Fast Answers to Your CPP and QPP Questions

Once again, we bring you a new 2010 edition of the popular Your Québec Pension Plan. This well-planned booklet reflects all amendments to date on the Canada Pension Plan. Written in plain language by pension experts, topics covered in this pocket-sized guide include:

• Pensions and Work After 65
• Retirement and Disability Pensions
• Old Age Security Pension
• Taxation of CPP/OAS Benefits
• And much more...

Designed to save you time and to ensure your employees are informed, features include a detailed Table of Contents and a comprehensive Index, providing you and your employees with easy access to answers to commonly asked questions.

Publication date: February, 2009

CUSTOMIZED BOOKLET COVER AND QUANTITY ORDERS
The reasonable price and important information provided in this booklet make it a time-saving, quick reference tool to distribute to employees throughout your company. For orders of 100 booklets or more, we can print customized covers that include your company logo at no extra cost. For pricing on custom covers and/or quantity orders, please contact your Account Manager at 1-866-850-7467.

Looking for information about the Canada Pension Plan? Click here for more info.

If you would like more details about this product, or would like to order a copy online, please click here.

Fast Answers to Your CPP and QPP Questions

Once again, we bring you a new 2011 edition of the popular Your Canada Pension Plan. This well-planned booklet reflects all amendments to date on the Canada Pension Plan. Written in plain language by pension experts, topics covered in this pocket-sized guide include:

• Pensions and Work After 65
• Retirement and Disability Pensions
• Old Age Security Pension
• Taxation of CPP/OAS Benefits
• And much more...

Designed to save you time and to ensure your employees are informed, features include a detailed Table of Contents and a comprehensive Index, providing you and your employees with easy access to answers to commonly asked questions.

Publication date: February, 2011

CUSTOMIZED BOOKLET COVER AND QUANTITY ORDERS
The reasonable price and important information provided in this booklet make it a time-saving, quick reference tool to distribute to employees throughout your company. For orders of 100 booklets or more, we can print customized covers that include your company logo at no extra cost. For pricing on custom covers and/or quantity orders, please contact your Account Manager at 1-866-850-7467.

Looking for information about the Quebec Pension Plan? Click here for more info.

If you would like more details about this product, or would like to order a copy online, please click here.

"I am happy to say "How to Build Morale in Tough Times" webinar exceeded my expectations. It had information that was useable and realistic. I enjoyed hearing from speakers with years of experience that have been able to see results based on their recommendations."

"The webinar was easy to follow. The facilitators were very knowledgeable and interesting to listen to, and provided practical guidelines for building morale not only in tough times but at all times. A webinar is a great way to share information."

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Webinar information current as of April 30, 2009  

In this tough economic climate, building and maintaining high employee morale is critical to the health and competitiveness of your organization. Motivating and encouraging innovation is especially needed when you are asking employees to do more with fewer resources. During this archived webinar you will learn what is required at the corporate, team and individual level to build morale and engage your employees in tough times.

Areas to be covered:

• Factors that increase/decrease morale
• Corporate, team and individual responsibilities during tough times
• Strategies to increase your personal sphere of influence and personal control
• How to reduce fear and anxiety within your organization
• HR's role and responsibilities
• Best practices for private, not-for-profit and public organizations
• How to weather the ups and downs through the power of your employees

Speakers

Jenny Lewis
Jenny Lewis founded LEWCO Consulting Inc. in 1991, a company that focuses on building great businesses by building great people! She collaborates with organizations to achieve business results by creating engaging and empowering work environments. Her innovative approach to designing and implementing performance programs always start and are aligned with the client's strategic goals. She has over 27 years business experience including 17 years experience in leadership training

If you would like more details about this product, or would like to order a copy online, please click here.

"today's session provided great insight to the importance of developing a formal program and continuous evaluation of the program"

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Webinar information current as of June 12, 2008

This archived webinar will help you learn techniques and strategies to ensure your company has the leadership it needs in the years ahead. With these skills you can help your business overcome the negativity caused by attrition of senior managers, address the anxieties of managers fast-tracked to senior roles, and tackle problems caused by the loss of intellectual capital and organizational memory. Our goal is to help you manage this transition with a clear strategy and organization.

Learn how to:  

• Gain insight into your own negotiation style
• Take necessary steps to effectively prepare for negotiation
• Negotiate as part of a team
• Read non-verbal communication
• Develop skills to influence others
• Employ key strategies to build trust and gain respect for your ideas
• Overcome objections and resolve issues
• Manage difficult interactions and build positive relationships

Speaker

Wayne Rawcliffe, B.A., B.Ed., MBA, CHRP, RODC, is the founder and principal consultant at Senga Consulting Inc. He is recognized for bringing humour, positive energy, creativity and a wealth of ideas to his work with clients in discovering and implementing measureable solutions. As a facilitator, instructor and coach Wayne’s clients benefit from over 25 years of organizational effectiveness experience in improving individual, team and organizational performance. Wayne has worked extensively with all levels of leadership in public, private and not for profit sector organizations to successfully develop and implement organizational improvement initiatives. As an active member of the business community, Wayne is involved with the Vancouver Board of Trade, BC Human Resource Management Association, Vancouver Enterprise Forum, BC Organizational Development Network, High Impact Network and the International Registry of Organizational Development Professionals and is a contributing editor of CCH Canadian Ltd. Ultimate HR Manual, Western Edition.

Format

The following is required to access the archived webinar:

• Flash Player installed in your computer
• an Internet connection
• a sound card

This archived webinar will include:

• PowerPoint presentation with slides
• Speaker and facilitator voice-over pres

  If you would like more details about this product, or would like to order a copy online, please click here.

  
  
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"Excellent information. Time well spend. Organizational readiness assessment information will be very helpful in determining start time for a mentorship program in our organization. When the time is right, this training has provided an excellent platform from which to set up a successful mentorship process."

"This session was valuable and had a useful structure with great tips for coordinating and supporting a mentorship program."

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Webinar information current as of November 6, 2008

Do you know how to create, implement and monitor sustainable mentorship programs in your workplace? If you want to assess your organization’s readiness for a new mentorship program, or if you’re trying to revive a struggling or dormant mentoring program, you’ll want to purchase this archived webinar.

Learn how to:  

• Dispel the myths of mentoring
• Determine drivers for mentoring, establish goals and roles, and develop a communication plan
• Recruit, select and match mentors and mentees
• Adopt best practices to achieve your mentoring program’s goals
• Develop strategies to address common mentoring challenges
• Assess your organization’s readiness to implement a mentoring program

Speaker

Jenny Lewis is the owner of LEWCO Consulting Inc., a company that focuses on building great businesses by building great people! She collaborates with organizations to create sustainable coaching and mentoring processes. Her innovative approach to designing, implementing and monitoring mentoring programs always start and are aligned with the client’s strategic goals. She has over 27 years business experience including 17 years experience in leadership training and development and performance consulting. Jenny also co-founded, designed and currently instructs the ‘Leadership Certificate program specializing in Leadership Coaching’ at Vancouver Community College.

Elaine Scollan is a senior associate with LEWCO and brings an extensive background in communications and mentoring. She has spent 27 years in Radio Broadcasting business focused primarily in news and information. Elaine has been the voice of hundreds of commercials and promos for a number of clients including non profit. Not only does Elaine have the ability to voice and deliver a variety of products bu

If you would like more details about this product, or would like to order a copy online, please click here.

Webinar information current as of October 9, 2008

 

When is the last time you really took stock of your HR strategy? Have you linked that strategy to your overall business plan? Do you have metrics in place to monitor its effectiveness? If your answers are shaky to any of these questions, your organization would benefit from some solid professional advice.

Learn how to:

• Audit your current HR strategy or plan
• Successfully link your HR strategy to the overall business strategy
• Analyze and prioritize areas for strategic improvement
• Develop a step by step plan for improvement of your HR strategy
• Present the case for strategic changes to your superiors
• Communicate the strategic changes to your organization
• Measure strategic improvement
• Make the connection between HR Strategy and return on investment

Speaker 

Tim McConnell, B.A, M.P.A., SPHR is a Senior HR Strategist with McConnell HR Consulting Inc. in Ottawa. He has over 25 years experience in Human Resources management, both as a Director of HR and as a senior HR consultant. Tim provides strategic HR guidance to senior executives and clients in the public, private and not-for-profit sectors.

He is a winner of the Ross A. Hennigar Memorial Award from HRPAO. He is the published author of several articles on HR management, Compensation and Organization Design. Tim is a past-President of the Ottawa Human Resources Professionals Association (OHRPA) and a past-President of HRPAO.

McConnell HRC provides services to clients in three key areas: Human Resources Strategy, Compensation and Organization Design.

Format

The following is required to access the archived webinar:

• Flash Player installed in your computer
• an Internet connection
• a sound card

This archived webinar will include:

• PowerPoint presentation with slides
• Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions.

There is no time limitation in usage, you can play, pause and stop the presentation at your convenience.

If you would like more details about this product, or would like to order a copy online, please click here.

"The content and models for this session on "How to Implement Performance Management Programs" were extremely relevant and will be immediately applicable in our municipal government environment. Thank you for providing useful tools we can incorporate to enhance our organization's performance management process."

"This session was very well presented with relevant material for professionals whose goal is to development a performance management program with a strategic impact on their organization."

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Webinar information current as of December 4, 2008 

Performance management is one of the most complex and demanding issues facing HR practitioners today. An organization’s need for effectiveness or competitive advantage and an individual’s need for recognition, development and job satisfaction can often create a dynamic paradox in the design and management of an effective program. Contemporary models of performance management are now overturning long-held assumptions and methodologies. Competence, creativity and technical understanding are fundamental to designing and implementing a model that is right for your organization. This archived webinar offers a unique opportunity to tap into a wealth of practical experience from two seasoned consultants and practitioners who have extensive international expertise in the subject.

Learn how to:

• Build the foundation for performance management
• Overcome implementation challenges
• Benchmark against emerging best practices

Speakers

Sue Traynor is the Head of Leadership Development at Transport for London in the UK. She is responsible for the alignment of the strategy underpinning performance management, leadership development and the active management of talent in order to support the vision and strategic goals of the organization. Sue works to develop capability at the senior level by raising standards of leadership and creating targeted interventions designed to support the performance goals of both current and future leaders in the organization.

Bill Bradford is a Senior Consultant with Performance Management Consultants. He has extensive experience in all aspects of hum

If you would like more details about this product, or would like to order a copy online, please click here.

"Good discussion of issues and examples of how to handle challenging situations."

"Very informative with practical applications."

- Maja Winter, Webinar Participant

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Webinar information current as of June 17, 2008  

This archived webinar is designed to help you learn techniques and strategies not only for diffusing others but for managing your own emotions at these challenging moments. With these skills, you’ll be able to tackle everything from figuring out your own triggers and what your body language conveys, to boundary setting during a challenging conversation, to finding the right time and place to initiate a difficult interaction. Our goal is to help you keep your cool and approach those difficult situations with more confidence, so you resolve them more effectively and show your employees that you’re proactive in creating a tension-free workplace.

Learn how to:

• Manage yourself during difficult interactions
• Be proactive vs. reactive
• Understand your triggers and sync your body language to your message
• Plan the right time and place for a challenging conversation
• Master the art of constructive feedback
• Know when to use empathy, sympathy and apology

Speaker

Bina Feldman is a corporate training consultant and coach specializing in Personal & Professional Development. She holds a Bachelor of Arts and Master’s Degree in Communication Disorders. She is a member of the Canadian Society of Training & Development (CSTD) In the field of Training and Development since 1984, Bina has grown her business to deliver training across many industries and in the public sector. As a performance coach, she has helped business and professional people with communication and leadership skills.

Bina taught Presentation Skills and Public Speaking at the University of Toronto, School of Continuing Studies from 1981 – 1992 and has delivered Presentation Skills training nationally and internationally. Bina leads a training company and con

If you would like more details about this product, or would like to order a copy online, please click here.

This webcast was recorded on May 15, 2007

Do you manage one or more employees? Do you require the skills to actually resolve performance issues and effectively manage difficult situations? Are you looking for practical, hands-on tools and techniques to help you implement a performance management system that works? If you've answered yes to any of these questions, you need to purchase Resolve Employee Performance Issues: How to Implement a Management Process That Works!

Agenda

• Accurately identify sources of performance issues
• Implement an effective performance management process
• Develop performance objectives and goals for individual employees
• Conduct successful performance reviews
• Create personal development plans
• Respond effectively to difficult situations

Format  
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

• PowerPoint presentation with slides
• Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions

 

The Speaker  
Michelle Chambers, MEd, CHRP, CTDP, has over 18 years of proven and successful management, leadership and consulting experience, including work with three of Canada's top 50 employers. Prior to establishing her organizational learning and development practice, she was responsible nationally for leadership and management development for Telus Mobility/Clearnet Communications. She has also held senior consulting and management roles with Royal Bank of Canada, Parke-Davis Pharmaceuticals and General Motors of Canada.

Michelle works collaboratively with her clients to create sustainable change and to inspire and ultimately increase individual and an organization's effectiveness. Her work with clients has resulted in increased sales revenue; increased employee retention; decreased turnover of staff; increased work satisfaction and performance; decreased operating-costs; and enhanced capabilities for individuals, teams, and organizations. Furthermore, communication skills have been enhanced, leadership has become more focused, and employees have become more engaged.

If you would like more details about this product, or would like to order a copy online, please click here.

This webcast was recorded on February 21, 2008

Negotiations happen every day in and outside of your workplace. Every time you communicate with your manager, discuss projects with employees and cross-functional teams or work with outside suppliers – you are negotiating.

Communicating your ideas clearly, gaining buy-in and building trust are critical in today's business world. Negotiating effectively results in respect for your ideas and transforms difficult interactions into positive relationships.

Purchase Negotiate Effectively in the Workplace: Develop Key Skills to Influence Others and Build Positive Relations and gain the essential tools and practical strategies required to recognize your own personal negotiation style, negotiate effectively in the workplace and achieve the results you desire.

Agenda 

• Gain insight into your own negotiation style
• Take necessary steps to effectively prepare for negotiation
• Negotiate as part of a team
• Read non-verbal communication
• Employ key strategies to build trust and gain respect for your ideas
• Overcome objections and resolve issues
• Manage difficult interactions and build positive relationships

 

Format
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

• PowerPoint presentation with slides
• Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions

The Speaker
Colm Brannigan, MA, LLM (ADR), CMed, is the Principal of Mediate.ca Dispute Resolution Services and has been a full-time mediator, arbitrator and facilitator since 1999. with experience in family, estates, employment and commercial (including IT and IP) disputes. In addition to his dispute resolution practice, he has participated as a speaker in professional development programs for the Ontario Bar Association, the Law Society of Upper Canada, Osgoode Hall Law School of York University and Upper Canada Dispute Resolution. He is also a Co-Lecturer at the forthcoming 4th Advanced Legal Negotiation conference in Toronto.

Colm has been a part-time Professor in both mediation and law at both Humber and Sheridan Colleges. He is the Founder/Moderator of "Mediate-Canada", an ADR listserv hosted by Google Groups, and Co-Chair of the ADR Institute of Ontario Technology & IP Section. He is a member of the ADR Institute of Ontario, the Ontario Bar Association – ADR Section, the American Bar Association Section of Dispute Resolution and various other professional organizations. Colm was a member of the Toronto Mandatory Mediation Roster from 1999 until 2005 and is a member of the World Intell

If you would like more details about this product, or would like to order a copy online, please click here.

This webcast was recorded on March 25, 2008

Employee engagement is a real challenge in today's multi-generational organization, including yours. As an HR professional you must take employee engagement to the next level. A multi-generational engagement program that fits your organizational needs is critical. Achieve higher productivity, motivation, and retention by understanding, developing and maintaining employee engagement in the new workforce. Purchase this archived webinar and gain the essential tools and practical strategies required to understand your organization's generational mix, develop a multi-generational engagement program, and implement your program effectively.

Agenda 

• Understand and define the different generations in your organization
• Engage each of the four generations
• Identify the influencers of engagement of your organization's generational mix
• Evaluate existing HR practices for engagement across the generations in your organization
• Jump-start engagement across different generations by tailoring your HR strategies to your company's generational mix
• Present the case for a multi-generational employee engagement program

 

Format
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

• PowerPoint presentation with slides
• Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions

The Speaker
Barbara Adams, CHRP, BA, is a senior business executive with over 20 years' experience within the human resources field. As Managing Director of HR architects, she provides business consulting mainly in the creative implementation of human resources strategies, objectives, and processes; the facilitation of strategic planning, workshops, and management retreats; and the design of people-oriented workplace practices. She also provides ongoing human resources consulting on a contract basis.

Previously the Vice-President of Human Resources for one of the 50 best employers in Canada, Barbara is a Certified Human Resources Professional, a Certified Chief Executive, a Certified Compensation Professional and holds a BA in Business Administration (Entrepreneurial Leadership). She is past Chair of the Fraser Valley Advisory Council for the BC Human Resources Management Association, instructor of Human Resources Management for Langara College in the Business Administration Certificate Program, and instructor of Operating the Small Business in the Small Business Management Certificate Program.

If you would like more details about this product, or would like to order a copy online, please click here.

Webinar information current as of May 29, 2008

Making the leap from manager to coach plays a critical role in every workplace. Whether the focus is on providing regular constructive feedback, monitoring relationships, ensuring to maintain harmony in teams or learning to communicate like a coach, our Webinar can guide managers to develop these and other proven coaching and leaderships skills. This interactive Webinar can help you gain essential tools and practical strategies required to make the leap from manager to coach in your workplace. This is your opportunity to gain vital coaching skills to make you more effective as a manager and get your employees more engaged ensuring a more motivated and productive employee in the workplace.  

Learn how to:  

• Differentiate between managing and coaching
• Identify critical coaching success factors
• Communicate like a Coach
• Develop a successful mentoring relationship
• Provide constant and constructive feedback
• Coach the difficult employee - how to pinpoint the problem
• Engage employees to create a productive environment
• Use tools that can develop the maximum potential of all employees
• Coach in a cross functional team
• Coach a team vs. the individual

Speaker

Sara Lee, CHRP, CGA has over 18 years of combined human resources, finance and management consulting experience. Throughout her career, Sara has worked with public and private, union and non-union organizations in a variety of business sectors including oil and gas, engineering, real estate, manufacturing, information technology, health services, and financial services.

Format

The following is required to access the archived webinar:

• Flash Player installed in your computer
• An Internet connection
• A sound card

Each archived webinar consists of a recording only of the live event. There is no time limitation in usage, you can play, pause and stop the presentation at your convenience.

If you would like more details about this product, or would like to order a copy online, please click here.

Published: October 2011

International Labour Law, 3rd Edition provides in-depth interpretation of the crucial International Labour Organisation (ILO) instruments - Constitution, conventions, declarations, resolutions, and recommendations - as well as such other sources of law as the OECD Guidelines for Multinational Enterprises and various model and actual corporate codes of conduct.

Among the substantive areas of labour law covered in this book are the following:

• The relationship between international labour law and economic competition
• Standards on industrial relations
• Collective bargaining and dispute settlement procedures
• Protection of trade unions
• Prohibitions on enforced and child labour
• Promotion of equal opportunity and treatment
• Time and rest provisions
• Wage determination and protection
• Occupational health and safety provisions
• Special issues on non-standard forms of employment
• Foreign and migrant workers
• Social security provisions
• Maritime work

The presentation demonstrates that these rules and standards, notwithstanding their much-maligned intrinsic legal force, do in fact offer invaluable benchmarks to governments, judiciaries, employers, and trade unions. The book's combination of detailed commentary and an overarching social policy will make it especially valuable to legislators, human resources managers, employers´ organizations, trade unions, jurists, and academics concerned with the role of work in our globalized social system.

If you would like more details about this product, or would like to order a copy online, please click here.

The International Encyclopaedia of Law: Sports Law deals with international, regional and national sports law. For all three levels, it includes the texts of the laws and the regulations of the sports organizations in a codex section. Countries currently covered include India, Italy, Spain and the United Kingdom.

Monographs are structured by jurisdiction and cover various issues such as the history of sports law, media and sponsorship, competition, employment, health, tax and responsibility for injury. For each level of jurisdiction a further distinction will be made between public regulation from governmental authorities and private regulation and by-laws from sports organizations like the IOC and FIFA.

For detailed information on all volumes of the Encyclopaedia, please visit: www.ielaws.com.

If you would like more details about this product, or would like to order a copy online, please click here.

Published: November 2012

Contracts can be your first line of defense against delays. But they have to be drafted very carefully. Construction Delay Claims, Fourth Edition gives you an in-depth analysis of all the pertinent clauses and details what they can and can’t do to minimize delays and avoid litigation.

This resource is written for everyone involved with delay and impact construction claims — the most common form of disputes in the construction industry. You’ll find that this resource presents the most thorough, detailed review of delay claims liability available, including a complete description of the entire process for filing and pursuing claims along with more than 1,950 cases and analyses.

It gives you the information you need to determine your best course of action. The book presents detailed knowledge drawn from the authors’ thirty-five years of experience in the industry. You’ll learn how to anticipate delays and mitigate damages through the use of advanced planning and immediate responses by the parties involved. You’ll also receive helpful instructions about the best use of construction schedules to avert delays, or to prove their impact if they do occur.

Coverage includes:

• Effective ways to challenge a claimant’s use of the Total Cost Method of Calculation
• The effectiveness of “no damages for delay” clauses
• The use of ADR methods to resolve delay claims
• The meaning and implication of concurrent delays
• Cumulative impact effect of multiple change orders
• The impact and probability of delays in design-build, construction management, and multiple prime contracting
• Latest research into the effect and measurement of lost productivity
• The most recent assessments of how states are applying the Eichleay formula

If you would like more details about this product, or would like to order a copy online, please click here.

Published: July 2012

Anticipate, evaluate and litigate claims and get up-to-date with the latest methods for determining value of work, with the definitive guide to construction change orders. Commonly encountered claim issues are covered in detail, including surety issues, evaluating changes resulting from ambiguous specifications or inadequate design, measuring the cost impact of delays and proving the price of damages. Construction Change Order Claims delivers innovative defenses and offers practical tips and accounting tools to evaluate progress and calculate payments.

Is a change order on a construction project an “extra”? When does an owner’s unintentional interference cross the line between a mere hindrance to an alteration of the contractor’s intended methods of performance? What specific circumstances support the use of the cardinal change doctrine? When should the Percentage of Completion accounting method be employed? This all-in-one resource helps you quickly answer these difficult questions and steers you through every type of change claim, offering hands-on guidance and analysis from 25 experienced practitioners.

Table of Contents:

• Chapter 1: The Owner’s Right to Make Changes and the Contractor’s Right to be Paid
• Chapter 2: Scope of Typical Clauses
• Chapter 3: Authority to Order Changes
• Chapter 4: Formal Change Orders and Constructive Changes
• Chapter 5: Challenging the Finality of an Executed Change Order
• Chapter 6: Contractor Certifications and False Claims
• Chapter 7: Changes Resulting from Breach of Implied Warranties, Misrepresentation, and Non-Disclosure of Superior Knowledge
• Chapter 8: Changes Resulting from Ambiguous Specifications
• Chapter 9: Changes That Result from Delays and Interferences
• Chapter 10: Changes Resulting from Impossibility or Impracticability of Performance
• Chapter 11: The Cardinal Change
• Chapter 12: Changes Resulting from Termination
• Chapter 13: Notice Requirements for Changes and Related Claims
• Chapter 14: Pre-Litigation Advice for Change Order Claims
• Chapter 15: Preparing and Defending a Claim for Damages: A Practical Guide
• Chapter 16: Surety Issues Pertaining to Changes
• Chapter 17: Accounting for Change Orders: How and When to Recognize Revenue from Change Orders
• Chapter 18: Proving and Pricing Damages
• Table of cases
• Index

If you would like more details about this product, or would like to order a copy online, please click here.

"This webinar was excellent. It provided me with some direction on how to deal with an ongoing employee issue."

"The speaker clearly communicated and emphasized the important key drivers used to engage employees."

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Webinar information current as of May 14, 2009

CCH's How to Engage Employees will provide tools and techniques to assist you in managing the distractions that face your employees on a daily basis and refocus them on company objectives. In today's volatile landscape, there is no other single variable that can produce bottom line results like your employees. Employee Engagement is the critical mandate of the HR department. Add value, contribute to the bottom line and Engage your Employees for success!

Areas to be covered:

• The key drivers behind employee engagement
• The critical impact of managers on employee engagement and the employment relationship
• The importance and methods for measuring employee engagement at the management level
• Strategies for enhancing management capabilities
• The complexities behind the employee-manager relationship
• Specific management behaviours that drive employee engagement

Speaker

Barbara Adams
Barbara Adams is a business executive with over 25 years' experience within the human resources field. As Managing Director of HR architects, Barbara specializes in bringing a business approach to an organization's people practices. Applying a coaching style, she takes a creative yet structured approach to the implementation of human resources strategies and ideas; the design of people oriented workplace practices; and the development of people within these organizations. In presentations and projects, Barbara works to translate theoretical concepts into practical and realistic applications by the organization and the individuals within those organizations.

Format

The following is required to access the archived webinar:

• Flash Player installed in your computer
• an Internet connection
• a sound card

Each archived webinar consists of a recording only of the live event. There is no time limita

If you would like more details about this product, or would like to order a copy online, please click here.

"An excellent information tool that helped to shed some light on a difficult subject in today's business environment for individuals who might not know where to start."

"The information provided during the webinar was useful and I will be able to integrate some best practices into our current succession planning process."

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Webinar information current as of March 26, 2009 

The responsibility of developing and finding tomorrow's leaders today is a daunting task. This archived webinar will teach you how to audit your current succession initiatives while ensuring your planning integrates with broader corporate strategies. You will also gain insights into employer best practices and common pitfall as well as the tools and techniques you need for developing current initiatives into winning succession management programs.

Learn how to:

• Ensure that succession planning integrates with broader corporate strategies and plans
• What is the goal of succession planning
• What role corporate culture plays in succession planning
• Utilize resource planning to support succession planning
  • The importance of having a strong assessment tool for evaluating competencies
  • How to balance internally focused succession plans with an understanding of the talent available externally
  • Resource planning tools that support succession planning
• Develop an action plan for succession planning

Speakers

Sandra Weeks
Sandra Weeks brings over 20 years of consulting experience managing a wide range of human resource projects in all industry sectors. She also has extensive experience in designing and delivering professional development activities for human resources professionals. Specifically, she has over 15 years experience as an Instructor in the WorldatWork Certification program, delivering certification courses in Total Rewards, Base Pay Design and Performance Management. In a

If you would like more details about this product, or would like to order a copy online, please click here.

This webcast was recorded on November 16, 2006

Want to transform your employee unit into a high-performance team? It's been proven time and time again that when you use effective coaching and communication strategies, you can easily motivate your employees to reach higher levels of productivity. Improve Workplace Performance Through Effective Coaching and Communication is loaded with tips on how to motivate your employees and improve the dynamics of your team.

Agenda

• Discover key strategies to boost employee motivation
• Pinpoint the major roadblocks to successful teamwork
• Identify strategies to overcome these roadblocks
• Understand the "hows" of effective communication
• Avoid pitfalls of poor communication habits
• Encourage your team members to maximize their work performance by utilizing five key coaching skills
• Make the connection between dedicated coaching and return on investment

Format
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

• PowerPoint presentation with slides
• Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions.

The Speaker
Tammy Dewar, PhD, has been a coach for organizational leaders since 1996, with over 20 years' experience designing and delivering leadership and learning solutions. She will provide you with practical knowledge and step-by-step guidance to help you successfully coach your team, boost employee morale, facilitate effective communication, and drive higher performance.

If you would like more details about this product, or would like to order a copy online, please click here.

FOR HUMAN RESOURCE MANAGEMENT ASSOCIATION OF MANITOBA (HRMAM) MEMBERS ONLY The Ultimate HR Manual - Western Edition (Manitoba), the "how-to" resource for HR professionals in Western Canada, will be available September 2008, officially endorsed by HRMAM. HERE'S WHY THIS HR MANUAL IS DIFFERENT FROM THE REST.

If you would like more details about this product, or would like to order a copy online, please click here.

A joint effort of British Columbia Human Resource Management Association (BC HRMA) and CCH – the content and strategy for this unique reference resource was determined by results of a survey to more then 5,000 members and associates of the BC HRMA.

The concept for the Ultimate HR Manual-Western Edition is based on the highly successful Ultimate HR Manual originally developed in partnership with the HRPAO.

We asked. You answered. So we went to work!

Who knows what should be in an HR manual better than your Human Resource Professional community? The facts on what you want as an HR Professional came out loud and clear in our survey results. You told us you don’t want loads of detail on legislation. And that you don’t want abstract theory or academic discussion. In short, you told us you don’t want the kind of HR resource that is already out there.

Instead, you told us you want practical, easy-to-find, easy-to-read answers and solutions to help you deal with the situations and issues that you face every day.

As a result, we listened to what you want and we’re going to give it to you.

Here are the 6 key benefits you’ll enjoy with the new Ultimate HR Manual – Western Edition.

Minimize your HR compliance concerns - Millions of dollars are paid out over compliance issues each year, which is why compliance is a key concern of every HR Manager. This is one concern you won’t have anymore because each month you’ll receive a monthly newsletter letting you know about relevant changes in both federal, British Columbia, Alberta, Saskatchewan and Manitoba legislation.

You’ll have all the forms, checklists and templates you’ll ever need - Having easy access to these work aids will save you immeasurable time, especially when you can customize and print them for your specific purpose.

You’ll be a more effective manager - You’ll have hundreds of “best practice” tips on productivity, motivation and other key bottom line areas. And you’ll be able to speak and act with even more authority in difficult and controversial situations because you’ll have proven expert opinion and advice to back you up.

You’ll be able to stay current without hours of tough reading - Staying up-to-date means slogging through baffling legalese or complicated legislation. But you don’t need to know the details of change. All you need to know is how your organization will be affected. And that’s what you’ll find out in the easy-to-read concise commentaries in the Ultimate HR Manual-Western Edition.

You’ll be able to trust and rely on the content - We’ve calle

If you would like more details about this product, or would like to order a copy online, please click here.

Government assistance programs are available to help you grow your organization…

Federal and provincial governments have established several hundred programs offering assistance to help private non-profit organizations fund their activities and special projects. With the Handbook of Assistance Programs from Wolters Kluwer, it will be easy for you to match your financial needs with almost 2000 assistance programs. It’s a comprehensive reference source that help simplify and speed up the process of researching available government assistance:

• Complete directory of assistance programs,grants, loans and general information tells you what is available, and from which agencies.
• Scope, nature, eligibility requirements of each program and where/how to apply.
• Convenient category division structure enables you to find federal and provincial programs fast.
• Keep abreast of current activities and changing programs…

Federal and provincial governments understand that many non-profit organizations at one time or another will need some type of assistance, either financial or consultative, in order to move faster, operate smarter or expand more quickly. So they have established a variety of government assistance programs to help organizations like yours research, develop, manufacture and sell products and services domestically and abroad. It's almost 2000 programs for NPO that you can search for:

• Native affairs
• Agriculture & agri-food
• Assistance to the deprived & disaster stricken
• Arts & culture
• Development & economic growth
• Education & professional training
• Environment & ecology
• Housing
• Infrastructures & transport
• Research & innovation
• Health & social services
• Tourism, recration & sport

Get 6 updates per year...

Because government assistance programs are rapidly changing, with new ones being added and older ones deleted, the Handbook of Assistance Programs is designed in a practical format that allows for updates every two months.

A few words from our subscribers:

« The Handbook of Assistance Programs is a comprehensive reference tool that responds to most information requests from our library users. They really appreciate it »
Nicole Lemieux
LIBRARIAN

« I am very satisfied with this subscription, the content is generous and the update service is very useful.. »
Louise Giasson
ENTREPRENEUR<

If you would like more details about this product, or would like to order a copy online, please click here.

The 2014 edition of Your Québec Pension Plan is here!

This wildly popular booklet brings the Québec Pension Plan to your fingertips in a well-planned, pocket-sized guide.

NEW THIS YEAR!
Your Quebec Pension Plan 2014 is spiral-bound, making it EVEN EASIER to reference the Quebec Pension Plan.

This must-have, quick-reference guide has been a popular and reliable tool in the industry for almost 20 years. Written in plain language by pension experts, this guide covers:

• Pensions and Work After 65
• Retirement and Disability Pensions
• Old Age Security Pension
• Taxation of QPP/OAS Benefits
• And much more...

Designed to save you time and to ensure you and your employees stay informed, this booklet also features a detailed Table of Contents and a comprehensive Index.

Wolters Kluwer CCH also offers Your Canada Pension Plan 2014 - our guide to Canada-specific pension questions.

CUSTOMIZED BOOKLET COVER AND QUANTITY ORDERS

The reasonable price and important information provided in this booklet make it a time-saving, quick reference tool to distribute to employees throughout your company. For orders of 100 booklets or more, we can print customized covers that include your company logo at no extra cost. For pricing on custom covers and/or quantity orders, please contact your Account Manager at 1-866-850-7467.

If you would like more details about this product, or would like to order a copy online, please click here.

Your Employment Standard Questions Answered - Federal and Provincial Guidance, 6th Edition

If you're looking for answers to the many employment standards questions you come across every day, you need Your Employment Standards Questions Answered – Federal and Provincial Guidance, 6th Edition at your fingertips.

With a clear index and detailed tables of contents for each chapter to easily point you to the appropriate section, as well as a straightforward question-and-answer format, this concise reference fits neatly into your busy day.

Covering legislation from all 14 jurisdictions in Canada, this book is intended for employers, human resources professionals, employees, consultants and all those concerned with the employment relationship. While principles underlying employment and human rights law are standard across the country, the details vary a great deal. You'll find this new edition of Your Employment Standards Questions Answered – Federal and Provincial Guidance, 6th Edition more useful than ever.

Table of Contents:

• Defining and Regulating the Employment Relationship
• Minimum Age of Employment
• Minimum Wages and Call-In Pay
• Hours of Work and Overtime Pay
• Statutory Holidays
• Vacations with Pay
• Leaves of Absence
• Payment of Wages
• Personnel Records
• Termination of Employment
• Wrongful Dismissal
• Discrimination in Employment
• Harassment at Work
• Equal Pay and Pay Equity
• Employment Equity
• Enforcement of Employment Standards

Authors:

Full Article business and finance Your Canada Pension Plan 2014 By www.cch.ca Published On :: Mon, 21 Jan 2013 12:15:36 GMT The 2014 edition of Your Canada Pension Plan is here! This wildly popular booklet brings the Canada Pension Plan to your fingertips in a well-planned, pocket-sized guide. NEW THIS YEAR! Your Canada Pension Plan 2014 is spiral-bound, making it EVEN EASIER to reference the Canada Pension Plan. This must-have, quick-reference guide has been a popular and reliable tool in the industry for almost 20 years. Written in plain language by pension experts, this guide covers: Pensions and Work After 65 Retirement and Disability Pensions Old Age Security Pension Taxation of CPP/OAS Benefits And much more... Designed to save you time and to ensure you and your employees stay informed, this booklet also features a detailed Table of Contents and a comprehensive Index. Wolters Kluwer CCH also offers Your Québec Pension Plan 2014 - our guide to Québec-specific pension questions. CUSTOMIZED BOOKLET COVER AND QUANTITY ORDERS The reasonable price and important information provided in this booklet make it a time-saving, quick reference tool to distribute to employees throughout your company. For orders of 100 booklets or more, we can print customized covers that include your company logo at no extra cost. For pricing on custom covers and/or quantity orders, please contact your Account Manager at 1-866-850-7467. If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Your Canada Pension Plan 2012 and Your Quebec Pension Plan 2012 By www.cch.ca Published On :: Fri, 17 Dec 2010 13:15:14 GMT Fast Answers to Your CPP and QPP Questions Once again, we bring you a new edition of Your Canada Pension Plan 2012 and Your Quebec Pension Plan 2012. These popular, well-planned booklets reflect all amendments to date on the Canada Pension Plan and Quebec Pension Plan. f Written in plain language by pension experts, topics covered in each pocket-sized guide include: Pensions and Work After 65 Retirement and Disability Pensions Old Age Security Pension Taxation of CPP/OAS Benefits And much more... Designed to save you time and to ensure your employees are informed, features include a detailed Table of Contents and a comprehensive Index, providing you and your employees with easy access to answers to commonly asked questions. Publication date: February, 2012 CUSTOMIZED BOOKLET COVER AND QUANTITY ORDERS The reasonable price and important information provided in this booklet make it a time-saving, quick reference tool to distribute to employees throughout your company. For orders of 100 booklets or more, we can print customized covers that include your company logo at no extra cost. For pricing on custom covers and/or quantity orders, please contact your Account Manager at 1-866-850-7467.         If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Ultimate HR Manual - Student Edition By www.cch.ca Published On :: Thu, 07 Oct 2010 12:33:35 GMT   ** The Ultimate HR Manual – Student Edition eBook is exclusively available for HRPA student members** Get the study tool that prepares you to be a successful HR practitioner! Introduction The Ultimate HR Manual offers practical advice and solutions to help HR practitioners deal with everyday HR and employment issues. It contains a wide range of time-saving tools and templates that can be used as a starting point for developing policies and practices, or for auditing existing ones. It is also a good starting point for those wishing to learn about the HR function, processes, legislative framework, and practical application. This Student Edition eBook (non-subscription) version of the Ultimate HR Manual aims to offer a valuable resource suitable for students and new professionals entering the world of HR. What Your Student Edition eBook Includes The Ultimate HR Manual – Student Edition eBook is a comprehensive HR resource. It provides you with practical advice and solutions to help you prepare for the HR and employment issues that you will face everyday. This study tool covers the most essential areas of Human Resources, the hot topics about which HR practitioners need reliable information, and practical guidelines to help them create and implement policies. In this eBook you will find 82 topical chapters and 1250 pages of content arranged within nine key HR areas:  Strategic Human Resources Staffing Employment Contracts Compensation and Benefits Employment Standards and Human Rights Health and Safety Performance Management Labour Relations Training and Development   A tenth section lists helpful sources of information for e If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Ultimate HR Manual By www.cch.ca Published On :: This HR information resource gives you practical advice and solutions to help you deal with the HR and employment issues you face everyday. It's loaded with time-saving tools like sample letters, guides, checklists and sample forms and policies. A joint effort of CCH and HRPAO, this updated service is positioned to be the best, most user-friendly “how-to” HR manual ever produced. The Ultimate HR Manual will save time, reduce workload and help HR professionals do their job better. If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance The Professional's Diary 2015 By www.cch.ca Published On :: Tue, 10 Aug 2010 12:54:55 GMT Here's introducing our newest edition of The Professional's Diary 2015; your #1 professional 12-month calendar and Canadian business reference book!  ABOUT THE BOOK: It is a quality bound weekly professional planner with two major divisions: A calendar and a unique 100-page Canadian business reference section. The calendar division combines an appointment calendar and a month-at-a-glance section to provide an overview of each individual month. The reference section includes financial, tax, human resources tables and charts, and other valuable information relevant to tax, legal and business professionals. It also includes special sections on retirement planning and director’s liability. This sleek, professional, easy-to-carry calendar also includes 2015 content covering the following: Accounting/Taxation   Worksheet Human Resources/Legal  General Commentary  Directories Features: Calendar, 12-month (January - December)  Page size: 8 1/4" x 10 1/4"  One week per two-page spread including a To-Do section  Half-hourly weekday appointments from 7:30am to 7:00pm  Telephone/address pages  Two ribbon bookmarks WHAT'S NEW THIS YEAR? New tables! Reporting Requirements Table: Identifies major payroll reports required to submit to various government agencies. Data Related to the Calculation of Contributions and Benefits in 2014 Table (CPP) Data Related to the Calculation of Contributions and Benefits in 2014 Table (QPP) Recent tax changes for 2014/2015: Capital tax rates and exemptions.  Personal tax credit rates and individual income tax table, and  Federal and provincial corporate tax rates.  Recent developments in employment standards legislation: Commentary regarding employment and human rights, and  Information charts regarding minimum wage rates, hours of work, statutory holidays, leaves of absence, and vacation pay.  Pension and retirement information for 2014/2015: RRSP, CPP, QPP, and Old Age Security information charts, and  If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Quick Facts for Payroll Managers 2014 By www.cch.ca Published On :: Mon, 20 Dec 2010 12:17:06 GMT Quick Facts for Payroll Managers 2014 will help you save time in your day-to-day tasks! The 2014 edition contains handy "desktop" information such as: Payroll Calendar, weeks are numbered to enable easy calculations Charts covering Federal and Provincial labour standards Personal income tax data CPP/QPP exemptions Employment insurance and Workers' Compensation information Section on reporting requirements   This booklet has sleek coil binding to provide easy access to 7-tabs of quick referenced payroll information. It includes a full 2014 payroll calendar (along with snapshots of the 2013 and 2015 calendars for further reference), charts and calculations helpful for anyone working in Payroll or has a strong interest in keeping up to date with Payroll information.  Actual view:     If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Mercer/CCH Guide for Employers By www.cch.ca Published On :: Fri, 20 Aug 2010 14:27:30 GMT Everything employers need to know about employment, compensation and benefits. If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance HR Quick Facts 2014 By www.cch.ca Published On :: Tue, 22 Jan 2013 14:34:03 GMT HR Quick Facts 2014 saves you valuable time by putting the answers to HR questions at your fingertips. The new 2014 edition contains handy information including:   Payroll Calendar, weeks are numbered to enable easy calculations EI/CPP/QPP/workers compensation tables Charts covering Federal and Provincial labour standards including maternity, parental and other leave regulations at a glance Statutory holiday and holiday pay regulations by province Hours of work and wage payment charts Personnel Records Retention Chart by Jurisdiction Prohibited Grounds of Discrimination Sources of Other Information - important web site addresses at a glance This booklet has sleek coil binding to provide easy access to 7-tabs of quick referenced HR information. It includes a 2014-2015 HR calendar, charts and helpful for anyone working in HR or has an interest in keeping up to date with HR information. Actual view:   If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance HR Connected By www.cch.ca Published On :: Thu, 20 Sep 2012 12:16:50 GMT    As a senior HR professional, are you looking for reliable, timely and in-depth coverage of the issues that matter most to your profession? Look no further, Wolters Kluwer CCH's HR Connected is a current awareness alert service that gives you the information you need when you need it most. There is no better way to stay abreast with up-to-date information, content and analysis. This comprehensive resource was developed in partnership with the Human Resources Professionals Association (HRPA) offering authored articles, regulatory updates, case digests, and frequently asked questions. Written and maintained by authoritative, industry experts and delivered once per week directly to your inbox or mobile device with no logins required. HR Professionals always tell us how they are subscribed to many different information sources to keep tabs on what they need to know. Our team of HR and legal editors review current news and curate it down to only the stuff that matters most. Let’s not forget to mention that HR Connected also includes enriched archival content that dates back to the 1990s!  Topics covered include:   Employment and Labour Law Labour Relations Benefits and Pensions Payroll Health and Safety Compensation Other General HR topics Developed with your most critical compliance interests in mind, HR Connected provides comprehensive coverage of recent developments. CLICK HERE to review a few free sample articles from HR Connected. HRPA and BCHRMA members save $150 off the list price!  If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Handbook of Assistance Programs for Private Enterprises By www.cch.ca Published On :: Tue, 01 Jun 2010 13:07:47 GMT Government assistance programs are available to help you grow your business… Federal and provincial governments have established several hundred programs offering assistance to help private enterprises fund their activities and special projects. With the Handbook of Assistance Programs from Wolters Kluwer, it will be easy for you to match your financial needs with more than 1000 assistance programs. It’s a comprehensive reference source that help simplify and speed up the process of researching available government assistance: Complete directory of assistance programs, grants, loans and general information tells you what is available, and from which agencies. Scope, nature, eligibility requirements of each program and where/how to apply. Convenient category division structure enables you to find federal and provincial programs fast. Keep abreast of current activities and changing programs… Federal and provincial governments understand that many private enterprises at one time or another will need some type of assistance, either financial or consultative, in order to move faster, operate smarter or expand more quickly. So they have established a variety of government assistance programs to help organizations like yours research, develop, manufacture and sell products and services domestically and abroad. It's more than 1000 programs for private enterprises that you can search for: Native Affairs Agriculture & agri-food Arts & culture Marketing & tourism Environment & energy Industrial & manufacturing production Professional development SME special programs SR&ED / IT Transport, infrastructures & construction Get 6 updates per year... Because government assistance programs are rapidly changing, with new ones being added and older ones deleted, the Handbook of Assistance Programs is designed in a practical format that allows for updates every two months. A If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Career Development & Succession Planning By www.cch.ca Published On :: Mon, 25 Jun 2012 10:54:17 GMT Succession planning is critical to any organization’s future success and as such, must be integrated with internal HR practices and clearly linked to business strategy. An effective and well planned succession planning process can assist in retaining top performers by integrating individual career development plans; ensure business continuity as predicted turnover occurs; support workforce planning such as planned reorganizations and market shifts; and can also create a sustainable leadership model. But in order to do so, it is critical to establish and maintain a systematic succession planning program. This webinar will provide participants with a step-by-step model that connects career development and succession planning processes in order to build a strong talent foundation. The webinar will introduce and explain processes and tools   most commonly applied in best practice approaches when integrating career development into succession planning models. The session will also provide insight into how to implement career development and succession planning into an organization, and how to maintain the program once it’s introduced. The webinar speaker will share her experiences with introducing succession planning models, maximizing the benefits of the program, addressing common issues, and the resulting acceptance of succession planning as a critical part of the company’s business continuity plan. Key Learning Objectives In this webinar you will: • Gain a working knowledge of career development and succession planning • Learn how to link career development and succession planning to HR practices and business strategy • Understand how to connect career development and succession planning processes using best practice approaches • Learn a step-by-step model for establishing and maintaining a succession planning program • Examine the design of succession plans and career development plans • Gain tips for avoiding mistakes and issues during the implementation process Expert Speaker: Barbara Adams is a senior business executive with 25+ years’ experience within the human resources field. As Managing Director of HR architects, Barbara specializes in bringing a business approach to an organization’s people practices and in particular, designing creative yet structured approaches to the implementation of human resources strategies and ideas; the design of people oriented workplace practices; and the development of people within these organizations. All with the objective of driving business results by increasing employee performance. In presentations and projects, Barbara works to translate theoretical concepts into practical and realistic applications by the organization and the individuals within those organizations. Previously Vice-President of Human Resources for one of the 50 Best Employers If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Canadian Master Payroll Guide, 5th Edition By www.cch.ca Published On :: Mon, 09 Apr 2012 09:06:38 GMT Canadian Master Payroll Guide, 5th Edition is an essential resource for day-to-day payroll functions.  This guide puts all the critical information you need to solve day-to-day payroll issues at your fingertips. This essential resource is the only guide on the market to include convenient charts and formulas. Plus, its comprehensive information is packaged in a portable format that’s up-to-date and easy to understand.  The Canadian Master Payroll Guide also includes background and commentaries that provide helpful guidance on how to apply the information in each section. The Guide is organized in an intuitive way that mirrors the payroll workflow and covers standard payroll situations.  View the Table of Contents. This book helps you ensure that: Payroll transactions are accurately reported and recorded Your organization meets all governing legislation and regulations Monies withheld from employees’ pay are held in trust and remitted on the appropriate due dates Your organization is protected against payroll-related fraud Your organization maintains the confidentiality of the information flowing through the payroll department Big changes for the 2014 Edition: No More SIN Cards: What’s the Impact?  EI premium freeze for the next 3 years. What’s coming next? New leaves of absence in six Canadian jurisdictions and several minimum wage changes - are you impacted?  Reduction in frequency of CRA remittances, what are the specifics?  Significant 2014 budgetary changes in Ontario, BC, and Quebec. How do these affect you?   These 2014 figures were added throughout:  Provincial tax rates;  CPP/QPP annual maximums and contribution rates;  EI premiums and premium reduction;  Workers’ compensation maximum insurance earnings;  Employer taxes and levies and;  Employer pension plan contribution limits If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Canadian Master Labour Guide, 29th Edition By www.cch.ca Published On :: Tue, 06 Mar 2012 10:03:17 GMT Readers of the Canadian Master Labour Guide know that finding a trustworthy information source is vital and they have been placing their trust in our guide for over 28 years.  This best-seller can help you stay on top of changes to employment and labour law. With complete coverage of federal and provincial labour and employment laws, the Canadian Master Labour Guide gives you the essential information every employer needs to know in one portable and trustworthy source. WHY Choose Canadian Master Labour Guide? Employers and advisers turn to Canadian Master Labour Guide as the definitive source for employment and labour law, including information on: Key changes in statutory requirements Critical court rulings New government policies Key topics include: Labour Jurisdictions Labour Standards Fair Employment Practices: Human Rights, Equal Pay/Pay Equity, and Employment Equity Special Issues: Occupational Health and Safety and Employment Insurance Organized Labour Collective Bargaining WHAT’S NEW in the 29th Edition? Family Day holiday introduced in British Columbia. Leaves of absence: Reservist leave added for Nunavut. Leave for death or disappearance of a child added for the federal jurisdiction and Manitoba. Leave for a critically ill child introduced for the federal jurisdiction and Manitoba. Maximum hours of operation on Sundays and certain holidays expanded for retail businesses in Manitoba. Minimum wage increases in Alberta, BC, Manitoba, Quebec, Saskatchewan, and Yukon. New definitions of “suitable employment” and “reasonable job search” for Employment Insurance claimants. Expanded commentary on the Accessibility for Ontarians with Disabilities Act, 2005. Repeal of the exception which permitted mandatory retirement in the Canadian Human Rights Act. New prohibited grounds of discrimination: Gender identity in Manitoba, Nova Scotia, and On If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Canadian Employment Benefits and Pension Guide By www.cch.ca Published On :: This publication is designed to save you time when you need information. It's the first publication in Canada to give you a searchable database on both benefits and pensions in a CD-ROM or Internet format. With this Guide, you'll have the most comprehensive library available for employment benefits and pensions in Canada. Just look over the topics covered below and you'll see that this unique publication includes all the information you need in one convenient-to-access source. Includes monthly newsletter, Canadian Employment Benefits and Pensions Guide Newsletter. With the launch of the new Internet platform, the updates to your research library are delivered immediately from the editors' desktop to you. The CD and looseleaf subscriptions are updated monthly. Topics Covered Government Sponsored Pension Plans Employer Plans – Standards Legislation Tax Issues – Employer Sponsored Plans Registered Retirement Savings Plans How to Set Up a Plan Plan Administration Social Security Agreements Employee Benefits Executive and Incentive Compensation Flex Benefits and Work Practices Pre-Retirement Counseling Legislation Releases, Bulletins, Policies Full text of Laws & Regulations for federal and provincial Pension Legislation Pension Appeals Board cases and recent case digests (CCH is the only publisher that carries PAB cases! Pension Appeal Board sends only to us to publish – cases go back as far as 1960's in the electronic format) Features This product's information, analysis and current news will help you develop and administer benefit and pension plans. It will keep you up-to-date on information pertaining to benefits and pension contributions. The immediate retrieval (in the electronic version) of information, instant links from section to section and program to program, and the extensive information and research resources of CCH, make it an indispensable addition to your HR library. This guide describes thoroughly the types of plans available and includes a design criteria and registration information you can use to implement in your organization. Conveniently organized commentary and charts help you with the plan's day-today administration. For your convenience, relevant tax issues are easily referenced and explanatory commentary is consolidated alongside Revenue Canada Information Bulletins and Circulars, and Guides. Enjoy access to information on a full range of employee benefits, including group insurance plans, bonuses, workers' compensation and employment insurance. If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Calculating Lost Labor Productivity in Construction Claims By www.cch.ca Published On :: Wed, 06 May 2009 12:11:02 GMT Published: October 2012 Calculating Lost Labor Productivity in Construction Claims demonstrates how to plan for increased labor costs and minimize the risks; identify the causes of the cost overrun; introduce appropriate evidence of lost labor productivity to establish damages; and resolve disputes through prior agreement. Case law support for awards and denials of compensation for each type of claim is analyzed, along with the studies or techniques used to prove damages. You will understand how to quickly and easily compute lost labor productivity caused by a variety of factors. This book offers easy-to-read sample charts and graphs and applies various empirical and academic studies and models. You also get analysis of productivity losses from the Department of Labor, Construction Industry Institute, NECA and more. Table of Contents: Chapter 1: Labor Productivity Defined Chapter 2: Overtime and Shift Work Chapter 3: Acceleration Chapter 4: The Effect of Change Orders on Productivity Chapter 5: Productivity Losses Related to Weather Chapter 6: Experience Curves Chapter 7: Project Characteristics That Affect Labor Chapter 8: Project Management Impacts on Productivity Chapter 9: Nonwage Labor Cost Chapter 10: Measuring Productivity Chapter 11: Predicting Labor Productivity Losses Chapter 12: Presentation of Productivity Analysis Appendix Table of cases If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Archived Webinar - Workforce Planning By www.cch.ca Published On :: Tue, 15 Mar 2011 11:37:45 GMT Webinar information current as of December 2, 2010 Bonus Material: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar. In a period of uncertainty and high turnover, workforce planning is an important element of an organization's overall strategic plan. Being proactive in anticipating workforce needs helps to maximize organizational efficiencies and avoid unnecessary costs that commonly result from unanticipated change. Today's HR professionals must have a clear understanding of how to develop an effective workforce plan that will cultivate organization-wide efficiencies. Learn how to better prepare for HR related contingencies that could prevent an organization from reaching its strategic goals. Key Learning Objectives: Understand the relevance of linking the workforce plan to the organizational strategic plan Recognize the value of executive buy in to the success of the workforce plans Appreciate the need for preplanning Understand the importance of organization wide involvement in the development and maintenance of the workforce plan Understand how the workforce plan impacts the various functions of HR Appreciate and communicate the significance of ongoing measurement and revision Speaker Kathline Holmes, CHRP Kathline Holmes, President of Gailforce Resources is an engaging and dynamic speaker who has a passion for people and a talent for aligning people and processes to business goals. A Certified Human Resources Professional with HRM training from Cornell University, she serves on the BC Human Resources Management Association Advisory Council for the Southern Interior Region and contributes articles as an HR expert and mentor for HEART Business Journal for Women. With almost two decades of experience in management, career counselling and workshop development and facilitation, Kathline combines her vast experience, knowledge and skills to offer services that assist businesses to create a workforce with the characteristics and qualities required to drive their desired outcomes. She takes pride in providing up to date information to meet the human resources needs faced by business today. Format The following is re If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Archived Webinar - Top HR Trends for 2012 By www.cch.ca Published On :: Mon, 16 Apr 2012 10:25:37 GMT For many people, trends are either for (1) the bean counters upstairs to find more reasons to slash our budgets or (2) the organizational leadership to find more reasons for us to do more with less. These perceptions could not be further from the truth. While the improper use of trends lends itself to the boring staff meeting and Death by PowerPoint full of meaningless statistics; trends in all actuality provide a window into the organizational external environment and provides a roadmap to the direction the organization should be headed. This direction could be to capitalize on organizational strengths, take advantage of short lived market opportunities, avoid situations that emphasize organizational weaknesses or to prepare for a potential crisis either financial or operationally.  While the effective presentation of trends can provide critical environmental intelligence to the senior leadership; it is the integration of that intelligence into human resource (HR) plans, aligning the revised strategic and operational plans to the business model and aggressively implementing those plans that will provide organizations the critical edge over their competition. What are trends? How important are they? Why should we use them? How do I integrate trends into my HR plan?  How do I align the changed plan into my firm’s business model/ What are the leading HR trends for 2012?  How do I recognize and measure success if I use the trends in my planning efforts? While these questions may seem daunting, today’s HR professionals must have a clear understanding of how to effectively use HR trends as a critical management  tool to update and improve their HR plan so that it effectively  meets organizational needs based on the business model  and implement an HR plan that effectively addresses the challenges and opportunities presenting by the HR trends in 2012 and provide an organization the flexibility, agility and nimbleness to retain its completive edge Learning Objectives: • Understand what trends are, their importance, their value as intelligence and as environmental tools • Understand the principles behind using HR trends as environmental intelligence and management tools. • How to develop and integrate metrics into the trend analysis and plan development process. How to recognize success. • Understand the leading HR trends for 2012. • Understand how to use HR trends as environmental intelligence and management tools and how to incorporate trends into HR operational and strategic planning efforts. This Webinar Includes: •  PowerPoint presentation with slides  The following is required to access the archived webinar: Flash Player installed in your computer an Int If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Archived Webinar - Top 10 Employee Engagement Strategies By www.cch.ca Published On :: Tue, 15 Mar 2011 11:22:48 GMT "I found the Employee Engagement Strategies session very beneficial. It reinforced my belief that although business strategies are important, the success of a company truly depends on the level of commitment the employees have towards the company. That commitment comes through engagement." - Darren Lukasiewich, Business Development Manager Webinar information current as of December 8, 2010 Bonus Material: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar. This webinar will present the most current information on recommended strategies to enhance employee engagement within today's workplace. The webinar speaker will explore human resources strategies that can be implemented company wide and what it takes to support the implementation of these strategies. Especially how you can prepare managers to positively impact the implementation and the resulting employee engagement. In this webinar you will not only learn strategies but also specific tactics that can be implemented immediately to impact productivity and company results. Key Learning Objectives: Update your knowledge on current employee engagement research Learn ten key strategies for enhancing employee engagement Methods and tactics for implementing engagement strategies The human resources role in driving employee engagement The critical impact of managers when implementing engagement strategies Speaker Barbara Adams, Managing Director of HR Architects Barbara Adams is a senior business executive with 25+ years' experience within the human resources field. As Managing Director of HR architects, Barbara specializes in bringing a business approach to an organization's people practices. Applying a coaching style, she takes a creative yet structured approach to the implementation of human resources strategies and ideas; the design of people oriented workplace practices; and the development of people within these organizations. In presentations and projects, Barbara works to translate the If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Archived Webinar - Take your Career from Good to Great By www.cch.ca Published On :: Tue, 15 Mar 2011 11:05:56 GMT "Wayne provided me with much food for thought, along with an personal action plan to build my network and get going on my next move!" - Allison Benson, HR Services Manager "Not only was this helpful and motivating in my HR role, I'll be sharing it with others in fields of: Political Communications, Construction Industry and Medical field. Impressive that the content is applicable to many career paths." - Cathy Shotton, HR Business Partner Webinar information current as of November 4, 2010 Bonus Material: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar. It can be easy to become complacent with your current career opportunities, particularly when economic conditions suggest fewer opportunities for advancement exist. Take control of your career and realize your true potential regardless of external factors. In this webinar learn strategies for better managing your career and positioning yourself for more fulfilling opportunities. Capitalize on the chance to take your career from good to great. Key Learning Objectives: Recognize and define their skills, interests, and values Understand how their skills, interests, and values align with multiple career opportunities Identify the best ways to structure their career plans towards continual learning and progression Analyze their current career profiles and explore various career clusters and pathways Set achievable goals and make informed, fulfilling decisions about where they plan to be in the future Understand how personal ethics can affect business decisions Apply decision-making strategies to career choices Speaker Wayne Rawcliffe, Founder and President of Senga Consulting Inc. Wayne brings over 25 years of organizational effectiveness experience as a If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Archived Webinar - Introduction to Followership, Leadership and Team-Building: Alignment and Integration By www.cch.ca Published On :: Thu, 10 May 2012 10:04:33 GMT This webinar introduces you to a relatively new social science paradigm, Followership. For many years followership was viewed as an appendage to leadership and in many business schools, the focus has been on leadership. Why? The answer is really very simple. Leadership has always been viewed as the foundation of organizational power and influence. Did you know that leaders really spend 20 to 30 percent of their time leading, and 70 to 80 percent of their time following, but that following has never been viewed as an essential activity? Most people have a rather negative perception of followers. Children’s games of Follower the Leader, automotive manufacturer Audi’s bold declaration of “Never Follow” and parent’s warning to their children if “”Johnny is going to jump off of a bridge, are you going to follow him? ; reinforce the negative societal perception of sheep –like followers who are easily influenced, molded and are of little worth. Like with leadership,  there are specific  and distinct followership styles and associated behavioral attributes that certainly have an effect on organizations and their performance. Leadership model’s like the Hersey-Blanchard Situational Leadership Model, focuses on leadership style based on the follower or group maturity level. Though this particular model has much research to support the premises of the theory, the focus is still on leadership influence and power based on a follower maturity level, versus a behavioral interaction and follower influence on the leader. What you will learn during this webinar is the use of a behavioral based leadership model that focused on the development and power-sharing relationship with organizational followers that is essentially a mutually beneficial symbiotic relationship where the leader and follower grow and learn from each other where leaders learn to become Transformational Leaders and followers learn to become what is termed Exemplary Followers. This will not be an attempt to conduct a comparative study of various leadership styles. The concepts behind Exemplary Followership and Transformational Leadership become essential in organizations that are focusing on becoming self-directed team based organizations. Unfortunately, organizations that bandy the team word around and say: We are going to be a team! Or We have a team based organization, when in reality; the teams are just miniature versions of the larger rigidly formal hierarchy of the larger organization. At that point, the team concept becomes a joke and sinks beneath the waves of failure. In order to successfully implement these concepts in your organization, major organizational cultural change will become necessary in order to adopt and integrate e If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Annotated Canada Pension Plan and Old Age Security Act, 14th Edition, 2015 By www.cch.ca Published On :: Thu, 30 Sep 2010 15:50:26 GMT Whether you have to handle a CPP or OAS claim, calculate and remit withholdings on employee compensation, or ascertain the employment status of a contractor, Annotated Canada Pension Plan and Old Age Security Act, 14th Edition, 2015 is for you. This handy work is the only portable, one-stop resource in this area for professionals on the go. The section-by-section annotations and exhaustive cross sections throughout give you expert commentary and explanations of the legislative provisions, the regulations, and court and tribunal decisions regarding CPP and OAS issues. The book also offers up-to-date coverage of pending legislation and new cases, as well as key decisions of the Pension Appeals Board. Highlights of new information in the 14th Edition include: Amendments implemented by the Jobs, Growth and Long-Term Prosperity Act (Bill C-38), including a summary of the new appeal regime and annotations to the provisions creating the Social Security Tribunal All significant Federal Court of Appeal decisions on vital issues such as whether a per diem compensation rate is ‘‘fixed and ascertainable’’ (MNR (Canada) v. Ontario); right to appeal on CPP matters from the Tax Court of Canada (Davitt); online accessibility for claimants (Jodhan); interest award where erroneous information given by the Minister (Bartlett); approach of tribunal where claimant doesn’t appear (Evans); need to refer to every piece of evidence (Simpson and Brennan); motions in the Federal Court of Appeal (McMeekin); evidence on judicial review (McLaughlin); and extension of time (Daoud). Important Federal Court decisions, including new authority on when written reasons for granting leave to appeal to the PAB are mandatory Updated dollar amounts for YBE (for general and disability claims), YMPE and other statistics throughout; New types of disability claims. The Honourable Gordon Killeen, Q.C., is an active member of the Pension Appeal Board and retired justice of the Ontario Superior Court. His conference lectures in recent years have been influential in the evolution of CPP disability law. Andrew James is a legal writer. He is the co-author of Ontario Superior Court Practice (with Mr. Justice Todd Archibald, The Honourable Gordon Killeen, Q.C. and James Morton), and Ontario Family Law Practice (with Justice David Steinberg, Justice Craig Perkins and Esther Lenkinski). If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Accommodation Issues in the Workplace By www.cch.ca Published On :: Tue, 12 Aug 2014 10:21:05 GMT Book & Webinar Bundle (free eBook also included!) Upon purchase of this book you will automatically receive a email order confirmation with a link to register for the free companion webinar. Everyone who purchases the book will receive an email with their webinar registration information on or before October 15th.  About the Book “A healthy society maximizes the opportunities for each individual to achieve self-worth while minimizing the conflict that inevitably arises when people are at cross-purposes.” The landscape of accommodation in the Canadian workplace is ever-changing. Due to the sensitive but crucial nature of this content, employers, HR managers, and legal practitioners, need to adapt effective best practices on how to best meet their duty to accommodate. This book includes a free eBook and webinar hosted by Jamie Knight.   Many questions arise from “grey areas” not addressed explicitly in the law, or are so current, they are not yet fully addressed in case law. This resource provides answers to these emerging accommodation questions, particularly addressing:  mental health, religion,  addiction,  family issues (elderly parents, ill family members), and  other groups commonly subjected to discrimination harassment or bullying based on sexual orientation, sexual identification, gender, age, etc.  This book will focus on the expectations employers need to strive for when accommodating job applicants, employees and third parties. It addresses essential information on best practices, case law, uncertainties, and undue hardship. Also included is an expansive Q&A section, based on real experiences. Ultimately, this publication will provide professionals with practical, on-point information so that they can move forward with confidence in terms of how to accom If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Your Québec Pension Plan 2011 By www.cch.ca Published On :: Mon, 20 Dec 2010 08:44:56 GMT Fast Answers to Your CPP and QPP Questions Once again, we bring you a new 2011 edition of the popular Your Québec Pension Plan. Written in plain language by pension experts, topics covered in this pocket-sized guide include: Pensions and Work After 65 Retirement and Disability Pensions Old Age Security Pension Taxation of CPP/OAS Benefits And much more... Designed to save you time and to ensure your employees are informed, features include a detailed Table of Contents and a comprehensive Index, providing you and your employees with easy access to answers to commonly asked questions. Publication date: February, 2011 CUSTOMIZED BOOKLET COVER AND QUANTITY ORDERS The reasonable price and important information provided in this booklet make it a time-saving, quick reference tool to distribute to employees throughout your company. For orders of 100 booklets or more, we can print customized covers that include your company logo at no extra cost. For pricing on custom covers and/or quantity orders, please contact your Account Manager at 1-866-850-7467. Looking for information about the Canada Pension Plan? Click here for more info.   If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Your Employment Standards Questions Answered - Federal and Provincial Guidance, 3rd Edition By www.cch.ca Published On :: Wed, 17 Sep 2008 14:39:19 GMT If you're looking for answers to the many employment standards questions you come across every day, you need Your Employment Standards Questions Answered – Federal and Provincial Guidance at your fingertips. Now there is one definitive source to answer all your employment standards questions. Topics covered: dd Minimum age of employment Minimum wages and call-in pay Hours of work and overtime pay Statutory holidays Vacations with pay Leaves of absence Payment of wages Personnel records Termination of employment Wrongful dismissal Discrimination in employment Harassment at work Equal pay Employment equity Enforcement of employment standards Why waste your valuable time scrolling through confusing government web sites or shuffling through piles of outdated print materials when you can find all the answers in one convenient place? With a clear index to easily point you to the appropriate section, and a straightforward question and answer format, this concise reference fits neatly into your busy day. Plus, the book is created by CCH, a company that professionals like yourself have trusted for years to provide accurate and reliable information. New in This Edition Our recent improvements make Your Employment Standards Questions Answered – Federal and Provincial Guidance more useful than ever: Legislation updated to June 30, 2008 New chapter on enforcement of employment standards that reflects the increase in class actions with respect to employment standards such as overtime pay Recent court rulings added Personal data protection sections rewritten to include new privacy legislation Provincial sections updated where needed, including Ontario's new rules on hours of work and Manitoba's sweeping revisions to the hours of work and overtime laws If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance You Asked? Your Payroll questions Answered 2nd Edition By www.cch.ca Published On :: Wed, 08 Aug 2007 09:58:39 GMT Sorry, this product has been discontinued. If you would like more details about this product, or would like to order a copy online, please click here. Full Article business and finance Ultimate HR Manual Newsletter By www.cch.ca Published On :: Mon, 29 Mar 2010 14:17:01 GMT The Ultimate HR Manual monthly newsletter is a valuable reminder of what's new in the constantly growing and changing HR landscape. Each issue provides you with: Lead articles on timely and relevant topics written by experts in the field, to keep you current. A summary of recent cases and legislative developments, to keep you up-to-date. Tips and practice tools to aid you in your day-to-day decision making. This newsletter is included in the Ultimate HR Manual subscription. For more information go to www.cch.ca/uhrm. If you would like more details about this product, or would like to order a copy online, please click here. Full Article Recent Trending Is Gen Z’s Interest in the Trades Just a Dream? 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What Trump's win means for electric vehicle manufacturers Lean Hypotheses and Effectual Commitments: An Integrative Framework Delineating the Methods of Science and Entrepreneurship When There's No One Else to Blame: The Impact of Coworkers' Perceived Competence and Warmth on the Relations between Ostracism, Shame, and Ingratiation The Dismissal of New Female CEOs: A Role Congruity Perspective When Private Equity Acquires Firms Expecting Them to Grow Subscribe To Our Newsletter