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Will broadband and energy firms help people stuck at home by coronavirus? 

Bills are expected to increase for many over this time period but in light of this, some suppliers have announced they will be reviewing how they charge their customers in the next few weeks.




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Millions of households to get relief on energy bills after emergency measures are put in place

Britain's suppliers have joined with the Government to ensure that households across the UK will be able to keep the lights on whilst they are in self isolation.




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Virgin Mobile gives pay monthly customers unlimited minutes and data boost for free

The network said it will be offering unlimited minutes to landlines and other mobile numbers, plus a 10GB data boost, at no extra cost, for a month to those paying monthly as of Monday 23 March.




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The Streaming Wars: Disney enters competition as it launches TV deal

A new TV streaming service called Disney+ launches on Tuesday - and experts believe it could shake up the way we watch television.




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From mortgages to lost wages: How to keep your family finances safe

It is crucial that you prepare for the coming months to ensure your finances are as insulated as they can be from the fallout.




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Energy bills to rise by £340 this year for families working from home

Comparison site Energyhelpline said the average £98 per month UK energy bill will rise by £29 for those working from home with children whose schools have closed.




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From gas an elelectricity to the internet... don't get cut off at home

Some readers are also worried about the extra costs they might face when using telephones and the internet much more than usual to stay in touch with friends and family.




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British Gas launches new green tariff, but how does it compare to other deals?

The Big Six supplier has introduced its Green Future Plus July 2022 fixed tariff for dual fuel customers with each customer supporting the growth of trees in the UK, according to the firm.




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Energy bills set to fall for 15m households as Ofgem reveals price cap reduction

Energy bills will fall for around 15million households with Ofgem announcing a price cap reduction of £17 a year.




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Eon lost HALF A MILLION customers in 2019 as households switch

Despite losing customers, Eon said its total earnings before tax and interest increased to £2.9bn in 2019, and it expects earnings to increase again in 2020.




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Landlords can still serve eviction notices during the coronavirus outbreak

Last week the Ministry of Housing promised a 'complete ban on evictions' for those unable to work due to the coronavirus pandemic.




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How to renew insurance properly during coronavirus outbreak

Customers buying a new insurance policy, or renewing an old one, are advised to purchase cover based on their normal behaviour and not base it on their current lives under coronavirus restrictions.




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Households to spend an extra £52m on energy bills A WEEK: We reveal how you can cut costs

It is thought that 16.8million people will no longer be going into their normal workplace as a result of measures to delay the spread of the coronavirus.




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See if you can find cheaper insurance with This is Money and Compare the Market

With our partner, Compare the Market, you can compare insurance and exclusive deals and get rewarded with Meerkat Meals and Meerkat Movies when you buy a qualifying product through them.




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Your coronavirus financial questions answered

Coronavirus is hitting our financial lives like nothing in modern history. Here, we answer some of the many questions you have raised - on everything from work to home, cars and lifestyle.




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Roll out of smart meters halted to protect customers during pandemic

Trade body Energy UK says its members have stopped installing or repairing smart meters, except in emergencies, in line with G­overnment guidance.




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BT Sport customers can apply for refunds as events are called off

At present you can claim back the value of one month's membership. How much this is will be depends on your package. The sum will be credited to your BT account within ten working days.




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How to fork out for medicine or food brought to your door in lockdown

The coronavirus lockdown means millions of households are now relying on friends, family and neighbours to deliver food, prescriptions and other essentials to their doors.




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Household bills are set to rise but you can still make savings 

Everything from phone bills to NHS prescriptions are due to go up from today, but there are ways to save money. BT, EE, O2, Three and Vodafone are all hiking prices between now and May.




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Household bills to rise: Council tax, broadband and stamps will rise on 1 April 2020

The rises will come as a large chunk of households are under strain thanks to the coronavirus outbreak impact on job security, mortgage payments and other personal finances.




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Six top tips to boosting your broadband 

Switching providers can be a first step to improving your service, but this might not always be possible and doesn’t guarantee your broadband connection will be improved.




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What is the difference between cable and fibre optic broadband?

The type of broadband you can get in your home depends on several things including; where you are in the country, the type of home you live in and the providers available to you.




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Energy rights: As Extra Energy and Spark Energy go bust, where do customers stand?

Last week both Extra Energy and Spark Energy ceased trading. Seven energy minnows have collapsed so far this year, and more than half a million households have been left in the lurch.




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Best energy deals: How to switch supplier to get a cheaper price

Energy price tariffs are in a constant merry-go-round with suppliers constantly battling to pinch customers from each other. We show you how to win.




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Eight money-saving tips to cut your bills while you stay at home

Britons could make the most of their extra time at home by switching suppliers, potentially saving hundreds of pounds a year on their bills.




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How do I cancel my train season ticket online with Trainline?

Frustrated customers said that when they went to cancel their season ticket on the website - as they no longer need it now they are working from home - they found they needed to print off a form to send on.




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You can still live the good life in lockdown - so dig for victory over the Coronavirus!

Confinement to home may stretch some relationships, but it could also encourage you to become a little less reliant on the weekly shop. Here, Toby Walne looks at some do-it-yourself food and drink ideas.




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'Insurance' firm Home and General billed my in-laws twice for the same TV

An elderly couple in their eighties who both had dementia were sold £125 'insurance' for the same TV twice by the same company under different names.




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Tricks to make your broadband faster at home - and ones that definitely won't work

We reveal the biggest myths surrounding internet speeds - but also the things you can do that will actually improve your broadband connection.




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British couple stranded abroad are told insurer won't repatriate them

A couple have been left stranded in France after their campervan broke down, with their insurer claiming it is not able to help them, despite the current coronavirus outbreak.




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Will my insurer pay out if my empty home is burgled while the country is in lockdown?

Seven in 10 burglaries are committed when no one is in the home and while the lockdown is forcing most people to spend more time indoors, it will homes left empty long-term that are particularly at risk.




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From job fears to housing horrors, the experts answer all your burning questions

It seems hardly anything is left untouched by coronavirus. Our panel help you get through these extraordinarily tough times.




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Press pause to save £25 a month on TV sports deals

They can simply ask Sky to suspend its sports offer until live action returns. BT Sport has a confusing approach - bamboozling viewers with a choice of a 'credit' or switching to another package.




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How many energy firms could go bust in 2020?

Last year, 24 energy firms went bust according to an FOI request. It comes as the market becomes more competitive and the price cap bites the challenger brands.




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The best energy tariffs on the market that DON'T require you to have a smart meter installed

In order to reach their Government targets, many of the larger energy firms have said that customers will only be able to access the cheapest deals if they agree to have a device installed.




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Nursery fee nightmare: Parents with no child care still facing bills

Mother-of-two Carla Turnbull (pictured with husband Robbie and children Riley, four, and Lucia, two,) took action after her children's nursery indicated it would charge full fees in a lockdown.




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Banks blocking payments for shoppers buying food online for first time

Major flaws with security checks have led to some banks mistakenly flagging first-time online grocery orders as suspected fraud. The payment is then blocked and the order is then often cancelled.




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What are my rights if my internet is slow? We reveal the answer to the UK's broadband questions 

To help those stuck at home with slow internet, This is Money has answered the most commonly asked questions about underperforming broadband.




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Savings from falling wholesale prices  passed on to customers as cheapest energy tariffs fall by £32

The cheapest energy tariffs have fallen by an average of £32, thanks to falling wholesale costs, new data has revealed at a time when consumption is likely to be higher with people at home more.




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How DO you survive this crisis with just £1 spare a week?

Exclusive figures today reveal that the average family will be left with little more than £1 a week to spare if they don't adjust their spending habits after a 20 per cent pay cut.




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Energy firms owe £1.7bn to households which have overpaid for energy

One in ten customers could be due a rebate of more than £200, while almost half are owed £136, says Uswitch. Overpayments arise when bills are paid by direct debit.




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Cancelled events leave contributors out of pocket and in the dark as they struggle to reclaim funds

Smaller events are also struggling, however, with those who had booked to have a stand at the annual London Book Fair facing losing money after the event was cancelled.




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Most insurance won't pay out for coronavirus - can you still protect yourself if things go wrong?

If you're thinking of taking out insurance to protect yourself from financial troubles brought on by coronavirus, it's vital you make sure that your policy will actually pay out if you make a claim.




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Five of the most common debt questions answered

From whether payment holidays will affect your credit file to what to do if you're struggling to pay your bills, debt charity StepChange answers five of the most common questions they've received.




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Food subscription box services are growing rapidly in Britain

One positive from this devastating coronavirus pandemic, is the willingness for more people to get in the kitchen to cook and adapt recipes for the ingredients they have knocking around.




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Energy usage has risen by 17% since lockdown: We reveal the top tips to keep your bills down

Households are using 17% more electricity since Britain went into coronavirus pandemic lockdown, new data from energy supplier Bulb suggests.




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Flowers, wine and food delivered by your letterbox during lockdown

Online shoppers have been pleased to discover that firms are adapting the way they are packaging their parcels, with many now able to fit the products into letterbox shaped containers.




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Selfish shoppers hog supermarket delivery slots leaving needy waiting

Many vulnerable families say they are being forced to stay up into the small hours to try to secure a delivery spot as soon as they become available. Even then, they are not always successful.




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University students still being asked to pay for accommodation despite lockdown

Some 74% of students are still being charged rent despite the majority no longer being able to live in their university halls or student accommodation, according to a study by Student Hut.




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Need a trim during lockdown? The long and short of cutting your own hair

In a bid to remain sane and smarten up your act, it might be tempting to pick up a pair of scissors to become your own barber or hairdresser. It is not a step to be taken lightly.