complaints

Misconduct complaints amnesty granted for first-time councillors

First-time mayors and councillors who are the subject of minor misconduct complaints will get a three-month amnesty, Queensland's Office of the Independent Assessor says.




complaints

Energy company apologises for failing to investigate a customer's complaints after issuing bills that 'did not make sense'

Energy Australia has apologised to a customer for issuing him multiple bills that 'did not make sense' despite his repeated complaints.




complaints

Here's what we know from the royal commission about George Pell's handling of child sexual abuse complaints

For years, questions have been asked about what Cardinal George Pell might have known about clerical abuse within the Catholic Church. A report that could be released within days may give us the best answer we will ever get.




complaints

Council policy of razing gravestones for safety reasons suspended after relatives' complaints

Relatives visiting the gravestones of their family in a NSW town, who found the gravestones razed, thought it was the work of vandals.




complaints

SA council spends $60k investigating complaints prior to the complainant being elected to the council

The District Council of Coober Pedy spends $60,000 investigating complaints before the complainant himself is elected to council.




complaints

State-run nursing home in Charters Towers set for overhaul after 18 serious complaints

After a sharp rise in complaints at a state-run nursing home facility in north Queensland, health officials move to overhaul the nursing home's management.




complaints

Closure of Walmart Supercenter in Aurora followed days of complaints about conditions — and 3 coronavirus deaths

The complaints began on Monday. There were too many people in the store, they said. Employees were not wearing masks or covering their face. Everyone was standing too close to one another.




complaints

Sask. RCMP respond to over 100 COVID-19-related complaints in one week

RCMP in Saskatchewan dealt with a total of 104 complaints related to COVID-19 public health orders from May 1 to May 7.




complaints

Complaints impartially probed

The Government has mechanisms to investigate complaints against civil servants impartially, Secretary for the Civil Service Patrick Nip said today.

 

Mr Nip made the remarks in response to media queries on recent allegations levelled against senior police officers.

 

He said: “There are established mechanisms to investigate every complaint in accordance with the procedures and rules. Depending on the circumstances and the case details, some are being handled by departments and bureaus. Some may be handled by the Civil Service Bureau.

 

“There are established mechanisms in dealing with that. Of course we would handle each and every complaint in a very serious and impartial manner.”




complaints

SED on principals' handing of complaints against teachers' misconduct




complaints

SED on class resumption and complaints against teachers




complaints

Ask Ariely: On Irrational Investments and Company Complaints

Here’s my Q&A column from the WSJ this week — and if you have any questions for me, you can tweet them to @danariely with the hashtag #askariely, post a comment on my Ask Ariely Facebook page, or email them to AskAriely@wsj.com. ___________________________________________________ Dear Dan, One of my credit cards bears...




complaints

Health Complaints – Who handles them? Are lawyers involved?.




complaints

Strategies For Avoiding Disciplinary Complaints and What To Do - Dealing with Complaints.




complaints

Strategies For Avoiding Disciplinary Complaints and What To Do - Section 14AB (1)(C) – The Society’s Statutory Reporting Requirements.




complaints

Strategies For Avoiding Disciplinary Complaints and What To Do - How to Defend a Disciplinary Complaint.




complaints

Scots complaints about cancelled holidays and events soars as watchdog launches probe

COMPLAINTS about holidays have overtaken job concerns as the number one issue for hundreds of Scots contacting two independent national advice services every day during the coronavirus crisis.




complaints

Parents Report Obstacles in Filing Special Education Complaints, Watchdog Says

The Government Accountability Office finds that parents often have a hard time initiating complaints about special education services, but that these barriers don't affect all parents in the same way.




complaints

Parents Report Obstacles in Filing Special Education Complaints, Watchdog Says

The Government Accountability Office finds that parents often have a hard time initiating complaints about special education services, but that these barriers don't affect all parents in the same way.




complaints

DV Act S. 2(q) - Case Law - Females can be respondents in DV complaints - Sandhya Wankhede vs. Manoj Bhimrao Wankhede and others (2011) 3 SCC 650

Although the main body of Section 2(q) expressly states that a respondent is an “adult male person”, the proviso widens the scope of proceedings by stating that an aggrieved wife or female living in a relationship in the nature of marriage can file a complaint against a relative of her husband/male partner. This rescinds the argument that the legislative intent was to exclude females. The Appeal was allowed with a direction to the Trial Courts to consider R2 and R3 as respondents in the proceedings.




complaints

Industry Complaints About the New EPA Carbon Pollution Rule? We've Heard It All Before

The argument industrial polluters and their friends in Congress are making against the new Environmental Protection Agency plan to curb power plant carbon emissions should sound familiar. After all, it's the same scare tactic they trot out every time the government proposes stricter emission controls: exaggerate the cost, overstate job losses, and completely ignore the benefits.




complaints

Coronavirus – FCA issues further guidance on complaints handling during the lockdown - UK

On 1 May 2020, the FCA published a statement clarifying its position on complaints handling and offering some relaxation of the rules in light of the practical challenges associated with the COVID-19 pandemic.  The regulator says it will review...




complaints

ORR opens consultation on changes to complaints handling

Background The Office for Rail and Road (“ORR”) has opened a consultation on its proposals to introduce a voluntary binding Alternative Dispute Resolution (“ADR”) scheme for the resolution of consumer complaints in the rail s...




complaints

Update: Advocate General advises that the validity of standard contractual clauses is not affected by complaints made in Schrems II

What do I need to know? On Thursday 19 December, Advocate General Saugmandsgaard Øe published his Opinion in Full Article



complaints

Online Child Abuse Complaints Surpass 4 Million In April. This Is How Cops Are Coping ...

As web-based child exploitation explodes, cops have to carry on doing their job while trying to stay safe from COVID-19 infection. ......




complaints

Most of Hong Kong’s teachers were professional during protests, despite misconduct complaints: education chief

Most of Hong Kong’s 70,000 teachers remained professional during the anti-government protests, despite complaints being made against more than 170 of them for misconduct, the city’s education chief said in a Thursday interview with the Post.Reflecting on the movement that started almost a year ago, Secretary for Education Kevin Yeung Yun-hung said there would be more emphasis on teaching proper values and knowledge about mainland China.However, he said there were no plans for schools to…




complaints

RCB facilitation centre resolves 90 complaints in a week

Rawalpindi : The Public Facilitation Centre of Rawalpindi Cantonment Board , during the last seven days, received 163 complaints regarding electricity, water supply and sanitation problems in the cantonment areas and resolved 90 of them.According to RCB spokesman, Qaiser Mehmood, the RCB’s...




complaints

What are Bidding-Related Complaints?

This video explains Bidding Related Complaints, when they can occur in the procurement cycle, and why it is important for borrowers to address them in a timely manner.




complaints

Risk of stroke after emergency department visits for neurologic complaints

Objective

To assess the risk of subsequent stroke among older patients discharged from an emergency department (ED) without a diagnosis of TIA or stroke.

Methods

Using electronic health record data from a large urban, university hospital and a community-based hospital, we analyzed patients aged 60–89 years discharged to home from the ED without an International Statistical Classification of Diseases and Related Health Problems, 9th or 10th Revision diagnosis of TIA or stroke. Based on the presence/absence of a head CT and the presence/absence of a chief complaint suggestive of TIA or stroke ("symptoms") during the index ED visit, we created 4 mutually exclusive groups (group 1, reference: head CT no, symptoms no; group 2: head CT no, symptoms yes; group 3: head CT yes, symptoms no; and group 4: head CT yes, symptoms yes). We calculated rates of stroke in the 30, 90, and 365 days after the index visit and used multivariable logistic regression to estimate odds ratios (ORs) for subsequent stroke.

Results

Among 35,622 patients (mean age 70 years, 59% women, and 16% African American), unadjusted rates of stroke in 365 days were as follows: group 4: 2.5%; group 3: 1.1%; group 2: 0.69%; and group 1: 0.54%. The adjusted OR for stroke was 3.30 (95% confidence interval [CI], 1.61–6.76) in group 4, 1.56 (95% CI, 1.16–2.09) in group 3, and 0.61 (95% CI, 0.22–1.67) in group 2.

Conclusions

Among patients discharged from the ED without a diagnosis of TIA or stroke, the occurrence of a head CT and/or specific neurologic symptoms established a clinically meaningful risk gradient for subsequent stroke.




complaints

Procedural justice training reduces police use of force and complaints against officers [Social Sciences]

Existing research shows that distrust of the police is widespread and consequential for public safety. However, there is a shortage of interventions that demonstrably reduce negative police interactions with the communities they serve. A training program in Chicago attempted to encourage 8,480 officers to adopt procedural justice policing strategies. These...




complaints

Pilot sparks complaints for breaching lockdown after spelling 'NHS' with flightpath

A pilot has sparked complaints over an alleged breach of lockdown rules after spelling out "NHS" using his plane's flightpath.




complaints

BBC receives 168 complaints over 'biased' Michael Jackson documentary

'The Real Michael Jackson' aired on BBC2 in March




complaints

Piers Morgan Good Morning Britain interview receives nearly 2,000 Ofcom complaints

Many viewers thought Morgan's interview with the Care Minister Helen Whatley was unfair




complaints

Piers Morgan cleared by Ofcom after 4,000 complaints over interviews with Tory MPs

Presenter was accused of treating care minister Helen Whateley 'unfairly'




complaints

The Big Night In: BBC receives 180 complaints over 'offensive content' amid Little Britain backlash

David Walliams and Matt Lucas's comedy comeback proved controversial




complaints

'Unhealthy' BBC show The Restaurant That Burns Off Calories receives 1,200 complaints

Experts accused programme of being 'triggering' for people who struggle with eating disorders




complaints

Gogglebox's Malone family defend themselves from viewer complaints over social distancing

Many are confused as to how show can continue despite lockdown




complaints

NSW Law Enforcement Complaints Commission funding row reveals 2 per cent of complaints fully investigated

The New South Wales police watchdog finds an officer engaged in serious misconduct by using unreasonable force during a motorist's arrest. It is among just 2 per cent of complaints last year able to be fully investigated due to NSW Government funding cuts.




complaints

Musk's SpaceX to make satellites 'invisible' after light pollution complaints

SpaceX plans to make its satellites "generally invisible to the naked eye within a week of launch" following complaints about light pollution.




complaints

Health Care Providers Settle with Justice Department Over Complaints of HIV Discrimination

The Justice Department announced that it has reached two settlements today resolving claims that health care providers refused to serve people with HIV in violation of the Americans with Disabilities Act (ADA).



  • OPA Press Releases

complaints

Department of Justice Settles Two Civil Complaints Against Two Employers for Violations of Federal Statutes Relating to Military Reserve Duty

A settlement agreement was filed in U.S. District Court in Denver resolving a complaint alleging that two employers, Delaware Resource Group of Oklahoma LLC and FlightSafety Services Corporation, violated the Uniformed Services Employment and Reemployment Rights Act of 1994 (USERRA) by not paying money into two U.S. Air Force veterans’ 401(k) plans.



  • OPA Press Releases

complaints

Department of Justice Reaches Settlement to Resolve Complaints of Religious Harassment at Charter School in DeKalb County, Georgia

The Justice Department reached a settlement agreement today with DeKalb County, Ga., school district to resolve the department’s investigation into allegations of religious and national origin harassment of a Sikh middle school student.



  • OPA Press Releases

complaints

What’s happening with the ethics complaints against Brett Kavanaugh?

Reports about judicial misconduct complaints against now-Justice Brett Kavanaugh highlight once more the endemic confusion about the administration of the federal court system. The bottom line is that the complaints won’t proceed because Supreme Court justices are not subject to the federal court’s disciplinary mechanism. Here’s an explanation: A 1980 law, the Judicial Conduct and…

       




complaints

Dutch playground shut down over noise complaints

Apparently kids are meant to be seen and not heard.




complaints

89-year-old Michigan Beekeeper May Lose his Hives After Neighbor Complaints

Beekeeper, and World War II veteran, is at risk of losing his beehives he's had since the 1950s.




complaints

Eurostar backtracks over coronavirus refunds after complaints

Customers say they were denied cancellation repayments and pushed to accept unusable vouchers

Eurostar is to offer more generous cancellation terms and has promised cash refunds after facing a backlash from customers furious at its previous refunds stance.

With French borders still closed to all tourist traffic, Eurostar has been forced to cancel all but two trains a day out of London, leaving thousands of passengers with unusable tickets.

Related: Confusion over French quarantine rules for overseas visitors

Related: UK watchdog flooded with complaints over holiday refunds

Continue reading...




complaints

internet complaints

Today on Toothpaste For Dinner: internet complaints




complaints

Publisher Alerts: Complaints at Month9 Books, Nonstandard Business Practices at Black Rose Writing


In mid-2016, I wrote about YA publisher Month9 Books' abrupt decision to scale back its list, reverting rights to as many as 50 authors across all its imprints. Explaining the culling, Month9 founder and CEO Georgia McBride cited her own health problems, along with staffing issues and the company's "substantial growing pains" over the past six to nine months.

McBride's announcement triggered a surge of complaints from Month9 authors, who described a host of serious problems at the company, including late or missing payments (for staff as well as authors), problems with royalty accounting, delayed pub dates, broken marketing promises, overcrowded publication schedules, communications breakdowns, and harsh treatment and bullying by McBride.

According to authors and staff, these problems were not new or even recent, but had been ongoing for a long time. Why had authors kept silent? Almost every writer who contacted me mentioned their fear of retaliation--along with the draconian NDA included in Month9's contracts. I've rarely encountered a situation where authors seemed so fearful of their publisher.

Things quieted down after the initial flood of revelations, as they often do. Month9 survived and kept on publishing, though its list continued to shrink: between a high point in 2016 and now, the number of titles appears to have fallen about 50%. Apart from a handful of additional complaints in late 2016 and early 2017 (similar to this one), I didn't hear much about Month9 in the years following.

Until now. Over the past few weeks, I've been contacted by multiple writers who say they are still suffering from the same problems that surfaced in 2016: primarily, late (sometimes very late) royalty and subrights advance payments and statements (in many cases received only after persistent prodding by authors and their agents), and allegations of irregularities in royalty reporting.

The intimidation level, too, seems not to have changed. Most of the authors told me that they feared reprisal for coming forward, and asked me specifically not to mention their names or book titles. (Writer Beware never reveals names or other unique identifying information, unless we receive specific permission from the individual. That disclaimer is included on our website and in our correspondence.)

If you've been following the recent ChiZine scandal, you may be feeling some deja vu--notably, in the alleged existence of a toxic culture within the publisher that makes authors fearful and and helps to keep them silent. It's disappointing to learn that even if the issues that thrust Month9 into the spotlight three years ago have gone quiet, they don't seem to have eased. Writers be warned.

******

I wrote about Black Rose Writing in 2009, in connection with its requirement that authors buy their own books. Writers who submitted were asked how many of their own books they planned to buy; their response was then written into their contracts. (Book purchase requirements are back-end vanity publishing: even if writers aren't being asked to pay for production and distribution, they still must hand over money in order to see their work in print.)

Black Rose got rid of the book purchase requirement a few years later, and claimed to be a completely fee-free publisher. I had my suspicions that money might still somehow be involved, though...and as it turns out, I wasn't wrong.

I've recently learned that new Black Rose authors receive a Cooperative Marketing Catalog that sells a range of pay-to-play marketing and promotional services, with costs ranging from a few hundred dollars to four figures. For instance:


It's true that purchase is optional (though I would guess that authors are heavily solicited to buy). But reputable publishers don't sell marketing services to their authors--and in any case, much of what's on offer are things that other publishers, even very small ones, do for their authors free of charge, as part of the publication process.

That's not the only way in which Black Rose authors are encouraged to pay their publisher. Owner Reagan Rothe is a self-described "financial partner" in two additional businesses: the Maxy Awards, a high entry fee book competition that donates "a large part of every entry" to a charity (how large? No idea; that information is not provided); and Sublime Book Review, a paid review service.

Though Mr. Rothe's financial interest in these businesses is not disclosed on the business's websites, both businesses are clearly energetically promoted to Black Rose authors. On Sublime's website, nineteen of the first 20 book reviews are for Black Rose books. There's also this, from the marketing catalog (note the lack of disclaimer):


As for the Maxys, thirteen of the 17 winners and runners-up for 2019 are Black Rose books.

Mr. Rothe does admit his relationship with the businesses in this recent email to Black Rose authors--though only to afford them yet another opportunity to give him money:





complaints

Complaints Management TM

Company: Golden Opportunities Private Limited
Experience: 8 to 13
location: Kolkata
Ref: 24249778
Summary: Description 8+ years of relevant experience Complaints Management for the role Team Manager kolkata Skill Set: Team handling skill is a must. Organizational skills and ability to strategize optimal team performance Quality....




complaints

Shortsighted complaints on short-termism

Shareholders’ incentives can make them more long-termist than company managers