There are an increasing number of gyms offering more personal, family friendly classes that mean you don't need to ditch your child in a crèche and pay more.

Negative reviews can make or break a business with 94% of people saying an online review has convinced them to avoid a business altogether.

Lisa McGregor, pictured with three of her five children, saw her bills jump to more than £100 a week after Falkirk Council installed a new, eco-friendly boiler in her council property.

For customers paying £30 a month on their contract, the inflation-linked hike means an increase of 66p a month - or £7.92 a year.

A frustrated customer has revealed that she was charged £50 after writing a supposedly negative review about a food subscription service she had ordered a free trial from.

A disgruntled couple have been left fuming by a furniture giant that claimed they were sitting on their new sofa incorrectly after complaining about it sagging

Introduced in 2015, marriage allowance entitles non-taxpayers to transfer up to 10 per cent of their annual personal allowance to a partner who pays 20 per cent basic rate tax.

American payment giant PayPal stands accused of 'pickpocketing' tens of thousands of people every month who turn their clutter into hard cash.

Tesco customers are advised to check their Clubcard vouchers this month after the supermarket revealed that millions of unused vouchers are set to expire at the end of February.

When Lucy White broke two vertebrae in a skiing accident in the French Alps, she was relieved to have bought insurance. But two hours after calling the emergency line, she was still being left on hold.

Millions of travellers with pre-existing medical conditions should soon be able to find appropriate cover more easily, according to new rules from the Financial Conduct Authority.

Many might not know that matching two numbers on a Lotto ticket means that they are eligible for a free lucky dip ticket - with reader managed to bag £109 from three numbers this way.

The telecoms giant is now using the Consumer Price Index measure of inflation for bill rises. Last year, it froze prices while it says it has never used inflation-linked rises in the past.

Out of the 68% of customers hit with a price rise, some providers even increased prices by as much as 89%, according to data from Which?.

Since November, I have warn a fitness tracker and joined the millions who keep an eye on their exercise habits - what did I learn and is it worth having one?

The Big Six supplier decided to change the limit at the same time it announced it was moving from Paypoint to Payzone terminals, leaving customers with 15,000 fewer locations to top up.

Jeff Prestridge met Emma Thomson, who has just benefited from the financial safety net provided by protection insurance. Emma is unsure how she would have coped without it.

Households are more likely to claim for theft or loss of jewellery in the winter months. Lloyds is urging those with pricey jewels to take measures to protect their new jewellery as soon as they can.

Shopmium is an app that promises to give customers money back on their weekly grocery shops by offering exclusive supermarket offers - we take a look.

The BBC drama White Gold shows actors Joe Thomas and James Buckley encouraging customers to spend thousands of pounds on, often unnecessary, new windows.

The telecoms giant has announced its popular entertainment package - which includes Sky One, Sky Atlantic and MTV - is due to increase by £2 from £22 to £24 a month.

A frustrated customer has revealed that he paid £3,000 to a tailored suit company in return for six suits to be made, only for the company to go bust and leave him thousands of pounds out of pocket.

Thousands more British households decided to get their milk delivered last year in glass bottles - what's behind this booming trend? I go on a round to find out.

A group of dental customers have been left frustrated and confused after a chain of private dentists closed without warning - with many having paid thousands of pounds in advance.

BT charges customers up to £7.50 to hold onto their address, equivalent to £90 annually. TalkTalk charges previous customers £5 each month to keep their old email address - or £60 a year.

'My experience has been absolutely dreadful,' says father who claims he got 50-60 letters from the taxman about his case in the past 18 months. 'They are incompetent at HMRC. They show no empathy.'

This week's deals include: 100 snaps for free when you buy 50 classic standard photo prints from Photobox; discounted Roku Express online streaming gadget and much more.

Many could be compensated for travel delays or refunded for overpaid energy bills, bank charges or tax - simply by taking the time to claim.

After being involved in an incident with a car in August of last year, Stuart Stow, from Middlesex, was left waiting for his insurance firm, MCE, to repair and return his motorbike.

A dog is not just for Christmas. Chocolate is not just for Easter. Low-alcohol beer is not just for Dry January - at least, that appears to be the case when it comes to sales trends.

Analysis found an average 2.9 per cent hike in home insurance premiums, but some areas of the UK saw price rises of nearly 5 per cent over the course of the last year.

Jan and Bill Burrough found out Together Energy had taken over their account in December 2018 and a month later asked for a credit refund. But the supplier took seven months to provide a bill.

The code tells you how much you can earn before you have to pay any tax. Your tax code notice might seem dull but if the numbers and letters are wrong it can mean you pay too much, or too little, tax.

Frustrated Thames Water customers have complained that the smart meters fitted by the firm do not work properly and are actually costing households more money.

Following news that the budget airline is the latest to go bust, customers stranded abroad will be left wondering how they will get home - but a third of those are likely to be left vulnerable.

Energy auto-switching services are not always giving users the best deals, with some comparing only 15 out of around 70 possible energy suppliers, new research has revealed.

Britons looking forward to trips abroad in weeks and months ahead are nervously watching what happens with coronavirus. We look at what travel insurance will cover.

With an aggregate median download speed of 28.9Mbps, the West Midlands city was quicker than any of its rivals, according to research from RootMetrics.

We challenged Ofgem after being inundated by letters from angry customers. In the worst cases, some had been made to wait up to a year for refunds of hundreds of pounds.

Rishi Sunak said the Government will be increasing the taxes on pollution in a bid to cut down on harmful emissions and encourage energy efficiency.

Households in rural areas of the UK have been promised better internet speeds as the Government pledged £5billion towards providing faster broadband.

More than 11million households in Britain are at risk of overpaying £3.5billion on their energy bills this year, simply because the Big Six refuse to give them a better deal, new research claims.

The telecoms watchdog has fined BT £245,000, revealing the firm overcharged EE's mobile customers for making calls to 118 directory enquiries services.

A large number of patients are mid-treatment with some even left without teeth as they were waiting for implants to be fitted.

Nearly 1.5m first generation smart meters were installed in households across the country last year - despite the fact these installations do not count towards official target figures.

Insurance giant LV stopped selling travel insurance  last night in a move described by one expert as 'alarming'.

Aviva and Direct Line followed LV, the Post Office and Admiral, who announced yesterday that they would stop the sale of travel policies to new customers.

Ghost brokers claim they can obtain car insurance at a low price, in exchange for a fee, with many victims actually just sold a fake insurance document that doesn't even exist.

With some people now expected to self-isolate at home for three months or more, you may want more than just the black box in your living room to get your entertainment fix.

As coronavirus spreads, people are increasingly being forced to stay inside, meaning many will be likely to watch hours of TV when they are not working. We look at the best streaming deals.