qué tan viable es la solicitud de los alcaldes sobre retomar los bombardeos contra las Farc de Iván Mordisco?

Varios alcaldes, entre ellos Alejandro Eder enviaron una carta al presidente Petro para pedir que retome los bombardeos y elimine las restricciones para enfrentar a los grupos armados




tom

Iván Ramiro Córdoba: “Colombia tomó la responsabilidad de asumirse favorita al título”




tom

“Tendremos un apagón para el 2025 si no se toman medidas urgentes”: Andesco

Presidente de Andesco expone las medidas que deben tomar ante un posible apagón para el 2025




tom

“Tomamos medidas para acompañar a los estudiantes”: Universidad Javeriana

En 6AM Hoy por Hoy de Caracol Radio estuvo el Rector de la Universidad Javeriana, el padre Luis Fernando Múnera, quien habló sobre las medidas que ha tomado como institución educativa frente a la situación de Catalina Gutiérrez. Asimismo, anunció que se han tomado desiciones para el acompañamiento y bienestar de los estudiantes. 




tom

Colombia gastó todas las reservas de gas y no llenó el tanque: Tomás González, exministro

En 6AM Hoy por Hoy de Caracol Radio estuvo Tomás González, exministro de Minas y actual director del Centro Regional de Estudios de Energía, para hablar sobre cómo asumiría Colombia la escasez de gas que se proyecta para los próximos años.




tom

Estamos buscando que se retome el cese al fuego con el ELN, pero es difícil: Iván Cepeda

En 6AM Hoy por Hoy de Caracol Radio estuvo el senador Iván Cepeda, para hablar sobre la propuesta del Gobierno para salvar las negociaciones con el ELN y el paro armado que anunciaron en Chocó.




tom

La terquedad de Petro lo lleva a tomar malas decisiones: exministro sobre presupuesto 2025

En 6AM Hoy por Hoy de Caracol Radio estuvo Juan Alberto Londoño, exministro de Hacienda, para hablar sobre qué podría venir si el presidente Gustavo Petro sigue en pie con el monto del presupuesto que desea para 2025.




tom

Confirma la presencia del Clan del Golfo: representante a la Cámara, por la toma de un bus

En 6AM habló Cristian Avendaño, representante a la Cámara, sobre la presencia del Clan del Golfo en Carmen de San Vicente, por la toma de un bus




tom

“Regresé a la Nascar y volví a ser yo”: Juan Pablo Montoya en su vuelta al automovilismo

Juan Pablo Montoya en 6AM




tom

Automating Ourselves Out of Existence

Time has grown more scarce after having a child, so I rarely blog anymore. Though I thought it probably made sense to make at least a quarterly(ish) post so people know I still exist.

One of the big things I have been noticing over the past year or so is an increasing level of automation in ways that are not particularly brilliant. :D

Just from this past week I've had 3 treat encounters on this front.

One marketplace closed my account after I made a bunch of big purchases, likely presuming the purchases were fraudulent based on the volume, new account & an IP address in an emerging market economy. I never asked for a refund or anything like that, but when I believe in something I usually push pretty hard, so I bought a lot. What was dumb about that is they took a person who would have been a whale client & a person they were repeatedly targeting with ads & turned them into a person who would not recommend them ... after being a paying client who spent a lot and had zero specific customer interactions or requests ... an all profit margin client who spent big and then they discarded. Dumb.

Similarly one ad network had my account automatically closed after I had not used it for a while. When I went to reactivate it the person in customer support told me it would be easier to just create a new account as reactivating it would take a half week or more. I said ok, went to set up a new account, and it was auto-banned and they did not disclose why. I asked feedback as to why and they said that they could not offer any but it was permanent and lifetime.

A few months go by and I wondered what was up with that and I logged into my inactive account & set up a subaccount and it worked right away. Weird. But then even there they offer automated suggestions and feedback on improving your account performance and some of them were just not rooted in fact. Worse yet, if they set the default targeting options to overly broad it can cause account issues in a country like Vietnam to where if you click to approve (or even auto approve!) their automated suggestions you then get notifications about how you are violating some sort of ToS or guidelines ... if they can run that logic *after* you activate *their* suggestions, why wouldn't they instead run that logic earlier? How well do they think you will trust & believe in their automated optimization tips if after you follow them you get warning pop overs?

Another big bonus recently was a client was mentioned in a stray spam email. The email wasn't from the client or me, but the fact that a random page on their site was mentioned in a stray spoofed email that got flagged as spam meant that when the ticket notification from the host sent wounded up in spam they never saw it and then the host simply took their site offline. Based on a single email sent from some other server.

Upon calling the host with a friendly WTF they explained to the customer that they had so many customers they have to automate everything. At the same time when it came time to restoring hosting that the client was paying for they suggested the client boot in secure mode, run Apache commands x and y, etc. ... even though they knew the problem was not with the server, but an overmalicious automated response to a stray mention in a singular spam email sent by some third party.

When the host tried to explain that they "have to" automate everything because they have so many customers the customer quickly cut them off with "No, that is a business choice. You could charge different prices or choose to reach out to people who have spent tens of thousands on hosting and have not had any issues in years." He also mentioned how emails can be sent to spam, or be sent to an inbox on the very web host that went offline & was then inaccessible. Then the lovely customer support person stated "I have heard that complaint before" meaning they are aware of the issue, but do not see it as an issue for them. When the customer said they should follow up any emails with an SMS for servers going offline the person said you could do it on your end & then later sent them a 14-page guide for how to integrate the Twillio API.

Nothing in the world is fair. Nothing in the world is equal. But there are smart ways to run a business & dumb ways to run a business.

If you have enough time to write a 14-page integration guide it probably makes sense to just incorporate the feature into the service so the guide is unneeded!

Businesses should treat their heavy spenders or customers with a long history of a clean account with more care than a newly opened account. I had a big hedge fund as a client who would sometimes want rush work done & would do stuff like "hey good job there, throw in an extra $10,000 for yourself as a bonus" on the calls. Whenever they called or emailed they got a quick response. :D

I sort of get that one small marketplace presuming my purchases might have been a scam based on how many I did, how new my account was, and how small they were, but the hosting companies & ad networks that are worth 9 to 12 figures should generally do a bit better. Though in many ways the market cap is a sign the entity is insulated from market pressures & can automate away customer service hoping that their existing base is big enough to offset the customer support horror stories that undermine their brand.

It works.

At least for a while.

A parallel to the above is my Facebook ad account, which was closed about a half decade or so ago due to geographic mismatch. That got removed, but then sort of only half way. If I go to run ads it says that I can't, but then if I go to request an account review to once again explain the geographic difference I can't even get the form to submit unless I edit the HTML of the page on the fly to seed the correct data into the form field as by default it says I can not request a review since I have no ad account.

The flip side of the above is if that level of automation can torch existing paid accounts you have to expect the big data search & social companies are taking a rather skeptical view of new sites or players wanting to rank freely in their organic search results or social feeds. With that being the case, it helps to seed what you can to provide many signals that may remove some of the risks of getting set in the bad pile.

I have seen loads of people have their YouTube or Facebook or whatever such account get torched & only override the automated technocratic persona non grata policies by having followers in another channel who shared their dire situation so it could get flagged for human review and restoration. If that happens to established & widely followed players who have spent years investing into a platform the odds of it happening to most newer sites & players is quite high.

You can play it safe and never say anything interesting, ensuring you are well within the Overtone Window in all aspects of life. That though also almost certainly guarantees failure as it is hard to catch up or build momentum if your defining attribute is being a conformist.

Categories: 




tom

Artspeak Radio with David Tomas Martinez, Poppy Di Candelo, and Michael Baxley

Artspeak Radio, Wednesday, November 6, 2024, 9am -10am CST, 90.1fm KKFI Kansas City Community Radio, streaming live audio www.kkfi.org Producer/host Maria Vasquez Boyd talks with David Tomas Martinez, Poppy Di […]

The post Artspeak Radio with David Tomas Martinez, Poppy Di Candelo, and Michael Baxley appeared first on KKFI.




tom

Atoms for Peace - Amok

Radiohead frontman remains instantly recognisable despite electronic disguise.




tom

Jamcorder | Automatic Piano Recorder




tom

Outlook for energy stocks isn't as good as people might expect under Trump: Fundstrat's Tom Lee - YouTube

granny shots - grny





tom

Banking Phishing Scam - ABSA Global business customers certificate update

Malware phishing scammers targeting ABSA customers with the ZBot Trojan.




tom

Lottery Scam - WESTERN UNION CUSTOMER REWARD PROMOTION

A SCREAMING 419 scammer. Maybe he is frustrated because nobody believes in the $700,000 prize money.




tom

Former Wheat Ridge tennis coach Tom Sabus dies; local linemen to play in China

The Wheat Ridge community is still reeling after the death of former boys tennis coach Tom Sabus.





tom

10 Reasons Lupita Will Always Epitomize #BlackGirlMagic



A fairy grows wings each time Lupita appears.



  • BET Star Cinema

tom

Aspiring Automotive Engineer Terry Charlemagne

[Written by Anya Thompson] At Cedarbridge Academy, some students shine not just in academics but also in practical, hands-on fields. Terry Charlemagne, a dedicated student with a passion for mechanics, is one of them. From turbocharged car projects to mastering vehicle operation, Terry has cultivated a distinctive skill set that distinguishes him from his peers. […]




tom

Govt: Increase In Fever, Respiratory Symptoms

The Ministry of Health says that there has been an increase in reported cases of fever and respiratory symptoms on the island. A Government spokesperson said, “The Epidemiology and Surveillance Unit [ESU] at the Ministry of Health is alerting the public to an increase in reported cases of fever and respiratory symptoms, including Covid-19, the […]




tom

Solar Energy Virtual Presentation Tomorrow

The Friends of the College of Library will host a virtual presentation on Solar Energy: The Power of Nature tomorrow [Thursday] at 6.30 pm. The discussion, presented by Cameron Smith of Greenlight Energy, will focus on the “intersectionality of sustainability, renewable energy, and the economy within the context of our island community”. Moderated by Dr […]




tom

Photos: New Airport Terminal To Open Tomorrow

[Updated with more photos] The new airport terminal is scheduled to officially open for operations tomorrow [Dec 9] and the photos below show a small advance look at the new facility. A spokesperson previously said, “The new, purpose-built Airport Terminal will officially open for operations on December 9, 2020. The 288,000 square foot facility will […]




tom

Kvantová geometrie otevírá dveře mimo prostor i čas. Vědci umí narýsovat pohyb subatomárních částic

Dosud skrytá abstraktní struktura může zjednodušit pochopení toho, co se děje na nejzákladnější rovině reality od kvantové gravitace až po vznik časoprostoru.




tom

Cable T.V. and Customer Retention

Recently, I decided to test the waters for a less expensive television experience. I have been a loyal cable subscriber for thirty-five years, but friends have told me that other systems, especially satellite, are cheaper. I went online to DirectTV.com to check their packages. We have been spending about $112 a month. The equivalent package from DirectTV appeared to be about $81 a month. I was shocked at the size of the price difference. DirectTV was more than 25% less expensive than Comcast, my cable supplier.

Given the size of these price differences, I did some investigation in what is happening in the market. Today there are four potential television service suppliers: cable, telephone companies, such as AT&T and Verizon, satellite and internet companies, such as Netflix and Hulu. The cable companies command 60% of the market. Phone companies have less than 15% of the market. The satellite firms, including DirectTV and Dish, control most of the rest. The internet firms are still small, though they may become larger in the future. Over the years, the cable companies have held a high price umbrella over the satellite companies. Now the phone companies are getting under this umbrella as well. The cable companies lost two million subscribers last year. The phone companies picked up most of that loss, while the satellite firms picked up a bit. The combination of the phone and satellite companies took virtually all the growth there was in the market.


Customer retention is a big deal. Even in fast-growing markets, you would like to be able to retain your customers when competitors seek them out. The cable companies have sought to retain customers by emphasizing more services to higher spending customers. These customers tend to be less price-sensitive. It appears that the cable companies are going to have to alter their courses. They simply can not afford to let their competitors take away their market share. Eventually, the competition will be as big and as strong as they are. They will lose the market leverage that a leader enjoys. For examples see GM in autos, IBM in the PC market and U.S. Steel in the steel market.


The T.V. market is speaking in clear tones. The phone and satellite companies offer a better value proposition. The cable companies have to listen soon.




tom

Cable T.V. and Customer Retention

Recently, I decided to test the waters for a less expensive television experience. I have been a loyal cable subscriber for thirty-five years, but friends have told me that other systems, especially satellite, are cheaper. I went online to DirectTV.com to check their packages. We have been spending about $112 a month. The equivalent package from DirectTV appeared to be about $81 a month. I was shocked at the size of the price difference. DirectTV was more than 25% less expensive than Comcast, my cable supplier.




Given the size of these price differences, I did some investigation in what is happening in the market. Today there are four potential television service suppliers: cable, telephone companies, such as AT&T and Verizon, satellite and internet companies, such as Netflix and Hulu. The cable companies command 60% of the market. Phone companies have less than 15% of the market. The satellite firms, including DirectTV and Dish, control most of the rest. The internet firms are still small, though they may become larger in the future. Over the years, the cable companies have held a high price umbrella over the satellite companies. Now the phone companies are getting under this umbrella as well. The cable companies lost two million subscribers last year. The phone companies picked up most of that loss, while the satellite firms picked up a bit. The combination of the phone and satellite companies took virtually all the growth there was in the market.



Customer retention is a big deal. Even in fast-growing markets, you would like to be able to retain your customers when competitors seek them out. The cable companies have sought to retain customers by emphasizing more services to higher spending customers. These customers tend to be less price-sensitive. It appears that the cable companies are going to have to alter their courses. They simply can not afford to let their competitors take away their market share. Eventually, the competition will be as big and as strong as they are. They will lose the market leverage that a leader enjoys. For examples see GM in autos, IBM in the PC market and U.S. Steel in the steel market.



The T.V. market is speaking in clear tones. The phone and satellite companies offer a better value proposition. The cable companies have to listen soon.






tom

The Mobile Phone Industry and Customer Retention

The mobile phone industry’s growth has slowed.  It is now operating more like a stable, moderate to slow growth market.  This is particularly true in Europe.  To face the challenge of slower growth in the industry, European mobile operators are turning to customer retention, but they are careful of the customers they seek to retain. 

The Europeans have observed that less than 20% of an operator’s customers generate to 80% of the operator’s total revenue.  This pattern repeats itself in many industries.  When we have seen these patterns in other industries, we have also noted that less than 10% of the total customers generate an astounding 50% of total revenues.  These are the really important customers in an industry. 

A company must retain its key customers.  In the mobile phone industry, as in most industries, the largest 20% of the industry’s customers are likely to be what we would call Core customers for the industry’s larger competitors.  A Core customer allows supplier company to earn at least the cost of capital through a business cycle.  The retention of these core customers is of paramount importance to long term company success. It costs a great deal more to find a new customer than to retain and build the relationship with a customer you already have.  In the European mobile phone industry, carriers have found that it costs ten times more to acquire a customer than to retain one. 

The industry has found another important phenomenon associated with customer defection.  Recent research has told it that defection is a social phenomenon.  If defecting customers leave an operator, they usually are not quiet about it.  They tell their friends.  In turn, some of their friends defect as well.  So, the loss of a Core customer to an operator will often bring with it the loss of several other Core customers. 

The mobile phone operators in Europe are working on retention by focusing particularly on those Core customers most likely to defect.  These operators have analyzed the value of their customers and have assigned a rating to each customer.  When a customer calls a call center, the information about the customer, including his rating, is readily displayed on the service representative’s screen.  This customer specific information enables the service representative to respond with different value offers, depending on the importance of the customer.  Most of these offers reflect lower prices for a potential defector.

But the industry is responding to potential defections with more than simple price reductions.  Some companies are developing personal calling rates and plans tailored to individual Core customer habits.  One European company instituted this individual approach and cut its percentage of customers defecting each year in half, from 20% to 10%. 

The industry has found another important phenomenon associated with customer churn.  Recent research has told it that defection is a social phenomenon.  If defecting customers leave an operator, they usually are not quiet about it.  They tell their friends.  In turn, some of their friends defect as well.  So, the loss of a core customer to an operator will often bring with it the loss of several other core customers. 

Customer retention is an important, strategic management imperative, even in fast growing markets






tom

The James Brand × Timex Automatic GMT Watch




tom

Meet BRAD (Berkeley's Ridiculously Automated Dorm Room)

Party the absolute hardest you can imaginably party!




tom

Kyler Murray, Brock Purdy move up, Caleb Williams on bottom of Mahomes Mountain | First Things First

Nick Wright reveals who climbs up and down his Week 11 QB Tiers, including Kyler Murray and Brock Purdy, who will face each other in the final game of the regular season with playoffs on the line. Watch as Nick explains why Caleb Williams is not off Mahomes Mountain yet despite a change in the Chicago Bears coaching staff.




tom

Tom Brady’s 3 Stars of Week 10: Lamar Jackson, Ja'Marr Chase, Leo Chenal | DIGITAL EXCLUSIVE

Tom Brady gave his 3 stars of Week 10 which included Baltimore Ravens QB Lamar Jackson, Cincinnati Bengals WR Ja'Marr Chase and Kansas City Chiefs LB Leo Chenal.




tom

Tom Brady's 3 Stars of Week 10, including Ravens' Lamar Jackson

Week 10 of the 2024 NFL season had a few memorable and exciting finishes as several stars showed out! Check out FOX Sports lead NFL analyst Tom Brady to name his latest 3 Stars of The Week.




tom

SoftBank is Nvidia's first Blackwell chips customer. Here's what they're going to be used for




tom

How to Create a Custom Google+ Vanity URL

Well by now you probably know about the new Google+ feature available for Google+ users. But if you are not aware of it yet or you are not able to get your custom vanity URL yet, keep this post on hand or return when your profile is approved by Google for the new vanity URL […]




tom

Girl Sends Fan Mail to Tom Hanks, and Receives Legendary Response Back From the Man Himself








tom

BelAmi Online: Callum Dean Fucks Tommy Clapton

Back at the BelAmi “Frisky Summer” ranch, the heat is on. It’s early in the morning and Tommy Clapton is already up and around, so as horny Callum Dean wakes up and decides he needs a bit of morning sex, he has to find his bunk mate and ask if he can lend a hand.... View Article

The post BelAmi Online: Callum Dean Fucks Tommy Clapton appeared first on QueerClick.




tom

Trump's New Immigration Czar Tom Homan Will Go Hog Wild

The first Fox News contributor tapped to be part of the Trump administration is former acting director of ICE, Tom Homan.

This is the first of possibly many right-wing media operatives being put into key positions in the federal government under Donald Trump.

During a 60 Minutes interview aired on October 27th, 2024, Homan was asked about the astronomical coasts of carrying out Trump's plans and how families could be torn apart. Homan's answer sums up the Trump administration and its xenophobic policies perfectly.

HOST: We have seen one estimate that says it would cost $88 billion to deport a million people a year.

HOMAN: I don't know if that's accurate or not.

HOST: Is that what American taxpayers should expect?

HOMAN: What price do you put on national security? Is that worth it?

HOST: Is there a way to carry out mass deportation without separating families?

HOMAN: Of course there is. Families can be deported together.

These deportations are going to be a huge sh*t show. We remember the suffering children separated from their families under Homan's preview.

The scum-sucking pea-head Stephen Miller must have an orgasm after watching Homan's response.

read more




tom

‘A League of Their Own’ Director Penny Marshall Pushed Tom Hanks to Get As Fat As Possible for His Role as Jimmy Dugan

By Keegan Kelly Published: November 11th, 2024





tom

Canadian Suspect Arrested Over Snowflake Customer Breach and Extortion Attacks

Canadian law enforcement authorities have arrested an individual who is suspected to have conducted a series of hacks stemming from the breach of cloud data warehousing platform Snowflake earlier this year. The individual in question, Alexander "Connor" Moucka (aka Judische and Waifu), was apprehended on October 30, 2024, on the basis of a provisional arrest warrant, following a request by the




tom

Hear Tom on The Software Engineering Daily Podcast

https://softwareengineeringdaily.com/2021/07/22/stack-overflow-for-teams-a-centralized-knowledge-sharing-and-collaboration-platform-with-tom-limoncelli/

If you've ever googled a CS or programming question, you likely found an answer (or many) on Stack Overflow. Founded in 2008 and named after a common computing error, Stack Overflow empowers the world to develop technology through collective knowledge. More than 100 million people visit Stack Overflow every month making it one of the 50 most-visited websites in the world. Stack Overflow's products include its market-leading knowledge sharing and collaboration platform, Stack Overflow for Teams, in addition to Stack Overflow Reach & Relevance, which is focused on advertising.

Stack Overflow for Teams is a knowledge sharing and collaboration solution that developers and managers already know and trust. It's for companies who need to increase productivity, decrease cycle times, accelerate time to market, and protect institutional knowledge. In this episode we talk with Tom Limoncelli, a manager at Stack Overflow, author, and tech advocate.

Listen to the podcast by clicking here!




tom

Roasted Tomato Soup

The tomato soup to make if you have a good blender and a haul of tomatoes. Tomatoes, onions, garlic, and a red pepper are roasted, then seasoned with a touch of smoky paprika. Couldn't be more simple or flavorful.

Continue reading Roasted Tomato Soup on 101 Cookbooks



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tom

Tomoyuki Niho Animated ‘Taxi To The Moon’ Music Video In His Distinctively Minimal Style

His style complements the whimsical narrative of a woman taking an unconventional cab ride to the moon.




tom

Meet New Automated WordPress and Blogger Posters

We have finally completed the renovation of our tools interfaces. Improved and unified layouts across all of our content generators and posters. And today it’s time to introduce updated WordPress and Blogger posters. These brand new content sharing tools will make a process of automated blog posting work like a charm. WordPress Poster User Guide […]

The post Meet New Automated WordPress and Blogger Posters appeared first on RSSground.com.