Certain trends in scientific research have important relevance to bioethics theory and practice. A growing stream of literature relates to increasing transparency and inclusivity of populations (stakeholders) in scientific research, from high volume data collection, synthesis, and analysis to verification and ethical scrutiny. The emergence of this stream of literature has implications for bioethics theory and practice. This paper seeks to make explicit these streams of literature and to relate these to bioethical issues, through consideration of certain extreme examples of scientific research where bioethical engagement is vital. Implications for theory and practice are derived, offering useful insights derived from multidisciplinary theory. Arguably, rapidly developing fields of citizen science such as informing science and others seeking to maximise stakeholder involvement in both research and bioethical engagement have emerged as a response to these types of issues; radically enhanced stakeholder engagement in science may herald a new maximally inclusive and transparent paradigm in bioethics based on lessons gained from exposure to increasingly uncertain ethical contexts of biomedical research.

Based on the diffusion of innovation (DOI) theory (Rogers, 2003), the uses and gratifications (U&G) theory, and trust theory, this study investigated the factors that influence the use of Twitter among the Kuwaiti community. The study surveyed Twitter users in Kuwait. A structured online questionnaire was used to collect data, and 463 respondents who provided complete answers participated. Multiple regression analysis was used to examine the effect of three theoretical perspectives on Twitter usage. The result of the analysis showed that Twitter usage is better explained by DOI constructs than by U&G constructs. The findings indicated that the perceived relative advantage from DOI, and the need for information, need to pass time, and need for interpersonal utility from the U&G approach, have a direct positive significant effect on the use of Twitter. None of the trust theory constructs was found to be significant in predicting the general use of Twitter. The study results help Twitter providers and users in individual or organizational contexts to understand what factors generally affect the usage of the Twitter service.

Aim/Purpose: The research problem of this study refers to the manner in which old and new mass media represented the significant social development surrounding two crashes of the Boeing 737 MAX airplane. Methodology: The study follows a qualitative case study methodology based on a sample of newspaper articles, TV programming, specialized technical publications, Twitter posts, and Facebook content. Contribution: The study contributes to understanding specifics and differences in representing extraordinary socio-economic events by different types of media. Findings: Key findings are that these media have constructed different realities surrounding the tragic events and exhibited informing distortions to different degrees. Recommendations for Practitioners: Practical implications of this study are relevant for the institutional and individual clients of informing with regard to selecting appropriate media for use. There are also implications for informers with regard to reducing distortions in informing. Recommendation for Researchers: Social media could be a channel for alternative learning rather than manipulation. Mainstream media were confirmed to be a loudspeaker for authorities as postulated in critical media research, and analytical media provided influential, deeper technical analysis. Future Research: As the Boeing case unfolds, it would be interesting to investigate any evolution in mediated realities.

Aim/Purpose: This study seeks to uncover the perceived quality factors of computer-mediated communication in business planning in which communication among teammates is crucial for collaboration. Background: Computer-mediated communication has made communicating with teammates easier and more affordable than ever. What motivates people to use a particular CMC technology during business planning is a major concern in this research. Methodology: This study seeks to address the issues by applying the concept of Information Product Quality (IPQ). Based on 21 factors derived from an extensive literature review on Information Product Quality (IPQ), an experimental study was conducted to identify the factors that are perceived as most relevant. Contribution: The findings in this study will help developers find a more customer-oriented approach to developing CMC technology design, specifically useful in collaborative work, such as business planning. Findings: This study extracted the three specific quality factors to use CMC technology in business planning: informational, physical, and service. Future Research: Future research will shed more light on the generality of these findings. Future studies should be extended to other population and contextual situations in the use of CMC.

Aim/Purpose: The present study aims to frame the relationship between job and personal resources (namely, organizational identification and emotional intelligence), burnout, and musculoskeletal disorders (i.e., back pain, upper limb pain, lower limb discomfort), into the theoretical framework provided by the JD-R health model. Background: Empirical research indicates a connection between burnout and the onset of musculoskeletal problems, one of the most important occupational health issues affecting all jobs and organizations. In light of the JD-R health model, we investigated the association between personal and job resources with burnout and musculoskeletal disorders. Methodology: An anonymous online questionnaire was answered by 320 workers (82.4% female, Mage = 42.18; SDage = 12.24) investigating their perceived level of burnout, the presence of musculoskeletal pain (back, neck, and shoulder), and their level of organizational identification and emotional intelligence. Descriptive analysis, correlation, and moderated mediation model were performed using SPSS. Contribution: We confirmed the role of personal and organizational resources in the salutogenic process considered by the JD-R health model. Emotional intelligence, decreasing the perceived level of burnout, limited the development of musculoskeletal disorders. Moreover, when organizational identification presented low and medium levels, the association between emotional intelligence and burnout strengthened. Findings: Our results showed a negative, indirect effect of emotional intelligence on musculoskeletal disorders via burnout. Moreover, we found a moderation of organizational organization, indicating that at low and medium levels of identification, the association between emotional intelligence and burnout is stronger. Recommendation for Researchers: In addition to work factors involved in the link between burnout and musculoskeletal disorders, it is also important to consider personal and emotional factors, which can decrease the occurrence of adverse consequences. Future Research: Future research developments could contribute to a deeper understanding of the mechanisms linking emotional intelligence, burnout, and musculoskeletal problems, as well as consider objective indicators of burnout levels or consider using ecological data collection methodologies (e.g., ecological momentary assessment), to identify patterns and associations between burnout and musculoskeletal disorders.

Aim/Purpose: To explore the incidence of addiction potential within the Iranian public working population, describing how many Iranian public employees fall within the diagnostic categories of low, moderate, and high addiction potential. Also, to investigate the predicting role of occupational variables such as perceived stress, job security, and job satisfaction on addiction potential and belonging to low, moderate, and high addiction potential diagnostic categories. Background: Substance addiction among employees can lead to several negative consequences at the individual and organizational levels. Also, it is the fourth cause of death in Iran. However, few studies have been conducted on the topic among employees, and non among Iranian employees. Methodology: The study participants were 430 employees working in governmental offices of the North Khorasan province, Iran. Descriptive statistical analysis and multiple linear regression analysis were conducted to explore the incidence of addiction potential within the analyzed population and to investigate whether occupational variables such as perceived stress, job security, and job satisfaction predicted low, moderate, or high addiction potential. Contribution: This paper suggests that perceived stress might act as a risk factor for developing addiction, whereas job security and job satisfaction might be protective factors against the likelihood of addiction development. Findings: More than half of the sample showed moderate to high addiction potential. Perceived stress was positively related to addiction potential. Job security and job satisfaction were negatively related to addiction potential. Recommendation for Researchers: When addressing the topic of substance addiction, researchers should focus on the preventative side of investigating it; that is, addiction risk rather than already unfolded addiction. Also, researchers should be mindful of the cultural context in which studies are conducted. Future Research: Future research might investigate other relevant occupational predictors in relation to employee addiction potential, such as leadership style, work-life balance, and worktime schedule, or expand on the relevant causal chain by including personality traits such as neuroticism.

Aim/Purpose: The study aims to examine the mediating role of job motivation and affective and normative commitment on the relationship between perceived organizational support (POS) and job turnover intention. Background: POS refers to employees’ beliefs and perceptions concerning the extent to which the organization values their contributions, cares about their well-being, and fulfils their socio-emotional needs. To date, research has shown that employee turnover is a complex construct resulting from the interplay of both individual and organizational variables, such as motivation and climate. Methodology: Cross-sectional data were collected from 143 employees of an Italian industrial company. Paper-and-pencil questionnaires were used to assess respondents’ POS, job motivation, affective and normative organizational commitment, and turnover intentions. Contribution: Specifically, in this research, we aim at examining (i) the indirect effect of POS on turnover intention via (ii) job motivation and (iii) normative and affective commitment. Findings: Results show that high POS is associated with high levels of job motivation and affective and normative commitment, which in turn are negatively linked to turnover intentions. Recommendation for Researchers: Researchers should not lose sight of the importance of studying and delving into the concept of turnover intention given that, from an organizational point of view, losing personnel means losing competencies, which need to be replaced through assessment, selection, training, and development, processes that are often challenging and expensive. Future Research: Future research should further investigate the role of motivation and commitment, other than additional variables, for POS and turnover intention. Longitudinal studies and further testing are required to verify the causal processes stemming from our model. Future research could consider linking employees’ self-reported measures with objective data concerning turnover rates.

Aim/Purpose: This study aims to explore students’ digital entrepreneurial intention (DEI) in Kuwait. Specifically, the aim is twofold: (i) to identify and examine the factors influencing and predicting students’ DEI, and (ii) to validate a model of DEI. Background: The advent of modern digital technologies has provided entrepreneurs with many opportunities to establish and expand their firms through online platforms. Although the existing literature on DEI has explored various factors, certain factors that could be linked to DEI have been neglected, and others have not been given sufficient attention. Nonetheless, there has been little research on students’ DEI, particularly in Kuwait. Methodology: To fulfill the research’s aims, a study was conducted using a quantitative method (a survey of 305 students at a non-profit university in Kuwait). Contribution: This study aimed to fill the research gap on the limited DEI research among Kuwait’s students. Several recommendations were suggested to improve the DEI among students in Kuwait. Findings: The study identified five factors that could influence an individual’s intention to engage in digital entrepreneurship. These factors include self-perceived creativity, social media use, risk-taking and opportunity recognition, digital entrepreneurship knowledge, and entrepreneurial self-perceived confidence. Significant solid correlations were between all five identified factors and DEI. However, only self-perceived creativity and entrepreneurial self-perceived confidence were identified as significant positive predictors of DEI among undergraduates in Kuwait. Nevertheless, the main contributor to this intention was the students’ self-perceived confidence as entrepreneurs. Recommendation for Researchers: Researchers should conduct further longitudinal studies to understand better the dynamic nature of DEI and execution. Future Research: Additional research is required to utilize probability sampling approaches and increase the sample size for more generalizable findings.

Aim/Purpose: This review paper aims to unveil some underlying machine-learning classification algorithms used for political election predictions and how stack ensembles have been explored. Additionally, it examines the types of datasets available to researchers and presents the results they have achieved. Background: Predicting the outcomes of presidential elections has always been a significant aspect of political systems in numerous countries. Analysts and researchers examining political elections rely on existing datasets from various sources, including tweets, Facebook posts, and so forth to forecast future elections. However, these data sources often struggle to establish a direct correlation between voters and their voting patterns, primarily due to the manual nature of the voting process. Numerous factors influence election outcomes, including ethnicity, voter incentives, and campaign messages. The voting patterns of successors in regions of countries remain uncertain, and the reasons behind such patterns remain ambiguous. Methodology: The study examined a collection of articles obtained from Google Scholar, through search, focusing on the use of ensemble classifiers and machine learning classifiers and their application in predicting political elections through machine learning algorithms. Some specific keywords for the search include “ensemble classifier,” “political election prediction,” and “machine learning”, “stack ensemble”. Contribution: The study provides a broad and deep review of political election predictions through the use of machine learning algorithms and summarizes the major source of the dataset in the said analysis. Findings: Single classifiers have featured greatly in political election predictions, though ensemble classifiers have been used and have proven potent use in the said field is rather low. Recommendation for Researchers: The efficacy of stack classification algorithms can play a significant role in machine learning classification when modelled tactfully and is efficient in handling labelled datasets. however, runtime becomes a hindrance when the dataset grows larger with the increased number of base classifiers forming the stack. Future Research: There is the need to ensure a more comprehensive analysis, alternative data sources rather than depending largely on tweets, and explore ensemble machine learning classifiers in predicting political elections. Also, ensemble classification algorithms have indeed demonstrated superior performance when carefully chosen and combined.

Labor pain and its relieving methods is one of the anxieties of mothers having a great impact on the quality of care during delivery as well as the patients' satisfaction. The propensity of using non-medicinal pain relief methods is increasing. The present study aimed to compare the effect of Acupressure at two GB-21 and SP06 points on the severity of labor pain. In this quasi-experimental single blind study started on December 2010 and ended on June 2011 in which 150 primiparous women were divided into three groups of Acupressure at GB-21 point, Acupressure at SP-6 point and control group. The intervention was carried out for 20 min at 3-4 and 20 min at 7-8 cm dilatation of Cervix. The pain severity was measured by Visual Analog Scale before and immediately, 30 and 60 min after the intervention. Then, the data were statistically analyzed. No significant difference was found among the 3 groups regarding the pain severity before the intervention. However, the pain severity it was reduced at 3-4 and 7-8 cm dilatation immediately, 30 and 60 min after the intervention in the two intervention groups compared to the control group (p<0.001). Nonetheless, no statistically significant difference was observed between the two intervention groups (p = 0.93). The results of the study showed that application of Acupressure at two GB-21 and SP-6 points was effective in the reduction of the severity of labor pain. Therefore, further studies are recommended to be performed on the application of Acupressure together with non-medicinal methods.

Mental illnesses are common among college students as well as their non-student peers, and the number and severity of these problems are increasing. It can be difficult to identify people suffering from mental illness and get the help they need early. So in this paper, the SqueezeR_MobileNet method is proposed. It performs feature fusion and early mental health prediction. Initially, outliers in the input data are detected and removed. After that, using missing data imputation and Z-score normalisation the pre-processing phase is executed. Next to this, for feature fusion, a combination of the Soergel metric and deep Kronecker network (DKN) is used. By utilising bootstrapping data augmentation is performed. Finally, early mental health prediction is done using SqueezeR_MobileNet, which is the incorporation of residual SqueezeNet and MobileNet. The devised approach has reached the highest specificity of 0.937, accuracy of 0.911 and sensitivity of 0.907.

This paper presents a novel deep learning technique called quantum dilated convolutional neural network-DenseNet (Q-DenseNet) for prediction of heart disease in spark framework. At first, the input data taken from the database is allowed for data partitioning using fast fuzzy C-means clustering (FFCM). The partitioned data is fed into spark framework, where pre-processed by missing data imputation and quantile normalisation. The pre-processed data is further allowed for selection of suitable features. Then, the selected features from the slave nodes are merged and fed into master node. The Q-DenseNet is used in master node for the prediction of heart disease. The performance improvement of the designed Q-DenseNet model is validated by comparing with traditional prediction models. Here, the Q-DenseNet method achieved superior performance with maximum of 92.65% specificity, 91.74% sensitivity, and 90.15% accuracy.

This study addresses a critical chain project scheduling (CCPS) problem regarding the feeding buffer. The main contribution of this study lies in determining the critical chain when the feeding buffer is considered along with the project buffer, a less addressed issue in the critical chain literature. Using a mixed-integer nonlinear programming (MINLP) model, the critical chain of a project with no break-down and no overflow is found. Moreover, the impact of the feeding buffer on the criticality of activities is discussed. The problem is solved using the Lingo software package for validation in small-sized instances. Since the CCPS is known as an NP-hard problem, a genetic algorithm (GA) is also designed to solve large-scale instances. The algorithm's performance is confirmed using various project scheduling library test problems. Sensitivity analysis is implemented based on some crucial parameters, and the critical chain is analysed after conducting several experiments. It is shown how considering the feeding buffer makes different critical chains and how shortlisting activities and resources are optimally managed.

One of the main tasks in tax administration is debt management. The main goal of this function is tax due collection. Statements are processed in order to select strategies to use in the debt management process to optimise the debt collection process. This work proposes to carry out a data mining process to predict debts of taxpayers with high probability of non-payment. The data mining process identifies high-risk debts using a survival analysis on a dataset from a tax administration. Three groups of tax debtors with similar payment behaviour were identified and a success rate of up to 90% was reached in estimating the payment time of taxpayers. The concordance index (C-index) was used to determine the performance of the constructed model. The highest prediction rate reached was 90.37% corresponding to the third group.

Programmatic Ad Mediation Explained Programmatic ad mediation allows publishers to manage multiple ad networks from a single platform, maximizing revenue and efficiency. This article explores how it works, its benefits, and tips for selecting the right platform. Key Takeaways Programmatic ad mediation streamlines the management of multiple ad networks through a unified platform, [...]

What is Biddable Media? Biddable media refers to digital advertising space purchased through real-time bidding. It’s a flexible and efficient way to ensure your ads reach the right audience. This article will cover the basics of biddable media and its benefits for your marketing strategy. Key Takeaways Biddable media operates through a real-time [...]

We extend the knowledge-based perspective to consider the impact of spin-out founders on knowledge transfer to new ventures. We argue that existing theory largely ignores the founder's role as team catalyst who mobilizes a team and transmits the team's knowledge to a new venture. We address this gap by building theory on the role of a spin-out founder as a facilitator of co-mobility, and whose impact on firm outcomes is mediated by the size and organizational experience of the recruited team. The support for our hypotheses, through use of linked employee-employer US Census data from the legal services industry, has theoretical and practical implications for the knowledge-based view and human resource strategies for both existing and entrepreneurial firms.

As research begins to accumulate on employee volunteering, it appears that this behavior is largely beneficial to employee performance and commitment. It is less clear, however, how employee volunteering is perceived by others in the workplace. Do colleagues award volunteering "credit"- for example, associating it with being concerned about others - or do they "stigmatize" it - for example, associating it with being distracted from work? Moreover, do those evaluations go on to predict how colleagues actually treat employees who volunteer more often? Adopting a reputation perspective, we draw from theories of person perception and attribution to explore these research questions. The results of a field study revealed that colleagues gave credit to employee volunteering when they attributed it to intrinsic reasons and stigmatized employee volunteering when they attributed it to impression management reasons. Ultimately, through the awarded credits, volunteering was rewarded by supervisors (with the allocation of more resources) and coworkers (with the provision of more helping behavior) when it was attributed to intrinsic motives - a relationship that was amplified when stigmas were low and mitigated when stigmas were high. The results of a laboratory experiment further confirmed that volunteering was both credited and stigmatized, distinguishing it from citizenship behavior, which was credited but not stigmatized.

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A man threatened to push a nine-year-old girl in the Union Canal as she cycled home from football training.

So, any thought of disobeying them must be destroyed – along with anyone daring to spread the idea that the oath is to the Constitution, not to a regime and its unlawful orders.

If you have read any of the NRA’s magazines, watch American Rifleman, or have seen some shows on The Outdoor Channel or The History Channel, you have seen Mark Keefe for years.

Imagine a rifle that doesn't just shoot; it speaks to the soul of the hunter, the adventurer, the collector. Enter the Nosler Limited Edition M21 Carbon Rifle.

CLOSE to one million youths have successfully claimed their eBelia credit via ShopeePay. As of June 7, the programme has succeeded in generating sales amounting to 120% of the total amount disbursed by the Ministry of Finance (MOF) through ShopeePay. Additionally, some 140,000 sellers and traders that accept ShopeePay have already benefited from the eBelia programme.

Head of ShopeePay Malaysia Alain Yee said: ”As one of the newest mobile wallets to enter a crowded space, it is indeed humbling to receive the resounding support from eligible eBelia participants. When compared against MOF’s announcement, the bulk of the 1.7 million successful applicants have chosen ShopeePay. This is possibly because our e-wallet can be used both online and offline nationwide, with a reach as far and wide as Semporna, Sabah; Miri, Sarawak; Kemaman and Gong Badak in Terengganu and Bachok, Kelantan.”

Yee added that based on the preliminary data from June 1 till 7, user behaviour amongst eBelia recipients suggest that the programme has driven adoption of e-wallets and is likely going to lead to long term usage.

“Of the total successful eBelia applicants via our mobile wallet, about 40% are new ShopeePay users that activated their e-wallet just for eBelia. Additionally, we are positive that customer retention rate amongst these new users will be high as over 20% have already topped up their e-wallet at least once within the first week of using ShopeePay,” he explained.

On what the recipients have been spending on, Yee shared that many were seen to be using the eBelia credit on very practical purchases: daily necessities, food and beverages, books, as well as home and living items, among others. A closer look into the spending pattern of these eBelia youths for the past week reveals the following (Observations are made based on top 100 merchants by transactions recorded offline, online (merchants’ webstores and Apps), and on Shopee.

THE term “trial by media” gained popularity in the late 20th and early 21st centuries.
It refers to the impact of television and newspaper coverage on an individual’s reputation, often shaping public perceptions of guilt or innocence before a court has rendered its verdict.

Trial by media creates a reality shaped more by perception than by objective truth, where opinions are formed before verified information can be fully assessed.

The delicate balance between sense and sensationalism, news and noise, civility and chaos, and balance and extremism can also become increasingly distorted.

The Ulu Tiram and GISBH cases have driven the media into a frenzy as both are considered matters of public interest. From broad overviews to minute details, nothing has been spared in the reporting.

Public comments reflect feelings of anger, resentment, frustration and disappointment toward the accused
or state institutions. Even the names of witnesses are often anticipated, jeopardising the confidentiality of the case.

A lackadaisical attitude in handling high-profile cases can ultimately lead to witnesses becoming hostile or biased.

The current situation illustrates how trial by media can create its own narrative, potentially undermining fair judicial proceedings and damaging the reputations of those involved.

It can also contaminate and influence witnesses’ memories, stances and views. Even if an accused individual is acquitted, the public may still perceive the person as guilty, leaving the individual’s reputation tarnished despite a verdict of innocence.

While the creation of social media has given us an extensive space to express our opinions, the lack of policing and regulations has allowed the widespread of rumours and prophecies in court cases.

The news disseminated through mainstream and social media can create multiple ideas, often leading to the presumption of guilt or innocence for the accused before the trial even begins. This is the exact definition of trial by media.

The principle of sub judice (under judicial consideration), though relevant, appears to be overlooked in the public discourse surrounding ongoing trials. The rule on sub judice seeks to safeguard the sanctity of court proceedings and ensure a fair trial for the accused in criminal cases.

Therefore, it would be apt for lawyers, prosecutors and the judiciary to take cognisance of the current situation and devise certain measures to ensure the impartiality of witnesses, and to avoid any spillage or contamination of evidence.

Expert witnesses, if appointed under section 45(1) of the Evidence Act, should not only be someone who is qualified in “science or art” but have a track record of being impartial and have not or will not mislead the court.

Impartiality here refers to individuals who abide by the law and do not have a track record of promoting repealed laws or overruled cases.

Although the court has the discretion to decide whether the expert evidence
is admissible, it is imperative for
experts to be scrutinised by the courts before accepting their views and opinions. In any event, it is trite law that expert opinion is not binding upon the court.

While the media shapes public debate and highlights cases of public interest, the unparalleled capacity of social media also offers lawyers an opportunity to volunteer and represent offenders who are in dire need of representation. Beyond concerns about legal fees, this is about striving to uphold justice. Some cases are simply meant to be pro bono.

With the proliferation of information available through mainstream and
social media platforms, lawyers and prosecutors should seize the opportunity to scour important details from these channels.

Unfortunately, very few lawyers have taken the bold step to assist those in desperate need of legal representation.

With the National Legal Aid Foundation unable to represent detainees under the Security Offences (Special Measures) Act 2012 during their trials and its potential dissolution, what would become of the poor and marginalised groups in need of legal representation?

Where are the pro bono lawyers
who are expected to uphold justice
and ensure the right to a fair
trial as enshrined in the Federal Constitution?

Legal advocates would do well to remember Martin Luther King Jr’s quote: “Injustice anywhere is a threat to justice everywhere.”

While no one can deny the media’s sterling role as the keeper of conscience and unraveller of wrongdoings, it is equally undeniable that the media has been able to entice vast reporting and responses from the public.

Therefore, it is essential to establish clear rules and regulations to safeguard individuals’ right to a fair trial, as stipulated in the Federal Constitution. Ultimately, what we seek is justice for all.

The writer is a criminologist and the deputy dean (Higher Degree) of
Faculty of Law, Universiti Malaya.
Comments: letters@thesundaily.com

I WRITE this letter with a heavy heart. After nearly three decades of loyalty to Malaysia Airlines (MAS), it pains me to say that our national carrier, once a symbol of pride and prestige, is rapidly losing its appeal.

As a frequent traveller since my 30s and 40s – flying MAS monthly for work across the globe – my commitment to our national airline has remained steadfast. Even in the face of criticisms, I stood by MAS, altering flights and routes just to support it.

Today, in my late 50s, I still travel monthly to Sarawak and take an annual trip abroad to Mecca. However, I now find myself questioning whether this loyalty is justified.

Sarawak is a gem waiting to be discovered, with immense tourism potential. However, with the current airfares, especially on MAS, many potential travellers are priced out, severely hampering the state’s tourism growth.

The recent prices to Kuching are, to put it plainly, shocking. Last-minute bookings are unavoidable at times, but I was appalled to be charged nearly RM4,700 for a return business ticket to Kuching. Even my staff, flying economy, paid close to RM3,000 for the same route.

Planning ahead does not seem to help much either; even when booked a month in advance, return tickets are close to RM3,000 for business class and over RM1,300 for economy. This level of pricing is absurd, especially for a domestic route.

I believe, as many do, that with premium prices should come a premium experience. Unfortunately, MAS no longer delivers on this. The business lounge, once a place to relax before flights, has deteriorated.

As I write this on Oct 30, the restrooms in the lounge are still under renovation – a situation I encountered throughout September as well.

The dining experience in the lounge has lost its lustre.

Recently, while attempting to enjoy a simple nasi lemak, I was served boiled eggs still in their shell. When I requested help to remove the shell, the response from the staff was, “we don’t do that”, which was disappointing and telling of how far standards have dropped.

Onboard, the situation does not improve. In business class, we now deal with seats that do not recline properly.

The food, an essential part of any long-haul experience, has worsened. On two recent occasions, the in-flight meals were barely edible, bordering on “off”. In one instance, the lack of quality even made me hesitate to eat.

The lack of comfort in facilities and amenities makes each flight less enjoyable than the last. Even my annual long-haul flights to Mecca on MAS, which I look forward to each year, have not been immune to these setbacks.

Travelling such distances should bring an experience that feels seamless and comfortable, but MAS has started to fall short even here.

Adding to this is the cumbersome process of booking tickets online. With ticket sales exclusively digital, resolving booking issues becomes frustratingly difficult.

Customer service, once a proud element of MAS’s offering, is increasingly subpar, with representatives often unable to assist adequately.

The only saving grace, as many loyal customers like myself would agree, are the cabin crew. Their friendliness and dedication are a testament to the heart and spirit MAS was once known for – they are MAS’s real assets.

If MAS continues along this trajectory, it will lose the loyalty of not only long-standing customers like myself but also the new generation of travellers.

Competing airlines like Emirates and Saudi Airlines are waiting in the wings, ready to welcome disillusioned MAS customers with open arms.

As I reluctantly contemplate flying with them, I realise how close MAS is to losing the competitive edge it once had. My hope is that MAS’s management and its owners take heed of these issues
and recognise the urgent need for improvement.

This is not just about ticket prices or outdated lounges; it is about restoring pride in our national airline and ensuring it represents Malaysia as it once did – with quality, excellence and care.

MAS has a legacy worth fighting
for, but only if the commitment to improvement is genuine. For the sake of all who continue to fly MAS out of loyalty and pride, I urge the airline’s leadership to act swiftly and decisively to bring MAS back to its roots as a serious and reliable airline worthy of our national identity.

Prof (Haji) Said Bani CM Din

Loyal (but concerned)
MAS traveller

BATU KAWAN: US-based medical devices company Dexcom Inc has officially opened its manufacturing facility, also its first offshore manufacturing site outside the United States, in Batu Kawan, Penang.

Penang Chief Minister Chow Kon Yeow said the RM2.83 billion strategic investment will bring more than 3,000 jobs to the state, contributing to a workforce set to positively impact the lives of over three million people worldwide.

Dexcom, founded in 1999, is a global leader in continuous glucose Monitoring (CGM) technology for individuals living with diabetes.

“The establishment of this new facility highlights Dexcom’s continued commitment to take control of health through innovative CGM systems. It also reaffirms Penang’s reputation as a global hub for advanced technological industries, reinforcing its position as a preferred destination for high-quality manufacturing and innovation,” the chief minister said in his speech at the opening ceremony here today.

Chow said Penang is on the right path towards becoming the medical technology (medtech) hub of Southeast Asia by leveraging on the state’s over 50 years of industry excellence.

“Housing the largest number of medtech companies nationally and regionally, Penang remains a highly attractive location for its infrastructure availability and ecosystem that meet the needs of the medtech industry.

“For the past five years (2019-2023), Penang garnered a total of RM5.8 billion worth of investments in the scientific and measuring equipment sector, representing 45% of the nation’s total investments in this sector, involving 33 projects and generating an estimated 4,630 employment opportunities,” he said.

Dubbed the Silicon Valley of the East, Penang has the highest concentration of medical technology companies in Malaysia and Southeast Asia to date. – Bernama

KUALA LUMPUR: As the takaful industry contends with escalating medical inflation and the rising costs of healthcare, the Malaysian Takaful Association (MTA) has called for increased government and private sector collaboration to ensure affordable, accessible protection options for all Malaysians.

MTA CEO Mohd Radzuan Mohamed envisions takaful becoming a leading option for Malaysians seeking protection.

With only 60% of the population currently insured or covered by takaful, he sees untapped potential among the remaining 40%, primarily in underserved and unserved communities.

“Our goal is to make takaful an accessible option, particularly for groups like the BM40 (top 20% of B40 and bottom 40% M40), who often do not receive enough attention from traditional agents,” he told SunBiz at the recent launch of Hijrah27.

Radzuan said the takaful sector has struggled to expand its market share, currently at about 20% after four decades.

In response, he said, they are considering how digital transformation, distribution enhancements and technology can address these challenges.

“Malaysia’s transformation plan and recent initiatives, like the financial sector blueprint, outline steps to close this gap by focusing on underserved communities, leveraging financial literacy campaigns, and engaging technology to make takaful accessible,” he added.

Additionally, he said co-payments, a shared cost model between the insurer and the insured, is seen as a potential solution to rising premiums fuelled by medical inflation.

“Collaborating with the Ministry of Health and Bank Negara Malaysia, takaful providers aim to develop cost-sharing models that help balance affordability and coverage. With co-payments, premiums could become more manageable, helping to mitigate the effects of medical inflation and making Takaful accessible for more people.”
While the adoption of co-payments is currently optional, Radzuan said, making it mandatory could have far-reaching implications on the takaful industry. “A balanced co-payment structure can be beneficial, but affordability must remain a priority to avoid defeating the purpose of protection,” he emphasised.

Looking forward, Radzuan said the association is exploring new technology-driven initiatives, such as the Hijrah27 framework, to improve customer service and operational efficiency. “Collaborations with fintech firms and the rise of AI-based solutions also show promise in elevating the industry’s standards and expanding reach,” he added.

TC SUBARU SDN. BHD., the exclusive distributor of Subaru vehicles in Malaysia, has announced its participation in this year’s Tokyo Auto Salon Kuala Lumpur, to be held at the Malaysian International Trade and Exhibition Centre (MITEC) from 8 to 10 November 2024. In an event at APW Bangsar, Subaru’s dealers, partners, media, and fans were treated to an exclusive preview of the “Kuala Lumpur Edition” Subaru BRZ and Subaru WRX, featuring a special livery by Motorsport Playground and a limited-edition streetwear line by Pestle & Mortar Clothing (PMC).

Inspired by a cultural fusion of Japanese engineering and Malaysian heritage, the livery created by Motorsport Playground brings an artistic twist to the Subaru BRZ and WRX. The design integrates Malaysia’s iconic Songket patterns with intricate geometric shapes and rich symbolism, transforming these high-performance vehicles into vibrant symbols of tradition and modernity. The livery also features the Malaysian national flower, Bunga Raya, in place of the usual Sakura motifs, infusing the design with local pride.

The collaborative project extends beyond the vehicles, with PMC unveiling an exclusive streetwear collection that mirrors this cultural blend. Each piece in the line embodies the precision of Japanese craftsmanship with contemporary Malaysian design, offering a unique style that resonates with both motorsport fans and fashion enthusiasts.

In a further showcase of performance, Subaru took on a thrilling time attack challenge at the PETRONAS Sepang International Circuit. The Subaru BRZ and WRX, under the expert preparation of TD Racing, completed the circuit with impressive times: the Subaru BRZ with manual transmission finished in 02:42:211, while the WRX with CVT clocked in at 02:43:472, driven by professional racer Freddie Ang.

Subaru’s presence at the Tokyo Auto Salon Kuala Lumpur will celebrate innovation, performance, and cultural fusion. The “Kuala Lumpur Edition” vehicles and PMC’s streetwear collection will be available for sale from 8 to 10 November 2024 at MITEC, offering fans a chance to own a piece of this unique collaboration.

Can't really say, Justin, without knowing how the Independent manages its content and social media presence. I have had two very interesting private conversations with a web content manager and a PR/social media consultant neither of whom, I hasten to add, work for The Independent. Both said that pressure is put on them to get as many "shares" and click throughs as possible. One confirmed that some of their clients clearly state in the commissioning briefs that titles are changed for social media to increase the click rate and that their performance is assessed and payments adjusted accordingly.

But the conclusion must be that The Independent, and not Facebook, is in the wrong here. (Although I suppose there could / should be an FB algorithm to prioritise the real title?)

I don't think we can blame Facebook for the misuse of the tags. They provide the technology and alternative social media titles usually do describe at least part of the original content, and the target audience maybe different compared with that for a website audience. In this case it has to be the Independent that is ultimately responsible, even if the title was written by a freelancer or contractor who, I presume, are paid by the Independent. It is clearly in the source code of the page on the Independent website, therefore they are responsible for it.

[…] has written a telling piece on her blog  with the example of this  newspaper article From Karen: How to write totally misleading headlines for social media :  Or how to seriously annoy intelligent people by telling deliberate […]

Digital lender Maya Bank, in partnership with Landers Superstore, has issued over 50,000 credit cards in just three months, making it one of the fastest growing credit cards in the country.

Pastor Apollo Quiboloy spent six months in hiding with no report that he ever required hospital confinement for any affliction. But perhaps arrest and detention without bail, in accommodations that a man wealthy enough to tool around in a private jet may not be used to, can trigger a “life-threatening” affliction.

Edited highlights from the presentations I gave at the WebSearch Academy on 17th October 2016 at the Olympia Conference Centre, London are now available on SlideShare.  They are also available on authorSTREAM. These are selected slides from the presentations; if you attended the event and would like copies of the full sets please contact me. … Continue reading WebSearch Academy presentations – edited highlights →