ust

THE PAYMENTS ECOSYSTEM: The biggest shifts and trends driving short- and long-term growth and shaping the future of the industry

Business Insider Intelligence

The power dynamics in the payments industry are changing as businesses and consumers shift dollars from cash and checks to digital payment methods. Cards dominate the in-store retail channel, but mobile wallets like Apple Pay are seeing a rapid uptick in usage.

At the same time, e-commerce will chip away at brick-and-mortar retail as smartphones attract a rising share of digital shopping. Digital peer-to-peer (P2P) apps are supplanting cash in the day-to-day lives of users across generations as they become more appealing and useful than ever.

See the rest of the story at Business Insider

See Also:




ust

NATIONAL ELECTRICAL CONTRACTORS ASSOCIATION CEO DAVID LONG ISSUES STATEMENT ON FORMATION OF GREAT AMERICAN ECONOMIC REVIVAL INDUSTRY GROUPS

The Chief Executive Officer of the National Electrical Contractors Association, David Long, issued a statement on being named to the Great American Economic Revival Industry Group for Construction/Labor/Workforce.




ust

Vietnam to focus on stimulating three support industries




ust

Smart Stuff with Justin and Roman- Founder Effect

The long-awaited return of Smart Stuff with Justin and Roman, featuring Justin McElroy and Roman Mars.

Make your mark. Go to radiotopia.fm to donate today.

Everyone should listen to My Brother, My Brother, and Me on the Max Fun Network.




ust

Why data quality matters to any industry

Since bad data can adversely affect the business, it is crucial to learn proactive measures to combat and treat it at its source




ust

How smartphones are transforming customer experience

Support organizations that can leverage the power of the smartphone in order to transform their contact center can not only gain key insights to help streamline support operations but can also make agents more effective




ust

Showing your customers you care: 5 steps for success

Here are five ways support teams and business leaders can implement modern support techniques in order to show their customers they care and keep them coming back




ust

Up-leveling customer communications infrastructure?with RPA

With RPA, AI-powered robots observe humans using software and then learn to use the software themselves




ust

Video Game Deep Cuts: XCOM's Cloudpunk Industries Of Titan

The latest piece rounding up the week's notable writing and videos in games includes pieces on new games from Cloudpunk to Industries Of Titan, plus a bunch of neat historical writing & research. ...




ust

Qualtrics company Delighted provides Amazon with customer feedback feature

Collaboration between Delighted, a Qualtrics company, and Amazon Business empowers organizations of all sizes to listen, understand, and act on customer feedback in real-time




ust

Merella Schandl Speaking at MOCPA Healthcare Industry Conference

Senior health care consultant Merella Schandl, MHA, CPMSM, CPCS is speaking at the Missouri Society of Certified Public Accountants (MOCPA) Healthcare Industry Conference on Thursday, October 17. The day-long conference will dive into how legislation, consumerism and value-based care are… Read More

The post Merella Schandl Speaking at MOCPA Healthcare Industry Conference appeared first on Anders CPAs.




ust

A Framework To Analyze Industry Competition

In 1979, Professor Michael E. Porter published “How Competitive Forces Shape Strategy” in the Harvard Business Review. Thirty-five years later, the framework developed by Professor Porter is still being used by business valuators to assess the competitive position of an… Read More

The post A Framework To Analyze Industry Competition appeared first on Anders CPAs.




ust

AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in!




ust

Transform Customer Service With Next-Gen Knowledge: Why and How

The consumer has spoken. Forrester Research asked 5,000 of them, "What created the biggest pain when you contacted a business for customer service?" They answered lack and consistency of agent knowledge, followed by the difficulty of finding relevant answers on company websites. So, what is driving this dissatisfaction?




ust

Adobe and ServiceNow release platform to improve customer experiences

Connecting marketing and customer service through data and digital workflows




ust

Igloo Software unveils free, unlimited access to its digital workplace education program for all customers

Igloo's extensive catalog of training courses and self-serve resources is now available to all customers and end users so teams can make the most of their digital workplace




ust

Understanding Revocable, Irrevocable and Charitable Trusts

Estate planning is often an overlooked aspect of financial wellness, but it is one of the most important components. Due to the complexity of the topic, many people do not have a current estate plan to fit their financial planning… Read More

The post Understanding Revocable, Irrevocable and Charitable Trusts appeared first on Anders CPAs.




ust

Can You Use the QBI Deduction for a Trust?

The Qualified Business Income (QBI) Deduction has been a popular incentive for businesses and their owners following the Tax Cuts and Jobs Act. One question that many people ask is, can the QBI deduction be used for trusts? We’ve been… Read More

The post Can You Use the QBI Deduction for a Trust? appeared first on Anders CPAs.




ust

Here’s how you win the consumer’s trust

Changing customer priorities and journeys create new opportunities for marketers to engage with consumers and win back their trust.




ust

Customer Experience: The new ‘mantra’ for business success in the digital era

APAC businesses understand the importance of customer experience and are focused on optimising the customer journey in 2020, with one in five (19%) APAC organisations identifying better CX as their most exciting opportunity for this year.




ust

How MSMEs can create a win-win relationship with their customers

The secret sauce behind happy customers is to have happy team members. You cannot create happiness on the outside if your organization is not happy on the inside.




ust

Dr Norman Swan, the Art Gallery of New South Wales – and Australian kids – create Together In Art Kids

“The stories that children will tell through their art will be incredibly moving as well as funny and we at the ABC are proud to be partnering on this project.”




ust

ABC to provide all Australians access to Anzac Day services

The ABC will give all Australians, no matter where they are, access to this year’s Anzac Day commemorations, with extensive coverage across its radio, television, digital and social media platforms.




ust

ABC launches $5m fund to provide urgent support for Australian creatives during COVID-19 crisis

The ABC has launched a $5 million development fund to provide urgent and critical support to independent Australian producers and safeguard local content and creativity during these unprecedented times.




ust

When the atomic dust settles, culture remains… Maralinga Tjarutja premieres on ABC

Maralinga Tjarutja shines a spotlight on the people who have lived on their lands for over 60,000 years. While it’s a story of deep tragedy, it also celebrates their incredible resilience.




ust

ABC and the art of training Australia’s brightest minds

The ABC TOP 5 scheme has been expanded to artists and arts scholars for the first time, to help train Australia’s next generation of researchers in the art of sharing their wisdom with the nation.




ust

ABC keeps the arts alive at home for all Australians

With the lights out in theatres and concert halls due to COVID-19, the ABC is bringing the best of the arts home to all Australians with performances by our leading arts and music companies, alongside new arts documentaries and radio programs. 




ust

ABC iview home delivers additional 200 hours of Australian content

With Australians unable to stray far from home, ABC iview is taking them on a trip across the nation with more than 200 additional hours of on-demand content exploring the people and places of this wide brown land.




ust

Bank of Baroda launches personal loan for customers to tackle coronavirus related liquidity issues

According to the bank, "The objective of this loan is to provide ease to tide over the liquidity mismatch to existing customers." The customer can approach their existing branches to avail this personal loan up to a maximum limit Rs 5 lakh




ust

Reliance Industries to sell its Asian Paints stake worth Rs 7000 cr via block deal: Sources

Reliance Industries to sell its Asian Paints stake worth Rs 7000 cr via block deal: Sources





ust

Economic impact of COVID-19: Industry offered full support to PM Modi, says Pawan Goenka

Economic impact of COVID-19: Industry offered full support to PM Modi, says Pawan Goenka





ust

Country must accept the coronavirus as new normal: NR Narayana Murthy

Country must accept the coronavirus as new normal: NR Narayana Murthy





ust

India Inc gradually inches back to work, here's an industry-wise analysis

India Inc gradually inches back to work, here's an industry-wise analysis





ust

Eight core industries output growth slows to 3.6% in May 2018

Eight core industries output growth slows to 3.6% in May 2018





ust

Cabinet okeys Rs 5,500 crore package for sugar industry

Cabinet okeys Rs 5,500 crore package for sugar industry





ust

Ousted Men's Wearhouse founder has a new startup that rents you tuxes

George Zimmer, the ousted founder of the $2.3 billion men's clothing retailer Men's Wearhouse, seeks $40 million at a valuation of $100 million for Generation Tux.




ust

SCCM Pod-369 Hospital Variation in Risk-Adjusted Pediatric Sepsis Mortality

Margaret Parker, MD, MCCM, speaks with Stefanie G. Ames, MD, about the article Hospital Variation in Risk-Adjusted Pediatric Sepsis Mortality, published in the May 2018 issue of Pediatric Critical Care Medicine.




ust

ICICI Bank customers can withdraw cash at ATMs sans debit card. Here's how

The offering of ‘Cardless Cash Withdrawal’ from iMobile enables customers to withdraw cash securely and conveniently for everyday usage and purchases, all from the convenience of their mobile phone. Here is a look at how you can use this facility.




ust

Cancel flight ticket, or reschedule? The best way to readjust travel plans in times of coronavirus

Now all domestic airlines, including government-owned Air India, have announced a waiver on re-booking charges in case a customer does not want to travel on the designated date. Wadia group-owned private carrier GoAir, which was earlier offering free cancellation, has said it will now allow people to only reschedule their flights for no charge.




ust

Mega PSU bank mergers come into effect from April 1. 5 things a bank customer should know

You would have given your bank account numbers and IFSC codes for various financial transactions. Unless these accounts are seamlessly merged into the financial system of the anchor bank, you would be required to change the details of your bank account.




ust

New customs form for passengers coming to India from tomorrow

All passengers coming to India will have to fill in a new detailed customs form on their arrival from tomorrow.




ust

PNB Housing Finance cuts retail lending rates by 15 bps for existing customers

"We have decided to take this initiative to help our customers to overcome this pandemic and drive growth in the housing sector. With this, over 2.35 lakh of our customers will be positively impacted irrespective of their base loan amount," PNB Housing Finance Managing Director and CEO Neeraj Vyas said.




ust

Ashok Paranjpe joins LIC Mutual Fund Trustee as an independent director

Apart from Paranjpe, HN Motiwalla, Rammohan N Bhave and Thomas Panamthanath are other independent directors of the company while TC Suseel Kumar is a nominee director on the board of LIC Mutual Fund Trustee.




ust

Health insurers must decide coronavirus treatment requests within 2 hours: IRDAI

The Insurance Regulatory and Development Authority of India (IRDAI) has issued norms for general and health insurers for quick settlement of claims filed by policyholders for coronavirus (COVID-19) disease/infection.




ust

Post lockdown employers must mandatorily provide medical insurance to employees

Medical insurance should be typically taken for at least one year to cater to any health issue which could commence during the lockdown but extend beyond. However, insurers can also tailor health policies to suit the budgets of small enterprises.




ust

View: Trump’s anti-immigration order busts the model minority myth of desis

Trump’s move, a clear attempt to bolster his base ahead of the US election, shakes the very foundation of the image of America in the minds of many. This is a country where the immigrant story has had its fullest most Technicolor rendition, where politicians routinely boast about their immigrant roots.




ust

Sensex ends two-day losing run, Nifty just shy of 9,000

Sensex ends two-day losing run, Nifty just shy of 9,000





ust

Sensex rises for 2nd day, gains 371 points; Nifty just short of 9,400

Sensex rises for 2nd day, gains 371 points; Nifty just short of 9,400





ust

Beaten down banking and industrial stocks likely to outperform in near term: Taher Badshah

Beaten down banking and industrial stocks likely to outperform in near term: Taher Badshah





ust

Rajasthan’s thrust will be on textile, agriculture and domestic tourism: Sachin Pilot

The real economic activities in Rajasthan are taking place in the rural areas. On April 18, we had 62,000 NREGA (National Rural Employment Guarantee Act) workers; on May 5 the number jumped to 16.5 lakh, said Pilot.