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International Journal of Services and Standards




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Does brand association, brand attachment, and brand identification mediate the relationship between consumers' willingness to pay premium prices and social media marketing efforts?

This study investigates the effects of social media marketing efforts (SMME) on smartphone brand identification, attachment, association, and willingness to pay premium prices. A survey of 320 smartphone users who followed official social media handles managed by smartphone companies was conducted for this purpose. PLS-SEM was used to analyse the collected data. The findings demonstrated importance of SMME dimensions. According to the study's findings, the smartphone brand's SMMEs had significant impact on brand identification, brand association, and brand attachment. The results revealed that SMMEs had significant impact on willingness to pay the premium price. The findings also show that brand identification, attachment, and association mediated the relationship between SMMEs and willingness to pay a premium price. The findings of this study will be useful in developing social media marketing strategies for smartphones. This study demonstrates the use of social media marketing to promote mobile phones, particularly in emerging markets.




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Learning the usage intention of robo-advisors in fin-tech services: implications for customer education

Drawing on the MOA framework, this study establishes a research model that explains the usage intention of robo-advisors. In the model, three predictors that consist of technology relative advantage, technology herding, and technology familiarity influence usage intention of robo-advisors directly and indirectly via the partial mediation of trust. At the same time, the effects of the three predictors on trust are hypothetically moderated by learning goal orientation and perceived performance risk respectively. Statistical analyses are provided using the data of working professionals from the insurance industry in Taiwan. Based on its empirical findings, this study discusses important theoretical and practical implications.




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Application of integrated image processing technology based on PCNN in online music symbol recognition training

To improve the effectiveness of online training for music education, it was investigated how to improve the pulse-coupled neural network in image processing for spectral image segmentation. The study proposes a two-scale descent method to achieve oblique spectral correction. Subsequently, a convolutional neural network was optimised using a two-channel feature fusion recognition network for music theory notation recognition. The results showed that this image segmentation method had the highest accuracy, close to 98%, and the accuracy of spectral tilt correction was also as high as 98.4%, which provided good image pre-processing results. When combined with the improved convolutional neural network, the average accuracy of music theory symbol recognition was about 97% and the highest score of music majors was improved by 16 points. This shows that the method can effectively improve the teaching effect of online training in music education and has certain practical value.




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Logics alignment in agile software design processes

We propose that technological, service-dominant and design logics must interplay for an IT artefact to succeed. Based on data from a project aiming at a B2B platform for manufacturing small and medium enterprises (SMEs) in Europe, we explore these three logics in an agile software design context. By using an inductive approach, we theorise about what is needed for the alignment of the three logics. We contribute with a novel theoretical lens, the Framework for Adaptive Space. We offer insights into the importance of continuously reflecting on all three logics during the agile software design process to ensure mutual understanding among the agile team and the B2B platform end-users involved.




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Access controllable multi-blockchain platform for enterprise R&D data management

In the era of big data, enterprises have accumulated a large amount of research and development data. Effective management of their precipitated data and safe sharing of data can improve the collaboration efficiency of research and development personnel, which has become the top priority of enterprise development. This paper proposes to use blockchain technology to assist the collaboration efficiency of enterprise R&D personnel. Firstly, the multi-chain blockchain platform is used to realise the data sharing of internal data of enterprise R&D data department, project internal data and enterprise data centre, and then the process of construction of multi-chain structure and data sharing is analysed. Finally, searchable encryption was introduced to achieve data retrieval and secure sharing, improving the collaboration efficiency of enterprise research and development personnel and maximising the value of data assets. Through the experimental verification, the multi-chain structure improves the collaboration efficiency of researchers and data security sharing.




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Natural language processing-based machine learning psychological emotion analysis method

To achieve psychological and emotional analysis of massive internet chats, researchers have used statistical methods, machine learning, and neural networks to analyse the dynamic tendencies of texts dynamically. For long readers, the author first compares and explores the differences between the two psychoanalysis algorithms based on the emotion dictionary and machine learning for simple sentences, then studies the expansion algorithm of the emotion dictionary, and finally proposes an extended text psychoanalysis algorithm based on conditional random field. According to the experimental results, the mental dictionary's accuracy, recall, and F-score based on the cognitive understanding of each additional ten words were calculated. The optimisation decreased, and the memory and F-score improved. An <i>F</i>-value greater than 1, which is the most effective indicator for evaluating the effectiveness of a mental analysis problem, can better demonstrate that the algorithm is adaptive in the literature dictionary. It has been proven that this scheme can achieve good results in analysing emotional tendencies and has higher efficiency than ordinary weight-based psychological sentiment analysis algorithms.




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Application of digital twin virtual design and BIM technology in intelligent building image processing

Intelligent digital virtual technology has become an indispensable part of modern construction, but there are also some problems in its practical application. Therefore, it is necessary to strengthen the design of intelligent building image processing systems from many aspects. Starting from image digital processing methods, this paper studies the digital twin virtual design scene construction method and related algorithms, converts the original image into a colour digital image through a greyscale algorithm, and then combines morphological knowledge and feature point extraction methods to complete the construction of a three-dimensional virtual environment. Finally, through the comparison of traditional image processing effects with smart building images based on digital twins and BIM technology, the results show that the optimised image processing results have higher clarity, sharper contrast, and a sensitivity increased by 5.84%, presenting better visual effects and solving the risk of misjudgement caused by inaccurate image recognition.




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Impact of servicescape dimensions on customer satisfaction and behavioural intentions: a case of casual dining restaurants

Physical and social aspects each make up a separate part of servicescape. Together, these make up the servicescape. Although previous research has frequently investigated these aspects separately, the purpose of this study is to simultaneously find out the impact of both aspects within the casual dining restaurants' context. In total, 462 customers in Delhi were polled for this study, and structural equation modelling was used to analyse the data. According to the results, both the social and physical parts of the servicescape have the ability to affect how satisfied customers are, which in turn can affect how they behave in the future.




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Knowing thy neighbour: creating and capturing value from a firm's alliance experiences

Intellectual assets, especially its relational forms, have become increasingly important to explain a firm's innovation. To examine relational forms of intellectual assets (IA), this study theoretically and empirically advances a concept of alliance management capability (AMC) to explain the value creation and capture aspects of a firm's innovation process. The concepts of value-creating alliance experiences (VCAE) and value capturing alliance experiences (VCPAE) were introduced in which a firm's ability to learn from these alliance experiences increases the firm's ability to discover and govern partnerships that bring the firm's innovations to market. Hypotheses were developed and empirically examined in the biotechnology industry. A contribution of this study is that a firm's VCAE and VCPAE introduce a greater 'openness' to a firm's innovation process. This openness enables a firm to better adapt and respond to the opportunities of the market and thus impact a firm's competitive advantage to innovate.




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A Realistic Data Warehouse Project: An Integration of Microsoft Access® and Microsoft Excel® Advanced Features and Skills




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Academic Library Services in Virtual Worlds: An Examination of the Potential for Library Services in Immersive Environments




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Making Information Systems less Scrugged: Reflecting on the Processes of Change in Teaching and Learning




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Challenges IT Instructors Face in the Self-Education Process




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A Meta-ethnographic Synthesis of Support Services in Distance Learning Programs




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Establishing an Institutional Framework for an E-learning Implementation – Experiences from the University of Rijeka, Croatia




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Accelerating Software Development through Agile Practices - A Case Study of a Small-scale, Time-intensive Web Development Project at a College-level IT Competition




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Student Engagement with Online Resources and Its Impact on Learning Outcomes




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Examining the Efficacy of Personal Response Devices in Army Training




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Self-regulated Mobile Learning and Assessment: An Evaluation of Assessment Interfaces




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Experiences of Using Automated Assessment in Computer Science Courses

In this paper we discuss the use of automated assessment in a variety of computer science courses that have been taught at Israel Academic College by the authors. The course assignments were assessed entirely automatically using Checkpoint, a web-based automated assessment framework. The assignments all used free-text questions (where the students type in their own answers). Students were allowed to correct errors based on feedback provided by the system and resubmit their answers. A total of 141 students were surveyed to assess their opinions of this approach, and we analysed their responses. Analysis of the questionnaire showed a low correlation between questions, indicating the statistical independence of the individual questions. As a whole, student feedback on using Checkpoint was very positive, emphasizing the benefits of multiple attempts, impartial marking, and a quick turnaround time for submissions. Many students said that Checkpoint gave them confidence in learning and motivation to practise. Students also said that the detailed feedback that Checkpoint generated when their programs failed helped them understand their mistakes and how to correct them.




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Influencing the Influencers: The Role of Mothers in IT Career Choices

This paper reports on the outcomes from a pilot study targeted at mothers of school children in Melbourne, Australia. The aim of the study was to engender a positive view of technology in the participants and to introduce the concept of Information Technology (IT) as a potential career. Mothers were given the opportunity to develop basic IT skills and learn about different IT career pathways for their children with an emphasis on their daughters’ choices. Mothers were offered an evening course over a four week period that was designed to introduce them to a range of social media and Web 2.0 tools. Their opinions were documented using both questionnaires and informal discussions. It explored whether their attitudes towards IT can be changed by up-skilling and introducing them to the technologies their children commonly use. The findings of the pilot study suggest that addressing this demographic has the potential to make the participants question their pre-conceptions about IT careers for women.




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Girls, Boys, and Bots: Gender Differences in Young Children’s Performance on Robotics and Programming Tasks

Prior work demonstrates the importance of introducing young children to programming and engineering content before gender stereotypes are fully developed and ingrained in later years. However, very little research on gender and early childhood technology interventions exist. This pilot study looks at N=45 children in kindergarten through second grade who completed an eight-week robotics and programming curriculum using the KIWI robotics kit. KIWI is a developmentally appropriate robotics construction set specifically designed for use with children ages 4 to 7 years old. Qualitative pre-interviews were administered to determine whether participating children had any gender-biased attitudes toward robotics and other engineering tools prior to using KIWI in their classrooms. Post-tests were administered upon completion of the curriculum to determine if any gender differences in achievement were present. Results showed that young children were beginning to form opinions about which technologies and tools would be better suited for boys and girls. While there were no significant differences between boys and girls on the robotics and simple programming tasks, boys performed significantly better than girls on the advanced programming tasks such as, using repeat loops with sensor parameters. Implications for the design of new technological tools and curriculum that are appealing to boys and girls are discussed.




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Formal Learning Sequences and Progression in the Studio: A Framework for Digital Design Education

This paper examines how to leverage the design studio learning environment throughout long-term Digital Design education in order to support students to progress from tactical, well-defined, device-centric routine design, to confidently design sustainable solutions for strategic, complex, problems for a wide range of devices and platforms in the digital space. We present a framework derived from literature on design, creativity, and theories on learning that: (a) implements a theory of formal learning sequences as a user-centered design process in the studio; and (b) describes design challenge progressions in the design studio environment modeled in seven dimensions. The framework can be used as a tool for designing, evaluating, and communicating course progressions within – and between series of – design studio courses. This approach is evaluated by implementing a formal learning sequence framework in a series of design studio courses that progress in an undergraduate design-oriented Informatics program. Reflections from students, teachers, and external clients indicate high student motivation and learning goal achievement, high teacher satisfaction and skill development, and high satisfaction among external clients.




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MOOC Success Factors: Proposal of an Analysis Framework

Aim/Purpose: From an idea of lifelong-learning-for-all to a phenomenon affecting higher education, Massive Open Online Courses (MOOCs) can be the next step to a truly universal education. Indeed, MOOC enrolment rates can be astoundingly high; still, their completion rates are frequently disappointingly low. Nevertheless, as courses, the participants’ enrolment and learning within the MOOCs must be considered when assessing their success. In this paper, the authors’ aim is to reflect on what makes a MOOC successful to propose an analysis framework of MOOC success factors. Background: A literature review was conducted to identify reported MOOC success factors and to propose an analysis framework. Methodology: This literature-based framework was tested against data of a specific MOOC and refined, within a qualitative interpretivist methodology. The data were collected from the ‘As alterações climáticas nos média escolares - Clima@EduMedia’ course, which was developed by the project Clima@EduMedia and was submitted to content analysis. This MOOC aimed to support science and school media teachers in the use of media to teach climate change Contribution: By proposing a MOOC success factors framework the authors are attempting to contribute to fill in a literature gap regarding what concerns criteria to consider a specific MOOC successful. Findings: This work major finding is a literature-based and empirically-refined MOOC success factors analysis framework. Recommendations for Practitioners: The proposed framework is also a set of best practices relevant to MOOC developers, particularly when targeting teachers as potential participants. Recommendation for Researchers: This work’s relevance is also based on its contribution to increasing empirical research on MOOCs. Impact on Society: By providing a proposal of a framework on factors to make a MOOC successful, the authors hope to contribute to the quality of MOOCs. Future Research: Future work should refine further the proposed framework, by in testing it against data collected in other MOOCs.




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Learning by Doing: Twenty Successful Active Learning Exercises for Information Systems Courses

Aim/Purpose: This paper provides a review of previously published work related to active learning in information systems (IS) courses. Background: There are a rising number of strategies in higher education that offer promise in regards to getting students’ attention and helping them learn, such as flipped classrooms and offering courses online. These learning strategies are part of the pedagogical technique known as active learning. Active learning is a strategy that became popular in the early 1990s and has proven itself as a valid tool for helping students to be engaged with learning. Methodology: This work follows a systematic method for identifying and coding previous research based on an aspect of interest. The authors identified and assessed research through a search of ABI/Inform scholarly journal abstracts and keywords, as well as additional research databases, using the search terms “active learning” and “information systems” from 2000 through June 2016. Contribution: This synthesis of active learning exercises provides guidance for information technology faculty looking to implement active learning strategies in their classroom by demonstrating how IS faculty might begin to introduce more active learning techniques in their teaching as well as by presenting a sample teaching agenda for a class that uses a mix of active and passive learning techniques to engage student learning. Findings: Twenty successful types of active learning exercises in IS courses are presented. Recommendations for Practitioners : This paper offers a “how to” resource of successful active learning strategies for IS faculty interested in implementing active learning in the classroom. Recommendation for Researchers: This work provides an example of a systematic literature review as a means to assess successful implementations of active learning in IS. Impact on Society: An updated definition of active learning is presented as well as a meaningful list of exercises that encourage active learning both inside and outside of the IS classroom. Future Research: In relation to future research, this study highlights a number of opportunities for IS faculty in regards to new active learning activities or trends to study further.




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Categorizing the Educational Affordances of 3 Dimensional Immersive Digital Environments

Aim/Purpose: This paper provides a general-purpose categorization scheme for assessing the utility of new and emerging three-dimensional interactive digital environments (3D-IDEs), along with specific pedagogic approaches that are known to work. It argues for the use of 3D-IDEs on the basis of their ludic appeal and ability to provide intrinsic motivation to the learner, and their openness that allows the learner to gain a more holistic understanding of a topic. Background: Researchers have investigated the affordances, benefits, and drawbacks of individual 3D-IDEs, such as virtual worlds, but teachers lack a general-purpose approach to assessing new 3D-IDEs as they appear and applying them to teaching practice. Methodology: The categorization scheme is based on the analysis, reflection, and comprehension of the research on limitations, challenges, and opportunities for teaching in virtual environments by Angel Rueda, Valdes Godines and Guzmán Flores; the scheme is discussed in terms of an experiment to trial virtual genetics labs in Second Life. Contribution: The paper describes a general-purpose approach to applying existing and new 3D virtual spaces to education, shows a worked example of the use of the categories, and describes six approaches to consider in applying these technologies. Findings: 3D-IDEs are categorized in terms of the way in which they interface with the user’s senses and their ability to provide ‘immersion’; two forms of immersion are examined: digital perceptual immersion – the generated sense of reality – and ludic narrative immersion – a less cognitive and more emotional engagement with the learning environment. Recommendations for Practitioners: Six specific forms of pedagogy appropriate for 3D-IDEs are examined and discussed, in terms of the affordances and technology required, as assessed by the categorization scheme. More broadly, the paper argues for a change in the assessment of new digital technologies from the technology’s features to its affordances and the pedagogies it can support. Recommendation for Researchers: The paper offers a practical approach to choosing and using 3D-IDEs for education, based upon previous work. The next step is to trial the scheme with teachers to ascertain its ease of use and effectiveness. Impact on Society: The paper argues strongly for a new approach to teaching, where the learner is encouraged to use 3D-IDEs in a ludic manner in order to generate internal motivation to learn, and to explore the topic according to their individual learning needs in addition to the teacher’s planned route through the learning material. Future Research: The categorization scheme is intended to be applied to new technologies as they are introduced. Future research is needed to assess its effectiveness and if necessary update the scheme.




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Promising Instructional Practices for English Language Learners

Aim/Purpose: The purpose of this exploratory case study was to understand how teachers, working with English Language Learners (ELLs), expanded their knowledge and instructional practices as they implemented a one-to-one iPad® program. Background: English Language Learners experience linguistic, cultural, and cognitive shifts that can be challenging, and at times lead to isolation for ELLs. While technology can be engaging, devices alone do not shift instructional practices, nor lead to student learning. Technology must be leveraged through shifts to pedagogical practice and linked thoughtfully to content goals. Methodology: This research was conducted through a qualitative case study of educators at an international school. Contribution: This study describes promising pedagogical practices for leveraging 1:1 mobile devices for ELLs. Findings: iPads can be a support for ELL students. One-to-one iPads allowed teachers to experiment with new pedagogical approaches, but this development varies greatly between teachers. During the 1:1 implementation there were challenges reported. Recommendations for Practitioners: In order to mitigate some of these challenges, and build on the success of this study, the researcher suggests developing a common vision for technology integration, using collaborative models of ELL teaching, and investing in professional development. Recommendation for Researchers: Researchers should continue to document and observe the learning outcomes of ELL students in 1:1 environments, including an experimental study. Impact on Society: ELLs can benefit from 1:1 technology, and new pedagogical practices. For teachers to implement these new practices conversations on philosophy, engagement with families, and consistent professional development. Future Research: Future research can continue to expand the population of ELL students in 1:1 mobile learning environments; and the most powerful pedagogical practices.




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New Findings on Student Multitasking with Mobile Devices and Student Success

Aim/Purpose: This paper investigates the influence of university student multitasking on their learning success, defined as students’ learning satisfaction and performance. Background: Most research on student multitasking finds student multitasking problematic. However, this research is generally from 2010. Yet, today’s students are known to be digital natives and they have a different, more positive, relationship with mobile technologies. Based on the old findings, most instructors ban mobile technology use during instruction, and design their online courses without regard for the mobile technology use that happens regardless of their ban. This study investigates whether today’s instructors and learning management system interface designers should take into account multitasking with mobile technologies. Methodology: A quasi-experimental design was used in this study. Data were collected from 117 students across two sections of an introductory Management Information Systems class taught by the first author. We took multiple approaches and steps to control for confounding factors and to increase the internal validity of the study. We used a control group as a comparison group, we used a pre-test, we controlled for selection bias, and we tested for demographic differences between groups. Contribution: With this paper, we explicated the relationship between multitasking and learning success. We defined learning success as learning performance and learning satisfaction. Contrary to the literature, we found that multitasking involving IT texting does not decrease students’ learning performance. An explanation of this change is the change in the student population, and the digital nativeness between 2010s and 2020 and beyond. Findings: Our study showed that multitasking involving IT texting does not decrease students’ performance in class compared to not multitasking. Secondly, our study showed that, overall, multitasking reduced the students’ learning satisfaction despite the literature suggesting otherwise. We found that attitude towards multitasking moderated the relationship between multitasking and learning satisfaction as follows. Individuals who had a positive attitude towards multitasking had high learning satisfaction with multitasking. However, individuals who had positive attitude toward multitasking did not necessarily have higher learning performance. Recommendations for Practitioners: We would recommend both instructors and the designers of learning management systems to take mobile multitasking into consideration while designing courses and course interfaces, rather than banning multitasking, and assuming that the students do not do it. Furthermore, we recommend including multitasking into relevant courses such as Management Information Systems courses to make students aware of their own multitasking behavior and their results. Recommendation for Researchers: We recommend that future studies investigate multitasking with different instruction methods, especially studies that make students aware of their multitasking behavior and its outcomes will be useful for next generations. Impact on Society: This paper investigates the role of mobile multitasking on learning performance. Since mobile technologies are ubiquitous and their use in multitasking is common, their use in multitasking affects societal performance. Future Research: Studies that replicate our research with larger and more diverse samples are needed. Future research could explore research-based experiential teaching methods, similar to this study.




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Using Design-Based Research to Layer Career-Like Experiences onto Software Development Courses

Aim/Purpose: This research aims to describe layering of career-like experiences over existing curriculum to improve perceived educational value. Background: Feedback from students and regional businesses showed a clear need to increase student’s exposure to career-like software development projects. The initial goal was to develop an instructor-optional project that could be used in a single mid-level programming course; however, the pilot quickly morphed into a multi-year study examining the feasibility of agile projects in a variety of settings. Methodology: Over the course of four years, an agile project was honed through repeated Design Based Research (DBR) cycles of design, implementation, testing, communication, and reflective analysis. As is common with DBR, this study did not follow single methodology design; instead, analysis of data coupled with review of literature led to exploration and testing of a variety of methodologies. The review phase of each cycle included examination of best practices and methodologies as determined by analysis of oral and written comments, weekly journals, instructor feedback, and surveys. As a result of participant feedback, the original project was expanded to a second project, which was tested in another Software Engineering (SE) course. The project included review and testing of many academic and professional methodologies, such as Student Ownership of Learning, Flipped Classroom, active learning, waterfall, agile, Scrum, and Kanban. The study was homogenous and quasi-experimental as the population consisted solely of software engineering majors taking required courses; as based on validity of homogenous studies, class sizes were small, ranging from 8 to 20 students. Close interactions between respondents and the instructor provided interview-like settings and immersive data capture in a natural environment. Further, the iterative development practices of DBR cycles, along with the inclusion of participants as active and valued stakeholders, was seen to align well with software development practitioner practices broadly known as agile. Contribution: This study is among the first to examine layering a career-like software development project on top of a course through alteration of traditional delivery, agile development, and without supplanting existing material. Findings: In response to industry recommendations for additional career-like experiences, a standalone agile capstone-like project was designed that could be layered over an existing course. Pilot data reflected positive perceptions of the project, although students did not have enough time to develop a working prototype in addition to completing existing course materials. Participant feedback led to simultaneous development of a second, similar project. DBR examination of both projects resulted in a simplified design and the ability to develop a working prototype, if and only if the instructor was willing to make adjustments to delivery. After four years, a solution was developed that is both stable and flexible. The solution met the original charge in that it required course delivery, not course material, to be adjusted. It is critical to note that when a working prototype is desired, a portion of the lecture should be flipped allowing more time for guided instruction through project-focused active learning and study group requirements. The results support agile for standalone software development projects, as long as passive delivery methods are correspondingly reduced. Recommendations for Practitioners: Based on the findings, implementation of a career-like software development project can be well received as long as active learning components are also developed. Multiple cycles of DBR are recommended if future researchers wish to customize instructional delivery and develop complex software development projects. Programming instructors are recommended to explore hybrid delivery to support development of agile career-like experiences. Small class sizes allowed the researchers to maintain an interview-like setting throughout the study and future studies with larger classes are recommended to include additional subject matter experts such as graduate students as interaction with a subject matter expert was highly valued by students. Recommendation for Researchers: Researchers are recommended to further examine career-like software development experiences that combine active learning with agile methods; more studies following agile and active learning are needed to address the challenges faced when complex software development is taught in academic settings. Further testing of standalone agile project development has now occurred in medium sized in person classes, online classes, independent studies, and creative works research settings; however, further research is needed. Future research should also examine the implementation of agile projects in larger class sizes. Increasing class size should be coupled with additional subject matter experts such as graduate students. Impact on Society: This study addresses professional recommendations for development of agile career-like experiences at the undergraduate level. This study provides empirical evidence of programming projects that can be layered over existing curriculum, with no additional cost to the students. Initial feedback from local businesses and graduates, regarding agile projects with active learning, has been positive. The area business that refused to hire our underprepared SE graduates has now hired several. Future Research: Future research should explore layering agile projects over a broader range of software development courses. Feedback from hiring professionals and former students has been positive. It is also recommended that DBR be used to develop career-like experiences for online programming courses.




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Playable Experiences Through Technologies: Opportunities and Challenges for Teaching Simulation Learning and Extended Reality Solution Creation

Aim/Purpose: This paper describes a technologies education model for introducing Simulation Learning and Extended Reality (XR) solution creation skills and knowledge to students at the tertiary education level, which is broadly applicable to higher education-based contexts of teaching and learning. Background: This work is made possible via the model’s focus on advancing knowledge and understanding of a range of digital resources, and the processes and production skills to teach and produce playable educational digital content, including classroom practice and applications. Methodology: Through practice-based learning and technology as an enabler, to inform the development of this model, we proposed a mixed-mode project-based approach of study within a transdisciplinary course for Higher Education students from the first year through to the post-graduate level. Contribution: An argument is also presented for the utility of this model for upskilling Pre-service Teachers’ (PSTs) pedagogical content knowledge in Technologies, which is especially relevant to the Australian curriculum context and will be broadly applicable to various educative and non-Australian settings. Findings: Supported by practice-based research, work samples and digital projects of Simulation Learning and XR developed by the authors are demonstrated to ground the discussion in examples; the discussion that is based around some of the challenges and the technical considerations, and the scope of teaching digital solutions creation is provided. Recommendations for Practitioners: We provide a flexible technologies teaching and learning model for determining content for inclusion in a course designed to provide introductory Simulation Learning and XR solution creation skills and knowledge. Recommendation for Researchers: The goal was to provide key criteria and an outline that can be adapted by academic researchers and learning designers in various higher education-based contexts of teaching and inclusive learning design focused on XR. Impact on Society: We explore how educators work with entities in various settings and contexts with different priorities, and how we recognise expertise beyond the institutional interests, beyond discipline, and explore ‘what is possible’ through digital technologies for social good and inclusivity. Future Research: The next step for this research is to investigate and explore how XR and Simulation Learning could be utilised to accelerate student learning in STEM and HASS disciplines, to promote knowledge retention and a higher level of technology-enhanced learning engagement.




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Faculty Perspectives on Web Learning Apps and Mobile Devices on Student Engagement

Aim/Purpose: The digital ecosystem has contributed to the acceleration of digital and mobile educational tools across institutions worldwide. The research displays educators’ perspectives on web applications on mobile devices that can be used to engage and challenge students while impacting their learning. Background: Explored are elements of technology in education and challenges and successes reported by instructors to shift learning from static to dynamic. Methodology: Insights for this study were gained through questionnaires and focus groups with university educators in the United Arab Emirates. Key questions addressed are (1) challenges/benefits, (2) types of mobile technology applications used by educators, and (3) strategies educators use to support student learning through apps. The research is assisted by focus groups and a sample of 42 completed questionnaires. Contribution: The work contributes to web/mobile strategic considerations in the classroom that can support student learning and outcomes. Findings: The results reported showcase apps that were successfully implemented in classrooms and provide a perspective for today’s learning environment that could be useful for instructors, course developers, or any educational institutions. Recommendations for Practitioners: Academics can integrate suggested tools and explore engagement and positive associations with tools and technologies. Recommendation for Researchers: Researchers can consider new learning applications, mobile devices, course design, learning strategies, and student engagement practices for future studies. Impact on Society: Digitization and global trends are changing how educators teach, and students learn; therefore, gaps need to be continually filled to keep up with the pace of ever-evolving digital technologies that can engage student learning. Future Research: Future research may focus on interactive approaches toward mobile devices in higher education learning and shorter learning activities to engage students.




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E-service quality subdimensions and their effects upon users' behavioural and praising intentions in internet banking services

The purpose of this study is to explore the effect of electronic service quality subdimensions upon the behavioural and praising intentions of users engaged in internet banking. Using the survey method, 203 responses were collected from users of online banking in Turkey. A partial least square structural equation model was constructed to test both the reliability and validity of the measurement, as well as the structural model. The results indicated that emotional benefits, ease of use, and control subdimensions, which are influenced through graphical quality and layout clarity, have a significant and positive impact upon the behavioural and praising intentions of users of online banking. The study did not find support for the direct effect of layout clarity upon behavioural and praising intentions.




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Unveiling green advances: sustainable innovations shaping hotels

This paper explores innovative ideas and strategies for promoting environmental sustainability within the hotel industry, with the goal of streamlining these concepts for practical application in the industry and facilitating future academic research. The research methodology encompassed extensive online desk research, yielding a collection of 87 articles that were subject to thorough analysis. Additionally, personal consultations were conducted with industry experts to align their insights with the identified innovative ideas. To facilitate comprehension, appropriate terminology was assigned to these concepts. Subsequently, a post-discussion phase was conducted, engaging in one-on-one sessions with five industry experts to distil these insights into four distinct directions. This paper holds potential value for both industry stakeholders and academics, serving as a structured compendium of ideas and innovations crucial for advancing sustainability in the hotel sector. Moreover, it provides a solid foundation for further academic research.




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Exploring the impact of monetary policy on sustainable development with mediation of e-banking services and moderation of financial risk awareness

Monetary policy is essential for sustainable growth where effective monetary policies can improve investment, employment, and consumption by fostering a balanced and resilient economy. However, sustainable development is vital for harmonising economic growth, social equity, and environmental preservation. A number of factors have been discussed in the literature that impact sustainable development. However, this study explicitly tries to investigate the nexus among the monetary policy (MP) toward sustainable development (SD) with the mediation of e-banking services (e-BS) and moderation of financial risk management (FRM) from China drawing on stakeholder theory. It discovered a significant connection between monetary policy and sustainable development along with sub-dimensions of SD. Likewise, this study confirmed a positive mediating influence of e-BS between monetary policy and sustainable development. Finally, the study additionally ensured a positive moderation of financial risk between monetary policy and sustainable development, respectively. These outcomes bestow several interesting insights into monetary policy, e-banking services, financial risk management, and sustainable development.




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Measuring information quality and success in business intelligence and analytics: key dimensions and impacts

The phenomenon of cloud computing and related innovations such as Big Data have given rise to many fundamental changes that are evident in information and data. Managing, measuring and developing business value from the plethora of this new data has significant impact on many corporate agendas, particularly in relation to the successful implementation of business intelligence and analytics (BI&A). However, although the influence of Big Data has fundamentally changed the IT application landscape, the metrics for measuring success and in particular, the quality of information, have not evolved. The measurement of information quality and the antecedent factors that influence information has also been identified as an area that has suffered from a lack of research in recent decades. Given the rapid increase in data volume and the growth and ubiquitous use of BI&A systems in organisations, there is an urgent need for accurate metrics to identify information quality.




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Study on personalised recommendation method of English online learning resources based on improved collaborative filtering algorithm

In order to improve recommendation coverage, a personalised recommendation method for English online learning resources based on improved collaborative filtering algorithm is studied to enhance the comprehensiveness of personalised recommendation for learning resources. Use matrix decomposition to decompose the user English online learning resource rating matrix. Cluster low dimensional English online learning resources by improving the K-means clustering algorithm. Based on the clustering results, calculate the backfill value of English online learning resources and backfill the information matrix of low dimensional English online learning resources. Using an improved collaborative filtering algorithm to calculate the predicted score of learning resources, personalised recommendation of English online learning resources for users based on the predicted score. Experimental results have shown that this method can effectively backfill English online learning resources, and the resource backfilling effect is excellent, and it has a high recommendation coverage rate.




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A personalised recommendation method for English teaching resources on MOOC platform based on data mining

In order to enhance the accuracy of teaching resource recommendation results and optimise user experience, a personalised recommendation method for English teaching resources on the MOOC platform based on data mining is proposed. First, the learner's evaluation of resources and resource attributes are abstracted into the same space, and resource tags are established using the Knowledge graph. Then, interest preference constraints are introduced to mine sequential patterns of user historical learning behaviour in the MOOC platform. Finally, a graph neural network is used to construct a recommendation model, which adjusts users' short-term and short-term interest parameters to achieve dynamic personalised teaching recommendation resources. The experimental results show that the accuracy and recall of the resource recommendation results of the research method are always higher than 0.9, the normalised sorting gain is always higher than 0.5.




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Integrating MOOC online and offline English teaching resources based on convolutional neural network

In order to shorten the integration and sharing time of English teaching resources, a MOOC English online and offline mixed teaching resource integration model based on convolutional neural networks is proposed. The intelligent integration model of MOOC English online and offline hybrid teaching resources based on convolutional neural network is constructed. The intelligent integration unit of teaching resources uses the Arduino device recognition program based on convolutional neural network to complete the classification of hybrid teaching resources. Based on the classification results, an English online and offline mixed teaching resource library for Arduino device MOOC is constructed, to achieve intelligent integration of teaching resources. The experimental results show that when the regularisation coefficient is 0.00002, the convolutional neural network model has the best training effect and the fastest convergence speed. And the resource integration time of the method in this article should not exceed 2 s at most.




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Constitutional and international legal framework for the protection of genetic resources and associated traditional knowledge: a South African perspective

The value and utility of traditional knowledge in conserving and commercialising genetic resources are increasingly becoming apparent due to advances in biotechnology and bioprospecting. However, the absence of an international legally binding instrument within the WIPO system means that traditional knowledge associated with genetic resources is not sufficiently protected like other forms of intellectual property. This means that indigenous peoples and local communities (IPLCs) do not benefit from the commercial exploitation of these resources. The efficacy of domestic tools to protect traditional knowledge and in balancing the rights of IPLCs and intellectual property rights (IPRs) is still debated. This paper employs a doctrinal research methodology based on desktop research of international and regional law instruments and the Constitution of the Republic of South Africa, 1996, to determine the basis for balancing the protection of genetic resources and associated traditional knowledge with competing interests of IPLCs and IPRs in South Africa.




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Online allocation of teaching resources for ideological and political courses in colleges and universities based on differential search algorithm

In order to improve the classification accuracy and online allocation accuracy of teaching resources and shorten the allocation time, this paper proposes a new online allocation method of college ideological and political curriculum teaching resources based on differential search algorithm. Firstly, the feedback parameter model of teaching resources cleaning is constructed to complete the cleaning of teaching resources. Secondly, according to the results of anti-interference consideration, the linear feature extraction of ideological and political curriculum teaching resources is carried out. Finally, the online allocation objective function of teaching resources for ideological and political courses is constructed, and the differential search algorithm is used to optimise the objective function to complete the online allocation of resources. The experimental results show that this method can accurately classify the teaching resources of ideological and political courses, and can shorten the allocation time, with the highest allocation accuracy of 97%.




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An evaluation of customer trust in e-commerce market based on entropy weight analytic hierarchy process

In order to solve the problems of large generalisation error, low recall rate and low retrieval accuracy of customer evaluation information in traditional trust evaluation methods, an evaluation method of customer trust in e-commerce market based on entropy weight analytic hierarchy process was designed. Firstly, build an evaluation index system of customer trust in e-commerce market. Secondly, the customer trust matrix is established, and the index weight is calculated by using the analytic hierarchy process and entropy weight method. Finally, five-scale Likert method is used to analyse the indicator factors and establish a comment set, and the trust evaluation value is obtained by combining the indicator membership. The experiment shows that the maximum generalisation error of this method is only 0.029, the recall rate is 97.5%, and the retrieval accuracy of customer evaluation information is closer to 1.




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The right to access information under the GDPR

The present paper offers a critique of the General Data Protection Regulation in the realm of access to information. Even though the GDPR supports the constitutionally obvious position that the right to data protection does not outweigh other equally important rights, the enhanced protection of the right to the protection of personal data leads to the potential neglect of other constitutional rights, such as that of access to information. Data protection and access to information authorities should be established both on an EU, as well as at national level as a single authority. Scientific research must be facilitated through access to a multitude of information. The present article explores the question of data ownership and aims to propose a new system that will enhance access to information. A key tool of our research will be the comparative overview of existing legislative systems and a review of the different approaches in the case-law of independent authorities.




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Transformative advances in volatility prediction: unveiling an innovative model selection method using exponentially weighted information criteria

Using information criteria is a common method for making a decision about which model to use for forecasting. There are many different methods for evaluating forecasting models, such as MAE, RMSE, MAPE, and Theil-U, among others. After the creation of AIC, AICc, HQ, BIC, and BICc, the two criteria that have become the most popular and commonly utilised are Bayesian IC and Akaike's IC. In this investigation, we are innovative in our use of exponential weighting to get the log-likelihood of the information criteria for model selection, which means that we propose assigning greater weight to more recent data in order to reflect their increased precision. All research data is from the major stock markets' daily observations, which include the USA (GSPC, DJI), Europe (FTSE 100, AEX, and FCHI), and Asia (Nikkei).




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Sheer Curation of Experiments: Data, Process, Provenance

This paper describes an environment for the “sheer curation” of the experimental data of a group of researchers in the fields of biophysics and structural biology. The approach involves embedding data capture and interpretation within researchers' working practices, so that it is automatic and invisible to the researcher. The environment does not capture just the individual datasets generated by an experiment, but the entire workflow that represent the “story” of the experiment, including intermediate files and provenance metadata, so as to support the verification and reproduction of published results. As the curation environment is decoupled from the researchers’ processing environment, the provenance is inferred from a variety of domain-specific contextual information, using software that implements the knowledge and expertise of the researchers. We also present an approach to publishing the data files and their provenance according to linked data principles by using OAI-ORE (Open Archives Initiative Object Reuse and Exchange) and OPMV.




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Beyond The Low Hanging Fruit: Data Services and Archiving at the University of New Mexico

Open data is becoming increasingly important in research. While individual researchers are slowlybecoming aware of the value, funding agencies are taking the lead by requiring data be made available, and also by requiring data management plans to ensure the data is available in a useable form. Some journals also require that data be made available. However, in most cases, “available upon request” is considered sufficient. We describe a number of historical examples of data use and discovery, then describe two current test cases at the University of New Mexico. The lessons learned suggest that an instituional data services program needs to not only facilitate fulfilling the mandates of granting agencies but to realize the true value of open data. Librarians and institutional archives should actively collaborate with their researchers. We should also work to find ways to make open data enhance a researchers career. In the long run, better quality data and metadata will result if researchers are engaged and willing participants in the dissemination of their data.




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Kindura: Repository services for researchers based on hybrid clouds

The paper describes the investigations and outcomes of the JISC-funded Kindura project, which is piloting the use of hybrid cloud infrastructure to provide repository-focused services to researchers. The hybrid cloud services integrate external commercial cloud services with internal IT infrastructure, which has been adapted to provide cloud-like interfaces. The system provides services to manage and process research outputs, primarily focusing on research data. These services include both repository services, based on use of the Fedora Commons repository, as well as common services such as preservation operations that are provided by cloud compute services. Kindura is piloting the use of the DuraCloud2, open source software developed by DuraSpace, to provide a common interface to interact with cloud storage and compute providers. A storage broker integrates with DuraCloud to optimise the usage of available resources, taking into account such factors as cost, reliability, security and performance. The development is focused on the requirements of target groups of researchers.




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An empirical study on the nexus among the prices of commodities: an ARDL and bound test approach

This study investigates the nexus among the commodities: bitcoin, copper, gold, silver, crude oil, and iron ore. Previous studies on establishing the plausibility and the dynamic nexus among commodities are rare. This research attempts to fill this gap. This study investigates whether there are long-term and short-term links between commodities for the period 2010-2022 by applying the bounds testing method to co-integration and ECM, built using an ARDL model and establishing both short-term and long-term relationships among the economic variables analysed. The ECM confirmed the presence of some co-integration relationship for all the variables, both in the short and long term. A strong correlation was discovered among the commodities, which were greatly influenced by their lagged values. The results of this study provides an opportunity for policymakers and researchers to understand the nature of the relationship between the analysed variables and further support the development of new policies for economic sustainability.




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Towards Egocentric Way-Finding Appliances Supporting Navigation in Unfamiliar Terrain




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A Markov Decision Process Model for Traffic Prioritisation Provisioning