The partnership enables the companies to offer an embedded, end-to-end solution that allows GSOC operators monitoring disparate sites to generate a security response through RSPNDR with the click of a button.

Pre-COVID-19 pandemic work life may not return as quickly for employees in customer-facing industries. As some experts see it, the immediate future for workers in grocery, retail, hospitality and similar sectors still includes the risk of stress and anxiety stemming from interactions with angry or aggressive customers.

Ecore International has been upcycling rubber into high-performance surfaces for over 40 years. The firm announces the launch of its TRUcircularity program, which aims to eliminate rubber waste by recycling and reimagining every end-of-life rubber floor. 

H&M clothing, footwear and accessories store on Tverskaya Street in Moscow closed on November 30.  An employee was filmed removing store banners and signs. A note to customers on a window says that the store is permanently closed, but all returns will be processed accordingly.  The staff of H&M Russia recorded a video in which they say goodbye to customers. 

The use of RFID offers a whole range of advantages, two of which clearly stand out: precision and speed. DENSO explains what this means for the retail sector.

Digital wallet and fintech platform Careem Pay has launched...

Auto Contact, our range of self-service solutions, can help free up agents to handle more complex and revenue-generating calls –and at the same time improve the overall customer experience whilst reducing costs.

Suresh Khadakbhavi, CEO of Digi Yatra, envisions a seamless travel experience through innovative technology, emphasizing privacy, efficiency, and sustainability while transforming air travel into a contactless, user-friendly journey.

Tesco, one of the world’s largest retailers, is using the BT Cloud Contact solution to give its UK customers an enhanced, more flexible and more responsive contact centre service.

Satisfy your customers and win in the stock market, says a new study by a team of researchers from Michigan's University Research Corridor, who found positive stock returns on customer satisfaction far out-distance competitive market measures that have been in play for more than half a century.

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Microsoft's clusters of Advanced Micro Devices' flagship MI300X AI chips will be sold through its Azure cloud computing service. AMD, which expects $4 billion in AI chip revenue this year, has said the chips are powerful enough to train and run large AI models.

Companies that make belts, conveyors, and associated equipment like motors have a wide array of customers in the snack food and wholesale bakery industries, because every food production facility relies heavily on these technologies throughout their processes.

Snack food and wholesale bakery companies in the market for machines that help prepare, store, transport, and otherwise handle ingredients are most focused on qualities like automation, ease of maintenance, and the ability to deliver higher performance in throughput and accuracy.

A leader from the bakery chain talks growth, innovation, and maintaining quality standards.

Snack and bakery companies looking at new or improve extrusion equipment to create puffed and popped snacks, bakery items like nutrition bars, and other types of SKUs have features and benefits like cleanability, flexibility, and remote support high on their list of considerations, according to companies that make extrusion equipment.

When it comes to equipment like ovens and proofers, internet connectivity, wider and larger machines, artisanal production methods, shorter bake times, reversible belts, energy efficiency and improved cleaning and sanitation are all top considerations in today’s market.

MECATHERM has launched the Authentik Baguette, a solution that allows manufacturers to meet the new expectations of consumers looking for more authentic products, with a product positioned midway between the classic baguette and the artisan-style baguette. 

Top of mind for snack food and wholesale bakery companies who in the market for new or improved mixers are qualities like consistency, temperature control, and the ability to distribute raw materials fast and efficiently.

Different shapes, quicker changeovers, better sanitation, a smaller footprint, more automation, and a balance of speed and safety are among the top-of-mind criteria for customers of slicing and cutting machines in the snack and bakery industry, according to machine manufacturers.

The 2010 Census revealed that one in every six U.S. residents is Hispanic. The U.S. Hispanic population ranks second worldwide. Unfortunately, the growing Hispanic population experiences similar health issues as non-Hispanics but the prevalence may be higher.

Snack and bakery companies looking to purchase new or improved ovens, proofers, fryers, and dryers have a long list of requests when it comes to features and benefits, according to manufacturers of those types of equipment.

Other priorities include frying more than one product concurrently, handling both older and newer snack and bakery formulations.

Two-way texting, when a customer can proactively text your business and receive a response or have an entire digital conversation, offers a way to bolster client communication and as a result, satisfaction.

The consumer mindset around bathing is evolving to view showering as far more than a simple rinse to get clean, but rather as a time to relax, unwind and wash away the day-to-day stresses of life. In fact, consumers are making purchases to support this shift. According to a recent survey commissioned by GROHE, more than 65% of respondents are enhancing their time in the shower with various add-ons, such as soothing aromas, music and gentle rain shower products to elevate their “me time.”

I reached out to some of the best coaches in the industry for some perspective on communicating clearly and effectively with customers and each other and best practices for how contractors should handle communication breakdowns.

Over the years, I've had many homeowners read my books and then write to tell me they knew more about their system than the contractors that came to their houses. This was particularly true when it came to steam heating.

TeleCloud is thrilled to announce its recent acquisition of DiRAD's Nextphone customer base, further strengthening its position in the industry.

The Oklahoma-based Lifeline & ACP provider will test the in-store distribution of FreeCast.

Claiming your vision insurance before the end of the year allows customers to save on prescription eyewear and start the new year with clear vision thanks to SmartBuyGlasses

Correct vision and lenses are essential for optimal eye health. With support from online opticians, SmartBuyGlasses makes prescription eyewear accessible to everyone

Future Electronics attended the 2023 Calgary Stampede and hosted employees, customers, and suppliers for a VIP experience

A lending solution that takes customers to a better financial situation

SWFL Golf Carts provides personalized golf carts in Florida for a unique and fun experience on the green.

Child Classroom, a China-based modern kindergarten design and furniture manufacturer, provides customized and innovative kindergarten furniture design for various customers worldwide.

Homeowners Can Qualify For Carrier Cool Cash Rebates on HVAC Upgrades, Generous PSE&G Financing, and Discounts on Routine Fall Maintenance

ROMTech's PortableConnect Device reviewed

1StopBedrooms Reviews

Imperial Landscaping strives to provide quality lawn care services at great prices.

Amid the prolonged COVID-19 pandemic, preparations for personal hygiene are becoming more important. In particular, smartphones, masks, and tumblers are essential items for modern people, but they are also hotbeds for germs.

HollaEx chooses iDenfy's biometric identity verification

Learn about the bountiful deals going on at GRH Kratom for Thanksgiving week! Sales start Wednesday, don't miss out.

ROAM users can now migrate to an advanced street lighting management system to manage their ROAM deployments thereby protecting their investment in ROAM hardware while getting ready to support their smart city initiatives

Local Celebrity Chef Laura Stewart continues to pave the way for company's offering delicious and healthy healing food options.

Experience Mindfulness and Balance with Zen Kratom's Guaranteed Chemical-Free and Pure Kratom Products

ShorrExpress® Product Line Hedges Supply Chain Disruptions, Bringing to Market Affordable, Available, and Quality Packaging Supplies

Tucker Hill Air, Plumbing & Electric, a commercial and residential plumbing, electrical, and HVAC service provider, encourages homeowners to consult a licensed plumbing professional before purchasing a tankless water heater.

HBADA, a global store for ergonomic furniture, offers innovative and customizable office chairs for customers searching for convenient work options.

Together they will expand their best in class SAP Archiving and document management solutions, certified by SAP

From videos of drunk and disorderly airline passengers to stories of hospital visitors angrily refusing to wear masks, customer-facing work seems to have gotten a lot more difficult – even dangerous -- over the past few years. It's important that organizations understand the experience of frontline workers now, and help to better protect their employees, says Christine Porath, professor of management at Georgetown University. She's studied incivility for 20 years, and has spoken to workers in many industries in the last few years about what it's like working with customers today - with stress, anger, and incivility seemingly on the rise. And she has advice for managers and leaders. Porath is the author of the HBR Big Idea article "Frontline Work When Everyone Is Angry."