business and finance

Penfacts - A Guide to Pensions in Canada - 2013 Edition

Make your job easier, stay informed and increase efficiency!

Penfacts is a one-stop guide to pensions in Canada. It provides information on pension plans that is of significant benefit to plan sponsors, administrators, students, and other pension stakeholders. Penfacts also provides easy to understand information about pension plan investing as well as brief and easy to read details about the role of actuaries in the field of pensions.

Includes focus on:

• Pension Plans
• Legislation
• Investment Management
• Other Retirement Programs
• Pension Administration
• Interpreting an Actuarial Report

Penfacts is written in conjunction with the Association of Canadian Pension Management (ACPM), and edited by Neil Cohen, B.Sc., B.A., LL.B., a research lawyer who concentrates his work in the area of pensions and benefits. A graduate of the University of Western Ontario’s Law School and a member of the Bar of the Law Society of Upper Canada, Neil is a member of various pensions and benefits organizations.

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

PaySource Newsletter

For every payroll practitioner's library, PaySource newsletter provides solutions and advice on the numerous issues facing the payroll community. It gives you how-to columns, hot news items, need-to-know information, questions and answers, case notes, and more. It takes you from day-to-day functions such as statutory deductions, calculating taxable benefits, and completing the ROE through to successful completion of year-end reporting.

 

Included free with the purchase of PaySource®.

Updated monthly. Available in print and PDF format.

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

PaySource

PaySource® The One And Only
Fast, reliable answers to your payroll questions.


PaySource® is continuously updated with the latest in payroll news, statutes, and legislation. Canada’s #1 expert source for payroll information.  Be the first to know about breaking news stories in the payroll industry, as they happen throughout the day. Updates to your research library are delivered immediately from the editor's desktop to yours.

Includes handy annual Quick Facts for Payroll Managers desktop reference chart. Updated monthly. Includes monthly newsletter, PaySource®.

PaySource® does the background work for you by providing you with: 

  • A “What's new?” section with changes dated so that you know when the latest changes occurred
  • A monthly PaySource® newsletter that highlights payroll news, legislation, and legal cases you should know about
  • Charts and tables, including SmartCharts that allow you to selectively compare different factors for more informed decision making
  • Expert commentary (indexed and searchable by subject)
  • Budgets and new developments, including relevant case law and new trends
  • Statutes and regulations, updated continuously and searchable
  • Payroll forms and guides available with fifillable forms
  • Glossary of payroll-related terminology

Topics covered: 

  • Privacy
  • Payroll suppliers and vendors
  • Automated payroll systems
  • Special payroll situations
  • Payroll questions and answers
  • New developments
  • Forms

What's New with PaySource®?

Smart Charts:  This tool saves you time and effort. We first launched Smart Charts for Personal Tax Credits divided by jurisdiction. The charts also include commentaries and forms.  >Click here for how to use smart charts.

This allows you to compare:

• Age 65
• Basic Personal
• Caregiver
• Child Amount
• Disability
• Eligible Dependant
• Infirm Dependant (18 or over)
• Pension Income
• Sole Support Households
• Spouse/Common-Law Partner
• Tax Rate Applied to Credits
• Tuition Fees/Education

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Payroll Management Guide

Payroll Management Guide helps you resolve day-to-day payroll issues and guides you in effective payroll planning. This reporter instructs you on how to implement proactive, efficient payroll procedures while ensuring compliance with federal, state, and local requirements.

The Internet version includes the time-saving tool Paycheck Calculator, providing the ability to perform Gross-to-Net and Net-to-Gross calculations, tax-free bonus calculations, dual year calculations, Federal W-4 and state exemption certificate creation, and more!

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Pay Yourself First: Financial Strategies for the Owner/Manager

Pay Yourself First: Financial Strategies for the Owner/Manager will show you how to minimize your taxes and maximize the return on your business investments. Written specifically for the small business owner and manager, it explores essential areas of finance and accounting for your small business and provides simple, practical advice on making your money work for you and avoiding possible pitfalls.

 

Topics covered:

  • Starting a business
  • Setting-up and administering a workable financial process
  • Extracting money from the business in ways that are most advantageous to you and the business
  • Income splitting for family businesses
  • Family trusts
  • Retiring entrepreneurs

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Ontario HR Assistant

Instant access to the complex and varied information necessary for working with employment standards. Ontario HR Assistant is uniquely designed to provide you with federal and Ontario employment law. You'll gain instant access to primary documents, including the legislation you need to make informed decisions. You'll receive thorough expert analysis of the topics as well as substantial coverage of case law through historical and ongoing case law reporting and helpful practice tips.

Topics covered:

  • Minimum age
  • Personnel records
  • Minimum wage/overtime payment of wages
  • Hours of work
  • Payment of wages
  • Statutory holidays
  • Vacations
  • Leaves of absence
  • Termination
  • Privacy in the workplace
  • Immigration
  • Practice tips

Features & Benefits

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Morneau Shepell Summary of Pension Legislation in Canada, 7th Edition

The Morneau Shepell Summary of Pension Legislation in Canada, 7th Edition summarizes, with reference to the relevant sections of the appropriate Act and regulations, the essential provisions of pension standards legislation from all the provinces, as well as the federal PBSA. The Summary is a unique reference tool and an excellent starting point for any research, particularly for multi-jurisdictional plans, highlighting differences in pension standards legislation in force throughout Canada.

The Morneau Shepell Summary of Pension Legislation in Canada, includes over 125 multi-jurisdictional charts and over 75 pages of legislative history on pension legislation and regulation in Canada. It not only complements the Morneau Shepell Handbook, but is referenced throughout the handbook, making this an additional useful resource for readers.

Topics include: 

• Eligibility and vesting
• Contributions and funding
• Accrual during leaves and notice period
• Locking-in and portability
• Death benefits and spousal rights
• Member statements and disclosure
• Governance, investments, and regulatory filings
• Plan changes and wind-ups
• New plan designs…and more

This publication also includes over 75 pages summarizing major discussion papers on pension related topics and changes in Canadian pension standards legislation from January 1, 2000, until July 1, 2012.

__________________________________________________

 

Also available to complement the Morneau Shepell Summary of Pension Legislation in Canada, is our bestseller and new edition of the Morneau Shepell Handbook of Canadian Pension and Benefit Plans, 15th Edition.

Ranked #5 on The Globe and Mail bestseller business book list! 

Item #: 4B55
List Price: $149.00
Combo Price: $199.00 (for both books). Promo code: 4B55COMB

This is an indispensable tool for understanding the essential elements of Canadian public and private pension and benefit plans, their legal and regulatory framework, and their administrative requirements. Updated and developed by Morneau Shepell professionals, this insightful book takes you through comprehensive coverage as well as detailed explanations of retirement savings and deferred compensation arrangements; employee pensions and benefits; post-retirement options; and emerging issues.

Order both books and save $50. Use p

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Morneau Shepell Handbook of Canadian Pension and Benefit Plans, 15th Edition

The Morneau Shepell Handbook of Canadian Pension and Benefit Plans, 15th Edition is an indispensable tool for understanding the essential elements of Canadian public and private pension and benefit plans, their legal and regulatory framework and their administrative requirements. Updated and developed by Morneau Shepell professionals, this insightful book takes you through comprehensive coverage as well as detailed explanations of retirement savings and deferred compensation arrangements; employee pensions and benefits; post-retirement options; and emerging issues.

This publication is intended for plan sponsors, administrators, consultants, human resources practitioners and others interested in the field of Canadian pensions and benefits.  All the topics you want and all the information you need.

Chapters include information on:

• Employer Pension Plans
• Government Pension Programs, including Workers’ Compensation and Employment Insurance
• Financial Management of Pension Plans
• Pension Fund Investment Management
• Pension Standards Legislation and Case Law
• Taxation of Retirement Savings
• Multi-Employer Pension Plans
• Winding Up a Pension Plan
• Governance of Retirement, Savings and Other Benefit Plans
• Communicating Benefits and Retirement Savings Plans
• Extended Health and Dental Care Plans
• Group Life and Accident Insurance
• Employee Assistance Plans
• Workplace Health Management
• Post-Retirement and Post-Employment Benefits
• Retirement Planning
• Emerging Trends
. . . and much more.

The new edition of the Morneau Shepell Handbook of Canadian Pension and Benefit Plans is even better than its predecessors, with many chapters updated and expanded. 

About Morneau Shepell: A leading human resource consulting firm for more than 40 years, Morneau Shepell provides integrated human resource solutions for all types of pension, group benefits, and compensation plans.

________________________________________________

 

Also available to complement the Morneau Shepell Handbook of Canadian Pension and Benefit Plans, is our new edition of the Morneau Shepell Summary of Pension Legislation in Canada, 7th Edition.

Item #: 7B04
List Price: 119.00
combo Price: $199.00 (for booth books). Promo code: 4B55COMB

The Morneau Shepell Summary

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Management Matters

This monthly newsletter with its breaking news stories, practical articles, and economic indicators will have strong appeal to small and medium-sized company owners, HR managers, and business people alike.

Included free with the purchase of Canadian Business Management Manual.

Updated monthly.

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business and finance

Legalese with Ease - Legal Terms for Human Resources Professionals

Legalese with Ease – Legal Terms for Human Resources Professionals is the most comprehensive source available for finding clear definitions for over 400 legal terms used within the human resources profession. It is the only book of its kind to offer human resources professionals plain-language information regarding all areas of human resources law.

Today's human resources professionals are required to understand, and keep up-to-date with complex and ever-changing legal definitions and legislative requirements. Legalese with Ease – Legal Terms for Human Resources Professionals provides easy-to-understand definitions, along with practical examples, for all of the most important legal terms in the areas of employment, labour relations, human resources, and occupational health and safety.

Topics covered:

  • Absenteeism
  • Accommodation
  • Accreditation of employer's organization
  • Adoption leave
  • Adverse effects discrimination
  • Advisory council (BC)
  • Affiliated companies/unions
  • Affirmative action
  • Age
  • Assignment employees
  • Averaging agreement
  • Benefits
  • Bereavement leave
  • Burden of proof
  • Certiorari
  • Check off
  • Commission salesperson
  • Common law
  • Control and use in workplace
  • Controlled products
  • Corporation
  • Designated substance
  • Domestic worker
  • Employer duties
  • Employment, labour, and human rights laws
  • Enforcement
  • Ex post facto
  • Homeworker
  • No union choice
  • Occupational health and safety

About the Authors
Malcolm MacKillop, BA, LLB, is the author of a column on employment law in the Globe & Mail: Report on Business, a contributing columnist for HR Professional, and a member of the Editorial Board for Canadian Lawyer Magazine. He has also developed employment law videos with Canada Law Book, is a former lecturer in employment law at the University of Western Ontario, and has appeared in TV news coverages as a human rights specialist.

Adrian Miedema, BMath, LLB, is a senior associate at the Toronto office of Fraser Milner Casgrain LLP and has extensive experience in employment law and civil litigation. He regularly appears in the courts and before various tribunals, on the full range of employment-related matters, and provides strategic employment advice to both public and private sector employers.

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business and finance

Labour Notes

If it's important for you to be aware of current events and issues in Canadian employment and labour law, this newsletter is what you need. Labour Notes® will keep you abreast of legislative developments in employment, human rights, labour relations, pay equity and employment insurance law across Canada. It provides you with digests of ground-breaking cases that affect how you deal with employees, and includes vital economic statistics, and much more.

Feature articles give you practical insights into trends and emerging issues in this dynamic field to help you keep yourself current and protect your company's interests and its employees.

Updated bi-weekly.

Related Products

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business and finance

Internet Solutions for HR Managers

Internet Solutions for HR Managers sets the standard for the Canadian HR professional. It is the only guide you will need to conduct free Internet research on critical Canadian HR topics. In addition, it provides you with a strategic and practical approach to address key issues. National in scope, it also offers cost-effective solutions for your organization to help you in your day-to-day decision-making process.

The Internet is creating a revolution in HR management, including recruitment, benchmarking, networking, and information gathering. Internet Solutions for HR Managers provides practical, immediately useful information on how to adapt to these new challenges and opportunities and realize the time and cost savings that the new technology brings.

Features include:

  • Comprehensive listing of the top HR-related website facilitates basic Internet research and saves time
  • Internet recruiting case study gives readers a realistic and salient understanding of how organizations can benefit from Internet recruiting
  • Links to valuable sample forms and policies save time for HR Managers in creating their own forms and policies where the information is easy to customize
  • Benchmarking information assists HR Managers in calculating their bottom line HR administration costs in an effort to become more strategic and cost effective

About the Authors
Edward B. Harvey, PhD, is a well-known specialist in the fields of valuing diversity, program development, and designing innovative strategies for effective HR management. Harvey is also currently a Professor at the University of Toronto.

John H. Blakely, MIR, is a specialist in HR policy and planning, compensation, pay equity, equal opportunities and managing diversity. Blakely presently works as a Compensation Advisor for a large organization in British Columbia and has co-authored two other titles for CCH Canadian.

Katherine A. Lee, MIR, is a Senior Researcher and Analyst for the leading HR web information portal, www.hr.com, and is a specialist in analyzing product development and industry trends within the eHR space.

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Implementing Best Practices in Human Resources Management

Implementing Best Practices in Human Resources Management will help you to realize the full potential of your department's role in your organization and maximize the positive impact on your business. It ensures that employees and managers understand your organization's expectations, policies, and practices. It helps you become the internal organizational expert, drawing senior management to your proactive approach to HR strategies and confirming how HR is instrumental in helping the organization flourish. It also develops methods for implementing successful HR strategies that will impact the organization's culture, business objectives, and overall success.

Features include:

  • Concise discussions of major HR terms and concepts
  • Current trends and benefits
  • Discussion on definitions
  • Procedures for implementation
  • Role of HR practitioners and any barriers or pitfalls they might face
  • Sample policies
  • "Best practice" information
  • Over 400 pages of value

Topics covered:

  • Alcohol and drug addiction
  • Attendance management
  • Auditing the HR function
  • Benchmarking
  • Ethics
  • Career management
  • Change management
  • Coaching
  • Competency
  • Conflict management
  • Employee involvement
  • Employee opinion surveys
  • Employee testing
  • Employee turnover
  • Employment contracts
  • Employment cycle
  • Flexible work practices
  • HR Metrics
  • Intellectual capital
  • Learning organization
  • Management development
  • Mission statements
  • Organizational design
  • Performance management process
  • Recruitment and selection
  • Redundancy/downsizing
  • Reward Management/compensation policies
  • Stress management
  • Terminations
  • Virtual organization

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Human Rights Policy in Ontario

Human Rights Policy in Ontario is a compendium of policy papers and guidelines produced by the Ontario Human Rights Commission in partnership with CCH Canadian Limited. As an interpretive guide to human rights law in Ontario, it will be an indispensable tool for human rights practitioners, human resource specialists and legal professionals. This publication, says the OHRC's Chief Commissioner Keith Norton, is intended to assist everyone in creating an environment where human rights are respected and promoted.

Human Rights Policy in Ontario features the OHRC's new (2000) Policy and Guidelines on Disability and the Duty to Accommodate, as well as updated versions of other policies, including those on drug and alcohol testing, pregnancy, gender identity and sexual orientation. It also reproduces the full text of the Ontario Human Rights Code.

Topics covered:

  • Policies and guidelines
  • Religion
  • Gender identity
  • Sexual harassment
  • Language, pregnancy, and medical discrimination
  • Drug and alcohol testing
  • Height and weight requirements
  • Racial jokes
  • Disability and duty to accommodate
  • Special programs
  • Human rights complaints
  • Ontario Human Rights Code and regulations

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

HRWorks Handbook: Training and Development

HRWorks Handbook series is a collection of how-to manuals that provide quick guidance on HR matters and legislation as well as useful checklists and worksheets. Each book is based on one structured program that is easily built upon and adapted to suit unique company needs.

 HRWorks Handbook: Training and Development teaches you to understand elements of an effective training and development function as well as implementing cost-effective training solutions.

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business and finance

HRWorks Handbook: Salary Administration

HRWorks Handbook series is a collection of how-to manuals that provide quick guidance on HR matters and legislation as well as useful checklists and worksheets. Each book is based on one structured program that is easily built upon and adapted to suit unique company needs.

 HRWorks Handbook: Salary Administration provides a 12-phase process for salary structure design and administration.

Related Products

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business and finance

HRWorks Handbook: Orientation

HRWorks Handbook series is a collection of how-to manuals that provide quick guidance on HR matters and legislation as well as useful checklists and worksheets. Each book is based on one structured program that is easily built upon and adapted to suit unique company needs.

 HRWorks Handbook: Orientation provides a five-day orientation program for new recruits.

Related Products

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business and finance

HR Quick Facts 2010

HR Quick Facts 2010 will save you valuable time by putting the answers to HR questions at your fingertips!

The 2010 edition contains handy information including:

  • Payroll Calendar, weeks are numbered to enable easy calculations
  • EI/CPP/QPP/workers compensation tables
  • Charts covering Federal and Provincial labour standards including maternity, parental and other leave regulations at a glance
  • Statutory holiday and holiday pay regulations by province
  • Hours of work and wage payment charts
  • Personnel Records Retention Chart by Jurisdiction
  • Prohibited Grounds of Discrimination
  • Sources of Other Information – important web site addresses at a glance

Publication date: March 2010

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business and finance

HR Assistant - Labour Relations And Labour Law Cases

This subscription combo is the most comprehensive and up-to-date resource for legal professionals who advise organizations operating in a unionized environment.

HR Assist – Labour Relations provides current regulations and legislation covering labour relations for all jurisdictions in Canada. Also includes expert commentary that clarifies the laws affecting your organization, case annotations, and practice tips.

HR Assist – Labour Law Cases is an all-electronic service giving you the key decisions of labour relations boards, human rights tribunals and courts from across Canada from 1944 to the present, including full-text, headnotes, and digests. Topics covered include employment standards, labour relations, employment insurance, human rights, and pay equity.

Topics covered:

  • Labour jurisdictions
  • Unfair labour practices
  • Certification
  • Decertification
  • Collective bargaining
  • Collective agreements
  • Strikes and lockouts
  • Successor rights
  • Arbitration
  • Labour relations boards
  • Apprenticeship legislation
  • Consumer price index
  • Labour statistics
  • Court cases

Includes bi-weekly newsletter, Labour Notes.

DVD updated monthly.

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business and finance

HR Assistant - Labour Relations

If your company operates in a unionized environment, this is one service you will find very helpful. HR Assist – Labour Relations provides current regulations and legislation covering labour relations for all jurisdictions in Canada. Also includes expert commentary that clarifies the laws affecting your organization, case annotations, and practice tips.

Topics covered:

  • Labour Jurisdictions
  • Unfair labour practices
  • Certification
  • Decertification
  • Collective bargaining
  • Collective agreements
  • Strikes and lockouts
  • Successor rights
  • Arbitration
  • Labour relations boards
  • Apprenticeship legislation
  • Consumer price index
  • Labour statistics

Includes bi-weekly newsletter, Labour Notes.

DVD updated monthly.

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business and finance

HR Assistant - Employment Standards And Labour Relations

This all-electronic HR combo combines two of our most popular publications to give you the most comprehensive and up-to-date source of information available on these topics.

HR Assist – Employment Standards covers all relevant legislation concerning employment standards, human rights, pay and employment equity, and employment insurance in Canada. Also includes commentary, case annotations, and practice tips.

HR Assist – Labour Relations provides current regulations and legislation covering labour relations for all jurisdictions in Canada. Also includes expert commentary that clarifies the laws affecting your organization, case annotations, and practice tips.

Topics covered:

  • Minimum age
  • Personnel records
  • Minimum wage/overtime
  • Hours of work
  • Payment of wages
  • Statutory holidays
  • Vacations
  • Leaves of absence
  • Termination
  • Human rights
  • Equal pay/employment equity
  • Employment insurance
  • Privacy in the workplace
  • Workers' compensation
  • Immigration
  • Labour jurisdictions
  • Unfair labour practices
  • Certification
  • Decertification
  • Collective bargaining
  • Collective agreements
  • Strikes and lockouts
  • Successorship
  • Arbitration
  • Labour relations boards
  • Apprenticeship legislation
  • Consumer price index
  • Labour statistics

Includes bi-weekly newsletter, Labour Notes.

DVD updated monthly.

Related Products

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business and finance

HR Assistant - Employment Standards And Labour Law Cases

Another HR combo, giving you excellent value and the ultimate in comprehensive information on employment standards and labour law cases in Canada.

HR Assist – Employment Standards covers all relevant legislation concerning employment standards, human rights, pay and employment equity, and employment insurance in Canada. Also includes commentary, case annotations, and practice tips.

HR Assist – Labour Law Cases is an all-electronic service giving you the key decisions of labour relations boards, human rights tribunals and courts from across Canada from 1944 to the present, including full-text, headnotes, and digests. Topics covered include employment standards, labour relations, employment insurance, human rights, and pay equity.

Topics covered:

  • Minimum age
  • Personnel records
  • Minimum wage/overtime
  • Hours of work
  • Payment of wages
  • Statutory holidays
  • Vacations
  • Leaves of absence
  • Termination
  • Human rights
  • Equal pay/employment equity
  • Employment insurance
  • Privacy in the workplace
  • Workers' compensation
  • Immigration
  • Labour jurisdictions
  • Consumer price index
  • Labour statistics
  • Court cases

Includes bi-weekly newsletter, Labour Notes.

DVD updated monthly.

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business and finance

Government Assistance Manual

Is your business eligible for government assistance? Thousands of companies receive help from the federal government, the provinces, and territories every year. Government Assistance Manual can help you do the same. It outlines the scope and type of assistance available, eligibility requirements, and tax incentive information. It also includes the full texts of relevant federal government bulletins and circulars. It covers federal, provincial, and territorial government assistance programs for Canadian businesses and provides contacts for further information.

Features include:

  • Key comments on how to make use of assistance incentives under the Income Tax Act
  • Commentary on tax incentives
  • Reprints of Interpretation Bulletins and Information Circulars
  • Federal assistance programs – General and specific
  • Provincial assistance programs – All ten provinces and three territories
  • Names and addresses of government agencies
  • Press releases of new developments in government assistance that could benefit your organization

Updated quarterly.

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business and finance

Focus on Canadian Employment And Equality Rights

Staying up-to-date on the most recent cases, laws, and other current issues in the areas of employment, equality, and human rights is essential to keep you or your company from becoming entangled in costly employment-related disputes. Focus on Canadian Employment and Equality Rights newsletter helps employers and HR practitioners stay compliant and avoid such conflicts. It provides reviews and analysis from various experts on the most topical issues in the areas of employment, equality, and human rights. Practical features such as case notes, legislative updates, Question and Answer, and Did You Know? offer valuable insights on a wide range of topics, such as workplace diversity and accommodation, employment agreements, absenteeism, sexual harassment, termination, constructive dismissal, drug and alcohol testing, privacy rights, and pay equity, to name a few.

Features include:

  • Lead Article – Expert analysis and valuable commentary on topical issues 
  • Question & Answer – Relevant compliance facts that employers need to know 
  • Case Notes – Expert summary and analysis of actual workplace situations from recent court, board, and tribunal decisions, with insightful practical application information
  • Quotable – A thought-provoking excerpt from a case featured in the issue
  • Legislative Alert – Comprehensive updates on recent changes to relevant laws
  • Initiatives & Events– Significant government initiatives, upcoming seminars and conferences on employment and human rights issues, and helpful government publications
  • Did You Know? – Useful tips, information, and pointers to online tools available to help employers

Benefits include: 

  • Encourages you, the employer, to be proactive rather than reactive in the workplace and helps to keep you out of potentially costly litigation. For example, you're provided with professional practical information from employment experts to help avoid and prevent discrimination in the workplace, inadequate accommodation, wrongful dismissal, and other employment-related problems.

Updated monthly.

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Fairness in the Workplace 3rd edition

Fairness in the Workplace provides practical information and step-by-step guidance for solving workplace problems prudently and effectively, essential for anyone involved in human resources management today.

Topics covered:

  • Hiring – Learn what you can and can't ask on application forms, in interviews and after an offer of employment is made
  • Human rights – Learn how to prevent and settle complaints and how to deal with official investigations
  • Harassment – Learn how to prevent and resolve it and how to develop a proactive policy
  • Employee privacy – Learn how and when to respect privacy in the workplace and what you need to know about current laws
  • Pay equity – Learn how to provide equal pay for work of equal value and adjust your pay scales so that they are fair to your employees
  • Absenteeism – Learn how to deal with this chronic and costly workplace problem

About the Author
Anneli LeGault is a partner in the Employment, Pension and Research Group in the Toronto office of the national law firm Fraser Milner Casgrain LLP. A graduate of the University of Toronto (Hons. BA, LLB), she was called to the Ontario bar in 1982. She is currently the co-chair of the firm's National Labour and Employment Practice, which includes labour and employment lawyers from British Columbia, Alberta, Ontario and Quebec.

Anneli represents management in employment, human rights, equity, labour relations and privacy matters. She frequently gives speeches and seminars on human rights, privacy, employment equity, pay equity, downsizing, discipline and wrongful dismissal. She has been an editor of Focus on Canadian Employment and Equality Rights for more than 10 years and has written articles for Canadian Industrial Relations and Personnel Developments on a quarterly basis.

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business and finance

Employment Standards

Staying right up-to-date couldn't be easier. The new Internet platform means that updates are automatically delivered right from the editor's desktop to yours. And with full electronic functionality and a cross-jurisdictional approach, you'll save hours and hours of look-up time. HR Assist – Employment Standards covers all relevant legislation concerning employment standards, human rights, pay and employment equity, and employment insurance in Canada. Includes commentary, case annotations, and practice tips.

Topics covered:

  • Minimum age
  • Personnel records
  • Minimum wage/overtime
  • Hours of work
  • Payment of wages
  • Statutory holidays
  • Vacations
  • Leaves of absence
  • Termination
  • Human rights
  • Equal pay/employment equity
  • Employment insurance
  • Privacy in the workplace
  • Workers' compensation
  • Immigration
  • Consumer price index
  • Labour statistics

Includes bi-weekly newsletter, Labour Notes.

DVD updated monthly.

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business and finance

Emergency Disaster Guidelines and Procedures for Employees

How prepared are you for unforeseen emergencies in your organization? The best way to prepare for unknown contingencies is to be ready for them. Proactive planning for such events makes you aware of any of the dangers associated with them. As unlikely as some events might seem to be in Canada, are you willing to take the chance of not being prepared?

Emergency Disaster Guidelines & Procedures For Employees is designed to prepare you, the employer, for any eventuality relating to any man-made or natural disaster or emergency. Most importantly, this publication discusses the elements necessary in developing an emergency response plan or business continuity plan. It also presents Canadian legislative references that are important considerations in the realization of a complete emergency plan.

Topics covered:

  • Man-made contingencies like terrorism
  • Fire safety
  • Hazardous materials
  • Bomb threats
  • Crowd management
  • Natural contingencies: blizzards, earthquakes, hurricanes, lightning, floods, and tornadoes

Features include:

  • Tips on responding to numerous man-made and natural contingencies
  • Inclusion of Canadian legislative references that will be of interest to all provinces
  • Elements to consider in developing an emergency plan
  • List of industry and other relevant e-mail addresses is included for further consideration

About the Authors
William Avery has an extensive background in the sport, leisure and entertainment industry. He has acted as Safety Manager for Busch Gardens, and as Corporate Safety Advisor for the Anheuser-Busch Companies Inc. (including all locations of Busch Gardens, Adventure Island, Sesame Place and Grant's Farm). In 1986, he joined SeaWorld Parks Ltd. as Director of Risk Management. In 1990, he began safety consulting and loss prevention work with various organizations.

Industrial Accident Prevention Association (IAPA) is a not-for-profit, member-driven organization operating since 1917. Representing approximately 45,000 member firms and more than 1.5 million workers, IAPA is Canada's leading health and safety association, providing educational, consulting and information programs, products and services for the prevention of workplace injury and illness.

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business and finance

Dave's Test (EN) (IGNORE) 3

Test

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Cross-Border Relocation Law

Cross-Border Relocation Law is an authoritative guide to employment relocation issues on both sides of the Canada-U.S. border. It provides comprehensive coverage of immigration, customs, tax and employment issues for Canadian employees relocating to the U.S. and U.S. employees relocating to Canada. Recent changes to Canadian immigration law brought about by Bill C-11 are included.

Written by seven Canadian and U.S. experts, it will be of keen interest to legal, human resources, payroll and tax professionals who need to be aware of the myriad compliance issues surrounding cross-border relocation.

Topics covered:

  • U.S. immigration law for business visitors, trade NAFTA professionals, intra-company transfers and treaty traders/investors
  • Applying for a Green Card (family and employment based)
  • Canada's new Immigration and Refugee Protection Act
  • Canadian immigration law for temporary residents, including work permits and HRDC confirmation
  • Applying for permanent residence in Canada (skilled worker, business immigration and family class)
  • U.S. income taxation of non-U.S. and U.S. persons
  • U.S. employment and transfer taxes
  • Canadian tax issues for employees transferring from the U.S. to Canada
  • Canadian tax issues for employees transferring to Canada from the U.S.
  • Cross-border tax implications of pension and retirement plans
  • U.S. customs law on personal importations, including restrictions and exemptions
  • Canadian customs law, including duty and sales tax relief and exemptions
  • Benefits of NAFTA for cross-border relocations

About the Authors
Lorraine Allard (McCarthy Tétrault, Toronto) is a partner in the McCarthy Tétrault Tax Law Section.

John Boscariol (McCarthy Tétrault, Toronto) is recognized in the 2000/2001 LEXPERT® Directory of leading lawyers in the area of international trade matters.

Alan S. Diner (Bennett Jones, Toronto) practices federal regulatory law in Toronto, with a focus on immigration, competition and trade law.

James T. Ritzel (Hodgson Russ, Albany, NY) practices federal tax law, with particular emphasis on U.S. cross-border tax planning and tax controversy matters.

Kenneth Weigel (Alston + Bird, Washington, DC) concentrates on international trade and customs laws affecting the importation and exportation of merchandise involving the United States and other countries.

Andrew Wilson (Serotte Reich & Wilson, Buffalo, NY) specializes in U.S. immigration law.

John Yuan (McCarthy T

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business and finance

Complete Service of Handbook of Assistance Programs for Non-Profit Organizations

Get the Handbook that most answers your needs. Federal and provincial (Ontario/Alberta/British Columbia/Quebec) government assistance programs are available.

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Canadian Pensions and Retirement Income Planning, 5th Edition

Canadian Pensions and Retirement Income Planning covers all types of retirement income plans including defined benefit, defined contribution, RRSPs, and deferred profit sharing plans. It is ideal for pension plan sponsors, administrators, accountants, tax advisers, human resource professionals, actuaries, and pension consultants, as well as students and others interested in better understanding Canada’s tax rules for retirement income programs.

What's new in this edition?

This edition provides a comprehensive look at Canada’s tax rules for retirement income programs including:

• detailed analysis of all registration rules for registered pension plans and deferred profit sharing plans
• the rules for determining the calculation of pension adjustments, past service pension adjustments, and pension adjustment reversals
• new and updated numerical examples for PAs, PSPAs, and PAR calculations
• expanded and updated information on Registered Plan Directorate policies based on the most recent interpretation and changes
• tax rules around phased retirement programs
• updated information on defined contribution programs, rules and employer strategies
• updated background material on minimum pension standards, actuarial valuations, and accounting standards to provide context to the tax rules
• glossary of updated forms and filing requirements
• charts of relevant and commonly used reference data including CPP/QPP/YMPE, average wage, CPI, interest rates and relevant Income Tax Act (Canada) limits
• cross-referencing of tax rules to relevant sections of Income Tax Act (Canada)

Author: 

Towers Watson, a leading global professional services company that helps organizations improve performance through effective people, risk, and financial management. With 14,000 associates around the world, Towers Watson offers solutions in the areas of employee benefits, talent management, rewards, and risk and capital management.

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business and finance

Canadian Master Labour Guide, 25th Edition, 2010

See below for recent changes to employment and labour law.

For 25 years now, the Canadian Master Labour Guide has made it easier for our customers to stay on top of changes in federal and provincial employment and labour law.

Employers and advisors trust the Canadian Master Labour Guide to be their definitive source for employment and labour law, including information on

  • Key changes in statutory requirements
  • Critical court rulings
  • Employment Standards
  • Human Rights, Equal Pay/Pay Equity, and Employment Equity
  • Occupational Health and Safety
  • Employment Insurance
  • Oganized Labour
  • Collective Bargaining

Here is a sample of some recent changes to employment and labour law included in this new edition:

  • Major changes in Employment Insurance, including:
    • additional benefit weeks for all claimants;
    • further additional benefits for long-tenured workers;
    • EI benefit scheme for the self-employed;
    • freezing of premium rates for 2010;
    • changes to premium reduction plan reapplication;
    • Reservist leave added in Alberta and the Yukon.
  • Overhaul of employment standards in Prince Edward Island.
  • Protection for foreign caregivers in Ontario.
  • New "public emergency" leave and new mediation procedures in Nova Scotia.
  • New minimum wage increases in New Brunswick.
  • Supreme Court of Canada decisions on dismissals in the midst of business closings.

In addition, the following changes, highlighted in the 24th edition as upcoming, will be incorporated into the 25th edition:

  • New protections in Ontario for employees from temporary work agencies.
  • Human rights changes in Alberta regarding sexual orientation and the complaint process.
  • New Pay Equity Act in New Brunswick.
  • Notable changes to the Yukon human rights complaint process.

And remember, we don't just provide information – we provide key commentaries to help you quickly understand what the changes mean so you can respond appropriately.

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business and finance

Canadian Labour Relations and Employment Topics And Canadian Labour Relations - COMBO

This is the first of several combos we've created for HR professionals. By combining Canadian Labour Relations and Employment Topics and HR Assist – Labour Relations, you get all the resources you need plus you get great value. With these two tools at your fingertips, you'll have both a comprehensive source of legal information and a powerful strategic resource to help you deal more effectively in a unionized environment.

Topics covered:

  • Unfair labour practices
  • Certification
  • Decertification
  • Collective bargaining
  • Collective agreements
  • Strikes and lockouts
  • Successor Rights
  • Arbitration
  • Labour Relations Boards
  • Collective Bargaining Calendar
  • Productivity indexes
  • Consumer Price Indexes
  • Wage and salary rates
  • Weekend and shift premiums
  • Fringe benefits
  • Insurance and benefit plans
  • Sick leave
  • Paid holidays and vacations
  • Unemployment and earnings rates
  • And more

Includes bi-weekly newsletters, Labour Notes and Canadian Labour Relations and Employment Topics.

DVD updated monthly.

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business and finance

Canadian Labour Relations and Employment Topics - Newsletter

The content of Canadian Labour Relations and Employment Topics newsletter ranges from topical, emerging issues to labour relations data. It gives you the information you need for strategic and effective HR management, in both union and non-union environments.

Contributors include senior human resources practitioners, mediators/arbitrators, consultants, academics, and employment and labour lawyers. You'll benefit from the trend-spotting articles covering all the fields of the HR function.

One monthly feature includes articles from U.S. experts providing an American perspective to the labour/HR scene. Practice tips, wage/benefits administration data, collective agreement summaries, quarterly wage settlement data, and following the progress of important labour legislation will help busy practitioners remain informed and current.

Included free with the purchase of Canadian Labour Relations and Employment Topics.

Updated monthly. Available to be e-mailed in PDF format only.

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business and finance

Canadian Labour Relations and Employment Topics

Whether you're unionized or not, Canadian Labour Relations and Employment Topics is an excellent tool for increasing your knowledge of labour relations planning and practice in activities like contract negotiations, handling grievances, and dealing with other daily workplace problems and issues. Each month, you'll receive topical, practical information on developments in labour relations and human resources management. Includes graphs and tables of key economic and labour statistics, including consumer price index figures for Canada, regional cities, and the provinces, as well as monthly unemployment rates and weekly earnings figures.

Employers and unions can plan for negotiations or policy changes with Canadian Labour Relations and Employment Topics in-depth feature articles, regular newsletter columns, including one or more collective agreement summaries with each report, overviews of trends in benefits, bargaining and the economy, statistical data on major collective agreement provisions, and collective bargaining calendar. Arbitration abstracts provide summaries of recent significant arbitral decisions from across the country.

With the launch of the Internet platform, the updates to your research library are delivered immediately from the editor's desktop to you.

Topics covered:

  • Arbitration
  • Negotiations
  • Collective agreement provisions
  • Paid holidays and vacations
  • Collective bargaining calendar
  • Sick leave
  • Consumer price indexes
  • Unemployment and earnings rates
  • Feature article
  • Wage settlements
  • Fringe benefits
  • Weekend and shift premiums
  • Insurance and benefit plans

Includes monthly newsletter, Canadian Labour Relations and Employment Topics.

Loose leaf and DVD updated monthly.

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business and finance

Canadian Labour Law Reporter - (Employment Standards, Labour Relations And Labour Law Cases)

One Stop Shopping for Employment and Labour Law Information

Legislation
Canadian Labour Law Reporter provides coverage of federal, provincial, and territorial laws on employment standards, human rights, pay and employment equity, employment insurance, and collective bargaining. This comprehensive research tool gives you all the relevant labour legislation across Canada.

Commentary
In addition to commentary on key employment cases and practice tips, the Canadian Labour Law Reporter also has case annotations at the end of each commentary section so you have more case law summary information at your fingertips.

Case Law
The Canadian Labour Law Reporter has full-text court case law and decisions from boards, tribunals, commissions, etc. all across Canada, going back to the 1940's. Our cases follow the same, clear style and are always easy to follow. All cases in the employment and labour areas are analysed by our experts and the most significant are published.

Labour Notes Newsletter
If it's important for you to be aware of current events and issues in Canadian employment and labour law, you'll rely on this newsletter. Published bi-weekly, it will keep you abreast of legislative developments in employment, human rights, labour, pay equity and employment insurance law across Canada. It provides you with digests of ground-breaking cases that affect how you deal with employees, and includes vital economic statistics, and more. Feature articles give you practical insights into trends and emerging issues in these dynamic fields to help you keep yourself current and protect your company's interests and its employees.

News Trackers
There are TWO NewsTrackers with this product, Employment Standards (includes employment standards, employment insurance, and human rights and equity news) and Canadian Labour Law Cases. New bills, cases, and related press releases are posted overnight and our searchable database is updated daily. Upon your request, the NewsTracker feature will notify you by email of breaking news stories as they happen throughout the day. NewsTracker provides a 10-day summary and a 60-day archive of past news items.

What's New
Each section includes a "What's New" feature. It is updated whenever anything is added by one of our experts to our commentary, legislation, or cases, or when a new issue of the news

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Canadian Labour Law Cases

HR Assist – Labour Law Cases is an all-electronic service giving you the key decisions of labour relations boards, human rights tribunals and courts from across Canada from 1944 to the present, including full text, headnotes, and digests.

Topics covered:

  • Employment standards
  • Labour relations
  • Employment insurance
  • Human rights
  • Pay equity

Features include:

  • Canadian Labour Law Cases (Archival 1944 to current year) – All cases reported in previous years, organized by year and topic
  • Canadian Labour Law Cases (Current year) – All cases reported for the current year organized by topic

Includes bi-weekly newsletter, Labour Notes.

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business and finance

Canadian Government Programs and Services Guide - Newsletter

An authoritative source for federal government organizations, Crown corporations, and industrial assistance programs, Canadian Government Programs and Services newsletter contains information from various government departments, including a key media contact and phone numbers.

Included free with the purchase of Canadian Government Programs and Services.

Updated bi-monthly. Available to be e-mailed in PDF format only.

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Canadian Government Programs and Services

Do you need information on the federal government? Chances are you'll find everything you need in this authoritative guide to federal government organizations, Crown corporations, and industrial assistance programs. It provides key information on all government departments: organization structure, chief officers and phone numbers, jurisdictions, responsibilities, budgets, and much more, all organized in a topical index.

Features include:

  • Organization of the federal government programs and services
  • Crown corporations
  • Commissions, boards, and councils
  • Government relations
  • Members of the Senate
  • Members of the House of Commons
  • Parliamentary and Senate Committees
  • Standing, Special, and Joint Committees
  • Head and regional offices
  • Government assistance programs
  • Lists of chief administrative officers (office held, name, telephone number)
  • Departmental Organization charts
  • Lists of Acts administered by the department agencies (Crown corporation, boards, etc.), reporting to Parliament through the department

Includes bi-monthly newsletter, Canadian Government Programs and Services.

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Canadian Employment Safety and Health Guide - Newsletter

Canadian Employment Safety and Health Guide newsletter covers health, safety, and related legal issues affecting all workplaces in Canada, including offices, offsite locations, and mobile workstations. It monitors recent trends and discoveries in the health field and explains their legal implications from both an employer's and employee's perspective. It includes articles and discussions on emerging health and safety developments and summaries of recent court judgements.

Canadian Employment Safety and Health Guide newsletter also includes information on legislative changes throughout Canada. It informs readers of new case law and reminds of them impending compliance deadlines, new penalties, and fines for contravening the law.

Included free with the purchase of Canadian Employment Safety & Health Guide.

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Canadian Employment Safety And Health Guide

If you work in the employment and safety area, this should be the only reference resource you'll need. It covers federal, provincial, and territorial laws and regulations and gives you analysis of a broad range of topics (see below). You'll also have commentary on new developments and emerging trends in every Canadian jurisdiction plus summaries of decisions from the courts, Workers' Compensation Tribunals and Labour Relations Boards. In addition, it monitors trends in occupational health and looks at their legal implications.

Includes monthly newsletter, Canadian Employment Safety and Health Guide.

With the launch of the new Internet platform, the updates to your research library are delivered immediately from the editors' desktop to you. The CD and looseleaf subscriptions are updated monthly.

Topics covered:

  • Employers' duties and rights
  • Workers' duties and rights
  • Occupational health and safety
  • Workers' compensation
  • Toxic substances/physical agents
  • Administration/inspection/enforcement
  • Workplace Hazardous Materials Information System (WHMIS)
  • Health and Safety Committees

Benefits:

  • Helps you to comply with the law and assists you in developing plans and strategies for a healthier and safer workplace
  • Covers all aspects of occupational health, safety, wellness, and related legal issues affecting all workplaces
  • Indispensable resource helps you to avoid expensive fines
  • Monitors recent trends and discoveries in the occupational health and safety field and reveals their legal implications and how they affect your business
  • Explains your duties and responsibilities under federal and provincial legislation
  • Includes extensive commentary on every Canadian jurisdiction
  • Provides you with examples of new or potential health and safety hazards
  • Covers your employees' rights to refuse unsafe work
  • Cites relevant case law
  • Reminds you of impending compliance deadlines, as well as new penalties and fines for contravening the law

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Canadian Employment Law Guide - Newsletter

Canadian Employment Law Guide newsletter is the fastest and easiest way to stay up-to-date on the ever-changing legislation covering employment standards and the human rights legal landscape in Canada. Expert commentary will also grant you valuable insight on the latest developments and issues in employment law.

Included free with the purchase of Canadian Employment Law Guide.

Updated bi-monthly. Available to be e-mailed in PDF format only.

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Canadian Employment Law Guide

Employment standards are constantly changing and it's vital that you keep up. Canadian Employment Law Guide is the ideal way to stay up-to-date. It will keep you informed of significant changes occurring in all the key areas of employment law. It also includes Q&A sections covering some of the most common employment standards issues, such as maternity and parental leave, vacations with pay, harassment in the workplace, and terminations. Although there is no legislation included in the product, you'll find expert commentary and many useful and relevant case summaries throughout.

Topics covered:

  • Employment Insurance
  • Minimum wage/overtime
  • Equal pay/employment equity
  • Payment of wages
  • Hours of work
  • Personnel records
  • Human rights
  • Privacy in the workplace
  • Labour jurisdictions
  • Statutory holidays
  • Leaves of absence
  • Termination
  • Minimum age
  • Vacations

Features include:

  • Case Table
  • Newsletter
  • Cumulative Index
  • Topical Index
Includes bi-monthly newsletter, Canadian Employment Law Guide.

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Canadian Employment Benefits and Pension Guide - Newsletter

The complex field of benefits and pensions becomes a lot clearer with the help of Canadian Employment Benefits and Pension Guide newsletter. It will make it easy to stay on top of legislative developments and policy initiatives across Canada. You'll stay abreast of legislation, tax issues, news from the U.S., and vital statistics such as CIA minimum transfer value rates. And each issue has feature articles providing insight and advice on major issues and emerging trends.

Included free with the purchase of Canadian Employment Benefits and Pension Guide.

Updated monthly. Available in PDF format.

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Canadian Business Management Manual and Government Assistance Manual - COMBO

In response to many requests from subscribers, we have created this value-packed combo. Both are widely regarded as essential publications for all organizations. Canadian Business Management Manual provides practical guidance and information for business managers covering a wide range of key topics. Government Assistance Manual offers comprehensive guidance to hundreds of federal and provincial government assistance programs for Canadian business.

Includes monthly newsletter, Management Matters.

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Canadian Business Management Manual

Just about every area that can affect a business is covered in this practical information source. Designed for business managers, Canadian Business Management Manual will be helpful to anyone who is responsible for managing a large or small organization or a particular area of a business. It gives you easy-to-read information on a wide range of business and human resources issues, along with examples, checklists, and procedures.

Topics covered:

  • Facts and figures (CPI and Lending Rates)
  • Start-ups
  • Planning
  • Financing and Finance
  • Insurance
  • Marketing
  • Intellectual Property
  • E-Commerce
  • Commercial Law
  • Director and Officer Liability/Corporate Governance
  • Franchising
  • Environmental Management
  • Business Failure – Written by Frank Bennett
  • Human Resource Quick Facts
  • Statutory Deductions and Remittances
  • Labour Standards
  • Human Rights
  • Privacy
  • Workplace Health & Safety
  • Workers' Compensation
  • Taxation Quick Facts
  • Income Tax
  • Sales Tax
  • Capital Taxes
  • New Developments

Includes monthly newsletter, Management Matters.

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business and finance

British Columbia HR Assistant

Instant access to the complex and varied information necessary for working with employment standards. British Columbia HR Assistant is uniquely designed to provide you with federal and British Columbia employment law. You'll gain instant access to primary documents, including the legislation you need to make informed decisions. You'll receive thorough expert analysis of the topics as well as substantial coverage of case law through historical and ongoing case law reporting and helpful practice tips.

Topics covered:

  • Minimum age
  • Personnel records
  • Minimum wage/overtime payment of wages
  • Hours of work
  • Payment of wages
  • Statutory holidays
  • Vacations
  • Leaves of absence
  • Termination
  • Privacy in the workplace
  • Immigration
  • Practice tips

Features & Benefits

Stay up-to-date With the launch of the new Internet platform, the updates to your research library are delivered immediately from the editors' desktop to you
Make sure you know the rules Avoid costly penalties and lawsuits
Time is money This information resource will help you reduce the need for a legal professional's involvement. No longer will you have to wait to receive answers from the government
Find information quickly The extensive search tools will help you find the correct answers instantly

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Basic Supervisory Management And Labour Relations

This handy, pocket-sized reference guide is an ideal resource for managers in both union and non-union environments. Basic Supervisory Management and Labour Relations provides practical advice on how to effectively handle day-to-day supervisory issues.

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Archived Webinar - The Art of Influence in the Workplace


"I have definitely learned more about this topic after the seminar. As a planning manager, i could apply what I have learned today to my job when interacting with senior management and co-workers."

- Robert Yeung, Planning Manager

"The webinar was very effective from the perspective of a leader."
- Suzanne Barker, CGA



Webinar information current as of November 20, 2008

At one time or another, we've all thought back to important meetings with colleagues and wished they had gone better? But rest assured that preparation can be even more important than hindsight. With the right training, you can approach your next meeting or conversation with a greater understanding of how to build rapport, and with better techniques for establishing credibility, dealing with conflict and moving people to action.

Learn how to:  

  • Gain buy-in from an individual or a group
  • Get individuals to open up to your perspectives
  • Flex your communication style to deal with conflict or to motivate
  • Deal with conflict in an influential manner
  • Understand how different people communicate

Speaker

Suzanne Stevens is the President, and Founder of Ignite Excellence Inc. (www.igniteexcellence.com), a training and development company specializing in influential face-to-face communications. Suzanne is highly sought-after, energetic speaker who has traveled all over North America, Europe, Africa, and Australia to train and keynote speak.

Suzanne has more than 20 years of experience in sales, marketing, and training. She has trained more than 10,000 people at every level of corporate structure, building verbal and kinetic communication skills that drive competitive advantage and differentiation at both an individual and corporate level. Many leaders in their field use training programs from Ignite Excellence. Clients' industries include Engineering, Accountants, Health Care, Technology, Manufacturing, Finance, Architecture, Media, and Public Relations. Suzanne was recently the keynote speaker at the Consulting Engineers Conference, and at FIDIC Conference (International Federation of Professional Engineers). Suzanne is a member of Canadian Association of Professional Speakers.

If you would like more details about this product, or would like to order a copy online, please click here.




business and finance

Alberta HR Assistant

Instant access to the complex and varied information necessary for working with employment standards. Alberta HR Assistant is uniquely designed to provide you with federal and Alberta employment law. You'll gain instant access to primary documents, including the legislation you need to make informed decisions. You'll receive thorough expert analysis of the topics as well as substantial coverage of case law through historical and ongoing case law reporting and helpful practice tips.

Topics covered:

  • Minimum age
  • Personnel records
  • Minimum wage/overtime payment of wages
  • Hours of work
  • Payment of wages
  • Statutory holidays
  • Vacations
  • Leaves of absence
  • Termination
  • Privacy in the workplace
  • Immigration
  • Practice tips

Features & Benefits

Stay up-to-date With the launch of the new Internet platform, the updates to your research library are delivered immediately from the editors' desktop to you
Make sure you know the rules Avoid costly penalties and lawsuits
Time is money This information resource will help you reduce the need for a legal professional's involvement. No longer will you have to wait to receive answers from the government
Find Information Quickly The extensive search tools will help you find the correct answers instantly
Stay up-to-date With the launch of the new Internet platform, the updates to your research library are delivered immediately from the editors' desktop to you
Make sure you know the rules Avoid costly penalties and lawsuits
Time is money This information resource will help you reduce the need for a legal professional's involvement. No longer will you have to wait to receive answers from the government
Find information quickly The extensive search tools will help you find the correct answers instantly
Best practices Practice tips help ensure you use policies and practices to effectively deal with employee issues and protect your organization
Easy-to-use The information is written and presented in an easy-to-find and use format. No legalese. Apply the information to your organization immediately
Reliability CCH and its family of products are known for reliable, accurate and timely information. The information is written by legal experts with years of experience in HR law.

DVD and Internet updated semi-annually.

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