customers

Huge change for Woolworths as Uber steps in to deliver groceries to their customers during lockdown 

Uber has begun delivering groceries for supermarket giant Woolworths under a new partnership to boost delivery services during the coronavirus pandemic.




customers

The top coronavirus food trends of Uber Eats customers revealed

Australians are turning to comfort foods like butter chicken and Pad Thai during the coronavirus lockdown and eating dinner earlier than ever before, according to Uber Eats.




customers

Apple customers spent $1.42 billion in App Store in one week - and record $386 million on January 1

The sales totals come as the Cupertino, Califorina,-based tech giant has shifted its focus more toward services, including Apple Music, as sales for its iconic Iphone have slowed.




customers

Apple limits the number of iPhones customers can purchase as it faces delays due to the coronavirus

Apple has limited the number of iPhones a customer can purchase. Consumers can only purchase two of the same model due to production constraints the firm faces because of coronavirus.




customers

Apple removes purchasing limits on iPhones a week after limiting two per customers

Apple has lifted purchasing restrictions on its iPhone a week after limiting customers to two smartphones per order. The policy was due to production delays caused by the coronavirus.




customers

How illegal tanning injections which trigger heart disease are being sold to UK customers on eBay

EXCLUSIVE: MailOnline found multiple listings for melanotan II on the online marketplace despite it being banned in the UK. One seller was even offering a DIY home injectable kit.




customers

Credit card customers should act fast if they want to switch to a ‘zero per cent’ card deal 

Interest-free deals are disappearing fast for credit card customers seeking breathing space to pay off debt. The ‘balance transfer’ trick is a popular way of paying off money borrowed.




customers

Saga to axe Platinum card in March leaving customers two months to pay off their balance

Over-50s in possession of Saga’s Platinum Visa card have just two months to clear their debts and find themselves an alternative after the company announced it was discontinuing the product.




customers

American Express pulls its cards from Curve 36 hours after it let customers use it on the app

Curve unveiled on Monday a move that would allow Amex customers to use their card in places that do not usually accept it , by adding their cards to its smartphone app.




customers

American Express customers face higher Platinum Card fees from June

From June 11, Amex's card will be made from metal rather than plastic, and cost £575 a year compared to £450 now.




customers

Glint app that lets customers pay with gold goes into administration

For five days after it went into administration the company did not mention the matter on its website. Glint says its app still works as normal and users could still deposit money into it.




customers

Hundreds of Saga customers receive surprise payout after platinum credit card mishap

Hundreds of customers of Saga have received an unexpected windfall following its admission that it badly handled the axeing of its popular platinum credit card last year.




customers

Banks refusing to unblock credit cards in branches as customers must phone

Lloyds, Santander, Nationwide, NatWest, Virgin Money, HSBC and Barclaycard all confirmed staff cannot unblock credit cards in branch.Some banks say it must now be done by a specialist team.




customers

Virgin Money credit card customers hit by charges thanks to minimum payment default

Some longstanding Virgin Money credit cardholders have been left with charges on their accounts after discovering they had only been making minimum direct debit payments.




customers

Virgin Money customers hit with credit card interest charges will be refunded

Virgin Money is refunding loyal customers hit by interest charges after they unwittingly only made minimum payments on their new Virgin Atlantic credit cards.




customers

Lloyds Banking Group credit card customers could have cards cancelled in February

Britain's largest banking group, which owns Lloyds, Halifax and Bank of Scotland, spelled out changes aimed at those in 'persistent debt' for 36 months.




customers

New Visa incentive for shops to give cashback to customers 

Visa's scheme marks the first time all the UK's banks will pay small stores to offer cashback. Beccy Soper (pictured), of Beccy's Greengrocers in Stockbridge, Hampshire, said: 'It's a win-win'.




customers

FCA: Banks must help customers in debt and not cancel their credit cards

The Financial Conduct Authority has told banks to help customers get out of debt, amid concerns of a potential wave of credit cards being scrapped under new rules.




customers

240,000 Santander customers ask for credit card and mortgage holidays

The UK arm of Santander revealed its pre-tax profit fell 58 per cent to £114million in the first three months of 2020.




customers

Amex credit card customers given more time to spend for bonus points

Newcomers to American Express now have more time to rack up points bonuses for their credit card spending, with the card provider doubling the length of some of its welcome offers.




customers

Virgin Money customers' credit cards suspended during lockdown

Customers of Virgin Money rounded on the bank after it suspended their credit cards, despite many of them not struggling with their repayments and clearing their balance in full.




customers

RACHEL RICKARD STRAUS: Brighthouse let down customers

I’m all for being thorough, but the sooner redress is given the better chance there is of getting those who are mistreated back to the position they would have been in.




customers

Some straight-talking advice for British Gas customers

Navy Retired, in Merseyside says: ‘If you are a British Gas customer, you might as well put £200 - 300 down the nearest drain. Switch - it is so easy.’ I think he or she is bang on the money.




customers

British Gas prepayment customers vent anger at energy giant

Numerous British Gas customers with prepayment meters claim they are struggling to top-up since the energy giant switched from Paypoint to Payzone terminals.




customers

Ovo acquisition of SSE - what will it mean for customers?

Ovo's acquisition of energy giant SSE has been completed today, meaning the supplier will now be responsible for five million customers.




customers

Broadband customers are still paying £9m more A DAY than needed

Broadband customers are still paying £9m a day more than they should, according to data from check and challenge site, Is My Bill Fair.




customers

Ovo Energy to pay out £8.9m after overcharging customers

Ofgem says Ovo has agreed to pay the voluntary redress after some customers were undercharged while some were overcharged due to problems with its IT systems.




customers

Big Six customers jet off to San Francisco with energy savings

Currently, 1.9 million Eon customers could be missing out on £283 by staying on a standard variable tariff, the equivalent of a return flight to San Francisco.




customers

EE customers see mobile bills rise 2.2% from March 

For customers paying £30 a month on their contract, the inflation-linked hike means an increase of 66p a month - or £7.92 a year.




customers

BT customers will see broadband and mobile rise 1.3%

The telecoms giant is now using the Consumer Price Index measure of inflation for bill rises. Last year, it froze prices while it says it has never used inflation-linked rises in the past.




customers

Broadband customers are seeing their bills increase by as much as 89% when their contract ends

Out of the 68% of customers hit with a price rise, some providers even increased prices by as much as 89%, according to data from Which?.




customers

British Gas reverses the minimum top up limit back to £1 for prepayment customers after backlash

The Big Six supplier decided to change the limit at the same time it announced it was moving from Paypoint to Payzone terminals, leaving customers with 15,000 fewer locations to top up.




customers

Broadband customers charged up to £90 a year to keep email addresses after they switch providers

BT charges customers up to £7.50 to hold onto their address, equivalent to £90 annually. TalkTalk charges previous customers £5 each month to keep their old email address - or £60 a year.




customers

Complaints rocket as Together Energy is handed 36,000 extra customers 

Jan and Bill Burrough found out Together Energy had taken over their account in December 2018 and a month later asked for a credit refund. But the supplier took seven months to provide a bill.




customers

Customers complain that Thames Water is charging those with smart meters more than those without

Frustrated Thames Water customers have complained that the smart meters fitted by the firm do not work properly and are actually costing households more money.




customers

BT fined £245k by Ofcom after it overcharged EE mobile customers

The telecoms watchdog has fined BT £245,000, revealing the firm overcharged EE's mobile customers for making calls to 118 directory enquiries services.




customers

Virgin Mobile gives pay monthly customers unlimited minutes and data boost for free

The network said it will be offering unlimited minutes to landlines and other mobile numbers, plus a 10GB data boost, at no extra cost, for a month to those paying monthly as of Monday 23 March.




customers

Eon lost HALF A MILLION customers in 2019 as households switch

Despite losing customers, Eon said its total earnings before tax and interest increased to £2.9bn in 2019, and it expects earnings to increase again in 2020.




customers

Roll out of smart meters halted to protect customers during pandemic

Trade body Energy UK says its members have stopped installing or repairing smart meters, except in emergencies, in line with G­overnment guidance.




customers

BT Sport customers can apply for refunds as events are called off

At present you can claim back the value of one month's membership. How much this is will be depends on your package. The sum will be credited to your BT account within ten working days.




customers

Energy rights: As Extra Energy and Spark Energy go bust, where do customers stand?

Last week both Extra Energy and Spark Energy ceased trading. Seven energy minnows have collapsed so far this year, and more than half a million households have been left in the lurch.




customers

Savings from falling wholesale prices  passed on to customers as cheapest energy tariffs fall by £32

The cheapest energy tariffs have fallen by an average of £32, thanks to falling wholesale costs, new data has revealed at a time when consumption is likely to be higher with people at home more.




customers

CeX customers left out of pocket after tech firm delivers faulty items

Some customers, including Chris (pictured), have reported receiving faulty items while others have not received online orders at all, according to Which?




customers

Currys PC World customers left furious after failing to receive refunds

A number of people have struggled to get refunds for faulty products or cancel expected deliveries with many failing to speak to anyone from the firms customer service team at all.




customers

Amazon customers are raving about the 'absolute bargain' Breville Blend Active Personal Blender

Personal blenders are all the rage and the Breville Blend Active personal blender is certainly attracting plenty of positive attention on Amazon, with people praising its incredible value for money




customers

Amazon customers are raving about this Aero 360 dehumidifier that only costs £7.99!

While top-of-the-range dehumidifiers can cost as much as £170, Amazon customers are currently raving about a simple-yet-effective one from UniBond called Aero 360 that costs just £7.99




customers

Amazon customers are raving about this 'excellent' Silentnight Deep Sleep pillow

As winter approaches and it's time to upgrade your bedding for the cold temperatures, Amazon customers have settled on which is the best pillow to buy: the Silentnight Deep Sleep pillow.




customers

Emission scandal: Volkswagen apologises to Indian customers

The company however reiterated that its cars follow the country's norms and the recall of 3 lakh vehicles is a voluntary step taken by it




customers

Why pushing e-commerce customers to app only environment is likely to boomerang

Forcing retail customers into an only app-based platform is premature and will boomerang, unless the loyal customer base reaches past a tipping point




customers

Sops for railways unlikely as Jaitley says customers must pay for services

They have decided that by 2019 all its accounting will move to accrual system