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2024 Readers' Choice Award- BEST CX AND SUPPORT - eGain - Safely harness GenAI with controls and guardrails

The eGain Knowledge Hub is a rich, "whole-product" AI?knowledge solution that has created transformational value at speed and scale for Global 1000 companies and government agencies alike.




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Lucidworks shares results from a global survey about GenAI adoption, fears, and strategies in 2024

Sinoway defines GenAI as it applies to the business environment as an extension of how AI and machine learning have been used for decades, which had been primarily numeric. GenAI now allows for the same applications, but with text, video, and audio. The same tools we applied to numbers we're now applying to words. GenAI analyzes literally millions, even billions, of data-points and makes predictions about the next letter in a word, the next word of the sentence, or the next sentence in a paragraph. It then comes up with a response to answer a query. Its predictive qualities usually produce good answers, but the possibility of hallucinations, which is what incorrect predictions resulting in wrong answers are called, is worrying.




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Level up your change management with these three key practices

Practicing the art of change management means accounting for organizational culture, which refers to the ingrained social norms and beliefs of an organization. It is comprised of values, belief systems, leadership styles, collective unspoken assumptions, stories, and rituals, as well as an organization's character and orientation.




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Solving PDF form challenges and boosting workflow automation

What organizations that depend on dynamic documents really need are solutions that work seamlessly across all platforms. This way, organizations can eliminate compatibility issues and reduce most?if not all?of the costs that are associated with restricted formats.




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eGain AI Agent centers transparency, trust, and knowledge system integration

eGain, the AI knowledge platform for service, is unveiling the eGain AI Agent, the latest product from eGain announced at its Solve 24 conference. Designed with engagement and clarity at its core, eGain AI Agent brings true knowledge system integration to the burgeoning world of agentic AI.




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Conversica offers the most advanced AI agent for customer engagement available

This latest release leverages technologies from OpenAI, Meta, and Google




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Totango announces AI-driven churn intelligence solution

An Enterprise CSP offers enterprise-grade custom AI models for driving growth




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Versium releases free Dedupe Tool for simplifying customer data management

Versium's Dedupe allows users to compare data points across various fields




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Conversational Agents and AI Transformation: Q&A with Rob Ryan, Head of Business Value and Thought Leadership, Workgrid

AI adoption as a whole is very fragmented depending on the organization, depending on the market business vertical. The real game changer of AI is embedding into those deeper systems of operations, not just surface level use cases of generate a blog, generate news. AI should be evolving with your organization, your culture, and your appetite for risk. That's where Workgrid certainly comes in. Workgrid's platform is built to meet you wherever you happen to be on that journey.




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Orange County Convention Center Adds Sustainability Coordinator

Abby Gulden has been named sustainability coordinator at the Orange County Convention Center (OCCC). In this new role, Gulden will work directly with event planners and the Center to promote green initiatives.




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Mayor Appoints New Management Team at Center

(Orange County, FL) - Orange County Mayor Teresa Jacobs has appointed new managers to key positions that will continue the successful trends at the Orange County Convention Center (OCCC). Kathleen Canning, Jan Addison, Yulita Osuba, Kris Shoemaker, David Ingram and Terry Devitt have all been appointed in new positions at the OCCC.




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Mayor Jacobs Names Kathleen Canning to Lead Orange County Convention Center

(Orange County, FL) - Orange County Mayor Teresa Jacobs is pleased to announce the appointment of Kathleen Canning to the position of executive director of the Orange County Convention Center (OCCC). Canning currently serves as general manager and will continue to direct and supervise all aspects of finance, marketing and operations of the facility.




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New Orlando Skybridge to Honor Late Industry Giant

Rosen Hotels and Resorts celebrated a milestone today as it announced plans to build a new skybridge connecting Rosen Plaza, its 800-room convention hotel, with the Orange County Convention Center (OCCC).




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Orange County Convention Center Adds New Managers

Orange County Convention Centers Executive Director, Kathie Canning is pleased to announce the selection of Rodney Gutierrez and Michelle Neely to management positions at the Convention Center (OCCC).




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Florida Millionaire Helps Kids Go To College

Hotelier Harris Rosen, who grew up poor in New York City, is using his self-made success for good, providing free day care in a low-income neighborhood in Orlando, and offering free tuition to state colleges when the kids grow up. NBCs Gabe Gutierrez reports.




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Orange convention center gets high green rating

The Orange County Convention Center has received a prestigious energy-saving certification, making it the largest such exhibit hall to obtain a gold standard seal forgreen building design.




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Orange County Convention Center ranked best in nation

The Orange County Convention Center has received a big honor and national recognition. Business Review USA has ranked it the No. 1 convention center in the country.




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I-Drive and its District Partners pass goal of helping area children in 13th Annual Salvation Army Angel Tree Program

The International Drive Improvement District was able to bring some holiday joy to 790 area disadvantaged children when it partnered with the Salvation Army, along with WKMG Local 6, for its 13th annual Angel Tree program for the 2014 holiday season.




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Orlando Orange County Convention Center - Calendar of Events

Upcoming months at the Orlando Orange County Convention Center are busy with a wide variety of events with something to appeal to everyones interests!




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Popular Online Business Courses to Broaden Your Knowledge

Business owners are always keen to find ways to expand their business and improve productivity. Here are online business courses to make this possible.



  • Small Business Operations
  • Small Business Courses

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Ben & Jerry's Homemade Ice Cream - Buy One Get One 1/2 Off

Valid Through: 10/31/2015
Buy One Get One 1/2 Off
9101 International Drive Suite 1140
Orlando, FL 32819




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Boston Lobster Feast - Your choice of beverage, value limit up to $3.50 per person with purchase of feast.

Valid Through: 10/31/2015
Your choice of beverage, value limit up to $3.50 per person with purchase of feast.
8731 International Dr.
Orlando, FL 32819




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Orlando George - 10% Off food purchases

Valid Through: 4/30/2015
10% Off food purchases
6314 International Drive
Orlando, FL 32819




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Putting Edge - BOGO green fee

Valid Through: 4/30/2015
BOGO green fee
5250 International Dr. Suite 43
Orlando, FL 32819




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Ripley's Believe It or Not! - $2 off adult / $1 off child (ages 4-12)

Valid Through: 10/31/2015
$2 off adult / $1 off child (ages 4-12)
8201 International Dr.
Orlando, FL 32819




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Court Report: DOJ’s Future Unclear; Weichert Latest Brokerage to Settle Commission Lawsuit

The COURT REPORT is RISMedia’s weekly look at current and upcoming lawsuits, investigations and other legal developments around real estate. Search for new Attorney General underway Given the ongoing antitrust investigation into the National Association of REALTORS® (NAR) by the Department of Justice (DOJ), any shakeup at the DOJ could have ripple effects on the…

The post Court Report: DOJ’s Future Unclear; Weichert Latest Brokerage to Settle Commission Lawsuit appeared first on RISMedia.




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Anthony Hitt Stepping Down as Engel & Völkers America CEO at the End of 2024

Above, Anthony Hitt Engel & Völkers America announced today that longtime CEO Anthony Hitt will be stepping down from his position come Dec. 31, 2024. A release said that Hitt is resigning to focus on “personal interests.”  “Developing and guiding Engel & Völkers in the Americas has been a true privilege and one of my…

The post Anthony Hitt Stepping Down as Engel & Völkers America CEO at the End of 2024 appeared first on RISMedia.




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Full-Time Faculty Appointment with Benefits - Environment Artist/Modeler: Ringling College of Art + Design

Beginning January 2023 or August 2023   Game Art Department   Environment Artist/Modeler   Full-Time Faculty Appointment with Benefits    The Game Art (GA) Department is a nationally respected program with a highly collaborative teaching environment that merges the aesthetic of feature film with today’s most current interactive gaming hardware and software. Game students design, create and analyze the visual components of games.   Facilities: Ringling College’s GA Department has facilities designed to replicate a professional studio environment, and boasts the highest-end, state-of-the-art computers, graphics cards, and is complete with ergonomic furniture. Full-time Institutional Technology staff support the Department.   The Position: The Game Art Department is seeking an environment artist with Maya and Unreal Engine 4/5 (UE5) experience to join a dedicated faculty teaching Game Art. The primary responsibility of this position will focus on providing quality instruction, and teaching students to create the visual assets that make computer games.   Included among the duties and responsibilities, this position requires experience in world-building, modeling, texturing, and lighting in a 3D application as well as in Unreal Engine 4/5 (UE4/5). The successful candidate will be responsible for teaching three courses or nine credits per semester using high-end resources. Assignments include teaching introductory through advanced courses in creating level and environment art assets, and game engine integration of those assets. Ongoing commitment to creative work/scholarship in the profession is expected. Active participation with faculty, department, and college service is required.   This is a full-time appointment with benefits. The salary will be commensurate with the candidate’s qualifications and experience. The anticipated start date is January 2023 or August 2023. The College has a supportive, collegial faculty, a curriculum that strongly values excellence, and a robust support system dedicated to using the most current technology.   (Minimum Qualifications) Include evidence of: A Master’s degree in Animation, Illustration, or a related field, OR a 4-year professional degree in art or design and equivalent professional experience, training and expertise with an appropriate record of achievement in the field. Ability to teach introductory through advanced classes in creating levels, environment art assets, 3D modeling, lighting, and texturing. Experience with Autodesk Maya. Experience with Unreal Engine 4/5 (UE4/5). Strong interpersonal and collaborative skills.   (Preferred Qualifications) Include evidence of: A terminal degree in an appropriate discipline. Advanced experience with level design. Experience with Zbrush. Experience with Substance Designer and Substance Painter. Expertise with Unreal Engine 4/5 (UE4/5) or a comparable game engine. Ability to create visually-sophisticated environments in UE4/5 Experience with game design.   (Special Instructions to Applicants) Required materials include cover letter incorporating experiences that address the position requirements, resume or CV, employment history, contact information of three references (names, titles, email and telephone numbers), examples of personal work and an unofficial transcript copy of the most relevant degree. Official transcripts will be required upon hire. Student work examples may also be submitted, if available.  Candidates may be asked to submit additional materials if needed. Review of applications will begin immediately and continue until the position is filled.   For portfolio, you have the option to upload electronic documents/images, up to 5 MB, or a URL.   General questions regarding the job application process may be emailed to aamail@ringling.edu.   Apply on-line https://ringling.simplehire.com Ringling College of Art and Design is an Equal Opportunity Employer




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These Strange Times

This was meant to be a post about the kitchen projects I worked on during the early days of quarantine. (I know, I know, you’re mostly here for the kitchen.) Look, I did do some shit…  But it is almost impossible to talk about “quarantine projects” without sounding a little flippant about covid. Especially because […]



  • On Kicking Ass
  • Stories about Telling Stories

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Join me at Out of Chicago IN-DEPTH and GET $50 OFF

Aug 21-23 2020 will bring you an exciting live online photography workshop weekend with 35+ advanced, exciting sessions from world-class photographers (and I still can’t believe that I got accepted to teach with them! Yey! o/) For each session, two photographers will team up to deep-dive into a topic from multiple angles. And I couldn’t … Continue reading "Join me at Out of Chicago IN-DEPTH and GET $50 OFF"

The post Join me at Out of Chicago IN-DEPTH and GET $50 OFF appeared first on PHOTOGRAPHY TIPS FROM THE TOP FLOOR.



  • Tips from the Top Floor

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909 Generator Chris

Chris has now received the magical tool to generate photography out of thin air. But OpenAi’s DALL-E 2 is turning out to be quite a learning curve that is very different from actual photography. Topics: [PHOTO, AI] I’m a Generator : I finally got access to DALL-E 2, OpenAi’s image generator. And boy is it … Continue reading "909 Generator Chris"

The post 909 Generator Chris appeared first on PHOTOGRAPHY TIPS FROM THE TOP FLOOR.




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918 Getty Bans AI

Chris is catching up on the latest developments in the world of camera makers (Nikon goes 3D printing?!), new papers (awesome noise reduction), a train set with 10 miles of tracks (and photography thereof) and of one big question to Getty: is it really just about copyright questions? Really? Topics: [PHOTO, NEWS] Nikon vor 620 … Continue reading "918 Getty Bans AI"

The post 918 Getty Bans AI appeared first on PHOTOGRAPHY TIPS FROM THE TOP FLOOR.




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921 Video Editing Game Changer

Chris’ main workstation is still out, but a replacement is getting closer, in form of a fan-less compact laptop that will outperform the previous iMac Pro by a decent margin. This is mainly possible thanks to your support! Topics: [PHOTO] Flat Lenses Are Here : Flat lenses are finally becoming a reality. Just not in … Continue reading "921 Video Editing Game Changer"

The post 921 Video Editing Game Changer appeared first on PHOTOGRAPHY TIPS FROM THE TOP FLOOR.




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She wants to know what are best practices on flagging bad responses and cleaning survey data and detecting bad responses. Any suggestions from the tidyverse or crunch.io?

A colleague who works in a field that uses a lot of survey research asks: Can you recommend papers about detecting bad survey responses? We have some such methods where I work, but I’m curious what the Census Bureau and … Continue reading




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“Things are Getting So Politically Polarized We Can’t Measure How Politically Polarized Things are Getting”

Sociologist Claude Fischer writes: Polarization has been less a matter of Americans becoming extremists—most remain centrists or oblivious to politics—but more that politically engaged Americans have increasingly aligned their views, values, and even their practices, from where they live to … Continue reading




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Columbia Surgery Prof Fake Data Update . . . (yes, he’s still being promoted on the university webpage)

Someone pointed me to this news article with the delightful url, https://www.nytimes.com/2024/10/16/science/sam-yoon-columbia-cancer-surgeon-5-more-retractions.html: Columbia Cancer Surgeon Notches 5 More Retractions for Suspicious Data The chief of a cancer surgery division at Columbia University this week had five research articles retracted and … Continue reading




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Carroll/Langer: Credulous, scientist-as-hero reporting from a podcaster who should know better

tl;dr. To the extent that healing is important, I think it’s important not to overstate evidence for speculative claims about what works. Individual and societal resources are limited. If you want to say something like, “Sure, this is pie-in-the-sky research, … Continue reading




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3M misconduct regarding knowledge of “forever chemicals”: As is so often the case, the problem was in open sight for a long time before anything was done

Horrifying story here from Sharon Lerner how chemical products company 3M (which has successfully branded itself as the cuddly people behind Post-it notes) polluted the world’s water supply and covered it up for decades. It features several issues we’ve discussed … Continue reading




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Violent science teacher makes ridiculously unsupported research claims, gets treated by legislatures/courts/media as expert on the effects of homeschooling

Paul Alper shares this horrifying news story by Laura Meckler: Brian Ray has spent the last three decades as one of the nation’s top evangelists for home schooling. As a researcher, he has published studies purporting to show that these … Continue reading




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Bad science as genre fiction: I think there’s a lot to be said for this analogy!

I came across this blog comment from a couple years ago saying that, whatever was going on in the head of Brian “Pizzagate” Wansink when he wrote up those papers with the fake data, in any case his papers papers … Continue reading




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Two spans of the bridge of inference

This is Jessica. Larry Hedges relayed a quote to me recently that I thought others here might appreciate. It appears in an old Annals of Mathematical Statistics paper by Tukey and Cornfield: In almost any practical situation where analytical statistics … Continue reading




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If you wanted to be a top tennis player in the late 1930s, there was a huge benefit to being a member of ____. Or to being named ____.

This post is by Phil. A couple of months ago, this blog had a discussion that was prompted by the fact that 2 of the top 5 female American tennis players are the children of billionaires. One, that could be … Continue reading




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Germany’s Vaccination Backlog

Quite often we hear in the news the lament that “if only we would have enough vaccine!”. In principal that is true, but more the theoretical claim, that only if we would have 170 Mio doses, everybody in Germany could get the two shots … Fact is, that being Germans and doing everything as thorough […]




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Be the Change: Celebrating Down Syndrome Awareness Month

I love October. Crisp mornings and hot cider help me welcome autumn. Change is in the air—you can feel it. One of my very favorite things about October...




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God’s Fingers…God’s Arm

I heard on the news years ago that the Hubble telescope discovered a powerful megastar that is not only one hundred million times brighter than...




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Visualizing genetic networks of Gustave Roud’s literary works

The project provides a visual representation of the creative process... more




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Suggested reading: Hallnäs, L., & Redström, J. (2002). From use to presence: On the expressions and aesthetics of everyday computational things.

When investigating how we frame technology in the design process,... more




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Recap of the “Gephi Week” at SciencePo: inquiring the community detection algorithm of Gephi

The CNRS, the Gephi Consortium and the University of Aalborg... more




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Divi 5 Public Alpha Progress Update (200+ Changes)

Last month, we released the Divi 5 Public Alpha, and we’ve been 100% focused on fixing the bugs you’ve been reporting. We released two new versions (Public Alpha Version 1 and Public Alpha Version Two), including over 200 bug fixes and improvements. Download The Divi 5 Alpha Next Stop, Stability We have our eyes set […]

The post Divi 5 Public Alpha Progress Update (200+ Changes) appeared first on Elegant Themes Blog.




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How to Customize Your WooCommerce Cart Page for More Sales!

The average abandoned cart rate is 70%. That’s every seven out of ten of your store customers who set up their cart don’t complete their purchase—your WooCommerce cart page is leaking money! You can fix this by customizing it. Adding your brand, upsell offers, discount coupons, and trust-building elements are great ways to make customers […]

The post How to Customize Your WooCommerce Cart Page for More Sales! appeared first on Elegant Themes Blog.