dis

Collaborative Transdisciplinary Research In A Small Institution: Challenges And Opportunities

Aim/Purpose: In this paper, we discuss how a Transdisciplinary (TD) and a Community Based Participatory Research (CBPR) initiative was conceptualized, developed, implemented, and sustained at a small academic institution with limited research infrastructure, emphasizing the role of capacity building. Background: Most examples of the implementation of TD research come from large-scale initiatives in research-intensive institutions or centers with multiple resources to establish collaborations among experts from different disciplines. However less is known about the implementation of TD and CBPR initiatives in small academic settings. Methodology: This paper includes a discussion of the challenges and lessons learned of this process in a teaching-intensive Hispanic Serving Institution (HSI), which included a research component as part of the institutional priorities when it transitioned to a 4-year college in 2001. Contribution: We hope that our experience helps other researchers in similar institutions to engage in this type of research. Findings: In this case, a collaborative TD and CBPR initiative was successfully implemented despite limited resources for capacity building and research infrastructure, as well as diversity among researchers and community members. Recommendation for Researchers: To sustain institutional collaborative capacity in this type of institution, authors recommend continuous capacity building efforts and the development of modules and/or courses to provide formal TD training for junior faculty while encouraging researchers to interact and collaborate. In addition, the importance of the role of the community liaison is highlighted. Impact on Society: Successful TD and CBPR initiatives may have a positive impact on the reduction or elimination of health disparities which involve complex phenomena that requires a broad view from different perspectives. Future Research: Even though capacity building can facilitate the implementation of TD and CBPR, many challenges arise as an inherent result of community engagement and the integration of different disciplines. Thus, the need of continuous reflection to acknowledge them becomes critical for advancing TD and CBPR efforts.




dis

Communicating Transdisciplinary Characteristics In Global Regulatory Affairs: An Example From Health Professions Education

Aim/Purpose: This paper describes the regulatory affairs discipline as a useful case in the study of both inter- and transdisciplinary science and dynamics related to communication across multiple boundaries. We will 1) outline the process that led to the development of transnational competencies for regulatory affairs graduate education, 2) discuss how the process highlights the transdisciplinary character of regulatory affairs, 3) provide implications for how to communicate the influence of this characterization to future healthcare professionals, and 4) draw conclusions regarding how our lessons-learned might inform other programs of study. Background: In the past few decades, the regulatory affairs profession has become more internationalized. This prompted the need for new competencies grounded in the transnational and cross-disciplinary contexts in which these professionals are required to operate. Methodology: A convenience sample of experienced regulatory affairs professionals from multiple disciplines contributed to the development of transnational competencies for a master’s program in regulatory affairs using a transdisciplinary framework. Contribution: An applied exemplar in which to understand how transdisciplinary characteristics can be communicated and applied in higher education. Recommendations for Practitioners: This paper recommends how competencies developed from a regulatory affairs program can serve as exemplars for other applied transdisciplinary higher education programs. Impact on Society: This framework provides a seldom-used reflective approach to regulatory affairs education that utilizes cross-disciplinary theory to inform competence-based formation of professionals.




dis

A Social Machine for Transdisciplinary Research

Aim/Purpose: This paper introduces a Social Machine for collaborative sensemaking that the developers have configured to the requirements and challenges of transdisciplinary literature reviews. Background: Social Machines represent a promising model for unifying machines and social processes for a wide range of purposes. A development team led by the author is creating a Social Machine for activities that require users to combine pieces of information from multiple online sources and file types for various purposes. Methodology: The development team has applied emergent design processes, usability testing, and formative evaluation in the execution of the product road map. Contribution: A major challenge of the digital information age is how to tap into large volumes of online information and the collective intelligence of diverse groups to generate new knowledge, solve difficult problems, and drive innovation. A Transdisciplinary Social Machine (TDSM) enables new forms of interactions between humans, machines, and online content that have the potential to (a) improve outcomes of sensemaking activities that involve large collections of online documents and diverse groups and (b) make machines more capable of assisting humans in their sensemaking efforts. Findings: Preliminary findings suggest that TDSM promotes learning and the generation of new knowledge. Recommendations for Practitioners: TDSM has the potential to improve outcomes of literature reviews and similar activities that require distilling information from diverse online sources. Recommendation for Researchers: TDSM is an instrument for investigating sensemaking, an environment for studying various forms of human and machine interactions, and a subject for further evaluation. Impact on Society: In complex areas such as sustainability and healthcare research, TDSM has the potential to make decision-making more transparent and evidence-based, facilitate the production of new knowledge, and promote innovation. In education, TDSM has the potential to prepare students for the 21st century information economy. Future Research: Research is required to measure the effects of TDSM on cross-disciplinary communication, human and machine learning, and the outcomes of transdisciplinary research projects. The developers are planning a multiple case study using design-based research methodology to investigate these topics.




dis

Facilitating Innovation in Interdisciplinary Teams: The Role of Leaders and Integrative Communication

Aim/Purpose: The complexity of scientific problems has spurred the development of transdisciplinary science, in which experts are brought together to collaborate across disciplinary and practice boundaries. These knowledge diverse teams can produce novel solutions, but they often fail to achieve their potential. Background: Leaders have a crucial role to play in enabling effective collaboration among these diverse experts. We propose that a critical predictor of whether a newly formed interdisciplinary team will perform well is the leader’s multidisciplinary breadth of experience, which we define as a leader’s possession of significant experience in multiple areas of research and practice. We suggest that these leaders will have the capability to skillfully manage the interactions within the team. Methodology: We test our prediction in a sample of 52 newly formed interdisciplinary medical research teams. We also observe and examine the communication patterns in a subset of these teams. Contribution: There is a lack of systematic study of the impact leaders have on newly formed interdisciplinary science teams whose members have little or no prior collaborative experience with each other, possess specialized knowledge, and have limited overlapping expertise. This study combines quantitative and qualitative methods to examine the effect of leader multidisciplinary experience on team communication patterns and innovation. Findings: Our study finds that teams are more innovative when their leader has a moderate breadth of multidisciplinary expertise. Exploration of team communication patterns suggests that leaders with moderate multidisciplinary breadth of experience actively stimulated information sharing across expert domains by choosing cross-cutting topics and drew individuals’ attention to the knowledge and approaches of others in the team. Recommendations for Practitioners: Insights from this work can have practical implications regarding how to best select and train leaders to facilitate cross-boundary collaboration in transdisciplinary science. This study elucidates a variety of communication strategies that leaders can to enhance the team innovativeness. Recommendation for Researchers: Further investigation into the underlying psychological states that these communication strategies elicit is needed. Future research should investigate psychological mediators such as knowledge consideration, perspective taking, and cognitive flexibility. Impact on Society: Transdisciplinary science is needed to solve society’s most complex problems. The more insight we gather about factors that can help these knowledge diverse teams to be successful, but more society will benefit. Future Research: More research is needed on team formation, leader experience, and team outcomes in transdisciplinary science teams in a variety of contexts.




dis

Complexity Leadership Theory and the Leaders of Transdisciplinary Science

Aim/Purpose: Given that leadership has been shown to play a key role in knowledge-producing organizations, leaders of transdisciplinary science have received surprisingly little empirical attention. This study addresses the research gap by examining leadership in the context of a new transdisciplinary research organization. Background: Drawing on complexity leadership theory—a framework developed for identifying behaviors that facilitate creativity, learning, and adaptability in complex adaptive systems—this study examines leadership roles and practices that affect the generation of adaptive dynamics in transdisciplinary science. Methodology: The study is based on a longitudinal, qualitative in-depth case study on a newly formed transdisciplinary research center and its leadership team. The data includes ethnographic observations from leadership meetings and interviews with leaders. Contribution: This unique empirical case contributes to the study of transdisciplinary science by shedding light on the actions of academic leaders as they try to support transdisciplinary conversation, learning, and collaboration in a new center. Findings: The analysis shows that the leaders relied on both enabling and administrative leadership practices in a way that made them the focal point of transdisciplinary knowledge integration and thus jeopardized the creation of adaptive dynamics throughout the organization. Recommendations for Practitioners: The study highlights the importance of having knowledge brokers and hybrid scholars in strategic positions at different levels of the transdisciplinary research organization already in its early stages. Recommendation for Researchers: Longitudinal qualitative case studies that rely on different types of data provide rich information on how new leadership conceptualizations are implemented in organizations and the complex ways in which they relate to knowledge creation processes and outcomes. Impact on Society: Transdisciplinary science has the potential to find cures to complex diseases. Understanding leadership in transdisciplinary science can help in maintaining transdisciplinary research activities in the long run and thus make it more impactful. Future Research: The use of leadership roles and practices will be examined at different developmental stages in the transdisciplinary research process.




dis

What is Collaborative, Interdisciplinary Reasoning? The Heart of Interdisciplinary Team Research

Aim/Purpose: Collaborative, interdisciplinary research is growing rapidly, but we still have limited and fragmented understanding of what is arguably the heart of such research—collaborative, interdisciplinary reasoning (CIR). Background: This article integrates neo-Pragmatist theories of reasoning with insights from literature on interdisciplinary research to develop a working definition of collaborative, interdisciplinary reasoning. The article then applies this definition to an empirical example to demonstrate its utility. Methodology: The empirical example is an excerpt from a Toolbox workshop transcript. The article reconstructs a cogent, inductive, interdisciplinary argument from the excerpt to show how CIR can proceed in an actual team. Contribution: The study contributes operational definitions of ‘reasoning together’ and ‘collaborative, interdisciplinary reasoning’ to existing literature. It also demonstrates empirical methods for operationalizing these definitions, with the argument reconstruction providing a brief case study in how teams reason together. Findings: 1. Collaborative, interdisciplinary reasoning is the attempted integration of disciplinary contributions to exchange, evaluate, and assert claims that enable shared understanding and eventually action in a local context. 2. Pragma-dialectic argument reconstruction with conversation analysis is a method for observing such reasoning from a transcript. 3. The example team developed a strong inductive argument to integrate their disciplinary contributions about modeling. Recommendations for Practitioners: 1. Interdisciplinary work requires agreeing with teammates about what is assertible and why. 2. To assert something together legitimately requires making a cogent, integrated argument. Recommendation for Researchers: 1. An argument is the basic unit of analysis for interdisciplinary integration. 2. To assess the argument’s cogency, it is helpful to reconstruct it using pragma-dialectic principles and conversation analysis tools. 3. To assess the argument’s interdisciplinary integration and participant roles in the integration, it is helpful to graph the flow of words as a Sankey chart from participant-disciplines to the argument conclusion. Future Research: How does this definition of CIR relate to other interdisciplinary ‘cognition’ or ‘learning’ type theories? How can practitioners and theorists tell the difference between true intersubjectivity and superficial agreeableness in these dialogues? What makes an instance of CIR ‘good’ or ‘bad’? How does collaborative, transdisciplinary reasoning differ from CIR, if at all?




dis

Transdisciplinary Knowledge Producing Teams: Toward a Complex Systems Perspective

Aim/Purpose: Transdisciplinarity is considered as a framework for understanding knowledge producing teams (KPTs). Features of transdisciplinary knowledge producing teams (TDKPTs) are provided using a complex adaptive systems (CAS) lens. TDKPT features are defined and linked to complexity theory to show how team participants might develop skills that more truly express complex adaptive conditions. Background: TDKPTs are groups of stakeholder participants tasked with producing knowledge across disciplinary, sectoral, and ecological boundaries. TDKPTs reflect components of complex adaptive systems (CAS) and exemplify how CAS behave and function. Methodology: The paper accesses literature from the Science-of-Team-Science (SciTS), complexity theory, and systems theory to construct a typology of the features of TDKPTs. Contribution: This paper provides a list of features developed from a diverse body of literature useful for considering complexity within TDKPTs. Findings: The paper proposes a series of features of transdisciplinary knowledge producing teams. In addition, the authors identify important skill building aspects needed for TDKPTs to be successful. Recommendations for Practitioners: The paper provides a framework by which team functioning can be considered and enhanced within TDKPTs. Recommendation for Researchers: The paper suggests categorical features of transdisciplinary teams for research on the collaborative processes and outcomes of TD teams. Future Research: Knowledge producing team members need to engage in theoretical, episte-mological, and methodological reflections to elucidate the dynamic nature of TD knowledge producing teams. Understanding how conflict, dissonance, and reciprocal interdependencies contribute to knowledge generation are key areas of future research and inquiry.




dis

Transdisciplinary Communication: Introduction to the Special Issue

Aim/Purpose: This is an introductory paper for the Special Series on transdisciplinary communication. It summarizes the various articles in the special series and raises questions for future investigation.




dis

International Standard of Transdisciplinary Education and Transdisciplinary Competence

Aim/Purpose: The year 2020 marks the 50th anniversary of the first official definition of the term “transdisciplinarity.” This paper focuses on a critical analysis of the development of modern transdisciplinarity since its inception. Background: The article presents two main directions for the development of transdisciplinarity. It also shows its identification features, strengths, and weaknesses, as well as the significant role transdisciplinarity plays in science and education. Methodology: The methodology employed in this article is a content analysis of resolutions of international forums as well as articles on transdisciplinarity published from 1970 to 2019. Contribution: For one reason or the other, several of these authors did not quote the opinions of the original authors of transdisciplinarity. The subsequent use of those articles by other authors thus posed some ambiguities about the place and role of transdisciplinarity in science and education. The advent of e-databases has made it possible to access the original forum articles. This further made it possible to refine the original content of the term “transdisciplinarity” and to trace its development without mixing it with vague opinions. Based on these findings, the perception of transdisciplinarity as a marginal trend in science and education could be eliminated. Findings: This paper shows how modern transdisciplinarity is developing into two main directions: transdisciplinarity in science as well as transdisciplinarity in education. These orientations have individual goals and objectives. The transdisciplinarity of scientific research helps to complete the transformation of the potential for interdisciplinary interaction and the integration of disciplines. Whereas, in education, transdisciplinarity (meta-discipline) is about developing an international standard for transdisciplinary education and also describing the content of transdisciplinary competence for students of diverse disciplines at all levels of higher education (bachelor’s, master’s and postgraduate studies). Recommendation for Researchers: Transdisciplinary research involves the interaction of people with disciplinary knowledge plus a degree of scientific outlook. Since disciplinary knowledge domains remain in their disciplinary boxes, it is, therefore, advisable to generalize disciplinary knowledge rather than force them to interact. This is the basis for proposing the systems transdisciplinary approach—which provides a methodology for unifying and generalizing disciplinary knowledge. Future Research: As the research shows, the organizers of modern international forums do not take into account the division of transdisciplinarity development trends. To increase the effectiveness and significance of such forums, it is necessary to return to the practice of organizing special international forums on the transdisciplinarity of science and that of education.




dis

Challenges in Designing Curriculum for Trans-Disciplinary Education: On Cases of Designing Concentration on Informing Science and Master Program on Data Science

Aim/Purpose: The growing complexity of the business environment and business processes as well as the Big Data phenomenon has an impact on every area of human activity nowadays. This new reality challenges the effectiveness of traditional narrowly oriented professional education. New areas of competences emerged as a synergy of multiple knowledge areas – transdisciplines. Informing Science and Data Science are just the first two such new areas we may identify as transdisciplines. Universities are facing the challenge to educate students for those new realities. Background: The purpose of the paper is to share the authors’ experience in designing curriculum for training bachelor students in Informing Science as a concentration within an Information Brokerage major, and a master program on Data Science. Methodology: Designing curriculum for transdisciplines requires diverse expertise obtained by both academia and industries and passed through several stages - identifying objectives, conceptualizing curriculum models, identifying content, and development pedagogical priorities. Contribution: Sharing our experience acquired in designing transdiscipline programs will contribute to a transition from a narrow professional education towards addressing 21st-century challenges. Findings: Analytical skills, combined with training in all categories of so-called “soft skills”, are essential in preparing students for a successful career in a transdiciplinary area of activities. Recommendations for Practitioners: Establishing a working environment encouraging not only sharing but close cooperation is essential nowadays. Recommendations for Researchers: There are two aspects of training professionals capable of succeeding in a transdisciplinary environment: encouraging mutual respect and developing out-of-box thinking. Impact on Society: The transition of higher education in a way to meet current challenges. Future Research The next steps in this research are to collect feedback regarding the professional careers of students graduating in these two programs and to adjust the curriculum accordingly.




dis

The Informing Science Institute: The Informing Science of a Transdiscipline

Aim/Purpose: The Informing Science Institute (ISI) is an informing system, designed using informing science principles, for the express purpose of informing researchers who study problems related to informing. This paper describes the ISI as an applied instance of an informing system and analyzes the channels, informers, and clients of the ISI. Background: This paper begins with a brief overview of the current activity of the ISI, as well as an introduction to informing science philosophy and an explanation of the need for a transdiscipline. The ISI is a non-profit organization that provides several informing channels, including 13 open-access, peer-reviewed journals, as well as conferences, books, and outreach activities. Methodology: Statistical analyses of the authors, institutions, and countries of origin were conducted for every ISI paper published between 1998 and December of 2019. Additionally, interviews were conducted with 5 current and former Editors-in-Chief of ISI journals. Contribution: This paper provides a current description and analysis of the ISI informing system’s channels, informers, and clients. Findings: The ISI has published over 4,100 articles by over 4,500 authors from over 600 universities. Statistical analyses of articles published in ISI journals demonstrated that the ISI is characterized in part by robust international participation, with significant participation by authors from countries that have been traditionally under-represented in academic publications. The ISI achieved these outcomes through the use of the philosophical principles and design guidelines for informing science.




dis

What is Research Rigor? Lessons for a Transdiscipline

Aim/Purpose: Use of the term “rigor” is ubiquitous in the research community. But do we actually know what it means, and how it applies to transdisciplinary research? Background: Too often, rigor is presumed to mean following an established research protocol scrupulously. Unfortunately, that frequently leads to research with little or no impact. Methodology: We identify a sample of 62 articles with “rigor” in the title and analyze their content in order to capture the range of perspectives on rigor. We then analyze how these findings might apply to informing science. Contribution: This paper offers an approach to defining rigor that is theory based and appropriate for transdisciplinary research. Findings: Rigor definitions tend to fall into one of two categories: criteria-based and compliance-based. Which is appropriate depends on the research context. Even more variation was found with respect to relevance, which is often used as a catch-all for research characteristics that aren’t associated with rigor. Recommendations for Practitioners: Recognize that when researchers are referring to rigor and relevance, they of-ten mean these to apply to other researchers rather than to practice. When funding research, it is important to understand who the rigor and relevance are directed towards. Recommendations for Researchers: When using the term “rigor”, think carefully about which meaning is intended and be transparent about that meaning in your writing. Impact on Society: A great deal of public money is invested in achieving research rigor. Society should be aware of what it is buying with that funding. Future Research: Developing a better understanding of research fitness and the factors that contribute to it.




dis

The Effect of Team Communication Behaviors and Processes on Interdisciplinary Teams’ Research Productivity and Team Satisfaction

Aim/Purpose: There is ample evidence that team processes matter more than the characteristics of individual team members; unfortunately, very few empirical studies have examined communication process variables closely or tied them to team outcomes. Background: The University of Miami Laboratory for Integrated Knowledge (U-LINK) is a pilot funding mechanism that was developed and implemented based on empirically-established best practices established in the literature on the Science of Team Science (SciTS). In addition to addressing grand societal challenges, teams engaged in processes designed to enhance the process of “teaming”. This study uses the Inputs-Mediator-Outputs-Inputs (IMOI) model as a blueprint for an investigation into how team communication processes (shared communication, shared leadership, formal meetings, informal meetings) influence intermediary team processes (goal clarity, role ambiguity, process clarity, trust) and team outcomes (team satisfaction, team productivity). Methodology: Monte Carlo methodologies were used to explore both longitudinal self-report (survey of communication and team outcome variables) data and objective data on scholarly productivity, collected from seventy-eight members of eleven real-world intact interdisciplinary teams to explore how team communication processes affect team outcomes. Contribution: This study is among the few that centers communication practice and processes in the operationalization and measurement of its constructs and which provides a test of hypotheses centered on key questions identified in the literature. Findings: Communication practices are important to team processes and outcomes. Shared communication and informal meetings were associated with increased team satisfaction and increased research productivity. Shared leadership was associated with increased research productivity, as well as improved process and goal clarity. Formal meetings were associated with increased goal clarity and decreased role ambiguity. Recommendation for Researchers: Studying intact interdisciplinary research teams requires innovative methods and clear specification of variables. Challenges associated with access to limited numbers of teams should not preclude engaging in research as each study contributes to our larger body of knowledge of the factors that influence the success of interdisciplinary research teams. Future Research: Future research should examine different team formation and funding mechanisms and extend observation and data collection for longer periods of time.




dis

Transdisciplinarity: Marginal Direction or Global Approach of Contemporary Science?

Aim/Purpose: The article is designed to contradict the existing opinion that “transdisciplinarity is a marginal direction of contemporary science.” Background: The difficulties of implementing transdisciplinarity into science and education are connected with the fact that its generally accepted definition, identification characteristics, and methodological features are still missing. In order to eliminate these disadvantages of transdisciplinarity, its prime cause and initial idea had to be detected. Then an attempt was made to analyze correspondence of the existing opinions about transdisciplinarity with the content of its prime cause and initial ideas. Methodology: The bibliometric content analysis of the literature reviews on the subject of transdisciplinary was used in order to determine correspondence of the opinions about transdisciplinarity with the meaning of its prime cause and initial ideas, as well as to generalize these opinions. This method allowed detecting and classifying opinions into 11 groups including 39 stereotypes of transdisciplinarity. For substantiation of transdisciplinary approaches consistency with the approaches of the contemporary science C.F. Gauss random variables normal distribution was used. The “Gauss curve” helped to show the place of transdisciplinary and systems transdisciplinary approaches in the structure of academic and systems approaches. The “Gauss curve” demonstrated the step-by-step broadening of the scientific worldview horizon due to sequential intensification of synthesis, integration, unification, and generalization of the disciplinary knowledge. Contribution: Based on rethinking the results from bibliometric content analysis of the literature reviews, the generalized definition of transdisciplinarity could be formulated, as well as the definition for the transdisciplinary and systems transdisciplinary approaches could be given. It was shown that transdisciplinarity is a natural stage for development of contemporary science and education, and the transdisciplinary approaches were capable to suggest the methods and tools to solve the complex and poorly structured problems of science and society. Findings: Many existing stereotypes of transdisciplinarity do not meet its prime cause and initial ideas. Such stereotypes do not have deep philosophic and theoretical substantiation, as well as not suggesting the transdisciplinary methods and tools. Thus, the authors of such stereotypes often claim them to be transdisciplinary or suggest perceiving them as transdisciplinarity. This circumstance contributed to the fact that many disciplinary scientists, practitioners, and initiators of higher education view transdisciplinarity as a marginal direction of contemporary science. Based on the generalized definition of transdisciplinarity, as well as its prime cause and initial ideas, we managed to show that transdisciplinarity is presented in contemporary science in the form of two different approaches: the transdisciplinary approach and the systems transdisciplinary approaches. The objective of the transdisciplinary approach is ensuring science development at the stage of synthesis and integration of disciplinary knowledge. The objective of the systems transdisciplinary approach is ensuring solving of modern society problems using unification and generalization of disciplinary knowledge. Recommendation for Researchers: The researchers should consider that within the limits of the transdisciplinary approach the disciplinary specialists are managed. Within the limits of the systems transdisciplinary approach the disciplinary knowledge is managed. Thus, the transdisciplinary approach is efficient for organization and research with participation of the scientists of complementary disciplines. An example for such research can be a team of researchers of medical disciplines and complimentary disciplines from chemistry, physics, and engineering. The systems transdisciplinary approach is efficient for organization and performance of research with participation of scientists of non-complementary disciplines, for example, economics, physics, meteorology, chemistry, ecology, geology, and sociology. Future Research: In terms of the main initial idea, transdisciplinarity is formed as a global approach. The global approach should have a traditional institutional form: it should be a science discipline (meta-discipline) and have carriers with the transdisciplinary worldview. Training for such carriers can be organized by the universities within the limits of the systems transdisciplinarity departments and Centers of Systems Transdisciplinary Retraining for Disciplinary Specialists. Thus, it is reasonable to initiate discussion for the idea to reform the disciplinary structure of the universities considering creation of such departments and centers.




dis

Facilitating Scientific Events Guided by Complex Thinking: A Case Study of an Online Inter/Transdisciplinary Advanced Training School

Aim/Purpose This paper aims to illustrate, through an exploratory ideographic case study, how a Complex Thinking framework can inform the design of scientific events and the facilitation of scientific Inter and Transdisciplinary groups towards positive emergent outcomes, both at the level of the functioning of the group and the collective complexity of their thinking. Moreover, it aims to show how the choice of facilitation strategies can contribute to positive emergent outcomes in the context of a fully online event, with its inherent constraints. Finally, this study aims to conduct an exploratory qualitative evaluation of the participants’ experiences during School, with a focus on the processes and how they relate to the aims of the School and the goals of the facilitation. Background Science needs to embrace modes of knowing capable of generating more complex (differentiated, integrated, recursively organized, emergent), ecologically fit, and creative responses, to meet the complexity of the world’s challenges. New formats and strategies are required that attend to the facilitation of Inter and Transdisciplinary scientific events and meetings, towards creative and complex outcomes. A Complex Thinking framework provides suggestions for the facilitation of Inter and Transdisciplinary meetings and events through targeting key properties which may lead to the emergence of complex and creative outcomes. Methodology We adopt an ideographic case study approach to illustrate how a complex systems approach, in particular a Complex Thinking framework, grounded in an enactive view of cognition, guided the design choices and the facilitation strategies of an online Inter and Transdisciplinary Advanced Training School (Winter School). We aim to illustrate how the facilitation strategies were selected and used to promote deep and creative interactions within the constraints of an online environment. We adopt an exploratory qualitative approach to investigate the participants’ reports of their experiences of the School, in light of the principles and goals that guided its design and facilitation. Contribution This paper opens a new area of theoretical and applied research, under the scope of a Complex Thinking framework, focused on the facilitation of Inter and Transdisciplinarity at scientific events, meetings, and discussions towards complex and creative outcomes. Findings The results of the exploratory qualitative analysis of the participants’ experiences regarding the event suggest a critical role of its methodology in fostering rich, deep, and constructive interactions, in leading to the emergence of a collective group experience, to the integration of ideas, and in facilitating transformative personal experiences, under the effects of the emergent group processes. It suggests that the strategies employed were successful, anticipating and overcoming the particular constraints of an online event. Recommendations for Practitioners This case study suggests that a Complex Thinking framework can fruitfully guide the design of facilitation strategies and activities for scientific events and meetings, activating a number of key relational processes that contribute to or boost the emergence of positive group experiences and the production and integration of novel ideas. Recommendations for Researchers This study calls for action-oriented and applied research focused on the developmental evaluation of innovations, regarding the facilitation of scientific creativity and integration, within the scope of a Complex Thinking approach. Impact on Society This paper calls for new modes of organization and formats of scientific activities, suggesting that Inter and Transdisciplinary events and meetings may benefit from intentional management and facilitation of interactions between participants to produce transformative impacts. It demonstrates the importance of the organizational principles used to plan and run events that engage multiple and various societal agents, from academics to practitioners and social activists, towards enhancing their richness and relevance to complex real-world challenges. Future Research This study highlights the need for process-focused systematic case study research using complex systems-informed designs to explore how and which facilitation strategies may promote which (interaction of) properties of Complex Thinking and associated processes and how, and under which conditions, these lead to more complex and creative outcomes.




dis

Informing Science and International Relations: Transdisciplinarity of the Concepts Civilization, Ideology, and Geopolitics

Aim/Purpose: The integration of knowledge through the transdisciplinary method with the three concepts civilization, ideology, and geopolitics (CIG) enables the analysis of international relations in a new perspective and the informing strategists of countries, organizations, analysts, clients, etc. These three concepts express the transdisciplinarity that offers a new theoretical explanation and the informing science approach. Background: The integration of knowledge using the three concepts for the analysis of international relations has found adequate explanations from 1890 until the withdrawal of the United States from Afghanistan. Therefore, the CIG model theoretically and practically finds support for more than a century, as argued in the paper. Methodology: The present paper uses a mixed theory based on transdisciplinary methodology and informing science. The literature was reviewed to find and build the theoretical basis and provide appropriate examples. The theory is also based on the model used by Francis Fukuyama in his books on building and dissolution of states (middle-range theory). Contribution: This paper enables the rethinking of the limitations of research on a theoretical and practical basis that is done in many scientific circles, not to eliminate others but to enrich science even more. Findings: In the paper, the main findings are the following: Integrating the three CIG concepts according to the transdisciplinary method offers a new perspective to explain international relations using the IS method; The integration of the three concepts is worthwhile after 1980, when the model of cabinet governments falls, Bismarck falls, and public opinion starts to emerge; It was after 1980 that theories of civilization and geopolitics began to emerge along with ideologies to apply in practice; These three concepts offer explanations based on a CIG zone and in the periphery of the CIG zone. In the CIG zone the security sphere is more stable and long-term, while in periphery the cooperation is temporary and not long termed; The paper shows that the Cold War period is divided into two periods; The paper also finds that CIG explains with examples the events that happened after the Cold War and until present days; The paper also shows, based on the strategies of the superpowers, how they are extending their influence based on the CIG concepts. The paper also shows new patterns of cooperation and clashes between the superpowers’ security zones, which also provide an explanatory perspective for the USA withdrawal from Afghanistan. (We do not talk in the paper about the Afghanistan issue and USA withdrawal). Recommendation for Researchers: Scientific attributes in the integration of knowledge give researchers a more open and comprehensive perspective to make more accurate and practical analyses of international relations. According to this model, other theories are enriched that use the transdisciplinary method, IS, and the CIG as a model for the integration of knowledge. Future Research: Researchers and practitioners of this CIG model can find answers such as “Why did the USA fail in Afghanistan and why was it successful in Kosovo?” as well as other questions about finding a solution for Iraq, cooperation with China, etc.




dis

Covid-19: Systems Transdisciplinary Generalization, Technical and Technological Ideas, and Solutions

Aim/Purpose: The Covid-19 pandemic has created many adverse effects. It overloads the healthcare system, causes deaths, and angers some at anti-covid restrictions. This study examines the feasibility of using technical and technological ideas to overcome these effects. The solution is based on new knowledge about the virus, its nature, formation, and activation in the environment. Background: The rapid spread of a new coronavirus infection is taking place against the background of a lack of time required to create new treatment scenarios for the disease, development, production, and vaccine safety research. In such a situation, it became necessary to gain this time for organizing and conducting events that could reduce the burden on the healthcare system. Methodology: The science that studies the morphology, physiology, genetics, ecology, and evolution of viruses is virology. The modern development of virology is moving towards a more accurate and comprehensive description of the mechanisms of interaction of viruses with the host organism. This contributed to the emergence of genomics, transcriptomics, proteomics, and immunomics. However, in virology, there is no particular discipline that sets itself three fundamental goals: to substantiate a single concept of the emergence of viruses; to study the natural mechanisms of formation of virus molecules in the environment; to describe the natural mechanisms of activation of certain viruses in the environment that cause viral pandemics. As a result, there are many articles among the published scientific articles on viruses dealing with the mechanisms of interaction of viruses with the host organism. However, there are no articles on the natural mechanisms of formation and activation of certain viruses in the environment. In the absence of such specialized articles, we were forced to use the method of systems transdisciplinary generalization of disciplinary knowledge to achieve our article’s purpose. Generalization created new knowledge about the nature of viruses, about the mechanisms of their formation and activation in the environment and cells of biological organisms. It is logical to assume that to synchronize the state of biological objects of all functional ensembles on the planet, it is necessary to create and activate appropriate “technological tools.” We have suggested and proved that RNA viruses play the role of such tools. Piezoelectricity activates viruses. It occurs during the compression and stretching of sedimentary rocks and bases of continental plates in different territories. Contribution: The systems transdisciplinary generalization of the knowledge of scientific disciplines made it possible to edit the concept of viruses, to eliminate stereotypes that arose due to the use of unsuccessful analogies. As a result of this generalization, it was possible to prove that viruses are not intracellular parasites. The virus is a “technological tool” of the planetary organizing component. This “tool” aims to correct the genetic programs of organisms of all functional ensembles (plants, animals, people), which will maintain the state of organisms and the parameters of their metabolism in changing environmental conditions. Findings: The viruses that triggered pandemics in the 20th century and early 21st century are RNA viruses. RNA molecules play the role of “technological tools” that the planetary organizing component uses to carry out short-term and long-term adjustments and constant support of the genetic programs of biological organisms. Therefore, in such a situation, it is advisable to talk not about the fight against the virus but only about eliminating the negative manifestations of the Covid-19 pandemic: reducing the number of people in need of emergency hospitalization, eliminating cases of the acute course of the disease and deaths. It is proposed to use certain technical and technological ideas and solutions to eliminate these negative manifestations. Recommendation for Researchers: This paper recommends that researchers use new interdisciplinary and transdisciplinary approaches. They challenge assumptions and conclusions about the nature of viruses, and the mechanisms of their formation and activation in the environment can initiate. Such new research might describe the mechanisms that form and activate viruses in the environment and the body’s cells. They also might provide practical use of this knowledge to eliminate the multiple speculations and fears that arise against the background of reports of the likely appearance of more deadly viruses and viral infections. Future Research: The results of a systems transdisciplinary generalization of disciplinary knowledge about the nature and purpose of viruses are essential for expanding the horizon of the scientific worldview. Future fundamental research on the mechanisms of objective organizing constituents, a general description given in this article, will contribute to a deeper understanding of chemical and biological evolution mechanisms in which modern humanity is involved. In due time, such an understanding will allow a new look at the existing scenarios of the world socio-economic order, explore and describe new principles of sustainable development of society.




dis

Rationalizing Fiction Cues: Psychological Effects of Disclosing Ads and the Inaccuracy of the Human Mind When Being in Parasocial Relationships

Aim/Purpose: Parasocial relationships are today established on social media between influencers and their followers. While marketing effects are well-researched, little is known about the meaning of such relationships and the psychological mechanisms behind them. This study, therefore, explores the questions: “How do followers on Instagram interpret explicit fiction cues from influencers?” and “What does this reveal about the meaning of parasocial attachment?” Background: With a billion-dollar advertising industry and leading in influencing opinion, Instagram is a significant societal and economic player. One factor for the effective influence of consumers is the relationship between influencer and follower. Research shows that disclosing advertisements surprisingly does not harm credibility, and sometimes even leads to greater trustworthiness and, in turn, willingness to purchase. While such reverse dynamics are measurable, the mechanisms behind them remain largely unexplored. Methodology: The study follows an explorative approach with in-depth interviews, which are analyzed with Mayring’s content analysis under a reconstructive paradigm. The findings are discussed through the lens of critical psychology. Contribution: Firstly, this study contributes to the understanding of the communicative dynamics of influencer-follower communication alongside the reality-fiction-gap model, and, secondly, it contributes empirical insights through the analysis of 22 explorative interviews. Findings: The findings show (a) how followers rationalize fiction cues and justify compulsive decision-making, (b) how followers are vulnerable to influences, and (c) how parasocial attachment formation overshadows rational logic and agency. The findings are discussed with regard to mechanisms, vulnerabilities, rationalizations and cognitive bias, and the social self, as well as the ethics of influencer marketing and politics. Recommendation for Researchers: The contribution is relevant to relationship research, group dynamics and societal organizing, well-being, identity, and health perspectives, within psychology, sociology, media studies, and pedagogy to management. Future Research: Future research might seek to understand more about (a) quantifiable vulnerabilities, such as attachment styles, dispositions, and demographics, (b) usage patterns and possible factors of prevention, (c) cognitive and emotional mechanisms involved with larger samples, (d) the impact on relationships and well-being, and (e) possible conditions for the potential of parasocial attachment.




dis

Transdisciplinary Issues of the United States Healthcare Delivery System

Aim/Purpose: This paper applies informing science principles to analyze the evolution of United States (U.S.) healthcare delivery, exploring how policy shifts, technological advancements, and changing practices have transformed informing processes within this complex system. By examining healthcare delivery through a transdisciplinary lens, we aim to enhance the understanding of intricate informing environments and their dynamics. Background: The U.S. healthcare system epitomizes a complex, evolving transdisciplinary domain intersecting information systems, policy, economics, and public health. Recent transformations in stakeholder information flow necessitate an informing science perspective to comprehend these changes fully. Methodology: We synthesize literature on U.S. healthcare delivery changes, employing informing science frameworks such as Cohen’s “informing environment” concept to analyze the evolution of healthcare informing processes. Contribution: This study expands informing science theory by examining how changes in a complex transdisciplinary system impact information flow, decision-making, and stakeholder interactions. The results provide insights into challenges and opportunities within evolving informing environments. Findings: Our analysis reveals significant alterations in the U.S. healthcare informing landscape due to policy, regulatory, and technological changes. We identify key transformations in client-sender-delivery system relationships, shifts in information asymmetry, and the emergence of novel informing channels and barriers. Recommendation for Researchers: Future studies should develop informing science models capable of capturing the complexity and dynamism of healthcare delivery systems, particularly amidst rapid technological and policy changes. Future Research: Further investigation is needed into how emerging technologies reshape healthcare informing processes and their impact on care quality, accessibility, and cost-effectiveness.




dis

Race, Disability, and Section 230

This article is part of the 2024 BCLT-BTLJ-CMTL Symposium.  Blake E. Reid I am grateful to the BTLJ and BCLT for the opportunity to participate in this symposium’s panel on race, Internet platforms and Section 230. It’s a fortunate and timely opportunity to discuss Spencer Overton’s and Catherine Powell’s critical ...

The post Race, Disability, and Section 230 appeared first on Berkeley Technology Law Journal.




dis

Q-DenseNet for heart disease prediction in spark framework

This paper presents a novel deep learning technique called quantum dilated convolutional neural network-DenseNet (Q-DenseNet) for prediction of heart disease in spark framework. At first, the input data taken from the database is allowed for data partitioning using fast fuzzy C-means clustering (FFCM). The partitioned data is fed into spark framework, where pre-processed by missing data imputation and quantile normalisation. The pre-processed data is further allowed for selection of suitable features. Then, the selected features from the slave nodes are merged and fed into master node. The Q-DenseNet is used in master node for the prediction of heart disease. The performance improvement of the designed Q-DenseNet model is validated by comparing with traditional prediction models. Here, the Q-DenseNet method achieved superior performance with maximum of 92.65% specificity, 91.74% sensitivity, and 90.15% accuracy.




dis

What is Display & Video 360?

What is Display & Video 360? Display & Video 360 (DV360) is Google’s advanced programmatic advertising platform that enables marketers to purchase and manage digital ads efficiently. Leveraging real-time bidding and precise targeting features, DV360 facilitates the execution of impactful display and video campaigns across the internet. This article walks you through the [...]




dis

Persona Non Grata? Determinants and Consequences of Social Distancing from Journalists Who Engage in Negative Coverage of Firm Leadership

We consider how social and psychological connections among CEOs explain the propensity for corporate leaders to distance themselves socially from journalists who engage in negative reporting about firm leadership at other companies, and we examine the consequences for the valence of journalists' subsequent coverage. Our theoretical framework suggests that journalists who have engaged in negative coverage of a firm's leadership and strategy are especially likely to experience distancing from other leaders who (i) have friendship ties to the firm's CEO, (ii) are demographically similar to the CEO on salient dimensions, or (iii) are socially identified with the CEO as a fellow member of the corporate elite. Our theory and findings ultimately suggest that, due to the multiple sources of social identification between CEOs, journalists who engage in negative coverage of firm leadership tend to experience social distancing from multiple CEOs, and such distancing has a powerful influence on the valence of journalists' subsequent reporting about firm leadership and strategy across all the firms that they cover. We also extend our theoretical framework to suggest how the effect of social distancing on the valence of journalists' coverage is moderated by the early and late stages of a journalist's career.




dis

COORDINATING KNOWLEDGE CREATION IN MULTIDISCIPLINARY TEAMS: EVIDENCE FROM EARLY-STAGE DRUG DISCOVERY

Based on a multi-year field study of early-stage drug discovery project teams at a global pharmaceutical company, this paper examines how multidisciplinary teams engaged in knowledge creation combine formal and informal coordination mechanisms when faced with unpredictable interdependencies among specialists' knowledge domains. While multidisciplinary teams are critical for knowledge creation in increasingly specialized work environments, the coordination literature has been divided with respect to the extent to which such teams rely on formal coordination structures and informal coordination practices. Our findings show that when interdependencies among knowledge domains are dynamic and unpredictable, specialists design self-managed (sub-)teams around collectively held assumptions about interdependencies based on incomplete information (conjectural interdependencies). These team structures establish the grounds for informal coordination practices that enable specialists to both manage known interdependencies and reveal new interdependencies. Newly revealed interdependencies among knowledge domains, in turn, promote structural adaptation. Drawing on these findings, we advance an integrative model explaining how team-based knowledge creation relies on the mutual constitution of formal coordination structures and informal coordination practices. The model contributes to theory on organizational design and practice-based research on coordination in cross-disciplinary knowledge creation.




dis

The Natural Environmental Strategies of International Firms: Controversies and New Evidence on Performance and Disclosure

Previous academic and popular literature has raised important debates concerning the contradictory incentives of international firms to reduce their environmental impacts and offer transparent environmental information about their operations. As an exhaustive review of this literature reveals mixed and partial evidence, we compared the individual corporate environmental performance and disclosure of the 100 most international non-financial firms in the world to those of 16,023 firms in their industries and a group of matched pairs of firms for three different years. Our results show that although the top international firms have a much better record of environmental disclosure than the firms within their industries and the matched pairs, the top international firms also show worse environmental performance than their peers. The results suggest that the top international firms seek legitimation for their environmental activities by means of voluntary disclosure.




dis

Taking Off The Blinders: A Comparative Study of University Students' Changing Perceptions of Gender Discrimination in the Workplace from 2006 to 2013

As evidenced by recent legislation and media attention, eradicating gender inequity in the workforce is of significant importance today. However, this interest in justice stands in bold contrast to the continued wage gap, the steady number of gender discrimination suits filed, and the plethora of cases exposed in the media. Previous data collected in 2006 suggests that university students do not perceive gender discrimination as a threat of major significance to themselves or others. University students tend to minimize or even disregard the likelihood that they will witness or experience gender bias or discrimination in their career. The current study serves as a continuation of and a comparison to the 2006 study, with the goal of determining whether the perspective of university students has shifted, or whether they continue to consider themselves to be immune to the injustice of gender discrimination at work. Our findings suggest that students in this cohort are not only more acutely aware of these issues, but that this awareness has expanded to include increased concern over gender discrimination against men as well. The reluctance of students to believe that they personally will be unaffected by gender discrimination has been and continues to be surprisingly high.




dis

WHEN IN ROME, LOOK LIKE CAESAR? INVESTIGATING THE LINK BETWEEN DEMAND-SIDE CULTURAL POWER DISTANCE AND CEO POWER

Agency theory-grounded research on boards of directors and firm legitimacy has historically viewed CEO power as de-legitimating, often taking this fact for granted in theorizing about external assessors' evaluations of a firm. With few exceptions, this literature has focused exclusively on capital market participants (e.g., investors, securities analysts) as the arbiters of a firm's legitimacy and has accordingly assumed that legitimate governance arrangements are those derived from the shareholder-oriented prescriptions of agency theory. We extend this line of research in new ways by arguing that customers also externally assess firm legitimacy, and that firms potentially adjust their governance characteristics to meet customers' norms and expectations. We argue that the cultural-cognitive institutions prevalent in customers' home countries influence their judgments regarding a firm's legitimacy, such that firms competing heavily in high-power distance cultures are more likely to have powerful CEOs, with CEO power a source of legitimacy—rather than illegitimacy—among customers. We also argue that the more dependent a firm is on its customers and the more salient cultural power distance is as a demand-side institutional norm, the greater this relationship will be. Data from 151 U.S. semiconductor and pharmaceutical firms over a 10-year period generally support our predictions.




dis

STATUS MATTERS: THE ASYMMETRIC EFFECTS OF SUPERVISOR-SUBORDINATE DISABILITY INCONGRUENCE AND CLIMATE FOR INCLUSION

Growing workforce diversity increases the likelihood that supervisors and subordinates will differ along demographic lines, a situation that has important implications for their relationship quality and individual outcomes. In a sample of 1,253 employees from 54 work-units, we investigate the effects of differences in disability status between supervisors and subordinates on leader-member-exchange (LMX) quality and subsequent performance ratings, and find that incongruence in general is related to lower LMX quality and lower performance. In addition, we propose and find an asymmetrical effect of disability incongruence, such that LMX quality is worse in dyads in which the supervisor has a disability than in dyads in which the subordinate has a disability. Furthermore, we investigate the moderating role of unit-level climate for inclusion on this relationship and find support for a buffering effect of inclusive climates on the negative incongruence-LMX relationship for scenarios in which the supervisor, but not the subordinate, has a disability. We build relevant theory for the relational demography, disability, LMX, and organizational climate literatures by predicting these effects on the basis of status mechanisms. These findings have important practical implications, as they provide companies with a feasible way to manage their diverse workforce.




dis

Beginning's end: How founders psychologically disengage from their organizations

Exit is a critical part of the entrepreneurial process. At the same time, research indicates that founders are likely to form strong identity connections to the organizations they start. In turn, when founders exit their organizations, the process of psychological disengagement might destabilize their identities. Yet, limited research addresses how founders experience exit or how they manage their identities during this process. Through a qualitative, inductive study of founders of technology-based companies, I developed a theoretical model of founder psychological disengagement that delineates how founder work orientations relate to the disengagement paths that founders follow when leaving one organization and starting another. In elaborating theory on psychological disengagement, this study has implications for understanding the psychology of founders, how founders exit and begin again, and psychological disengagement, more broadly.




dis

Creative, Rare, Entitled, and Dishonest: How Commonality of Creativity in One's Group Decreases an Individual's Entitlement and Dishonesty

We examine when and why creative role identity causes entitlement and unethical behaviors and how this relationship can be reduced. We found that the relationships among the creative identity, entitlement, and dishonesty are contingent on the perception of creativity being rare. Four experiments showed that individuals with a creative identity reported higher psychological entitlement and engaged in more unethical behaviors. Additionally, when participants believed that their creativity was rare compared to common, they were more likely to lie for money. Moreover, manipulation of rarity of creative identity, but not practical identity, increased psychological entitlement and unethical acts. We tested for the mediating effect of psychological entitlement on dishonesty using both measurement of mediation and experimental causal chain approaches. We further provide evidence from organizations. Responses from a sample of supervisor-subordinate dyads demonstrated that employees reporting strong creative identities who perceived creativity as rare in their work-group rather than common were rated as engaging in more unethical behaviors by their supervisors. This paper extends prior theory on negative moral consequences of creativity by shedding new light on assumption regarding the prevalence of creativity and the role psychological entitlement plays.




dis

The Four Federal Gun Control Efforts Trump Should Dismantle on Day One

Trump, should immediately remove Dettelbach from office, fire every ATF employee and disband the entire rouge department. @ATFHQ




dis

COVID-19 appropriate disinfectants use educational leaflet

Find out more on how to maintain good personal hygiene and keeping our environment clean!




dis

Management of Attention Deficit Hyperactivity Disorder (ADHD)




dis

Call for Malaysia Airlines to rediscover its roots

I WRITE this letter with a heavy heart. After nearly three decades of loyalty to Malaysia Airlines (MAS), it pains me to say that our national carrier, once a symbol of pride and prestige, is rapidly losing its appeal.

As a frequent traveller since my 30s and 40s – flying MAS monthly for work across the globe – my commitment to our national airline has remained steadfast. Even in the face of criticisms, I stood by MAS, altering flights and routes just to support it.

Today, in my late 50s, I still travel monthly to Sarawak and take an annual trip abroad to Mecca. However, I now find myself questioning whether this loyalty is justified.

Sarawak is a gem waiting to be discovered, with immense tourism potential. However, with the current airfares, especially on MAS, many potential travellers are priced out, severely hampering the state’s tourism growth.

The recent prices to Kuching are, to put it plainly, shocking. Last-minute bookings are unavoidable at times, but I was appalled to be charged nearly RM4,700 for a return business ticket to Kuching. Even my staff, flying economy, paid close to RM3,000 for the same route.

Planning ahead does not seem to help much either; even when booked a month in advance, return tickets are close to RM3,000 for business class and over RM1,300 for economy. This level of pricing is absurd, especially for a domestic route.

I believe, as many do, that with premium prices should come a premium experience. Unfortunately, MAS no longer delivers on this. The business lounge, once a place to relax before flights, has deteriorated.

As I write this on Oct 30, the restrooms in the lounge are still under renovation – a situation I encountered throughout September as well.

The dining experience in the lounge has lost its lustre.

Recently, while attempting to enjoy a simple nasi lemak, I was served boiled eggs still in their shell. When I requested help to remove the shell, the response from the staff was, “we don’t do that”, which was disappointing and telling of how far standards have dropped.

Onboard, the situation does not improve. In business class, we now deal with seats that do not recline properly.

The food, an essential part of any long-haul experience, has worsened. On two recent occasions, the in-flight meals were barely edible, bordering on “off”. In one instance, the lack of quality even made me hesitate to eat.

The lack of comfort in facilities and amenities makes each flight less enjoyable than the last. Even my annual long-haul flights to Mecca on MAS, which I look forward to each year, have not been immune to these setbacks.

Travelling such distances should bring an experience that feels seamless and comfortable, but MAS has started to fall short even here.

Adding to this is the cumbersome process of booking tickets online. With ticket sales exclusively digital, resolving booking issues becomes frustratingly difficult.

Customer service, once a proud element of MAS’s offering, is increasingly subpar, with representatives often unable to assist adequately.

The only saving grace, as many loyal customers like myself would agree, are the cabin crew. Their friendliness and dedication are a testament to the heart and spirit MAS was once known for – they are MAS’s real assets.

If MAS continues along this trajectory, it will lose the loyalty of not only long-standing customers like myself but also the new generation of travellers.

Competing airlines like Emirates and Saudi Airlines are waiting in the wings, ready to welcome disillusioned MAS customers with open arms.

As I reluctantly contemplate flying with them, I realise how close MAS is to losing the competitive edge it once had. My hope is that MAS’s management and its owners take heed of these issues
and recognise the urgent need for improvement.

This is not just about ticket prices or outdated lounges; it is about restoring pride in our national airline and ensuring it represents Malaysia as it once did – with quality, excellence and care.

MAS has a legacy worth fighting
for, but only if the commitment to improvement is genuine. For the sake of all who continue to fly MAS out of loyalty and pride, I urge the airline’s leadership to act swiftly and decisively to bring MAS back to its roots as a serious and reliable airline worthy of our national identity.

Prof (Haji) Said Bani CM Din

Loyal (but concerned)
MAS traveller




dis

Web of dishonesty strangling nation

MANY will have forgotten a speech by Prime Minister Datuk Seri Anwar Ibrahim last May, in which he called for more frequent dialogues between people of different faiths to build bridges across cultures and religions.

Last November, Anwar spoke on the importance of moral empowerment and how the values shared by two religions – Islam and Confucianism – can guide us towards more ethical paths.

The big lesson we can learn from Confucius is that relationships in the family should be a model for larger circles of relationship. From Islam, we learn that we need to organise ourselves into a unified citizenry to shape a new era of global ethical governance.

Anwar’s remarks are timely as Malaysia has sunk into a deep moral crisis, and everyone needs to realise that if this crisis stays unresolved, it will cripple our nation. It is the crisis of dishonesty.

Johan Jaafar, a renowned journalist, had written two years ago: “Some believe integrity, the very foundation of honesty and consistency of character, is fast evaporating. We have changed as a nation, sadly not for the better. Dishonesty is a virus that is endangering the future of the nation.”

Imagine the consequences if every member of a family is dishonest: spouses are dishonest with each other, and as parents they are dishonest with their children. In turn, children are dishonest with their parents and siblings. The family will break up. This is Malaysia’s fate if we fail to eliminate the web of dishonesty before it enwraps us all in its coils like a million-tentacled monster.

The lack of honest responsibility infects the public and private sectors as well as their hybrid entities – the government-linked companies (GLC) and government-linked investment companies (GLIC).

Let us start by examining the visible signs of dishonesty within the public sector. Almost all of our cities have one common feature: unrepaired potholes and road depressions. It may take months for local councils to act, and when contractors are hired, they frequently use substandard materials.

But why is it dishonest for civil servants to be slow in addressing these issues? Officers are paid to be productive, and not to slack. Delays cost money, and the cost is unmeasured because vehicle repair expenses are borne by vehicle owners.

Many road users have suffered vehicle damage, bodily injuries, and some have even lost their lives due to long-unrepaired potholes and road iron covers that sit lower than the road surface. Little effort is made to raise these iron covers, which sink over time due to cracks in the surrounding concrete or when the road is resurfaced.

Walk through most of our cities and notice the poor maintenance that characterises many public buildings, infrastructure and amenities. The upkeep of drains is particularly appalling.

Litter on public streets and sidewalks often remains uncollected for weeks and months, yet
cleaning service contractors are routinely paid their monthly fees. Isn’t this blatant dishonesty?

Lately, it has been revealed that the C-suites of some GLC and GLIC routinely enjoy fully paid luxury overseas holidays regardless of whether their companies outperform or underperform. Are these legitimate job rewards?

Let us turn to the private sector. Everywhere you look, the monster of dishonesty is prowling. Our cities are dotted with People’s Housing Projects, yet many residents fail to pay the low maintenance fees, despite having Astro and owning cars.

We have not yet addressed fraud and tax evasion, but now we must turn to one of the most insidious forms of dishonesty, second only to political corruption: scams. All our lives are being touched by scams. If you have not been a victim, and do not know anyone who has, it simply means your turn has not come.

In 2022, RM804 million was lost to scammers, and the figure surged to RM1.34 billion last year, according to the Communications and Digital Ministry. In 2023, a total of 33,235 scam cases were reported to the National Scam Response Centre. The government believes the actual
losses may be higher, as many cases were reported directly to the police.

Victims have fallen prey to telecommunication scams, financial fraud, love scams, e-commerce scams, fake loans and bogus investments. Many have lost their life savings. Complaints about investment scams shot up by over 300% between 2019 and 2023, the Securities Commission revealed last week. Nearly RM1 billion has been lost to investment scammers so far this year.

The notorious scam, long known as the “macao scam”, may be more accurately described as the “jail scam” because the tactic used is to frighten victims into believing they have committed a crime and will be detained in jail.

Last year’s victims included many people in their 40s, 50s and 60s, and one person in his 20s. Among them were teachers and lecturers, managers, analysts, doctors, farmers, engineers, pensioners and civil servants.

The standard tactic involves a junior scammer posing as an official from a government ministry, such as the tax department, courier company, shipping company, bank, post office, insurance company or similar. You are informed that your name has appeared in a suspicious document.

Once you express concern, two senior scammers will take over, pretending to be a police sergeant and an inspector. They claim that a crime has been committed in your name and a warrant for your arrest has been issued, with detention pending investigation. The “good guy” sergeant offers you a way out – the usual one, of course: transferring large sums of money to several bank accounts.

A tragedy occurred at the end of last year when a 95-year-old retired civil servant, who had been scammed out of RM18,000, became deeply distressed. His health rapidly deteriorated and he passed away.

The scammers are a multiethnic force of locals. We know this because they are able to speak any language that their victims are most comfortable with. Backing up the scammers are large networks of collaborators with jobs that grant them access to databases, and who sell personal details, including phone numbers. Around 73% of mobile phone numbers used by approximately 20 million people in Malaysia have been leaked or sold to scammers.

Another network of collaborators are bank account holders who rent or sell their accounts to scammers. These accounts then become mule accounts to which scam victims are asked to transfer their money. Three months ago, the federal Commercial Crime Investigation Department disclosed that it had identified over 208,000 mule accounts linked to online scams and commercial crime activities.

These two networks cannot exist unless those in higher positions let it happen. Negligence is a form of dishonesty because superior officers are paid to remain vigilant.

The underlying reason for the spread of dishonesty is the erosion of the nation’s cooperative spirit. Honesty and cooperation are closely intertwined; honesty fosters trust, which is essential for effective cooperation. Trust signals reliability, encouraging others to cooperate, knowing they are dealing with fellow citizens who value truthfulness.

In the formative years of civilisation, religion and politics were the twin foundational pillars of society. State religions developed public rituals to ensure that the honesty and cooperative behaviour that once bound members of small hunter-gatherer tribes together as one family would persist, despite the large, unrelated populations characteristic of urban societies.

However, these same rituals are conducted today as mere requirements for obtaining a passport to heaven in the afterlife. All our religions are now mired in ritualistic shows of loyalty to God and conformity to set practices.

Although there are nine prominent religions in Malaysia – Islam, Buddhism, Christianity, Hinduism, Sikhism, Taoism, Confucianism, Jainism and the Bahai Faith – they have failed to mould a united front to uphold cooperative behaviour.

Many religions have exploited the nation’s multifaith diversity to expand their membership in line with supremacist leanings, competing with other religions instead of bonding as one genre to provide high standards of honesty and cooperative behaviour for all citizens. Such rivalry undermines trust.

One common occurrence demonstrates this self-centredness. We are used to labelling the people of other religions as “unbelievers” or “non-believers” despite every citizen professing to uphold the first principle of the Rukunegara – Belief in God. They should be called friends.

By maintaining their traditional conservatism instead of forging a united front, our religions have created a moral vacuum that allows the web of dishonesty to spread over society. Abundant sociohistorical evidence points to the conclusion that without trust and cooperation, a nation will perish.

The writer champions interfaith harmony. Comments: letters@thesundaily.com




dis

A call out to China for distorting the truth

It is often said that China is the world’s foremost peddler of fake news and distorted truths. The recent incident in the Taiwan Strait exemplifies this assertion.




dis

Nobara 40 2024-11-10 gaming optimized Linux distribution based on Fedora released

...




dis

Major Services Worldwide Disrupted by Cloud Outage: What You Need to Know and How to Fix It

Hey Geeks! Some big news hitting the wires today. A massive tech outage has thrown a wrench into major services worldwide, messing with everything from public transport to hospitals and banks. Here's the scoop: What's Causing the Outage? The chaos seems to be linked to a software update from Crowdstrike, a well-known player in cybersecurity, providing services to Fortune 500 companies and government agencies, that affected Microsoft cloud systems. This update caused a glitch in Falcon; their cloud file protection system effectively blocke...




dis

How Do I Avoid the Money in My Bank Disqualifying My Children From Financial Aid for College?

If you’ve sent kids to college, you’ve probably heard of FAFSA (Free Application for Federal Student Aid). FAFSA offers federal government aid via loans, grants and work-study options. It determines how much financial aid your children will get for college based on your family’s income and assets. As a parent, that includes your income, investment […]

The post How Do I Avoid the Money in My Bank Disqualifying My Children From Financial Aid for College? appeared first on Clark Howard.




dis

5 Discount Airlines You Need To Know About

If you’re looking for cheap flight options in the United States or around the world, there are some discount airlines you need to know about.  They may be “flying beneath your radar” because they’re relatively new or they service routes that aren’t at the mega-airports. In this article, I’ll fill you in on where these […]

The post 5 Discount Airlines You Need To Know About appeared first on Clark Howard.




dis

Learning Management Done Right | Opigno LMS | Drupal e-learning distribution

Tags:




dis

Factories warned against unsafe disposal of waste

.




dis

Alibaba Cloud disrupted after fire at Digital Realty datacenter in Singapore

A fire at a Digital Realty Singapore datacenter by a lithium-ion battery explosion disrupts Alibaba Cloud services.




dis

Binge, restrict, repeat: Introducing disordered eating, stealthy sibling of the eating disorder

The quiet chaos of food obsession and unrealistic body standards that runs rampant in present-day society




dis

PS5 Disc Drive is selling out after PS5 Pro announcement

The PS5 Disc Drive is selling out online following the PS5 Pro reveal, leaving gamers scrambling to secure one.




dis

Gaza: disaster, double standards and hypocrisy

.




dis

Heat, air pollution, disease: How climate change affects health

People walk around a park amid heavy smoggy conditions in Lahore on November 7, 2024. —AFP

PARIS: Record-breaking heat, extreme weather events, air pollution and the spread of infectious disease: climate change poses an already vast yet rising threat to the health of humans around...




dis

Stress disorder in an age of media disinformation

Constant bombardment of ‘bad news’ can easily make individuals desensitised and disillusioned




dis

13 Reasons Why season three will be yet another disappointment

The trailer has left people feeling confused, somewhat surprised and also overjoyed. For me, it's disappointment.




dis

A Nazi satire, Disney takes the unconventional route with ‘Jojo Rabbit’

The film seems sharp, witty and bizarrely humorous. You have to give points to Waititi for taking this creative risk